Discord - Chat, Talk & Hangout Customer Service

Discord - Chat, Talk & Hangout Positive Reviews

Amazing but some suggestionsI love discord it’s an amazing community kinda but I’m having some problems relating to my server and my friends server we have a server about winx club and we let people earn different roles based on the shows fairy forms and we also include fanmade forms for both fairy and witches but with the role limit of 250 we might not be able to keep up the server as people expect more roles to come out so they can have fun show how active they are and just have an overall good time trying to speed run or collect these roles while there bored so where trying to make more forms so the same system will go over and over again and people can collect them and even collaborate together to try and get them but like I said before the limit of the roles is getting in the way and I kinda wish there where unlimited roles or even 2500 role slots what ever can help to keep the servers going now ik this feature will probably not get used as much but it will be fun for a small community to have a chance to have fun and be active in the community I know this is probably a lot to ask but please add this feature it can be more booster perks and such but please I really hope this gets added in to the future updates Ty again for reading and have a good day.CheeseAndRiceishereVersion: 207

New UIThe new Discord UI. Personally, I find it really confusing and hard to navigate. It seems like they've tried to cram too much information onto one screen and it just ends up being overwhelming. Plus, I've noticed a bunch of glitches and bugs since the update. It's frustrating because Discord used to be so simple and intuitive, and now it feels like I have to relearn how to use it. I have to say, I'm not a huge fan of the recent changes to Discord's UI. Don't get me wrong - I'm all for progress and improvement, but it feels like the new design is a bit cluttered and confusing. It's harder to navigate and find the features I need, and some of the changes seem unnecessary. I appreciate that Discord is trying to stay current and innovative, but sometimes simplicity is key. I'm hoping that they'll listen to user feedback and make some adjustments to the UI in the future. That being said, I still think Discord is an incredibly useful and valuable platform for communication and collaboration. The ability to create and join servers, voice and video chat with friends and colleagues, and share files and links is unparalleled. I just wish that the UI was a bit more user-friendly and intuitive, especially for newer users who may find it overwhelming. Overall, I think Discord is a fantastic tool, and I hope that they continue to make improvements to the UI to make it even better..Dylansang09Version: 209.0

Spoiler Alert: There are No Spoilers...I love the app, great to talk to my friends and everything, service is improving with each update and I’m able to find different chats easily enough. When it comes to discussing subjects like books or movies, though, I want to make sure that I’d have a spoiler tag to hide the words or image so people who don’t want to be spoiled stay spoiler-free. Problem is, through research when I couldn’t find it, there is no way to make a picture or sentence “spoiler hidden”, which ends up having me to avoid any postings or talk about movies and such. Having a way to turn a picture or post onto a spoiler post would be something fine since it exists on every other device known. Also setting a custom status is also a slight pain, once you make one it either disappears after a small time or stays forever, but what about having the option to save a custom status? So that way you could have up to three you can switch between or turn off on the fly without having to delete it and go through the process of making the same custom status all over again. I want to let my friends know when I’m at work, if I’m still asleep and other such so they don’t have to guess why I’m idle. I know Discord can’t make everything happen, but some quality of life improvements and features that actually match all the other versions would be nice after all this time. But it’s a great app, still..MemeManOfThe90sVersion: 23.0

Bugs need some workI use discord everyday, and I believe discord is one of the best apps to text, talk, and video call on. But does not mean there aren’t a lot of bugs, I have no clue why but sometimes when I’m on voice chat with my friends I try to show them some sound on another device, and they can never hear it? I turn off the Krisp option each time when I’m on vc because it will sometimes block my voice if I talk to quiet. But discord has no problem showing sounds that come from outside my apartment that my friend can hear (planes, cars, etc.) I hope this feature can be fixed because I do not like any other apps to voice chat. Another problem I’ve had is that sometimes features on the Chrome or safari version are not on the app? It’s a major inconvenience to turn off automatic emojis I had to log into discord on chrome, make this option on the app version. There are a lot of small bugs that happen on this app, like sometimes when I change tabs and go back to discord while on vc the app freezes to the point I have to close it and open it again. Messages also will get stuck not sending, I’m not blaming my Wi-Fi for that because I have good Wi-Fi connection and I have data so this is 100% a discord problem. But these small bugs add up and are super annoying and frustrating. I just ask the discord team to fix the app to be better..Izzywizzy2024Version: 213.0

I love discord but please helpI have been having discord for two years and this thing that’s happening I’m starting to not like it so lately my profile has been becoming pixelated and every time I change it to my friends profile who don’t have a pixelated it becomes pixelated for me I don’t know what’s going on but I definitely want this problem to be fixed because I look so weird with the pixelated pfp idk what’s up with this but please fix it I do not like my profile being pixelated every time I change my profile to my friends it always comes out pixelated for me but not pixelated for though I even went on PC and I tried on my phone and it still makes it pixelated I don’t know what’s up but discord I think your update is making profiles pixelated because my friends profile is pixelated too and I don’t know what’s going on with the profiles but please fix it I don’t know if y’all are making a new update for Discord and it’s hacking peoples profiles I don’t know because everyone profile is pixelated to it’s not only me and my friends it’s a lot of people read it is talking about this too so I don’t really know what to do please know that I want this to not be some type of hack because this happened on other social media‘s and I hope this is not some type of hack and I hope it’s kind of like a update y’all are trying to do right now but please fix it I hope that this is that some type of hack please and thank you!!.Aaliyana Kehlani NuñezVersion: 82.0

Follow up to my previous reviewsJust wanted to say I’m sorry for getting all worked up before. I should have done a bit more research and also could have worded my concerns better. While I may be sorry for how I expressed my concerns, I still stand by what I said overall! Although from what I’ve learned recently, it seems you are currently working on new features that help to keep discord as safe as possible, while also giving users the tools to keep themselves safe as well! While I’m still cautious of course, I’m glad you guys are actually trying to help keep the platform safe, and being more transparent about things and giving users the tools to be as safe as well! (That being said, please try to balance safety and privacy. I’m all for making Discord safer and all, but I don’t want either side to overpower the other!) One last thing: I noticed that the app was updated on my iPad, and while nothing seems any different from before the update, I do want to reiterate: please fix any bugs that your users are complaining about! For me personally, I haven’t experienced anything different yet. (Even the UI is pretty much the same on my iPad, and honestly, the whole UI thing isn’t too big of a deal. As long as it’s still ergonomic and easy.) so if you guys fixed everything, then thank you! But if the bugs are still a thing, and they’re something that affects the iPhone app and Desktop app, please fix them!.Invader-mobileVersion: 207

AAAA I LOVE DISCORD! j one thing tho.. 😕Tbh discord is j great. i use it ALL the time and it’s a really awesome app. i would TOTALLY recommend it for communicating with friends, family, or for school purposes bc of how great and easy it is to use. i’m pretty sure i have been on discord for 8 months now and so far i haven’t had any problems. well, maybe this teeny tiny bit of a problem.. i wouldn't mark off a star for it though, it’s not that big of a deal. anyways it was j abt when u “report” someone i’m not sure if it actually reports them? if i could j have some clarification on that it would be very well appreciated! i’ve j brought this up bc some ppl from servers im in, or friends of my friends, would always msg me or smt and it would always be smt negative and i didn’t like it very much. so i reported them but it didn’t even give me a clarification on if my report went through or not. and it didn’t even give me a choice to tell them what i was reporting about. like i said, i’m not going to take a star off my review because i really don’t see it as a big deal, but if this tiny tiny tiny tiny tiny tiny little ‘problem’ could be fixed, it would definitely satisfy me! OVERALL THOUGH, discord is just freaking awesome. i love it sm. thank you for such a wonderful app!.Ånîmęłøvęr0622Version: 138.0

Integrated Phone CallsDiscord is an amazing app that lets you do casual conversations without the loud notifications you would usually get from text messages. It does an amazing job at keeping notifications hidden when you want them to be. But I cannot say the same for calls. Recently, Discord started integrating their calls with actual phone calls. This means that every time I get called on Discord, it goes through to my ringtone. The whole reason I use Discord is to keep my online life separate from my personal life. Although there is a setting that allows you to disable this feature, I still get the ringtone. Whenever I get called on Discord, even though the app is closed, I still get a ringtone. I even have all notifications turned off in my settings. The ringtone only lasts about 2 seconds before it realizes that it should not be there, but it gets pretty annoying, since it forces me to stop whatever i’m doing on my phone. What annoys me the most is that this issue has been fixed before. The previous update had the setting that disabled the integrated phone calls, but it actually did its job, unlike this recent update. I had no calls going through no matter how much I was getting spammed with calls. I thought this problem would be gone forever, but it still managed to find its way back. I’ve resorted to having to delete the app just to avoid the ringtone...again. Please fix this issue..SpareGuitarVersion: 3.1.9

Please, please bring back the private call optionSure, Discord is much better in terms of quality, but by far my biggest complaint is the removal of the private mode option while calling people. I deserve a right to privacy, as does everyone else, and it’s too loud for that to be an option. Other people can hear my conversations and it’s very bothersome. I miss having the option between the two. Don’t fix something that isn’t broken please! Otherwise, there’s this constant bug with webcams/ turning on your camera. sometimes it never loads and you have to turn it off and on to get it to work properly. I’ve had to do this up to 3 times maximum to get it to work finally, which is nothing at first, but becomes annoying. Finally, (most likely not 100% discord’s fault, you can ignore this if you want) the connection seems to be getting worse. I used to love discord for the quality of the calls, but several times a week the quality becomes so bad that I have to restart the call several times to understand a sentence the recipient. The most common connection issue is definitely the that audio seems to skip out entirely for a few seconds sometimes. I understand that this could also be due to my own connection and the recipient’s connection, so take this with a grain of salt. Considering that, many times before there has been nothing wrong with our internet and this still happens..Grumpis D'GringusVersion: 3.0.0

Okay, but mobile keeps glitchingI like Discord because the app allowed me to meet many people and get myself involved with different activities but during texting sometimes the “connecting” makes it glitch and then my messages can’t be sent at all. I could easily leave the app and refresh it but it’s a pain when it happens all the time. I’m afraid one day the app would kick me out and all of my text would disappear, my time wasted. Every update I hope this gets fixed but I heard Discord isn’t very efficient in fixing their app compare to their desktop version. I do update it, but it’s no use when the same issue arises over and over again. Please fix it. It used to not do this before and if I knew this was going to happen I wouldn’t have updated the app. But then that would prevent me from other perks like background gifs and each individual server pfp from Nitro. I’m usually on mobile because of how convenient it is to bring around the house and when I go out so I use it more than desktop. So if Discord could please keep up with the updates on the app as much as the desktop, that would be greatly appreciated. Especially this buffering of sending messages, since it’s an annoying hiccup that keeps coming up despite being small. Otherwise, it’s a great app that has me spending on it even though I told myself I would never spend on an app..LolaTheAwesomeMiiVersion: 106.0

Please read thisFrom the very beginning, I have had numerous problems with this app. The only reason I am giving it two stars is because when it does work, it is phenomenal. When I first got the app, it wouldn’t let me join the server I wanted to and said I was banned (even though I’d never used the app before). I re-downloaded the app recently because I was joining a clan and they required discord. I got the app and I was still logged into my old account, which was glitched, so I created a new one. I actually had to create that account on my browser because the app didn’t even let me do that. I created my account and tried to login on the app, no success. I’ve re-downloaded the app numerous times since then and still, no success logging in. Luckily, my browser still works and I use that to chat with my clan. Unfortunately, even when I turn my phone sideways, I can’t see all of the writing because it shows all the members of the group on the right hand side and it takes up half of the screen. Then, I have to read downwards one letter at a time and I don’t have the patience for that, especially with all of the scrolling it requires. If I could get on the app and not have to worry about that, I would have no complaints, but this simple fix is ruining the entire app for me. If you want people to use your app, they have to be able to create an account, but so far I haven’t had any luck with that..Snewcomer22Version: 3.0.0

Yeah okay uhm whatUsually Discord is great, I’ve had it for several years and it’s pretty great for most things. But this new mobile app style update has got me all messed up. It looks bulky and gross, it seems that discord has fallen victim to the Facebook effect where every (mobile) app tries to look the same. It has its pros but to be blunt it’s not good looking and the interface is hard to use especially with the separate tabs for severs and messages. All of the available options being in separate places makes it feel very bulky and the way calls look now is just honestly bad and the message options/information interface is even worse. I appreciate they are trying to change and the time it must have taken but it’s just outright bad. Discord, like all apps, need bug fixes and such like the status’ being weird, but the actual user interface and styling of the app was simple and easy to use so why it’s been changed is beyond me. (TLDR: new mobile update is bad, otherwise the app has been (/was) great and easy to use. Would be 5 stars if the new mobile update did not exist.) -as someone who uses Discord daily and has used Discord for YEARS to form and keep some of the best and strongest relationships (relationships included friendships guys) I’ve ever made/had. Thank you for reading..Oslo NicoleVersion: 207

Issues/maybe add-insI love using discord, great to talk to friends on here, but i have one problem is that whenever I’m on call with my friends and I’m away from my phone either they wanna call a group chat or someone calls me I don’t hear it saying that this person or group chat name is calling me and I never know until I go to my phone and notice it later that someone call me or I have to manually go back to my phone and join the call, I don’t know if it’s just me but it’s been happening for a while and when I’m not in a call and off of discord and someone calls me I hear it saying that this person is calling me, just not when I’m already in a call, which it did before. Also I think maybe they could add in where we can record our private or group chat calls to like record for memories or something cause you’d always want to remember those moments and I know you can in servers but not in private calls, which I think it should, to record the funny moments going on and not just audio but maybe record when we turn our cams to cause we all be doing funny things and also for security too if someone calls someone in private chat and keep harassing a lot of people and need to record the audio or camera too incase if they do have their camera on and doing something wrong..Chicken nuggies 3826Version: 93.0

Great Website!Discord has been incredible for me, I have been able to talk to and call friends, connect with new people, and it all has been very private and secure. At first, I was a little bit superstitious when it came to discord. It did seem like a very open messaging service, leading to incidents with cyber bullies/child predators. Since getting discord, all of these worries have basically vanished. It is a high quality messaging and calling service (especially for large groups), and it can also serve as a way to meet new people. In my experience, I have stayed on private servers and direct messages with my friends, but I have still gotten a ton of usage out of the app. I highly recommend this app to anyone looking for a nice voice calling or messaging service. I would also like to mention to any parents who are nervous to allow their kids to use this to at least give it a chance. If your child stays in groups with just his friends, they will be absolutely safe, and if they do go into a public server, I have found that people are generally very nice. Plus, if you do get into a situation that is uncomfortable, you can simply leave the group or block the caller. I hope this helps!.Deco_UrchinVersion: 113.0

Good and all, but one small issueNot quite sure if this is just a “my phone” thing, or a “recent discord update” thing, but I noticed after some time that images I try to send from my gallery in the app directly will not show up with a preview like they do now. Instead, it’ll show up as a file being sent, as in like, a webp-esq file where you can’t see it and have to open it externally. Except for the fact that they just DON’T send. At all. As an artist, this is very problematic for me, but I found a workaround where I just copy images from my gallery app to paste them on discord, which sends them normally and without issue. While inconvenient, it’s all I can do until there’s a future update where it could get fixed. On top of that there’s my role icons disappearing every time I send a message, the random freezing often whenever I open the servers or members tab, and the occasional crashing. I do wish discord calls themselves weren’t treated like phone calls where my screen darkens and the sound quality is terrible, but I’m not sure how much can be done about that, or if it’s just something iOS does. Either way, those are really all I have to complain about. Otherwise, the app is great. Cheers to anyone at discord who reads this and gets back to me about it :).SerixSkylarkVersion: 175.0

Great app except for a couple of issuesI’ve been using Discord for quite a while now and overall it’s a really good app. However, although it’s mostly accessible with screen readers it needs some improvements. For one, when a person sends a text even if they wind down a couple of times it’ll still read the text as one complete block. This is a problem because for super long posts it is really hard to read the whole thing. The second problem is that when using voiceover if you try to move the cursor automatically jumps to the button to exit the channel you are in. For me at least, this can make it very difficult to scroll through the channels messages and it’ll do this while I’m trying to write a message as well. Again, overall really good app and I’m so glad that I downloaded it because it has helped me connect with all of my friends. Edits. Thank you so much discord for fixing see bug with the screen readers. I guess that the paragraph thing is a little bit harder to do so I’m not even going to complain about that. If you can fix it eventually great, if not that’s completely fine and what you’ve done so far with fixing the buttons has been great. Thank you so much for creating this app that’s provided me with so many great experiences..🦅🐷🐨ggVersion: 137.0

Okay but always bugsI love the idea of discord and it is my primary communication choice when gaming or on my pc. However, every update brings more and more bugs that just never seem to get fixed. Some of the most frustrated bugs/features right now are when you are in a video call on mobile and leave the app or leave the full screened mode and then return to the call it makes your camera the full screen and your friend the smaller one. Then double tapping their picture doesn’t always make them bigger you have to double tap then click the full screen button. It’s really annoying. There has also been a bug that causes the camera to be upside down and you can’t even lock your phone and flip it over because it’ll change the rotation anyway. Now, if I have discord open I. The back ground for too long and go on to it to make a call, it freezes and I have to completely restart it. Besides the bugs, there have been some unnecessary changes that really lowered the quality of life the app has. Like changing your video from a rectangle shape to a square… now I can’t tell what is in frame unless I make myself the full screen video… definitely a great idea of an app but I just feel like every time I use it I say “I hate discord” right when I get in a call because of all of these challenges..Paige182Version: 221.0

This discord talent show should be shut downSo these people were making a discord talent show and when my sister was up she was in the middle of talking and they stopped her. They said “alright have a nice day thank you for coming!” And my sister was so sad. We actually arranged at this certain time to go to a talent show together and I was there to support them so they were gonna tell dad jokes together. So like they’re here calling me just upset and embarrassed sad, and I already reported the discord server. I’m livi#5618 reporting the server and can u please shut it down. Me and my friends weren’t the only one experiencing this bad disrespectful behavior, this guy was complaining about how they kicked his friend out and I heard them kick a lot of people out while they were talking. I’m just thinking: give them some time to talk! I reported livi#5618 that’s me, so I hope u the server I reported as well. I was super mad about it and right now I think they’re kicking out more people. Please shut it down and give them a warning because this behavior is not respectful and for the first time I hate one of these talent shows. I think a lot of people are upset about this to and honestly I’m not gonna accept this. I don’t know if they’re gonna make another one just shut it down please. Thank you!.Crazy cracieVersion: 91.0

Recent problemsI’ve been using discord for about 2 years now and recently I’ve been having multiple problems, be it screen share not working as intended and closing my application, over heating problems or discord closing while I’m in other apps. Usually I fixed these problems by just redownloading the app, but just yesterday it wouldn’t even let me open discord after redownloading it and so I thought “maybe it’ll work after I shut down my phone and it that doesn’t work I’ll wait until tomorrow.” Now today the app doesn’t open so I try redownloading it and it still does not open, (by the way when I mean the app doesn’t open, I mean that it gets stuck in a loading type animation and no matter how long I wait it seems to be infinite) so now I’m sitting here writing about the recent problems discord has been having and asking if the developers are even caring about mobile discord or is it really just a case where I should just get a mic and use discord on my pc. Despite my 3 star score I’ve still used discord for 2 - 3 years and it’s always been working as intended and it’s worked well up until like 8 months ago. Maybe this is just a problem with my phone despite me having an iPhone XS Max, maybe it’s just an iOS side problem, but discord team keep up the work maybe you’ll find a fix. Thank You.I hate loading screensVersion: 80.0

New update was unnecessary and it hurts my brainI’ve been using discord for years. I love discord and it’s my main way of messaging. I love the original layout. My only complaint was that there wasn’t a good purple option for nitro themes. And I certainly had no issues with the original mobile version. This new update is trying a bit too hard to look fancy and I really just don’t like it. Not everything has to have round bubble boxes. Changing the channel symbol to be ‘Aa’ instead of ‘#’ is so weird. At least change it to another symbol like ‘-‘. Not letters. The swipe left to reply is so annoying and I can’t for the life of me figure out how to view the online members. It’s way too different, it hurts my head, I don’t like it. It’s so much less streamline now and it’s just- eugh. I know companies rarely revert an update, especially one as large as this, but I really want the old one back. It was easier to look at, it was nice and streamline, it was simple. This is way too bubbly, it’s trying too hard, and it just doesn’t look like discord anymore. Opening discord makes me anxious now and *please* at *least* give us the option to have this version or the old one, I am begging you 🙏 It’s so different and hard on the neurodivergent brain ;-;.BooperDooper999Version: 207

Amazing, with several missing opportunitiesDiscord is a great app, as I myself have been using it since 2018, and it hasn't given me any problems. However, there are some things I wish Discord had that it currently doesn't. Here's some I could think of: -In servers it would be great if you could mention a role without the person(s) that have that role being notified (maybe a different prefix, like $). -If, for example, I want to ping people with a certain assortment of roles, such as Moderators that are online at the moment, or Friends that are also Server Boosters. Some way to combine role pings to capture the attention of a more precise bracket of people would be nice. -I'm in so many servers that it's extremely difficult to navigate through each of them, even with folders. I really think there should be an option to lower the size of server icons, and a new folder functionality, instead of appearing on the same row as others, servers in open folders would travel to the right of other servers, giving space to be able to see every server and navigate with ease -Slightly similar to the previous point, but there should be an option to make channel tabs smaller. Same reason..Just ReqVersion: 20.0

Near InvaluableSince I joined my first server, it took some time for me to get used to all the functionality. There were so many things I didn’t know about, and yet that’s one of Discord’s biggest selling points. Most of the time if you want to do something, you can. Mark a server or channel as NSFW or 18+? You can do that. Change your display name for only one, specific server? You can do that too. But for me the most valuable thing about Discord is the sense of community that you feel almost immediately after logging on. Depending on your server choices you’ll almost always have an unread message, meaning there’s almost always something or someone for you to come back to. And if you don’t want to be bothered? Turn off notifications for servers and channels you don’t want to hear from. Not once have I had a security issue or even fear that I would lose personal information. Setting up 2-factor authentication was the easiest security experience I have had in a long time, and if you still have concerns, you won’t be required to even give Discord your phone number, much less your name and other personal info. When I’m not using the in-built messages app on my phone or tablet, Discord is my #1 default.BluChangeVersion: 28.0

Good, but message requests is aggravatingOverall, discord is a good app to keep in touch with my friends, especially as we’ve stopped playing the games we’ve met in or fallen off other social media sites! It’s an alright platform for us F2P folks since none of us particularly NEED extra emojis and it’s really just for communication (although I’ll admit the video length threshold is a little low, I think most people consider a “short” video to be about Vine length) But this “message requests” thing is AWFUL. I was told it was a newer thing, but I’d like to be able to set my messages to just “if you’re in my servers you’re probably messaging me for a reason, approved automatically”. I’m sure you’re trying to protect me but I can block anyone being annoying pretty easily. Or, at the very least, let the message requests NOTIFY me I HAVE a request. The pm icon doesn’t pop up an alert at ALL and there’s no request push notification either. It’s a pretty good way to miss someone in your server messaging you about time-sensitive stuff and it’s really not helpful if you’re the unlikely-to-message-first-unless-they-do introvert sort :( If there could be a fix on the notifications for it, or a setting that bypasses it, that would be great!.Brenna of House TargaryenVersion: 162.0

If this was two weeks ago, i would’ve given 5 starsI WAS paying for nitro for over a year now, and i didn’t have any issues until my last payment. since then i’ve decided to no longer pay for nitro or give support towards the discord company. i got an email saying that my automatic payment was late and i needed to pay for nitro or else i would no longer be using nitro. i was confused and quickly paid for nitro while i was at work, i got a confirmation email and i was good to go. the discord app was no longer saying i needed to update my payment plan for three days, before getting pop ups saying, again, that i was going to run out of nitro on the day it was stating in the “late payment” email. i emailed discord support, didn’t hear anything back until i opened ANOTHER ticket and i finally got a response. they asked for where i paid (?), the email, and what day. although i had stated all of it. i told them and they told me i needed to get transferred to a higher level of management. i didn’t hear back for four days, two days AFTER the day i was told nitro would run out. which it did. i opened a new ticket and demanded a refund, and the NEXT DAY i got a response to the second ticket i opened and was informed they fixed the issue and gave the fakest apology i’ve ever seen from a company..AngxlicsVersion: 139.0

Great! Except for one thing…This app is great! I gave the app a 5 star only so this could be seen, but I truly rate this a 3 But I give it that rating over one thing… THE PHONE NUMBER! Discord randomly asked me to put in my phone number in order to proceed so I did, when I finished that process I went right back over to delete the number because I did not want my number in my account. However when I did press “Remove Phone Number” It took me right back and said “Something’s fishy here, we need your Phone Number” So I realized I had no choice but to keep my Phone Number in my account. So, I put it in once again and then it said “This number can’t be used because it was used recently in another account” I was furious! Discord Devs, you’re not slick, this was basically you guys just saying “We don’t want you to remove your Phone Number, so yeah lol” That’s honestly not cool, you’re forcing people to put in their information they aren’t comfortable putting in! Others have been having this same problem, and some different reason why they don’t want their phone number in their account. This is not cool Discord Devs! Please remove this! Other than that… I love the app!.AnimeHokageVersion: 106.0

Wonderful app from a member of the Discord Role-play Community!Honestly, this app is what gets me through a lot of boredom in my day. It’s great, and even on the occasions there’s a problem, the devs tend to fix it rapidly with surprising speed. I use Discord to Role-play a lot, in fact it’s become my favorite pass time for the last year or so. The only thing I kind of wish was a bit better, is the character limit. As a member of a few role-play servers I find myself often constricted by the 2000 character limit, especially considering I tend to write out 10K+ messages in google docs that I then post for characters that I role-play. As I’m sure is obvious, when I do several of these posts an hour the process of copying and pasting fragments of the messages becomes tedious. Not something that I generally hate, because with how wonderful discord servers are, allowing for many channels to be set up in ways that allow role-play servers to set up several settings, the limited characters per message is far outweighed in my preference. But, in a future update, if at all possible, I’m sure I, and the large amount of Novella Role-play members would certainly enjoy and appreciate an extended or unlimited message character limit..Opus' SepulchreVersion: 44.0

Bugs and GlitchesDiscord is great overall but ever since the recent last 3 updates, there has been some bugs and glitches on mobile that needs to be fixed. The first bug I found is getting out of control now. When I am creating my own server and trying to edit a channel, the channel would freeze on my phone and I can’t do anything. I tried refreshing the app numerous of times but nothing happened. I tried deleting the app and redownloading it and it worked, until I go back into my own server with the same channel and it freezes again. I even tried updating my phone and nothing happened. Please fix this bug. It’s so minor and can be so fixable. The other bug or glitch is that, it seems like it got changed. When I am trying to make a certain role not see a certain channel while having a specific role that allows you to see it. I moved the certain role above the specific role and apparently the certain role can still see the channel that only the specific role can. I liked it how it was where the certain role was above the specific role and the certain role can’t see the channel that the specific role could. I mean this is up to you to decide whether or not you want to change it back but I am not fully satisfied with this..Puppyisthecoolest101Version: 151.0

Go back to the old style then having large words in your face.In short, it's ugly af, and feels incredibly intrusive. The previous ui design was much nicer to look at, and much less in the way and in your face. Please remove this asap, or change it to something more akin to the previous design. I'm seeing a lot of other people expressing dislike of it, so I hope that will help convince you to change it back. On a side note: I'm someone who really needs empty space when using things. Not too long ago, Twitter completely updated their website, and in doing so removed a significant amount of empty space which was previously present. Until a plugin was developed to set it back to the previous design, I actually could not use the website. Something similar happened recently with Discord to a lesser extent, specifically with the friends tab. The recent addition of the "active now" section removed a lot of the empty space which was previously present, and as a result I can rarely use that tab without needing to look away or click something else immediately. This new update again takes away more empty space with the new ui changes, albeit to a notably lesser extent, but it's enough for it to instill at least some discomfort for me while using Discord..HsbebehehehVersion: 3.1.10

A Genuinely Outstanding Social Networking.Discord is A Genuinely outstanding social network. It’s great for being able to stay in touch with buddies from school, Family, work etc. You can join and create servers with as many people as you wish. Servers can be very useful for a group of 11+ people. They can be themed for School, Work, Business, Game updates, and even just having fun and talking with your pals. Your able to make group chats with up to 10 people in them. And if your worried about other people friending you, it’s no problem unless you have a user name that is a popular funny joke with a predictable number at the end. Discord makes it so you have a four digit number that is uniquely yours to your account, so you don’t have to worry about random people friending you. There does need to be work done, maybe have it so if it’s a server that is for kids make that a option to tag out or remove any crass or abrasive language although I can see why it’s not necessary since the app is rated 17+. If you want a secure, comfortable Social app, this is the one for you. And there is also a dark mode which makes it very easy on the eyes..Bonnie from splatoin 2Version: 141.0

Where is the customer serviceThe app itself is a 10/10, the mechanics are great, i’m able to chat with my friends for hours on end, it was overall an incredible time, UNTIL out of the blue “ your account has been suspended for violations against the discord terms and service”,OK what exactly did I do, “we will be investigating your account”. I emailed them, A bot responds “ The reason your account was disabled was because you violated the discord terms in service” OK, BUT WHAT DID I DO?????? “ you violated the terms and service”. Needless to say I lost about 20 friends because I can’t speak to them anymore. In their eyes they see someone who’s completely ignoring their messages, it just won’t let me get in. I tried to log back in, and I had to take the robot verification test eight times before it stopped letting me take the test for “Rate Violations” which basically means you tried getting your password in too many times and now we’re not gonna let you do it anymore. The app itself is great, But be warned, your account might get disabled for no reason what so ever. Discord if you’re reading this (a real person that is) WHY IS MY ACCOUNT DISABLED??????????..,.,...,,plz readVersion: 53.0

Update.I love discord and i’ve been using it for about 5 years now? there’s never been an issue about it until the newest update with the layer format that we see now. i get it, a lot of people don’t like change and all and you want people to get used to it but it was still simpler and unique in the old layout, now it feels like your just trying to be a carbon copy of other apps and that took the fun out of it. another problem is that discords been ignoring everyone who makes a comment about it. They respond to people on twitter, until you make a complaint. they want their app to be picture perfect whenever they’re just kinda copying things. BUT. overall, aside from all that, it is a great app and i continue to use it and i continue to like it, i have a lot of friends and stuff on there and it’s my one app that’s used almost everyday all day. There’s a few bugs here and there but THANKFULLY discord is really good at fixing them, and they fix it as soon as they can, which does make them a lot better than most apps out there that you use to talk to your friends. All the servers you get to make are pretty neat too, i’ve made a lot of friends. but, that’s just my review, lol..Funimates a good appVersion: 211.0

There’s this one thing....Discord devs, I’ve been waiting almost 2 years for you to add custom avatars per server. So have the hundreds, nay, thousands of people that have posted to your forums. I’m one of them and I get 3-5 emails a day of people upvoting the post for this feature to be implemented. Make it happen and the other 4 stars are yours. —- If you’re a Discord user and want this feature, mark this review as helpful. Get the developer’s attention..Tobor68Version: 29.0

Great appDiscord is a very intuitive app and is useful for communicating, No complaints..OutstandingqVersion: 2.3.7

Great app!This app is a great way for people to communicate…. But it don’t understand why it’s 17+… I know there are predators but I think that’s excessive. ——————- Something I think they should add is feature where you can change your icon in different servers… A lot of people have been waiting for this, so I hope it can be accomplished. ——————— If you agree with any of these statements please say this comment was useful so the developers can see this!.Cxmeron.Version: 80.0

Remove Call KitIt hurts me to write this review b/c I love discord but call kit is annoying af PLEASE LET US DISABLE IT.FireBlast327Version: 3.0.4

It’s cool.Discord is an amazing app but I have a few struggles with it. 1.It keeps on crashing on me each time I click on a channel or server. 2.I seemed to notice that some of my messages take longer to load in then usual.(Not bcz or bad wifi-) 3.The raiders and the racist peeps. 4.Hackers going around trying to steal my account on my journey. That’s basically all my complains about it but really- It’s an amazing app..StrcmzyVersion: 33.0

VolumeThe volume for voice chats isn’t appearing on my screen? I’m literally going deaf with how loud it is plz help..EarthStarDayClarionVersion: 3.1.4

Ignore the app rating of 17+Ignore the app rating of 17+ you control who you talk to so just be smart..342446259Version: 89.0

IOS Widget pleaseWhen will the discord dev team finally give us iOS widgets?.DarthBonamieVersion: 50.0

Why 17+Why is it 17+ I’m younger then that and I don’t see a problem?.Kaylee ʅ（◞‿◟）ʃVersion: 83.0

HiCan Yall change the age back to 12+ I dont want my parents getting the wrong idea..Pee pee poo poopVersion: 87.0

Age ratingDiscord is good and all but i think it doesnt need to be 17+ it should stay at 12+ so please change it back..Horsesandhearts1Version: 89.0

Everything is alrightIt’s a wonderful app. No complaints but why did the age change to 17+? I’m 14 and I would like to use discord while I’m gaming but I have restrictions on my devices so I’m requesting if it could go back to being 12+ instead..~Sad-Demon~Version: 82.0

Discord 17+?I love discord but it is not 17+, its the users choice to see what they want to see on discord. Like google.JfjfjfufVersion: 88.2

Some irritating new issuesEver since the update in late February my phone has had issue after issue. My phone locking crashes the app. I change to another app and it disconnects me from the call until I swap back to discord. The call quality is amazing when it works but the fact that it’s a 50-50 chance of failing is... not promising..GgenstoneVersion: 3.2.1

Updated into Hot GarbageIf discord plans to take this worthless mobile redesign to PC- they will be committing economic suicide. We have lost features- and “gained” a confusing mess of a UI in turn. 👎.Crazyabe111Version: 208.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 221.0

Discord - Chat, Talk & Hangout Negative Reviews

The new UI update ruins this appI’ve used discord since the start of 2018 and I’ve gone through all the ups and downs of this platform, but throughout the entire course of using it, this is the first time I’m considering completely abandoning it and getting all my friends to make the switch to something like Guilded. The UI has changed almost entirely, the backdrop color changed from a easy on the eyes grey to an extremely harsh dark blue. You can no longer swipe left to see the members list, now you must press on the search icon (for God knows why??) to see it and then it seems there’s no way to exit that screen other than jumping to a message someone sent or that was pinned. Instead, swiping left now replies to messages, which is very unnecessary as you can just hold tap on a message and press reply—very little of the time do I actually need to reply to a message to even need a quicker action for it, as most conversations flow naturally with very few uses of the reply feature. The friends list has been moved completely, which isn’t the worst thing, but it’s just more inconvenient and unnecessary. I haven’t tried streaming or voice calls yet since this change, but I imagine they’ve been messed with as well. Frankly, the app just makes me feel incredibly claustrophobic now and it’s so infuriating to use now. If they reverse the UI update, I will bump this up to 5 stars, as the app has been great until now..LeEpicDoge27Version: 207

Absolutely awful new mobile layoutLook, I get that Discord is known to get criticized for every new feature they add before people eventually move on because they realize it wasn't that bad (think back to when when they made the logo symmetrical or when they changed the font). But this is the first time in my three years of using Discord that I've genuinely felt that an update made me want to uninstall the app. Yesterday I'd have rated the app 5 stars, and today I rate it a 2. The app went from great to clunky, messy, and less usable overnight, which makes me wonder: How? How is this even slightly necessary for improving user experience? I have many complaints, but my biggest issue is that the swiping doesn't make sense anymore. You can swipe right in DMs, but you can't swipe left to make it go back. The members list is now hidden in the oddest place, the message previews in DMs make the layout look incredibly busy, you can no longer open the list of your friends to see people's statuses and who's online, and you can only use the search function to find things in one channel at a time. It's objectively not a good update, and you'll just end up losing current users like myself. I don't see why this layout couldn't have remained an optional feature like it used to be. The only thing I maybe enjoy about the change is the color, athough that alone is certainly not enough to make this a good update..Someone 🦜Version: 207

The latest UI is a step backwardsThe new user interface has a weird flow. It used to be that new direct messages would appear at the top of your server list, which means you were able to keep your attention on one section of the app. Now direct messages can only be accessed from a separate part of the app that’s accessed from the footer. Now you have to keep your attention not only on the server list to monitor for new activity, but also on the footer, and the footer doesn’t tell you who you’ve received messages from in the same way the old system did (where profile pictures would populate at the top of the server list). Now one must navigate into the direct messages directory in order to see who they’ve received messages from, which takes you out of the familiar Discord interface. You cannot access the server sidebar from here. Before you were able to easily return to the server listing by swiping your direct message to the right, just as you would a server channel. Now swiping away a message reveals the direct messages listing. Now one must take the additional step of tapping on the servers icon in the footer. This may not sound so bad, but it really breaks the seamless flow prior versions of the app had, not only because of the additional inputs, but because of the added spatial and relational complexity. Discord’s UI used to give me the sense that I was in one place, choosing to move things in and out of that place. Now it feels like two places..Irockman1Version: 209.0

New UpdateI’ve had discord for almost a year now, this update is the worst update since I’ve gotten discord! It’s ugly, it’s sm harder to see users in servers I’m in, when I tried to look for pinned messages it’s glitched and they don’t show up, it’s really confusing and just excess buttons everywhere. Discord lost it’s uniqueness! It looks like every other chat app now and trust me that’s not a good thing! Plus I am someone who makes and has made many servers before and the way you took away the feature to add channels without going into server settings is confusing and terrible. And DON’T get me started on the new role icons they look lazy! Also as a server creator, you still haven’t added the feature on mobile how to view the server from different roles and I don’t have my computer around me at all times of the day and this has caused me many issues when I release my servers and stuff. Also my discord is automatically going to midnight theme which is too dark for me and it won’t change to dark. Lastly I don’t know if this is a glitch or not but, the way it now reorganizes my servers without me doing anything in them! I will chat in a server and it’ll automatically move to the top and some servers I really don’t talk in much and I don’t want them on the top! Listen I am a very active user, I basically am on discord 24/7, this is my main chat app to connect me, my friends, and my community and idk what to really do anymore as it’s now very difficult to use the app!.Doggo Love 1122Version: 207

Discord’s DoomDiscord was fine before, I don’t know why they bothered to take this unnecessary action. Before I never got bots/spammers somehow adding my account even though there’s no suggestions on adding accounts like Snapchat for example. Even so I still shouldn’t even be getting added by said bots/spammers because there’s this safety thing they make you do to verify if you’re not a bot which is completely useless I’m already seeing because even apparently bots can bypass it. The main issue is that I can’t even use my Discord account because they are forcing me to “change” my email that I didn’t even put in because I registered with my phone number, and they’re saying that my email is somehow already registered when I’m putting in my email and password to verify. I don’t remember registering in with my email and I’m pretty sure I never did. Also I don’t understand why/how putting in my email (personal information) on my Discord account is going to protect me from bots/spammers. I read on why/how but it still didn’t make any sense. In the old version I never put in my email like I said before and I didn’t get any bots/spammers like I said before as well. They made this app absolutely awful and I recommend not downloading this app unless you want to share your personal information to the world because that’s apparently what they want you to do and that’s their definition of “protection”. Developers, you have a lot of fixing and/or explaining to do..LocoLobo666Version: 209.0

If it’s not broken don’t fix it.I really do not understand why discord even changed their ui but here we are. In all 5 years I have been on discord, over 1826 days, I have not once ever seen anyone complain about how the ui works. It was fine the way it was. In the beta for this you were able to switch back to the original but I don’t see why they removed the option to switch back. It over complicates so many things which were once able to be done in one swipe and a tap. Searching for stuff is absolutely horrific to do, it’s very glitchy sometimes and I had troubles looking up messages from certain people. It used to take about 8 seconds to search something up but now it feels like it takes forever. Checking dm lists is very overwhelming as well, it feels like it’s popping out of the screen and scooping my eyes out with a metal spoon. The color change is an odd choice as well, again, I’ve never once see someone complain about the color of dark mode. I feel like the new dark mode is too dark, especially since there’s a night mode which is basically pitch black. If you want to change the ui, at least give people a break or listen to people’s complaints. When this ui was in beta I did not see one good thing about said from other people. People looked at it for about a minute, complained to someone about how weird it looked, then left it to be forgotten. Save your developer’s time and don’t fix things that aren’t broken..PrettykittensVersion: 207

The new UI is badThe old UI was easy to navigate. You could actually leave the search menu easily and enter it again. The search menu actually worked. The search menu showed your previous search history and let you simply tap on one search in it to search that same thing again. The old UI had a similar feel to the desktop app. The new UI is difficult to navigate. I find myself having to leave the app and reenter it every time I enter the search menu because I cannot figure out how to leave it otherwise (if there even is a way). It doesn't show your search history anymore, and doesn't show the most recent messages. The desktop app doesn't feel the same as the mobile app anymore, especially since the search menu actually works on desktop. I frequently find myself needing to look back on messages in different channels at the same time by the same person on a server for multiple reasons, including but not limited to, checking an IRL friend of mine's messages to be sure he isn't suicidal because he had a depressive episode last year and stopped going to school for a bit. He's fine now, but I don't want to be forced to use a crappy system that doesn't work to check his discord messages and directly ask him how he's doing when his phone cannot receive my texts or calls if it ever happens again and I don't have access to my laptop..GD TomboyVersion: 208.0

New Mobile layoutI get your trying to make the new Discord layout more convenient for everyone, but some people find the old layout more convenient than this one. This update isn't like your other discord updates that have minor fixes and upgrades, this completely revamped how things work on discord. Layout is very important for any app company to have it efficient and convenient for users. I know this is what you tried to do but it really isnt doing well. The discord layout has been the same for a very ling time and a sudden change like this makes it seem very clunky and annoying. I hate how all the notifications and everything are so up front and big as well as the buttons. The new layout completely ruins the uniqueness that many people liked about the old Discord layout. The new layout looks a lot like other social media layouts and is incredibly off putting as the old discord layout was very iconic. If you were going to make such a sudden change like this at least give us the opportunity to switch layouts like you had in a previous version. Another thing worth noting would be when you slide to the side to see who in a server is online and what roles they have, that was before but now you have to slide up which is way less convenient. Overall all Im saying is that removing the option to switch between the layouts seems like an inconvenience to many people as this new layout is incredibly crowded and clunky..A worried stormtrooperVersion: 207

New UI UpdateI absolutely hate that the messages like group chats and DMs are in a different tab than servers now. there was absolutely nothing broken about the way that it was laid out and displayed before, so there's no reason to "fix" it!! I also am sorely missing the ability to swipe left to look at all members of a server, the having to click on the top feels clunky and visually unpleasant. I hate being taken to an entirely different screen just to see who's online! it's an entirely unnecessary extra step that helps no one. the idea of "prioritizing messaging" by putting private messages and group chats in a tab seperate from servers is completely asinine when discord as a whole is a messaging service in and of itself! also, it's a small aesthetic change but rounding the corners of the servers when swiping to look at the servers at the side is unnecessary and unwelcome and overall incredibly displeasing to look at. speaking of swiping, making it so swiping left creates a reply to a message is the most unnecessary, confusing, and almost MALICIOUS feeling change yet, especially when swiping left had an entirely different function before. please listen to your user base and stop making so many changes that absolutely NO ONE is actually asking for and actively make the user experience worse. you have a good app, it is not broken, stop trying to fix things that don't need to be changed because you've continually only made things worse..GatliiVersion: 207

Please read this Developer/Community serviceThis reason for this 1star is because i’m very dissatisfied. My friend provided the things she needed for her account to be appealed. And she was falsely accused of fraud. Even the people that reported apologized and stated that it was the wrong person. So i don’t understand why y'all don’t have the ability to make her have her account back and she’s very sad. Most people made friends and memories in this app and even I did, and i’m sad to see that she can’t go back in the messages to see that. And it’s disappointing to know that you’ll couldn’t even help other appeal their accounts when falsely accused of something. And it’s disappointing to see my friend crying and still crying now. It hurts to see that. And knowing i cant do much but what i know is that i can make a comment and share what just happened. Maybe you could try and actually help the discord community with situations like this because it seems like you guys lack helping people who actually want their accounts back more than people reporting an account that has been falsely accused of fraud. Even with evidence of it being true that that account wasn’t the one that caused it. I’m just very disappointed and sad to see my loved ones not being able to see and look in the past memories. I hope this comment helps you do better in the future. Because you might end up being the reason why some people get depression. I hope you have a nice day..RubyTeVersion: 224.0

Overwhelming and disorienting new layoutMy main issue is the new layout. Everything is spread out and hidden away in other tabs and buttons making it very overwhelming. Discord is trying to hard to be like other social platforms when it doesn't need to. The old layout worked wonderfully with this new one just being a ripoff of imessages. It might work for other sites but for discord it is completely unnecessary. The size everything takes up is far more for no additional amount of information. The new update makes finding members annoying. Before you could just swipe left and see all the members of a group chat or server. Now it's hidden away at the top which is unnecessary. Not only is it an useless change but the members list is way bigger. This makes it look overwhelming searching for people. The main feature that this update takes away from is the search button. Before it was clear and easy to search for whatever you needed. Now it is more disorganized and unnecessary. My main issue is that you can not search in the entire server anymore and is limited to one channel at a time. This is a major flaw that takes away from the fluidity of the search feature. For servers with many channels, which is most of them, it is a pain to find what you were looking for. It would be gladly appreciated if you would reconsider these flaws to optimize our user experience on discord to make it a better app..MiyuriiVersion: 207

User unfriendly / learning curveUnlike most apps discord has a learning curve that makes it’s hard to find things and unfortunately creates for a forced experience as a student having to use this platform for class to get help as a option because we have no lab. I would not chose this app if it weren’t for my school using it and saying I had to in order to get help. I think the hardest part is just navigating and understanding why it even exists. It’s a platform that lets you share but has limited file size, and is more like a Facebook group because it has limitations on how you can interact within the platform based on who created a page from what I understand. And I dont understand much. All my gaming friends use this for streaming. I really is great for that, im not so sure it’s my favorite thing in the world to have to use to many forms of communication just to get help. I would say make it more user friendly. That’s vague, but it could use some work on the interface, the side bar option is a strange approach. Possibly something that goes across the top of the page, alittle less hard to find things. Also the ability to tag and message more easily findable rather than a secret option you have to right click give it something pre intuitive like a button for messaging and tagging and the options to use @ when tagging teachers rather than finding them in the strand right clicking on their name and picking the option to tag..NatavisionVersion: 143.0

No customer serviceI will start this review by saying that I haven’t actually been able to use discord. I downloaded the app for a school class but when prompted to verify my number, it wouldn’t accept it because it was linked with another account. So, I went through the process of trying to find an account I had created years prior. In the meantime I contacted support and got a very quick robot response telling me to do exactly what I had just done. I found the old accounts and deleted them. However, that wasn’t enough. Apparently when you press delete on an account it takes an additional 14 days before discord actually deletes it. A day later, support for back to me and told me that I needed to send a copy of the error message I was receiving (even though I had already stated it in the last email). So I did. And a day later I still have received no response. I had to sort this issue out myself and eventually found that simply deleting the account wouldn’t remove the phone number associated with it. Finally to remove a phone number from an account I had to add ANOTHER email in the process - further convoluting the account issue. And finally, after 20 to 30 “account verifications”, 4 password resets, zero help from discord- I had access to a discord account. A whole 3 days later. All of this could’ve been resolved if I had access to someone at discord who knew a lick about user accounts and how to immediately delete them..FuqmyassunderarmorVersion: 113.0

Keeps crashing and marking unread messages as read.I like Discord for what it offers, but the iOS app crashes randomly whenever I try to load a picture, gif, song, or other upload someone else posted, and crashes when I try to post pictures quite frequently. I know that a lot of people upload stuff, so the fact that it crashes as often as it does is a major concern for me. Another issue is that the app has decided to randomly mark all messages in random chat channels as read when I open them, even though I’ve still got dozens to read before I reach the end of the string. Or I’ll be reading the messages, and suddenly it marked all messages as read, to include ones that happen while I’m reading, and not even remotely caught up. It happens randomly, so I don’t even know what might be the issue. It might happen to a chat every time I open it, or just once in a while but it’s a bug I want to see gone. Being tagged in a message, and then having that indicator removed randomly is an issue. I don’t always have time to read everything in one sitting, so I want to be assured that I can read it later. It is a major issue when it starts you over at the end of the conversation, and doesn’t save from where you had to leave off. (This is mostly for my admin duties on servers.) I like that I have the ability to take Discord with me, but if I can’t use it half the time, then it’s like I don’t even have it at all..GorogokviVersion: 1.9.5

Big problems for motion sensitivity.I use discord on mobile because it's often inconvenient to get to a PC, and while it is adequate for sending a message in a pinch; there are some meaningful shortcomings. I am someone who is sensitive to things moving on my phone screen outside my control. I needs gifs to not autoplay, and if the screen jumps around at random, it is stressful, almost painful. On gifs, fortunately discord delivers. Unfortunately, it does so by disabling gifs entirely. Even when I tap on a gif to look at it, it still doesn't play 90% of the time, so in exchange for having a useable client, I can't see the contents of a gif, even when I want to. That's problem number one. The big issue comes up when I want to read a message in a channel in which users are actively posting. Every time a message comes in, my scroll position in the channel moves wildly, up or down, seemingly at random. It makes it literally impossible to read anything in a channel, unless the channel has no current activity. This to me is unacceptable. At no point should I be interrupted from reading something by the text suddenly moving, let alone moving entire page-lengths off of the screen in an unpredictable direction. This has been an issue for years, and somehow it has never been addressed. Gives the impression that the mobile client, and accessibility, are not priorities..PhysicssquirrelVersion: 169.0

Disabled My Account Because I canceled my nitro subscription!I’ve used discord for a very long time, for 5 years and I really enjoyed using it until I my account had gotten disabled because I decided to cancel my 3 month free nitro subscription. I had canceled because I didn’t really have a need for the subscription. I was rarely on and never really used the perks of their nitro. I had canceled my subscription on September 22nd 2021 and didn’t think they were gonna charge me, but I had checked my bank account to find out they did. I waited a few days thinking maybe it was on an accident and they’ll refund me my money but I had seen they didn’t. On September 25th I had put the request for a refund and got approved. As soon as that happened my account was immediately disabled and I wasn’t able to access it anymore. I contacted discord support to see what the reason why and explained what had happened but they insisted that I had broke their terms of service because I didn’t let them charge me for a subscription I had canceled. I had some of my best friends on there and was in a lot of really cool communities and it’s an utter shame that I will never be able to communicate with them again because of their poor customer service and api. Don’t use discord, they’ll disable and ban your account because they have bad api and customer service won’t listen to what you have to say because they feel like it superior to you..A PIMP who Loves JP/JWVersion: 93.0

DowngradedI love Discord, I’ve used it for years with the same layout, automatic 5 stars with that, without fail I would be on Discord 24/7 chatting and calling friends, having fun, chilling by myself, making servers for fun and. I had a organized system and everything worked perfectly, then these new updates came out changing the layout, and whole idea of Discord. My whole organization system became ruined. I try to swipe to get to the right side where everyone’s profiles and tabs for pinned messages are supposed to be but instead I start replying to a message. My friend tried calling me and I didn’t get any notification and now no matter how much/many times i go in and out of their chat the dumb red notification won’t go away. I’m also not a big fan of how the calls now look, I think the only two things I like about Discord now is the logo and how the only thing that didn’t completely change was the now known as the “server” tab with how all the servers are lined up on the side. The anonymity likability of it is gone. The calming swiping side to side ability, gone. The organization with the pinning ability, gone. I love Discord and have been using it as my main communication/organization platform but this layout has made me revolted by how it works and honestly I don’t think I will be using it as often as I had in the past..X_shadixVersion: 208.1

The new discord update is grossI’ve been using discord for almost a year now and it was chill and fun to use which it still is. I just can’t get over the new font they are using and the way they highlight pings now it’s so gross, and the logo is fine and all but the color is kinda wonky like it just doesn’t fit the theme for discord as well as the other one did. And I get it though they’re trying to make it marketable to tons of other groups (which it already was) but really what’s so wrong with the app being known for gaming? Come on. I still use the app cause it’s my main way of communicating and gaming with my friends but it’s just really throwing me off now. Before the update I would’ve given it a 4-4.5 cause there are quite a bit bugs and I think it’s annoying I can’t send my friends videos and pictures just because it’s a small bit too big, and if I wanted to send them videos of my dogs being cute I’d have to pay 5-14 bucks (because of tax) to do so, but that isn’t too bad. Anyway now because of the annoying fonts and all the bad things I’ve been hearing coming from the new update, I’m giving it a 2 but it’s an in general great app if you wanna meet to new people online and communicate with your friends. I believe this app has a place for EVERYONE, disboard is a common and easy place to find a server for you..ColdCorndog.incVersion: 73.0

Severely disappointed with Discord SupportMy account was hacked and during the two days it was hacked, three Nitro gifted subs were purchased by the hacker. Discord Support helped me get my account back, but even though I mentioned the false purchases when I explained in detail the whole situation, they didn’t pay any mind to that part at all or offer any solution to my financial dilemma. I didn’t know what to do, so I went to my bank provider and decided to get my money back that way. This was apparently against the Terms and Conditions, so they disabled my account. I tried to appeal by explaining the situation again, but all I got was a cookie cutter response that denied my appeal. I tried one more time; this time I offered to undo the chargebacks because the Discord email that informed me of my account being disabled said I could. I just wanted my account back even if it meant giving back money that was wrongfully taken from me in the first place. All I got was the exact same cookie cutter response denying my appeal. Are bots running Discord Support? There seems to be zero empathy and zero reading of anything I said. From my POV, I’m getting punished by Discord for trying to get my money back that was stolen from me while using Discord. Although, I didn’t go about getting my money back the “right” way, this still doesn’t sit right with me at all. Now I lose my account of 5+ years. What a joke..Fluttershy311Version: 101.0

Good but needs workI use discord everyday and these problems are getting worse and worse, one I can’t set my Xbox live as a status I like to know how much time I’ve been playing a game. It logs me out for no reason, the app always needs to reload when it opened. The app will stop working and shut down every so often..FriskyMichiVersion: 3.1.9

Banned for “Spamming”. Abroken Appeal systemI’ve been a long timetime Discord user since 2017 and HypeSquad Member. I’ve done a lot to help grow their userbase as best I could. Now I shall provide my feedback on this experience here. Discord’a autoflagging/disabling + Trust and Safety team is absolute whack. This autodetect system is broken and only serves to raise a number for statistics to look good. The Trust & Safety team won’t actually care for their community. Auto detection will just flag anyone using their services they provide to you as spam if used in anyway not suitable to the system. Immediately disabling the account without warning or a second chance. Due to my heavy use and longtime standing account I’ve gained a ton of friends throughout the years. Being in multiple servers and having multiple friends. Well into the hundreds. Cause of this I had a ton of Friend suggestions, near 200 and wanted to use their Friend Suggestions feature they provided me on their platform. After sending friend request via their own features my account got flagged as spamming/botting. I had only used their Friend Suggestion feature and added friends and messaged only to have my account flagged as spam. Immediately disabled without warning for using their own features and nothing can be done on my end. I’ve sent an appeal but they refused as the terms were broken due to bottong/spamming. This system and team is broken. I’m willing too wager the vast majority of the millions banned for spam were wrongly banned. Flagging accounts for claims of “spamming”/“botting” when in reality it’s just using your platform and services If discord Trust & Safety Team actually looked into my account they’d see the 5 years being a longtime heavy member and a HypeSquad Member to help build their community and userbase. The system is broken & this trust & safety team doesn’t seem to look into anything with nuance and a critical eye. Immediately going for an auto disable and ignoring the users afterwards. This system needs fixing, an overhaul and more heavy moderation. Support tickets should serve to support, not just hold accounts hostage for a single mundane mistake after years of good use. Sometimes a real person’s account can get flagged by mistake, and in those cases you should work with the person to make sure the account is unsuspended. Instead of immediately disabling and deleting for spamming. A temporary disable and warning of what was violated with the behaviour would be more ideal for users and the community. For example, you may be prevented from logging into your account for a certain period of time needing to verify info before proceeding. Everyone deserves a second chance. Discord users should be able to access and work towards getting their accounts back. With a warning in tow and strike on their account for the temporary disable. Immediately disabling an account for a spam flag detection as that account’s first mistake is completely unreasonable. With all this feedback and info being said. I’d really enjoy to give positive feedback for a platform I’ve enjoyed for years and helped a ton of others get into. I can’t when I’ve first hand experienced this situation and how it’s handled though. This flagging system and support is trash. Discord will never be able to compete with the likes of Microsoft if they don’t take their users appeals more critically and nuanced. The reach to a more broad and professional user base won’t go over well with this system. They need to really reconsider their actions and system. I really wanna enjoy this platform, I’ve had nothing but good things to say up until this point. This experience has soured my perspective on the behind the scenes and the inner workings of Discord. I’d love support on this. I wouldn’t wanna give up without trying my best to get my account back. I don’t want to have to dislike the Discord platform and lose the friends I made and helped get into Discord over the past 5 years..Syner7Version: 65.0

The new UI is quite possibly the worst update everThe fact that the discord app leadership have seemingly decided to make their app less intuitive, far more clunky to navigate this strongly when they already had something good going is somehow astonishing..ComnlinkVersion: 207

The new mobile uiPlease change back to the old one, it’s overwhelming, eye straining, and laggy, nobody likes the new ui and it’ll just make everyone leave discord, also it’s a 13+ app, stop making it look like it’s for 6 year olds.AngelfisksVersion: 207

Bad uiThis new ui is so bad and very glitchy, it wouldn’t automatically delete the message in the text box when sent so I had to if I wanted to send a new message.DoggyganerVersion: 207

Awful new updatesEvery new discord update has been awful. My breaking point is the new, garbage UI. It’s awful, glitchy, hard to navigate, and I think whoever designed it needs to be fired. It’s the opposite of innovative. If you’re gonna even have this UI, at least make it so that you can turn the damn thing off. Fix your app. Stop making unwanted and useless changes..AK47real1Version: 207

UpdateThe new update sucks, the version before was better.🇪🇺🇬🇷Version: 207

New layout so badThere is no way to change back to old layout.匿名网友58487Version: 207

HELLLLPI lost my account.Warrior246810Version: 13.0

Yikes..I've been using discord for around 2/3 years now and honestly back in the old days it used to be cool. Nothing was wrong with the app, call feature was fine and everything. After the recent update on phones, joining a call turns your originally 'on call' red bad near the top green, and initiates it like a phone call or FaceTime. It's annoying, I can't turn my phone off without hanging up or not being able to check my notifications. Not to mention, I have to restart the app and join again to rid of that feature AND to actually communicate with whoever I'm on a call with, because it glitches out and they can't hear me, vice versa. I wish it was reverted, everything seems to laggy and glitchy with discord nowadays. I love the app and I want to support it, but it's difficult when I can barely even use it..FlinnRiderVersion: 3.0.4

New update sucksI don’t like the theme pls go back to the 2018 theme.AhmadsaleemmVersion: 207

Doesn't workDoesn't matter where I tap, it doesn't register. Congrats discord you failed the most basic function of an app.Alex13 44Version: 2.4.4

The new UI is horribleI can’t see server memebers, the new ui complete crap and wasn’t needed to be updated, discord was completely fine the way it was before..ValmetjorgVersion: 212.0

Apple ruined DiscordI lost contact with several close friends because of the iOS nsfw server ban, even when I’m opted in on the desktop version through safari.I'mTheVideoGameBoy!Version: 77.0

Poor UI updateTerrible new UI. You needed to keep role hierarchy something you could see from the right side of the screen if you wanted to. Putting in “list” view on a separate page ruins the whole hierarchal aspect of things, and it makes the role system seem less important. I like everything else about the update, but Discord is trying to hard to look like a social media platform on mobile. Discord will never be that. It’s not supposed to be that. What makes Discord better than other platforms is that it isn’t like a social media platform (ie. IG, FB, etc.) but it seems to be trying too hard to be. If you change the PC version, you guys will lose a lot of respect. I wish I could reverse this update..ShanebadwhooVersion: 207

Bad updateReverse the mobile ui.The Ravens AshesVersion: 207

Why did you change the UI?!?!It was fine the way it was! Put it back! Or at least give me the option to use the old one!.MazerwordVersion: 207

UGLY GARBAGE UPDATEEvery change you have been making to this platform for the past little while have been objectively terrible decisions, unneeded, unwanted, and making it worse to use while not fixing actual issues. but now this new update that changes how everything looks ???? hate it hate it it’s so ugly hate the layout why is there a button for threads ?? I do not want threads in my server. I do not want the events button always in my server. I do not want any of these changes, I want to be able to use this god forsaken app without it crashing, which you have not done for me. also the colours are so much worse also all the profile customization stuff is also terrible.HdsjbfjsnfjevehaofbbsjsdVersion: 207

You had a decent thing going, and you ruined it.I’d rate 0 stars if I could, but I can’t. Don’t use this service anymore. Discord no longer values the safety and privacy of its users, and they definitely don’t deserve your money anymore. This username change seriously has me considering canceling my Nitro and switching to a new application. There was nothing, nothing at all, wrong with the current discriminator system you guys had going. The pomelo system is a terrible system and doesn’t fit the needs of the online population on other sites, let alone on Discord, so why would you guys take a currently working system and switch to something that nobody wanted? You’re making it easier for people to get harassed over their usernames, making it easier for stalkers to track down their victims because now there’s only one username per person, accounts will be hacked or the owners will be harassed and threatened/blackmailed into selling their accounts for profit, or worse - swatted like that poor man on Twitter who died from after he was swatted IRL, orchestrated by people who wanted his username. A man is DEAD IRL, because someone valued a USERNAME over a human life. Congratulations, Discord, this is the possibility you’re now opening up your users to. This update takes away any security you guys had, over a made up issue that nobody was complaining about. You’re not helping anybody with this new system, and it’s going to cause WAY more problems in the near future than it’s going to solve. 300 million people on this platform and your solution to “there’s too many x” is to make it so there can only be ONE? Where is the logic?.Arts-waifuVersion: 178.0

Love the app but…Why make it 17+? i cant use the app anymore bc of that..Splice is greatVersion: 85.0

UIHorrid new ui, and even worse feature to add non consensual voice clipping. you're just waiting for a lawsuit. edit: thanks for your copy pasted, unhelpful and frankly condescending developer response. you are truly sending a message that you care for your users, and you definitely don't sound like every careless corporate entity who makes ridiculous, unwanted changes so some guy gets a raise..Thecatdragon589Version: 211.0

Roll back to the normal ui, bring back normal gesturesDon’t fix what isn’t broken. and now it’s broken..Tlou2022Version: 208.1

UI changeThey changed the UI and now the mobile app is hot garbage, it was prefect the way it was, a 1-1 copy of the desktop version but works on mobile. I’ve lost all my muscle memory, you can even see server list, and it runs slower half the time. Don’t get discord for phone now..LolmanqpqVersion: 208.0

Discord doesn’t care about its usersThe vast majority of discord users are well aware of how terrible the new UI is, but you can look at any other review in the past week to see that. i, as well as many others, pay for the discord nitro premium service, and have for years. and yet despite that, they didn’t feel it was necessary to let anyone know ahead of time, or give people a grace period with this new ui, they just immediately changed it and on social media essentially just told people to get used to it. discord clearly has no intentions of responding to any of the feedback, despite how much there is, and for a service this big, their lack of response is disgusting. they released a beta of a similar ui several months ago and gave the option to return to the previous ui, to which almost every user went back to. i don’t know if they’re responding to shareholder demands or just hate everyone who uses their app, but this is a fast track to ending up as obsolete as skype. tl;dr discord has ignored responses from it’s user base, many of whom pay for the premium account, and have not acknowledged the outpour of negative feedback.Elmco666Version: 208.0

Terrible updateThe layout was perfect, a bit confusing at first, but then they change the entire thing and remove everything from discord that made it what it is. This app is no longer about what it was and instead about following what every other app is doing, I will not be using it anymore as other apps offer that and more. I have no idea what they were thinking..Angry cockatiel888888888Version: 207

Ugly layoutNew update feels extremely invalidating after using discord for years. It doesn’t feel like discord anymore, it feels like a generic social media app. I don’t use those because I don’t like how they are set up and now I guess I have to add discord to that list. At the very least give us the option to choose between this new layout and the old layout instead of forcing this upon us and the. Have the audacity to say “this is an upgrade that we’ve all been waiting for.” Absolutely insulting..CTDespVersion: 207

New UI updateI can’t revert my update and i’m actually abt to off myself until i get the OG discord back. pls i can’t do this whyd u make the new update SO BAD..AngierhoVersion: 207

New UIThis new UI update is horrendous. At least give us the option to use the old one.Mun1nnVersion: 207

LayoutGive us the choice to use the new or old layout because in my opinion the new layout is terrible. It’s either DMs or servers now while before you could be in DMs and still see servers. That was much better. Seriously give us the choice don’t force your terrible layout change on us.8771dxVersion: 207

Why fix what ain’t broke?Discord continues to roll out awful, buggy, and frankly unnecessary updates. These updates add nothing new, go against community feedback, and are released without proper testing..Cooper00177Version: 181.0

Change it backOld ui was better.Nicknames4728Version: 208.1

Go back!!!Go back. This new update makes no sense. Literally everyone in all the servers I’m in has gone on verbal rampages about how annoying this last update was. The midnight mode is nice, and that’s about it. Put the DM’s back where they were!.Rhea LoungVersion: 207

Bring back the old layout on mobile…Bring back the old layout PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEAS PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEAS PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEAS PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEAS PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEAS PLEASE PLEASE.Be.llaVersion: 207

Updated ruined appThe app is so hard to use now and honestly annoying! discord used to be easy swipe, now its tap swipe tap tap whoops tap again swipe. horrible update whoever designed should be fired.Rei2222Version: 207

New UI is awfulThere’s nothing coherent about the new UI, the colour are dull and everything is a million times more difficult to do. Please change it back for the love of god, if you truly care about your users you’d revert this awful update.IAmAHumanWithHumanFeaturesVersion: 207

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