Atención al Cliente de Oxford Dictionary - Inglés-ES

Comprehensive, accurate, to rely on

Muy buen diseño. Fácil de utilizar. Posee una amplia base de datos.

The app must have a glitch that slows it right down at times, usually the most inconvenient ones

I believe that free version is ok, but it cannot reproduce any sounds

Hace años que lo uso pues hace años que compre un diccionario Oxford en papel. Muy completo. Y recomendado por mis profesores.

I love the fact that Oxford Dictionary states the etymology of each word - very handy.

De las mejores apps

Clear, complete and exhaustive content. Simple, easy and complete app.

Well, it’s my lifeline. For €20 I’ve not only the dictionary but also the thesaurus ! Thanks ever so much

I love that it has the origin of words. A shame it‘s so restrictive if you don‘t pay but it‘s the best.

Good

Me encanta que cada mañana me sugiera una nueva palabra para aprender.

Fabulous

Gran uso

Very helpful.

Works as a good dictionary is supposed to.

Excelente diccionario

This is my valuation value. Congratulations

Excellent dictionary

Great help for my daily reading.

Awsome app

Great

Has many quality features

El mejor acompañante para mi aprendizaje por este fascinante idioma. Me gusta mucho que tenga la opción de escuchar la pronunciación de las palabras (y su escritura fonológica). Además, la palabra del día (World of the Day) me ayuda mucho a incrementar mi vocabulario a diario.

Magnifico

Bhhggkl

Es un diseño genial, todo se ve de manera muy fácil y clara. ¿Lo malo? El primer día pude buscar varias palabras, el segundo ya no me dejaba escuchar la pronunciación si no me subscribia. El tercero ya me dice que solo puedo buscar una palabra por día 😔 La he desinstalado, ya que la quería para la fonética y no me sirve para nada buscar una palabra al día 😭

It has an advertising each step you use the app. Annoying experience.

I’ve never written a review before, but I’ve been driven to out of frustration, and also because I notice that the developers do a good job of providing individual feedback/troubleshooting advice on here. I invested in a premium subscription and in one sense the app has been everything I expected. I work in translation between various different languages, and the content — as expected — is excellent, the user interface not bad. But when I try to use the dictionaries offline — essential for me, because I work in a library and turn off my internet to limit distractions (indeed, I decided to get premium solely based on the advertiser ability for offline use) — scrolling becomes impossible. Perhaps only one percent of the time does my window respond to whatever gesture I make the trackpad, usually down. It is infuriating to say the very least. The app is of no use to me whatsoever if I can’t see the majority of the text for a definition or an entry. I write this on here hoping there’s some sort of solution you can propose, because at the moment all I feel is stupid for having paid a year’s subscription in advance. Thanks.

I downloaded after searching for “dictionary “ on my iPhone, didn’t read App Store description. Then discovered you can’t use the app without agreeing to pay after the three day trail. €45 a year!! You’ d have to be out of your mind to pay that. For 45€ I’d expect a lifetime license.

I wanted this just to investigate words in alphabetical order and see their meanings, but that’s apparently way out of my league. While I do understand that experts have been investigating and keep doing it and they deserve to get paid, I’m sure Oxford has enough money. Knowledge and words should be public and not cost any money. Have a good day.

Hello, On May 6, 2020, I purchased (see attached file) the Oxford Dictionary of English from the Apple Appstore. In these five years, I was, in fact, very happy with the performance of said dictionary, until last month (April 2025), when (oh my God, surprise!) you UNILITERALLY started charging for everything that I, along with all your users around the world, freely used (audio pronunciations, unlimited dictionary use, offline and quick mode). And, to top it all off, I now have to watch and endure your countless ads. Absurd! An abomination! An inconsistency! Illogical! Irrational! I feel SCAMMED, DECEIVED, ROBBED, ETC., when this change from what was an excellent service to the public becomes a way to earn a few crumbs of money, which an institution as renowned as Oxford certainly doesn't need. Therefore, as a customer who paid for your product, I demand a coherent explanation for this change in the terms of the contract containing the purchase and payment I made. I sincerely hope you will deign to respond to this complaint. Sincerely, Antonio Viana From Barcelona, Spain

After some years one day you find you've got to pay again. This would be my third time but enough is enough.

It’s to see advertising on Premium account. Should I cancel my subscription?

For a while, it doesn’t scroll properly. You can't go up and down without lag. It is frustrating. I am thinking about uninstalling it. I sent a message to the developer and they are not concerned at all about this problem. Contact with them was worthless

Full of ads, everything is paid! I wanted to download a spanish dictionary to be able to look up words offline, but downloading dictionaries can only be done through a MONTHY MEMBERSHIP! If I have wifi why would I need an app to look up a word? DO NOT DOWNLOAD, not recommended at all.

Este diccionario, que me sirvió bien cuando vine a vivir en España hace cinco años, ya me parece casi inútil porque cada vez que busco una palabra desconocida que encuentro leyendo el periódico o una novela, no la encuentro. Vocabulario muy restringido.

Pagué más de 20€ hace un tiempo cuando al adquirirla contratabas el uso pleno del diccionario y ahora me dice que me suscriba para usar funciones por las que ya pagué.

Si quieres acceder a contenido que en otras aplicaciones es gratis como poder oír la pronunciación de una palabra tienes que pagar, y no es barato…

No se actualiza

Firstly, let me be clear about something. This is probably the best online dictionary application one can find. So why the one star review I hear you ask? Back in the mists of time, this application was offered not as a subscription model, but for a one-off lifetime license, so I coughed-up my cash and was delighted with my purchase. Now, several years down the line several devices later, and a change of Apple ID from mac.com icloud.com thrown in for good measure, I have found that my subscription no longer works. I have - MANY times - followed the advice on restoring purchases in the FAQs, but after hitting 'Restore' the screen has consistently returned a 'Restoring purchases ...' spinning wheel of death after which, apart from more spinning, nothing ever happened. I tried to reach out to Mobi Systems unsuccessfully and, until today, had given up trying to regain access to the app. But having learned of the re-vamp, I decided to try once more to restore that which is rightfully mine. Sadly the re-vamped process to restore accounts no longer results in a spinning wheel of death, it simply and flatly denies there is anything to restore. In my desperation, I noticed that Mobi Systems are quite responsive to application reviews therefore I am writing this in the hope that my unhappy predicament might be acknowledged and order might be restored to the Universe.

Es muy buen diccionario, pero si solo tienes la versión gratuita, sólo puedes consultar una palabra al día. Como algo negativo, cada vez que abres la App te sale un anuncio.

- No puedes hacer consultas gratuitas. (Lo de gratis es un trial) - Ni siquiera está explicado en ninguna parte qué es lo que ofrece la versión gratuita; cuáles son las limitaciones. Una pena. ¿Quién es el dueño de la lengua? Si no hacéis el diccionario accesible, ¿la cultura es accesible sólo para la élite? Un problema con el inglés: ¿Hay una institución oficial? ¿Hay “el” diccionario? No. Hay muchas instituciones, cada una con su diccionario. Oxford es bueno. ¿No puedo pagar de una vez para siempre? ¿No podéis poner un banner publicitario? ¿No podéis contar con una subvención del Estado o de una fundación? Ya he recordado por qué la desinstalé. Una pena… España. El diccionario oficial. El de la Real Academia Española. No hay multiplicidad de insituciones. Aplicación gratuita, gracias al apoyo de la Fundación Obra Social La Caixa. Accesible para todos. ¿Quiero el diccionario en papel? Pago. Pago una vez, no una mensualidad, jajaja. Inglaterra: varias instituciones, y varios diccionarios. Nada oficial. Oxford: paga una mensualidad para acceder al contenido. ¿Qué país cuida más su lengua y sus hablantes? Podríais aprender del modelo español. Lo peor es que no está indicado qué es lo que ofrece la versión “gratuita”. Gracias a las reseñas, que éstas sí lo dicen.

I remember when I used to buy the actual Oxford Dictionaries, they would cost about 30€ and lasted forever. I do not understand why a subscription to a digital one costs 20+ € per YEAR! Definitely I am not going to pay it. However, I would seriously consider doing so in case it was a one-payment app to unlock all the features (same thing that you get on the classic physical hardcover). Personally I think this payment options make many people switch to less quality, free options; and the infamous just “one word a day” search allowed makes this even worse. Hope one day this changes. Guess I will have to go back to my late hardcovers.

I bought this app a couple of years ago. It was working well. But now I’m getting faced with ads and requests for high subscription fees. I can still use it, but now it sucks.

Como siempre, ya compré la App anterior del diccionario, que no fue barata, y ya no funciona con iOS actualizado. Así que ahora parece que ese si eso ha volado. A suscribirse no? Pues un cliente menos. En fin. La fiebre de las suscripciones.

No está mal

Soy un usuario avanzado pero me está siendo IMPOSIBLE ACCEDER al diccionario con suscripción pagada. Más vale que sólo va a ser para 1 mes.

A la décima palabra que buscas ya se bloquea el diccionario si no es pagando

The free version of the app is very disappointing. The definitions are limited, as are the number of words included, while the advertising is intrusive and overwhelmingly frequent.