JOE & THE JUICE Kundeservice

Om JOE & THE JUICE (Joe & The Juice) App

Use the JOE & THE JUICE app to order your favorite juice, coffee, sandwich, or smoothie for pick-up and earn points on every purchase with our new Loyalty Program.

If you are a new app user, after your first app order, you'll receive a free coffee and enjoy 15% off for 30 days. Exclusion applies. T&Cs apply.

Still not convinced? Here are more good reasons why you are going to love the JOE & THE JUICE app:

PRE-ORDER:
- Skip the line and save time!
- Place an order in the app and it will be ready when you arrive, or choose an exact pick-up time.
- Customize food and drinks to your dietary preferences. Gluten free sandwich? Acai bowl without granola? Protein or collagen in your iced matcha? The app makes it possible.
- Track the progress of your order and receive a notification when it’s ready!

LOYALTY PROGRAM & REWARDS
Our new loyalty program gives you control into the way you get rewarded for your loyalty.
- Earn points with every purchase made in the app or in store using scan to pay excluding purchases made with JOE Cards, Reward Cards and Campaign cards.
- Exchange your points on your favorite juices, coffees and treats.
- Complete fun in-app challenges to boost your points and unlock exclusive rewards.
- Level up through the Loyalty Program. The more you order, the higher your level!

Our Loyalty Program consists of 3 levels:
- GREY: Welcome Reward after your first purchase (excluding counter products, shots and water). Your journey begins here.
- YELLOW: Order 15 items per year and level up to Joe Member status. Earn +10% more points on every purchase.
- PINK: Order 50 items per year and unlock exclusive rewards you won’t find anywhere else. Earn +20% more points, plus even more treats, surprise campaigns and more.

WAIT, THERE’S MORE. USE THE APP TO:
- Find the nearest JOE & THE JUICE location.
- Scan for points when you order food and drinks at the counter.
- Reorder your favorite food and drinks with two taps. That best smoothie on the planet. Or sweet green salad.
- Receive special JOE coffee and juice offers before everyone else.
- View allergens, nutrition, and calories for each food and drink product. Gluten? Vegan? Specialty coffee order? The app has your back with whatever makes you feel good and healthy.

If you have any questions or feedback, you can contact customer service in the app.

For more juice, smoothie, and coffee, find us on Instagram @joeandthejuice or visit www.joejuice.com

Kategori Mat og drikke
Utgivelsesdato 2018-02-20
Siste versjon 3.13.1
Pris Gratis
Aldersgruppe 4+
Kompatibilitet Min. IOS 15.1

JOE & THE JUICE Kontaktinformasjon

Selskapsnavn Joe & The Juice
Selskapets Hjemmeside joejuice.com
Firma e-post [email protected]
Firmatelefon Kommer snart...
Kundeservice joejuice.com/app
Sosiale Medier Facebook / Twitter

JOE & THE JUICE App positive kommentarer og anmeldelser

Camilla Always a pleasure. Peddien Versjon: 2.13.3

Love J and the J I love this concept. Not only the food but the loyalty program is really awesome. There is only only thing that must improve: the cleaning and of your restaurants! No matter where in the world they are never tidy enough 🥹🙄🥹. Seliza13 Versjon: 3.11.1

Jeiko Good healthy food. Judas36 Versjon: 2.12.4

Always happy with my orders Good food, smoothies/juices. Nice people working there. E.g.l.e Versjon: 2.12.4

Axel Sykt bra mat. Joe.3782 Versjon: 2.12.4

A Good. Marco74boeing Versjon: 3.12.0

Kari Nydelig mat 😍. Karid68 Versjon: 2.12.4

Cruiser Enkel og brukervennlig app som er lett å bestille mat fra.. Foodieduty Versjon: 2.13.2

Cathrine Beste appen!. Luc16738 Versjon: 2.12.4

Truls Alltid punktlig, godt og fresht. Trulsjsh Versjon: 2.12.4

Flyplass pause Jeg må ofte vente til toget min går og da er det veldig fint og avslappende å vente på Joe & the juice. Ikke 5 poeng fordi de er ikke så flinke til å rydde. Ilja1505 Versjon: 2.12.4

Even Funker!😎👍. Eny1983 Versjon: 2.12.4

Stine Iversen Bjørnerud Elsker elsker elsker. Stineib Versjon: 3.11.2

Mona Elsker appen. Trenger ikke å stå i kø og eller stresse med å bestemme meg. Kan sittenog velge i ro og fred😊. Mocca3 Versjon: 2.12.4

Yoseph Nice love it. Zippo1971 Versjon: 2.12.4

Gretha Ann Toth Elsker at dere forslo kort for 7/8 år siden , brukt det siden , nydelig sandwich og hyggelige betjening 🙏❤️. Grethatoth Versjon: 2.13.0

Gogogroovedude Spicy Caesar Sandwich is amazing good!. Gogogroovedude Versjon: 3.12.0

Marius Bra app. Marius Lie Versjon: 2.12.4

Trine Topp. Tmnass Versjon: 2.12.4

Line 👍👍👍. Linetu79 Versjon: 2.12.4

Regular Bra, men dyrere enn nødvendig. Hello hello hi hey Versjon: 3.11.1

Dina Enkel å bruke:). Super lett Versjon: 2.12.4

Ellen Veldig bra. Ellen Johanne Versjon: 2.12.4

Room for improvement Like that you can reorder, however, you should be able to tick off more than one item to reorder. Now the first item you reorder will be cancelled if you reorder item nr. 2. Another thing is the reward system, I find it a bit difficult to keep up with the increases. Not sure I trust that it always adds the points Im promised and it also suck that I lost 14K points last time it reset. Would have like to see total and also be rewarded on totals. Would also like more deals, package or just this weeks sale item to motivate me to try new items.. 1888-HH Versjon: 2.12.4

Mette Enkel å bruke. Fr Ferk Versjon: 2.12.4

Great service Quick and easy Very tasty. Panther70! Versjon: 2.12.4

Camilla Love the app and collecting points! Suddenly it’s points for a sandwich!. Cammcamms Versjon: 3.12.0

JOE & THE JUICE App negative kommentarer og anmeldelser

T Often not working, and disappearing loyalty cards.... TheRealT0MMY Version: 2.12.4

App does not work I try to sign up/sign in, but the app never gets me further than «check your email». I don’t get any email, and when trying to sign in with Apple ID, the app just takes me back to the «check your email» page. MsCarm1 Version: 3.11.5

Promo not working Promo not working. MoizSo Version: 3.12.0

Øystein Appen er veldig klønete og lite intuitivt. Å benytte seg av oppsparte bonuser, er ikke selvforklarende i appen, og man må ha hjelp av betjeningen, både for bestilling og benyttelse av bonus. Særdeles lite brukervennlig. Smartwolff Version: 3.12.0

Annoying Ad said free sandwich after first app order. Turns out you have to wait 3 hours for this to work.. Mbatblah Version: 2.13.4

TT Altfor høy musikk. Totonnesen Version: 3.11.4

Ustabil Ustabil. Står å spinner. Evbuzz Version: 2.13.3

J Combi kortene funker ikke på alle varer, umulig å vite om kortet blir brukt eller om man må betale. Jimrayonor7546 Version: 3.7.1

Valgfritt Jeg var på Joe & Juice Storo i dag tidlig. Jeg spurte et enkelt spørsmål om appen, og ble møtt med tidens ignorante oppførsel, hvor jeg fikk beskjed med en gang etter 2 sekunder at jeg måtte kontakte kundeservice. Heldigvis var det en hyggelig mann som jobbet og hjalp meg, men hun damen som jobbet der gjorde at jeg aldri vil kjøpe mat fra Joe & Juice Storo med det første.. Jsjherjrjrbrb Version: 3.11.2

Nina Kort og lite imøtekommende ansatt. Kræsjer Version: 3.11.1

Bring back the old one This new app sucks. DebCardoso Version: 2.13.3

Gavekort Elsker deres produkter men gavekort fungerer veldig often ikke :-(. Mietzekatz31 Version: 2.13.3

Pt Does everything need to be linked up with facebook???????. Con cac jj Version: 2.13.3

Helt bak mål! Appen funker veldig dårlig når en har kjøpt prepaid kort.. Helt bak mål Version: 2.13.4

Error Get «error something went wrong» on everything - even adding food to the bag (and changing birth date, joining new loyalty program, paying with QR code etc etc). Alx464366 Version: 3.11.5

Unhygienic Can you please leave the App Pick up orders where it says «APP PICK UP»? That way, the customers don’t have to have everyone breathing over our drinks while they sit on the main cash desk area. The last time I ordered here at Bergen Airport, I had to throw away my overnight-oats because they had been sat on the desk where everyone leans over and orders their food. The food did not even have a lids on them. Nasty. This is not necessary at all. Just send someone out from behind the desk and place the app orders where they are meant to go. There is a designated spot for them!. Nina WB Version: 3.12.0

Dårlig Idiotisk app. Hadde masse poeng og flere gratis-kuponger, logger inn nå og ser alt er borte og nullstilt pga de har lansert nytt system. Bedre å bare bruke Wolt. Alex46254847263848 Version: 3.11.1

Poor app quality Incredibly cumbersome to get registered. Sooo many steps, 3 documents to accept, need to sign up with phone number twice, then they asked for email. I just want to place an order…. Martinra Version: 3.7.1

Sandvika-kunde Svært lite oppmerksomme. Mer opptatt av hverandre enn kundene. Etter at jeg endelig fikk bestilt glemte de bestillingen min, så jeg måtte vente en evighet.. Sandvika-kunde Version: 3.11.1

Abuses notifications but otherwise ok The app works for ordering, but there is way too much spam.. Stderr1234 Version: 2.13.5

JNJ is good 👍 Easy, quick, health yet tasty. Winning 🥇 Version: 2.13.2

App does not work «Loading new loyalty». HungryAsFudge Version: 3.7.1

Fai Alltid problemer med å betale med loyalty card, dette har vart lenge for oss norske brukere så det er merkelig at de ikke enda klarer å fikse problemet!. Dafea21 Version: 3.2.2

JOE & THE JUICE Skjermbilder