Meta Horizon Kundeservice

Meta is king Wonderful products and this is a great app. VR is the future!. Lando from Cloud City Versjon: 245.2

Battery level on Elite Strap doesn't show? App is as expected, but why doesn't the battery level on the Elite Strap show? It shows the headset and controllers, but not the strap? How about a fix?. Geir S Versjon: 241.0

Liked it! It’s vr. Tom-Andre klepp Versjon: 145.0

Crashing App is crashing on startup or login, maybe a faulty update?. Furier Versjon: 26.0

Pope Empire. AntonGuy Versjon: 40.0

Cant change versions on games Pls fix. Jænnice Versjon: 278.0

Rename devices I have 5 Oculus quest devices in my house for my kids. All of them are named quest 2 inside the app. Please let me change the Device name. One kid says dad have a look at me playing. And then its a guesswork to hit the right pair of quest 2 to Stream. #industrilandproblems. Mop100 Versjon: 126.0

Tracking issue, My oculus quest is having a tracking issue, and I got it only yesterday! I was watching YouTube vr, and suddenly, the screen froze! There came a warning where it said I had a tracking issue, and that I should take the headset off and put it back on again, and I did. It didn’t work. Then I tried washing the cameras with a microfiber cloth, and that didn’t work either, so I tried turning it on, then off, but i needed a controller, and they had disappeared. Please help. Dac dude Versjon: 30.0

It vorks It is god. Krjdbejxjejjfjdjerjbgxk Versjon: 231.0

App not working After the yesterdays update (4.dec) the app stopped working, it just crashes at the very beginning. Everything ok before this update 👍🏻. Les.humanoides Versjon: 140.0

Awesome I have used the meta quest 2 for almost two years and just got the Quest 3. And the app dose everything it’s supposed too but sometimes the videos I film gets corrupted sometimes which is a bit annoying. But it’s a great app.👍. WantingGungamer123 Versjon: 252.0

Oculus It Can do whatever you Can do with the headset.. Audugamer123454566 Versjon: 157.0

No sound When i try to stream my games on social apps there is no sound even when im in a normal call there is no sound but when im not in any call there is sound. Ttotlol Versjon: 93.0

Crash on start Latest version 3 February crash on start. iOS. Skalleno Versjon: 148.1

Perfect except no sound on trailers Would give it five stars but sound never works on trailer even when toggling. About time this is fixed?. ToreTorell Versjon: 37.0

It crashes on latest update Hi. The last update won't let me open the app. It just crash every time. Other than that very great app.. LordM8YT Versjon: 254.0

Errror I have been trying to buy a game for hours but it’s just saying error 1353049, And this is not the first time an error has appeard.. Fantefilm Version: 141.0

Crashing Not good it crashed every time I open it one star. Spring Onion Version: 30.0

Dont work After the last update the app dont work anymore. It just closes right away.. Kenneth638 Version: 148.0

Fix your app Ever since the new owners came I was having problems pairing my quest 2, FIX IT I HATE YOU META. I hate meta bring back oculus Version: 198.0

Kan ikke koble til min Quest Prøver å slå på GPS på min telefon. Den er på så oppdaget jeg at appen har ikke lenger GPS funksjon. Fiks det!!. Norge100 Version: 50.0

UI issues on iPhone 12 mini When I use the app on my iPhone 12 mini. The navigation buttons are difficult to push and sometimes overlaps with the underlying iOS buttons. It seems it's not made compatible with the resolution. I also miss a simple way to see all your purchases games and start them. Currently you need to search for the game to be able to start it remotely.. Rozz7ninier Version: 89.0

Cant cast It sont cast. Er best 12346 Version: 245.2

Doesn’t work… The latest version of the app terminates upon launch with iOS 15.3 on iPhone Pro Max 13. Meta needs to improve on its testing routines.. Dr Kjell Version: 148.0

It logged me out I updated the app and my previous account was roakol_119 and now I’m in my old account Xx_Dudeyouhave_xX if you read this please make a account switch that you can move to another account you have I’m mad and frustrated right now just please can I just go back to my main account. Dideyouhave Version: 141.0

Facebook account got hacked, cant access anything meta related Just recently got my Facebook account hacked, which got suspended, and since the hacker linked my account with a burner insta account there’s no way for me to appeal the suspension through facebook/meta’s helpcenter. Everything connected to meta is now unavailable, and the helpcenter throws you through just an endless pile of loop queries, with no forseeable solution in sight. Terrible system. Would recommend that you activate 2FA asap so you dont lose your account, cus Facebook/meta sure as hell aint helping. Get 2FA asap Version: 269.0

I’m trying to purchase a game I’m trying to purchase a game but when i try they say i need a pin and i accept the purchase but nothing happends. Im soon returning the Meta Quest 2!!. 908 000 Version: 258.0

App crashes I changed beat saber to open beta and now I cant downgrade because the app just crashes when I try to downgrade. Fk this app. Yeet game pro game and fun Version: 150.0

Stay away Very Poor performance does not work at all Simply does not work on most headsets Stay away chose another headset and play monopoly Meta or ***face is but a silly brand New name same business model Just face it , not worth it and blatant breach of privacy is akin to CORA practices whatever the name is what used to be called black mail. Poooapp Version: 216.0

Problem When I record a video on my oculus quest 2, the video doesn’t send to my meta quest app. Pls fix this or tell me what have to do.. GorillamanJ Version: 250.0

Dear Meta. I am having big problems with the app. Streaming to the quest app does not work, either does streaming to the computer. I can’t connect the headsett to the phone in any other way. Also i can’t change the version of any game on the headsett becasue of this bug. Btw why do i need the mobile app to change version on a game or app? It’s better to just do it on the headsett. I hope Meta sees this and maybe fix some of these bugs.. Loke cat Version: 189.0

I was forced to install this and it broke my Oculus Go If you have Oculus Go, do not install!!. A_fly_guy_no Version: 217.0

The app didnt open The latest version didn’t open on iOS. Kfkfkfkfbbejxnbhkebvxis Version: 159.0

Meta and Microsoft are the worst If I want to login on another account I have to reinsall the app.. KevinKingPing Version: 225.0

Pay method not working I’am trying to sett my card on the oculus app and it won’t work. Bror andreas Version: 147.0

Redesign made it worse I can’t find the image gallery of my question anymore. How am I supposed to share stuff quickly as developer? I made video and share them through my phone on slack. Now that’s super difficult.. Rahmenbedingung Version: 276.0

Doesn’t let me text ( even If i text on vr ) I have wifi and i try to text on mobile or vr and when i text it just say ( ! ). Nowayyyiscool Version: 276.0

App crashes App crashes every time I want to watch a trailer. Annoyedguy69 Version: 85.0

Forgot pattern, loose all game data Even if you can login to your meta account, and know the PIN code, nothing can be done if your kid has forgotten the unlock pattern. Factory reset is the only option, and only a few games gave cloud saves. What a piece of crap, I will never buy a meta product again.. Oep231 Version: 200.0

App not working After last update app no longer starts. Crashes on launch. Pjoff90 Version: 140.0

Login not working. One star from me as long not even logging in is not responsive. Laziness work.. Sundonymous Version: 24.0

Wrong orientation in streaming mode The app works as an app to purchase VR-games in, but the streaming is lacking finesse. It often turns off saying it lost connection (even on a high-speed WiFi), and on my iPad while it's in landscape keyboard mode, the stream always starts upside down, so I have to rotate it twice to have it the right orientation - and that combined with it often turning off the stream, it's a mood killer when we're a bunch of people trying to have fun while people play Beat Saber and the Plank Experience.. Morten Enoksen Version: 38.0

Meat quest So every single time i try to open the app on my ipad it wont open, this app would be a 5 star if i even could go on it, its a 3 because i have good memorys of it. Hey welcome to yt Version: 245.0

When monoliths acquire greatness and turn it into meta I want to stress that I purchased an Oculus Quest 2 and never had a problem with it or the app. That was until Zuck came along and shoved his propaganda and corporate stupidity everywhere. Ever since the app was renamed Meta Quest, things have been trash. Account confusion, Facebook linking, account mergers, price hikes (was going to recruit family but nope Zuck, PSVR it is). I’m just tired of all the BS and stress around meta. Let me play my expensive VR games on my expensive headset. I paid for it. I own it all. But somehow you keep stealing my time to register and update your endless client registries while all I’m trying to do is play some extremely overpriced miniature golf. Stop.. Robinrondestvedt Version: 178.1