Île-de-France Mobilités Müşteri Hizmetleri

Worst app ever Worst app in the world, cant create account with foreign number. Full of bugs. Dont waste time with this ancient-minded idiots. Sarpozaydin1903 Version: 9.2.0

Can’t connect to account i already created I created my account and when i tried to connect every time i try it rejected it says an error occured its currently impossible to connect but after that i tried to connect with another phone and i could connect. I was gonna buy pass for a week for 30 euros but because of that i paid 16 euros for just one pass ticket from airport. That’s nonsense.. Senisiken3442 Version: 9.5.3

No ticket to airport It doesn’t let you to buy airport ticket when you are in city center. So even if you have the app, you will end up paying extra 2€ for the card. No sense on it. So it might be even better to have the card if you are a tourist as you may have difficulties while buying tickets from app itself or through apple wallet.. Deerrdx Version: 9.5.3

Maksym Khokhlov Technical issues while using. Meskimeski Version: 8.6.0

Took my money but no ticket I bought 3 days pass you accepted my card but didn’t let me use it. The app crashed when I clicked the button to add the ticket to my wallet. Now there is no way to claim it. The app is always crashing do not use it. A 9gagger Version: 9.4.3

Catastrophe Not possible to use Apple Pay to Travel with « Pass Annuel » 😡 Moreover the app doesn’t show platform and composition (short/long) of trains and finally the UI is really bad… Last update : block on launch screen. I had to reinstall the app. Thank you for all my history lost. No new design at all, you don’t even use your own font (Grand Paris / IDF Voyageur) The widget is useless no realtime departure shown inside like SNCF Connect widget.. TheJB42 Version: 9.7.0

Don’t buy tickets via app I bought tickets through a mobile application, the payment went through, a receipt for the purchase arrived, but the money did not appear on the transport card. I contacted the employee at the ticket office, he said that he doesn’t speak English and that they generally don’t deal with such issues, I need to write a claim through the mobile application. To write a request through the application, you need to scan the transport card, it constantly gives an error, it worked the hundredth time. after 2 days I received an answer that they do not answer questions asked in a language other than French)) at the same time, I downloaded the application in English, the entire route in the application is in English)) I don’t know how the Paris transport system is preparing to welcome the Olympics. Shocked. НФ-2 Version: 7.18.2

I paid for my card but it doesn’t add to my wallet I paid for 1 day ticket but it doesn’t add to my wallet, I can’t cancel my purchase either because I don’t have an account. I can’t open an account because it doesn’t accept Turkish mobile number. What a terrible service. You are selling the tickets to tourists you must accept all the numbers from any country.. Civilman Version: 9.5.3

Completely garbage and unnecessary. Absolutely no account creation. In fact, the page never opens. Completely garbage and unnecessary.. AhmetDDDDDDDD Version: 8.5.2

Worst app ever Not user friendly. Aybekas Version: 9.6.0

Total failure The application is just trash. You cant open account, you cant add your ticket to apple wallet. HIRE IT MANAGER !. ArasT123 Version: 8.3.1

It's so awful Cannot create an account in the application, keeps giving an error. Very useless. Samsaesk Version: 8.5.3

Can’t cancel Navigo Liberté I subscribed to Navigo Liberté+ and have been trying to cancel it, but the app keeps showing an error message saying “an error occurred, please try again.” It is impossible to cancel either through the app or the website. Even the contact section does not work properly. A public transport app should not trap users in a subscription they cannot manage. Very frustrating experience.. Ekatilmis Version: 9.5.0