KLM - Book A Flight Kundeservice

On board meals Dear all Being very satisfied with the air line of my confidence thereis one point of critics we have: the meals of business class are not very tasty. I refer to flight Ams-Kuala Lumpur. We had indian or asian vegetarian dinner - no taste, well, taste of water. For comparison: meals of Austrian airline (medium distance) are super-tasteful. SAS meals business class long distance are excellent. The meals provided for short distance are simple but ok. Best regards Lothar. Lothar-Mary Versjon: 15.0.3

Ingeniør Veldig pålitelig og ekspeditrise😁👏👏. Rreme Versjon: 14.6.1

Helpful Very helpful and simple to use. Samiuytu Versjon: 14.0

Good app Good app and easy to use and the best airline there is.. Silver 53 Versjon: 13.6.1

Fornøyd Alltid hyggelig besetning og god service i alle ledd.. BeefyBeast58 Versjon: 14.3

Kundeservice og App Klm kundeservice er fantastisk, responderer raskt og veldig serviceinnstilt, kundeservice og meget enkel App gjør at jeg som kunde stadig kommer tilbake til Klm. Personlig mener jeg Klm sitt crew ombord er de hyggeligste og svært imøtekomne.. Kitanim Versjon: 14.6.1

Excelencia y confiabilidad Siempre un buen servicio tanto al momento de la compra de los tiquetes como en el vuelo. Recomiendo esta aerolínea fielmente!. Mil Skomaker verksted Versjon: 13.6.1

Check in improvement It should give the option to check in together family members so that they are getting seats close to each other. Mpitzoulina Versjon: 13.5.1

Spesial bagasje Jeg skal ha med ski på min tur fra Zurich til Oslo, men kan ikke se det som et valg ved betaling av spesial bagasje. Kun dyr.. Skiutstyr Versjon: 14.3

KLM KLM offers safe quality travels around the globe. Nice and clean airplanes with a friendly personnel.. Solit Versjon: 13.5.1

Språk Appen kunne godt hatt valg om norsk språk da ikke alle er like stødige i engelsk kanskje ?. Medmenneske Versjon: 13.7.2

PDF ticket Its very disappointing KLM is not sending the tickets you book as an pdf attachment to the booling confirmation email. A lot of airliners doe this. With KLM it very complicated to make a document for business accounting. I hear this is a problem for a lot of people traveling with KLM.. Erik the travellar Versjon: 13.6.0

Flyselskap nr 1 Vi velger KLM pga super app og fantastisk flyselskap. Gleder oss til turen med KLM 👍. Chif of the Navy Versjon: 13.7.0

Wallet Lett å legge til kortet «Flying Blue Card» i Wallet.. Roy Roger Kjerengtrøen Versjon: 9.12.1

Språk Kunne vært på norsk. Hardingmann Versjon: 13.9.2

Frequent Flyer Very easy to use the App. Welsh Dragon No 2 Versjon: 15.0.3

Booking Savner å kunne betale med poeng og penger. Carl-fr Versjon: 14.6.0

Increasing prices during a flight order session Numerous times, I have been thrown out of flight booking sessions with KLM, just to experience -seconds after - that my flight price has increased by large sums, sometimes more than 100 Euros. Today it happened again: I was ejected during a flight order session, just to experience 20 seconds later that the flight was approximately 100 Euros more! This can not be coincidence, since this seems to be the rule more than the exception! I question this practise both regarding customer experience as well as the legal aspect of it.. Questionable practice Versjon: 13.7.0

App App is functioning quite good. Graut96 Versjon: 14.4

Fryktelig Jeg har brukt 5 timer på en booking idag! Forferdelig, og ingen forklaring på hvorfor det ikke fungerte. Jeg er vant til booking online og reiser mye! Aldri mer KLM hvis dette er vanlig! Bodil Alver Moen. Bjhgffe Version: 13.7.2

More problems Hi KLM 😊 Every time you update the app a new or old problems start popping up. Can’t pay the ticket on iPhone, seat selection don’t work, boarding pass is unavailable and plenty more. Getting tired of these problems now and hoping a reliable version is on the way 👍🏻. TheRayWest Version: 14.2.1

Improvement potential First of all, first time opening the app, it directly asks what I think about the app. Let me see it first. I add the booking and check in. The app says I’m checked in, but it does not produce a boarding pass. Then I go to the web page. It says I’m not checked in, and when I check in there it gives me boarding pass. Still no boarding pass in the app.. LeifInTheAir Version: 14.3

Mr Your app sucks. Changes whilst you use it, reach the end and it really feels like the end and you cant pay.. Dixie) Version: 13.9.2

Unable to select seats during check in Unable to select seats during check in in app. Lazylinni Version: 14.5.0

Bug in the app for iPhone 13 After the update the app is slow and the e-boarding pass is missing, so i can not use the app for check inn... Cromtl Version: 14.2.1

App Not good to difficult to use!. Petterdosvik Version: 15.0.3

Flying blue It was not possible to register my frequent flyer number. G Morelle Version: 14.0

Can´t Pay Seat Upgrade with Miles Points For some reason KLM has lately removed the possibility to use Miles Points to pay for upgrades of seats. This is a set back and a down grade of the level of service for returning costumers.. Wellmeant Version: 14.2.1

Adding loyalty program button not working I ran into the issue described above during checkin with the app.. EWigaard Version: 13.9.2

Mye elektronisk rot. Beklager,det har skjedd en feil…… KLM sine løsninger har mye tekniske problemer. På webside og app. Beklager teknisk feil…. Det skal være enkelt å bruke, men det er veldig frustrerende. Jorhaa Version: 13.6.1

Good app but very slow Good app with great functionality but frustratingly slow at loading booking details every single time the app is opened.. Bendysdm87 Version: 14.5.0

Alltid endringer Setevalg har blitt endret på de fleste av våre USA-reiser med KLM. SVÆRT FRUSTRERENDE!. Ingridvhgfiy645289 Version: 15.0.3

Som regel fornøyd med KLM, men… Dere er nødt til å oppbemanne kundeservice dersom App’en byr på så mange utfordringer. Jeg får for 2 gang utfordringer med applikasjonen når jeg kommer til betalings alternativene. Det virker som at KLM ikke ønsker at kundene skal betale med kredittkort. Det må fikses. Ellers så er KLM flyselskapet jeg foretrekker når jeg reiser utenfor Scandinavia.. IMora Version: 13.9.2

Så lite brukervennlig! Overraskende dårlig app og hjemmeside. Når jeg søker på tur-retur, kommer det bare opp tidspunkt for utreise. Ingen info om tider og alternativer for dato og klokkeslett for hjemreise med pris. Dette er for dårlig, og jeg vil nok helt klartvelge nok andre flyselskaper.. Ane☺️Kane Version: 13.5.1

Sete Ønsket å endre sete men fikk ikke mulighet. Kenningtong Version: 13.9.2

Travel dokuments not stored. I have updated my information on KLM website. The app seems to use another system. Had to update one more time.. R1200CL Version: 13.7.2

Update It is awful. I have tickets with KLM and my app says I have to update my phone, but this update doesn’t exist for my phone and even other newer phones don’t have it. It is a SHAME. I am not buying a new phone because KLM app says I can’t use it. Awful experience!!!!. Margaryta Hel Version: 14.4.2

Useless Your app consistantly asks for updates and block all functipnality. I cannot update since it has ios lower than 16. In order to have ios 16, i must buy new iphone. why can’t you make compatible app that can function with lower ios versions. Don’t you think that this is ridicules to buy new iphone for your app. You are indirectly pushing users to use paper based ticket and boarding pass. Goodby environmental sustainability.. A^2+b^2=c Version: 14.4.2

Annoying pop-ups all the time!! I’m trying to check in but the constant pop-ups are preventing me from doing it efficiently! Also a bit too slow update of data. Bjfsb no if sbmgx Version: 13.7.2

Handy but misses a few tricks Very handy and convenient. Not sure why it never remembers my passport details. Annoying as a frequent traveller. Wish the seat selection would appear before physically checking in, as a bit of a faff after the fact to change but possible.. BBKING-2 Version: 14.5.0

Try logging in Not possible to login. The login butten stays inactive with a spinning circle on it. No matter how long you wait!. Anonymous 2547 Version: 13.3.0

Stop asking for reviews Stop asking for reviews. Jo-Rush Version: 13.8

Blitt dårligere Ser ikke tider kun pris Burde hatt oversikt hele måneden med priser De øker pris midlertidig på samme flygning du søker på. Prøv igjen senere(noen timer , samme dag) og se prisen er tilbake på det den var. MissRoman Version: 13.7.2

Checkin Has to try several times. First1233 Version: 14.2.1

Useless to book flights in Norway Payment system is not working for some time now. Each time I try to pay for a trip it takes me to the wrong credit card security verification and I cannot complete the purchase. When I try to do it again the prices are already higher. Almost scam material. I am extremely disappointed.. Alpharo78 Version: 14.3

Terrible app Could’nt pay with card, because KLM said expire date on ny MC was January 2029 was in the past!!! I live in 2024, good thing to see that KLM lives in 2030 atleast. Absolut horrible app! Filling in passport details is also hopeless. Filled in 7 passport, the same way - but one Of them must be filled out 100s Of times, berøre KLM accept it. Never KLM again in my life!. Trym445 Version: 14.4.2

Setetildeling Mon kone og jeg reiser på samme billett, men får ikke tildelt plasser sammen. Meget missfornøyde. Skuffet01 Version: 14.6.1

Booking Vi har brukt over 2 timer på å bestille, og prisene ble mye dyrere etter første gang vi var innom, synes systemet er dårlig og når du ringer fungerer ikke tastevalgene.. ølsenbcgffh Version: 13.7.2

Very bad experience I have the worst experience with KLM but do not really have another option. Gelisabeths Version: 13.7.0

Apple Wallet Boarding Card Is not working anymore.. MrKoozik Version: 13.7.2