KLM - Book A Flight Kundeservice

Finn Amund Norbye Great flight options from KRS - much appreciated!. FinnAmund Versjon: 16.2.0

Guia Very satisfied from last trip 💚. Ggallano Versjon: 15.7.0

Booking It’s very easy safe and save., assistance helps too good. BreSamantha Versjon: 15.6.1

Favorit selskap Klm gjør så godt de kan, til at alt går som det skal. Jeg bruker dem masse. Zoltan ludvig Versjon: 15.1.1

Siavash 888 for en bagasje Utrolig dyrt. Utrolig enkelt å bestille Versjon: 15.8.1

Lillian God service. ñiñja Versjon: 16.6.1

Booking Savner å kunne betale med poeng og penger. Carl-fr Versjon: 14.6.0

Frequent Flyer Very easy to use the App. Welsh Dragon No 2 Versjon: 15.0.3

On board meals Dear all Being very satisfied with the air line of my confidence thereis one point of critics we have: the meals of business class are not very tasty. I refer to flight Ams-Kuala Lumpur. We had indian or asian vegetarian dinner - no taste, well, taste of water. For comparison: meals of Austrian airline (medium distance) are super-tasteful. SAS meals business class long distance are excellent. The meals provided for short distance are simple but ok. Best regards Lothar. Lothar-Mary Versjon: 15.0.3

RCD Sikkert vanlig praksis, men med alle tillegg til billettpris for setereservasjon etc, er det irriterende at en ikke får tilgang på bonuspoeng før etter flyreisen.. McOnmac Versjon: 16.3.1

Hh56 Not self explaiable how to add a flight into the app. Hh56 Versjon: 15.2.0

Kundeservice og App Klm kundeservice er fantastisk, responderer raskt og veldig serviceinnstilt, kundeservice og meget enkel App gjør at jeg som kunde stadig kommer tilbake til Klm. Personlig mener jeg Klm sitt crew ombord er de hyggeligste og svært imøtekomne.. Kitanim Versjon: 14.6.1

Not working When selecting the return ticket the app can’t manage to get the data. Inmas1 Version: 15.1.1

Flying Blue Have been a Flying Blue member for several years, am unsure if points are directly awarded when I check in on the app. It is unclear.. ScottyOlsen Version: 16.5.1

Useless Your app consistantly asks for updates and block all functipnality. I cannot update since it has ios lower than 16. In order to have ios 16, i must buy new iphone. why can’t you make compatible app that can function with lower ios versions. Don’t you think that this is ridicules to buy new iphone for your app. You are indirectly pushing users to use paper based ticket and boarding pass. Goodby environmental sustainability.. A^2+b^2=c Version: 14.4.2

Fryktelig Jeg har brukt 5 timer på en booking idag! Forferdelig, og ingen forklaring på hvorfor det ikke fungerte. Jeg er vant til booking online og reiser mye! Aldri mer KLM hvis dette er vanlig! Bodil Alver Moen. Bjhgffe Version: 13.7.2

Oslo -Cape Town - Oslo You messed up our next flight to Cape Town henge the low rating.. Magnhild på Redningen Version: 15.0.3

Customer This the worst booking app on the planet.. RaggiPaggi Version: 16.3.1

Kaare Lunde After buying Business Class tickets and being re-booked to Economy class without any willingness to compensate for the matter, it’s difficult to like KLM and its customer service.. KLu_007 Version: 15.2.0

DHH Not very intuitive compared with other App’s. The boarding card you need to follow an in necessary trail to find the boarding card. Old Kirkgang Version: 16.4.0

Not safe Not only the quality of the service, the food and the confort of the aircraft have declined considerably the past years, but also non-Dutch citizens are subject to abuse in the form of profiling, threats and abuse of power by certain crew members that have been with the company for a long time. Registered complaints are at first response said to be taken seriously, but then lightly dismissed by the company, even when reported to the CEO.. SLCF81 Version: 16.8.0

STILL TERRIBLE-NOTHING IS FIXED🥵 Customer service told me the new version of both this an AF apps would allow/ fix the issue with the qr (add to wallet).. this still doesn’t work. Not on the websites either. Also the log in is dreadful and the with the remember me never working. The payment system failed most times, so you may arrive at the airport with a “false” ticket - be sure to have a email confirmation, not only ticket in app.. Agdudurbfj Version: 15.2.0

Lasse Slow, full of bugs, does not update information. Not reliable.. Lasse122121212 Version: 16.4.0

Archicyclops Nice app but repeatedly problems with with check-ins. Archicyclops Version: 16.2.0

Tore Everything is good with KLM except one important serialisering: we paid for two pieces of luggage, but upon checking in today for our return flight, only one pieces comes up in my check in procedure. Torjus and Mari Version: 16.3.1

App Not good to difficult to use!. Petterdosvik Version: 15.0.3

Handy but misses a few tricks Very handy and convenient. Not sure why it never remembers my passport details. Annoying as a frequent traveller. Wish the seat selection would appear before physically checking in, as a bit of a faff after the fact to change but possible.. BBKING-2 Version: 14.5.0

Mr Useless website, all I got today was “technical issues” which resulted in me most likely paying more for the flights than I would have liked to since I could properly navigate and see my options.. IKH-NO Version: 15.3.1

Racist staff KLM staff is trained to be selectively racist which you can experience on your next flight. Namaslayy Version: 15.3.1

Setetildeling Mon kone og jeg reiser på samme billett, men får ikke tildelt plasser sammen. Meget missfornøyde. Skuffet01 Version: 14.6.1

Booking Vi har brukt over 2 timer på å bestille, og prisene ble mye dyrere etter første gang vi var innom, synes systemet er dårlig og når du ringer fungerer ikke tastevalgene.. ølsenbcgffh Version: 13.7.2

Ingvar Den dårligeste appen jeg vet om. Avis leser Version: 15.4.2

Broken UI Several steps in the check-in flow seem broken. Quite stressful. Yaboboy Version: 16.3.1

A Part of the boarding pass is overlayed by the sharing button, in such a way that it cannot be used in the app. Kinda stupid. Now we got a message that something is is wrong with generating the boarding pass but text is not fully shown in the app.. SomethingRandomNotSharing Version: 16.4.1

Update It is awful. I have tickets with KLM and my app says I have to update my phone, but this update doesn’t exist for my phone and even other newer phones don’t have it. It is a SHAME. I am not buying a new phone because KLM app says I can’t use it. Awful experience!!!!. Margaryta Hel Version: 14.4.2

Kaj Inge S Worst airline. Constatly ovebooking and cancelig peoples tickets. Support is hard reach and can never help you. Never flying with them again.. Kaj Inge Version: 16.9.0

Spam Under settings. its impossible to turn off the offers and detaild. you turned off. its on again. bug or spam on purpose?. Fan@Apple Version: 15.3.0

Cannot turn of ad notifications There is an option to turn off ads/offers/commercial notifications in the app, but no matter how many times you turn this annoying thing off, it turns itself back om again and continues to offer you things you have no interest in. You can turn off notifications for the app totally, but that limits the apps core function to help you when you travel, so for forcing ads upon uou, thid app has earned one star rating only.. -Dfm Version: 15.4.1

Awful app The app crashes all the time. Had to make the booking 3 times.. Mece_D Version: 15.5.0

Ingeniør Veldig pålitelig og ekspeditrise😁👏👏. Rreme Version: 14.6.1

OBH Her gikk det tregt gitt!. ObIvanHelsing Version: 16.0.0

Alltid endringer Setevalg har blitt endret på de fleste av våre USA-reiser med KLM. SVÆRT FRUSTRERENDE!. Ingridvhgfiy645289 Version: 15.0.3

Booking rewards tickets Booking rewards tickets seems to be impossible. Have tried many times and get error message every time. Error message makes no sense. One of the error messages read: Something went wrong The API has neither a response or an answer. Safari1957 Version: 15.8.0

Ann Jorunn Payment with PayPal. Annj 1971 Version: 16.6.0

App doesn’t work with iOS 15.8.3 App doesn’t work with iOS 15.8.3. Asks for update, send to AppStore, but doesn’t update.. Queudhhdb Version: 14.4.2

Flight got six hours delayed My complaint got denied due to extreme weather conditions and it says I was offered a rerouting. I was never offered this. I’ve set complaints multiple places in your website or this app. Nobody reponds.. Erlend Hansen Version: 16.5.1

Spam The app works well enough, but keeps giving me commercial notifications which I consider spam. There is an option to disable this, but it keeps turning itself on again. I’ve ended up deleting the app when I’m not travelling with KLM.. Annoyed4783 Version: 15.3.1

Adding other frequent flyer programs With the newest update I can’t add frequent flyer numbers that is not between 10-12 numbers. My Eurobonus number is 9 numbers, so it is impossible to add.. Maks-C Version: 16.3.1

Mye elektronisk rot. Beklager,det har skjedd en feil…… KLM sine løsninger har mye tekniske problemer. På webside og app. Beklager teknisk feil…. Det skal være enkelt å bruke, men det er veldig frustrerende. Jorhaa Version: 13.6.1

Good app but very slow Good app with great functionality but frustratingly slow at loading booking details every single time the app is opened.. Bendysdm87 Version: 14.5.0