Ryanair Kundeservice

Flight from Vienna to Amman This is my first time flying with Ryanair it was really good, fantastic staff, boarding on time, cheap prices. Definitely recommended 🌷🌷. SamarPalestine Versjon: 3.160.0

The worst app period This app is the worst it can be… full of trap buttons, hidden free non paid options. So confusing even to veteran travelers. Couldn’t make the worst app than this one even if i tried my hardest.. Arnassss Versjon: 3.140.0

Mr Very user friendly. Alfoppe Versjon: 3.176.0

Extras There is a horrible fuss about extras. Eva Lian Versjon: 3.129.0

App and check in Very easy loved it. Was so stressed about missing tickets. Its Haleema Versjon: 3.170.0

The Seat Horrible. Paal.S Versjon: 3.152.1

Ukrainian language Hello, support. Please add Ukrainian language.. Frat2bass Versjon: 3.144.0

Love it 35times to and from Krakow with Ryanair. Hiha63 Versjon: 3.125.1

Great service Perfect app, easy to use and helpful in duration of whole travel as well like before and after.. Adam Skrabski-Gimżewski Versjon: 3.156.0

😉 Nice and quick service. Robert Norway Versjon: 3.182.0

Innsjekking Enkel og grei.. Arjo71 Versjon: 3.154.1

Omtale Rask, rimelig og effektiv!. Hofflegen Versjon: 3.156.0

Crashes immediately on launch App flies shorter than a Boeing 737. Audunv Version: 3.121.0

Awful plastic airline Most terrible airlinecompany ever. Will not recommend it to my worst enemy even:). Svante Version: 3.66.0

Fraud They urge you to check in via the app, where youre suddently forced to choose a seat - and pay for it. Meanwhile ib the website you dont have to pick a spesific seat. Elias facbook Version: 3.118.0

Frictional process checking in To much choice’s. Taking too long to check in.. Aaaassaswejdjdjdjd Version: 3.158.0

OMG Ryan Air has the crappiest user experience. Ever.. Bjornfredrik Version: 3.119.1

Gebyr Unødvendige mye ekstra gebyr. Ruthmedpuppa Version: 3.138.1

Never again Absolute nightmare ordering from Ryanair through the app. It’s a scam and I’ll not order a plane ticket from Ryanair again. Firstly, there was no clear information anywhere that checking in online beforehand was essential so I was fined 55€ for airport check-in. The day before I ordered extra luggage through the app and there was no warning or information or anything to try to get me to check-in online even though it’s just a click away. Meaning they only want to trick money from you. Secondly, I had ordered a 10kg cabin bag through the app and it had not been registered through the system even though I payed for it and the lady at the bag drop wanted to fine me too for “having an extra bag” because it didn’t turn up on the system. After showing her my bag itinerary on the app she didn’t fine me but complained I hadn’t told her colleague that I had an extra bag when its not my fault Ryanair doesn’t register things properly. Overall, my experience with the technology of the app not working, rude staff and the expensive fines made my journey one of the most unpleasant and expensive ones I’ve had. Horrible. Eiraro Version: 3.132.0

Komplisert innsjekk Utrolig villedende og komplisert og sjekke inn. Har følelsen av at du prøver å bli lurt til å betale mer enn du skal. Har brukt en time i dag på å sjekke inn. Bare frustrerende. Håper Norwegian eller SAS har ledige seter neste fang.. Zeppo4512 Version: 3.151.0

50 euros for checking because of yor setup. Sh#t At CPH, held up by the covid papers guy. Clock ticks and two hours before boarding is passed so you close your check in. Very nice. I was told to calm down or not fly. Great service. Cant believe how little flexible you are and I will never ever recommend anyone I know to travel with you. Angry and disappointed - and ripped off.. Dansknorsk Version: 3.116.0

Very weak and long Check-inn system Very weak and long Check-inn system. Ernestas1 Version: 3.153.0

Check in on airport After trying and trying and trying to check in online, but just getting errors, being charged €50 at the airport is totally unacceptable.. Bjonte Version: 3.142.1

Booking Altfor omstendelig å gjennomføre bookingen. Skjønner at det kan være greit å få mulighet til div forsikringer, leiebil, hotell etc, men de fleste ordner vel slik utenom å bruke bookingsiden til Ryanair.. Travelling V Version: 3.145.0

Håpløs Bare problemer ve booking. Siste gang for osd. Møkkkkkkkk Version: 3.131.0

Dårlig brukervennlighet Altfor mye fokus på å selge tillegg, når man allerede har takket nei til dette ved bestilling. Steget med valg av bagasje var også veldig lite brukervennlig. Skslognn Version: 3.163.0

Switching app needs improvement or links to be disabled When switching from app to safari, the checking process resets and need to start all over. AJ-Svg Version: 3.134.0

Person details not saved I wrote many times details about passengers, but they are not saved. Takes time to enter them again every time. Can you fix it?. User first time Version: 3.177.0

App does not start. Installed 3 times. No reaction on startscreen except a static Ryanair logo.. Monnichen Version: 3.158.0

Terrible It feels like the only thing this company wants is to threaten their customers to buy more and more that they don’t need. Like seats, bags, priority boarding etc. and in a spiteful and hostile way. The times I need to use this company, I feel really bad about it.. Heidi Mallorca Version: 3.141.0

Uprofesjonelt Vær varsom, masse skjulte kostnader og regler som de ikke varsler om. Fikk beskjed om at det var lurt å ankomme flyplassen 2 timer før, sto ingenting om check-in tider. Prøver å checke inn noen minutter før og får beskjed om at check-in var stengt og måtte betale 55£ per person. Maggi og Krille Version: 3.172.0

Fornøyd kunde Billig, effektivt og nesten alltid avgang til rett tid. StangKM Version: 3.123.0

Ryanair ir the worst airliner ever Very careful with all the “special” rules that only Ryanair has. They are traps conceived to steal money from passengers. Try to checkin at the airport 3 hours before your flight and you will have a fine of 250 euros per person. Take one bag and a laptop aside, you will also be fined or leave one behind! It’s ridiculous! Plus Inside the plane you get absolutely nothing from the Ryanair. No matter how long the flight. Pay pay pay pay and more pay. It’s really amazing how they claim they air low cost 😂 what a joke! Wake up people. I bet not even my honest critic will get published, this is how bad this airliner is. -5 stars. MarcosPereira Version: 3.131.0

Not easy to check in I am asked to choose baggage again when I am checking in even if I just paid for baggage. Very confusing.. Sxxcz Version: 3.141.0

Sjekke inn Vanskelig å sjekke inn uten å måtte velge tilvalg. Hgryjhffyk Version: 3.150.0

Igler! Skal dere ha betalt for omtalen også??. Snakkes om lenge Version: 3.162.0

Strikt The rulles are kind of strikt, the Norwegian people are used to not so hard rules. But if you are early bird. It’s Good prices.. Camilla B.L Version: 3.130.1

Bondefangeri Stadig nye avgifter. Gærgo Version: 3.155.0

Incırrect gate Information Don’t trust gate information of your flight. App showed several gate information regarding the flight FR958 on 05.08.2023. First it showed C73 and then C64 and C60 and C69 and C44. We started to wait in front of C44 with my pregnant wife and two kids. I checked the app again and it showed C61 and boarding started 😮 We began to run to the new gate and in a very short time it showed gate will be closed. We reached the gate as last passengers but it was very difficult for us. I don’t trust this app. Please syncronize this app with the airports information.. Mfbati Version: 3.160.0

Bad service Bad service, bad info, ekstra payment for everything.. Bad service, bad info Version: 3.149.0

Bad choice uption in app Please make an easyier app that focus on to bring the customer fastest from a to b without trying to sell and make your customers frustrated.. Erik Nilssen Version: 3.121.0

Ryanair Difficult to navigate. All these tricks for Ryanair to make more money is not something I fancy. Even difficult to get to the payment…. It interested Version: 3.128.1

Bugs and problems Cant log in after the new update, really disappointing. Jfc01762 Version: 3.157.0

For noe lureri Spør om personinfo som er totalt unødvendig. Så fort jg kommer meg hjem skal jeg slette appen. Få GDPR slettet all info og aldri reise med Ryanair. Bedre å betale 500kr ekstra for Norwegian, sas eller Ba enn all lureri og stresset som følger med Ryanair. Snaasamannen88 Version: 3.128.1

Horrible I dont reccomend it to people because they are strict and food taste terrible, you cant put things down on the board in front of you on the seat, it all will slide down but on other flights it will stay so you dont spill, it dont even have a bag under the table.. Nonono dont even Version: 3.133.1

... The worst airlaine ln the planet.. .,,,..,,' Version: 3.166.1

Only when I have too Greedy company. EvannaOwO Version: 3.141.0

Awful first experience They will find a way to screw you. You’ll end up paying more than than second cheapest option, and be annoyed and irritated during the flight. The gotcha that got me: Checkin closes much much earlier than the standard for airlines, and they’ll force you to pay 55 EUR extra if you don’t make it on time. They guide you to download their app, but each update takes at least 70 MB. With several such updates needed in a row, then on a cell phone connection, the time it takes to download the app just might mean they will have closed checkin by the time the app finishes updating. The cost will be on you. A terrible UX. I won’t be flying Ryanair again.. Magnemg Version: 3.143.0

What a joke Still waiting for my refund after two years. Ihateryanair0410 Version: 3.123.0

Too compex Way too complex website and app. Same information have to be punched in several places and pictures of passport. Etc learn from Norwegian app and ordering system Way smoother and takes short time compared to this. Hansbroch Version: 3.162.0