Uber Eats: Yemek Teslimatı Müşteri Hizmetleri

Good Very good. Aykyldz Version: 6.188.10003

Türkiye🇹🇷 Türkiye’de faaliyet gösterin. 92723501 Version: 1.275.10002

Amazing promotions This app offers amazing promotions, like when I am about the order something there is always amazing offers, which cause to cost much better when you compare it ordering in the actual the restaurants, I have no clue about how uber eats earning profit. I loved this app…. Keksksskıssjdnşxşd Version: 6.156.10002

Turkey Türkiye’de de faaliyet gösterse keşke. Buradaki malum veri çaldıran firmalara mahkum kalıyoruz. Kıyaslama yapılamaz bile. Ama tahminimce burada faaliyet göstermeye başlarsa haksız rekabet sebebiyle kapatılır. Yarışamaz bizim firmalar.. Jan Valjean Version: 6.180.10000

We’re waiting the branch of UberEats in Turkey. We would like you to see in Turkey as soon as possible.. Doagan06 Version: 6.168.10000

Good Job Güzel uygulama bir çok Türk restoranı da var 😋. 0987654321Oc Version: 6.176.10000

Hangi ülkelerde geçerli Hollanda gibi Avrupa ülkelerinde uber eats geçerli midir. Eniskurada Version: 6.101.10001

Amazing Customer support is amazing. Beyefendi121 Version: 6.150.10001

Come to türkey Dört gözle bekliyorum. Kiarash shadravan Version: 6.185.10000

Türkiye Uber eats ‘ı Türkiyeye bekliyoruz. Yaratmak Allah (c.c) mahsustur Version: 1.226.10002

Uber Eats Is amazing . and better than other services . Because it comes on time or even before . Thanks )). Ibo 599 Version: 1.80.2

New York Uber Etas is the worst! I will never order in NYC again. Kiraz0 Version: 6.94.10000

ETA are so inaccurate Probably because of these stacked orders, you probably need to wait another 30mins to get your food on top of what’s shown in the app. I think all of my latest orders have been delivered about 20-30 mins later that what’s shown in the app (10-25 mins became 50mins and I ama till waiting for them to pick up the order) Very downfall of service quality.. Coronaeffect- Version: 6.194.10005

Terrible service Mc Do in 2 km far away and you need to wait for 1 hour, thats what I call terrible service level !!. Levrnt özcan Version: 6.210.10001

We cant order Worts app i ever seen. Landlord guy Version: 6.151.10000

Unreliable and do not care about their customers at all As UberEats gets bigger, they do not care about customer satisfaction at all. I have deleted the app and will no longer be supporting UberEats unless they start to provide good customer service to it’s customers again.. Weilanoif Version: 6.164.10000

Отвратительност Другого настолько же мерзкого сервиса просто не существует. Курьер забирает заказ и, видимо, ест его сам. Отмечает как доставленный. Связи с ним нет никакой. Деньги ушли, еды нет. Убер клал хер, невозможно никак достучаться. Уроды. Navanitika Version: 6.89.10003

Wouldn’t recommend Very bad. Had the worst problems I ever had with a delivery company.. Vienna2295 Version: 6.78.10006

Mess with postal codes It’s a total mess. I have just realized that the drivers don’t receive the postal code but only the street name and building number. Since there a more than one streets that have the same name, the driver went to a wrong place and eventually he had to cancel the order. We are left without food and no time to receive another order on time. Unbelievable!. Ozlemyumusak Version: 6.154.10000

Estafa Pagué una suscripción anual por error e inmediatamente pedí un reembolso Ha pasado menos de un día, pero todo el apoyo acaba de cerrar la apelación ¡¡¡Quiero que me devuelvan mi dinero!!!. Maxim008744863 Version: 6.188.10003

Don’t settle with this poor service What is the meaning of ordering food in if it is not coming on timely manner? Delivery people make 2-3 stops before bringing our order which is absolute nonsense. Not efficient at all and completely ruins the dishes’ overall taste. Complete disaster, people shouldn’t settle with this. I am just feeling clueless on how this idea has even become a real service. I just don’t understand really. Fix it before it gets out of control and offer a real food delivery to end users.. Mkarahan Version: 6.80.10003

Cancelled order after delaying it by 2 hours My order was cancelled after I had waited for it for 2 hours I had to skip the gym because of the delayed order. I received no compensation or credits; and there us no way to contact the support about it on the app. Thank you, Uber. Otto_hrumberger Version: 6.210.10001

There is no customer support They won’t deliver your order but if you want to cancel it you have to pay full price. It has been two hours and I’m still waiting for my order.. ZeeKya Version: 6.146.10000

The worst customer service ever Never able to ask anything or get help by the customer support. Such a disaster, they make u wait for weeks never recommend it.. Kamhi Version: 6.78.10006

Always disappointing, now also wasteful! I switched to Deliveroo in Amsterdam long time ago because of the constant inaccuracy in ubereats but they recently sent my house a post by mail containing a promo code card. The envolope does not only contain the promo code card but also papers explaining the code. The twist is that I am not eligible to use it as an existing customer. They simply waste all the paper and resources to send the post for me to throw away. Great marketing!. Zu-bi_zu-bi Version: 6.89.10003

Leşş Sizin sisteminize tüküreyim. İki saattir siparişe ürün ekleyemiyoruz.. Mutsuz vatandaş Version: 6.102.10002

Took a tip forcefully I didn’t like my order and app took %15 tip automatically even tho I set no tip. I will cancel my payment via bank. They also can’t do anything about this wrong tip.. Sikayet edicem Version: 6.156.10002

False promocion code They send me an e-mail with a promotion code for discount, and i download the app, choose the food and in tje end it says “you are not eligible for this promotion “ lol. Brt00brt Version: 1.223.10002

Never, ever order via uber eats! Uber eats is disappointment. Never use again. Food was totally freeze. The driver leave the food on the pavement. Never, ever order again!. Ozemaria11 Version: 1.279.10006

Don’t use it for grocery They applied coupon for grocery and I scheduled it for next day. After I paid day before, somehow they charged to me one more time and it was more than I paid from the first time. When I connect to support they said, the promotion code was not applied (some how?!) and they did refund the money but not to original payment method (credit card ) They gave me some kind of gift card but I can only use it for Uber eats which is mean, if I need to buy something and if it’s not on the Uber eats, i can’t use that money which is my money. After I explained myself to support, he/she cut the conversation. Even thou I was still writing something. if you need some grocery, use grocery application for it. At least you can get your money back to original payment method.. Aysglla Version: 6.204.10000

Terrible I had to collect my order by myself after 1.5 hours. Because delivery guy didnt move from where he was for 1.5 hours. I paid around £50 and ubereat refunded only £1.91 for cold and terrible pizza. I never use ubereat again and never recommend.. Sadececann Version: 6.194.10005

One delivery two routes cold meal Uber gives more than routes Thier drivers which mean cold meal. Ozgurgns Version: 6.194.10005

Worst ever Don’t try to download this rubbish. Time wasting more than a hour. They couldn’t do that.. Nagisto Version: 6.96.10001

Don't waste your money, be careful!! I could not receive my order, which was delivered at the door, even though I waited for 15 minutes at the door. I looked at the notification from my phone and saw that my order was cancelled. and the description reads: “the courier canceled the order because he couldn't reach you and there will be no refunds”!!! I was at the door and the courier did not come and did not call me!! this is unfair!! Worst of all, I could not communicate with anyone through the application on the subject. 22 pounds of money wasted. Gkzoy Version: 6.120.10000

Çok pahalı Çok pahalı. Yasısnsaa Version: 6.81.10003

Bad customer service Uber eats is getting worst everyday. I have faced with an issue with my order and there are almost no one to tlak about it. I have submitted many times help request but unfortunately it stays still helpless. I have decided not to use this app amymore and I will tell all around me to not to use as well.. Fussa61 Version: 6.129.10002

Forget about return payments If you are in europe expect to 1 hour or more to wait your order ,and my 5 of 2 orders came incomplente and neighter reustarant(mcdonalds) or app(ubereats)respond me thats my expeence and im scammed like 12 euros totally for 3 orders.. Hammerdrill36 Version: 6.99.10004

It was better before I’m was using this app for the past year but it isn’t what it used to be the app doesn’t compensate you anymore for the food being late half the time its cold the customer support doesn’t help you they have this script they read the same thing they said before and it isn’t worth it over all I’ll take my food by hand thank you very much canceling my membership as welll scam of an app. Bartu Göğüs Version: 6.192.10000

Promo-Code The promo code they gave to us didnt work. Mcdonalds gossip Version: 6.141.10002

Fundamantal problem Ok, u order, rastaurant prepares but if no delivery driver around , who is responsible, who do you compain too, not to a driver who picks it up 20 min after food is cooked not to restaurant, then who. This system has to be worked on.. Segmqnci Version: 1.183.10002

Stolen delivery Unable to deliver packages to address of the customer without letting the package stolen. Food is either cold, missing parts or significantly expensive. I used this app on a daily basis but it’s too much now.. Don’tUseUberEats Version: 6.208.10000

Can’t care about their customers One might think it’s a convenient service to link restaurants and customer. But when something goes wrong - and it will go wrong, one day your delivery won’t reach - be ready to lose your money because UberEats doesn’t care a single bit about their customers. Try, eventually you will quit.. Cccp1971 Version: 1.216.10005

Weird Customer support implied I violated terms and conditions without any proof.. Sirftakmaadolsundiye Version: 6.125.10002

Promotion code Not able to my promotion code, had to order without it. Lthecat Version: 6.117.10005

Truly an app that represents $13 billion of VC funding It’s amazing how bad an app developed by a ‘multibillion’ dollar corporation can be. Bugs everywhere - pin doesn’t change address, delivery from restaurant suddenly changes to ‘too far’, takes multiple times to change payment info, and after all that, the app doesn’t allow to use my payment info (it proceeds easily elsewhere). I guess that’s what happens when a company doesn’t know how to actually make profit and is propelled by convincing VCs of their greatness yet to come. Shum_sky Version: 6.183.10003

Uzatıyorlar Çok fazla mail geliyor diye uygulamaya girip değiştireyim dedim. Bir sürü saçma sapan şey istedi. Yok kartın numarası ne yok yeni numara ne bir de kod gönderiyor onunla uğraşıyoruz.. Turksssss Version: 6.184.10000

Difficult to get help You made it very difficult to get help about an order. Your list of help topics does not include the issue I’m facing and It's impossible to talk to a human.. Mustafa Berkay Version: 6.190.10000

Bad service Orders take always longer than estimated time, you rarely connect with real customer service and they stop chatting without listening you. I never get reimbursement from cancelled orders, to sum up, disappointing. Smh4411 Version: 6.156.10002

Isn’t GPS supposed to work? Hi. So one time I ordered food in Paris and right now I’m in Saint-Etienne. I didn’t check the delivery adress nor the adress of the restaurant before I ordered pizza and you already know what happened. Normally the app is supposed to be showing me restaurants near by. It was showing restaurants in Paris for some reason. I payed for a pizza that never arrived. Im really sad because I’m a student and I rarely choose to pay extra money for delivery etc. This was going to be the first time I threat myself with a fancy pizza in months. Now I’m hungry and I’ve already spent more than I should’ve today.. Samelevels Version: 1.209.10005

Customer support 0 customer support. Can’t contact anyone if there is a problem with the order.. Togotogogtog Version: 6.141.10003

Poor service quality I ordered and paid then the restaurant canceled my order They still didn’t refund my money. Worstss Version: 1.236.10006

Identity transparency Delivery people should have their numbers available to the customers, the communication channel is one way, there is no way to contact them, unless they initiate it first.. Melechkalki Version: 6.96.10001

Uber eats bicbala Peyser yigini. Olimpiabaku1 Version: 6.111.10002