Booking.com Seyahat Fırsatları Müşteri Hizmetleri

Nezo47 Harika. Nezo47 Version: 21.9.1

Perfect Never disapointed me. Offf yaw Version: 34.8

Seamless booking with wide range of options Practical, trustworthy, easy to use. Bserce Version: 32.8

Gerekli bilgilere ulaşmak zor Halen odaya nasıl girebiliriz, geç giriş koşulları, kaç m2, gibi bilgiler eksik veya ulaşması zor.. Smart01* Version: 61.4

Amazing place Clean, quiet place, amazing staff We love it. Nhnakg Version: 39.1

I love this app I use the app extensively every time I make travel plans. It shows always great deals, pictures are true to the actual, I know beforehand what to expect. Very practical, easy to use, thank you developers. Cayennee Version: 33.2.2

Uygulama çalışmıyor I phone 7 plus cihazımda uygulamaya giriş yapamıyorum son bir haftadır maalesef.. Badır58 Version: 54.0

Harika👍🏼 Booking kolay ve guzel bir site. Emelji Version: 21.2

Çok güvenli Sürekli kullanıyorum!. Krptoaaa Version: 33.1

Çok iyisiniz Gerçekten bu uygulamayı çok seviyorum, hepimizin bol parası olsun bol bol gezelim milletçe 🙏. EmreOzer Version: 20.8.2

Güzel bir uygulama Uzunca bir süredir kullanıyorum, bir kaç tesis hariç hepsinden memnun kaldım, dünyanın her yerinde ucuz temiz ve samimi mekanlar bulabileceğine inanıyorum. Tek hatası bazı tesislerin yanlış Booking.com’a yanlış bilgi vermesi. O konuda tesislere daha ağır yaptırımlar uygulanırsa mükemmel olur.. çömnbcvcxz Version: 30.6.1

كانت شقة رائعة انصح الجميع ان تكون خيارهم الاول في باتومي The apartment was great and when I come back next time your apartment will be my first choice. ابو محمد ZAKARYA Version: 31.3.1

Good Easy and simple to use . Helpful and useful. Zaur727 Version: 42.3

Thank you for everything!!! ♥️ Thank you for everything!!! ♥️. Ilkin Bakhtiar Version: 43.9

5 stars Very useful and comfortable app. Use long time.. AzeRashad Version: 40.4

Perfect 13 days in a perfect hotel Dear hotel workers As a person who has been working in the hospitality industry in my home country for more than 10 years, I can say that my wife and I were satisfied with the excellent service of your employees. Thank you all for your work.. HabibM11 Version: 35.4.2

Wonderful experience The hotel is very clean and staff is super friendly. Location is perfect. I extended my stay in this hotel for an extra night. I would definitely recommend this hotel to everyone.. Elshan Barattson Version: 36.2

Best application! I am completely satisfied by this application. I have few problems with the credit cards and blocked payments by hotels and your employers always assists me in solving problems. Great opportunaty to book hotels and save money with genius advantage!. Tinkie2013 Version: 15.4

Great app Booking com is my favorite for all types of trips arrangements both personal and business. Very handy user interface, fast responding, easy to navigate, etc.. Raliyev7 Version: 15.8.1

Excellent I would especially like to thank Shamsi. Shamsi is the number 1 receptionist at Qafqaz Hotel.. Mr.Resh Version: 52.3.1

Love One of the most useful and convenient apps I've ever used.. Sheyda k Version: 15.5.1

Azer Excellent place to stay, in the heart of Lyon, clean, despite located in the city centre, thanks to double windows very calmly inside of room, noise from outside doesn’t penetrate at all.. Muzuboss Version: 45.8

Great app! It is like magical thing which helps to find suitable venues to stay in any range of price. It has really user-friendly structure.. Vugoboss Version: 15.4

The best booking app Service 10 of 10 as well as prices.. Traveler from Baku Version: 15.8.1

Not bad Everything was good. But there is one problem. We buy boat tickets from Tamara 25EURO. And she said that we will go 5-6 sightseeing views. When we got a boat we saw that price is 15EURO. SHE CHEATED 10 EURO And we just went only 2 sightseeing.. AfsarN93 Version: 48.4

MM Good location and clean room. I like everything and support.. Mirakbar Mi Version: 51.9.1

Very good Very clean&comfortable, close to the city center and station. We liked it. G.Ahm Version: 46.3

App where you book The best app for booking!. Zabil2024 Version: 49.9.2

Booking Very quick no time consuming and very effective. Anagiyev Version: 16.5

One of my favorite apps. One of my favorite apps. It’s easy, available and trustworthy. 🧿❤️. Achtundactzing Version: 54.2

The best application Number one. Elgun_Safiyarov Version: 64.7

My bookings review Pls, make opportunity to see my bookings offline.. Gvum23 Version: 18.0

The Colors of Budapest During my 2 days I really impressed by hotel's colors inside of rooms and corridors. It is best place for spend days with a family. Staff was very polite and respectful , they were answering to all with patience. In this hotel also have a small bar, which you can take some drinks for your enjoy while sitting in. The rooms are non-smoking, however you can smoke in the yard of hotel. Totally 10 out 10✨. Eldar Mansimov Version: 45.8

Exceptional Location We Enjoyed a lot, next year inshallah we will comeback to same place. Landlord also very helpful.. EN077 Version: 20.3

Gunay Gasimova from Azerbaijan Strongly recommend the hotel! Everything was special and perfect!. GG from Azerbaijan Version: 64.4

Respectful Great location, very clean and big apartment. Thank you very much for everything. Abrah Linc Version: 52.8.4

Value for money I love this place. I am capricious person but here I would stay here again. Linens are clean, hot water in all rooms.. Farhad732 Version: 51.6

Very good Easy to book and manage your bookings. Perfect. Taghi Taghizada Version: 15.7

User friendly Easy to navigate and understand. Mnafsah Version: 22.5

Q Inn Hotel has very good location, good breakfast but the most important point is staff which is just brilliant. They helped me a lot with all my issues and I did not feel myself alone. ❤️ Thank you for everything you have done for me.. Sevinj H. Version: 39.9

Great cozy place Definitely recommend for stay, everything smooth and clean, staff 24/7 responsive, amazing breakfast. EltonGoc Version: 34.8

Amazing! Perfect place and kind worker to solve your all problems in town!. Aslanzada Version: 49.2.1

Working well App works well, it offers Booking services n mobile, I use it very often and no complains so far. Fjhd dcc Version: 36.6.1

Gunay Clean room,hospitality personal,Thank u for everything.. Gunay Asger Version: 38.1

The best hotel ever I recently stayed at Lord Morgan Cihangir and had a wonderful experience. The location is perfect — quiet, central, and within walking distance to many great cafés, restaurants, and attractions. My room was clean, comfortable, and stylishly designed, making it easy to relax after a long day. The staff were especially friendly and helpful throughout my stay. They were always available when I needed something and made me feel welcome from the moment I arrived. Overall, it was a very pleasant stay, and I would definitely choose this hotel again on my next trip to Istanbul. Highly recommended!. NKJ044 Version: 62.0.2

Improving The app is becoming better every single day.. Srmammadov Version: 18.4

My Number1 travel mate Number 1 choice for travel reservations. Genius membership opens new promotions and discounts.. Gurbfa Version: 16.4

Cheaper than in hotel Book online to get better deals. Javid Murtuzov Version: 15.4

"Dear Holiday Inn York Team, I wanted to express my gratitude for the excellent service and warm hospitality during my recent stay. From the comfortable room to the delicious breakfast, everything exceeded my expectations. A special shout-out to Mr. Surender, whose friendly demeanor made my experience even more memorable. I look forward to returning soon!. Asad_Isgandarov Version: 48.1

Good Thanks for all. Everything was okay. Ismayil Ism Version: 66.8

Vacation in Hostal Bedmates Very friendly personnel! Enjoyed our stay to the fullest! Special thanx to Sergio & Edward!! Everything exceeded our expectations! Will come back to Barcelona only making reservation at Hostal Bedmates! :). Nara 021 Version: 41.7

Superb Have been using the app for ages. Genius 3 member. I plan all my vacation and business stays via this app. Mmb1987 Version: 45.0.1

Kleopatra Smile Hotel Everything was good, i recommendet to everyone to come this Hotel 100% )). Aliyev F Version: 29.2

3.genius ama rezervasyon yapamıyor 3.genius olduğumdan beri rezervasyon yapmama izin vermiyor sürekli hata veriyor. Sevil Keles Version: 41.2.1

Price equalizing You say you are price equalizing but you dont do it. Also, your customer representatives dont return messages. I am cancelling all the reservations i made through you. Shame on you!. Moa5656 Version: 46.6.1

Saçma sapan çalışan bir uygulama destek hattı bile yok Rezervasyon yaptım otel almadı parasını ödediğim halde ve sonra bana booking sistemi yanlış yaptı dedi boş odamız yok deyip beni almadılar oysaki sistemde boş oda var idi. Tohmaertugrul Version: 58.0

Çok vasat Buraya otelden çok pansiyon demek çok daha dogru olur. İsmailpolonya Version: 55.7

Fake review The app itself reviewed the hotel I stayed in. How did you get the right to review it on my behalf?. OzAbdullah Version: 58.3

Biz mağdur olduk siz olmayın Öncelikle yazacagım herseyde samimi olduğumu ve yazdıklarımı dikkate almanızı önemle rica ediyorum cunku biz mağdur olduk sizde mağdur olmayın. Bizde booking den arastırarak bulduk bu oteli puanına ve yapılan yorumlara güvendik keşke güvenmez olsaydık. Daha sonrasında google üzerinde kötü yorumlarıda görünce otele yazdım ve bize rakip firmaların o kötü yorumları yaptığını söylerek merak etmeyin hiçbir sıkıntı yaşamayacaksınız dediler. 1- havalimanından ücretsiz olarak aldıkları taksi ile otele gelirken yol kenarında indik ve 10 dk kadar elimizde valiz ile yürüdük sırf otele cıkış olan yol ücretli o ücreti vermemek için bizi indirdiler. 2- Otele de kart ile ödemenin olduğunu söylediler ama kart ile ödeme yok nakit ödeme istiyorlar. 3- Odaya bakmak istedik ve bir kağıt imzalatıyorlar bu kağıtta odaya herhangi zarar olursa karşılayacagınızı ve özellikle sunu belirtmek istiyorum para iadesinin olmadığı yazıyor ki vazgecmek istediğinizde ki kesinlikle eminim o otelde kalmak istemeyeceksiniz ve vazgececeksiniz. 3- Otel çok ama çok kötü bir şekilde kanalizasyon rutubet ve nem kokususu var. Oda da sabaha kadar uyuyamazsınız bile. 4- Odalar son derece pis hijyen denilen hiçbirşey yok. 5- Odadaki herşey çok eski çocuk için yedek yatak istedik getirdikleri şeyin gördük. Şey diyorum çünkü yatak denilemez o getirdiklerine( bahsettiklerimin hepsinin fotoğrafları var atıcam) 6- Oda da Telefon yok Tv çalışmıyor banyoda küçük sampuan felan hiçbirsey yok havlular yırttık pırtık. Perde bile doğru düzgün yok. Yama yapmışlar bir pencere baska renk perde bir pencere baska bir renk perde ve tül. Elbisenizi asayacağınız düzgün ve sağlam dolap bile yok 7- Kahvaltı 8- 11 arası denildi biz sabah 9.30 kahvaltıya indik ortada kahvaltı denen birsey yoktu zaten gittiğimizde diğer müşterilerde tartısma halindeydi kahvaltı yüzünden. Çürük domates salata felan kahvaltı diye koymuşlar oraya booking de olan kahvaltı fotoğrafına kesinlikle inanmayın ve bu olay bizim için bardağı taşıran son damla oldu. SON OLARAK BİZ NE YAPTIK. İade bile etmeseler biz tatilimi o hotel de hüsran edemeyiz dedik ve parasını yaktık başka otel bulup taşındık. Hakkımızıda booking üzerinden arayarak inşallah para iademizi isteyip böyle otellerin bookingi lekelemesini engellemek istiyoruz. Bu kadar şeyi oturupda bosuna yazmadın lütfen bu otelden uzak durun!!!. Türkiyeden geldik Version: 55.7

No customer service for Turkish users Do not use booking.com if you are Turkish. They don’t reply when you have a problem with your booking, which means that if you get scammed or discover that the hotel you have booked is nothing like its pictures, no one will help you. You will lose your money and be miserable.. ÇakıLuci Version: 33.7

İnsan mağdur etme firması Rezervasyonumu kendileri iptal edip,telefonda 1 saat kadar bekletip, vaat ettikleri hiçbir şeyi yerine getirmeyen, paramı günler sonra vereceklerini söyleyip, benim yeni rezervasyon yapmamı engelleyen berbat firma.. Mdkecltclrlvt Version: 40.3.2

Promotion codes Promotion codes comes at irrelevant times that we don’t have a travel plans.. Yasmart06 Version: 55.8

Benden habersiz başkası kredi kartımdan sitenizde alışveriş yaptı. Benden habersiz başkası kredi kartımdan sitenizde alışveriş yaptı. Bunu size bildirdim. Bu karttan ne alışveriş yapıldı ise iptal edin diye mesaj gönderdim. Bana rezervasyon numarası soruyorsunuz. Kimse yardımcı olmuyor. Bizi arayın deyip yurtdışı numarası yazıyorsunuz. Tamamen rezalet. Şikayetvar.com da bu konuda bir sürü şikayet var. Hala bizi arayın diyorsunuz. Ayrıca maillerde rezervasyon kodu soruyorsunuz. Rezervasyonu ben yapmadım ki. Nereden bileyim rezervasyon kodunu? Birileri benim kredi kartı bilgilerimi kullanarak sitenizden alışveriş yapmış. Tarih saat ve kredi kartı bilgilerimi verdim. Bu rezervasyonu tespit edip iptal edin. Belki de çoktan tatillerini benim kartımı kullanarak yaptılar. Kim bilir?. Orhan taştekin Version: 57.3

No customer support Do not use for booking your trips. No customer support but only a forwarding to property’s customer service. What says in the app not real. I’m left outside of the property with my daughter and can’t reach booking.com.. Nikemr Version: 60.3

Seyahat rehberi I phone 8plus seyahat rehberi gorunmuyor!. Duruaksu Version: 18.4

Açılmıyor Düne kadar İPhone 7 Plus telefonumda çalışan uygulama Bugün açılmıyor.Rezervasyonumu açıp yönetmem lazım ama çalışmıyor.Sürüm 15.1 üzeri uyumlu yazmışsınız.15.8 benim yine de olmuyor. Bymus Version: 53.9.2

Türkiye Türkiyeden bu uygulamayı kullanmak berbat. Yengeç hanım Version: 57.4.1

Cancellation Without Reason They canceled the hotel for which we had booked and paid, with very little time left, saying that they had made the wrong pricing. I had to pay 6 times more because of Booking.com. Because when they canceled what they called a mistake, there was no room left in the hotels and the prices had increased a lot. They didn't even offer coupons or discounts. They caused economic and moral damage to me and my family. They even made the refund low and they don’t care about anything. I will never book through Booking again.. İsmail Kr. Version: 41.1

Too bad Not clear not useful not friendly. Ghjkliuytf Version: 29.5

Müşteri iletişim zorluğu Bir otel için booking.com üzerinden ödeme yapmamıza rağmen otel bizden tekrar ücret istedi. Booking.com bize ödeme yapması gerekiyor bu yüzden çünkü iki sefer ödeme yaptık. Bu hata ile ilgili müşteri hizmetlerine defalarca mesaj göndermemize rağmen bize dönüş yapılmadı.. 1071karakartal Version: 57.8

Hayatımda daha kötüsü yok Booking.com un denetimsizliği yüzünden ailece paramızla rezil olduk. Bu otele güzel diyenleri affetmeyeceğim. Başka otel bulamadık. Söylenenden fazla şehir vergisi verdik. Pislik sebebiyle hasta olmazsak iyidir. Tüm odada idrar korkusu vardı. Tuvalete girmek korkunçtu anlatamam. O ağır koku yüzünden sürekli öğürdük. Evin içi, yataklar, masanın üstü, mutfak tezgahı karınca dolu. Odaya asla ışık girmiyor. Sürekli yatakta bir şey mi var huzursuzluğu yaşadık. Avlu denilen yer apartmanın bisiklet deposu. Çok ağladım ve aileme mahcup oldum. 1 yıldır heves ettiğimiz Romada ailecek mutsuzduk.Ben paramı geri istiyorum.. Yagmurtete Version: 57.6

DOLANDIRILDIM Arkadaşlar İtalya’da Erasmus yapıyorum gezmek için farklı şehirleri güvenli sandım ama değilmiş rezervasyon yaptırdık önce sonra iptal edildi sonra tekrar ödeme yaptık ödeme gözükmedi dekondumuz falan rezarvasyon kodumuz hepsi mail olarak attı sonra biz yine de yetkili biriyle iletişime geçtik wp üzerinden bir sorun olmasın diye sorun olmaz dedi gittik otele oteldeki yetkili biz o parayı almadık iptal edilmiş gözüküyor dedi biz tekrar yetkiliyi aradık booking İ aradık mail attık müşteri hizmetlerini aradık her dilde bize dekontu mail olarak atındediler attık bir haftaya kadar ilgileneceğim dönüş yapacağız dediler hiçbir dönüş olmadı berbat asla güvenmeyin hotels uygulamasını kullandım başka ülkelere seyehatte hiçbir sorun yaşamadım daha ucuz ve çok daha iyi yerlerde kaldım BUNU KULLANMAYIN!. Paramı geri ÖDEYİN! Version: 58.3

Berbat Berbat. Kovuçoğlu Version: 34.1

İletişim kurmak imkansız… Karşında görüşebileceğin hiçbir kimse yok.. işler yolunda giderken problem yok fakat problem olduğundada görüşebileceğin kimse yok ... Kumarbaz12344321 Version: 57.3

App having issues When you make a reservation at a hotel, if you pay at the hotel, booking also takes too much money from your credit card and does not refund it when you report the error. Never use it.. Veyselberia Version: 40.9

Customer service Hello! I wanted to contact you about a very serious issue that we had happened to us today with our hotel, but I neither can message the customer service nor call them. So I'm reaching out this way. Before booking I thoroughly checked the reviews and the rating and the photos of the Reynna hotel and I was excited about it, however when we arrived it was a very shocking experience because the place looks nothing like the pictures, the room that they offered did not even have a door, it had some random stairs placed inside the room and the bed was broken, there was nothing else in the room and the whole place was stinking and very dirty. That's why we left the place immediately and the receptionist only said that we can get a refund through the website or the app and did not even try to help. It was a very frustrating experience especially when we came to explore the city and have a vacation. We were left with nowhere to go. I request that we get a refund and you check the place and remove it from your platform because it leaves a very bad impression on Booking.com though I had lovely experiences before. I hope you reach out to me as soon as possible with a solution.. Moldirrrrrr Version: 40.7.2

Çalınan evleri kiralıyorlar Uygulamayı indirmeyin, onlar işgal altındaki Filistin topraklarında (İsrail dedikleri yerde) Filistinlilerden çalınan evleri çalıştırıp kiralıyorlar.. Ömer Mansur Version: 46.9.2

Araba kiralama Depozitomu geri olamadım ve dönüş yapan yada bir muhatap bulamadım.. Sqxnfrt Version: 61.9

Türkiye’ye gel artık! Türkiye’ye gel artık!. P_a_khan Version: 31.6

İade İptal edilen rezervasyonların ödemesi düşmüyor. 12.34.5.a Version: 57.7

Güvenli değil Email hesabı doğrulaması olmadan rezervasyon yapılmamalıdır. Eac01 Version: 32.8

Never helps if something goes wrong I checked in a hotel which is awful. The hotel is Not as seen at the photos. I tried to reach booking.com . Nobody answers. There is a phone number as I am a genious customer , but the number says it is wrong number. I will never use this app again.Sadly Untrustable .. Xzonerd Version: 48.6.1

Güvenmeyin Çok yetersiz hizmet. Sunulan garanti hizmeti tamamen hikaye. Belirtilen vaatlerin arkasında durulmuyor. Genius 3 olmama rağmen çağrı merkezine ulaşmak çok zor. Hizmette garanti diye bir şey yok aldanmayın. Personelde bilgi ve yetki eksik. Arda87 Version: 58.8

Scam Linked to Cancelled Booking I’ve used the platform for years but I believe there are serious security issues. I had already canceled a hotel reservation with free cancellation, yet I was contacted on WhatsApp by someone pretending to be from the hotel, clearly trying to scam me by asking for my credit card information. This is a clear security breach. How are these scammers getting access to my phone number and linking it to a specific reservation?. Isimsizlik Version: 57.7

Yapılmayan iade Hırsızlık yapılan otelde rezervasyon iadesi için 1 aydır uğraşıyorum. Booking com un 1 ay sonraki cevabı otelle görüşün. Bravo!!!!. Üğpoıuüğp Version: 58.1.1

TCZ woznan To było bardzo brudne i zakurzone, nie wybiorę tego hotelu ponownie. Mam0666 Version: 57.5

Disgrace! No refund on car rental I got ripped off by booking.com 150 euros after the car rental company refused to take my legit drivers licence, booking had its commission, car company booked my car to somebody else, costumer service filed my case solved, If you dont want any trouble never rent cars from booking. Sevan czm Version: 58.1.1

I was scammed for 1300€ I was scammed for 1300€ and booking ignoring my e-mails. I’m waiting for my money more than six months.. MarkFisher812 Version: 49.1

Huge disappointment! Best price guarantee is a complete scam I WILL NEVER USE BOOKING AGAIN! I’m a very old client of booking. I booked my Italy trip’s hotel reservations. Right after I paid for the hotel, I found out the price for the hotel was 25% cheaper on the hotel website. I explained them the situation and reached out their customer service several times. After they replied to 2 e-mails there was neither a resolution, nor a refund. And they stopped replying despite my several other attempts. I WILL NOT USE BOOKING EVER AGAIN. Please make sure you check the hotel rates or use another platform for your travels.. Çok hızlı ve sonuç odaklı Version: 48.5

Güvenlik konusunda çok kötü Aylardır hesabımı kapattığım halde yabancı yerlerden çılgınlar gibi rezervasyon mailleri geliyor. Nasıl çözebileceğimi bilmiyorum açıkçası.. Qhdbelsmslaşqşwö Version: 40.9

Aeron Booking.com has experienced a security breach. Hackers are sending messages via the Booking.com app's chat function, using a Booking.com Hotel account, and illicitly profiting from this activity. There has been no response from Booking.com regarding this issue. Maintaining silence in this situation is fraudulent in my opinion.. AeronLeva Version: 41.1

Royal Tulip hotel reservation I book this hotel yesterday i paid and i come to hotel they said you don't have reservations i am in the street still now i found other hotel. Ismayilzadaai Version: 53.5

Hotel problems The only positive is the location of the hotel. The hotel itself is very dirty, cleaning is poor, the lock on the balcony door was broken and while we were calling and asking to fix it, maintenance was not available for all these days. Even though I booked a lux room, the service and all the facilities were poor. At the end the breakfast was disgusting: Flies were everywhere, they covered all the fruits and veggies and the staff did nothing to clean it up. Service on the beach was extremely disrespectful, aggressive and unmannered. Will never be back.. L_e_y_l_im Version: 34.1

Do not be believe the recommendations Booking shows a 4-star “hotel”, we check the reviews and photos and go there. Guess what? The hotel cannot be granted even 1 star and it is not even a hotel. Some people with big houses decided to create a hotel.. Lemfromearth Version: 56.9.1

Reviews I was in one hotel, Dost in Marmaris, disgusting service, I wrote a review but Booking deleted my review and does not give any answer for these actions. I think they have an agreement with the hotels and the hotels themselves control the reviews. Booking is no longer trustworthy. Loliko67 Version: 50.4

Bad My account got disabled while I was staying at location booked by this app, so I found myself in a really inconvenient position and no matter how many times I email the customer service there’s no reply and they’re showing irresponsible attitude. I’ve been using this account for more than a year so I saved up genius points that I can use during my stays to get discounts and also I saved the locations that I wanna revisit in this account. I need my account to be fixed as I’m actively traveling but customer service is just feigning ignorance. Not even a reply about why my account was disabled. I NEED IT TO GET FIXED AND NOBODY’S DOING ANYTHING, TERRIBLE CUSTOMER SUPPORT. Gulshan Sego Version: 63.4

Customer support services This is truly disappointing for such a large and well-known company to have customer support services at this level. For the past month, there has been no response to any of the inquiries submitted, and it is not possible to receive support even for resolving the simplest issue. This represents a serious shortcoming both in terms of customer satisfaction and the company’s reputation.. F.abdurahmanov Version: 65.0.1

Ruined Today we paid more than 4,000 dollars and made a hotel reservation and canceled it by mistake! We tried everything to fix it because we have a flight tomorrow and we have to fly tomorrow but no one helped us in any way. Neither customer service answered our call nor email addresses, so let's write there!!! It's a shame to be so irresponsible!. Alievs101 Version: 43.0

Worse hostel experience every The low price is the only positive thing about this hostel. Unfortunately, it is completely negated by the host's behavior. He was consistently rude, unprofessional, and demonstrated a complete lack of respect for his guests. His conduct created an uncomfortable and hostile environment throughout my stay. I strongly advise anyone considering this place to look elsewhere. Saving money is not worth being subjected to such unacceptable treatment. The cost to your peace of mind is too high.. Parviz 768 Version: 59.2

Disappointed Hotel, stuff, cleanliness left much to be desired. I don’t know how this hotel got 5 stars and this rate, it’s barely 3 stars. Stuff is not responding to requests, couldn’t find them in hotel, firstly said no card payment acceptable but then brought the terminal. The area is super noisy, dirty and just a mess. Elevators not working properly. Couldn’t properly sleep at nights. Tea pot wasn’t working. Breakfast wasnt good either. I travel a lot but never faced anything like this. I would never ever recommend this place to anyone in my life.. GGZ25 Version: 58.2.1