Open Internet Company Customer Service

Network neutrality, often referred to as net neutrality, is the principle that Internet service providers (ISPs) must treat all Internet communications equally, offering users and online content providers consistent rates irrespective of content, website, platform, application, type of equipment, source address, destination address, or method of communication (i.e., without price discrimination). Net neutrality was advocated for in the 1990s by the presidential administration of Bill Clinton in the United States. Clinton's signing of the Telecommunications Act of 1996, an amendment to the Communications Act of 1934, set a worldwide example for net neutrality laws and the regulation of ISPs. Supporters of net neutrality argue that it prevents ISPs from filtering Internet content without a court order, fosters freedom of speech and democratic participation, promotes competition and innovation, prevents dubious services, and maintains the end-to-end principle, and that users would be intolerant of slow-loading websites. Opponents argue that it reduces investment, deters competition, increases taxes, imposes unnecessary regulations, prevents the Internet from being accessible to lower income individuals, and prevents Internet traffic from being allocated to the most needed users, that large ISPs already have a performance advantage over smaller providers, and that there is already significant competition among ISPs with few competitive issues.