Atención al Cliente de 5K To 10K

Spend just 25 to 70 minutes, three times a week, for nine weeks, and you’ll be 10K-ready!

Continued use of GPS running in the background can dramatically decrease battery life.

The 5K to 10K coach you select talks to you during your workouts. To save your battery, 5K to 10K sends audio notifications when your screen is locked or another app is in use.

To be sure you hear the coach during your workout, please do the following:
• Turn on Notifications permissions
• Turn on the hardware ring/silent switch (no red showing)
• Turn your ringer volume up
• Turn off Do Not Disturb (swipe up for Control Panel and the moon button should not be white)
• Within the app, in Settings > Workout Options, be sure the Trainer Volume is up

Without granting notification permissions, during a workout you can click the lock icon at the top left to keep the app active and still hear the coach.

Get more information about the 5K to 10K app here: http://www.active.com/mobile/5k-to-10k-app

For support please contact us at: [email protected] We would love to hear from you.

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APP FEATURES
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• Choose from 3 different virtual coaches—Constance, Billie and Sergeant Block — who give you motivation and support in every workout
• Hear real-human audio cues to guide you through each workout
• Listen to your favorite playlists with in-app music player
• Calculate your distance & pace and map your routes with FREE GPS support (requires iPhone 4 or later and iOS 7.0 or greater)
• Gradually challenge yourself with progressively faster paces
• Log your workouts and share your progress on Facebook