3340 Weather Customer Service

3340 Weather Positive Reviews

Live StreamI enjoy the app but I SHOULD NOT have to go to Facebook to watch a tornado warning that’s effecting my area. I went to the weather app to watch James Spann and see the weather alert and there is NO live stream of the the weather. I can’t get anything in tv and have to stream it through Facebook. THIS NEEDS TO BE FIXED AND NOW!!! I’m only giving it 3 stars because it’s still a good app but you need to work on the live stream! I am upset as I am not able to find any info on potential tornadoes in my area except on freaking Facebook!.TitokoalabearVersion: 5.3.503

Recents updatesI’m a production manager and have used this app for years. The app for us is not as useful because you took the past away. We look at all weather patterns to help make job site calls on concrete pours and there important decisions. Please add the feature back. For now we are looking to other apps for this information. We keep a look out for further updates. Thank you !.Intelligent Life ProVersion: 5.8.411

Only weather app I trust.I have to think the low star rating is from jealous competitors. I have four weather apps on my phone. This one is consistently the most accurate. I’ve been all over the county in the last year. This app follows right along. And it gives me notifications for areas important to me, not just where I am..Discerning_MeVersion: 5.7.301

Very good appThe app is crashing every time I try to select “Gatlinburg,TN” from the drop down list. Also, I love and trust James Spann, and that is why I got this app. It doesn’t disappoint. The only reason I’m not giving it 5 stars is because it takes way too long to open. I like looking at James, but not for THAT long! Haha Please make it open faster!!.AlaMaiLadyVersion: 5.3.503

Just uploadedSo far so good..... I like how you can add different areas and title them. That way I can keep up with alerts for my college kid and parents. I also like how it includes traffic along with the weather. I was skeptical because of the bad reviews but it's James Span so how can you really go wrong? Taking the chance and trying it out.ThisismyfourthtryVersion: 4.4.600

BuggyI want to like this app, and I do like the radar much better than other apps in terms of accuracy. But if I look at the radar and navigate to another app and back, the radar flashes off and on and I can’t see what I want to see, necessitating me to kill the app and reopen. Such a pain! Please fix this!.A. Thomas9Version: 5.8.411

Current temp is often badly offWhere does this app pull current temp? It is frequently 10 or more degrees off from actual temp. Were it not for this defectI would hav egiven 5 stars. Everything else works fine. By the way...this bug also affects Samsung Galaxy S7 as well as iPad..GeezerinBHMVersion: 4.7.800

Safari IssueSafari should not be trying to open a Kindle book with this app. There should be no web hook at all for really anything but from the ABC site. Please remove all web hook references and update..Vmwhite68Version: 5.5.703

Accurate weatherGreat app, has settings to limit notification, accurate weather reporting and my go to during tornado season to get warning/watches!.Chellesaysso1990Version: 5.7.301

Works great!!!Added multiple locations and current location. Can switch between radar daily and hourly all in one place.Some Guy in ALVersion: 4.4.600

ConcerningI just updated and now the splash screen is just as annoying but isnt properly scaled to my screen size. This does not bode well for the rest of the app. Guys, if I have to see a stern Spann pointing at me everytime i switch back to this app, at least get the image right..ThehellezellVersion: 5.2.302

Used to work greatHas something changed recently?Sometimes it will load and sometimes it won’t get past James asking if I have a plan, the cover page. I do auto updates so just wondering..RaindroppbVersion: 4.10.2401

James Spann voiceSince elementary school, James Spann’s voice has been the one I’ve heard when the weather got ugly. I think I’d pay more attention if the notifications were in his voice..HeatherNJAVersion: 5.0.401

Keeps crashingI’m in the middle of a severe weather outbreak with tornadoes and it keeps crashing! How am I supposed to check the radar to keep track of the warning polygons?.Myndisue66Version: 5.3.503

Latest updateThe writing is way too small in this latest update. There is nothing wrong with my vision, and I can barely read the daily screen..Phish77Version: 4.8.903

Warning ColorsThey tornado watch color is red and warning color is red. It is hard to see where tornado is. You may have a way to change colors in app but if you don’t, it would be nice. Thank you.JBag84Version: 4.7.800

IssuesThis app has been great until recently. It keeps tell me the app isn’t currently available for my area when I’ve always had it. Please fix!.Miss_Priss04Version: 5.0.401

Most recent update has bugsThe most recent update needs some fixing. Nothing loads or refreshes and radar doesn’t work..JrjoyjoyVersion: 4.6.1400

Great simple weather app!Really enjoy your app. Although whenever there is a weather forecast heading on top of your main map, I can't expand the map, as the heading hides the expand feature on top left corner. I cannot view full screen of map. Can you possibly add a seperate button for Maps, or put the map expand feature on the bottom of front page map, so weather announcements can't cover it? Thanks..Jleez_5Version: 5.10.504

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3340 Weather Negative Reviews

SPAM & NO LIVE VIDEOThis “WEATHER” app spams you with notifications that aren’t even weather related—EVEN when you turn off “Station Notifications” from your local TV station. Most of the other notifications that ARE actually weather related don’t have anything to do with warning you in the event of severe weather. I don’t need the app to tell me it’s going to be a bright, sunny day or that storms happened yesterday... Eleven or more irrelevant notifications a day from this one app make me want to turn off ALL the notifications, which would of course make it where I wouldn’t get the important, lifesaving ones when needed. What would really make this app better, in addition to fixing the above, would be to make the load time faster (the splash screen stays on for too long) and to put the LIVE weather videos with James Spann on the app. Otherwise, what’s the point of having an app? I can get NOAA alerts from other apps. There were no video updates for 5+ hours on the recent deadly storm situation the other day as the situation started to get bad and after live videos ELSEWHERE already had been giving detailed info on the potential tornadoes that were popping up all over the map. If I hadn’t gotten my weather info FROM SOMEWHERE ELSE, I could have been in real trouble that day. Please add LIVE videos to the app as severe weather is being covered. Thank you!.LanguageandexpressionVersion: 5.2.302

Stations should hold these creators to accountThis is a highly necessary and useful app that has been hijacked by it’s creators/maintainers, absolutely debilitating this fantastic weather team. 1. This app freezes devices. One must shut down and restart their device to even get it to open temporarily. 2. The current is not current. Just one example: often outside your window will be utterly overcast (not foggy)with zero clouds on the map. Not all clouds show and it is difficult to discern clouds from fog. 3. Fire? Don’t see it as an option. Why? Large wildfires should be visible on radar, no? 4. There is too much parsing of info on radar. 5. There are not enough options for necessary information. I have seen and experienced the same on other stations’ apps who use the same radars. In this particular case, James Spann has saved countless lives in his weather reporting. In this station’s area it can be critical to survival to pay close attention and have the latest information; the purpose of this app. It is a shame to see this weather team, this critical info, and the viewers who rely upon it so seriously hampered by the actions of the creators of this app..Frustrated user #9,999Version: 4.10.2100

Doesn’t always openThe app does not always open. I have to turn my phone off and let it reboot. Afterwards, the app will open 3, maybe 4 times, then it will open to photo of James Spann and freeze. I’ve had my phone checked and was told the problem is with the app. I have the version with the option of the live weather broadcast. My husband has older app that does not have this option, and his app always works fine. The App Store will not allow me to get older app. I have notified the news station of this problem several weeks ago, but the problem still persists..CupidmomVersion: 4.10.2000

Rules guyThe app is fairly accurate but here are the issues. 1) it takes a LONG time to even load. I love the three of them but I really don’t want to see them that long 2). I don’t really care about the radar as the main thing. I want temp, wind, forecast and rain probability. They’re there but heck they are isolated in the lower left corner in a font that is almost impossible to see. That should be the main focus. If I were you I’d find a different weather app..Rule13-1Version: 5.7.112

Future Past & Now radar****Update. No worries. I’m deleting the app. Weather Bug takes seconds to open and is more accurate to my area since the last update of 3340. I need accuracy and I’m not getting it from 3340. **** It’s stuck on Future since the update. I would love to see the now radar so I can be weather aware. But the option to change the button is no longer available. I had to download Weather Bug to see this option. Please fix this..FrxyducjcjcugVersion: 5.8.411

UnreliableThis was a good app in the beginning. Very accurate. But not anymore. I cannot believe James Spann promotes this app. It is unreliable. You look at the planned weather just a day or two out and then look again the next day and the temperature jumps or it says sunny weather a day or two before only to change to rainy last minute. I am deleting this app. It is not worth the frustration anymore. Abc33/40 you should be ashamed to have your station’s call letters on this app..JustanotherappraterVersion: 5.11.502

Frustrating!!This has potential to be a great app. It is hampered by several things. 1) If you multitask, like most phone users and swipe out of the app, it will show the splash screen and you must wait for it to attempt to reload the data again. 2) If for some reason it can’t load the weather data, the app just sits on the map with no weather overlay. There is no option to refresh. You must close the app and hope it reloads on the next try. 3) The weather data loading process on this app is apt to fail regularly on this app even with a good internet connection. 1 Star because that’s the lowest I can give, +1 for James Spann and his team, who despite this app, are a valuable resource for the state of Alabama. Especially during severe weather season..CoriolisSTORMVersion: 5.0.401

Out of area notificationsThis app continues to give me updates for an area that I’m no where around. I drove down I65 passing by the Calera exit and now I keep getting “Heavy Rain Detected in your Location”, NO- I’m 42 miles from there. Plus, I don’t get any notifications for where I’m actually at. App needs some way to clear the cache of past locations at least. Also, got to love clicking the “App Support” link- it only opens the ABC33/40 apps News Feed! 👍🏼👍🏼.Jeffro855Version: 5.3.503

Please change the updateThis update seems to be a step backwards. The radar has became less clear, and the map was better in previous versions. The warning colors are also worse. It is very hard to tell the difference between a serve thunderstorm warning and a tornado warning. This app was better in the previous version. Please update it for the better..Augrad1997Version: 4.8.600

So not up to dateIve had this app for a while, and it it has gone way downhill. Lately, I get an alert that there is rain in my location. But the app shows nothing. I check the app every morning to see what the weather is to do. No rain! Yay so I open my windows to keep the heat down. Boom.! Rain!! Bad app! I even looked yesterday and app says no rain but it was pouring down!! HeVy rain! Here it goes again! But app shows no rain..Addicted2tapzooVersion: 5.10.504

Never AccurateFor James Spann to be the best meteorologist in the whole world, this app surely ain’t what it do. It’s NEVER right. It’ll say it’s gonna rain all day & it’ll be sunny. Every time. There’s no in between. It’s always wrong. I know James Spann doesn’t run the app, but you’d think they would follow suit to his predictions of the weather! It hasn’t been right for years. I prefer the weather channel or just seeing for yourself what the weather is gonna do..Miss Laci LouVersion: 5.3.503

I expect more from a James Spann employerI truly expect more from a employer of James Spann . This USED to be my go to weather app and I hate I have to look elsewhere for radar service . For the past year the radar has been glitchy or won’t even load, showing a blank screen when rain or storms are on top of us. Please invest in the technology necessary to keep up with your awesome live coverage. I HATE having to go to another app to get needed updates on the weather. And I promise I’m not a competitor giving a bad review, hence stating how bad we need you guys back on top of your game. I’m only giving this review because n hopes that someone that matters will see this and know that not all is well..Just got suckeredVersion: 5.10.401

Used to be the bestI have praised this app for years as the best but it’s in decline. Can’t get radar to load with full 5g service. I guess all those ads have priority to load in the background to sell my info before my radar will load. Becoming more inaccurate with time. Time to move on..Janet5736Version: 5.8.411

Radar crashes all the timeUse to be a good app for radar and weather alerts. Now the radar crashes all the time won’t refresh an alerts go off for random things an nothing going on. The past few updates haven’t fixed the issue either only made it worse.MicahwfmhVersion: 5.10.401

Change the opening screenLook, I’m as big a James Spann fan as anybody, but I don’t want to look at him angrily pointing at me every single time I open the app. The splash screen reappears even if I exit and immediately return to the app. Just put the station logo on the splash screen and calm down with the staged talent photos.WhitmcgheeVersion: 5.3.503

Slowest app on the face of this earthIt’s a super easy app to use, super specific, all around great app. Except if I need to check the radar during severe weather, I’d probably die in a tornado before the thing loaded. I’m currently Co piloting in the car in downtown Atlanta traffic in severe weather and you people are no help to me except taking up space on my phone. Fix it, and I’ll give a better review! 🙂.E.g.DVersion: 4.6.1400

No longer gives accurate info for my areaThis app was great before last update. It no longer gives accurate info for my area. It only gives b’ham weather. We are an hour and half north of b’ham. Def not the same. Very frustrating!! Love the team tho..Struggling to grow spirituallyVersion: 5.7.301

AccuracyThe predictions are way off and change constantly,temperatures, rain, snow. Don’t plan your days/weekends by this app! I have cancelled so many plans because of it and the weather be like nothing it predicted. The daily and hourly forecast doesn’t even match up!.Nova JT1Version: 5.12.705

UpdateI don’t know why this last update caused this but when I open the app the radar map opens up to a national map (even though I have a specific location saved). Hopefully in future updates you can resolve this issue..BrooosjVersion: 5.10.401

Does not display colored warnings in the mapDoes not display colored warnings like tornado watch in the map. Have this problem only one one of my phones. Tried every setting and to reinstall. But nothing helps to show the warnings one that phone like on the others.AK160910Version: 5.5.703

This version will not openI have successfully used the ABC 33/40 Mobile Weather App for many years. This version opens with a message saying that “weather is not available for my location” and there is nothing else to do! I had to delete..Chap RalphVersion: 5.0.401

Too many notificationsI only need notifications on the weather when it’s bad. I don’t need it to tell me it hot out. I already know that. Best weather app is dark sky. Your watch and phone only goes off if the weather is bad. Not a add to buy something then the weather..JohnBoy5562Version: 5.0.401

New colors33/40 weather app down to 3 stars on reviews now! I tried to tell them the new watch/warning color scheme was confusing....not to mention dangerous when trying to ”respect the polygon”! Especially if the polygon looks like every other watch/warning on the map! Bad decisions for new update!.I tried to tell youVersion: 4.8.903

Trouble with appI loved this app until about two days ago when I updated now after I answered the questions about location and settings the app closes by itself and takes me back to my home screen. Please fix this app because I love to use it every morning to check my local forecast. Thank you.Nontrusting72Version: 4.4.600

Go back to old versionThis new update is so confusing to read the radar. I like the older version much much better and easier to read. Maybe just change the color codes on this new version and it’ll be better..Mawmaw creelVersion: 4.8.600

Preferred previous versionThe satellite map is too dark and strains my eyes. You can change to light or dark but lose the satellite option. Also noticed I only have a 7 day forecast under the daily tab. What happened to the 10 day forecast?.CtgirlinbamaVersion: 4.8.600

Weather 3340 has degraded why?Last two months ensured phone is up to date but app seems to be delayed consistent issues why? Can’t rely on it any more, maybe time for updates?.Hrs tangVersion: 5.13.1000

Latest update a flopThis most recent update is a couple steps backwards from the last update. Radar mode is not as good as the previous map. If it isn’t broke don’t try and fix it. Please give us a better map. I’m currently looking for another that has a better view than this update..Blue 29Version: 4.8.600

ABC 33/40 Weather appI’ve been using this app for years and now all of a sudden it says “application cannot be used in your current location “. I still live in the same place 🤷🏼‍♀️. I’ve depended on this app for accurate weather for years and I really hate to see it go. Hope y’all can fix this..Pudy TatVersion: 5.0.401

Updated appSince the update this is the worst radar. If there’s a watch or warning, you can’t see the radar underneath. I’ve tried adjusting the transparency but it’s not enough. Most of the time the daily forecast at the bottom doesn’t even show up. Please go back to the way it was..KimspainVersion: 4.8.600

Wait for Ad Photo..AnnoyingSo annoying that the ads/photo of weather team pops up every single time you open it..for several seconds. Looking for a less annoying replacement..None 115953Version: 5.12.705

No location.This used to be the best weather app. But after an update a year or so back I can rarely get my location (no blue dot) or even roads and highways to be labeled. Not even interstates. As a trucker I need weather info for driving conditions. Had it for years but it’s time to delete this one. So sad to say..Nicknocl477032Version: 5.0.401

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