Weather - The Weather Channel Customer ServiceThe Weather Channel Interactive

Weather - The Weather Channel Customer Service

  1. Weather - The Weather Channel Customer Service
  2. Weather - The Weather Channel App Comments & Reviews (2024)
  3. Weather - The Weather Channel iPhone Images
  4. Weather - The Weather Channel iPad Images

The Weather Channel is the World's Most Accurate Forecaster**. In addition to our daily forecasts, hourly details and 24-Hour Future Radar, you also can personalize your weather preferences from skin health to air quality index forecast and more.

Our live Doppler radar maps, storm watch, and hurricane tracker can warn you ahead of time of severe storms, heavy rain, heat waves, or an incoming flood. Track air quality and wildfires in your area. Severe weather is increasing across the nation - our severe weather alerts have you covered.

Plan up to 15 days in advance with forecasts from the World’s Most Accurate Weather Forecaster, so you can plan ahead with confidence**. Manage personal weather alerts, so you receive notifications that are important to you.

Download The Weather Channel to get you through storm season, hurricane season & extreme weather warnings.

The Weather Channel Features:

Today’s Weather Forecast:

- New personalized weather tracking for wherever you are including, uv index, pollen count, humidity & more
- 15-minute forecast for rain intensity up to 7 hours in the future & radar on your homescreen
- Check weather forecasts up to two weeks in advance!
- Prepare for severe storms & hurricane season
- New Air Quality Index forecast

Widget & Homescreen Features:
- Our smart widget offers more weather in detail at a glance and one-tap access to the forecast
- Check your local radar, get severe weather alerts in your area, and check the forecast for the next three hours on your homescreen

Additional Features:
- Detailed information on sunset times and allergy & flu forecasts
- Keep informed with the latest weather news
- Stay prepared during extreme weather events, hurricanes, and earthquakes with live breaking news alerts
---
Upgrade to The Weather Channel Premium for our most comprehensive, dynamic, and precise weather experience available. Exclusive access to:
- Ad-free weather
- 15-minute forecast details
- Advanced 72-Hour Future Radar
- and more!

You can cancel The Weather Channel subscription anytime through your iTunes account settings, or it will automatically renew. This must be done 24 hours before the end of any subscription period to avoid being charged another fee. Subscription payments will be charged to your iTunes account at confirmation of your purchase and upon commencement of each renewal term. For more information, please see our Privacy Policy and Terms of Use.

Privacy & Feedback
•Our Privacy Policy can be viewed here: https://weather.com/en-US/twc/privacy-policy
•Our Terms of Use can be viewed here: http://www.weather.com/common/home/legal.html
•If you have any questions or suggestions about our weather service, please do not hesitate to get in touch at [email protected]

**The Weather Channel is the World's Most Accurate Forecaster. ForecastWatch, Global and Regional Weather Forecast Accuracy Overview, 2017-2022, https://forecastwatch.com/AccuracyOverview2017-2022, commissioned by IBM.

*The World's Leading Weather Provider: According to Comscore, The Weather Company, parent of The Weather Channel, is the largest provider of weather forecasts worldwide based on total monthly unique visitors in 2020. Comscore Media Metrix®, Worldwide Rollup Media Trend, News/Information – Weather category incl. [P] Weather Company, The and [M] Weather Channel, The, Jan-Dec. 2020 avg.

The Weather Channel app had an average of over 35 million combined smartphone monthly active users worldwide from March through October 2021 according to internal analytics. Over 2M total 5-star ratings out of over 3.0 million total reviews since January 2018 according to Apple’s App Store Connect.

The Weather Channel® is a registered trademark of The Weather Company, LLC 2024

Weather - The Weather Channel App Comments & Reviews

Weather - The Weather Channel Positive Reviews

Let’s go back in TimeI own a manufacturing business in the South. Since we work in a mostly open warehouse the weather is very important there was a time when y’all had sections of importance. Videos: At one time the primary videos offered were segments of weather throughout the country. i . e. Northeast, southeast, Midwest, Southwest, and Northwest. Now it’s a melange of Weather top story, then somewhat insignificant stories with background music and subtitles of stories not necessarily pertinent to U.S weather on a daily basis. It seems you have to forage through the pooo to get what your looking for. There was also monthly data that showed averages for one’s area and where we are compared to the average on a rolling average. That’s completely gone. Nowadays it’s the basic local facts and sensationalism. I’m afraid that you don’t know how to get it back. Lastly, I find it interesting that your posting a 4.6 average when the Lions share of comments are negative. Himmmm Math channel? Update; I had to correct my score. I originally gave it 2 Stars. Once it showed up it was 4 stars. Very interesting, maybe it answers my score question. So now I gave it a 1. If you see any more than 1 star? It wasn’t me..Version: 10.15

Great, except for the ads...I love the app, but the ads are everywhere! They've been getting worse (more abundant and bothersome) lately. It's gotten to the point that I very rarely watch the videos anymore, because the ads are so frequent. Honestly, if it weren't the best weather app that I know of, i'd probably just delete it. That being said, it IS the best weather app that I know of! I've not tried very many, but this one has beaten the apple weather app in accuracy by a long-shot (I used both in the summer of 2020, and Weather Channel was far mor accurate in its predictions). I haven't even bothered opening the Apple weather app but a few times in a year or more! Weather Channel is my go-to! But seriously, the ads? Ever since they introduced the pop-up ads which cover my entire screen, I've not wanted to use the app nearly as much. I just had an ad take me to the app store 2-3 times in under a minute, and I was just trying to scroll past it (I guess I accidentally touched it?). All I wanted was the hourly forecast, not Solitaire... If you guys (the app-maker folks) could remove the pop-up ads, that would be great! I don't have any plans whatsoever for paying for the premium version. Keep up the good meteorology!.Version: 12.22.1

Thank youThank you for keeping us up to date on the weather. I found it a problem when we had a hurricane and lost all power and internet. I don’t love the ads but when you don’t have internet and power you are slowly watching it skip and skip and you can’t actually get to the weather until it’s completely over you. In those situations it is very frustrating. I don’t however want to pay for premium to get more accurate and up to date weather. I would rather get it anyways. Most professions give their 100%. I wish you had a solution for when people’s lives matter in such a horrible situation to have it more assessable. When I have internet I completely understand the need to pay for your broadcast with ads but maybe in the area that has devastation we can skip them. 5 sec of ads takes 5 minutes. When your roof is off and you need to know when it’s going to rain the last thing you want to hear is an ad. Now that I have said all that, I appreciate so much the people who go out to tell us what is happening. I watch all night during Laura. I couldn’t watch during delta. I was just too exhausted from the damage. But keeping us up to date is such a wonderful provision and we thank you..Version: 12.2

Weather variety multiple locationsI have had this app for awhile and use it to not only get local weather but weather for various locations for my son's work travel as surprisingly conditions vary greatly within a 50 mile area which one needs to know if commuting. I get road conditions and various alerts ( rain, snow, lighting, etc) per area. All helpful. Last year because of the reports I got, I saved my son an unnecessary trip because of the weather report. I enjoy the various videos also. I am editing review because of the problems I have been having with the app which appears to be all over where this app is used. I contacted support and only got a service standard reply which is basically sent by a computer. I am highly disappointed that I can’t get the app to work anymore because it was very helpful when it worked. I am not sure if the malfunction is due to the updates on IOS which also requires apps to also update. Whatever the reason, there should be a way to correct problem with app especially when it effects all means of use on phones, tablets and computers..Version: 9.7

AdvertisingThe advertisement need to stop. The app would be rated a 5 Star if it weren’t for the ads taking over the app. It used to be just parts of the app where a little ad would be on the screen usually at the bottom of the page or in the middle, as well a video ad before a video which also seems to be getting longer in ad time and you can’t skip past it either! It’s now seeming like at least a 1 minute ad before you see the video your looking to watch. Then if you want to watch another video it’s another 1 minute ad before the video and so on and so on. My main issue is now during use of the app a ad pops up during use and is very annoying and sometimes not quick or easy to stop. It’s usually a ad for a game app or some ad for some business. Either way it’s very annoying. I understand you need to make money but this seems to be overly excessive and to be honest nobody is using the weather channel app to see promotions for anything besides the weather! We’re not here to hear about some new game or some new companies new business idea we’re hear for one thing and one thing only and that’s to SEE WHAT THE WEATHER OUTSIDE IS!!!.Version: 12.22.1

Thanks Weather ChannelWhen I was planning to go up north I wondered what the weather was going to be a few years ago. It said the weather that day is sunny and no showers. I decided that I was going to go up there since I was hoping for a day at the lake. By the time I got there it was cloudy and thunder and lightning in the distance. I was very disappointed since I was hoping for fishing and a swim. Now when the summer was around I decided I should get a different Weather Channel. I saw this one and thought maybe this would be a good channel. I made the correct decision. It said partly cloudy no showers. I went up north this summer for the lake and it was a great day swimming was great. Also another time this summer when I wasn’t up north at my house I heard the alarm on my since where I live you never hear the sirens go off. I heard sirens since I opened my window to hear if they were going off. As known I looked on the Weather Channel. Tornado Warning. I hurried down to my basement went into the bedroom with no windows and stayed there until morning. Thanks weather channel😊.Version: 12.17

Ads have made this app go downhillI’ve had the free version of this app for years and it’s always done it’s job well. Over the past year they’ve allowed more and more ads to take up the space where I’d like my weather info to be. It seems almost like a ploy to get me to pay for premium. I would not recommend this app to anyone who wants an easy to read screen. I’m writing this review now because, even though I can tell the ads are run by google - I saw an extremely offensive ad this morning clearly geared towards very right leaning republicans, that I strongly objected to. There’s no need to target anyone on this ap with ads selling clothing that talks about the Vice Presidents race in a derogatory manner. I would have thought someone from the weather channel would at least be looking at the types of ads running on their app. This made me lose a ton of respect for the developers of this app, and as I was already frustrated by the size and high volume of ads, im considering using something else entirely for my weather updates. I really hope someone reads this review and takes a look at the content of the ada google is running on their platform. It reflects back on them..Version: 12.20.1

Art in JupiterThe weather channel app has changed my life in many ways. When I used to rely on TV weather forecasts that predicted 70% chance of rain, I would not plan any outdoor activities that day. The weather data on TV was for a broad area like a county. The weather channel allows me to enter my specific town and often see that I have only 15-20% chance. Using your hourly feature, I might see that there is almost no bad weather until a front comes through at 3PM. I can then have a wonderful outdoor day until that time. One of my favorite features when we are in stormy tropical storm conditions, with strong winds and heavy rains, I use the radar feature to look for clear periods to take my dog out. I am really impressed by the accuracy of your app - a game changer for optimizing my outdoor activities. In the morning, I look at your app to decide how I should dress for the day. And I look days ahead to plan outings with friends and families. If I could rate The Weather Channel app more than 5 stars, I would. Thank you!! Art in Jupiter, Florida..Version: 12.34

New Update NonsenseI don’t know why the weather channel felt the need to completely overhaul the layout and design of their app. The previous version, which I had used daily for the last handful of years, was by all accounts a perfect weather app. Generally speaking, the main reason to change the layout of an app is to make it more efficient for the user. Unfortunately, the final product of this new design has done the exact opposite. The “upgraded” version of this app is an absolute pain to navigate and offers almost no benefits for the user. The most striking change made to the app is undoubtedly the bright white background. It’s baffling that people still think the bright white screen is an upgrade. Several of my other most used apps over the years have gone with the white background and I have had to delete several of them as a result. Unfortunately, I will likely do the same for the weather channel app if they don’t change or at least offer an alternative to the white background. It is blinding to my precious eyes!.Version: 10.0

How to boil a frogI remember when I could just open this app and check the weather. Little by little we get more and more ads and less and less information. It used to be you could click on the hourly report and see an hourly report. Then they started bugging you to upgrade to premium so that you could see every 15 minutes Report. Well that doesn’t help if you’re 15 minute Report is nowhere close to accurate. On top of that they started putting an ad at the hourly report. At first you could just close the ad right away. Then it took a second or two. Well it was only a matter of time before they would put an ad it takes 10 seconds before you can close it. And there it is. That’s how you boil a frog. You start with a nice cool pot of water and wait till the frog gets real comfortable and then you turn on just a little heat and then a little more and keep going and the frog never even notices it’s been boiled. I’ve seen this before. You’re going to advertise yourselves right out of our iPhones. It’s not going to be very long before people are sick of watching your stupid ads for stuff that they don’t want and didn’t ask for..Version: 12.25.1

It’s a good app but theirs one thing...The app is amazing and I check it about five times a day to always know if the weather is gonna be good or bad for the day. Also during the coronavirus time it tells you how many cases are in your county. The radar is also very good. But the one bad thing is when you are looking at the hourly forecast and it’s says it going to rain in the afternoon you want to know when it’s going to rain exactly right? Well they did make that a feature where you can look at the weather for the next 15 minutes and I thought that would be pretty cool to have. But they made it where you can only get it in a thing called premium. It 30 bucks a year. And in my mind that is a lot of money and all I want to see is the weather. Also if there gonna charge that much money minds well just make it so once you spend the money you get it for life. If they would make it one payment for life or cheaper than 30 bucks a year (a lot cheaper) then they would get a 5 star review from me. But besides that I think it’s a great app. Please make cheaper.Version: 11.14

Easy to use but terrible location servicesI want to really love the app. It’s my favorite app, best looking, best layout, overall easy to use and has all the information that is important to me presented well. Despite there being A TON of ads, both in between sections and in the forecast/ weather videos, which is going to happen in any app that has premium upgrade options, it’s location service is terrible. I added the widget to my Home Screen to see at all times and it CONSTANTLY 100% of the time gives me the weather for a random town 100 miles north in another state. Even when I open the actual app, the first place that comes up is that town and THEN it refreshes to my location. I love the app and am a weather nerd and because I constantly check it and care I sacrifice my battery by allowing the widget to constantly update in the background. Why drain my battery to keep my weather constantly up to date if it’s the wrong location every time?? It’s the only app that does this and constantly is the same *wrong* location every time. Weather Channel, I love you, but this major flaw is cause for a break up..Version: 12.8

Very reliable for weather & newsThis app is very good with its weather predictions and also updates me if something changes, for example, if it wasn’t meant to rain but it could now, it will let me know. It also says “rain will begin around *time*” which is helpful, and also funny if it’s already been raining for a few minutes before I get the notification. That doesn’t make me angry or anything because obviously nobody can always be 100% accurate with weather, so it gives a nice laugh. I also love that it tells me when there are weather advisory’s in my area and will put in to detail which certain counties are effected, for how long, and who the warning was issued by. My apple weather didnt do half of the things this app does, which is why I prefer this much more than my apple weather. I love the fact that they show news for what’s going on too. It’s helpful. Also when it’ll tell you that lightning struck close to you, and will even show you on the map where it struck. Not only is it helpful, but it’s also pretty cool. Nice app..Version: 11.16

Former FAN of The Weather Channel APPThis APP has been my go to ever since apps were a thing. You can name every mother weather app out there and I would tell you without a doubt that TWC app nailed our weather without a doubt, even when our local forecast could not get it correct. I have been noticing for the last 6 months now that there have been ads for “Premium”. With hopes this would go away, as if today, my wonderful app has now gone to a glorious ad king pin and it’s ridiculous. This is a national TV station that has its own app. When I want weather reports. I still tune in to TWC on TV, but this app requirement to either pay .99 or $3.99 to be ad free is utterly ridiculous. It has been going strong for years for me without this payment. I will now find something else, because this is ridiculous. It’s just the weather, I’m not paying for that. Especially from a large corporation owned by the Blackstone Group and NBC Universal. Very disappointing 😒.Version: 11.6.1

Good overall but needs improvementI use to enjoy the app and most importantly the interactive map. I really like it because not only can you read the weather, but you can also visualize it and I think that brings a new way of informing someone when looking at the weather. I think this is important because it could possibly help someone better understand what they are looking at and it also serves for educational purposes and that goes a long way when helping someone understand the intended message that trying to be sent. You never want any miscommunications. Anyway, I like the app overall but with the recent update, the layers of the interactive map now cover the whole screen and I find that kind of confusing and bothersome. For example, the temperature layer now covers the entire map instead of just the land masses. I’m my opinion, I think it was better before when it only covered the land masses and that applies for all the other layers like UV index etc. So if you can change it back to that, that would be great. Thank you for your time and keep up with the great work. Go weather channel..Version: 10.4.2

Good info, difficult useI’ve used this app for years and have always appreciated the accuracy of the forecast and the information available. That being said, in the last year or two, the ads have made the app near unusable at times. They pop up without warning in places you would not expect, and the issue has only gotten worse since the app update, which removed dark mode, and a number of other features that made the ads worth putting up with. Earlier this week there was severe weather in my area, with confirmed tornado touchdowns within a few hours of each other. When trying to view a weather warning, a “mini ad” came up as I was trying to click to expand the warning, which caused me to click into the ad itself, which then brought up a screen I could not exit out of until the timer ran out, which was way too long to sit around and wait, given the weather hazards outside. Finally offloaded the app and moved on to others, including the Apple weather app which now pulls weather channel data. Great accuracy, miserable and unsafe user experience..Version: 14.1.1

Weather AlertsI would have given you five stars if the videos always come with captions whenever the host speaks that we can switch on CC. It frustrates me and my husband when all the weather videos come without captions. No way is that we can increase the volume to listen. We’re completely Deaf that we rely on Sign Language therefore we need captions on whenever the host talks/speaks. Please simply switch on Captions. So we can see what the news is about. It would save Deaf people’s lives when we need to look out how safe or not is about the weather news. No captions is like to shut up the Deaf people. That is really serious. Please do pay attention to the needs of the captions. If you are worried about the size of the captions, we can adjust ourselves with the sizes of the font which is like the hearing people increase or decrease the volume of the sounds… please recognize the needs of Deaf people; not only Deaf people, the senior citizens happen to experience the hearing losses. We will value the Weather Channel if you do make all of earthlings happy by including the captions. Much appreciated for this opportunity..Version: 12.34.1

It takes so long to loadMy mother puts a downtime on my phone so I’m not up till 3am on it. I can press one more minute in the early morning if I want to check the weather. However, this app takes so long to load, sometimes the whole minute is spent loading. Because of this, I have to go to a different weather app that isn’t as good or detailed as this one. There’s also another slight issue with the closed captioning on the videos. Sometimes the text doesn’t line up with the audio, and when there is already text as part of the video h the cc will still appear and take up a lot of room on the screen. Another suggestion with the videos, a search bar. If there is a particular thing that you really want to learn about, you don’t want to spend 3 minutes looking for the right video. A search bar would make this a whole lot easier. This app is amazing, and I really do recommend- those were just a few things that I think would make me give a 5-star rating. Thank you for your time! Have a great day. ❤️.Version: 12.40

Good app but . . .There is a glitch! On the daily app window the current day always show temperature as 0 degrees Celsius.Version: 10.5

GreatI've always used the new STORM app and ever since that big update, it's been less than mediocre. That thing looked pretty but not well designed and the bugs and lag. Didn't even have a daily forecast write-up. So I found this one today and so far, what a difference! So much better. This app, so far, doesn't lag, it doesn't crash, it loads quick, easy to setup. I do wish I could select a location in the map and get that weather like STORM, that would be nice..Version: 10.4.2

TrustworthyI use this App around the world and have found it to be the most reliable of all. It is by far the most accurate and trustworthy. It updates frequently and I enjoy the extra features like the allergy report etc. The only challenge I ever have with it is with the radar. It works well but the coverage doesn’t extend to many places outside of Europe and North America. Still the hourly forecast is often very precise..Version: 9.5

Good app but!Would really love to see the humidity be available to see in the app then this app would be perfect.Version: 10.13

AMAZING!!!!THIS APP IS FREAKING AMAZING I MEAN IT HAS EVERYTHING AND IT VERY WELL DESIGNED THIS IS AWESOME IT EVEN TELLS YOU WHEN IT ISA GOOD TIME TO GO RUNNING!!!!! I recommend it a lot.Version: 9.6

Detailed and accurateI have 3 weather apps on my phone. This is the only one I use now as I find it is most detailed and most accurate. Easy to navigate and add or delete cities..Version: 9.5

ReviewIt keeps getting better!.Version: 9.5

Intrusive Ads5-star app, but it has full screen ads, in what looks like Chinese, that I can’t close and that don’t timeout, need to restart the app..Version: 12.40.1

Outstanding weather app!As a retired weather professional, I am fussy about the tools I use to govern my activities around the weather. This is one of the best apps I’ve used for predicting and assessing the weather every day. It offers a comprehensive suite of features that provide clear, useful information and products for forecasting and associated information. I have subscribed to the Premium version of the app, and it is a great value for money, considering the features it provides. I am very pleased with this app. PK.Version: 12.10

PressureHow about indicating whether the air pressure is rising or falling?.Version: 12.2

Nadi,western FijiXhnx.Version: 12.7

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 14.5


What do you think Weather - The Weather Channel ios app? Can you share your thoughts and app experiences with other peoples?

Please wait! Facebook comments loading...

Weather - The Weather Channel iPhone Images
  • Weather - The Weather Channel iphone image 1
  • Weather - The Weather Channel iphone image 2
  • Weather - The Weather Channel iphone image 3
  • Weather - The Weather Channel iphone image 4
Weather - The Weather Channel iPad Images
  • Weather - The Weather Channel ipad image 1
  • Weather - The Weather Channel ipad image 2
  • Weather - The Weather Channel ipad image 3
  • Weather - The Weather Channel ipad image 4