BigFuture School Customer Service

BigFuture School Positive Reviews

No ScoresThey keep saying “your scores are now available,” but every time I open the app, it says that my scores will be “arriving soon.” This has got to be a joke. There should be NO reason for an app that THOUSANDS of teenagers are trusting with the very thing that can make or break their potential attendance of college to not even be able to do the ONE THING that we ask of it: GIVING US OUR SCORES. I did NOT spend weeks upon weeks pouring my blood, sweat, and tears over notes, study guides, and textbooks, preparing for the SAT, only for some poorly designed app to withhold my score from me. Why do you guys think this is okay??? I genuinely want to know what your though process is?? Update: Nevermind, it works. I had to wait several hours, but it eventually worked..AstarxothVersion: 1.4.2

Great app!!This app is great because you can easily access your scores and areas you need to review (for psat), but the app also provides information about colleges, scholarships, and learning opportunities. It’s a great app, and the only complaint most people have is about not getting scores fast enough, but that has nothing to do with the app itself. I would definitely recommend the BigFuture College Board app, it’s a great resource for high schoolers..Bella girl 1130Version: 1.4.2

Very useful app, but a few issues with connectionsI just took the psat for the first time as a junior, and I got to the app to see my scores and if any colleges have messaged me. The thing is, about every single one that has is a Christian college or colleges with anti-queer or trans policies. AS an atheistic trans person this is beyond annoying because every time I get interested in a college that messaged me I have to immediately go on a hunt to see if they’re incredibly religious or literal bigots. And literally every single college I’ve been interested in that’s messaged me has been one of the two. It would be INCREDIBLY helpful if there was even the most barebones option to stop AT LEAST religious colleges from messaging me. Or idk, have some very obvious indicator that says if a college is Christian or has anti-queer polices. This really shouldn’t even be an issue that needs to addressed..Kobe&shaqVersion: 1.8.1

This appThis app is actually helpful and so good for you to know what college is available for you or you are interested in and it also tells you what you need to have to get in to that college or university and that’s good because it’s like you are preparing yourself to go to college or university this app is worth it and helpful.Dinosaur 🇭🇳Version: 1.8.1

SuggestionsI like what you’ve done, but there are some improvements I would like to see, especially in the newly added career explorer, I think it’s great, but here are my suggestions: More career options, Save data to bring up more careers personal to each user, guides on tips to get closer to goals in those career paths. It would be more beneficial to students if you turned this into a full guide to help picking careers instead of just exploring, maybe tests to narrow down your interests..AmmonismyfavoriteVersion: 1.7.0

Need helpI can’t view my most recent score anywhere and I had all the correct information. I can’t access the app now, because it asks for my recovery email after my phone number, which then shows up as an error..JSCVERSEDVersion: 1.8.1

Good interface and HelpfulThe interface is good until it brings you too the website and have to put in the login info every time you login. Helps look at college statistics too.JulianllanioVersion: 1.8.1

Amazing resource!My high school doesn’t have the best college resources, and BigFuture has been amazing throughout high school. From test study resources to college connections, BigFuture is a service that I cannot recommend enough!!!.👻lola._.bob👻Version: 1.5.0

Phone Number ChangeI recently got a new phone number but there is no way to change it on BigFuture. It’s not a huge problem because I have a recovery email, but it is a pain since my email doesn’t work every time..OlgamiFanVersion: 1.5.0

I can’t sign inI got all my scores but when I try to log in on my laptop it won’t take my password and when I try to change the password I don’t get the email no matter what. I have used 5 different emails to change the password and nothing gets sent.FedcgvgfffVersion: 1.4.2

Needs workI used this in 10th grade without issue, got my scores and everything right on time. But this year, I took my PSAT again and all of a sudden it can’t find my email when I try to sign in? Doesn’t recognize the email or number it messaged? Please fix it, I’d like to know what I got on my PSAT 🙏.Thereal.aj928Version: 1.8.1

Love itAmazing app totally awesome and worth downloading especially for high schoolers of any age. My only thing is I wish that the links for colleges did not take you to a website out of app. I would prefer it to be in app but other than that I love it.Bed001Version: 1.7.0

Big futureI like this app but you can’t see your scores on the app I became a ambassador to help my small school learn more about what the app does to help you prepare for college this app helps a lot.Peyton taborVersion: 1.5.0

BigFuture Mobile AppAmazing App!!! It has helped me so much to explore new colleges and career opportunities, AND it shows me my test scores along with my strengths and weaknesses! Highly recommend, you will not be disappointed..Marlen2407Version: 1.5.0

ReviewThis is a great app- It has so many things that are so helpful would definitely recommend.Emily_312Version: 1.8.1

Easy to use and very helpful!Im very grateful there’s such an easy to use, modern app to connect me to and show me my PSAT scores! I’m going to use my results to practice for the real test!.Juliette McLeanVersion: 1.8.1

Good, just could use dark modeI am a student and a great advocate for dark mode. I like this app, but I don’t like being blinded by the dark mode to light mode transition. Please add dark mode to protect our eyes..MathEnthusiast1Version: 1.8.0

Keeps logging me outWhen I’m browsing through colleges, it keeps making me login over and over again, and its quite annoying. Overall not a terrible app though.LandencoolmanVersion: 1.7.0

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BigFuture School Negative Reviews

HorribleThis app is terrible. I take my PSAT and they asked for my number. I gave them my number and they texted me after I was done to send me a link to the app. I downloaded the app but it won't even open. Everytime I click the app it closes me out. I have downloaded it multiple times. I tried to troubleshoot and just make an account online. I made my account with the same number I gave them originally and they texted me with originally. I can access the website but it doesn't have anything on the test I JUST took. I know it is too early to see my score but it should atleast show that I took the test. Although it's not the SAT this is still something that affects my future and is important for me to see, wouldn't you think? After this I deleted and redownloaded the app and it STILL will not open..Nickname67890311Version: 1.7.0

No scores and can’t login to appI took the SAT in march at my school and was excited to see my scores today since all my friends were texting me about it. When I tried to login to the app (that i previously had access to for my psat scores) it said email not found even thought they sent me an email about my scores the same day I tried logging in. I also tried viewing my scores online but they are not showing up. Two of my friends are also having the same problem and who knows who else. I also checked my account information and the phone number and email that I put in to login is the same so I don’t know what to do..Kcakes219Version: 1.4.2

I cannot get into the app.I have an account on BigFuture but I’ve recently gotten a new phone and have to log in again to see my new scores. But every time I try to login it asks for my recovery email and it tells me it does not exist. I use the same email for everything so I know for a fact that it “exists.” I have also talk to my fellow classmates with the same issue. We have called support and received different nonsense answers. I hope that this issue will be fixed in a future update or something. Not being able to see my scores because your app can’t recognize an email that already exists in it’s database should not cause this much stress. Fix it now..I cant get inVersion: 1.8.0

Can’t loginHi! Im in 11th grade and i couldn’t view my scores for the longest time just because i have to do it through this app that I can’t even open. When i try to log in with my phone, it asks for a recovery email address, which I don’t understand, but ok. It all would’ve been good if it actually excepted my recovery email, but it doesn’t. So now after trying all the emails in my house, even my confused grandmothers, I can’t even open this forsaken app. Maybe it is the greatest app to exist, but I wouldn’t know, since I can’t open it. Please help me with this since I actually want to view my scores. Thank you in advance..AlexkoldVersion: 1.6.1

College board is a horribly run companyCollege board doesn’t not let you sign in and their password reset buttons do nothing. After I had reset my college board account, after being on hold for an ungodly amount of time, the same day it wouldn’t let me login again. In addition the prices of SAT are biased towards richer students as they can retake as much times as they want till they get a perfect grade making richer students have the ability to get better Sat practice grades then poorer students. I don’t understand why college board holds the keys to millions of students futures when they can’t handle creating a website..1 star review10Version: 1.6.2

Can’t log in on mobile????For about a year now i haven’t been able to log into the big future app. it just says my phone number is associated with multiple accounts and i need to use my recovery email. i know i entered the correct phone number, as i used to receive texts from big future about my sat scores, but it has since stopped. I was not given an option to enter a recovery email and whenever I enter mine it says email not found even though it worked s at first. This is incredible frustrating as I have reached out before and not received any help..Advil 💊Version: 1.6.2

Wont let me log inI took the PSAT on October 23rd and on the 12th of November I got an email saying that my PSAT scores are ready to view. When I took the PSAT, I provided my number and an email, but when I enter my number onto the app it says “please enter the recovery email associated with your mobile number to access the app.” After entering that email, It says that it was “not found” and I am not able to log in. It was the same email and phone number that I had used last year to view my score so I am confused as to why it is no longer working.AnonymmyyyVersion: 1.8.1

Can’t loginI took the SATs in about April and I know that I took them because college board sent me a text saying my scores were ready to view, but since then I cannot view my scores because they say that my number is associated with multiple accounts. I only have two email accounts and I already tried them both. I made sure the spelling was correct but they still say email not found. This is very frustrating not being to see my scores. especially since I am a senior now trying to apply to colleges.LayyyyyyylaVersion: 1.7.0

Account RecoveryI have tried downloading this app multiple times, but it never works. I have an email and a phone number I use to send my scores, but every time I attempt to log in to the app, I get sent to the ‘Account Recovery’ screen. From there, no matter what email I put in, it claims I have no account to find. While I think this app is smart, it’s much too difficult to navigate and has frequent problems. The execution for this was relatively poor and disappointing..Haha.NopeVersion: 1.8.1

Can’t even log inI’ve downloaded the app multiple times. Deleted it and redownloaded it over and over again to just try and sign in. Every time I try, it says my phone number is invalid (it’s not. And my phone number registered just fine on the website) and I cannot even click on the button that allows for the other option of using a recovery email. This is incredibly frustrating as an AP student who needs this app..Autumn LilliesVersion: 1.5.0

Couldn’t even sign inI downloaded the app to keep up with AP classroom assignments easier, but I could not log in. The number i presented was correct, but it stated invalid. I went into my account on my browser and changed my number back to the same number, just to see if the system would properly register it. It still did not work. The email recovery doesn’t work because it’s linked to the number you have to try to sign in with..KLG_OPVersion: 1.6.1

Input Info On Testing Day Unable to Access AppLike many others who are reviewing this app, I took the test and input my information saying I would be interested in this app. But when I go to sign in it’s saying it’s unable to send me sms. I’ve already called the support line and they were wildly unhelpful. Its ridiculous to have an app that so many students are supposed to rely on for accurate testing information so impossible to access and not user manageable..AGN121527Version: 1.4.2

Terrible appI have the same issue as another user who left a review. Yes, I did put my number and email when I was taking the test. Yet I still get the same error when putting my phone to sign in saying multiple accounts linked. Then when I put in my email it says “email not found.” Very frustrating issue when you need the app to work. Many others who took the SAT with me are experiencing the same issue..Real_Alex_TVersion: 1.4.2

It dont work .This app is extremely frustrating. i sign in with my number theres no scores there i try to go through my email and it says i cant log in. the app doesnt even give you an option to log in through your email which would make this whole process easier we were supposed to get our scores in MAY here i am in JULY still unable to sign in because of this faulty program..Camara L. L.Version: 1.5.0

No scores and just an overall bad appWhy are they gonna email me that I have my scores with the email I’m signing in with and then they’re gonna say unable to sign in. Also, when I signed it, I kept on refreshing the page and I couldn’t see my score. Also, if you see all these bad reviews about this bad app why don’t u just FIX IT or EMAIL the grades likeee let’s be for real. I wish there was an option to rate it a 0..Marieme17Version: 1.4.2

Cant see anythingSo, ive seen this app work before. Ive already had my results and everything but I went back to check my messages to look for potential colleges, suddenly it says im not connected to the internet. I double check my wifi and cellular data and everything seems fine but this app. Please fix this mess, its obvious many others are having other issues regarding the app recently..InfiniteCaramelVersion: 1.4.2

Just bad app in generalAs a lot of other people on here, whenever I try to log into this app, it always says I have multiple accounts linked. I put in my email and it says, ”Email not found” even though that is the email associated with my account. I’ve tried emailing about this, but I got a “We don’t have access to student accounts” response. Please fix this I just wanna see my SAT scores to see if I have to retake it..Its.aceeeVersion: 1.4.2

Logging inI can’t even log into the app. When you open the app, the first thing it asks you to put in order to access your account is the number it’s tied to. But when I do this, it keeps on saying that my number is invalid, even though I literally copy and pasted the exact number from my account. This is also the same case when I try accessing the app on my phone and my computer..IHateCollegeB0ardVersion: 1.5.0

The app is poorly designedThe scores don’t go through. My psat still hasn’t been shown even though I was texted 3 months ago that I should have received it. Then on top of that they logged me out and won’t let me back into my account. Their support email operators are a joke. You can provide them with everything and they still won’t help you. I’m disappointed and annoyed.They hate on tjVersion: 1.4.2

Can’t access scoresThis app is good, but not when the exact information for both the app and the website are both declining despite being the exact same. I’m trying to see my PSAT scores but they aren’t showing up anywhere and is even saying that I haven’t taken any PSAT’s before, while knowing I have both last year and this year. I want my scores right now..ExwhiVersion: 1.8.0

Won’t allow me to log inI have been trying to log in to see my score, but it won’t allow me. I’ve been getting messages that says that I my scores has been released, but I log in with my phone and it won’t allow me to join with my phone number, and I put in my college board email and they say it’s not found? I don’t know what to do and I’m freaking out.JunwoojoeykimVersion: 1.8.1

Unable to loginWhenever I attempt to login to the app to review my Sat and AP class scores I am told my phone number is invalid. I’m using the same phone number that is listed on my college board account so it isn’t as if I changed phone numbers. When I select the trouble logging in option there is nothing for what to do if your phone number is dubbed invalid by Collage Board..Cheiften WarriorVersion: 1.5.0

UselessThe only trying you can do is see your PSAT and read articles with obvious information and/or information you can find elsewhere. You can’t use it for any other college board feature. There should be access to SAT scores and AP classroom at least. Also, when I took my PSAT, the scores didn’t show on the app till hours after the website.LovaticForLife 724820Version: 1.4.2

Won’t allow scores in PDF formI cannot access my scores in PDF form even after creating an account on the college board website. It seems the app and website don’t communicate because the phone number is the same for both but the website says “no scores available”. I can look at my scores on the app but need them printed off..Markt188Version: 1.4.2

Nonfunctional AppI need to sign in to see my scores, so I put my phone number in. It says there are multiple accounts: okay, my bad. I put in my email, the one I used to sign up, and the one Big Future messaged me on to tell me my scores are released. It says it’s not a real email. I try literally every other email in my household and they’re all invalid. This is disgustingly unacceptable. I desperately need help..UltraMewtwo777Version: 1.4.2

Terrible appI have been trying to get into this app for months. When I put in my cell number it tells me I have multiple accounts (not by me) and enter my email. I enter my email and it states email not found (only one I have). There is no way to reset it or anything. I have emailed and tried calling to get it resolved..SeffnerbullsfanVersion: 1.4.2

Email not foundI was already using the app for months. When I did my first SAT it made me authenticate everything and said ‘multiple accounts linked, email not found’ I don’t have multiple accounts w my phone number plus I was already using the app when I took the PSAT and then the SAT, still I can’t use the app.A high school student USVersion: 1.4.2

It doesn’t workI’ve emailed support about a week ago and have tried everything but it still says “There was a problem loading content from the server. Please try again later.” I’m sure the app is nice but I would have no idea because it won’t let me use it..StaticFox🦊Version: 1.8.0

No score reportI downloaded this app so I could know my score. Well, I’ve seen it on collegeboard website, but it’s been six months and it’s still not on the app. ??? If the main purpose is to deliver scores, then why the heck has it been SIX MONTHS and no score? Defeats the purpose… 😑🙁.SkdjdidndnxVersion: 1.4.2

Phone linked to multiple accounts???I’ve seen some other reviews like this but it’s saying that my phone is linked to multiple accounts (it shouldn’t be) and my email address doesn’t work to recover it even though I have logged into this app before. Fix your app..Auttrot2017Version: 1.4.2

Annoying AppThe app deleted my PSAT score without warning! It wasn’t linked to my college board account so that score is gone. As a homeschooler, I’m not sure if it will be to receive the information I need from the school where I took the test..Nate212135Version: 1.4.2

App doesn't even workI have the same problem as other people reviews. When I put in my phone number it says that it is not valid, even though I know it is the right number, and when I try to click on the email alternative it does work..Nick_1562Version: 1.4.2

Won’t let me log inI enter my phone number and it says “multiple accounts linked” and tells me to enter an email address. It then says none of the ones I try are correct. It’s worked in the past; I don’t know why it’s not working now. Can someone help me log in???.EdotbooVersion: 1.4.2

HelpWhy can i only log in using a phone number? and it wont even let me change the county for it so i cant even put my phone number..LiaxXxnaVersion: 1.11.0

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