Etsy, Inc. Company Applications

Etsy, Inc. Company Customer Service

Etsy, Inc. is an American e-commerce company focused on handmade or vintage items and craft supplies. These items fall under a wide range of categories, including jewelry, bags, clothing, home décor and furniture, toys, art, as well as craft supplies and tools. Items described as vintage must be at least 20 years old. The site follows in the tradition of open craft fairs, giving sellers personal storefronts where they list their goods for a fee of US$0.20 per item. Beginning in 2013, Etsy allowed sellers to sell mass-manufactured items.As of December 31, 2022, Etsy had over 100 million items in its marketplace, and the online marketplace for handmade and vintage goods connected 7 million sellers with 92 million buyers. At the end of 2023, Etsy had 2,420 employees. In 2023, Etsy had total sales, or gross merchandise sales (GMS), of US$13.2 billion on the platform. In 2023, Etsy garnered a revenue of $2.75 billion and registered a net gain of $308 million. The platform generates revenue primarily from three streams: its Marketplace revenue, which includes a fee of 6.5% of the final sale value, a listing fee of 20 cents per item, and Seller Services, which includes fees for services such as "Promoted Listings", payment processing, and purchases of shipping labels through the platform. Other revenue includes fees received from third-party payment processors.