Hoofbeats Magazine Kundeservice

Each issue, published every two months, contains regular sections such as Please Explain, where all your questions about everyday horse terms are explained by the experts , Product News showcasing the latest products on the market, and Horsefront with equestrian news from around Australia and the world.

The articles and information are designed to inform and educate horse people across all areas involved in the equestrian lifestyle.

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This is a free app download. Within the app users can purchase the current issue and back issues.
Subscriptions are also available within the application. A subscription will start from the latest issue.

-The subscription will renew automatically unless cancelled more than 24 hours before the end of the current period. You will be charged for renewal within 24 hours of the end of the current period, for the same duration and at the current subscription rate for the product.
-You may turn off the auto-renewal of subscriptions through your Account Settings, however you are not able to cancel the current subscription during its active period.
-Payment will be charged to your iTunes account at confirmation of purchase and any unused portion of a free trial period, if offered, will be forfeited when a subscription to that publication is purchased.
Bundles of single issues can be also be bought within the application. To use purchased credits, simply click on the issue price and select ‘use credit’. This allows you to purchase back issues at reduced prices.

Users can register for/ login to a pocketmags account in-app. This will protect their issues in the case of a lost device and allow browsing of purchases on multiple platforms. Existing pocketmags users can retrieve their purchases by logging into their account.

We recommend loading the app for the first time in a wi-fi area so that all issue data is retrieved.
If your app will not load past the splash page after a first install or an update, please delete and reinstall the app from the App Store

Help and frequently asked questions be accessed in-app and on pocketmags.
If you have any problems at all please do not hesitate to contact us: [email protected]

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