Motonovel Kundeservice

VIP Subscription
1. Motonovel VIP Subscription Service
-The Motonovel VIP auto-renewal subscription service is provided on the premise that you have already activated a Motonovel VIP membership.
-By enabling this service, you authorize MotoNovel to deduct fees for the next billing cycle (monthly/quarterly/annual) from the third-party payment account bound to your VIP account before its expiration .
-This service requires that your VIP account is successfully bound to the aforementioned payment account and that sufficient funds are available. MotoNovel is not liable for renewal failures caused by insufficient account balances .
2. Single Active Subscription Limit
-Only one active subscription service is permitted per account at any given time .
3. Voluntary Cancellation and Renewal Terms
-You may cancel this service at your discretion. If you do not cancel, you agree to MotoNovel’s attempts to deduct renewal fees per these terms. Upon successful payment, your VIP membership will be extended for the next billing cycle.
4. Service Validity Period
-This service remains effective from the date of activation until you voluntarily cancel it or your VIP membership expires .
5. Cancellation Procedure
-To cancel, complete the cancellation process at least two days prior to the next billing cycle. iOS users: Go to Settings > Apple ID > Subscriptions, select MotoNovel, and cancel the subscription .
6. Important Notes
-Successful cancellation does not affect VIP benefits already active in the current billing cycle. No further renewals will occur after expiration .
-Any pre-authorized renewal instructions remain valid before cancellation. Fees deducted under such instructions are non-refundable, and you assume full responsibility for these charges .

Term Of Use：
https://bkneng-opm-d.bkneng.com/file/ToS_EN_AP.html

Privacy Policy：
https://bkneng-opm-d.bkneng.com/file/Privacy_Policy_EN_AP.html

Subscription Agreement：
https://bkneng-opm-d.bkneng.com/file/Motonovel_Subscription_Agreement.html