StbEmuTV (Pro) Customer Service

StbEmuTV (Pro) Positive Reviews

Basic features don’t work for tvOS appThe app is laid out well and I am happy that I don’t have to switch to fire TV to use this app. Also the search channels function is fantastic. But it definitely needs refinements - the channels cannot be marked favorites as center button on Apple TV remote (2022 model) does not work - same with catchup feature. Can select but cannot click on it with the remote. Gets annoying since you are paying to download the app. Hope there is an update soon.RonakBVersion: 4.4.2

Good AppThe best stalker IPTV app I found for iOS. Though after the recent update, the app is bit slow and buffers a lot than before. Hopefully it gets fixed in the next update. I used this app on mobile and Apple TV. On mobile everything works fine but on Apple TV the catch up doesn’t play at all. Also would be better if we had more setting options on the player. Overall a very good app and frequent updates from developer..Kaani2008Version: 3.6

ExcellentI’m very happy with this App. It’s easy to work and set up with playlists and has logical, clear and functional controls that all work well. The latest version for ios15 appears to be stable so far. Best of all it mirrors perfectly on my Airplay compatible TV giving a great viewing experience. I have no complaints about this app whatsoever and recommend it highly..PeturbedVersion: 3.5.1

Great potential - needs gesture control for Apple TVGreat app. Excited to see StbEmu on iOS and tvOS. However, it needs a bit more refinement, especially for the TVOS version. Refinement such as gestures for changing channels, shifting from full screen to menu view while retaining video playback. But overall, its a great start. Looking forward to further improvements..Ramki9990Version: 1.6.2

Live stream content not playingWhen I plays live TV content, it stops playing after few seconds. Works fine after software update..Sendil06Version: 3.6.1

Great potentialPlease add the capability / option to increase the amount of buffering as that will help on WiFi or Mobile networks. It works great on directly connected Ethernet network to the AppleTV..AnkurSinglaVersion: 4.4.2

StbExcellent, but why is there no option to change the screen size?.AbuSaid5555Version: 2.6.1

Works wellI think stb channel menu can be compact. It will save space and can see more content in one page. Perhaps a compact small font toggle. App works well for now..SaikoBoiVersion: 4.0.2

Excellent AppThis app works way better than firestick version.👍. Also tech support was great. Thanks gor all the help to make this work..SrimunVersion: 2.6.1

Does the job, missing key features.Need this to have a must have option of playing videos If needed wirelessly..VJTexasVersion: 3.8.1

Last patch update broke streaming please fix itAfter updating software the streaming stopped working facing error with gateway please look into it..AdhvikjayVersion: 3.7.2

Bug fixes neededCan’t pause the TV movie or shows in Apple TV. Freezes sometimes Need regular updates to App..VummVersion: 4.4.2

It would be great if it update on iMacSo far great Thank you for your effort. Stay safe.BalaAlanVersion: 3.5.1

Last update broke my audioPlease fix the stbEmuTV app. Your last update on my Apple TV broke the app. Video is playing but no audio.Avi248Version: 4.3.1

Will not work with 16.1.1Was working great but once the phone was upgraded the app stopped working. Waiting on fix.NiyorcoVersion: 4.4.2

Does it have fire tv version?The app is nice. Is there a version for fire tv?.HituRauljiVersion: 4.4.2

Was working fine until yesterdayUsing since last 9 months, had issues but worked and now not working on wifi... works on Data only, error says "A server with specified hostname is not found". sent you email twice but still no response.... Fix it at the earliest.....Umang ramaniVersion: 4.4.2

ExcellentGood App. Lots of room for improvements, could be the best on App Store..AaNn1011Version: 4.4.2

Great.This application works well and they have a good support also. Continuous improvement. I like it, thank‘s..Vlitunes11Version: 4.3.2

It woks back !!Today december 11tb the apps work back !!!.Ram450Version: 4.4.2

Starts in the middleWhenever i play anything it starts from the middle , is there any solution for that.PareshchhabraVersion: 4.4.2

Casting or airplay supportHi can we look and adding casting support or airplay support from apple devices Thanks.Rajurai_Version: 4.4.2

Air play doesn’t workEven though my local access network is enabled for the app, it says no devices available to airplay. Airplay works fine with other apps..LlashwinllVersion: 4.4.2

Not family sharingThe App says it supported with Family Sharing but it is not. Please fix this. Otherwise so far this App is great.K L CampbellVersion: 4.4.2

Worth every penny!You need to know what this app is and how to use it. Don’t just give one star and leave..Doad123Version: 4.4.2

A Very good appWould be an Excellent app is it had a pip ( picture-in- picture) support..Dmd123432Version: 4.4.2

Good App But Casting Stopped WorkingHello, I have been using Stdemutv Pro app on my iPhone for more than a year and I have been able to cast the video to my TV with no issues. In the last week it has stopped working. When I try to cast the video to my TV, a white loading circle appears at the bottom of the TV screen but it never loads the video and eventually disconnects. I am still able to cast Youtube to my TV so I don't think it's a network issue. I have tried deleting and reinstalling the app. I have tried resetting the wifi router and modem. I have tried re-adding the network to my phone and TV. It still does not work. Can you please offer other possible solutions or advice. Thanks..Lubal35Version: 4.4.2

Does not work over Wi-FiThis app does not work over a Wi-Fi connection for some time now. There has been no response to request for support via email. The app used to work fine and is a nice app but now it doesn’t work..Divi8584Version: 4.4.2

Works greatUsing it on apple tv. Works perfectly. No issues so far. Thank you developer of this app. Just one minor annoyance i have noticed. Is there an email address i can forward that video to you. Please provide it in a reply. Appreciate your effort.Mike19922222Version: 4.4.2

Online subtitle neededHello, I use this app on apple tv. The app is good but need online subtitle integration or allow third party players to be used to play so we can download subtitles.NitinbaliVersion: 4.4.2

Perfect App on Appstore for Iptv LoversI bought this app few weeks ago. I used it every other day and happy to see how reliable it is. Developer did great job on UI interface as well as with media players. My one and only advise to the team is to add subtile online search integration into media player would make it great:) Overall happy with this App.LehalNaviVersion: 4.4.2

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StbEmuTV (Pro) Negative Reviews

Developer does not respond in chat or emailsThe app is great but need some bug fixes. - Does not switch between horizontal and vertical views on the iphone. only happens when video is playing in full screen. - it does not hold setting such as portal configuration : server or portal. - channel view list is too small. Program names do not fit properly. possibly make left buttons hidden on Apple TV to make more room for the channel list. - Random crash on Apple TV - Does not backup favorites. - Main menu jumps randomly when scrolling to the left or right on Apple TV - Chat with support team in the app useless. No response from developer. Everyone complains in the chat too. - last update to the app was posted 8 month ago. - Add m3u playlist support if possible. I’ll adjust rating as soon as developer fixes the issues. Thank you..ТVVersion: 4.4.2

Subtitles and parental control missingThere is no subtitle feature or parental control as the developer claims. The developer is a low life liar. You cannot delete channels from within the categories. EPG is seen per channel but not in a tabular format so it is a bit annoying. There is no history of past channels, which you should generally have access to. The developer does not respond to emails for features to be updated or to report issues. The developer is what his religion teaches him to do. what more can I say. Dishonest and man without integrity..Manonfire20Version: 4.4.2

App is becoming more slowVideo and other shows keep on loading. Its become more slow. If you want to watch video, first of all it takes lot of time to load and open, then it keep on buffering. Search is also not good, if you search something and try to search another keyword it will not do anything. This app need lot of improvement especially playing recorded videos..Rkvstb81Version: 4.0.1

Way too much bufferingTotally loved the interface and user friendliness - so worthy of being on an Apple TV. Sadly, I went back to using the same app on a Fire TV stick because the Apple TV app had way too much buffering. no, not a bandwidth issue or a network issue, as the app on the Fire TV stick works just fine. I would love to go back to the Apple TV version, coz the fire TV stick user experience - seriously?? Any update that you can do to fix the buffering issue would be much appreciated..Mx339Version: 4.1.0

Selected channel position1. The selected channel position won’t show directly once we minimized the screen unless we have to scroll down about 5 to 6 channels on left hand side to get the selected channel. 2. We can identify the selected channel if it has “Now playing” label on it and if you can also add different color background to that label/text, that would really help people who are having poor eyesight in reading..U ItachiVersion: 3.2.1

App quits while changing channel AppleTVInitially when I started using the app it worked flawlessly and easy to work with on AppleTV. After two months the app quits automatically either by changing channel or after finishing one episode of a series. It very annoying and frustrating. Please fix it for Apple TV..ParthvijayVersion: 4.4.2

Barely works.I have a paid subscription. It works half the time . Constantly buffers when it does work. And that discord channel offers no help nor does the developer. Don’t waste your money or time with this app 😡.Pointguard68Version: 4.4.2

Unable to Channel History date and programsI have installed in Apple TV and IPhone app… I am unable to see channels history recordings list in Apple TV and Phone just doesn’t play the history contents… I would not recommend the app if it’s not capable of delivering after the paying so much to development.PMFaulerVersion: 2.1.1

App stopped workingApp was good in the beginning then it stopped working on data and only worked when it was on Wi-Fi. Then stopped working completely. Deleted it and reinstalled it and stopped working completely. Tried to get help from support but no reply..Raineesh1991Version: 4.4.2

Only works sometimesThe app stops working after a few days. It loads sometimes and then stops working again. Tried sending feedback to the developer a few times but no response..JaymindagliVersion: 4.4.2

Not workingNot working! Every setting matches my home stb setting and it's not working on this app. It used to work but then stopped working and ever since did not work at all. Secondly it never worked without wifi when traveling. What a waste of money.SheikhAtifVersion: 4.4.2

Not working properlyThis app doesn’t work properly. You see videos history but it won’t work and video club doesn’t work, worst navigation but app price too high.ReddypinchaVersion: 4.4.2

JunkJunk in Everett aspects 1 god knows why channel sound by default is set to “ disable “ . You go enable the sound and move to next channel again it goes into “ disable “ 2. Everything with app on Apple TV is wrong 3. Should try to get like istb app.Partha ReddyVersion: 4.3.1

Issues with STBEmuI got this STBEmu Pro and installed it on my Apple TV. I use this with my LG Smart TV. Issue#1 Though I can use my apple TV remote and LG Magic remote for basic operations; I can not set the favorites or sort with either of the remotes. Appreciate if that support can be provided at least how to configure the remote to work on STBEmu. Issue#2 If I am watching say episode 5 and if i click back button I expect it to go to the list of episode and highlight Ep 5. But it goes to some other Ep #..WhyNickNmVersion: 4.4.2

Buffering issueApp is keep on getting stuck after few minutes. Not happy with purchase..Ashish DubeyVersion: 4.0.2

App stopped workingApp just gives authentication failure after IOS upgrade. No response from app developer and no app upgrade for months. Need these bugs to be fixed. Don’t waste your money..BigBoss321Version: 4.4.2

No Stars- App doesn’t workDownloaded the app and added profile successfully but video doesn’t play. Already reached out on Facebook messenger to support for refund but haven’t received the response..MG_1111111111Version: 2.4.1

Doesn’t workThis app stopped working now. It gives authentication failure. It use to work before. Just doesn’t waste your money. If u send emails no one responses. Very poor customer support.Bk akiVersion: 4.4.2

No supportZero support No closed captioning Half the time app has issues or does not work. Server problem often. No response on email sent to them..HardocrefanVersion: 4.4.2

Do Not PurchaseThis app does not work. I have entered all the correct info but no video is playing. I used iSTB app with the same info and everything is perfectly working. Wasted my $7..Kashif2202Version: 1.9.1

Why this app doesn’t work on 5G mobile internetWorking fine on wifi but the channels doesn’t load on LTE or 5G connection..Bhavin11111Version: 3.1.0

The app keeps crashingInspite of downloading multiple times.. can’t make it work.Hji)k7kjxgoVersion: 4.4.2

Asking twice to payThe App is good but they are asking to pay again for the MAC app even when the developers are same. That does not make any sense to me.Ash_022Version: 4.4.2

Not working and don’t purchase2nd day still not working and no one help me yet. I will file complaint to Stop or ban this app coz it’s paid and still not working..Jackon millerVersion: 4.4.1

Waste of moneyNone of the video playing. Keeps loading and error at last.Vshu7579Version: 4.4.2

Live channel are hangingLive channel keep hanging/buffering even getting 500 mbps speed. Using the orange play setting. Written to tech team from past 6 month but no update..@ni_gVersion: 4.0.2

Developer likely given up on this appCrashes a lot, developer doesn’t respond on FB messenger, cannot reach anyone to share issues!.Code name narutoVersion: 4.4.2

Don’t workTried everything, still don’t work..Star I’mVersion: 4.4.2

App stopped workingThe app just stopped working on my Apple TV, reset and still nothing. Everything works fine on the iPad though..JPtv99Version: 4.4.2

Always BuffersA paid app should not be that much ignored by their developers. The app can’t open any channels always buffers and stops. Please help the developers reputation is questionable..Raja JanjuaVersion: 4.4.2

App not workingI moved from Verizon to ATT and app stopped working and I did contact support but no response for weeks.Smutyala22Version: 4.4.2

Log in issueI hv proper portal information and I tried to log in but it’s not working. I tried to talk on live chat but no one reply back from 5 hours. Very bad app..HevilpVersion: 4.0.2

Not working with latest Apple updateApp video player is not working with latest update on iPhone.KDG2021Version: 4.4.2

Not what I expectedThe app hangs when there is a pop up in the app. The only solution is to restart the Mac. Too costly for the features.MjjvjvVersion: 3.8.1

Chrome case not working, unresponsive supportApps works great. But, some channel does not load with this app, while same channels work with other app. Chrome cast also does not work properly. Most off the time it does not work well, while able to cast occasionally. Sent multiple emails to support, but no response from their end. It seems they does not care about user that actually paid for an app.Jn010217Version: 4.4.2

Not workingWaste of money, not working at all.Navi ansVersion: 4.4.2

Not workingSuddenly stopped working from 2 days before that it was working perfectly fine..John alhabiVersion: 4.4.1

Doesn’t workSame settings but nothing plays, i install iSTB Lite version works better than this paid one and seamless.ZohanaiderakVersion: 4.4.2

Not working.Hello developer. My app is not working as a pro app or any streaming app should work. It would play any video for 5ish minutes and then stop playing. I have to restart after every 5 minutes to watch a video. Its even worst than a watching ads. Bring an update or solve my problem any way..Vic98762Version: 4.4.2

It won’t connect to chrome cast please help I will change review to 5 starts if I can get helpWon’t connect to chrome cast please help..Jasdeepsidhu68Version: 4.4.2

Why you are deducting money every month?Why you are deducting money every month?.Rahuliphone7Version: 4.4.2

Waste of moneyPlease dnt buy this app .. its not working at all for me.. it is totally useless and waste of money..Fraud scam waste moneyVersion: 4.4.2

Live TV not working only on demandSent an email to support no response..Derek JankowskoVersion: 4.4.2

BrokenConstantly facing issues had this issue for over 2 years, no response from host upon emails and im disappointed! Keeps glitching and having authentication problems..SherdillllVersion: 4.4.2

No customer supportIt does not work on data only on wifi. And my interest is 1gps so it's not my speed. I have email the company for the past month no response. I also looked at forums and many people have the same issue with no support from cu service.DamonkingVersion: 4.4.2

Videos not playingVideos aren’t playing.HarryKurupVersion: 4.4.2

Please do not download thisNot a valid source , Not working at all..AzzzzzzzyyyyyVersion: 4.4.2

Beware: Unexpected Charges and Unresponsive SupportI've been a loyal user of this app for over three years. Recently, I encountered a frustrating issue. While trying to clear the app's cache, I accidentally deleted it. To my surprise, when I attempted to reinstall it, the app, which I had already purchased, prompted me to pay again. This was perplexing since the app icon clearly displayed the cloud symbol, indicating it was a previously purchased item. Seeking a resolution, I reached out to the support team but was met with silence—no response, no solution. This left me with no choice but to repurchase the app for $9.99, solely because my IPTV subscription was still active. I'm disappointed and feel compelled to warn potential buyers: this experience has significantly diminished my trust in the app. The lack of support and unexpected charges are major drawbacks. Consider your options carefully before purchasing..ClassytimoVersion: 4.4.2

Not workingThe app was wonderful until yesterday where it’s not loading anything now and black screen appears after clicking any video. Developer can you please check and make changes. Thank you. I will change my rating once resolved..Pg121096Version: 4.4.2

Stoped workingIs there an ios 17 update the app was great then just stopped working all together.ChubzforuVersion: 4.4.2

Does not workThe app doesn’t work.Ekemep007Version: 4.4.2

Now does not workIt worked just two days. Now its showing authorization failed. Dont know that if i delete app and reinstall it then i have to pay once again or not..Preet Gur bajwaVersion: 4.4.2

Waste moneyNot working at all.SeeratroopVersion: 4.4.2

Picture Keeps Freezing - DisappointedNever got a response from the help email or from the Facebook page. Looks like the developer has abandoned supporting the app. I won’t recommend it at all..EmbectraVersion: 4.4.2

Waste of moneyIts not working anymore.AminejuniorVersion: 4.4.2

Authorization FailedThis App is Not Reliable. Keep getting Authorization Failed. Repeatedly had to enter Host and Mac Address Info. Now it doesn’t work at all.Ease1973Version: 4.4.2

Doesn’t workIt works on StbEmuTV and not on the PRO version. Wonder why.Sahi PankVersion: 4.4.2

Waste of moneyJust purchased it and very disappointed, my info is all correct it loads and then doesn’t play the channel! Pls remove this app entirely from the App Store so no one else loses money!.A1tryoutVersion: 4.4.2

Dosen’t workI have a paid version of this app , only worked for few days and stopped working after 3 days, it is always stuck at authorization for some reason, I have valid iptv ; which works fine on firetv with same app but not on Iphone . i won’t recommend it..Shailen6882Version: 4.4.2

Doesn’t workThis isn’t working for me. I suppose I have different iptv server / login and PW requirements. How do I get my money back?.Stef f1Version: 4.4.2

Absolutely PatheticIf Apple allowed to write curse words here, I would have written it. This app is made to steal money only. Works for 5 minutes and then just shows a blank screen for a week. I hope you someone rips you off big time someday..DetectivePAVersion: 4.4.2

Worst appDoesn’t work waste of Money hopefully I get my refunded I can not rate it less then one star.Tester12345techVersion: 4.4.2

Does not workDon't waste you time and effort App doesn't work..SulemanjesaniVersion: 4.4.2

Pas bonNe payer pas pour ça. App qui fonctionne pas..Patwin28Version: 4.4.2

Not happy with the performanceIntermittently stuck while watching. Always needs to restart. Frustrated..Alex C ThomasVersion: 4.4.2

What a scamI downloaded free version which bombards you with and in locations to prevent you from seeing the full screen, just to test it out at least the channels would display a bit but when I downloaded the full pro version I became completely disappointed and felt ripped off. I only got 99 of the 800plus channel I had and only from the states. And on top of that the channels won’t even load. Neither version is good save your money. I feel like I deserve a full refund for being lied to.PlayfairGVersion: 4.4.2

Not working anymoreWas working for a few months and now and since 2 months, it’s says it’s temporarily unavailable. Try to reach them, nothing! Never waste money like that!.PdaluciferVersion: 4.4.2

Worst appDon’t waste your money and time it’s literally garbage.Inder511Version: 4.4.2

Just shows black screenSince last few updates I am waiting to have this app work normally but its keep giving some issues. I did download latest update and it just keep trying to play content with black screen for all channels..TvservVersion: 4.4.2

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