StbEmuTV (Pro) Customer Service

StbEmuTV (Pro) Positive Reviews

Live Video player needs some more workMaybe try adding another player option that is better suited to play any 4K channels especially on Apple TV. Video looks pixelated and feels like it can’t keep up with the live feed..Jalebi90Version: 4.4.2

Good AppThe best stalker IPTV app I found for iOS. Though after the recent update, the app is bit slow and buffers a lot than before. Hopefully it gets fixed in the next update. I used this app on mobile and Apple TV. On mobile everything works fine but on Apple TV the catch up doesn’t play at all. Also would be better if we had more setting options on the player. Overall a very good app and frequent updates from developer..Kaani2008Version: 3.6

ExcellentI’m very happy with this App. It’s easy to work and set up with playlists and has logical, clear and functional controls that all work well. The latest version for ios15 appears to be stable so far. Best of all it mirrors perfectly on my Airplay compatible TV giving a great viewing experience. I have no complaints about this app whatsoever and recommend it highly..PeturbedVersion: 3.5.1

Great potential - needs gesture control for Apple TVGreat app. Excited to see StbEmu on iOS and tvOS. However, it needs a bit more refinement, especially for the TVOS version. Refinement such as gestures for changing channels, shifting from full screen to menu view while retaining video playback. But overall, its a great start. Looking forward to further improvements..Ramki9990Version: 1.6.2

Live stream content not playingWhen I plays live TV content, it stops playing after few seconds. Works fine after software update..Sendil06Version: 3.6.1

Basic features don’t work for tvOS appThe app is laid out well and I am happy that I don’t have to switch to fire TV to use this app. Also the search channels function is fantastic. But it definitely needs refinements - the channels cannot be marked favorites as center button on Apple TV remote (2022 model) does not work - same with catchup feature. Can select but cannot click on it with the remote. Gets annoying since you are paying to download the app. Hope there is an update soon.RonakBVersion: 4.4.2

Great potentialPlease add the capability / option to increase the amount of buffering as that will help on WiFi or Mobile networks. It works great on directly connected Ethernet network to the AppleTV..AnkurSinglaVersion: 4.4.2

StbExcellent, but why is there no option to change the screen size?.AbuSaid5555Version: 2.6.1

Works wellI think stb channel menu can be compact. It will save space and can see more content in one page. Perhaps a compact small font toggle. App works well for now..SaikoBoiVersion: 4.0.2

Excellent AppThis app works way better than firestick version.👍. Also tech support was great. Thanks gor all the help to make this work..SrimunVersion: 2.6.1

Does the job, missing key features.Need this to have a must have option of playing videos If needed wirelessly..VJTexasVersion: 3.8.1

Last patch update broke streaming please fix itAfter updating software the streaming stopped working facing error with gateway please look into it..AdhvikjayVersion: 3.7.2

Bug fixes neededCan’t pause the TV movie or shows in Apple TV. Freezes sometimes Need regular updates to App..VummVersion: 4.4.2

It would be great if it update on iMacSo far great Thank you for your effort. Stay safe.BalaAlanVersion: 3.5.1

Last update broke my audioPlease fix the stbEmuTV app. Your last update on my Apple TV broke the app. Video is playing but no audio.Avi248Version: 4.3.1

Will not work with 16.1.1Was working great but once the phone was upgraded the app stopped working. Waiting on fix.NiyorcoVersion: 4.4.2

Does it have fire tv version?The app is nice. Is there a version for fire tv?.HituRauljiVersion: 4.4.2

Was working fine until yesterdayUsing since last 9 months, had issues but worked and now not working on wifi... works on Data only, error says "A server with specified hostname is not found". sent you email twice but still no response.... Fix it at the earliest.....Umang ramaniVersion: 4.4.2

ExcellentGood App. Lots of room for improvements, could be the best on App Store..AaNn1011Version: 4.4.2

Great.This application works well and they have a good support also. Continuous improvement. I like it, thank‘s..Vlitunes11Version: 4.3.2

To get 5 stars:Good app but for 5 stars plssssss add Picture in Picture.Mid565Version: 4.4.2

Best AppBest app to Access thousand of Channels its one time payment after its free if you you know how 👍.X_DeolVersion: 4.4.2

Subtitle for Apple TVHow do I turn on subtitles on Apple TV ?.Baazsandhu111Version: 4.4.2

Starts in the middleWhenever i play anything it starts from the middle , is there any solution for that.PareshchhabraVersion: 4.4.2

It woks back !!Today december 11tb the apps work back !!!.Ram450Version: 4.4.2

Casting or airplay supportHi can we look and adding casting support or airplay support from apple devices Thanks.Rajurai_Version: 4.4.2

Air play doesn’t workEven though my local access network is enabled for the app, it says no devices available to airplay. Airplay works fine with other apps..LlashwinllVersion: 4.4.2

Not family sharingThe App says it supported with Family Sharing but it is not. Please fix this. Otherwise so far this App is great.K L CampbellVersion: 4.4.2

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StbEmuTV (Pro) Negative Reviews

Developer does not respond in chat or emailsThe app is great but need some bug fixes. - Does not switch between horizontal and vertical views on the iphone. only happens when video is playing in full screen. - it does not hold setting such as portal configuration : server or portal. - channel view list is too small. Program names do not fit properly. possibly make left buttons hidden on Apple TV to make more room for the channel list. - Random crash on Apple TV - Does not backup favorites. - Main menu jumps randomly when scrolling to the left or right on Apple TV - Chat with support team in the app useless. No response from developer. Everyone complains in the chat too. - last update to the app was posted 8 month ago. - Add m3u playlist support if possible. I’ll adjust rating as soon as developer fixes the issues. Thank you..ТVVersion: 4.4.2

App is becoming more slowVideo and other shows keep on loading. Its become more slow. If you want to watch video, first of all it takes lot of time to load and open, then it keep on buffering. Search is also not good, if you search something and try to search another keyword it will not do anything. This app need lot of improvement especially playing recorded videos..Rkvstb81Version: 4.0.1

Subtitles and parental control missingThere is no subtitle feature or parental control as the developer claims. The developer is a low life liar. You cannot delete channels from within the categories. EPG is seen per channel but not in a tabular format so it is a bit annoying. There is no history of past channels, which you should generally have access to. The developer does not respond to emails for features to be updated or to report issues. The developer is what his religion teaches him to do. what more can I say. Dishonest and man without integrity..Manonfire20Version: 4.4.2

Way too much bufferingTotally loved the interface and user friendliness - so worthy of being on an Apple TV. Sadly, I went back to using the same app on a Fire TV stick because the Apple TV app had way too much buffering. no, not a bandwidth issue or a network issue, as the app on the Fire TV stick works just fine. I would love to go back to the Apple TV version, coz the fire TV stick user experience - seriously?? Any update that you can do to fix the buffering issue would be much appreciated..Mx339Version: 4.1.0

Selected channel position1. The selected channel position won’t show directly once we minimized the screen unless we have to scroll down about 5 to 6 channels on left hand side to get the selected channel. 2. We can identify the selected channel if it has “Now playing” label on it and if you can also add different color background to that label/text, that would really help people who are having poor eyesight in reading..U ItachiVersion: 3.2.1

App quits while changing channel AppleTVInitially when I started using the app it worked flawlessly and easy to work with on AppleTV. After two months the app quits automatically either by changing channel or after finishing one episode of a series. It very annoying and frustrating. Please fix it for Apple TV..ParthvijayVersion: 4.4.2

Barely works.I have a paid subscription. It works half the time . Constantly buffers when it does work. And that discord channel offers no help nor does the developer. Don’t waste your money or time with this app 😡.Pointguard68Version: 4.4.2

Not working properlyThis app doesn’t work properly. You see videos history but it won’t work and video club doesn’t work, worst navigation but app price too high.ReddypinchaVersion: 4.4.2

Unable to Channel History date and programsI have installed in Apple TV and IPhone app… I am unable to see channels history recordings list in Apple TV and Phone just doesn’t play the history contents… I would not recommend the app if it’s not capable of delivering after the paying so much to development.PMFaulerVersion: 2.1.1

Not workingNot working! Every setting matches my home stb setting and it's not working on this app. It used to work but then stopped working and ever since did not work at all. Secondly it never worked without wifi when traveling. What a waste of money.SheikhAtifVersion: 4.4.2

App stopped workingApp was good in the beginning then it stopped working on data and only worked when it was on Wi-Fi. Then stopped working completely. Deleted it and reinstalled it and stopped working completely. Tried to get help from support but no reply..Raineesh1991Version: 4.4.2

Only works sometimesThe app stops working after a few days. It loads sometimes and then stops working again. Tried sending feedback to the developer a few times but no response..JaymindagliVersion: 4.4.2

Buffering issueApp is keep on getting stuck after few minutes. Not happy with purchase..Ashish DubeyVersion: 4.0.2

This app stops working after every apple software updateI had purchased this app on my AppleTv, and it suddenly stops working after updates on the box. No proper support or response from app developers. Don’t waste ur money is what I recommend. Thanks!.Sashi yegginaVersion: 4.4.2

Less updates than free versionFree version of this app gets frequent updates and bug fixes, 6 updates over last year itself. But pro/paid version hasn’t been updated over year now..Vishu1508Version: 4.4.2

JunkJunk in Everett aspects 1 god knows why channel sound by default is set to “ disable “ . You go enable the sound and move to next channel again it goes into “ disable “ 2. Everything with app on Apple TV is wrong 3. Should try to get like istb app.Partha ReddyVersion: 4.3.1

Support tries to sell you subscriptionsSo I bought the app then didn’t understand how to use it so tried to contact support. The support immediately tried to sell me something without asking me anything whatsoever..Thermal gamerVersion: 4.4.2

Issues with STBEmuI got this STBEmu Pro and installed it on my Apple TV. I use this with my LG Smart TV. Issue#1 Though I can use my apple TV remote and LG Magic remote for basic operations; I can not set the favorites or sort with either of the remotes. Appreciate if that support can be provided at least how to configure the remote to work on STBEmu. Issue#2 If I am watching say episode 5 and if i click back button I expect it to go to the list of episode and highlight Ep 5. But it goes to some other Ep #..WhyNickNmVersion: 4.4.2

Why this app doesn’t work on 5G mobile internetWorking fine on wifi but the channels doesn’t load on LTE or 5G connection..Bhavin11111Version: 3.1.0

App stopped workingApp just gives authentication failure after IOS upgrade. No response from app developer and no app upgrade for months. Need these bugs to be fixed. Don’t waste your money..BigBoss321Version: 4.4.2

No Stars- App doesn’t workDownloaded the app and added profile successfully but video doesn’t play. Already reached out on Facebook messenger to support for refund but haven’t received the response..MG_1111111111Version: 2.4.1

Doesn’t workThis app stopped working now. It gives authentication failure. It use to work before. Just doesn’t waste your money. If u send emails no one responses. Very poor customer support.Bk akiVersion: 4.4.2

Do Not PurchaseThis app does not work. I have entered all the correct info but no video is playing. I used iSTB app with the same info and everything is perfectly working. Wasted my $7..AyFNBRVersion: 1.9.1

No supportZero support No closed captioning Half the time app has issues or does not work. Server problem often. No response on email sent to them..HardocrefanVersion: 4.4.2

The app keeps crashingInspite of downloading multiple times.. can’t make it work.Hji)k7kjxgoVersion: 4.4.2

Asking twice to payThe App is good but they are asking to pay again for the MAC app even when the developers are same. That does not make any sense to me.Ash_022Version: 4.4.2

Waste of moneyNone of the video playing. Keeps loading and error at last.Vshu7579Version: 4.4.2

Don’t workTried everything, still don’t work..Star I’mVersion: 4.4.2

Live channel are hangingLive channel keep hanging/buffering even getting 500 mbps speed. Using the orange play setting. Written to tech team from past 6 month but no update..@ni_gVersion: 4.0.2

App stopped workingThe app just stopped working on my Apple TV, reset and still nothing. Everything works fine on the iPad though..JPtv99Version: 4.4.2

Developer likely given up on this appCrashes a lot, developer doesn’t respond on FB messenger, cannot reach anyone to share issues!.Code name narutoVersion: 4.4.2

Always BuffersA paid app should not be that much ignored by their developers. The app can’t open any channels always buffers and stops. Please help the developers reputation is questionable..Raja JanjuaVersion: 4.4.2

Not working with latest Apple updateApp video player is not working with latest update on iPhone.KDG2021Version: 4.4.2

Please Fix Cast to Smart TV OptionPlease Fix Cast to Smart TV Option, Even though my TV and iPhone are on same network, The casting doesn’t work..IBenY_MahajanVersion: 4.4.2

Not workingWaste of money, not working at all.Navi ansVersion: 4.4.2

Please respondI’ve tried emailing. I’ve tried messaging here. Nothing I paid for this app and it doesn’t work. I would like my money back, please.X3anfrwwVersion: 4.4.2

Does not workThe app doesn’t work.Ekemep007Version: 4.4.2

Not workingSuddenly stopped working from 2 days before that it was working perfectly fine..John alhabiVersion: 4.4.1

Where is app support?I’m trying to figure out this app and how to add things onto favourites with AppleTV. My provider has not idea, and there is a discord channel with no one answering questions..88JPXVersion: 4.4.2

Greedy OwnerApp didn’t work & won’t refund.Deep51~^*Version: 4.4.2

GarbageThis app is garbage. Even when you go through the trouble of activating the app properly it’s garbage. 70% of the channels do not work. Picture in Picture setting doesn’t work. Communist interference from the CRCT. Sports channels are garbage they are all delayed from real time. When you watch international channels the freeze and lock up. Marking favourites doesn’t work and with this many channels to need to have the ability to mark favourites.Waste of money. You pay money to watch a spinning wheel. Don’t buy this for watching sports. Any NFL and MBL game freeze ever 30-60 seconds. Funny the commercials never freeze or lock up. Watching sport full screen is a joke. This is worse than cable..WiczedVersion: 4.4.2

Not workingNot working. Wrote email to developer. No reply..Mastertv123Version: 4.4.2

It’s working not nowHi there, any admin there? my IPTV was working before through stbemutv pro app but now it’s not working at all? Can you please let me know the reason? I really need to work this on my iPhone and it was working before. T.ApapappasVersion: 4.4.2

Sometime not workingGetting frozen Any admin there?.Zahid hasanVersion: 4.4.2

Video doesnt load on apple tvWasted my money. It works fine on google tv but not apple tv.Niketh90Version: 4.4.2

App not workingPlease reach out to me to help me out to setup app setup.Viraj_1910Version: 4.4.2

Not worth bothering with!This is a terrible app. It is not intuitive at all and performs poorly. I would not spend time nor money on this. I am not sure how they can charge for the caliber of this app..CampyVersion: 4.4.2

GlitchWorse app ever so many glitches it doesn’t even work 90 percent of the times. Dont spend money.RaqaktVersion: 4.4.2

English movies - latest is not workingUpon clicking on ENGLISH MOVIES - LATEST, I am unable to play any movie. It just pause playing movie automatically..Rockybal431Version: 4.4.2

Time out errorAlways getting message for time out Not worming.Bhangu-PaliVersion: 4.4.2

Not working on iPhone 15 pro maxI just downloaded this app , I see all the channels list … when hit play … not happening… is there a solution for this ? Please help.MaramgantyVersion: 4.4.2

Chrome case not working, unresponsive supportApps works great. But, some channel does not load with this app, while same channels work with other app. Chrome cast also does not work properly. Most off the time it does not work well, while able to cast occasionally. Sent multiple emails to support, but no response from their end. It seems they does not care about user that actually paid for an app.Jn010217Version: 4.4.2

Wastage of moneyNo sports channel working either waste of money.Bikram sainiVersion: 4.4.2

It’s not workingGot it a month ago, worked well. But now it’s not working..User1511NNVersion: 4.4.2

Doesn’t workSame settings but nothing plays, i install iSTB Lite version works better than this paid one and seamless.ZohanaiderakVersion: 4.4.2

Not working.Hello developer. My app is not working as a pro app or any streaming app should work. It would play any video for 5ish minutes and then stop playing. I have to restart after every 5 minutes to watch a video. Its even worst than a watching ads. Bring an update or solve my problem any way..Vic98762Version: 4.4.2

It won’t connect to chrome cast please help I will change review to 5 starts if I can get helpWon’t connect to chrome cast please help..Jasdeepsidhu68Version: 4.4.2

Why you are deducting money every month?Why you are deducting money every month?.Rahuliphone7Version: 4.4.2

Waste of moneyPlease dnt buy this app .. its not working at all for me.. it is totally useless and waste of money..Fraud scam waste moneyVersion: 4.4.2

Live TV not working only on demandSent an email to support no response..Derek JankowskoVersion: 4.4.2

BrokenConstantly facing issues had this issue for over 2 years, no response from host upon emails and im disappointed! Keeps glitching and having authentication problems..SherdillllVersion: 4.4.2

Videos not playingVideos aren’t playing.HarryKurupVersion: 4.4.2

Please do not download thisNot a valid source , Not working at all..AzzzzzzzyyyyyVersion: 4.4.2

Beware: Unexpected Charges and Unresponsive SupportI've been a loyal user of this app for over three years. Recently, I encountered a frustrating issue. While trying to clear the app's cache, I accidentally deleted it. To my surprise, when I attempted to reinstall it, the app, which I had already purchased, prompted me to pay again. This was perplexing since the app icon clearly displayed the cloud symbol, indicating it was a previously purchased item. Seeking a resolution, I reached out to the support team but was met with silence—no response, no solution. This left me with no choice but to repurchase the app for $9.99, solely because my IPTV subscription was still active. I'm disappointed and feel compelled to warn potential buyers: this experience has significantly diminished my trust in the app. The lack of support and unexpected charges are major drawbacks. Consider your options carefully before purchasing..ClassytimoVersion: 4.4.2

Not workingThe app was wonderful until yesterday where it’s not loading anything now and black screen appears after clicking any video. Developer can you please check and make changes. Thank you. I will change my rating once resolved..Pg121096Version: 4.4.2

Stoped workingIs there an ios 17 update the app was great then just stopped working all together.ChubzforuVersion: 4.4.2

Now does not workIt worked just two days. Now its showing authorization failed. Dont know that if i delete app and reinstall it then i have to pay once again or not..Preet Gur bajwaVersion: 4.4.2

Waste moneyNot working at all.SeeratroopVersion: 4.4.2

Picture Keeps Freezing - DisappointedNever got a response from the help email or from the Facebook page. Looks like the developer has abandoned supporting the app. I won’t recommend it at all..EmbectraVersion: 4.4.2

Authorization FailedThis App is Not Reliable. Keep getting Authorization Failed. Repeatedly had to enter Host and Mac Address Info. Now it doesn’t work at all.Ease1973Version: 4.4.2

Doesn’t workIt works on StbEmuTV and not on the PRO version. Wonder why.Sahi PankVersion: 4.4.2

Waste of moneyJust purchased it and very disappointed, my info is all correct it loads and then doesn’t play the channel! Pls remove this app entirely from the App Store so no one else loses money!.A1tryoutVersion: 4.4.2

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