Passion: Romance Books Library Customer Service

Passion: Romance Books Library Positive Reviews

Do NOT download!!!! Kills battery & poorly written EnglishI only give it five stars, so that the review gets read. Do not download and install this app. I have had nothing but problems. This app uses more battery than any of my other apps, including similar book apps. In just minutes it heats up my phone to dangerous levels (no other app. I use heats up my phone.). The grammar in the story I’ve read is atrocious. English is obviously not the first language of the author, and they obviously do not use a proofreader before publishing a book. There are numerous errors such as using present tense instead of past tense, misspellings that make a sentence unreadable. And each chapter’s mistakes are worse than the previous chapter, to the point where there’s multiple errors in most paragraphs, which makes it just too annoying to read Here are just a few of the incorrect word uses: bugger/burger, dare/dear, dose/does, tear/their. Now imaging multiple mistakes like those in a 2-3 sentence paragraph. To alloying to continue, even though the story plot was interesting, it’s too annoying to try to read when you have to figure out trying to say because of their mistakes..CreatinineVersion: 1.49.0

Scam!🥰Hopefully, this gets published. I am only rating it high so it can get through. I the app and then realized it was going to cost a fortune to read the whole book so I stopped. And then the app he’s kept charging me through my Apple Pay every couple days sometimes multiple times a day. I now keep a zero valence in my Apple Pay. But if I do have money in there from someone paying me they will charge me. They will also charge me a smaller amount if I do t have the amount they want!!! I cancelled the app out months ago 5 to be exact! And it is totally out of my phone and iPad hard cancelled not just from the screens. But there is no way to contact them to cancel them! You can’t find these people! So don’t sign up for this app! Beware! They say they are friendly and want to help but I can’t even find out where to contact them?!? The contact us stuff leads nowhere! Even Apple can’t find them. To help get my money that is leaking out! I had another book I tried at the same time and cancelled with no problem at all. I don’t no why these people are so bad. 🥵.LollieSnowVersion: 1.68.0

You will get robbedI am only giving 5 stars so it will get read. I paid .99 to read a book as a trial run since it looked really good, it wouldn’t let me create an account first (I saw them on Instagram) so I paid and there was no way for me to create an account after and then expected the book to copy and paste once the app downloaded since most apps work that way. It never worked so I figured something went wrong. Well now I was charged 60 for a subscription on an account I don’t even have with no way to cancel it either. I emailed their support team and have yet to receive a reply and I’m hoping that my bank can help me fix it otherwise. I don’t even know how often they will be charging me since I never received an email on the initial purchase and it doesn’t appear as a subscription on any app (insta, Facebook, google, or Apple)..Uribae13Version: 1.58.0

UnacceptableI gave a 5 Star Review so that it will be read. I do not recommend this reading app. I have been dealing with the Support team for the last 20 days regarding a in-app purchase that did not get credited to my account. First they asked for proof of purchase - I sent them the detailed report from apple! Then they say that they are receiving a high number of messages and that I am in the queue and will be contact as soon as possible. I only get an apology email when I email daily about my issue. Almost like a ro-response. IT department has not responded and they have my money without providing a service. I feel robbed, well I gave them a chance with a lot more time than I should I will just let my bank handle it. DO NOT USE THIS APP THEY ARE HORRIBLE, DON’T EDIT STORIES PROPERLY AND DO NOT HONOR IN APP PURCHASES..ChinsMom4Version: 1.55.0

SCAM!!!SCAM!!!SCAM!!!Do not download this app and if you have authorized thinking you were safe through Apple Pay, check your accounts daily. Because this app was charging me twice in one day and kept charging after I cancelled subscription. I have sent an email but I don’t expect to get any where with that but it’s the chain of command. The one novel I was reading I got half way through when I realized I have been charged over a $100usa. It went against everything in my little reading heart to not complete this book but it would ended up being $200-$300usa for me to finish it. And I just can’t afford that. You will see me often because I plan to comment on the truth every time I see an advertisement and even on the platform of others that is not passions. I plan on making them to go viral with the treachery and false advertising. So see you later peeps. Be like me when you see it tell the truth be it good or bad..Cj2765Version: 1.66.0

Written by 13yo or early AIDon’t waste your time. I’m putting 5 stars like others so it rises to the top. The two star review disappeared. This is written by an extremely immature adult with zero life experience, bad AI, or by a 13 yo. The story concept sounds interesting originally, but the execution is poorly handled. A ‘playboy’ who has never been seen before holding a girl’s hand in public or kissing before the main character? Changing a shirt and makeup suddenly makes her unrecognizable to her neighbor? A guy always wearing sunglasses everywhere like some bad commercial or 70’s film. A girl who thinks smoking is cool and her boyfriend is boring because he doesn’t? The main character throwing a temper tantrum while trying to get her evil mother’s approval. A girl who gets drunk to have s’x (gross), as if that’s desirable, and the guy who takes advantage (creep). Then the ‘playboy’ falls head over heels, because she was a virgin. Yes, definitely an immature, rosy viewed idea of the real world. Also, several of the sentences are obviously translated to English with a poor translation app. They are almost incomprehensible to read. My local library app is free and written by true authors. I’m moving along. I recommend you don’t bother starting..AnonMom80Version: 1.73.0

Please read!! YOU’LL GET ROBBED!5 stars so itll reach people. I downloaded this app about 2-3 months ago, and didn’t sign up for any trials. I only paid for “One-Time purchases” that were like 5$. The app charged my account 50$ aside from the small purchases i made. I spent days trying to cancel the subscription but it doesn’t show up in the app store or on my settings. ive tried everything and ended up deleting the entire account, thinking it would only be 50$. But now 2 months later ive been charged 50$ once again. This is absolutely ridiculous and i cant just let 100$ slide. I should’ve read the reviews since many other people have had this problem. I cant keep closing my bank just to get charged anyway..Jg igxuezmkvkgVersion: 1.67.0

Best reading app I haveI love this app! The other apps I’ve used only releases one chapter a day. This releases 3. I love the 6 ads you can watch (all at once) that come out to a little over a chapter. When you add in the daily check-in coins, the 2 ads you can watch after you claim the check-ins for an additional 10 coins, and the 15 minute reading coins, you can easily get 5-6 chapters a day. Much better than the one chapter a day like the others that don’t even give you the opportunity to get enough coins for a chapter. The lack of proofreading is the only downside with some stories (not all of them)..Jessica RFVersion: 1.56.0

I love it but…I gave this four stars because I love the coins and I think it is such a great way that they make it not to hard to collect them. However, I have found that each time I reopen the app I loose so many coins. I don’t usually write reviews but I wanted to be able to continue these stories and loosing all my coins is making it impossible. I had 42 this morning and when I reopened the app today it was 4 this is not the first time it has happened either just the first time it happen with this many. Overall I love the stories just wish I could read two and then need coins or have to wait or if we can keep the coins in our own account that we already had from watching videos or checking In multiple days..Sam_kosoVersion: 1.58.0

Conflicted…I love all the content I have seen this far on the app my confliction comes from the sheer confusion at this price point and this is coming from someone who has multiple reading subscriptions to multiple reading apps… I love that they reward you for the 15mins of reading but am confused as to if that’s only a few times a fay you get rewarded then it’s conflicting at $7.99 a week for a premium subscription which only gets you basically one chapter episode section a day and with a limit on a all of that it’s $1.99 for 200 coins which equals maybe 6 chapters and that can be read in under an hour for an average reader… while the stories are amazing I have spent over $20 on a book and still haven’t read half of it including the 2 subscriptions I signed up for and buying $20 worth of coins.SnjdavisVersion: 1.54.0

I give a 3 star because of the grammatical errorsY’all should really proofread and edit these books before they’re published. It’s already hard to try to decipher them. And the book “a wolf without a name” it was good until she explain having the feeling of wanting to touch by her twin brother that she didn’t know. Okay, she don’t know that he’s her brother but she quite dumb if she can’t see that they both look similar to each other. Like they both got the same color eyes and hair and face look similar to each other. Like come the freak on. Even a five year old could figure that out. But y’all really need to hire an editor to proofread and edit their books. It’s like ppl who drop out of school with no knowledge of correct English wrote these books..MamdneVersion: 1.54.0

StoriesThey have some pretty good stories. The ones where English isn't the authors first language are very difficult to read with so many mistakes. I wonder if proofreading is done at all. Also those that were translated have really ridiculous scenes where they are slapping each other constantly. Really silly, immature things said and done. A label or something saying that it is translated would be helpful and keep me from wasting my time. The price is way too high and getting coins for them to disappear is also frustrating. I have given up on this app even though I had started some really good storylines. I'm not willing to pay their prices when I can read Readict and Galanter for so much less with many books free..2022LadybugVersion: 1.73.0

What’s with these bugs?I enjoy the stories (accept for all the grammatical errors), but every time i try to watch the ads to get more coins the timer resets and becomes a longer time. It’s very frustrating I'm just trying to get the coins i need and it goes from 13 hrs to 24hrs without me even getting the coins I’ve been waiting for. I tried to contact the customer support but every time i try it says “there was an error sending your email”. I just want to continue getting my coins and reading. This app could be great but is just being very frustrating..DelilahleeVersion: 1.69.0

Huge ProblemI was head over heels for this app until I encountered an issue that I can’t let go. I’ve been reading nonstop for over a week now and already finished a book. I’ve started on another book called Forbidden Heat 18+ and discovered that after using coins to unlock two chapters in a row, the chapters were empty. Nothing was written so I skipped to the chapter after them, only to find that it left off at the missing chapters. This is highly frustrating. I used my coins to read but can’t even read. I haven’t had any other issues besides this but it’s very annoying. I suggest that there be a limit on words that should be in each chapter before you can upload them..Georgia10034Version: 1.45.0

DO NOT DOWNLOADPlease don’t download this game! The stories are okay at best but the fact is that it is so expensive to continue reading the stories! Also BEWARE the subscriptions!!! Most of the charge WEEKLY subscriptions that you can forget about. And they don't bill you weekly they bill you monthly so it will be a big sum. And when I accidentally subscribed for a book I was charged $75! And when I looked at my apple subscriptions I didn’t even find one to cancel! Luckily it’s being resolved right now but I would stay FAR away from this app!.Pun@real1Version: 1.54.0

SUPPORTI have been enjoying reading several stories. But it's been 5 times I haven't gotten the 36 points for watching the 6 ads a day. Did something change ?! I tried again even set my alarm to remind me to check @ the time showing available. When I ewent to the ads to watch instead of allowing me to watch the 24 hrs count showed already counting down & would not allow me to watch the 6 ads for the day!!! So because of this I have missed the 36 points for 5 days now equaling 180 points not awarded!!!!!! Also I do not see support info in the app anywhere nor how to comment on a story. This is why I have put this here..OctaviamelchrisVersion: 1.63.0

CoinsThe only thing I don’t really care for with this app, is that you can only read a few chapters and then either pay for more or wait 8 hours. If anything I think they should lower the wait time for chapters to every 2-4 hours. 8 hours is a bit much. And I think we should be able to get coins at the end of each chapter. Because if not then you hardly get any reading done and have to pay for more. But other than that I am obsessed!!! It’s an overall great app just hopfully they can update it soon so you can get chapters sooner or get coins at the end of your chapters or something so we don’t have to pay and arm and leg to read more than a few chapters..SierraadawnnVersion: 1.49.0

Watching ads to get points, STILL BrokenIn the app, you can’t watch ads, it gives a timer to the next period of time you can watch up to 6 ads; it just never happens. Soon as it hits 0:00, it’s stuck there until you refresh the app. Then the wait starts all over again It’s been like this for months, well now it’s been roughly 4 months since I last updated this review 🙁 You barely get points otherwise so it takes forever to get through a book. as soon as I finally finish this book, I’m deleting. There are so many other novel apps out there that run much better..DmadibugVersion: 1.67.0

Love it.!!I really love this app it’s one of my faves I haven’t had any issues with it so far and the books are really interesting I’ve already finished 2 books and I’m currently starting a new one that I’m already loving. I really wish you guys would bring back the coin earning though I was surprised this app did that and I really loved having it, it was really helpful and I didn’t have to wait long to read the next chapters. Usually I purchase coins but rn I am broke from bills so I have to wait but I would love it if it came back again.!!.MoniiqveeDVersion: 1.54.0

DO NOT DOWNLOAD AND WASTE YOUR MONEYDO NOT DOWNLOAD I only rated 5 star so my review can be read! I purchased coins to read my book. Not only did the coins magically disappear a day after they charged my card twice! I emailed the customer service about it and haven’t gotten any response! Also I have been trying to save up the daily reward coins so I can binge read and they keep taking the coins away after like 2 days which is ridiculous! Why offer a daily reward for logging in if you are just going to take them away anyway!.Princess SirinaVersion: 1.36.0

CoinsThis app is crappy, has some good books if you can read them. Five stars - no. Purchased coins I have not received yet. Plus the ads to receive coins are separator along with the coins for reading fifteen minutes is a joke. I would like my money back $9.99 purchased earlier last night and never received the coins but they sure were fast to deduct my money. Who wants to only read a chapter a day? Getting the chapters to update is almost impossible. Need some serious help with this app..TChevalonVersion: 1.57.0

Not worth itI’ve really enjoyed the stories I’ve read so far in this app, but the problem is you need coins to read the stories. And if you don’t have coins, you have to wait eight hours to read the next chapter. My main problem is that there isn’t enough ways to get enough coins. If you watch sixads, it’ll only give you six coins per ad, which is barely enough. After eight hours it will open the next chapter to read but I believe it is too long of a wait. Maybe if there was only four hours in between, I would believe the app was worth downloading.Aj122303Version: 1.72.0

Likes and DislikesThe stories are roughly what you would expect from the advertising, but it is difficult to keep a story you like. Every time I open the app, I need to start a new one..NightcoreFanGirlVersion: 1.70.0

Subscription sucksDon’t bother buying one of their subscriptions because you won’t receive it.Pigtailannie70Version: 1.40.0

FrenchHow can I put the application in French to read books in French because there is no option,.MiraaudreybenedicteVersion: 1.69.0

DO NOT USE - WarningWas signed up for a subscription of 49.99US. Without my consent. I did not see the first payment email in October it went to spam. I reached out to they customer service. They did return my payment and cancel the subscription. They need to remove the automatic sign up for subscription..CaroltngVersion: 1.63.0

Problème de langueLorsque j’ai commencé la lecture tout était en français. Il y a eu un moment où tout a gelé. J’ai téléchargé l’application de nouveau et maintenant je ne peux plus avoir le texte en français. Dommage car l’histoire semble bonne..Lilou1998Version: 1.66.0

Don’t understand how the chapters workI am very confused about the points on this app. I collect them daily and when I read 1-2 chapters all of my point have disappeared even though the chapters have been unlocked and don’t require coins to open them. At this rate it’ll take me forever just to finish 1 book. Very frustrated.-charmed3-Version: 1.63.0

SubscriptionI bought a subscription nothing came through. What a watse of money..ReadingalldayjVersion: 1.53.0

Obsidian alphaLiking this app n book.Cpcp72Version: 1.59.0

8 hour waits is hellI get wanting to support the people who made the book BUT TO MAKE ME WAIT 8 HOURS FOR LIKE NOT EVEN A PAGE OF WORDS IS WILDDDDDD and also why are coins so hard to get like I might as well just buy the book off of Amazon.Book critic queenVersion: 1.58.0

Would recommend 100%The stories and the app itself is all amazing and if you ever need to reach out about a problem you are having, don’t hesitate! They helped me figure out a trouble I was having with my subscription and they were really helpful every step of the way..SageGreen17Version: 1.54.0

Very helpful and kindWriting this from my wife’s phone, I had a problem with a subscription that was charging me every week and I was very confused on what these charges were, so I contacted the support team and they were very quick and understanding about my situation and offered me generous compensation for it Good customer service is always appreciated and I’m grateful, especially for the support staff I was talking to, Abby and Oliver 🤗.Miah that girl thoVersion: 1.51.0

PassionsGreat book.Chloe Ann 2272Version: 1.51.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.72.0

Passion: Romance Books Library Negative Reviews

Worst experience everI downloaded the app through a promotional on Instagram. When I created my account it didn’t recognize that I had already paid $6.99 for access for a week. I reached out to support and got a quick response. However, they told me that I needed to reach out to my bank because it showed that it was still pending status to see about having it be authorized to go through. My bank told me that it wasn’t going to go through for two days and it was the merchant that put that stipulation on there so because I wanted to continue reading I subscribed for $.99 … annnnd I still was not given access. I thought maybe I needed to log out and log back in for it to recognize that I signed up for the subscription. Well when I logged in I chose the option to continue with Apple ID when I tried to log back in utilizing the same option, it said that I couldn’t because it was a duplicate account so instead of logging me in using my Apple ID and attempting to create another account. when I reached out to support about me, not being able to continue reading after subscribing, I was told that it can take up to 24 hours for my coins to load. I didn’t purchase coins I purchase the ability to access the entire app. I then message them back telling them I no longer have the ability to access the app, and I have yet to receive a response. I’ve never had so much trouble being able to access something I’ve already paid for..BlueJnsLadyVersion: 1.54.0

DO NOT DOWNLOAD!!!!!!!!!*This app is a full on scam* The stories are either written in another language and translated poorly, or written by people with a terrible understanding of the English language. Imagine; a grown man exclaiming, “Wands!” as a substitution for literally any bad word. It’s embarrassing. Add to that the misspellings peppered throughout every book I tried to read. In order to read further chapters you either wait 8 hours to access, watch ads to collect coins, or pay for coins. Some of these “chapters” are only a few paragraphs long, essentially a page. One book I tried to read; I finished a chapter, waited 8 hours, went back for the next chapter that was LITERALLY the repeat of the last chapter. What a waste! Finally, and most importantly, I have been unsubscribed from the app since August. Yet even now, in October, I continue to be charged. I have contacted the developer and have been given the run around. And get this, even after canceling my card, if I add it to my Apple wallet, the app can resume charging me!! Not even Apple can apparently stop this. I’m frustrated and exhausted dealing with them. Thank goodness for my bank. They seem to be the only entity that understands customer support. Please, please, please; DO NOT get scammed by this horrible app!.LetsseeifthisworksVersion: 1.59.0

Scaaaam with a capital S!Kept getting ads for this app and the stories seemed interesting enough so I downloaded it. As everyone mentions, the grammar is atrocious. So many misspellings, punctuation, and incorrectly used words. Even the story’s writing is that of a 13 trying to write their first story. But the plot seemed interesting enough and the app had a promotion for their subscription for $0.99, so I bought it. BIG surprise it didn’t work. Literally nothing changed. No benefits, no coins, nothing. I go to the help center and follow their instructions (log out & log back in) but no change. Uninstall the app and re-install, but nothing. So I email them, which is what they request you do if you have issues. (It’s what they tell reviewers of their app to do too.) 24 hours later and no reply, so I email them again. 24 hours later and STILL no reply. I have not even checked my bank, I’m afraid, to see what amount they charged me. Based on other reviews I will have a long battle ahead of me… Please, please do not download this app. And I swear to god if the company replies to my review telling me to email their company, I will lose my mind..JessannahVersion: 1.66.0

Horrible frustrating appThis app has good stories. It will keep you wanting to read more and more. The problem is you need coins to read stories. So, when you run out of coins you either buy more from the app but you have to sign for subscriptions to get the coins, or you can get some coins daily for opening the app every day, for reading the app for 15 minutes, and watching commercials. Also, supposedly if you wait eight hours after reading, you can read next chapter. But, here is where they get you. I like reading a chapter at night and then when I’m having my breakfast next day I like reading it too. But, the majority of the time it won’t load the next chapter and when it does, it says that you have to wait again! So you lost your time and got mad at this annoying app. It happens with your coins too. It will open the chapter you were reading last and many times it takes your coins away in the chapter you already read!!! I’m just going to finish reading this book, and I’m deleting it! So mad at this dishonest app. They should do better by their readers..Gatinha83Version: 1.70.0

Coins Every Episode or wait 8 hoursI gave it a two stars because when reading the story. I was very hooked only to realized I need coins for each episode or wait 7-8 hours until I can read it again then I lost motivation to continue read the whole story because I don’t have much coins as a new beginner and I’m not paying for it with the scams going on. In order for this app to be successful and popular. Don’t ask for coins every episode or make us wait for hours just to read the next one, I understand the support for those writers as they did so much to write a book we can love. Coins ruins the whole entertaining and the point of reading. I mean we can just get a book for free somewhere or buy then read the whole book. This is silly to make someone pay or give coins every time. It’s a book that should be enjoyable. But it sounds like this is about paying the authors, not for the readers to have fun reading the book. I give this two stars because I lost the interest to keep reading..EvieLeigh2024Version: 1.72.0

Scam!1 star, It doesn’t work! I downloaded this app, and after only being able to read the single chapter you are allotted; which is basically a page in a book, every 8 hours, I decided to buy a weekly membership. Huge mistake because its not working ( just the already free parts ). I have been unable to use a single paid feature in this app. No promised book completion, no 1000 coins, nothing I paid for at all. I have contacted customer service repeatedly and they won’t get back to me, other than asking me three days ago for more info. Which I got right back to them. I provided them with the proof that they requested, even screen recording, so they could see everything I was trying to do to get what I paid for. It doesn’t matter how much I write back to them, they haven’t even responded saying we have the video and are working on your issue and we will refund you andd not charge you further till we fix the issue. So I’m half way though a paid week using the free services only. Let’s see if they bother to respond here!.EmmieExtromVersion: 1.67.0

Purchased coins disappear chapters purchased relockI issued a help ticket and there has been no response, they are all about a subscription that it doesn’t give you anymore perks than no subscription. When I created a new account using my Apple ID all the coins I previously bought disappeared and all my chapters I had unlocked to read relocked. All and any progress disappeared as soon as I decided to actually create an account. Response to developers: I did contact your customer service and I have to say WORST CUSTOMER SERVICE EVER! When they couldn’t argue the fact that I purchased the coins they just never responded back. I had to contact you three times just to get a first response to be met with well we don’t see your purchases. I sent them a screen shot of the purchases and asked them to refund the coins to my account. The customer service just never responded. After 5 days. I have now disputed the transactions through Apple because what I purchased was taken from my account and there has been no attempt to make it right..Jenny SlayVersion: 1.67.0

Can Barely Read Unless You PayI downloaded this app after reading a snippet of one of the stories on TikTok. I thought it might be an interesting read. However, this app is not worth your time. If you try to use any kind of “free” version, you can only read a few paragraphs at a time. You have to watch 6 videos to get 6 coins each and then wait 24 hours until you can watch videos again. You have to wait for everything. You get one chapter unlocked each day and the rest you have to have coins to unlock any other chapters. Chapters are 33 coins to unlock. You get a daily gift that says you will get 10 extra coins for if you watch 2 videos but it only lets you watch one and you get 5 coins. You can pretty much only read 3 super short chapters a day and have to wait unless you want to pay. I have shampoo bottles that have more reading material than these chapters. My story does not seem to have a lot of the typos and grammar issues that the others do but it just more frustration than it is worth..LindseyPenVersion: 1.58.0

Do not downloadI currently have 6 reading apps on my phone. This is the worst of them by far. They tell you to contact them with any issues but their response is ALWAYS asking you to send them pictures of the problem you’re having. I have these emails if anyone questions it. The last ‘issue’ I’ve had is you are supposed to be given 1 point for watching a coupling Total of 6 coins a day plus some for checking in daily and being on the site for more than 15 min a day. Problem is the timer ticks down but when it gets to the time I should unlock the 6 chances to watch ads to earn the 6 coins, the timer just resets . It’s done this almost 2 weeks. I’ve tried to get their assistance but I keep getting the ‘send us pictures’. OF WHAT??? A timer?🤷‍♀️. Also most of the books lack any editing or proofreadin!g and, if you’re reading in English, it’s obvious the books have been translated and not well. Just don’t waste your time. Try a different app that actually cares about their customers..LilpackratVersion: 1.61.0

What You WANT to know, but they don’t tell youThis thing is falsely advertised and way overpriced. You get the choice of paying about four times what you would a book at Barnes and Noble for a nobody author (literally anyone can make an author account) with tons of typos, language repetitiveness and poor writing. If you want the book for free you need to go on at least once a day watch multiple adds and unlock chapters. This will take you a month. I decided to try the premium, because it states you get 1,500 bonus coins and double earnings. However, it has done nothing. I updated the app but it only added more coins for certain books asking for 49 coins a chapter instead of 33. If you want a similar experience Radish is way better- you can earn free chapters and coins better and it has well known authors. Galatea is also nice because for 65$ a year you get access to nearly all their books. You may get 2-3 books on here for that price..Penny putuniaVersion: 1.61.0

These people are thieves!!!They are a zero star app but I see you need to give a high star rating to be seen!! I have been going back and forth with your company for 4 days now. I have said over and over that I did not start a subscription and to please cancel this subscription. First they attempt to make me keep it. I say no over and over again. Then they send me directions that do not work. I reach out again, not help. Then you start taking more money from my account! You guys are fraudulent and the worst reading app I’ve ever tried. I will be going to my back immediately! DO NOT PURCHASE ANYTHING FROM THEM BECAUSE THEY WILL STEAL YOUR CARD INFORMATION! Update: To be fair I am updating to say they have finally sorted out my account that I didn’t sign up for. It took many emails and this review, but it appears they finally cancelled everything and maybe refunded the last charge. I’ll update again if they did not..They steal your money!Version: 1.57.0

You need patience!!! Don’t recommend gettingSo disappointed: misleading ads, long wait times between stories, no customer service response, lost money, can’t sync w phone, email, etc. stories are just as raters mention, looks like written by a 5 year old. I wouldn’t give it a 13yr old. Repetitive and too much time wasted on feelings. I love u, I love u, back and for for days. Waste chapters. No way to bypass the ridiculous hours I have to wait to read the next chapter, no point earning opportunities, to find out was a waste of time to read driven chapter that takes about repetitive statements. Characters don’t discuss or have conversations relating to plot. I joined bec of advertisement for True Luna, turns out plot doesn’t even match what was advertised. Confusing and not many stories to choose from. I get it, starting app which is all the more reason to give ur first customers more!!.SigiiiiiiiiiVersion: 1.67.0

Watching advertisements blacks out at end, no coin reward.I’ve been trying to get the 6 coin reward that you can receive every 30 minutes. It takes a total of 3-4 times clicking on it before the advertisement plays, then when it’s finished playing it blacks out so I have to restart the app with no coin rewards. This has happen over 50 times within the last 48 hours. It’s very frustrating because I know per each video they’re getting paid advertisement revenue but I’m not benefiting from watching the video. It’s like a waste of time. I don’t think this is a good app, it has wasted so much of my time, and I will not continue to use it once I’m finished reading the book I’m on. I also could not buy coins without buying the monthly subscription, kind of glad that didn’t go through..Nessay720Version: 1.47.0

I wouldn’t useAlthough the stories are appealing and wanting to read , I continually have problems with this app. Obtaining and using the coins is a not convenient and they don't appropriate them correctly . I had purchase coins and never received them and sent a request and was told to wait 24 hours which I still had not received them. The watch ad option to gain more coins is never available, acting like you already watched the ads, which I hadn’t. It also uses the coins when the next chapter should already be available from waiting the long wait times. There also needs to be an option to give authors feedback. I enjoy the stories but there are some with significant grammatical errors, making the story hard to follow..HostrikeVersion: 1.66.0

Enjoying but… could be betterI really do enjoy reading with this app. A few things I believe would make a huge difference is proof reading after a story is published. From my experience too many stories have chapters then are exactly the same word for word and it’s really a hassle when you spend 33 coins and then have to wait for support to get back to you. I also think after you’ve waited a certain amount of time to read the story for free i.e waiting 8 hours for the next chapter and it’s only been 5 for example the amount of coins to unlock the story should not be the same as you have waited to continue to read. I believe the amount used should decrease. I really hope your team reads these reviews and works on some of these things..YaKnow84Version: 1.54.0

Only works if you payI downloaded this because I like reading stories written by various people who have fun ideas. I have other apps I use that update weekly or you get daily passes and then if you want to read more that day, you can choose to pay. But this one only allows one chapter which whatever, you can get more coins by watching videos and checking in every day. But the big problem is halfway through, you get blocked out unless you pay. And so I signed up for the free trial to see if I wanted to try it and it did literally nothing. I'm glad I didn't pay after I read the other reviews who did pay and nothing changed. It's not a supportive app at all and I'm not going to support this crap if I can't just ready a story and not have to jump through hoops..DancerbreeVersion: 1.65.0

Yes, it is indeed a scamI’m not even going to talk about their books. You pay for coins, each chapter of the book costs $x in coins. It’s a scam paying almost $50 for one book that’s not worth even close to that on quality. But here’s the real scam that infuriates me: If you subscribe to their their app and then wish to unsubscribe, they will give you the run around and never let you unsubscribe. Your Apple Pay will literally keep being charged each month! Their customer service will say they can’t find your account, your credit card number, your app ID, or you haven’t responded to their last email fast enough (less than 24 hrs in my particular example), so they’re closing the customer inquiry you submitted to them. They will continuously lie to you until you walk away from frustration. That’s the game; that’s how they make their money. Also, do not count on Apple to help you. They pretty much just told me to work it out with the merchant. (Passion app) I promise you that you can find literally free novels like this online without needing this app or any that are similar to it! Don’t waste your time, and don’t get sucked in!.Seriously p@&sed offVersion: 1.72.0

UhI’m pretty sure half the reviews on this app are fake. Considering Ive had to uninstall it and reinstall it four times within the past three days of having the app downloaded. Simply because it’ll get to the main loading screen, complete the loading and just stop. It wont advance past that screen. Then when it does, it’ll constantly keep trying to load the story your reading. Including not giving you any of the daily bonuses which I’ve missed out for 3 days now. And was only able to load the six bonus videos once. So honestly at this point, Im about to say the app isn’t worth it. Yeah the stories are great to read, when you can, but otherwise.. Dont waste your time. 🤷.Kassy AskelVersion: 1.31.1

Barely get to read.The way the apps works is you get read a couple chapters and then you have to wait 8 hours to read every chapter after that. There are coins you can earn to unlock chapters faster and you need 33 to unlock one chapter. There are daily rewards and videos. BUT the daily rewards only works for 6 days and then you get nothing. The videos only give 1 coin per ad which is ridiculous since you need 33 for one chapter and you can only watch 6 videos in a day. So the only real way to get coins is the daily rewards. It says 7 days but you only get 6 days and then the game just resets the days and stops giving it altogether. That means I just have to wait 8 hours for one chapter which is insane. DO NOT USE IS YOU ACTUALLY WANT TO READ SOMETHING..BubblyBubbles4632Version: 1.36.0

Do not download scam!!!Update: a month later and the glitches still are not resolved. I have fought with apple and been refunded EVERY penny this fraudulent app scammed me for. Now my goal is to complain until they remove it from the platform! A total scam of an app. They charge you for the same thing over and over. The amount of coins to read a book is more than you would ever pay to even buy a hardcover first edition. It is an absolute scam for garbage stories. Now their app has been glitching for a week you can’t even earn free coins. Than all the chapters reset and I had to pay to reread and get into a book I already read and was trying to find which chapter I left off on. Customer service doesn’t respond. It is a complete scam..C.C.GracieVersion: 1.72.0

EllieI downloaded the app thinking that sound like a great idea. I’d love to read I didn’t interested what some coins first purchase was great not a problem second purchase never received anything look to see if I was logged in maybe I made a mistake. No made a second purchase never received anything for me once for me twice on the bigger full, I bought more, thinking that I would do something different and purchased it on my husband’s account that I downloaded. Nope didn’t get anything from his either this is the worst site ever is nothing but scams, and I never received a dime back from passions, the only one that gave me my money back, was Apple for the first one, and nothing from their cents, do not download this app. It is a scam..It almost looked like funVersion: 1.68.0

AnnoyingI read a lot of this story when they put the ads in my game. I thought it was interesting and downloaded it. When I went to read the story, it said you have to pay some coins and I got 40 coins to start OK I paid the 33 and continued. I got to the point where I either had a pay for more coins or I had to wait eight hours to continue the story. I decided to wait. Today (12 hours later) it’s making me start the story all over and wanting another 33 coins to get that far. I know they want to make money, and I believe I would at some point pay for their coins but they won’t even let me continue the story that I started. It’s pretty ridiculously..Jenny WhitmanVersion: 1.72.0

PLEASE READ THE REVIEWSI wish I read the reviews before downloading!! I got this app thinking that it was similar to the others that I have used in the past but I was VERY WRONG. I got this app and paid the .99 option just to see more about it but very quickly I realized it wasn’t worth it. The books are 2-3 times more expensive to read and it charged me $60 for a subscription I DID NOT purchase. I reached out and they responded very quickly (one of the few plus sides) but they told me I needed to cancel the subscription through apple. When I went to my apple account there was NO SUBSCRIPTION TO CANCEL. So I am down close to $100 because there is no place to cancel a subscription I didnt purchase and apple cant help because there is nothing there..EmwgirlVersion: 1.55.0

The reviews are not lyingThis app is horrid!!! I don’t mind waiting and watching ads to earn coins. I will not buy coins or premium after reading these reviews and that you get nowhere with customer support! I watch the 6 ads and have to wait 24 hrs to watch 6 more. That’s fine, I wait go to watch more ads and the timer just restarts right away without letting me watch ads at all! It’s happened for three days now! How can you earn coins if it never actually gives you the chance? I read more reviews and saw one from November 12 th stating the exact same issue I am having and still nothing has been done to fix it. I’ll be deleting this app, and it’s a shame, I was enjoying the book I was reading. Horrible app for sure!.Cdallas74Version: 1.63.0

IT IS A SCAM!!!!!!! only has high rating because a lot are giving 5 stars to get readMost complaints start simply with stories having multiple atrocious grammar and spelling mistakes in almost every paragraph. and continue with most everyone that downloaded complaining not only is this app ridiculously expensive, but that they have received extra charges from this app, and then that they cancel the subscription to the app and they are still getting charged long after doing so. (with no help from the non-existent customer support so many have been told to contact on here). just thought i’d summarize the reviews for whoever would like to read. please save yourself the trouble and please don’t download this app..Dougie b23Version: 1.69.0

Not worth moneyI was interested in the story plot but the grammar and syntax is not very well written. As for the app, it offered me a 3 day subscription but it continued to request coins to unlock chapters. What is the subscription fee covering? Why subscribe if I don’t get to read the stories? I don’t perceive any difference between subscription and non-subscription. Additionally the unlock all chapters wants $99 to unlock the full story. I don’t pay that much for well written published books at the bookstore that I own and add to my library, so why would anyone expect me to pay such a high cost for poorly written electronic books that I don’t even own? Outrageous!.AnwealdeVersion: 1.67.0

Not satisfiedWhen you finish reading one chapter you have to wait for “8hours” to pass. Timer doesn’t work properly so you have to wait longer. That is on purpose because that means that you have to collect or BUY coins to open the next chapter. As it is impossible to collect enough coins for more than 1 chapter, app offers you deals to allow app to track you, gives you offers which doesn’t work and also you may purchase coins :) Make sure to read the privacy terms and get to know all information app is collecting about you. Also, it drowns your battery. Hope they will fix all the bugs (especially bad timers) and also create better options for coin collecting..Nick_DMVersion: 1.54.0

SHOULD HAVE BEEN PROOF READ !First off , I only gave you one star , because it would have been nice to know at the beginning of the story that at some point it was going to cost me money . Not at chapter 5 or 6 . I am retired and am on a fixed income and if I really needed to read a book 📚, I could go to my local library and check one out for free ! Secondly , before your final print , you should have had your manuscript read by a professional proof reader before sending to final publication because there are quite a few mistakes in those first few chapters . Although , I must admit , your writing did peak my interest in the first chapter ! It is a shame that I will never be able to finish reading the complete story !.E.A.W.F.Version: 1.64.0

SCAMI WAS SCAMMED BY THEM!!!!! DONT BUY ANYTHING, THEY WILL TAKE MORE MONEY THAN INDICATED AND U WONT BE ABLE TO CANCEL ANY SUBSCRIPTION!!! I’M GONNA SUE!!!!!!.LiyaquaVersion: 1.54.0

Three weeks an multiple emails no help or replyThis app is nice when it works but that’s not very often , I haven’t been able to read anything in weeks now as everytime I try to go to the next chapter of any book it freezes and won’t work. I haven’t sent multiple emails in the last few weeks and have got no help or support. So I wouldn’t recommend using this app as they never help you when it’s having problems no matter how many times you ask their customer support for help they just send a generic email telling you they’ll help soon but they never do..Miss-tiffVersion: 1.38.1

Daily refresh isn’t workingIt’s been over a week and the daily refresh still isn’t working, you would think the glitch would be fixed by now but it’s not..Mearle_4Version: 1.35.0

Daily refresh doesn’t workI’ve been waiting for days for it to start working again but it doesn’t seem to be. I don’t pay to read books there are so many free apps. This issue needs to be fixed.SkipSalVersion: 1.34.1

Doesn’t refresh daily. Very pricy.Have been using for a couple days and it’s still saying I’m only eligible for day 1 bonus point. You’re supposed to be able to earn points every day, but you can’t because it counts 1 day as 3..AhtexqxqVersion: 1.34.0

Rip offI was able to read more of the story in the advertisement than in the app. Wouldn’t let me give 0 stars..Whats the point if a nicknameVersion: 1.72.0

HorribleTikTok said I could read the advertised story for free, the catch is an 8hr wait to unlock next chapter. Each chapter is very very short. Also, pretty sure the advertised story isn’t the one that is linked in the ad..TsukynaVersion: 1.72.0

Good stories but the wait time is horrendous8 hour wait between each page is ridiculous. Really into the story but the wait is losing my interest fast. I could understand an ad but 8 hours.Banana1234567891011Version: 1.72.0

Scammers!!Didnt read the reviews, and Got charged twice for a premium subscription!! I never got it ! Trash.Love songs 2017Version: 1.71.0

EscroqueJ’ai pris l’abonnement qui m’as couté 1,37$ pour ensuite me prendre 97,43$ pour aucune raison surtout que je me suis désabonner quelques jours après mon abonnement de 1,37$.Meorodeo78Version: 1.71.0

Gonna delete app soonDecent sorties but the fact they make you pay for coins to read a damn book is ridiculous and worse having to wait to read after every single chapter so your forced to buy the coins is disgusting imo. It’s reading apps like this that just turn people off from reading altogether..LittleLatinaxoVersion: 1.71.0

FraudI downloaded the app and now they charge me $49.99 usd and there’s no way to cancel. I can’t even find it in my purchase history because i don’t remember ever buying it..WtfshhajsjidyydhVersion: 1.70.0

ArnaqueIl ne faut pas acheter ou souscrire avec le méthode un livre coûte 300$ environ. Cela n’a aucun sens..ArmadamaVersion: 1.69.0

ArnaqueLes achats fait fonctionnent en un premier temps et ensuite les achats ne fonctionne tout simplement pas et l’application devient défectueuse . C’est une véritable arnaque ..Emi12345678$&@Version: 1.68.0

Ridiculous wait times and costsStarted a book that was not bad. Chapters are rather short and there is an 8 hour wait time between chapters . Or I could unlock all of the chapters for $130. Are you crazy. A book costs like $6-$8 to buy. Found the book I was reading on Kobo for free..Userjd74Version: 1.66.0

Not worth the downloadDecent books but not worth it the characters are to expensive and impossible to unlock by the time you unlock another episode you got to read back again to remember unless you spend money and it’s ridiculous what they want for a premium access.BullysignaturedesignsVersion: 1.66.0

Worst Customer service ever!Had an issue and emailed customer service and never heard back from them. And it takes up 8 hours to read one chapter cause you have to wait if you don’t want to buy coins and i found that on my iPad books I can buy True Luna the first book for $6 and there are 6 books and the most expensive is $8. And the book is complete not like here where you don’t get the full book. I’m buying the books and deleting this garbage..Breebee2306Version: 1.66.0

Achat non remis.J’ai acheter des coins mais je n’ai rien reçu. Par contre le paiement lui a bien été effectué..Dudu30$Version: 1.66.0

Vraiement trop longAttendre 8heures pour avoir un chapitre et le coût pour chaque chapitre est vraiment ridicule !!!!! Un livre coute vraiment moins cher c’est abusé et en plus il ne donne les pièces lorsque vous en achetez!!!! C’est une arnaque.So thi 1987Version: 1.66.0

AbonnementC’est une arnaque. Je me suis abonné et je n’ai rien reçu aucun crédit ou accès au livre !! Ne vous abonnez pas. Vraiment déçu..Caren2020Version: 1.66.0

LanguageU said the French is available, we can’t have the possibility of change the language, so I delete the application..Vicky GingrasVersion: 1.66.0

Too longHave to wait to long for chapters, 8 hours is ridiculous.Ree!123Version: 1.65.0

PassionI’ve bought once, but noticed a purchase made a little over a week ago. Taking money out of my account is ridiculous. I am really peeved off about this!.Childmoon/0Version: 1.65.0

Charged without permissionSo I have used my Apple Pay 2 times to purchase coins to continue reading a story. At the beginning of December 2023 I notice a third purchase which I did not authorize nor did any point be added to my account. I did not intend on buying the third time. Upon contacting support they suggested I contact Apple Pay for a refund. I feel I shouldn’t have to go to Apple Pay as I did not authorize this purchase in the first place. I did dispute with Apple as well and they said I have to go to the app owner. To no avail. Still no refund, and no coins on my account. Don’t put yourself at jeopardy..LadyxAkitaVersion: 1.65.0

Impossible to readPutting aside the fact of the books are terrible quality, you physically don’t even get access to all of it, and they ask you to pay kind of ridiculous fees just to get additional chapters. It wanted me to spend a total of $17 to read the ending of the first book I tried to read. Better to buy a trashy four dollar romance novel off kindle..Safd124567Version: 1.65.0

Costs not worth the Book30$ and still couldn’t get one whole book ? It be better spent at the store.SpiritedPantherVersion: 1.63.0

Don’t buy their coinsDon’t bother trying to buy their coins you won’t receive it, even after contacting their support and going back and forth with receipt. The stress is not worth it..OyeLadVersion: 1.59.0

ScamThey said it was a month free trial before subscription but they took my money immediately I put in my credit card details. Trying to unsubscribe and still can’t, app not showing on my apple subscriptions and I didn’t even get any receipt to trace it, I have been scammed.OzeghoVersion: 1.57.0

Do waste you time!The spelling mistake are atrocious. The prices they want you to pay are astronomical. Not worth it in my opinion. Buy a book for $10. The fee to read is $10 a week plus you have to pay to unlock each page, or you can wait a day for 1-2 pages to unlock. Not worth the price, considering it seams like a 16 yr old wrote it..KraxyladyVersion: 1.55.0

BlackmailI don’t like the idea of being blackmailed to pay after every couple of pages just to be able to read a couple more pages or wait 8 hours to continue. Forcing us to watch 6 ads for 2 pages then again waiting 8 hours is still called blackmail..Slowlearner 55Version: 1.55.0

ShamIt says every where read for free ya right just as you start to like it they pause and you have to wait over 7 hr for the next chapter or pay.CSJK888Version: 1.55.0

Scam scam scamPurchased a premium membership and additional coins, I did not receive anything. Customer support is non existent, they will not help you even after you provide receipts and screen recordings. There are so many better apps that actually work go spend your money there..764687(,$&&:!/Version: 1.54.0

Too expensiveChapters are way too expensive for how much you actually read. First chapter was 9 coins, which is a very good price. After that, chapters become 33 coins to unlock. Making the first book in this series 3,069 coins, about $40 plus tax..BgcutieVersion: 1.54.0

Scam!Bought the premium package and it is still asking me to pay for chapters. Ridiculous!!.Ott@w@a20!9Version: 1.53.0

Some great stories but …There are some great stories on this app. Though the grammar is horrendous, so bad that I would rank it at a sixth grade level. They really need someone who knows how to edit grammar, the proper meaning of certain words and how to use them correctly. You would do a lot better if you made these changes..KelleeosVersion: 1.53.0

Scam Artists -DONT DOWNLOADIf I could give it 0 stars I would. Got the free trial and now I am in a David and Goliath style battle with customer support just to not be charged 25 dollars a week for absolutely nothing. Not only does the app lack properly written books, the “customer support” workers would rather try to convince you through “coins” and points to read trash books than help you with your request. Still arguing back and forth and it’s been 3 days since my first email. They just want your money. Don’t download!.Need likesVersion: 1.53.0

Poor quality writingNot only is it insanely expensive if you want to read a book more than a page or two at a time, but the writing is substandard and whomever is editing the books has no concept of spelling, punctuation or grammar. Missing words and/or wrong words, out of context aren't uncommon, unfortunately. And when I say expensive, I mean ridiculously so! More than the price of a paperback. More than the price of a newly released hardcover from your favourite author! After two days, I've deleted the app. Even for a supernatural fantasy, the story I started was so farfetched that I couldn't suspend disbelief - and supernatural fantasy is my favourite genre! I tried a number of other stories, but the writing didn't improve. Save yourself some money and grief and buy a book, download audible or grab a book from the library! You'll be much happier with your choice!!.Kitty KlawsVersion: 1.51.0

WasteIt doesn't even let you finish a book unless you pay the $10/week. Not even close to worth it. And also says that you can have a 3 days free trial. But that's a lie. The charge is instant. There are much better reading apps out there..DeRuighVersion: 1.50.0

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