BizExpense Customer Service

BizExpense Positive Reviews

Five starsPerrfect app....Nask123Version: 0

Like the app so far!Easy to use. Fairly intuitive. Sometimes difficult to hit the correct area of the Employer entry fields in order to edit. (Seems to be the center/right of the blank area and not the word defining the field. Developers: Consider adding an "Attendee" field to expenses (especially meals and taxis). It would be great if we could also choose attendees from our Contacts file. I will provide an update after road testing it..EntropyzVersion: 0

Well done...... but I have to agree with others, the buttons are sometimes difficult to hit, just touching the fields for input like so many other apps would make it even better. Otherwise, I've found it does everything I need it to do through 2 weeks and 2 trips..Skyknight johnVersion: 0

BizExpenseNice App. Minor issue when entering employer information the center of the boxes must be used. Suggest you make it more like Apple included Apps that have you select the title of the box and not the center. Overall I enjoy the app and in particular the ability to take a photo of receipts..JetpilotsVersion: 0

Good start but..This is the first app like this I have tried and it is functional and overall intuitive to use. It seems to be a little slow in responding to the touch screen. At times it takes multiple touches for it to work. It would be nice to be able to export info into a spreadsheet..EduTravelVersion: 0

Does what I need it to doI don't need to print any reports, so I can not comment on that, all I needed was an app where I could keep track of the money I spend on Air fare, hotels, cabs and restaurants, now I know how much it cost to go to the boat I work on and return home 6 weeks later..EactVersion: 1.4

Great AppMy first pass is great. I like the GUI and layout. Very easy to use and love the option to attach recipt. So far so good. Will rate again after my first week of entry. But like what I see for now..GeoRun2008Version: 0

Complicated appCan't figure out the app..Preacher PamVersion: 2.0.1

Exactly what it says it is, does it pretty well...This app is just about perfect for tracking expenses while traveling on business. I suspect the users who gave this a 1-star rating expected it to be more like a budgeting app, which is most definitely not. And that's why I like it; it does what it does, and for the most part it does it pretty well. I paid $4.99 for another so-called travel expense app, and that one was simply a re-wrapped budgeting app that didn't even let me change the dates on entered expenses, so if you entered an expense the day after it was incurred the date was wrong... Pros: * you can take the free version for a test drive; it's limited to 5 entries, but it's a 1-step process to export those 5 entries to the paid version if you decide you want to buy it. IMHO, this is a perfect example of what should differentiate a free vs. a paid app. * you can easily take a picture of a receipt and associate it with an expense; the person I submit to accepts these, so I don't have to submit the actual paper receipt. I enter the receipt as I collect it, and the only reason I keep the receipt is in case I lose my phone before I get a chance to submit the report. Once I submit and it's accepted, I toss the bundle of unsorted receipts away. No more sorting receipts! * when I contacted support on a couple of issues that turned into feature requests, I got mail back within an hour. Nice touch. * expense entry widget is also a currency conversion calculator. I checked the supplied exchanges rates against xe.com, and they're pretty close, and you can enter your own exchange rate if you feel it's out by too much. * you can customize the currency list to only include relevant currencies. Cons (nothing that's a show-stopper here, just the difference between a 4-star and 5-star rating): * some of the UI elements are difficult to select; I'm guessing the target area on the display is quite small. An example if when you are viewing the expenses grouped by category or date for a trip. The red triangle icons on the left of the interface to roll-up or expand the group are difficult to hit, and I continually hit the "back" button instead of the upper-most triangle icon. You should be able to roll-up the group by tapping anywhere on the group bar * you can set a default currency for the app, and you can override the default currency for a trip, but you can't submit a report in a currency that's different from the trip's currency. So if I need to submit in USD but travel to the UK, I have to choose whether to convert to $US when I enter, or submit in GBP and ask the accountant to perform the conversion against the whole report..John.d.burkVersion: 1.3.0

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BizExpense Negative Reviews

Poor Support/ Print report is useless / Look elsewhere for better appUpdated: DO NOT BUY THIS APP. I AGAIN HAVE WRITTEN THE DEVELOPER WITH PROBLEMS WITH THIS APP. HE IS NOT DOING ANYTHING WITH THIS. AVOID. THERE ARE BETTER ONES. 1. When printing reports, the actual expense report is tiny to almost unreadable when printing it out compared to the large images of the receipts. My book-keeper could not read the report and I had to hand write it out. Waste of time. Without a report for the accountant, this is useless. The concept is good, and could be improved on, but without a good reporting avenue, it won't help anyone. 2. When i reported this to support, it took almost a week for a response. And when I received a response, it was very inadequate and not helpful. I had written support about a problem with photographing expenses, and the same thing happened- it took forever for a response and it was not helpful. So I'm back in the same spot looking for a another expense reporting app. I'm sorry I wasted my money on this..OregonMDVersion: 1.4.2

Too limited in basic functionality - Use Expensify insteadI tried this app for a few weeks and have recently switched over to Expensify. BizExpense lacks: - ability to read your scanned receipts (images are ridiculously small and can only be zoomed in a bit) - reports are HUGE and flood email boxes - can't really create a nice pdf document with report thumbnails. The report just shows up with every receipt after the next and it's just not practical for submission - CRASHES! sometimes the choosing from library does not work and the app crashes - VERY frustrating - Contacted them but was basically told the functionality is all there... hmmmm dislike!.PxP7Version: 1.3.0

Terrible supportHave used this app for my business and my 7 sales people for over a year. It was ok but I found a couple minor issues and their support problem would never respond. Now after IOS8 update the app is totally unusable. It will launch but it goes into the last report you had open and then it won't let you do anything. I have deleted/reinstalled/ etc and still nothing..ItpfreakVersion: 1.4.2

Great idea. Needs bug fixes.This app hasn't been updated in over a year. It has great features but constantly crashes and/or freezes. Under curtain circumstances it works great, but under most others, it doesn't. Some minor bug fixes would make it great again, but until then, it's not worth purchasing..BK-in-CAVersion: 1.4.2

Too many bugsInformation gets lost - I take a picture of the receipt and save it and then it is not there. Same with entering expense information. Sometimes it works and sometimes it doesn't. Also, too many key strokes are required to process a receipt. Interface is not always intuitive..IlikemapsVersion: 0

InconsistentWorked beautifully the first time. Made a great expense report and sent this to my email as a pdf. Tried it with another trip and kept telling me the pdf was sent and nothing came through. Can't figure out what changed?!?.Elle8112Version: 2.0.1

Enough! Pay back!I used this app every my b trip, but it's enough. No update anything these months and now totally freezes up. Apple should get some promise on an agreement their responsibility when the app will be launched at first time..NjbosVersion: 1.4.2

Bad app & supportLost all my info for the year after the new iOS update, beyond upset right now. App just freezes and kicks me out!! Can't even contact support!! Waste of time and money!!!.FanciLivingVersion: 1.4.2

Nice idea poor programmingNice app and ideas...but it freezes constantly and there are minor bugs with input screens. It needs a heavy update!.DoadnumVersion: 1.4.2

Biz ExpenseApp worked well for awhile. Now when I try to take a receipt pix the camera doesn't function and it won't save the entry. Poor support. No one responds. Save your time & money..AbwdaveVersion: 2.0.1

Waste of time and money if you are more than a corporate worker bee.Inadequate for project expense reporting..ITTigerVersion: 1.4

UserNo support and now non operational.KentontabletVersion: 1.4.2

Buggy and crashes. Waste of time and money. Disgraceful.I tried out the limited trial and ignored the reviews to upgrade to the paid version. Big mistake. This app crashes each time I make a new receipt entry on iPhone 4 running iOS 4.2.1. Whenever you make a new entry, all the info from the last entry is still copied over, which makes no sense. If you then proceed it crashes. So you have to cancel the new entry and try again. The next time the new entry is correctly blank. If you take a picture of the receipt before you enter the info, you guessed it: crash. All expense categories need sub categories. Why? This app had potential. But this buggy performance should never have passed Apple's approval. BTW I am a business user with over 100 apps. This is one of the worst I have ever used due to stability and senseless design. I think the developer might be writing their own reviews. Because there is no way anyone could give this a positive review when you can barely input a new entry. It's functionally unusable. I hope they fix it..MountainCat23Version: 1.3.0

Very disappointed.I’ve been trying to live with that app for more than a year. I am giving up. As of ver 1.4.2 it keeps crashing on my iPhone 5/ios7. When it sends expense reports it attaches the copies of the receipts as jpg but attributes the attachments as png files. So they can not be opened in most of the email clients. I submitted a bug report more than 6 months ago with no results. I tried to submit crash logs from within the app but even this feature doesn’t work. I am looking for some alternative apps to track my expenses..A1ikVersion: 1.4.2

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