Aurora Forecast. Customer Service

Aurora Forecast. Positive Reviews

Aurora map app used in AlaskaI enjoy the photos of the sun and the forecasts of the solar activity, living at the 59th latitude North here in Alaska it is enjoyable to see the aurora borealis/northern lights on clear crisp nights that we have. Looking at my phone app helps keep me in the warm cabin and gives me the heads up on when to go outside to enjoy the green serpents that slither across the dark sky , Niffelhime bro.Nilfelhime BroVersion: 5.0.6

Consistent quality informationThis is my go to for daily status reports on solar activity and viewing opportunities on my solar telescope. Good data , well presented. Only complaint is the lack of support documentation to explain all the solar spectral views . Additional information would be helpful to new viewers.Robert W2Version: 5.0.6

Love the appIt’s an awesome app, but after using it for a little bit, it would be nice to have the feature where you’ll get alefts for areas within arrange of your current location. Example, I live in Emporia Kansas, so it’d be nice to get alerts if there was anything within 100 or even 200 miles from my location..Bmyers72Version: 5.0.10

Outstanding Aurora Prediction ToolWow, I'm impressed. This app is a science lesson on Auroral and solar activity and provides a ton of useful information. I'm most interested in knowing ahead of time when to head outside to see an Aurora but I also want to learn more about solar activity. Thanks for a great app!.RigpaswordVersion: 5.0.10

Can’t get notifications to turn onPlease help. I’ve updated the app yet I still cannot turn on the notifications. When I pick what level to notify me, it says “Failed” with any selection I make. The notifications button is toggled on and I gave the app permission to alert. So I don’t know how to fix this..BhutchingsVersion: 5.0.10

Latest Sun update.See, there you go developer cadre. Much better with the Sun again. Now, leave it alone, perfect the way it is. I have bought, used and deleted all other Aurora apps, except this one. Long time user in Alaska, thank you. 🙃.DeadhorsenomadVersion: 5.0.3

Crashing todayOn two ipads it crashes now and now won't open. I like the app and have used it for a while. I did a hard reboot, and deleted then reinstalled. Still crashes. Need it for a big storm tonite..R Burchmore KVersion: 4.1.1

Update 5.0The new update is horrible I loved this app until today. It was one of my favorites for the past 5 years. The entire platform has been changed. It lost most of its cool maps and features. The location finder does not work anymore. All around this update ruined the app for me. Not impressed..NrthMN Chaser.Version: 5.0.0

Handy and full of informationThis is a handy app that keeps a lot of useful information right at your fingertips. I especially appreciate the Aurora Nowcast globe. That alone is a clever tool for visualizing the aurorae..JimberiniVersion: 5.0.6

Used to love this appUsed and loved so many features on this app but now it only crashes and won't open at all. Any chance there will be an update?.Mtnbound1Version: 4.1.1

Great app, but they stealth removed the alerts to make you payThey should have grandfathered people rather than removing a feature and putting it behind a paywall. Also you cannot zoom in on maps to be precise to your area.AustintechboyVersion: 5.0.7

So wonderfulI can place myself anywhere in the world and see the probably of seeing an Aurora..Gweeds45Version: 5.0.6

FairYou cannot zoom in on the map to choose a location. If I could choose a location I could check 100 miles north of me and drive there. But the map is so wide I cannot pinpoint a location I want to check..LoyasonVersion: 5.0.7

Things offeredIf you are going to charge for it, why do you offer it like it might be free. Or better, why isn’t there a free version for everything?.GeojsnVersion: 5.0.10

Great 3D earth image with auroraThis is my favorite of all the Aurora Borealis apps I have. It is easy to find out exactly where you need to be to see the Northern Lights. There is a globe of the earth with an aurora overlay..IampojollyVersion: 4.1.1

Hasn't worked in weeksClearly whoever created this doesn't care..Bbhockey99Version: 5.0.10

Beautifully doneWorth buying the upgrade.Kaky55Version: 5.0.6

Not for noviceI have been looking for apps to track the auroras. My big issue is there is no help or FAQ section. I don’t know the colors or how to interpret the graphs. I really want to learn but this one is not it unless I missed a section..Still uselessVersion: 5.0.7

Northern lightsI don’t like that it doesn’t tell you the time when the northern lights are out.Qween ashleeVersion: 5.0.0

Great ApI highly recommend this ap..Amit 6830Version: 5.0.6

Time zone is incorrect!After cross-checking with other information sources, I think the time zone for the forecast is incorrect, which make the results misleading..SjajkkdkwVersion: 5.0.6

An okay appThe app has a fair number of features but I’m pretty tired of it telling me in its bright blue banner that I have a 255% chance of seeing an Aurora at noon in Southern New Hampshire. It’s probabilities are never correct..MarielleGKVersion: 5.0.5

Excellent resource!This! If you are a naturalist or just a science nerd, this will give you everything you need to see the lights! Just one thing, please add a glossary of terms used!!.ZarkmuelkeVersion: 5.0.5

AURORA NOWIf you love the Aurora (north or south) You’ll gonna enjoy this easy to understand APP❣️ Even MORE amazing since the upgrade of the app❣️ Now everything reachable by way of 1 page Quick reference guide. And you can set your choice of when to be notified..MadCityScientistVersion: 5.0.0

Love it but question devsOk hi AWSOME app but now there’s like red orange and yellow colors is that just for today or a new update.Realstic!!!!!Version: 5.0.5

AwesomeExactly what I’ve been looking for. Thanks to everyone involved in its creation..T Pizzle J WizzleVersion: 5.0.5

Northern residentWe use this app on a regular basis and find it works well. Often when the app indicated there will be activity there is in fact activity. :).ScubaGuyverVersion: 5.0.6

Decent, but not quite polishedTo mention first: I understand that “forecasting” Aurora is extremely difficult, and far less accurate than predicting rain or snow. With that, this app is overall decent, but missing a couple things that would really complete it. First, the app doesn’t seem to consider local weather or daylight hours when sending alerts. I will see an alert saying that there is a higher chance of seeing Aurora in the next couple of hours, only for the sky to be completely overcast and approaching solar noon! Secondly, I am not sure where the app is sourcing the data from. I am assuming the NOAA OVATION Aurora model, but it would be great to confirm that and possibly even add in forecasting from other sources (the University of Alberta, local to where I live, runs an “AuroraWatch” prediction site). I know there are other European-based agencies and departments that run models. They don’t all have to be an option, but if there was a mechanism to request inclusion and then work on integrating the top requests it would be awesome. For inspiration, I really like the way Windy not only lets you pick which primary weather forecasting model you use, but allows you to compare the different predictions to one another quickly..AsclepiadaeVersion: 5.0.10

Good appThis is very useful, given the fact that I love to watch the aurora. One thing is that I don’t like how you have to pay to get notified every time the aurora is good in your area. That part is rather annoying..A little problem over here…:(Version: 5.0.7

Alerts require a subscription and seem to be sent arbitrarilyAlerts seem to bear no relationship to your location or the data shown in the app itself. The app is otherwise quite good..Springer27Version: 5.0.7

Could be great...Seems like a nice enough app, I appreciate the ability to set different thresholds to receive notifications for - but someone needs to add a feature that mutes these during daylight hours. I can’t imagine it’d be that difficult, but man is it annoying being bombarded by notifications at 9am saying you may see northern lights in a few hours 😂.Richard M. NixonVersion: 5.0.7

Aurora map seems brokenAurora map seems to not be updating, the nowcast still works though.Mikeybc31Version: 5.0.5

Nice appUpdate - I hadn’t used this app in some time. Stared using it again and I can say you do get notifications. In fact sometimes a bit too many when things are active. I like the watch app too, however, you do need to pick on the complication to have it update sometimes. Old review- The app works well as a reference tool, lots of good info there. I sprang for the notifications, and I have yet to ever receive one. Recently contacted them about it, waiting on a response still..WoopadydooVersion: 5.0.5

Great AppGreat app.Ve3bmxVersion: 5.0.4

Why did it changeApp was much better prior to the update. Very likely it will be removed from my devices now.Evil DroloVersion: 5.0.0

MissingMiss the rotating earth showing the location since prior to purchasing the program..Morpeth2Version: 5.0.2

Update Ruins AppThe latest version 5.0 changes the interface considerably and ruins what was an excellent app. The map is useless and leaves you staring at the equator where there is no aurora, not at your home location. The POES images of the oval do not update. And the percentage estimate of aurora visibility is of questionable value and takes up too much screen real estate. I used to recommend this app; I can’t now. What are the programmers thinking? Implementing a poorly designed interface that doesn’t work..Amazing SkyVersion: 5.0.0

Not worth the moneyIt only allows kp indext above 5. It did not tell you that in advance..PF12345667543Version: 4.1.1

Please update ovation photo sourceThanks a lot..D.otto.KVersion: 4.1.0

Won't LoadJan. 31, 2017 For last two days your app will not load. Fix it!! Has been reliable till now...what's happening..CViksenVersion: 4.0.7

Doesn't even open anymoreAfter the new update, the app can't stay open for more than 2 seconds before crashing, come up with a fix please..Mau5man13Version: 4.0.6

Love itGets info and displays it really well. Does all I want it to. I don't use Push with any of them. The notifications are rarely useful, always late, and don't allow for prep. The forecast function has been really good to me and the ability to display the info with local time makes me so happy.SteveDougsVersion: 4.0.5

Just want to let the Devs knowThe app is crashing after last IOS update on iPhone 7. Great app wouldn't post if it wasnt!.TDMAHREVersion: 4.0.6

Crashing issueAfter iOS10 update, this app will crash as long as u open it..Mephisto0096Version: 4.0.6

Waste of money.What else do you want to know? It says it all!!.DiescabaVersion: 4.0.4

Great!I love how you can still use the app and find out detailed information without being forced to have to spend money on it to have it function..Jesse ridlerVersion: 4.0.4

Not Happy.I paid the in app purchase for the alerts. Sad to say. I am NOT getting any. This is very frustrating. I have contacted the developer both by email and a Facebook message to no avail. Do I contact Apple for a refund? A shame, it looks so promising..DonaldABirchVersion: 4.0.4

Great tool.Works great, got most of it figured out now. Works good for "now"!!!.AnzacronVersion: 4.0.4

SimplifyJust tell / show me if the is northern lights or not , way too much information.LezkiwiVersion: 4.0.4

Useless appI paid the $1.99 to get notifications of when there is a visible aurora in my area. I have not received any notifications but my sister-in-law who lives 5 mins from me has seen the aurora twice. Biggest waste of money..Mimic123Version: 4.0.4

Time zone and area locationsI agree with HiKsFiles I would love to know the Aurora forecast and availability for southern Alberta, Canada. This is going to be a fantastic application, once it's been tweeked some. 😉.Cindy -LouVersion: 4.0.4

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Aurora Forecast. Negative Reviews

How to use and what is this? It’s vague and uses jargonNOT a user friendly, only shows a map and green color over. No forecast. Shows the sun but then didn’t load the details. I am thinking of deleting app. Also be great if we could put comments and photos when we see the northern lights and what’s time and location etc it says proton flux sun winds solar density; umm what does that mean. Not even a key, or note about what I’d be looking for..StarletteFeverVersion: 5.0.8

Works but...This so works and looks great on my iPhone. I loaded it on my apple watch but it does not provide any information. The screen has empty spots where the information is supposed to go. I tried to email the developer through the iPhone app but the email function didn't work. There some good things about this app but it needs to fix these problems..JmagnusphotoVersion: 5.0.4

Super vague!I paid for a 'one view' pic for the north and south pole. I get notifications at least once a day saying 'You MAY be able to see' but when I click on the app it says NO CHANCE OF VIEWING FROM MY AREA. There is nothing in settings to adjust, I feel like this app was a 6th grade project from 5 years ago. Sorry, but it is just that bad. Wish I had not paid for it..Topsy100846Version: 5.0.10

Aurora appPretty worthless. Last night this area was lit up with Northern Lights yet not a Peep from my app. Still showed zero chance. During the day it might say chances are becoming high. Maybe even 6.0. And yet all night long still showing zero chance. It’s much more accurate for me to just watch the local news and weather for alerts..$7mitVersion: 5.0.7

What am I looking at?Wish there was some sort of explanation of what I’m looking at. Downloaded for my trip to Iceland, hoping to see the aurora so I downloaded this app but have absolutely no idea what I’m looking at, what any of the data means or how to use it. I checked settings and there is no user manual. That would be pretty helpful..StephoniaaaVersion: 5.0.7

Not workingOnly thing working correctly on this app anymore is the “UPGRADE NOW” button. The aurora prediction goes from 300+% visible to a constant “UPDATING NOW” notification. Have deleted this app then reloaded it all to no avail. Now deleting it and leaving it deleted. Giving one star-only because we are not given the option of giving none at all..MellowLadyRiderVersion: 5.0.5

New not always better.For someone who has used this App for years and on a weekly basis, the new format is appalling. Why hog up valyBle screen space with a map of your location. Why disable the ability to spin and rotate the planet. Lastly, I did not appreciate my older version getting hijacked by this newer and inferior version..NaturePhotoGuy60Version: 5.0.0

Not what i thoughtI had believed this app to provide alerts when i might see the northern lights in my location. I get frequent alerts that they might be visible only to learn that there is a 0 percent chance in my location.GohawkgoVersion: 5.0.7

SettingsPaid for pro, still no way to monitor a location different than mine. There is no “more>settings”.Annoyed 24316Version: 5.0.10

Error drivenWhat would be a robust app is rife with problems. The maps don’t agree with each other on data. The app will report a 225% chance of seeing the Aurora when it is really 0%. App needs debugging. Eagerly awaiting an update..Dr.1892Version: 5.0.5

Keeps notifying me of a Kp index above 5The app keeps saying there’s an expected kp index above 5 but every time I check the app, it never shows that. Has happened several times over the past few months. Not sure what I even paid for at this point.NataliaMeowMeowVersion: 5.0.5

Confusing/Not user friendlyCannot figure out how to change my location. Gives me info for Africa..Gammy987654321Version: 5.0.10

Poor experienceThe app gave a zero percent chance to see the lights last night and an hour later they were here. Tonight the app gave a zero percent chance while I was looking at them..TazmancoviVersion: 5.0.7

Doesn’t workThe app started to not function properly this week. The only thing that shows up are the ovation pictures and nothing else. I hope a new the app gets updated soon since it’s Aurora season..Random person 19284Version: 4.1.1

Wish forecast was based on geo location.Getting alerts for possible aurora viewing opportunities hours before sunset in my location renders the use of this app utterly pointless..Trav-usaVersion: 5.0.10

Nice but significant flawsThe prediction feature is never correct. Always shows activity over Europe, no matter the time of day..Tpeterson1959Version: 5.0.5

JunkInsanely expensive subscription required to view anything.. Ridiculous. NOAA provides better aurora forecasts completely free. But, this app wants $20 per month. This Apple app subscription nonsense is out of control..Msbav8r53Version: 5.0.10

Don’t DO!I have cancelled my subscription twice and yet they still charge me and it didn’t even alert me when the Aurora happened though I had alerts on notifications! NOT A GOOD APP! Don’t buy!.FabkendraVersion: 5.0.5

More complicated then it has to beMore complicated then it has to be.Newbie1794Version: 5.0.6

Not accurate at allThe nowcast regularly shows zero percent chance of visibility in my area. Then, in the morning, we find out we missed seeing Northern Lights again..Genevieve's MommyVersion: 5.0.7

Need custom entry of locationPlease allow custom entry of location! When charging so much for service, this feature should be provided!.23MikaVersion: 5.0.7

No good2 nights ago the best Northern Lights in 20 years and this APP said 2% chance of seeing it in my area. The local news said to watch for them but relied on the app and missed an amazing show..Yooper61Version: 5.0.7

Did not alertI purchased in app notifications. Last night, we had kp7 last but there were no notifications whatsoever..KinasekittVersion: 4.1.1

Not usefulThis app relies in KP predictions which are rubbish. It also omits Bz from the real-time data which is the single most useful piece of info when forecasting short-term Aurora potential..Ronnmurrayphoto.comVersion: 5.0.7

Waste of moneyTold me there was a low chance of seeing aurora consistently despite them being out and bright. Not worth it..K-lulu33Version: 5.0.10

Paid for the appPaid for the app so I could get notifications, but when I try to set the parameters it just alerts me that it “x failed”. Disappointed..Cm fix thisVersion: 5.0.10

Waste of timeConfusing and boring if you don’t pay lots of money.Stop the nickname crapVersion: 5.0.7

Not accurateSaid my location has a 2% chance yet they are in full bloom at my friends house 20 min away. deleted, waste of time..Zoro125Version: 5.0.7

Not accurate at all.Not accurate at all. always says don’t have chance to have aurora but actually 50% chance on KP8 on that night. coverage area is always wrong!.Siusin0617Version: 5.0.7

Need to subscribe to get alertsIf you want alerts for northern lights in your area, go with the Aurora app instead.Lena WarblerVersion: 5.0.7

Not recommendedDoesn’t work most of the time. Either shows 200% of seeing or 0%. Map never loads properly.Kuba1984.yycVersion: 5.0.5

0% chance of seeing lightsI’ve been watching the lights for an hour and the app keeps telling me 0% chance of seeing them. Other apps all say I have a good chance of seeing them based on their calculations.Maverick009Version: 5.0.5

Horrible AppAbsolutely in accurate with its information; horrible app 👎🏻.Queen MiraVersion: 5.0.5

Very broken!This app doesn’t agree with any other Aurora and solar weather tracking. It seems stuck at some fixed location and date. Certainly not worth paying a subscription for, save your money. There’s better apps that don’t constantly want feeding money..Deach1Version: 5.0.5

TerriblrThis was a good appz, but lately it is so bad. It’s paid and you should get something for your money. Free appz Are better..MileiznemileVersion: 5.0.5

No WayNo way.DatabeefVersion: 5.0.5

Terrible changes!It was a great app before they “improved”. Now it’s crAp! And every update makes it even worse!.PissedinreddeerVersion: 5.0.5

Other one was better.I don’t like the optics of the world view. It was better before. I live in Vancouver Canada on the west coast and I go to northern Saskatchewan in the summer. I like to check what it is like in both places. And I can’t see that. Like I could before. Very disappointing..Ypi are wrong againVersion: 5.0.4

Take back the updateThis newest update looks awful. It may seem more user friendly to new users but it didn’t take long to understand the app before and now it’s just tacky..ZlubbsVersion: 5.0.3

Update gave me an excuse to deleteI used to use this app for the Auronowcast as well. Now that it is gone I have no use for it and no interest in the ridiculously priced subscription service..SkippingrockVersion: 5.0.1

New update is horribleIt doesn’t even pick up on my location. So what good is it if it doesn’t know where I am? I am Deleting it and looking for a new better app..Tink - the originalVersion: 5.0.0

Very disappointedMissed the biggest aurora in Banff Canada last weekend thanks to the app (showed activity of 4 instead of 7) and never updated to represent the change. One another time I missed a decent activity trusting the app... Maybe it is good for a moderate conference and the north? I am done. Now I am pretty disappointed and just deleted it to avoid the bitter aftertaste when I watch others photos from the activities I missed..Pan P.Version: 4.1.1

Don't buy notificationsThe notifications comes up very often with the alert you requested, but it is usually 5-10 days late. I want to be notified BEFORE, not after. A waste of money. It also seems to be bad at updating within the app. Just use the website. Update: still have yet to fix the notify feature..Gerald00Version: 1.14

Don't Do The January 2017 UpdateDon't update, I just did and now the app won't open. I tried deleting and reinstalling, but that did not help either. Crashy crashy. Unfortunate because it was good before that..JoulezeeVersion: 4.0.7

New versionStill crash.TiffthepenguinVersion: 4.0.7

Still crashStill crash!!!.AuromoriVersion: 4.0.7

Please fix!Please fix it. It won't open since the update. Keeps crashing. Great app before the "fix", handy.MthibVersion: 4.0.6

After the update i can't open it. Keeps crashingAfter the update i can't open it. Keeps crashing.VillamuezVersion: 4.0.6

InaccurateRight now Friday 10 April 2015 the app says for the next 4 nights it will be Kp 5,5,5,4 but in fact the other forecasts say 2,1,2,2 so this app never updates itself correctly. This is the second time that I'm getting fake Kp numbers, please fix this bug!!!!.Borsalin0Version: 4.0.4

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