GOLD® Documentation Customer ServiceTeaching Strategies, LLC

GOLD® Documentation Customer Service

Capture the moment—and set preliminary levels directly from the app!

Teaching Strategies® GOLD® Documentation is a free app created exclusively for teachers using the GOLD® assessment system. It offers a fast, flexible, simple way for teachers to capture and send documentation to GOLD®.

• Capture photos, videos, audio clips, and text notes.

• Tag documentation with objectives, dimensions, and children’s names.

• Assign preliminary levels for each piece of documentation.

• Send data to GOLD® with one touch.

Assess with confidence. Use your iPhone®, iPad®, or iPod touch® to capture photos, videos, audio clips and text notes. Tag documentation and assign preliminary levels. Use a wireless or cellular connection to send data directly to GOLD®. Log into GOLD® online to individualize and review documentation and share information with families.


To maintain security and confidentiality, all documentation captured in the app remains within the app until sent to GOLD®. Any photos, videos, or audio files taken within the app will not mix with your personal camera roll. Files captured using the app cannot be sent anywhere other than to GOLD®. Files captured using other apps cannot be transferred into the GOLD® Documentation app.

Who Can Use This App

This app is designed for use with the GOLD® online assessment system. Users must have a GOLD® account. The app is for teacher use only. Family users will not be able to log into the app. At this time, some Team members may not be able to log in to the app.

About GOLD®

The GOLD® online assessment system offers a streamlined, simplified way to conduct accurate, authentic, ongoing assessment of children’s development and learning from birth through third grade.

GOLD® Documentation App Comments & Reviews

GOLD® Documentation Positive Reviews

Great!I love this app on my iPad, but think it should be a universal app because not every person can afford an iPad or iPhone, especially on a daycare teacher's salary. A lot of my co-workers have other tablets, but they miss out on these great benefits. My favorite feature is using the microphone to put in anecdotal so! So easy, so fast and mistakes are easily corrected! About the only things I would change, other than making the app available to other tablets,are the ability to save password and if you choose only one child's name you shouldn't have to click back and forth between screens. And I love not having to put the date in each time. I would certainly keep that attribute!.Version: 3.0

Needs improvement.The concept of this application is intended for it to be easier, faster, and more convenient to enter anecdotal notes onto the GOLD platform. However, this application does otherwise. Here are a few cons you will encounter: -Logging in is not smooth and efficient. It will take anywhere up to 20 seconds. If you are trying to record or take a “in the moment” picture consider gone. The application will automatically sign you out after a few minutes of inactivity Fingerprint sign in is not available. -you are unable to load pictures or videos from your phone. - any pictures or videos are not automatically saved on your phones camera roll. Any glitch or accidental deletion and your most precious anecdotal proof is gone. - Currently there seems to be a glitch. You can enter the notes and dimensions through the application, however once you view the documents online either of the following will happen: Your video/picture is MIA on both your phone and the desktop. And/or Only one dimension went through. -When choosing the dimensions that have jpg example, you can not view the examples..Version: 8.11.16

Good but needs an updateThe app is really helpful as a tool to collect and assess data quickly. The app is very simple and easy to use. There are two improvements that need to be made; the video camera and login. When the video camera is in use it is blurry. This is not the case when it is on the camera only function, only with the video camera. I also do not like that the video stops at one minute of recording. Secondly, it is a little frustrating when I have to login every single time that I open the app. Not sure of a solution but I would like those issues to be fixed. Thanks!.Version: 3.0

Awesome App!!!I love using this app! It makes it so much easier to keep track of documentation. I do wish there was a way to take any videos and pics from my iPhone and upload them onto the app. I don't always remember to take the videos and pics while in the app. I can upload them onto my computer then upload them online but it's a lot of extra steps. This would be especially helpful when I don't have an Internet connection. Also, I would like for the app to stay logged in for a period of time. It takes extra time to log in over and over throughout the day and I sometimes miss the interaction that is happening because of it. Overall, a very helpful tool..Version: 3.0

Life saverThis app is amazing. I was writing down all my notes on a notebook before and I am not a fast writer. I felt like it took away from the interaction and then when I got home I had to type everything in online. Now with the app I can use the microphone and it types it for me and I select the child and it saves it. I usually don't take the time in the moment to select the objective, I do that later in the evening I go through and select the objectives and upload them to the website. Soooo much easier!!!.Version: 3.0

Good appI've used gold since it came out but just got an iPad so I can use the app this year. Love that I can take observations on the fly and the voice works amazing! Changes I would make would include being able to leave it logged in so that during my four hours of preschool I wouldn't have to login repeatedly. I would like to be able to add two pictures to an observation if necessary. I would like to use fewer clicks to put an observation like clicking on kids names twice for example. And finally I like to do on the spot observations with the on the spot tool and maybe there's a way that I'm just not figuring it out. Thanks for listening..Version: 3.0

What up with submission???I be been enjoying everything about using my iPhone to submit my teacher strategies information. My only concern is that in submitting it transfer fine, but the real issue comes when opening it up through my computer it seem to the the names being use and that's not good for me. It causes me to go back through it. "What's up with that???? " can you figure out how to control that? Otherwise, I will have go back using the old set up. Thanks Eastlake8.Version: 3.0

Gold DocumentationI love being able to document using my phone. My phone recently crashed and my Gold app was deleted thus deleting all of the document I had stored but not entered. I wish I could access all those pictures and videos from my iPad but the app (when logged into the same account) doesn’t allow you to see a video you’ve recorded on your phone from the same app on your iPad. It’s very frustrating. Also, I notice when I use my phone and I’m recording a video, once it gets to the 1 minute mark and I try to record another video, the app crashes. I have to completely restart the app..Version: 8.11.16

Good... Could be betterOverall, this app does everything I need it to do... But I would like to see more features... TouchID (to log in quick to capture moments missed as I type my login and password) upload pictures from my phone (mostly b/c it’s quicker to snap a pic from my phone - I know that I could upload from the website - but that takes long - It would be nice to have that an option from my iPhoto to send to TSG app), download photos (sometimes there are great photos I want to print - I don’t want a screen shot) , see my lesson plans, Intentional Teaching Cards cards/assess, Mighty Minutes cards/assess.Version: 8.11.16

Better than the websiteI’ve used Gold since its beginning. I prefer the app to the website for inputting documentation but it can still use some improvements. For some reason I can no longer use the video option for observations. When I select this option it freezes up It doesn’t save the pics to my camera roll and I can’t upload pictures from my roll, both of which would be very useful..Version: 8.11.16

AmbivalentThis app can sometimes be very helpful, especially for anecdotes that have a photo. A couple of things make it very frustrating. One is that I often have trouble logging in. On many occasions, after repeated inability to sign in, I have had to delete the app and re-download it. Also, the date for the anecdote is always the same date that you take the picture. Sometimes I take a picture of a child's are on a different day, but I don't have an option to change the date. Lastly, putting a preliminary level is very time-consuming, requiring many different clicks..Version: 3.0

Lost forever???App review Ok just added to frustration!! I wrote review and sent but told nickname taken. Fine but went to go to change nickname and review gone!!! Very frustrated pictures do not stay in picture when do update or have to immediately purchase new phone. Lost tons of picture data!!! Upload speed of pictures causes inability to document or you just can't at time. This is soooo frustrating!!!.Version: 3.0

Could be much better and easier to useIt is difficult to use this app when I need to log in each time I click the app. By the time I log in to document, The activity has already finished at certain times. Especially when wanting to do a picture or video documentation. Would be nice to add fingerprint ability to log in faster! Or be able to upload pictures already taken from your phone or tablet! I enjoy being able to place children from the app once I have entered a documentation and choosing kids is easy..Version: 8.11.16

Sync camera with appI love using the app for anecdotals but would love to see a way to do quick access-children sometimes move on to other activities before we can sign on and make the note so no picture can be taken-we would like to be able to transfer video and picture from the camera on iPads to the app-it is quicker to snap a pic quick with the iPad camera but then we can’t load it to the child’s profile.Version: 10.6.8

Would love to see upload from camera roll option!This app is great in theory since a phone is so easy to have on hand in the classroom. My most difficult issue is that I often take a number of photos while observing and don’t have time to fiddle with the app (logging in, adding notes, etc.). I’d love a choice to later go in and upload photos/videos from my camera roll. And I’d love for it to have an option to stay logged in. That extra step every time I open it makes it too time consuming to do on the spot recording..Version: 7.9.27

Sign in troublesI used to love this app but I keep continually losing data because the app won't open. Which is ridiculous since that's why I have the app!!! I try to upload immediately but that is not always practical. Also I love the fact that customer service had email after email to try to prove it was user error but when it became apparent that is was a glitch, I stopped getting responses and had to figure it out on my own which of course meant deleting and retrying. Please fix this soon as it seems to be getting worse.Version: 3.0

Responsive and Very UsefulThis app is a great complement to my head start classroom. It makes it very easy to tag Holden and assign preliminary levels based on the documentation you take. I especially like how photos and notes are cached according to date, so when I upload them later they still have the correct date attached. My few issues include a desire to use photos from the camera roll as documentation as well as a less blurry camera view. Otherwise a great app!.Version: 3.0

Thank you!I appreciate this App so much! I wish all my fellow teachers would take the time to use it too. It’s that quick snap shot that I might not have the opportunity to engage in but have a picture of friendship, engagement, curiosity and discovery. Like finding an ant colony this week!.Version: 7.9.27

A really good app.I like the convenience of entering data on the go. The only thing I would change is the picture portion. I would like to use the pictures outside of the app. For example, I did a group cooking activity and really wished that I hadn't saved the pictures in the app because I couldn't include them in my experience chart. I also took pictures of something my colleagues children were doing and couldn't figure out how to share it..Version: 3.0

Its good, but it can be betterIt is really easy to document through the app, however it is constantly logging off, so by the time you log in again, the child probably stopped doing what he was doing. Also, it doesn't allow you to upload pictures o videos that you have previously taken with the iPad. Being able to upload pictures from the iPad would give this app a 5 star rating, because it would make our job so much better..Version: 7.9.27

Liking most of itWould really love to be able to add more than one picture or video through the app. I end up using a picture or video and then taking others with my phone and trying to find the time to add them later when I’m in the office. Time is short in the life of a parent educator, and adding in other documentation later uses up valuable time! All in all the app saves me a lot of time, so I am liking it!.Version: 8.11.16

Can’t Add Pictures Already TakenI like this app a lot. However I have some pictures of documentation I have already taken, outside of the app and I cannot add them easily. I have to either email the pictures to myself and download them onto my computer and then upload them to the site. It just isn’t convenient. If there was an option to add already taken pictures to this app, I would rate it at 5 stars..Version: 10.6.8

Great appI love how simple it is to capture moments and assess them right in the app. I wish it would stay logged in instead of having to log in everytime I open it. I also wish you could upload photos instead of just taking them in the moment. Since it always logs out sometimes I take photos and videos on my phone but I have no way to easily upload them from this app..Version: 7.9.27

Fix it!The app usually works, but now every time I press it to open, it just crashes. Also after I'm able to open it again, because I have faith that you'll fix that issue...maybe try working on a way to be able to group multiple pictures to one note, or gain access to photos so that they can be uploaded onto one note. P.s. The star rating is for how it usually works😏.Version: 3.0

SeriouslyI’m a preschool teacher and we use this program in our facility. It’s a very useful tool to have when assessments are needed. My only complaint is the lack of attention to detail in making this tool easier!! Why is there no option to upload directly from the gallery on the phone?? This app would definitely be worth 5 stars if it had the option to directly upload the millions of photos I take from my phone!!.Version: 8.11.16

Upgrades neededIt would be convenient to use the same photo multiple times for different children. Some information/data that I would like to include to represent what is happening is often different for all the students in the photo. Also, if I move around my classroom, I often have to logout and login again in order to upload the data to GOLD. I will often get an error message when I attempt to upload..Version: 7.9.27

Like it but,,I like this app, I wish I knew there was an app for teaching strategies sooner. I just wish that the notes that I did on a desktop were also on this too, I usually put in all the notes I took first and then assess them, and it takes up a lot of time, but I seem to have no time to do them all. I know if I did them all through the app, it would be so much more easier, but now I still have to go through my desktop and edit them..Version: 7.9.27

Ok appThis app has made my life easier good work and getting more observations in on the children in my care. My only complaint is that because I have children that live in different states in my classroom I have two separate accounts and I'm unable to toggle between the two accounts without logging out. This makes it especially difficult when I have children in each account interacting together I would like to do a group observation..Version: 3.0

App LikesThe app is awesome and is very handy especially for myself because time gets away from me and so it’s quick and easy to just get it in there and you can finish rating it later. I do wish you can stay logged in, because you will never know when you need to take a picture or add anything. Downloading from your personal phone would be awesome especially if not logged it at the time of picture needed..Version: 8.11.16

GOLD DocumentingThis app is working well. I am able to take pictures quickly and write/type notes to remember and assign objectives. I also remember moments. One thing I was thrown off by was having the camera pop up right away. I might like it if the app opens without the camera popping up right away..Version: 10.6.8

Could be betterI enjoy taking pictures of my students/work samples and observations with this app and being able to rate it and upload it easily. What I don’t like is that the picture is the notes you add or only reachable on the device you used. It would be much more useful if I could take pictures on multiple devices and access them using my login and password from any device..Version: 8.11.16

A picture is worth a thousand words.I think the concept is great. When a photo shows what is happening, it saves me the time it takes to think through how to word the note and to type it in. That being said, logging in each time I want to take a pic is often time consuming and the ap is finicky. Sometimes it lets me in and others it does not..Version: 7.9.27

It's okay...I like the idea of this app. It would be helpful to be able to upload pictures from the camera on my phone onto the app. Also, it is a hassle to choose the objectives I need for each anecdote, then go back and forth between each individual objective to enter the dimensions. It is very time consuming. I also do not appreciate the removal of the science and social studies objectives on the app or the teaching strategies website..Version: 3.0

Love app, but..I like it a lot better than computer bc when something happens l, I just whip my phone out. But, I just wish it showed the notes on the app so I could go and edit them. Like if I put a super long note in with like 20+ objectives in the computer and save it, I'd like to go on my phone and just punch all the scores in quickly instead of clicking. But it's great 😊.Version: 3.0

Great app, but...I love this app! It is so helpful to do documentation. I wish it would connect to my camera on my phone though, so I can upload photos from my camera roll. Also I wish that all devices could be linked, if I take pictures on my iPhone app I would like the be able to sign into my iPad app and see the same photos from my iPhone..Version: 3.0

Super helpfulI love being able to document on the go and have the date logged automatically. I agree with the other reviewers that we should be able to stay logged in during our full session with kids so we don’t miss out on opportunities to document while taking the time to log in..Version: 8.11.16

Use with iPhoneI like using it with my iPhone to take a documentation picture, and then upload it to my doc files. I then complete the doc protocol on my desktop, which is easier to manage than doing it all on the iPhone I wish it were easier to log in, by perhaps being able to save my log-in info instead of entering each time.Version: 8.11.16

TS GoldI really enjoy this app and the face that we can upload videos through here! I love how we can take the picture or video and come back to it later. However, one improvement that would help me is not having to log in every time. It would save a lot of time when trying to do an observation..Version: 8.11.16

Highly beneficialThis is a tremendous resource for sharing progress with parents and other team members. The options of camera, video and audio allow for flexibility based on the skill I am looking to capture. An added benefit would be “Help” button for guiding user to next step as data is uploaded and scored..Version: 8.11.16

Makes documentation easierThis app makes documentation easier with photos and notes. My only improvement would be to be able to upload photos from the camera into the App..Version: 10.6.8

Sometimes it do sometimes it don’tSometimes it lets me upload documents other time it says errors for days at a time then it randomly uploads after days of failing to upload not about to repeat problems on app.Version: 8.11.16

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