TickPick: No Fee Tickets Customer Service

TickPick: No Fee Tickets Positive Reviews

Definitely Recommend! Wonderful SupportI was slightly hesitant seeing some bad reviews on here and not being familiar with TickPick, but decided to take the chance and I’m so glad I did. TickPick is offering a product no one else is- ticket resale without insane service charges. The only other place with no fees is to trust someone on Craigslist rather than trusting an app with a 24 hour phone number and a support system in place. Obviously they can’t control bad people coming and using their app to sell, but anytime it’s happened they seem to have responded and tried to remedy it. My personal experience was great. I bought $850 tickets a few days before an event, and realized the very next day that I got them shipped to my billing address across the country, rather than the state I was currently in and going to see the concert in. As soon as I realized my horrible mistake, I called and the representative I spoke to got everything sorted out for me within minutes. It’s hard to take a chance on something that might not be as common a name as some of the other apps out there, but I’m glad I gave it a try and will absolutely use TickPick again in the future. I urge you to try it as well, the other apps just can’t compete because of their service charges..Jaime Burrito 69Version: 4.2.1

Don’t Waste your money!!!I also 2 tickets, got to the concert and 1 didn’t work. Neither one of us went inside. Took almost 2 months to get a refund and was only refunded for 1 ticket. They tend to take the sellers side even when they sell bad tickets. I’ll never buy tickets from this app again. It seems like this is a common problem with this app. Wish I would’ve seen the other reviews before I wasted my time, money and new outfit!... FYI the developer’s response says exactly what I said🙄. 1 ticket didn’t work, 1 did work. I couldn’t use the 2nd ticket because obviously I wasn’t going to go into the concert without my sister or let her go in alone. Therefore, I requested a refund for BOTH tickets that same night, before the event even started. I was told that the rep would handle my requests, but because they took 2 months to resolve the issue, I couldn’t get refunded for the 2nd ticket because they weren’t able to get their money back for it. They could have easily re-sold my valid ticket that night, because I wasn’t the only person that got scammed. . So in the end, I missed the event, got the run around for 2 months AND lost the $223 I spent on that 2nd ticket..@Lond0nCVersion: 4.0.3

Pleasant surprises!I was hesitant to use this app after a stranger suggested it to me. My coworker had lied to me about having tickets to a very important show to me, and I was desperate to find face value tickets via resale websites like stubhub, etc. without paying a ridiculous fee. After making the purchase for two tickets on TickPick, I was kind of confused on why my tickets were not transferred to my flashseats account right away. I then realized that the seller has to “approve” the purchase; even though my money was already processed, and my tickets were “100% guaranteed” by TickPick. I waited 48 hours for my tickets to be transferred, but nothing changed. I had 24 hours until the show, and I wanted to be sure that my tickets were secured, so I called the customer service line for help. The woman was able to contact the seller and have him transfer my tickets at that time, thankfully. I can see this app being sketchy if the seller is not reachable, but in my case, it worked out just fine. The unfortunate part of this story is that my show was cancelled :( I was super bummed, and I didn’t think there was any way to get a refund because of the whole third-party resale thing.....until my purchase was automatically refunded to my card!! I was so happy and relieved to see that. I didn’t even have to contact anyone for this refund. Will definitely use this app (with caution of course) in the future! Thanks TickPick!.BeckermjuliaVersion: 4.2.1

Answer to my problemsI was about to buy a pair of tickets on LiveNation until I happily went to my cart and saw my total price JUMP from $130 to $180!!! NO ONE should have to pay $50 in *mystery fees* every time they want to have a good time. I couldn’t get myself to waste $50, so I started browsing other options. I fell upon TickPick and found way better seats for the event (and get this) for CHEAPER. Of course, I cautiously reviewed TickPick’s policies/feedback/reviews before finally purchasing the tickets... WITHOUT THE STUPID $50 HIDDEN FEES. While I admit I DID hold my breath until I was actually through the gates of the concert venue, everything went smoothly and we had an amazing time. (Oh, and I used the saved $50 to buy us parking and drinks for the night. A much better use of that money in my opinion!) I promptly received my tickets both in an email and electronically after I purchased them. Very happy with my experience overall and would use TickPick again..Brys BrysVersion: 4.1.1

VERY GOOD NOT A RIP OFFI looked at StubHub, seat geek, ticket master, and other company’s and they all charged way to much for the same ticket I got when I used TickPick. The price alone for the other company's was insane and then when the fee was added it was not even worth it. I bought tickets for a Yankees game the night before and got 2 amazing VIP tickets for only 200!! I was first going to buy tickets off seat geek but they were 435 dollars and a 40 fee rate was added on top of that. So I went to other websites and couldn’t find a better deal. However, I when I was going to purchase the tickets from seat geek they raised the fee rate. Tick Pick is by far the way to go. No one wants to admit it because they are all paying people to write good reviews about their own company’s when they are all scams. I hope this helped people do not get ripped off and I know I will definitely be buying more tickets from Tick Pick. Keep up the good work!!.Jack RoachVersion: 4.2.1

Quite the experienceI bought tickets for a concert on TickPick because they were crazy expensive on every other website. I purposely did mobile order because the concert was in 2 days. I got an email my tickets had shipped and I immediately called customer service to get them rerouted because my shipping and billing addresses were different. At this point they never asked for my shipping and were sending them to my billing! TickPick called FedEx to reroute them but it was ultimately unsuccessful. I then called the next day and told TickPick what happened and they said they couldn’t help me. I then explained I ordered mobile tickets and I was given printed tickets and they quickly got me a different set of mobile tickets so I could enjoy the concert that night. Glad it all worked out and I’m grateful they were helpful but it would be nice if they didn’t advertise tickets as mobile when they’re not..Rachelsvea98Version: 4.2.1

First time buyerSo I recently just bought tickets for a concert as soon as I bought the tickets it told me to check my email and accept my tickets but then when I clicked on it, it kept transferring me to Ticketmaster and then it would start loading and then I would say oops something went wrong. I kept trying to click on the link multiple times and it would still just load and then say oops something went wrong and then I waited like an hour and tried it again, and it finally worked at first I was a little skeptical about this app because I’ve never used it before and I was about to be really mad if my tickets never showed up on my phone but then like after an hour, it finally did I was able to click the accept my tickets button and then it finally loaded my tickets through Ticketmaster but the only reason why I’m giving it a four-star is because it got me scared, and nervous.RhinoWrldVersion: 4.13.4

Lewis Capaldi, Post Malone, Taylor TomlinsonI used ticket master for a view things before but it was extremely expensive, the fees were outrageous, and made me open an event once and decide I couldn’t go because it was too unreasonable. TickPicks has been HUGE for me! I knew Lewis Capaldi was coming to Chicago and I knew I couldn’t afford it. So out of a shot in the dark, I tried TickPicks a week prior to his concert. I got two tickets for my husband and I to see one of my all time favorite artists for $90 a piece?? Are you kidding me??! It was such a blessing for us. Now I knew Post Malone was coming to WI this summer, but every time I looked on Ticketmaster, it was $150+ per ticket! I looked TODAY on TickPicks TWO DAYS PRIOR to him coming to WI, and got tickets for $65 per person?! Literally insane and it made my husbands whole week getting to hear he was gonna see his favorite artist live for the first time! THANK YOU TICKPICKS.RissyrickyVersion: 4.12.5

AGUST D EXPERIENCEI was really hesitant in buying Agust D - D Day Tour tickets for LA, as they were so expensive. My boss recommended me to use Tick Pick and I didnt really trust it specially because there’s so many scammers out there and it’s just not fair to pay extra fees for non sense. As a desperate ARMY who didnt want to lose the opportunity to see Yoongi before his MS, I finally took confidence and bought my tickets in an available section, mind you, the Friday night before the concert on Sunday at the Kia Forum, and without knowing, I ended up being NEXT TO THE STAGE on a VIP seating with a server and such an amazing view of our Yoongi! 💜 I trully regretted for the first time not having a Samsung 😂 The best part (besides that BTS Rap Medley) was that I didnt have to make such long lines for the restroom as there was a private restroom for my section! I could easily help my mom who’s currently using a cane to walk (she’s an ARMY too 💜) Since then, I have recommended this app a thousand times! And now my best friend got her VIP Tickets to see Paramore, her favorite band! For pricing let me tell you, this is re-sell, so its going to be based on whatever the reseller is giving it out, however, prices changes and decreases notoriously! (these tickets were cheaper than GA in ticktmxstr and I didnt pay for extra fees) Thank you for letting me be at the concert, Tick Pick!.SmileHoya218Version: 4.11.10

Best price of all the apps for my gameI was watching some Atlanta Braves tickets, and the same seats were listed on all the ticket apps. TickPick was the best price, then Gametime, slightly more expensive but about the same price were Seat Geek and StubHub. Vivid Seats would not show their final price without buying the seats?!? It did not look like it would be a very good deal on Vivid Seats. I got the tickets on TickPick, and the link allowed me to upload them on the Ticketmaster app. I deleted vivid seats off my phone. Why do they refuse to be upfront about their fees? The savings for the two tickets was about $35 total. Exact same seats, and clearly the same seller since it was the same seats on each app, and they disappeared from all apps after I bought them. Shop around and save yourself some money, maybe it will be as obvious for you to use TickPick as it was for me..PetemsrVersion: 4.10.1

Worth Giving a TryAs many others I was also hesitant of trying this app. It’s relatively new and it seemed too good to be true. Here’s the thing: the tickets already have the fees included, it’s not like you get them at a special prize. Also, this is more like a reseller hub; it’s not like other apps like Ticketmaster or StubHub, you’re most likely buying tickets from another person. Now, the good thing about TickPick is that the price you see is what you actually pay. I bought two tickets on the same day. I received my eticket for one of them almost immediately, but the other came close to three days before the event. Also bare in mind that you are not able to select the seat you want. Unlike other apps TickPick doesn’t let you know which seat you got until you buy your tickets which might not be that bad..CncrtGVersion: 4.10.5

Charged $400 for Tickets that Tick Pick still has listed for SaleUpdate: I spoke to Michelle at Tick Pick on February 26. She immediately issued a refund, which was a welcome relief, and I was able to successfully purchase my tickets. I very much appreciate that Tick Pick made things right. **** On February 25, 2019, I tried to purchase concert tickets and Tick Pick charged me $400. However, the tickets I paid for are still for sale, my app shows no record of the sale, and I have received no email confirmation. Spoke to Tick Pick agent who also could find no record of the transaction. My Mastercard sure as heck got record though 😡. Apparently only certain employees can view Apple Pay transactions, which I only used because the app would not accept my billing address, which was CORRECT. Total B.S! I’d better be getting my tickets or a refund first thing tomorrow. Very angry that I was falsely charged..AWW yehaVersion: 4.1.4

Seller Never Confirmed Tickets TwiceSeller never confirmed tickets twice. Called customer service as the event was only hours away - they couldn’t help, left us on hold forever and only gave a measly $10 gift card, which we used to buy our next set of tickets, which we purchased (for the same event) in a panic and those were also not confirmed so we went back to customer service again and I think they maybe gave us only a $15 credit the second time. Didn’t end up getting our tickets to that event from TickPick at all. We had to order tickets from a different site which of course cost us so much more because it was the day of the event and we had bought our first set of tickets from TickPick in advance. Used to love this app but not so much anymore after that experience. Boyfriend deleted the app from his phone because he was so angry..SmhavemeierVersion: 4.1.4

Let us rate sellers!!!There should be a way to rate sellers. I paid 385/ticket for electronic transfer tickets. I needed the E-transfer because I wasn't going and the tickets were a gift. After purchase, I was informed that transfer wasn't possible. So, given "Matt's" number, he says he will meet them at the gate so I don't have to worry OR I could send them to his hotel where he'll give them a parking pass. "How much for the pass?" I ask. "Nothing, I'll just give it to them" he replied. I told my brother all of this, so I was mad when he told me later that, "That guy didn't give us a parking pass because he said we hadn't paid for it." Overall, it was not a good transaction, but there is no way to know before you buy. Other times, I've had no issues. I just want to be able to rate crappy sellers. TickPick and their customer service have been pretty good. In fact, I'm going to change my rating from 2 to 4 stars..Mommy, not runnerVersion: 4.0.4

The best by a mileI’ve used the competitors before and TickPick today earned my loyalty. I bought tickets in December for today’s event. The order was confirmed and everything for months, but today I got a call from Stephanie at TickPick that the seller never fulfilled the order. Long story short, I’m in comparable but better seats and it didn’t cost me anything. I am so happy that they were proactive, accommodating, and reasonable. Other servicers in the past have just offered a refund when I call them an hour before the event after finding out my tickets didn’t come through. That doesn’t help me much when the event is sold out or when the tickets have skyrocketed. I’m sure TickPick took a bath on this sale but they guaranteed I’m never ordering from a competitor!.CdexterivVersion: 4.14.10

Diamond in the rough💎🥳Used and LOVED this app for years!! Love the instant tickets, love the layout used to pick the location of tickets, love even more the filters options of how you’d like the tickets to be shown(price, best seat location, etc.). Ever need to keep an eye on ticket’s you’re interested in purchasing but prices are currently too high? You can let TickPick notify you as soon as that price drops and SCORE! You’re in and saving money. There obviously differentiator is no hidden ticket fees at check out. Nope, it’s all there! BING BANG BOOM! You’re done instead of guesstimating what the total cost at checkout will total up to. Only had a few issues (three over 6 yrs) but still buying hundreds of TickPick tickets and referred friends to buy theirs too. Problem were scam tickets! If this happens to you do NOT wait and immediately contact TickPick. TickPick reimbursed me the first time. The most recent scammed tickets my friend bought after I swore TickPick is the best option for last minute MLB playoff tickets 2021. Still working on $400+ ticket reimbursement for scammed tickets purchased through TickPick. Although its been 6 months of trying to work with TickPick to Hey our money back, I have faith after many loyal years of TickPick being my only ticket app that it’ll works it’s way out soon..SF.Meow.rieVersion: 4.9.6

Happy CustomerI have noticed several bad reviews of people saying do not buy. And reading them, I see many issues are not the fault of TickPick. So don’t think it’s all Bad. I want to share that I have Bought a Total of 25 different Tickets from this site, that included Seahawk Games, Mariner’s Games, Music Concerts, and Parking, over the last couple years or so. And 23 of those Tickets were for pasted events, that I used with No issues at all. And 2 of the Tickets are for a future Concert, that I look forward to seeing. I have had Great success using this site, good prices, awesome seats, and Zero Issues. Just wanted to share, that this site has been Great for more people, then it hasn’t been. And I would recommend it based on my experiences with it..Sunlight6Version: 4.0.3

Wonderful customer serviceI ordered tickets for Post Malone in Tampa And when you purchase tickets it says to wait for a conformation email from the seller... we’ll mine never came a week later ! And 3 days before the show I called customer service and was told that the seller backed out, and I had no idea I was never going to get those tickets, never got an email from the seller or TickPick thankfully I called or I would’ve been screwed.... fast forward to the customer service rep her name was Tia had me stay on the line and came back got me tickets and upgraded seats at no extra cost to me and she was very nice.i would’ve gave 5 stars if they had a way to let you know if a seller DOES BACK OUT! So if you don’t get an email within a day or two definitely call! But I will for sure order my tickets from this app again saved me over 200 in fees Ticketmaster charges..Kidding me!!Version: 4.3.1

Used once for Dodger ticketsGot a good deal on Dodger tickets through their website. when the day of the event came, I had to download the app to get my QR codes to scan at the stadium. all was good with no issues. I was a little apprehensive about the original ticket purchaser collecting the money and then using the tickets and then when I show up, I would be denied entry. we showed up super early just in case (which actually worked out in our favor because there was a free giveaway and the stadium was packed 2 hrs. before the game started!) but I would NEVER buy the parking for a game through them. it’s the same price as if you prepay through the Dodgers website but the parking offered by TickPick is OFFSITE and over a mile from the park. they need to offer it for $10 and provide a shuttle at least. if not, you’re better off parking in the actual parking lot.ChousholderVersion: 4.2.1

Always great seats, reliable and awesome customer serviceI have been buying resale tix through TickPick app for a couple of years now and it has found me awesome tickets to sold out shows and even last minute tickets in my hometown and also during my travels. Every ticket has been honoured at point of entry. And I did approach customer service via email once for ticket accuracy and received a response and resolution in less than 24 hours. I also love the no fee policy so that alone has saved me hundreds compared to other sites. Highly recommended!.SgtocaVersion: 4.1.4

Surprised tickets were in no alcohol zoneApp is great overall but I purchased two tickets for tonight’s Vancouver Canucks v Arizona Coyotes NHL game in Vancouver. I purchased an $18 beer before heading to my seat only to be told by the usher that the seat I had bought on your App was on an alcohol free zone. As a result I watched the first 15 minutes of period one on the television in the concourse. Not a great experience..Unhappy NHL experienceVersion: 4.14.10

Misleading claim about feesThe total price to be paid is no different than other sites. They say they have no fees, but in the end their final price is the same as everyone else..Murphydog10Version: 4.14.9

Wish we could change currencyHave used this a few times to get last minute tickets to shows … but always have to remind myself it’s USD and not CAD!! If there was an option to see in cad prices I’m sure I would use this more often..HowisthatalreadytakenVersion: 4.14.11

Me encanta!Lo uso poco pero siempre conseguí lo que busque a un buen precio!.FbbutcbuyVersion: 4.14.9

Easy to usePerfect and just easy to use than safari.Sk khyVersion: 4.14.9

User friendly appEasy to use.Ceesea1233Version: 4.14.5

CADWould love the options to change to Canadian dollars..Andyman1977Version: 4.14.6

The best deals for events!Best App for concert goers!.DJ David KVersion: 4.14.4

Love this appI’ve been using TickPick for years and I’ve always got great seats and deals. The one issue I did have was promptly fixed and I ended up with a great seat upgrade. My only issue is they have to allow Canadians to see prices in our currency. It makes budgeting easier and prevents surprises..Opus316Version: 4.14.4

Best site to buy ticketsGiven this site to 4 others now and all have booked tickets and loving the site.BilborayVersion: 4.14.2

Really cheapPrises are really cheap and reliable.Bob66775544Version: 4.13.10

Best ticket resale app bar-noneBest ticket resale app bar-none.ShakyShortyVersion: 4.11.10

Too Many Emails!!!!Good app. Like the fact that there are no fees for the purchaser added on. The only annoying thing about this site is that every time I open up the app to see what ticket prices are at, I end up getting annoying emails from “Sarah” or some other bot pushing me to keep pursuing tickets…….do you think I’d visit this app if I wasn’t already interested in tickets for the event???? Dumb Asses..Hongster14Version: 4.13.4

Canadian Grand PrixEasy to purchase! First time!.Sandy PrazmowskiVersion: 4.11.7

Always AMAZING savingsI first used the app to book NFL tickets and got the best prices compared to other popular event ticket sellers. Today I just got another amazing deal for Pink in Toronto. They saved me $150 each ticket. Crazy good! Thank you!!.TracyklesVersion: 4.11.1

So far so good.Wish we had CDN $ but otherwise great selection and UX..DlpyytVersion: 4.9.6

Best App EVERI have purchased from so many third party ticket apps and nothing even compares. I wanted to surprise my boyfriend with tickets to a play off game coming up as an early birthday gift and my seller (with elite status) had my tickets transferred first thing in the morning after I made my purchase. No hidden fees ✅ A PAYMENT PLAN OPTION that actually works in Canada ✅ Official Tickets ✅ the only downside is the US to CAD price conversion you have to take some time to figure out… but who even cares when you can save money and take some extra time to pay for better seats over the course of 6 weeks? Thank you TickPick!!.Newest Forever CustomerVersion: 4.9.6

No hidden fees!!!!!!The only non-predatory ticket app I know of.Cullen the loserVersion: 4.9.0

Need to get with itGet CAD conversions.Tko buyerVersion: 4.8.2

Doesn’t work anymoreThis used to be my go to app for tickets but over the past few months it just doesn’t load. After you click on the event, it just gets stuck loading forever. Full site works but the app is a lot more convenient. Please fix and I will use again.Edmonton cactus clubVersion: 4.8.3

I’ve deleted every other ticket appNo fees = no problem!.Oster22Version: 4.4.0

BuggyCan’t access buying ticket page. Just loads forever. Previous versions were great though.MhicBlah132Version: 4.8.1

The helpfulHonestly I called for help and the young man on the phone made my shopping experience great. Mick you are aces my friend. Your calming approach made my problem go away with ease. Even if things went wrong from here Mick is the reason I’ll be back again. Would recommend to anyone whom asks for a referral..D55150Version: 4.4.0

Love thisLOVE THIS APP! My first time buying tickets and this is the only app that doesn’t have fee. Gosh I love this!.0_0-_--~-Version: 4.3.1

Great & Unique Ticket AppThe app itself is smooth and easygoing. The analytics are awesome and the prices as well. This might be my new go-to ticket purchasing app..HowintheCowVersion: 4.3.1

Best Ticket App ever!!!Me and my buddies and clients have been trying all the apps that sell tickets and thus far no app has beaten this app on the price. Also the app being able to show a 360 view of the seat to understand where you sitting is a great feature..Murat bahadir OzkanVersion: 4.3.1

Perfect so farI use it to by NHL tickets in Canada. No issues so far, great system, I’ve found some pretty cheap oilers tickets.IzeyFroVersion: 4.3.0

No SurprisesImagine an app that doesn’t try and scam you at checkout. I use this app for all sporting events. Love it..Mooresy94Version: 4.3.0

Cant believe itReally thought it was a scam at first because the prices were so cheap. Cutting the service fee was gave such a large discount and if you pair your purchase with coupon codes from honey (joinhoney.com/ref/vxngpq2), you get around another $10 off your entire purchase..QuetzaaalVersion: 4.2.4

AwesomeGreat ticket hook up with NO fees! Have only used once but will definitely use again! 5⭐️.Sunny in OntarioVersion: 4.2.4

Well done!Very well done ticket app..GetfriedVersion: 4.2.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.14.10

TickPick: No Fee Tickets Negative Reviews

Absolute worst way to buy or sell ticketsI bought tickets to a concert and ended up not being able to go. I went though the process to sell them through tick pick. Someone bought one of my tickets so I followed the steps to transfer them. The person emailed me that they couldn’t access the tickets. I spent hours emailing them back and forth. I reached out to support about 5 times and never got a response. I forwarded my ticket PDF, took a screenshot, added the buyers email address to the ticket invite page… nothing worked. I received one voicemail from support, not in response to my emails but rather telling me the buyer can’t get their tickets and that I needed to transfer them through ticket master. However, I don’t have tickets for this event in ticket master, they only exist for me through tick pick. Hours later I forwarded all the tickets I had purchased (3 total) to the buyer who only purchased one ticket to make sure they could get in. I then got another voicemail from tick pick saying the buyer was at the event and unable to get inside and that if I didn’t transfer the tickets properly I would be charged. I once again reached out to support and got no response. I then woke up to a $25 charge because I inconvenienced the buyer. I cannot stress enough that this was the absolute work experience I’ve ever had with any company. They provided no instructions or support and then charged me for their errors..ShivdoodleVersion: 4.8.2

Terrible Customer ServiceI have previously ordered tickets from Tick Pick and was very happy with them and referred several people to their site. On January 5th I ordered 2 tickets to a concert scheduled for February 15th. I purchased the tickets and my credit card was charged. The next day I get an email explaining “Don’t worry, but your tickets will be ready for email on February 12th” Not only was it only three days before the event but it was after our anniversary. This had never been the case with any previous orders and I was concerned I wouldn’t get them at all. I went ahead and bought tickets from another site. I sent an email via their app explaining everything and that I would like a refund. This was more than two weeks ahead of the event which would allow the seller to resell the tickets. I never received a response. I received the tickets and since email didn’t work I called and stayed on hold several minutes only to be met with a Customer Service Rep with major attitude. “Adeleny”. She cut me off before I could even explain the circumstances and she told me there was nothing they could do (or seemed to want to do!) I asked for a supervisor and she told she was the supervisor. I asked for someone above her and she told me there was no one else around. I asked to hold for someone else and she explains there would not be anyone available for 3 hours! Seriously!!! I am out almost $200, needless to say I won’t be using TickPick again!.RumecuVersion: 4.4.0

Don’t useIf I could rate a 0/5, I would select that. I purchased tickets from them for a concert. 3.5 hours prior to the concert I tried to download my tickets. For the next 3.5 hours I was on hold or calling repeatedly to try and get through to customer support to fix this issue. (If you call and nobody is available after about 10 minutes, they kick you off the line and you have to call back and start all over again.) The concert started at 7pm and at 715 I was still dealing with someone trying to get the link to work she told me she had to hang up and someone would call and email me my tickets. At 730, I called the call center and they were closed. I never received a call back or an email. We travelled three hours for this concert, got a sitter for the kids, and had a hotel with the expectation of being able to use the tickets they sold me. At 745, I went to the box office at the arena and got a second set of tickets. We made it inside for the last song of the opening act. The next morning I called customer support and they initially told me they wouldn’t refund my money. I told them all I wanted was my money back for the original tickets and if they fought me, I would demand the cost of both sets of tickets and my hotel room. At that point they begrudgingly refunded my original money. Never again Tick Pick. Save yourself the heartache and disappointment..Pondo20Version: 4.3.1

Not worth the stressIf i could leave a zero i would. I would rather pay ticket fees and have my tickets in hand at time of purchase than have to wait until right before the event date. Ticket pick says “your tickets will be delivered with ample time before the show” 25-48 hours before it usually and they will notify if you anything changes. I bought the tickets back in September. Watching the 48 and then the 24 hours tick away while constantly refreshing my email was a stress and anxiety that was not worth not paying a ticket fee. The morning of our show (8 hours before started) we still had no tickets and no communication from the seller or tick pick. I finally sent an email and i did get a prompt response saying the tickets would be at will call instead of digital delivery. That’s totally fine but i hadn't of asked i wouldn’t have known to go to will call and ask for tickets. We saw the show in the end and it worked out but the lack of communication and instruction from the seller and tick pick were not worth it. I also upgraded our seats and found at the box office that the ticket price was 84 each. i payed nearly 300 through the app. The upgraded seats were 135. So it would have been cheaper to buy tickets through the theater and not waste my peace of mind and money be using this service..Jmball19Version: 4.9.0

Don’t get burnedSorry for length but wanted to shared so you will never have to deal with this. I know I have told a bunch of you to use tickpick for tickets. I hope all has gone well. I may NEVER use them again. Sunday we went to ram/49er game and were declined entrance. The gate attendant sent us to will call/customer service. After waiting in all those lines and showing my tickets in my ticket master account, they told me there was nothing they could do I had to contact Ticketmaster or who i bought the tickets from. After a few hours and not being able to get a hold of anyone to help, i bought new tickets from the rams will call. While i was buying the new seats, the ram customer service agent finally told me the season ticket holder used the tickets for entrance. The new tickets happened to be in the same section. I went to the seats. A woman with an empty seat, nervously told me that the seats were her’s and her husband’s season tickets. They never sell them. Finally today i heard back from tick pick. They talked to the owner who said they properly transfer the ticket, and the tickets were used for the game by the buyer. So, now I have to prove I didn’t use the tickets!!!!!!????!!!!! I heard a friend is going through the same thing with the LSU football game last weekend with them as well. Lesson learned. Wanted to share so you don’t get burned by tick pick too!!.AppoligizeToWhomIrefVersion: 4.3.0

TrashThis company is garbage. They allow their resellers to wait less than a day before an event to provide tickets no matter how far in advance you buy them, and then the seller can reneg and offer sub-par tickets compared to the one you bought. So I reluctantly accepted the worse replacement ticket 30 mins ago and still haven’t heard back. And now I’m about to head into a different show that won’t end until after 11 pm, with no clue as to whether or not I will actually get a ticket. Other ticket sites have a MUCH better policy of providing reparations for scammy sellers. Do better. It’s been 3 hours and no response. Update: It’s now midnight, six hours after they sent me the email telling me to confirm or deny the replacement tickets asap because they can’t guarantee them, and they just decide to ghost for the night even though I messaged within five minutes. If you’re going to allow your sellers to ghost like this then you need 24-hour customer service with a priority on people who got scammed out of tickets with less than 24 hrs til showtime. This is absolutely atrocious. Any other ticket company would have had tickets in my hand already that they charged to the seller. But here, they let the scammy resellers have all of the power and don’t even give you a way to anonymously message the seller..Demon in the roughVersion: 4.13.1

Invalid tickets at the gateI had heard a lot of good things about this app but when I used it for the first time, the ticket I purchased for Beyoncé’s concert turned out to be invalid at the gate! It was quite a bad experience to be refused entry at the gate. Despite their promise: « authentic, valid tickets backed by our 100% money back guarantee » I have not received a refund. The reason I am given is that an investigation is still pending. So basically, in addition to selling me an invalid ticket they are now insinuating that I am lying about it. I also want to warn you that despite the text written under « the TickPick guarantee » that states « what if my tickets are invalid? [...] we will do our best to locate comparable replacement tickets. [...] » this means they will google it and check if YOU can purchase an new ticket with YOUR own money. Nothing you can’t do with your phone nowadays. So while you are in front of the gate with your invalid ticket, they will do nothing that really helps you. They will not replace the ticket. In fact, in my experience, they will not do anything, they won’t even trust you and issue refund. So don’t be fooled by the wording on their website, you are taking as much risk as you would on Craigslist. Don’t buy any expensive ticket unless you are prepared to loose the money..Matt44442222Version: 4.1.1

Do not trust this company - use TicketmasterI used to think this app was the go to place for tickets with their “no additional fee tickets” and they had saved me money many times. However that all changed when I purchased tickets for the Bengals Cardinals game. My tickets always came straight to my app for quick and easy scan, that didn’t happen with these tickets. I was given a notice that I had to “click this link below” to accept my tickets and low and behold the link wasn’t even clickable! I then spent 3 hours on hold when I called for assistance and got a voice recording telling me “no one is available to take your call please try again later” I was desperate to get into the game so I then purchased 2 more tickets hoping it was just an error with my first purchase, same thing happens. At this point the game had already started. I then called the next day, got ahold of someone, sent in an email with screenshots documenting what had happened and what was their response? They send me a link for the tickets and tell me to enjoy the event...an event that had already passed showing they have no idea what they are doing. I want a refund for my tickets I can assure you this will not be the last review I leave if this isn’t addressed. Thanks 😊.Dan the man that got scammedVersion: 4.3.0

Horrible Customer ExperienceI order tickets in late August for an event in late October of 2023. Plenty of time in advance. Shortly after buying the tickets, I received a confirmation and a link to receive my tickets. The event ONLY allowed digital tickets in Apple/Google wallet, which is totally fine and normal, so I was eager to add them to my wallet to make sure I was ready to go. I couldn’t add them to my wallet for whatever reason and emailed them 3 separate time over the next 4 weeks to resolve the issue. TickPick assured me that the tickets would arrive soon. THEY NEVER DID. Fast forward to the day of the event. It’s 6pm and the event starts at 8pm. I still don’t have my tickets. The past 2 days I’ve been on and off the phone and emailing TickPick to see where my tickets are. It came down to an issue with the seller who wasn’t being responsive. At 6:30pm on the day of the event, 1.5 hours before my event, after I already took time off and traveled to LA for this event, finally TickPick sends me a link to my tickets. It seemed as simple as just that—SENDING ME A LINK. But they put me through all of this stress for no reason. Pay the extra $20 or whatever and use Ticketmaster or Stubhub. The stress of using TickPick is NOT WORTH IT..HyebakakebVersion: 4.13.6

Warning Sellers Can Sit on Tickets Until Day OfWarning—Sellers can sit on tickets until it’s too late for you to resell them. I received a notice from TickPick that my tickets had been delivered, except they hadn’t. I checked my spam and trash folders and sent an email to customer service. They assured me they would contact the seller. Nothing. I found better tickets on Ticketmaster so purchased those with the plan to just resell the tickets I purchased on TickPick. I listed the TickPick tickets, but 11 days later, with no tickets transferred to me, I took the listing down because I didn’t want the same thing to happen to someone else if my seller never transferred the tickets. The day of the event? I called customer service. They said they’d send an “urgent” request to the seller. I could have resold the tickets on Tickmaster (the original source) 9 hours prior to the show. Guess when the seller finally transferred the tickets? 8 hours before. So I’m out of luck. Do not use this app. Meanwhile, the tickets I purchased on Ticketmaster for the same event came within 24 hours of me purchasing, which means the seller that sat on the tickets I originally purchased from TickPick and transferred the day of the show..KatieAugustOrwellVersion: 4.14.11

Don’t Expect to get paidI purchased my tickets; they were the wrong state. I put them up to re-sell, and they sold the night before the event. I was prompted to transfer them and then enter how I want to be paid, so I did. On the day of the event, it was cancelled, AFTER I made the sale. Now, if the event is cancelled/rescheduled, you’re entitled to a full refund if you cannot make it; but if you sell them and it’s rescheduled, they withhold your payment for 2 weeks AFTER the rescheduled event. It’s ridiculous. Regardless of how much or how little the tickets cost, consumers are entitled to their money in a timely manner. I would not suggest anyone buy or sell tickets thru these guys because if inclement weather, that is out of your control, dictates the event, you won’t get your money. What if the person who bought them from you decides they can’t attend the rescheduled event? Do they get a refund immediately? Idk, but it’s ridiculous that the seller has to wait months (potentially) due to something out of their control. Avoid this service if you can, it’s been nothing but a headache and I’m not the only one. Just be aware of the games being played with your money with a service you trusted..Br@ndy12345Version: 4.10.1

Worst experience ever !! Zero stars!Purchased my tickets in July to and Eagles vs. Buccs game in September. When I purchased the tickets I was told I would get and e transfer two days before the event. As I walk into the event I realized my tickets wouldn’t download , not in my email ( searched spam and delivered), their website, or app. Frantic I was told to head to customer service. We waited and then were told since all we had was a guaranteed seat together with our row and letter . I had no barcode or anything besides a receipt that I did in fact pay 300 dollars for them . THATS IT! I called after I had paid another $200 dollars to get in the game . When I did contact the company, I literally don’t think I've been giving such bad / rude customer service in my life . I demanded they give me a refund, because I absolutely never received anything . They did ask if I checked Ticketmaster . I replied why would I check ticketmaser when I bought the tickets on your app. Repeatedly was interrupted and condensingly talked to. He talked to me as if I was some idiot . Did nothing to help at all ! Had to get my bank involved. Advised to never buy again from the customer service at the field. (*Fraud* , looks like it’s is a trend with them).GmowestVersion: 4.1.1

Be wary of the purchase process.If you’re using the app, be wary of clicking into tickets. Clicking in allows you to get a 360 view of the seat listed which is cool. However if you already have a credit card set up and you are just browsing the listing, the purchase button hovers dangerously close to the 360 view and is a one-click straight-through purchase without confirmation requirement. See a super cool seat but accidentally graze the purchase button, or have some random double-click through internet glitch, congrats on being saddled with however many tickets that were on the listing that you had no intention of purchasing. The support team offers zero help nor is it easy to get a hold of a supervisor (I’m currently on day 3 and I’ve lost count of how many calls and emails trying to get to one). They rely on an “All Sales Final” policy and just recommend you relist the tickets, even though attempts began to notify them of the issue within 2 minutes of the event. I’ve had a previously fine instance of purchasing an event ticket through the app but this experience will give me 2nd thoughts before ever doing so again..PhinolerunVersion: 4.13.6

NEVER GOT TICKETS!I bought 3 tickets to the Cubs game. I never got the tickets sent to me. I bought tickets before and worked smoothly, showed up in the MLB Ballpark no problems! This time it did not. I got an email confirming the order and “the tickets are out for delivery”. They never showed up in the Ballpark app and I never got an email like the first time I got. I called Cubs Fan Services and they confirmed I did not have the tickets AND EVEN SENT ME AN EMAIL SAYING THIS. When I called customer service, Connor, the agent helping me, treated me with so much disrespect. I was trying to explain to him my situation and I was continuously interrupted. He told me over and over that I received the tickets. Would not listen to me at all. I bought the tickets because of the buyer satisfaction guarantee TickPick has. If I would have known that I would have to spend over 1 hour talking to customer service on both TickPick and Cubs customer service going back and forth and then at the end not even get tickets to the game or even a refund I definitely would not of bought the tickets. I let down my 2 friends because I had to tell them I never got the tickets. My friends and I will not be buying tickets again from TickPick..PabrahamsonVersion: 4.0.2

Would rate 0 stars if possibleI purchased tickets to a hockey game on here, I show up to the game and the tickets I purchased are invalid. I went to the box office of the arena and they told me that the tickets were through Ticketmaster and nothing showed on their end that they were ever transferred to a new owner. I was forced to buy new seats, luckily I was able to get the last 2 seats together for a playoff game. I called TickPick support and they claimed there was nothing they could do over the phone and told me to email my situation with pictures of my receipt for my new tickets and “something in writing” from the arena showing that my tickets were invalid. I was told by the manager at the box office that they could not supply that and that they have problems with tickpick often. I sent everything over to tickpick via email with all information they requested on Monday. It is now Wednesday evening and I still have not received any type of reply that my situation and is even being looked into. At this point they stole $320 from me. The app itself works fine, the company and customer service is a joke. Use stubhub and just pay the fees, it’s worth the extra money..CoondubVersion: 4.0.3

Poor Service - Company Does Not RightPurchased 4 tickets to Billie Eilish concert in Brooklyn in March 2020, which has been postponed indefinitely due to COVID-19. It has now been over 4 months since original concert date and still no reschedule date on horizon. Being in NY, this concert will likely not happen for 1 year or more from now. I requested a refund and they refused, even though TicketMaster offered refunds to the original ticket purchasers. Given the circumstances, at some point TickPick should do the right thing and eventually refund customers, but they will not. I will never purchase tickets from them again, and I would not recommend them to others. ** Reply to their response: You are “unable” to provide a refund, or choose not? I believe it is the latter. A temporary postponement is understandable, but the concert has been already been delayed for over 4 months and will likely not happen for a year or more from now. No live events with large crowds will happen in NYC anytime soon. Doing the right thing by your customers will gain you more loyal customers in the long-run. Being greedy and unreasonable will cause you to lose business..Bryan00173Version: 4.5.2

Buyer beware! Tickets never delivered. No refund given.We purchased 4 tickets to an NHL game on 5/5. Tickpick sent an email saying the tickets delivery would be completed by Ticketmaster, but the we never received an email and tickets never showed up in our Ticketmaster account. We tried contacting TickPick multiple times prior to the game but we always disconnected after 20+ minute hold times on their service line. They could never produce the proof email that the tickets had been delivered and refused to offer any kind of a refund despite their TickPick guarantee. Their guarantee is worthless as was their customer service and their support line. I dealt with them for a full month trying to resolve this issue, but at this point I’ll be taking all future business to a competitor. I had used this service for years and never had an issue. And I understand sometimes problems occur and mistakes are made, but to punish your customers when you fail to deliver a product that was paid for is nothing less than theft. Buyer Beware! If you do not receive your tickets don’t expect any help or refund..JJ6739Version: 4.6.9

No Guarantee !! Worst serviceI had used this app in the past no problem. But after the incident I had this week I will never use this trash platform again! I bought my tickets the night before my baseball game and I reached out to tickpick support the day of the game as the seller hadn’t forwarded my tickets. Support got back ASAP and was like “we will contact the seller now to send them” blah blah. They never contacted the seller. In fact by game time I had yet to get my tickets so I had to wait in line at the stadium to get new tickets which were double the price. But it gets better tickpick pulled my money instantly and gave it to the seller even though I never got my tickets. I’m livid, I will go back to using StubHub and vivid seats as they have a better support team and process. Just a heads up their support team is horrible and there is no guarantee that you will get your tickets you buy but they will still take your money! We are in a pandemic and some of us put money aside to enjoy theses events and it’s sad that I’m out money I saved for months because this website won’t refund my money..JessapatVersion: 4.7.1

Never got tix- 0 customer serviceWe bought 6 tickets to the astros game, I got two emails saying transfer had been initiated but not the final “Congratulations” email with the actual tickets. The instructions asked me to download the MLB app and sync account to retrieve but it wouldn’t- because the transfer was never complete. Tried calling TickPick customer service, didn’t ring- went straight to a recording. When I spoke to the box office, she told me the tickets had never been fully transferred and were still under the name of original season ticket purchaser- they couldn’t do anything about it. We ended up having to purchase 6 more tickets! 😡 The next day I tried contacting tickpick service again, sat on hold MULTIPLE TIMES because it would disconnect me after holding for 5 minutes. Tried emailing the seller to no avail. I will be filing fraud on the card the tickets were purchased on. Update- Nearly 4 months later I get a response from tickpick stating they’re available from 9-9... as if I didn’t try to call them! This is of no help when no one answers the line. Thanks but no thanks for your bare minimum “efforts” to help..TheHonestReviewer3836Version: 4.3.1

Don’t let them fool you!I spent $860 on tickets to an NFL game with TickPick, because they were a bit cheaper than Ticketmaster or SeatGeek. Unfortunately, I was not able to access the tickets and was forced to buy ticket at the stadium. The customer service during the process was by far the worst customer service I’ve ever experienced, which is saying a lot being that I’ve dealt with companies like Comcast before. I was supposed to be able to access my tickets via a transfer link to Ticketmaster, but the link was broken. I reached out 48 hours before my event started and all their customer did was suggest that I try a desktop and send the same broken link again over the course of those two days. I also tried to call their “7 days a week” phone line and, after waiting on hold for 30 minutes, was met with an automated message that said I had to email them. Their email response times took almost a full day to get back to me so I knew I was probably out of luck. TickPick is now ignoring my emails about getting compensated for tickets they never provided. The entire business model for companies like Ticketmaster or TickPick is to connect customers that want to sell tickets with customers that want to buy them, to ensure that the tickets are verified, and to provide a reliable way to access the tickets. Tickpick failed miserably in this and is now denying any responsibility. Save yourself the headache and go with a more established ticket retailer or you’ll regret it..YtfhuuniifdfgVersion: 4.8.3

TickPick is scammy, no customer supportMy first time using TickPick and my LAST. We bought tickets for a basketball game and still hadn’t received them 10 minutes before the game. I contacted their customer service 3 times and did not receive any response! The game started and we still didn’t have our tickets!! Literally standing outside the stadium waiting to see if these tickets would even show up. I was charged immediately after purchasing the tickets but we didn’t end up receiving the tickets until 40 minutes AFTER the game started. Zero help from their customer support and their FAQs are not helpful either. Per their FAQs - However, we guarantee you will receive your tickets in ample time before your event, regardless of your delivery method. If your in-hand date has passed and your tickets are still not delivered, please contact our customer support team! We obviously did NOT receive our tickets “in ample time before” the event and contacting customer support did absolutely nothing. What a SCAM..AppUser83245Version: 4.12.2

First time using, last time using.Bought tix to a hockey game. Guy who posted tickets didn’t mention as a season ticket holder he had a parking pass attached to his season seats. Which meant that when I pulled into the parking area for the game and the attendant went to take my $20 and “scanned my ticket to show proof of attending the game”, it came back as if I had parking already and it became a huge problem. And just imagine this : gates for parking just opened and there’s a line of cars behind me and I’m sitting there having to explain that no, I wasn’t given a parking pass and no, the seller didn’t stipulate this on the sales page. It honestly was a huge hassle and I’m kinda irked. The guy or girl who sold these tickets should have told us that as these were season tickets, we needed to parking passes. It was stupid. And the whole experience at the game sucked. We had a brutal time. First and last time with TickPick. Usually on StubHub people have to stipulate if tickets come with parking. This didn’t and it just sucked..CosmospockVersion: 4.4.0

SCAM! PLEASE READI heard that I need to try out Tick Pick from a few of my buddies so I did. I bought tickets, 2 rows up from the court at mid court to the OU vs KU college basketball game. They got confirmed by the seller so I booked a hotel and travel to Norman, OK because they told me I’d have the tickets a day before event. I never receive the tickets day of the game and get with customer support who tells me that the seller is offering me a comparable ticket that is at the top of the stadium behind the goal. I PAID FOR MIDCOURT, 2 ROWS UP FROM THE COURT SEATS AND THEY ARE TELLING ME THE “TRUSTED SELLER” IS OFFERING ME OTHER TICKETS? NO!!! Basically telling me I got scammed but instead of giving me my money back and free tickets for the trouble, they want to give me other tickets at the top of the stadium and think that’s okay. I wouldn’t have traveled to NORMAN OK if I wasn’t promised the TICKETS I PURCHASED. -They do this because people will travel all the way to the game and accept other tickets because they are already there, WHEN THE TICKETS THAT YOU ACTUALLY PURCHASED ARE BEING SOLD TO SOMEBODY ELSE!!! DONT GET SCAMMED LIKE ME!!!.OTplayer10Version: 4.14.6

Never received ticketsI can’t even give them any stars. This was the first time I used this app. We were buying tickets to a WVU basketball game. I bought the tickets on the app a few days before the event. We go to the game and get to the entrance to the WVU Colisseum and the employees scan the tickets. The tickets I had to scan were voided according to two different employees that worked there. These were the tickets from my email account. I did get a message to download my tickets, but every time I tried to download my tickets the link would not work. These were the only tickets I could show them. When I tried to call the number, I got a recording that my issue had to be resolved by email. How was I going to resolve this issue by email when the game had already started? Customer support is terrible. We had to buy additional tickets to get in to the game from stub hub and never had an issue. We got the tickets within 5 minutes. Don’t use this app. I think it’s a scam..Marciaann1959Version: 4.8.4

They delete bad reviewsTerrible customer service. Purchased tickets to an NFL for sunday afternoon. Purchased them through this company on saturday afternoon. Got the email confirming purchase, they charged the card, but i never received the tickets. Was told in initial email they just needed to confirm the purchase. Sunday morning comes and I still don’t have them. Try to call their “urgent customer service” but there was no answer on 4 different calls, they didn’t respond on email either. I got an email an hour and a half before kickoff, when we were already on our way to the stadium that our purchase was canceled and we would be refunded. I commented on their instagram about the situation and instead of reaching out they just deleted the reviews. If they would have reached out and explained the situation i would have been fine. but the fact they just deleted comments and didn’t respond is pretty unprofessional and shows fault on their part. Save yourself some stress and buy your tickets from a more reliable source..SirgleaveVersion: 4.6.3

LOST $236!!!!Back in February I purchased tickets for Kevin Hart in OKC which was last night (Aug 14). I emailed a couple time because I never received the tickets. They requested a retransfer of the tickets and still nothing. So about a week out, I start calling and same thing they requested a re transfer of the tickets. Come yesterday, I called like 5 times trying to get my tickets AND NOT MISS THE SHOW AND LOSE $236!!!!! Well again they requested a transfer of the tickets and NOTHING. They said since they have proof of the transfer sorry I am out of luck. SO of course I do not go to the show. AT 7PM THE START OF THE SHOW I GET AN EMAIL SAYING A TRANSFER WAS BEING CANCELLED AND BOOM THE TICKETS SHOW UP AT 701!!!!!!!! I LIVE AN HOUR AWAY! So unexpectedly it worked! I feel someone wasn’t doing something right the entire time and finally figured it out to get me my tickets. However at the start of the show, so YES I MISSED IT AND LOST $236!!!!!! Not a good experience with TickPick. Pretty upset, Im not one who can just afford to lose $236 with nothing to show for it..DAB7844Version: 4.10.2

Will NEVER use this app againI purchased tickets to the 2021 NBA Finals (Game 6) in Milwaukee through TickPick. I immediately got the confirmation from my credit card company that the order was placed and it showed up on my statement. I never got a confirmation email from TickPick with my tickets so I followed up with them the next day via email and was told they “voided” my transaction moments after it was placed but couldn’t tell me why or who authorized the void. I asked my credit card company and they said it was not from their end. I called TickPick and was told that it might have been a “glitch in the system” and their solution for me was “there are still tickets available for purchase to the event” however the only tickets left were $1200 more than what I spent when I purchased mine. Very saddened that I may have missed a once in a lifetime opportunity to see my hometown team win The Finals on their home court because of a “glitch” and then was just told to “try again” for over 2x the price..Tylerten10Version: 4.7.2

Can’t TrustTICKPICK DOES NOT VERIFY SELLER TICKETS. I recently purchased football tickets through Tickpick. I opened a link for the tickets in my imessages and it took me to the safari browser. When I viewed the tickets, it showed 3 seats, section 107, row j, XFER and “Seats are guaranteed together.” That was as much information I could see. When I bought the tickets, the confirmation email had more information, which said “seats are not in the same row, seats are one in front of the other.” I had already bought the tickets and now I had three seats in three different rows, all seat 21. I complained and received essentially the tickpick commission plus $100 to my account. BUT when I went to post the tickets back to resell, I noticed they don’t verify the seller’s tickets. At all! They just ask you to promise they’re your real seats. Not only does TickPick allow for an opportunity to get denied upon entry, but they are able to deceive you when you buy the tickets and then tell you there is nothing they can do. Please stay away from TickPick..JulianS385Version: 4.3.0

Don’t waste your moneyI bought concert tickets as a first time user of this app. $300 was collected from my bank account but no tickets in my possession. Of course this was making me nervous, especially based on the reviews from others saying that their tickets didn’t work at the gate. I called the company to cancel my order, the same day I purchased the tickets. I was told no refunds, and that they had to get in touch with the ticket broker that my tickets were coming from. My suggestion to this company?? Make sure whoever is selling the tickets RELEASES the tickets to TickPick before taking money from the paying customer. You are scamming people out of their money. Regardless of their “no refund” policy, I am waiting on a refund currently. I won’t take the risk of receiving tickets two days before the concert only to find out that they were sold to someone else as well or invalid tickets. I want my money refunded to me, in full. Go pay the fees that other company’s might charge you, at least you get your tickets right away!!.I <3 JoshVersion: 4.3.1

Buyer bewareI bought a ticket to a concert, which was confirmed by the seller. 15 hours later, after booking travel and hotel, I received an email saying that there was "pricing mistake" and they won't honor the ticket. 15 hours after the ticket was confirmed. Their user agreement states that when a ticket is confirmed, the sale is final... unless... they decide for some reason not to honor it, which they apparently can do just hours before the concert at their discretion. I would not recommend this app or company, and will revert to using StubHub and Ticketmaster to avoid these shady last-minute business practices. I'm out roughly $1,000 for a concert that is now sold out, or will have to pay an exorbitant amount for a last-minute overpriced scalped ticket. When I asked customer service for a resolution, they took a long time to reply, and essentially said tough luck, and offered no support to solution. I'm really disappointed, and expected better. Buyer beware..InternationalmannVersion: 4.13.6

Withholding Money During PandemicAside from the countless attempts calling your “24 hour emergency number” and emailing your support account and only getting automated responses back. The way TickPick has handled customer service during COVID-19 is absolutely uncalled for and disgusting. It’s been harder than pulling teeth to get my money back from a game that never happened the last week of March. The seller never fully transferred the tickets which makes it impossible for me to get to my order screen to request a refund and they sent out time sensitive emails if you don’t go to the order detail page that they will KEEP YOUR MONEY AND ISSUE A CREDIT ON YOUR ACCOUNT. If I end up getting a credit on my account after over 10 attempts to get my money back I am planning a class action law suit against tick pick. I used to rant about this app now I tell people to avoid it because if there’s cancellations or something happens to the event it’s an absolute nightmare..Kate907kateVersion: 4.5.2

Tickpick Won’t Guarantee Your Tickets on GamedayPLEASE DONT BUY FROM TICKPICK IT IS NOT WORTH IT. THERE IS NO REAL SECURITY / GUARANTEE ON THE TICKET. If you don’t feel like reading, even though you may have purchased a ticket, if the ticket seller does not release the ticket, you will not attend the event, and Tickpick will do little to nothing to compensate you for this. Do yourself a favor and buy directly with the sports team or a reputable ticket seller if you want to be guaranteed access to an event. Also, Tickpick’s customer service is absolutely brutal so it is not worth the time arguing with people who could care less if you get to the event or not. I bought tickets to an event, and did not receive my tickets within the 24-48hr window they guaranteed. FOUR HOURS before the event, I had to reach out to them to figure out what’s going on. They explained to me that the seller has not released the tickets for the event and they will be reaching out to him for a response. If they can’t reach him, they GUARANTEED me that they would get me other tickets so I would not miss the event. AN HOUR before the event I had still not heard back from them, so I called again. To no surprise, the person who had my tickets could not be reached, but now, they claimed that there were no more seats left in the arena (or at least for the price range equivalent for my ticket which is x2 the price). All they could offer me was a refund (which honestly should have been more considering I was waiting for this event for 2 months and I had to chase after them only to find out that I cant go). I ended the call, and out of curiosity looked on their website for tickets they could have upgraded me to and THERE WERE SEVERAL OPTIONS. Frustrated, I called back and explained this to them, and instead of using my refund credits and paying the rest of the amount, they only issued me a small credit in which I still had to pay for the tickets (WHICH WAS SUPPOSED TO BE A FREE UPGRADE)!!! I was stuck in the city as I planned to watch the game, so I had no option but to pay. All this is happening with 15 minutes before the event by the way, I had to sprint to the event and ended up missing the first 5 minutes of the period. After all of this, I wrote a request to get refunded the extra amount I paid as it was absolutely ridiculous how they were able to squeeze more money out of me. I have not yet heard a response; it has been a month that I have been waiting. Unfortunately for me, I bought 2 events at the same time. The tickets for the second event were actually sent to me ahead of time, which was a bit more relieving. However, what I discovered after this process is that if the event you purchased is a popular enough, Tickpick essentially allows the ticket holder to hold on to their ticket for a fee, whereas the Tickpick customer gets screwed over with almost no customer service. Even if you put up a fight they will still waste your time and money. I learned my lesson, from now on I will be purchasing tickets directly from a sports club or with a reputable company like Ticketmaster, etc..JonF1999Version: 4.8.3

USD NOT CADSo sneaky of them to not mention that my ticket was 150 USD instead of 150 CAD. If I’m buying in Canada it should automatically be Canadian pricing!.Snapespromise on InstagramVersion: 4.14.9

I was charged in USD without being advised or toldI’m from Canada and purchased tickets to an Edmonton oilers game and was charged in USD without being told. So I was over charged over 250$ Canadian more then I should have been. When I contacted the company they told me there was an advisory before I purchased the tickets but there was no advisory like the picture they sent me that I was supposed to see. So basically I overpaid over 250$ for my set of 3 tickets. The tickets were supposed to be 548$ total Canadian and I got charged 771.75$ Canadian. Not cool if you ask me especially since they did nothing to help me out when I contacted them about the problem..KingMcDabbinVersion: 4.14.11

PricingYour prices are still terrible.BeaverjvkVersion: 4.14.10

ScamNot worth the trouble, I purchased two tickets and went to accept the link but it said the tickets were accepted by another email, can’t even sell them because I wasn’t given a url, total scam.Hjsksik jkwnsbveguajdnvdVersion: 4.14.5

No canadian eventsNo canadian event what so ever.ChooChooandmeVersion: 4.13.10

Be careful!!I was looking for hockey tickets in Canada. I live in Canada. Both teams are Canadian. Prices are in USA dollars. That increases the price by 40%. I’m deleting this..Dh51334Version: 4.13.9

ScamThey are resellers for private individuals and do not guarantee tickets. Had nothing but problems. Kept sending me qr codes to events that were over a year ago. They said they would make it right but the event is in one hour so not hopeful..will contact my credit card company and put in a scam alert if this is not resolved..Wont tajeVersion: 4.13.9

False AdvertisementBe cautious that the photos they show for where your seats are, are not actually from where your seats are. We bought some tickets that had a 360 view showing a great seat, and then our actual seat was about 40 rows above it in the nosebleeds..Johngies24Version: 4.13.6

Was sold non-adult fare ticketsWas sold non-adult fare tickets. Cannot leave 0-star review.Reviewer000lVersion: 4.12.9

No ticketsDidn’t receive tickets. Got no help. Huge scam. Absolute joke..Franks1944Version: 4.11.4

Terrible experienceI was browsing tickets in Toronto and ended up buying a ticket in Omaha. Maybe it’s me not paying close attention. I cannot cancel my order before I even receive the tickets. At least provide a one hour pot-out window? And then during the selling process, my tickets prices are significantly lower than others. In the end, my tickets didn’t get sold but other tickets were gone. Finally, I’m so tired of using this app and want to delete my account and realize that there is no way to delete my credit card information with both APP and their website in my account. Overall, it’s a TERRIBLE experience for me..JenniferooooooVersion: 4.11.3

Not a reputable company - allows sellers to cancel salesBought a ticket at 6:45 for an event at 8:00. Ticket never arrived so I called them at 7:25, reached a rep at 7:40. At first they couldn’t even find my purchase but I know it went through because I saw the hold on my credit card. Then she found my purchase, AND SAID THE SELLER CANCELLED THE SALE! I was surprised and disappointed - at a minimum they should have told me, but the only reason I found out I wasn’t getting the ticket i successfully checked out on was because I phoned them. THEY DIDN’T PHONE ME OR EMAIL ME OR TEXT ME TO TELL ME I WOULDN’T BE RECEIVING THE TICKET I BOUGHT. They said the seller chose to cancel the sale. I asked why they don’t have any guarantee like their competitors, and they said they only guarantee the ticket you buy is genuine if you receive it, but THEY DON’T GUARANTEE YOU WILL GET THE TICKET YOU PURCHASED. I’ll stick to their competitors who penalize sellers for a dropped sale and find you a similar ticket if the seller doesn’t deliver. It’s pretty minor league to find yourself at the event without a ticket!.PioafhkggfffrVersion: 4.11.3

Customer serviceApparently they have problems fixing something as simple as changing an email address on my account..FiguremyemailoutVersion: 4.9.7

Did not get ticket rt away.Bought a ticket that was just posted at 5:55. Paid for it at 5:56. 6:40 still waiting for the ticket to be transferred. Had to call tickpick. If I didn’t call I would not have received a ticket. Missed the whole first period and 2 mins of the second did not get in building until 7:02. Very dissatisfied with the method of delivery. Once the tickets are purchased on tickpick they should be transferred over via tickpick not wait until the seller is contacting to send over. Sent tickpick an email still waiting for response on how they are going to compensate me for missing over 1/3 of game..Jedi PonVersion: 4.8.4

ScamGot scammed out of a refund for my Stones tickets - avoid this company at all costs, they will not reimburse you for cancelled shows or shows that have been “rescheduled/postponed” (aka cancelled but we don’t want to say cancelled because we would rather keep your money).Talon's TwinVersion: 4.7.1

Can’t read names of input fields on my iPhoneCan’t read names of input fields on my iphone.Hannah Montana 12457 emyVersion: 4.3.1

Logging in issuesFor some reason the app was not allowing me to log after I added a password. Left it for 24 hours and it allowed me to log in..Maybs56Version: 4.3.1

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 4.14.10