Propel: EBT, SNAP, WIC, & More Customer Service

Propel: EBT, SNAP, WIC, & more Positive Reviews

I like this appFor the people that are saying that this app saves our info, just because they don't have to enter their login info every time they open the app. You need to know that just because you don't have to enter your login info does not mean that this app is storing that info because your phone stores that info so when you open the app and don't have to enter your login info that means it's been stored in your phone so your phone automatically puts that info in for you. Now for it being said that people who have had their benefits stolen and say it's this app, not really my daughter never used any app to check her benefit balance until after hers were stolen, she called got her balance one night then the next day went to the store but very early that morning someone in another state stole all of it in 2 transactions by doing pick up orders she was trying to use her card to pay but the cashier informed her that her balance was 0 then is when she downloaded the app to check through it and it showed the transaction that had been made during the time she was asleep in bed, she did call and let them know they reported her card as though it had been stolen even though it had not been and they issued her a new card but they would not replace her benefits.Magical GramsVersion: 7.6.0

Propel tracks SNAP expenditures and is useful, resourceful to low income individuals and families.*****I am not getting paid for this endorsement and stellar review.***** If you use SNAP or are interested in accessing programs and resources that offer low income families and individuals many ways to save money and even earn money?! Then this free app is for you and doesn’t cost a penny, ever. This app keeps track/history of your SNAP expenditures in chronological order; both debits and credits. It updates almost instantly. Provides info and contact information to companies that offer discounted memberships at the biggest grocery retail box stores and online megastores, auto insurance companies with low price policies, businesses that help build/repair/clean up your credit, dealerships to purchase vehicles, clothing retailers with low priced deals and great discounts, grocery delivery and food delivery deals, rental car deals, dental practices, cell phone and home internet savings and plans with top companies, posts local and National jobs/careers/gigs, banks that offer savings and checking accounts with awesome rates, attorneys for disability claims, companies that give cash back for your everyday purchases, fitness memberships, health insurance and so many other companies that offer savings and benefits in all aspects of your life..SondawggVersion: 7.19.0

Be Mindful!!!This is not a bank. Its the Governments version of Cashapp. You dont need it just because they offer it. They have low security value, and if something were to happen they will say they are doing an investigation which are only suppose to last up to 90 days, but in actuality they dont and the non “investigation” can last up 6 months. Just for you to have to do everything yourself. This is not just my experience and I wish I knew before hand. I almost lost $3000 but if it was for me reaching out to the right people of the company, I would have never got my money back(which I had to get in person because information gathered made me not trust Propel[had it before it was Propel}). Long story short “Propel” did not even do so much as to send an email. The company had a system issue but also never was reached out to in anyway by propel. Again if this is all you afford or qualify for then cool but I say you are better off giving your money directly to Elon Musk trusting he will give you an island before putting your money in Propel, no matter the reason or amount. Be Blessed and lets stop attacking each other and start going after these Companies, by law They are people too..BrooklynPriestleyVersion: 7.11.0

EBT AppWhat I like about the app it is convenient but there are times where I wish I had more let me explain why I look back at what I spent it does add up but due to inflation it looks crazy the prices I spend on food(and I’m only one person) I mean what if instead of the Covid payment where we had additional $200 can there just be at least $300 that we get towards the end of the month because I’m just apart of a program due to my dumb family not being there for me so I have to do what can to make it through and so do other American families. People..Don’t just get down and together for no reason everyday without means being met and I know that basically there should be more freedom to get whatever you want with this app. I don’t know much but that’s just my optimal opinion!! I think that app runs pretty smooth and the only hiccups is when there is people refreshing it over and over again when there’s a payment. Usually the deposits are at-least for me the 6th and then Covid payments were on the end of the month so please make this decision concisely and let people aware. A notification letting us know when we get paid instead of checking and being very disappointed would be nice as well!! Ok thanks for listening to my review!! Other than that also I never used the debit card and have it so I don’t know how to review that but when I do use it I’ll let you know!!.DaveCraveVersion: 5.6.0

Loved the app until….I absolutely love(d) this app and the money you can make doing surveys until they banned me from the surveys for giving my honest opinions (like we’re supposed to) and would write them when I completed some of my surveys and was never compensated for them even started screen shooting them all when I completed them so I had physical proof and was never given the money owed and then got completely banned without warning which is extremely unfair. Especially when we’re told to give our honest opinions and to write them if there’s an issue with payment or the survey etc. So for that reason I would rate this app a one star…. If I was given the chance to redo everything (now that I know to not say anything about anything) I would rate it 5 stars and recommend the app to friends and family again… I should’ve at least been given a warning that if I did something they didn’t like I wouldn’t be able to take surveys anymore because I totally would’ve complied because I did love the surveys and the money you can earn from them…!!!!! Hopefully this reaches someone who can help and restore my survey feature so I can receive and complete the surveys….TeenerBeanersVersion: 6.14.0

Thank you for this!This app is incredible we are a family of 7. It is so hard to keep track of how much you spent every time you go to the grocery store. I would try to save receipts and highlight things to keep organized but with all my kids and my ADHD it always felt impossible to achieve. I was always running out of our food stamps early every month. This app makes it so easy to Keep track of everything in the convenience of a nap. Then there’s this huge bonus that I never expected the app offers coupons that you can use at stores discounts that you can use it museums all these benefits I knew nothing about for my family and it’s all shown to you on this app. I am so grateful for whoever in the government came up with this app. Truly a blessing. Our summer might be a little different now thanks to this app. I highly recommend it for anyone receiving EBT benefits as not only will this allow you to maximize your benefits but you would be surprised about everything they have in here to help you along the way. They even have a job search with everything you can imagine if it is something you are looking for. Thanks again..ThefamilyarcadeVersion: 3.3.5

Fantastic app for SNAP!Given how challenging it can be to navigate through the SNAP application process and the state’s SNAP portal online, I was skeptical that an app was going to be much different. Propel was a surprise and delight! Like, it’s truly a pleasure to use the app because it is SO user friendly and SO well done. It’s a great example of how chaos (the state’s web portal) can be calm (the Propel app), in the right hands and using the right lens. When they make major changes to the app as they’ve done twice since I’ve been using it, they really are improvements and add another valuable and useful feature. I can’t say enough good things about this app and I recommend it to everyone who might benefit from having a system that doesn’t make sense suddenly make sense. It’s easy to sign up for it and it’s easy to navigate around it and it immediately updates your balance AND gives you a list of transactions so you can keep track of it easily. When I had to dispute some fraudulent charges, the app made it super easy to do it. If you really don’t have this app yet and you’re on SNAP, it’s free and it’s awesome so do it now!!.Ladyspring13Version: 7.15.0

Why EBT Cards Should Have a Security Lock Feature**In today’s world, keeping our money safe is really important. EBT cards, which help millions of people buy food and other essentials, can be at risk of being stolen or misused. Adding a security lock feature to EBT cards could make them much safer and give users peace of mind. **Stopping Fraudulent Transactions** One big reason to have a security lock is to stop fraud. If someone loses their EBT card or it gets stolen, they might not be able to freeze it right away. A security lock would let them quickly turn off their card to prevent anyone from stealing their money. This quick action can help protect their benefits, which are often crucial for their daily needs. **Giving Users Control** A security lock feature would also empower users. When someone realizes their card is lost or stolen, they might feel helpless. With a lock, they can easily disable their card and feel in control of their money again. This is especially important for those who are already facing financial difficulties. **Making Reporting Easier** Currently, reporting a lost or stolen EBT card can be a long and frustrating process. A security lock would simplify this, allowing users to act fast without dealing with complicated customer service calls. Quick action is essential in emergencies, and this feature would make it easier. **Reducing Stress** Many people who rely on EBT benefits worry about losing access to their money. Knowing they can quickly lock their card would help reduce this stress. It lets them focus more on their everyday needs without constantly worrying about potential theft. **Conclusion** Adding a security lock feature to EBT cards is a smart way to keep them safe. It can prevent fraud, give users more control, make reporting easier, and reduce stress for those who rely on these benefits. In a world where everything is becoming more digital, it’s time for EBT cards to have features that help protect the people who need them most..T Unius uniusVersion: 7.6.0

I used to love this app, but there is definitely an issueLike I said, I definitely love this app it let me keep up with my balance and everything and I have the app for about 2 two years and everything is fine but just a few months ago I ended up running into a problem I end up using this app to to lock my ebt card because it gives you the option to do so so I went on and I did it, but then when I went and locked my card it wouldn’t let me use my card I ended up called my states office regarding it and my states office literally locked my card out of suspicion once I unlock the card I then had to go to the state office and get my card unlock due to it so my recommendation is do not use this app to app to lock your card and be very cautious when using was this app because for your balance etc since this has happened, I can longer link my card to this app every time I try to log into my previous it tells me that I can’t connect to my states portal and like I said, I’ve never had this issue with this app in the two years that I had it but there is definitely wrong the app anytime you run into something serious like if you do get this app just be cautious.PixizyVersion: 8.4.0

Greatly appreciatedThis app is so resourceful , helpful & user friendly! you can find anything I rather it is a coupon or a job at for financial assistance for free cell phone services, like I mean everything is on this app it’s like a one stop shop and I love it is so user-friendly so easy to maneuver around I hardly ever have any issues as far as glitches so I have not had to contact customer service yet regarding this app but I’m sure that That will not be an issue if I ever have to but that’s just how great this app and they literally keep it up-to-date without allowing funds in there or scammers hackers to come in and take your information and use it very wrongly so they like literally have doneA wonderful job putting this back together software that they used that and I’m grateful so I love what y’all are doing keep doing what you’re doing because you guys are awesome and you guys keep your fingers crossed that I’ll find a job on your app.Jessi0713Version: 6.0.0

BEST EVER!!I absolutely LOVE this app!! I use it all the time! I haven’t called my card in yrs! If I want to know the balance of my cash or my food stamps I just pull up my app real quick and it tells me in an instant rather than having to pull my card out, call the number, punch in that long card number, wait for the recording to say everything, then tell me what my balances are! This tells me instantly faster than you can snap your fingers! It’s especially great when I’m getting low and I get to the cash register and I’m not sure if I have enough food stamps, I just whip out my phone, pull it up real quick, then I can let the cashier know if there’s a balance on it less than what I’m purchasing. It’s so convenient! It also has tons of AMAZING offers all the time for all sorts of things! Phone plans, coupons, jobs, anything you can think of! If you don’t have this then you definitely NEED to get this like yesterday! This is one app that is a MUST HAVE on your phone!.PrincessNifyVersion: 3.8.5

Great app for yearsI have used this app for years and I have never had an issue. I can review my purchases and check my balance and it loads quickly. Everyone making reviews about how their money was stolen, it is NOT related to this app. That is going on through DSS end. I just was informed by my county office I have to have a new card now because “my card was compromised “, but I never had anything stolen from my card and still have a balance and only use my card at my bank atm which I’ve never had an issue with either. Nothing has been touched on my card and I guarantee once I get this new card they are forcing me to get, I will probably get my money stolen because the county sent out notices that everyone’s government provided medical insurance information was stolen including social security numbers. So I just want to point out it has nothing to do with this app and I trust this app over the new ebt edge app..Bzigpu I'd xtighVersion: 6.7.0

Great app for a great programI’ve recently faced some major life challenges, some of which I conquered and others that admittedly knocked me down and out. I’ve never thought I’d need public assistance, so when life led me down a path from successful self employed business man to homeless with zero income and the hoards of people who always sought to be near me have all but vanished, it left me in a very dark place. I say all that because it helped me to appreciate the help provided by the state, and efforts to provide this help in an easy as possible way with things like this app. Going from homeless and hungry to just homeless, hey make glass is half full! The assistance provided food, which in turn provides an overall content feeling allowing a more peaceful and hopeful mind. The app just made all this that much better, by allowing you to check balance, history or purchases, as well as tips for saving and job opportunities too. It’s map of participating retailers and vendors is invaluable and I’ve never waited more than a few seconds for the app to update its information (in the few instances that it wasn’t already updated when I logged in). This may be the longest review of the app with saying the least about the actual app, but the state and county officials and workers that made this all possible need some kudos from time to time too. So thank you! Your work is appreciated. -Ryan, native Californian and humanitarian.SFNesterVersion: 3.2.0

Providers is Better Than Great!Providers offers so many benefits to help in many different ways that is very useful for people who need assistance when you have a limited amount of funding. They are very understanding, super helpful and take care of their clients. A couple of months ago, I had an issue with several fraudulent charges. I called Providers and was immediately connected with a very nice female agent. I explained about the charges I did not authorize, nor have anything to do with them. They immediately reversed them without having to be grilled a million questions and wait for approval before reversing the charges, like all the other bank or debit card companies do. Finally, a company that is on my side; and, doesn't tell me they won’t reverse it unless I prove I didn’t make the charges! Thank you, Providers! They truly stand up to their name which makes them better than great!.G37sdivaVersion: 6.10.0

Best ebt app by farIf you’re looking for anything balance related as far as apps go, this is definitely my go-to. I say this bc not only do they state what my balances are and when my next deposit is coming and for how much, etc., they expand on making it a versatile and useful app by advertising diff products, but they’re not just your regular ads- these ones are ones that are meant to benefit us or can help us in some way. Last…..this app is by far one of the better survey taking apps. It barely ever runs out of surveys for me to take, and even tho it takes a couple surveys before being able to take a full one, this app isn’t one of the lame ones that makes you do like half the survey before telling you you’re approved to take it any further or not. I can easily make an extra $10 or so per day depending on how long I stick to it and what time..JesavibeVersion: 7.2.0

This app is awesome! ❤️This app has helped me keep of my weekly spending habits and provides much needed coupons to help people especially during this COVID time! We are struggling as it is and it makes it so much hard when you’re already on disability for cancer and have some teenage kids like I do that are very expensive to feed! And a toddler! Thanks for the partners who are teaming up to help provide food during these troubled times we live in and thanks to app developers for everything provided in this app! If I could win maybe a 1000$ hold a contest or see if y’all can get donations to help disabled people like me with money to provide for my children and pay bills that’d be awesome! I pray y’all can figure out partnering with non profits to help us maybe win or just donate money to sick ppl with kids and ppl out of work! It’s a wish and prayer I know but COVID has caused so many ppl to be out of work etc.....Kjohnson4226Version: 3.7.1

AMAZING SERVICE IN EVERY WAY!!!Thank you so much CalFresh!!! I would not make it through this time easily without you! Every level of this organization is stellar! The website I simple, large, readable print, not at all confusing, and really very thoughtfully ushers you through the short, encouraging process. Then the text and email service is very helpful and thoughtful as well. The app is simple and informative and the website is great. And finally, the folks who call to walk you through any finishing touches they need as well as the people at the place where you pick up your EBT card are incredibly friendly, warm and eager to help—I really can’t say enough about how stunned I was at the simplicity of this incredibly important program. In contrast to the Unemployment Insurance website during this pandemic, it’s heads and shoulders above in its sophistication and ease. So impressed!!! Thank you again!!.Tiffany711Version: 3.7.4

Ease of use and securityThis app is very useful to me. Makes things a lot faster when I need to know my balance. All I have to do is open the app, and my balance is there. No dialing numbers and choosing options or listening to any irrelevant information. Simple and to the point. I have not had to change my password at all. The only reason an app would lock you out , is for security measures, because after multiple tries it thinks you are someone else trying to get into the account . If you have issues logging in , it could be a simple typographical error , such as a wrong letter or number on the keyboard . There is no app or software that will let you use the same password multiple times; that is a security feature . Security features keep our information from being stolen and keep us from being the victim of identity theft or robbery..Sara MusickVersion: 2.9.1

To Whom It May Concern:Providers gave me my life back. I feel like a weight has been lifted off my shoulders as a disabled retiree. I didn't think with my family history that it was the right decision for our family but something about that Jonathon Lawson that just seemed to click for me with what he was saying. My ex-wife and I agreed that this is the best decision I've ever made and I thank god every day since Providers stepped into my life and made me an offer I couldn't refuse: a fair shake and firm grip while looking me in the eye as a disabled retiree. I just want to say god bless their team and their staff because I look forward to hearing from them. please stop what you are doing and download this app today, you have nothing to lose and your future is waiting for you today, I know I didn't think this would happen to me but it's a miracle..SFfireisableisticVersion: 6.13.0

FOOD STAMP AND UNEMPLOYMENT $$ TRACKERWowwww! So I’ve been using FreshEBT since I’ve had foodstamps which is going to be 4 years I think now lol and let me telllll you. It tells me when ima get my cash and foodstamps and updates with welfare. It’s not like the actual HRA app that you can scan documents and etc .. you can only see your information from your card without having to call, you also get a lot of coupons from supper markets near your area . Like I love stop & shop and they have so many coupons for them!!! So I recently filed for unemployment because of covid-19 and let me tellll you lmaoo. You can actually see your weekly claim on FRESHEBT! You just have to go to “add account “ which I never knew and you can add your unemployment or your wic for parents . So wow I actually really loveeee and appreciate this app!! Lol recommended to all my friends ♥️♥️🥴🤞🏻🧘🏼.PrettypettychelsVersion: 3.6.7

Love the appNot having to call or keep receipts or trying to guess-timate my remaining balance is a plus. My only issue is the “job” opportunities in your area section. I’m pretty sure most are scams. I tried clicking on one out of curiosity and that one was a scam. It was a work from home link. In the description it claimed there where many in my “local area”. Extra cash right? So I clicked it. Complete scam. Asking for you to pay money for your “supplies” that the “company” would ship you. You should NEVER have to send money to a company to PAY them to work for them. I haven’t tried anymore because you have to be extra careful when visiting sites these days. Scammers and hacking is at an all time high! Other than that I find the app very useful..SGR/GRITSVersion: 5.0.0

I’m thankful for food helpI’m 75 yrs old, live alone and not in great health so this means so much to me . I use my card thru a drive thru to eat in my car because I can’t walk very long or stand very long. I’m diabetic and I’m thankful that I can get healthy food like salads. I do wish I was able to get HOT food using this card mostly in winter. I’m great full for what I can get. I didn’t even know what it was to be poor until after 35 yrs of marriage and my husband found a younger girlfriend and we lost our home . I grew up in a middle class Christian family as an only child and never had to worry that I’d not have food. Now I get $655. a month as SS and $220. for SSI. I just make it from month to month. I wouldn’t with food stamps so thankyou for what you do. God Bless Diane.FlaxanlassVersion: 4.3.0

Someone tried fraudulent log-inThe app was pretty good, which is why I gave it 3 stars..but when Someone cleaned out my EBT Card in NY, they also tried to either gain access to my propel account, or deliberately messed it up? Either way, they succeeded in the fact that I can’t login,not even with my safety question correctly answered..I do everything correctly to get back into my account- after I hit enter-the screen will be a moving white screen (I don’t know how else to explain it) like it’s “trying” to load the information, but it’ll eventually send a message saying- “we cannot cannot connect to the EBT Link” ? It’s been like this ever since my funds were stolen. I can’t properly log back into Propel now, and this is how I found out I was being robbed! This is a great service, I just wish it worked when you try to log back into Propel!.SeanoteroVersion: 8.11.0

FANTASTIC APP!!I just want to say THANK YOU for creating this app!! This is HANDS DOWN the most helpful app I have! Before when trying to check my balance before shopping sometimes the phone number on the back of the card would work-sometimes not. That would stink when trying to go get groceries and not be able to check my balance. Those days are long gone now thanks to this app!! Thank you so so much!! Also-I would not have known about the extra amount put on my card a couple weeks ago if I didn’t have this app. I did not get the letter telling me about those until TODAY! So they would have been on there all this time and me not even know and I am now in a position that I need now more than I have EVER needed them trying to feed 5 children,so again I thank you!!.Benkyer7Version: 3.6.3

E.FSo far so good I can’t complain about it. It’s convenient for me when I have to know what Is on my Ebt account I just don’t like how Human Resources plays with my account they are never on time with my payment and they approve my cash assistance, but didn’t activate it until after seven months later, because they thought that they were some sort of misunderstanding with my identity and I never received the money back. I receive the food stamps, four months after making my case, which also didn’t make much sense and I was in the shelter so that money could’ve been saved for my apartment at least first months rent and then I would’ve already been working Donna deserve extra money for their mistakes?.Lizie69Version: 6.0.0

Add security alertsMany people have been getting robbed of their SNAP benefits recently including me. I got hit twice with over $700 worth of benefits taken of my card. I know it isn’t the apps fault but it would be useful if the app had alerts that we could activate so we notice when someone uses our card somewhere or if a large amount is charged to the card. The day that may card was used I didn’t check the app at all because I only check it once in a while when I am not sure what my balance is but the people who were able to use my card used it about 10 times at different stores. If I would’ve of gotten some type of alert on any of the transactions I could’ve stopped it in time before they took so much money out. I just think it would be very useful to prevent some fraudulent transactions..Mayra😘Version: 5.3.0

I wanna love it but…I use to have this app for years it was the best thing EVER so convenient and kept me up to date on my info. But since a lot of the EBT card scamming has been happening the start of 2024. I’ve been told by my local office that this app was NOT associated with them and because people use apps like this you have to enter personal info and that’s how 90% of the time people get there benefits stolen. So I was giving there official app to download but it’s nothing like this one witch I just loved having available on my phone. But I’m so scared of having my info or benefits stolen that I definitely don’t wanna risk it. So from here on out I sadly have to delete the app 😓 but please be aware of those “EBT APPS” that are not officially registered with the government you definitely don’t wanna risk something you can not afford to get stolen..Shelbey15Version: 6.8.0

Amazing AppThis App is Super Convenient and cool to have its wayyyyyyyy easier to check your balance and I found out you can lock your card now for out of state transactions but please don’t be like me lol I forgot that I did lock my card and I live in Illinois but always shop at Whole Foods in Missouri and forgot I locked my card for out of state transactions lol so please if you are going to be shopping outside of your state please remember to unlock your card for any purchases and you will be able to use in any state as long as you are in the USA I don’t believe it works outside of the country lol God bless you and JUST REMEMBER JESUS SAVES AND HE IS COMING BACK SOON IN THE RAPTURE AMEN PLEASE ACCEPT HIM INTO YOUR LIFE PLEASE WHILE YOU STILL HAVE TIME TO DO SO !!!!!! Love you!!! JESUS loves you more.ChildofGod33Version: 6.22.0

Life changingWhen I first got excepted on this program I cried because I’m 61 i’ve worked since I was 16 and I’ve never thought ever that I would be on welfare, but let me tell you this is the best thing that’s ever happened I got a card in the mail with $400 on it I I started shopping at Trader Joe’s and now I can buy real food salads fruit chicken beef fish and make my own meals and eat healthy rather than the value meal at whatever fast food place for a dollar this is real food and it’s changed my life and I want to say thank you very much nothing to be embarrassed about these are strange times I don’t feel bad and nobody makes you feel bad when you’re using this card for anything which is cool. I’m grateful.MvitaminsVersion: 3.8.7

INCREDIBLY EASY TO NAVIGATEI’m terrible with technology and every app I download leaves me feeling frustrated, stressed, and/or incompetent. This app is extra user friendly and I love to look through the promotions and offers part, as it updates regularly. It is easy to lock and unlock my card which is imperative given the security breach and non compensation for hacked accounts at this point. It also let me know that there was something wrong with my deposit when I was out of town and had no access to my paper mail- SO HELPFUL! The only thing I really miss are the surveys- I wonder why they took them off and am really really hoping to see them on the app again soon. I’m on the lookout!.JAG7852Version: 8.0.0

Peopel reviewThis all has helped me in so many ways with offers ways to save money and help me keep track on how much I spend and with my balance I will forever use this app it’s a 10/10 and I love how it gives me the option to lock my card I never knew I could do that and I love how I don’t have to call the number and go through the process of putting my long card number in I can just click on the app and see how much my balance is and check my last purchases and where I purchased any items I recommend this app to many friends and family members and they love it just as much so glad I been introduced to this app it’s a life changer #ILOVEPROPEL💕🫶🏽.Shakaria98Version: 8.5.0

Amazing and easy!It makes staying in the know and managing all my benefits easier than ever! It’s never been so easy to check to find stores or deliveries to make sure they work with ebt at the touch of a finger! Knowing what I have to spend without going through auto call. Staying updated on everything that my county, state, or nationwide has going on during the pandemic. Which is great to know when you need to prepare for something, don’t want to miss out on something or even just stay informed. Especially for those of us struggling and needing assistance right now in other aspects than just food, they can connect you to any help that’s out there. It’s amazing.CharityjoVersion: 4.1.7

Great Service!This app is an absolute must have if you get any kind of government food stamps! It’s interface is completely user friendly and you can see your balance/ updated balance with the touch of the button. All your information is stored securely and I have never had any issues regarding these things! If you get foood stamps I would HIGHLY recommend giving this app a go. Do away with the old crappy way of having to call your local 1 800 number and then type in your 17 digit card number only for it to say “I’m sorry, I didn’t get that…..” This app is reliable and safe. I will stand behind that statement bc this is the real easy deal!.JJMarishkaVersion: 5.4.0

Love itIf I didn’t have this app then I would have to call my card n put the card # in there every time and that annoyed me cause it just wasted time I think n on the app it gives you the amount on your card n your next payment is coming in and it gives you resources for car insurance,and some other stuff that you can do with your card I’ve had the app for like 5 years now I wish I had it when my son was a baby cause oh my goodness I would be at the store and I would have to call my card with my son in my lap and he would get a little cranky sometimes but I recommend you get this app on your phone.Ks’s wifeyVersion: 8.15.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 8.21.0

Propel: EBT, SNAP, WIC, & more Negative Reviews

Scam Don’t Use ThisMillions of us are getting our food stamps stolen and we all have one thing in common, we use this app. They store your information on this app. To get your food stamp balance you have to put in your food stamp card number when you first sign in to this app and sign up to this app. With that you put in the password, therefore they do store the information on their app. How else would millions of people get their food stamps stolen so easily without the government having any knowledge of it? Also I called the food stamp office and asked them about this app and they said that they do not have an app for checking food stamps or any balances. The social worker for food stamps told me do not use any apps that store your information or tells you what your balance is because they are all frauds. They stole $336 from my account. They can claim in all of these responses that they don’t do that, but they do. If you download this app they will steal everything from you. I take care of two disabled adults and they stole all of those two disabled adults food stamps. I actually had to sell my jewelry to the pawn shop to be able to buy these two disabled people food for the month. The people who created this app are still in your stuff and eating like Kings while disabled people practically starve. They should be ashamed of their self but we all know that greedy people like that have no shame..ScamBusters_Version: 6.9.0

Forced Update Ruined An Amazing AppFresh EBT was amazingly straightforward and simple to use. Important information like EBT balance would update instantaneously, which was the primary reason I used the app. It even provided helpful resources for those receiving benefits to look into. The app was very readable and intuitive to use from the start. However, after being forcibly updated to Providers, everything about Fresh EBT that made it an amazing app is gone. Instead of showing our EBT balance easily at the top, it's pushed down to the bottom of the screen, which now sometimes fails to connect to EBT balance records. Placed at the top of the screen is the Providers debit card, which cannot contain EBT benefits. What is the point?? If I wanted to use an app that provided a standalone debit card I would have installed a separate app. At least make it optional to view/hide the debit card widget if the new interface is already unnecessarily complex. All the clearly noted, helpful resources, information, and account settings, are now gated by an inaccessible multi-tab interface with tiny buttons. I can only pray for those who might have difficulty using a smart phone navigating the features of this app. I'm not sure what sparked the decision for updating to a whole new app, (especially a forced update that requires you to open a link in your email and set up an entire account) but I really miss the readability of Fresh EBT and will likely never use the Providers debit card. Please provide support for a legacy version of the app..Paprika DrawerVersion: 4.0.7

Possible Fraud with Using This AppTexans SNAP benefits are being stolen and it seems that the only common denominator is the victims are users of this app. About two months ago, this app asked for the full login for the “Your Texas Benefits” website and shortly afterward this fraud began. Make your own conclusion. Update after developer’s response: It’s amazing that you state that you do not store the EBT account details as I didn’t have to re-enter login info each time I pulled up the app to view account balances or every time I updated the app. Seems like your app stored them somewhere in order to retain that login information. I will not be emailing you for additional assistance as we will not be using your app further. I will be filing complaints with Apple to investigate your app for fraud and with HHSC which is the state agency that handles the website for SNAP benefits that your app logs into to view account balances. Perhaps you lost API privileges and had to ask for full website login details because HHSC is onto y’all already. Not certain but they have every right to be. Either way but the local office has been asking other victims of this same type of fraud and they all have one common denomination: they all used your app. It may be a huge coincidence or if may be a huge scheme you may be employing. Either way, your app needs to be investigated to its fullest by Apple and by the State of Texas..VasaccaVersion: 6.6.0

WARNING! DELETE APP!THEY STEAL YOUR MONEY!I received a message on the app to update my account. I trusted the app & updated my information. Then a few days later my card pin was changed & My account money was taken. There is no way to remove my personal information & they got my new card number without me updating after I had gotten a new replacement card from when they stole my money. I have message them like it stated on the app information to remove my information, personal data & I just received an automated response that doesn’t fix anything. PLEASE DO NOT USE THIS APP THEY WILL CLONE YOUR CARD & WIPE IT CLEAN. Now I’m struggling with my 4 kids with no food & diapers. This has never happened to me until I put my personal information in this app. It is disgusting what you guys are doing to us. I see I’m not the only one & wish I had read the reviews. My social worker told me to have my information deleted& don’t use this app or it can happen again. She said it is happening a lot & to many others. since I live in california it is the law that I can request to have my information & personal data collected to be removed but this app makes it impossible to do that & is braking the law. Please delete this app & try to delete your information & personal data so they can’t steal your benefits..Escharlette :>Version: 6.6.0

A simple search will show that HUNDREDS of people are getting their funds stolen. I’d give 0My funds were stolen from me from SEVEN different locations in a matter of four minutes. I go to check out with my family, go to unlock my card to see I’m locked out. I do all the steps to gain entry and once I do I see that my funds were completely GONE and used in a town THREE hours away from me. My funds deposited at 12am. At 1:42am-1:45am they were all gone. While I had my card on me and have proof to show where I was. I go to my state office and they needed info off of it for the paper I needed to fill out, I was once again locked out. Gain entry AGAIN and the card this time was changed to “unlocked” and the pin was changed AGAIN. DO NOT USE THIS! And to the “developer” don’t even bother commenting because I have ALL the proof to show that this was YOUR app. I never had this problem until I got this app. There’s a special place for those that steal food from children. And DON’T tell me it’s the “out dated magnetic strip.” I didn’t even get to use this new card when these funds were stolen. I got a new card because my last one got damaged. The card my funds were taken from had a NEW number and had yet to be used as I JUST got it RIGHT BEFORE GETTING MY FUNDS..CutThroatBabee666Version: 7.19.0

No No No No!!!!I used to love this app for how convenient it was but no way will I be using it anymore… this is the 2nd month in a row that someone has wiped my card clean… I got a new card last month when I realized someone used my card without actually having it. They took 600 off and there was nothing anyone could do not even the fraud department. Here we are February 3rd, I just got my stamps on the 1st and didn’t realize I had nothing on my card until I went to the store tonight. Logged into the app and saw that someone used what I had left and knew exactly how much money I was going to get because they tried to wipe my card clean of the amount without realizing I had already used it.. so they tried again and took everything. I’ve never given my pin or card info out, I don’t shop for groceries online the only thing that has any of my ebt information is this app and there is literally no way to delete any of the information, and absolutely no one to contact. I regret using this app… if I could give -10 starts I would… take the extra time and just call the number on the back of your card or go to the website for your balance… DO NOT USE THIS APP IF YOU DONT WANT YOUR INFO IN SOMEONE ELSES POSSESSION!!!!!.A*N*Y*AVersion: 4.1.8

Used to be my favorite app, but it's been broken for monthsUpdated review: I used to use this app every single day. I live in PA and I use an iPhone 5S running 10.2.1 and it hasn't been working on my device for months. I've communicated a few times with the developers but they still have yet to repair the problem after all this time. I know the PA ebt portal wasn't working for a while but it seems to be working on my one friend's device again- just not mine. I can log into the connectebt website with no problems whatsoever so that tells me this is an issue on the app/developer end. I'm extremely disappointed to see the lack of a fix for this problem. Even when it was working, it never really fully functioned. The coupon section never loaded and the app was always a bit slow. So disappointed to finally be deleting this app after how immensely useful it used to be for me. I'm going to try a different developer's app and hope for better results. I do hope they manage to fix this someday- I know I can't be the only one using this kind of a device and having no luck with this app. Heads up to other people with older devices- this app likely won't work for you and seems to get little support from developers..AshLumiVersion: 2.8.5

The app is useful but…I was fortunate enough to discover the new paid surveys feature about 8-10 months ago, and I didn’t qualify for as many of them as I’d like, but I love the feature where the incentive is deposited into your providers banking account instantly! It is an awesome idea and was working flawlessly for a while. Then all of a sudden they stopped posting surveys. There’s a message saying “There are no surveys at this time, try back later” most the time, and every once in a while it says, “surveys are no longer supported by this version of the providers app, please update to access more” or something to that effect, and I’ve updated three times and I just don’t get access anymore and there is absolutely no support for the survey feature that I could find. So I’m giving this app 2 stars, but I will amend my review if some form of admin can fix this for me or at least explain why I no longer have access to the survey feature. Other than that I totally recommend the app and have had nothing but good experiences with the other features. Thanks for reading!.Original Florida KilosVersion: 6.14.0

I can’t get logged back in and there isn’t any contact for supportSo the app was originally called fresh ebt. They automatically signed us in every single time the entire time so over the course of time I forget my log in credentials. Now the app has changed over to “Provider” it logged me out. So obviously I have to log back in. I don’t know my credentials. I’ve tried recovering them but the app keeps claiming I don’t know the city where my own child was born. I obviously know where my 16 year old was born. I even took out the space which is required per the app. I’ve tried spelling the city multiple ways just in case by chance I misspelled it by chance. Nothing has worked. If the app had support, maybe I could get this figured out and fixed. The app has absolutely no way to contact support. I’ve been trying for two days to contact some sort of support. I’ve been searching the app, and googling for a support contact. I did email their feedback but nobody ever responded to me. I have no way to get into the app..Sweetjenn1981Version: 4.0.8

Seems like a scam to meUPDATE: I read the reviews about people getting their benefits stolen because of this app. Here’s a message to the developers: if you pull anything from my account, I will take legal action. Delete my account asap. Don’t respond saying “our app doesn’t pull funds”, just delete my account. It lets me make an account with my social security number, along with DOB, password, EBT card, alllll of my super personal sensitive information. It’s SIGNED IN but there’s no “delete account” option and there is no account confirmation email. When I try to put my EBT card in to view my balance, it asks for the sensitive information all over again but then claims that a) my answers don’t match MS records (which I know for a fact they do) and b) that there is already an account in the MS database for me and that I need to reset the password for it. But it doesn’t recognize my secret answers 🤣🤣 this feels like such a scam. Got all of my personal info, and then I can’t even delete the account..MalloryBe.Version: 6.21.0

Poor serviceI had the app on a different phone and recently switched phones to an iPhone. When I tried to load the debit portion of the app it gave me an error message and will not let me see anything other than the ebt portion. If anyone has food stamps I would not recommend this app to keep up with the balance as it wants you to get a new card that never shows up and if you get the child tax credit you will not have access to the funds. Just wish the app would go back to the way it used to be, keeping food stamps separate from everything else. Yes it can have its ups and down because you shouldn’t have more than one card for different things but if you were getting money sent to a bank account for the child tax credit or ssi or whatever the case could be if you don’t have the providers card you don’t have any money other than your food stamps. And for me I can’t pay my bills right now because I don’t even know where my child tax credit money is..Sduncan2548Version: 4.0.8

Do not download scam warningI have had my ebt benefits stolen ever since I started using this app. Now it’s been 4 months and thieves have been taking my cash and food money only minutes after midnight. Any app that is not authorized by the HSA IS NOT SAFE. I am losing so much weight due to stress and not eating. My mental health has fallen into decline and it started with this app. Apple will surely have to pay something for letting g all these scamming apps get through their so called system. I don’t want to hear about security this and that. These apps cost me my sanity and all my money. While I can’t work I rely on these benefits and now I don’t know what to do. Enjoy your nice cars and big houses while the people you are scamming actually need this money. It’s tragic only the good suffer while the wolves eat plenty. I’ve gone my entire life looking out for other people only to have this happen over and over. It doesn’t change who I am only my disappointment in where society is at..HannibalXXVIIVersion: 7.12.0

The Propel SCAMSo the CEO of Propel published articles all over the place claiming that they were providing EBT beneficiaries who downloaded their app a one-time $50 bridge payment on the day when their EBT benefits are supposed to be due, to help families get through the Shutdown. Granted, they said the payments would be prioritized based upon need. My family receives THE MAXIMUM EBT BENEFIT.. which should prioritize us for the $50 payment. But we never received anything.:: not even a notice. It seems this was just a SCAM by the Propel CEO, exploiting the crisis to grow his app. People are NOT comfortable just giving their EBT card number to strangers, so they used this fraudulent promise of $50 payments to lure people already suffering in the midst of this crisis…. And NOW I’m reading about the thousands of people who have had $ and benefits STOLEN off of their card within one hour of them being loaded… AFTER they gave their card info to Propel!! It’s a SCAM that’s PREYING UPON THE MOST VULNERABLE IN THE MIDST OF THIS CRISIS, DO NOT DOWNLOAD!!!.TyinNYVersion: 8.9.0

⚠️⚠️ DO NOT USE THIS APP YOUR BENEFITS WILL GET STOLEN ⚠️⚠️🚩🚩🚩Do not use this app or download it! This app is not associated with the health and human services. Your ebt benefits will get stolen. My pin was changed and $1700 worth of benefits were stolen when i had my card in my possession. I live in Texas and transactions were in Florida. I canceled my card and card services issued me a new one, my new benefits were stolen before i even got my card in the mail. The second benefits $500 that were stolen were transactions in New York. My card was completely wiped out twice due to using this app. I’m praying my benefits are gonna be replaced after the investigation. Also hoping when my benefits post next month they don’t get wiped out again. Once you put your info into this app, they got all your information from when your benefits are posted, they can change your pin and know your replacement card number before you even get your card. THIS APP IS A SCAM🚩🚩🚩🚩.Providers Fraud VictimVersion: 6.5.0

I really regret installingIt's a good app to check your balance, just make sure to keep a record of your money because Propel has been proven to skim money from your EBT. I also signed up for their on app job search and so far I have gotten spam email from multiple sources, including a Russian site! I never get spam at this account I use and it's more than coincidence that ever since I signed up with that email that all of a sudden I am getting all this spam, related to job search. Not coincidence at all. If it continues, I will be seeking legal help against Propel. This is not cool and I shouldn't be having my email and information sold to third party scammers. Just beware and be cautious of this app. Sign in to BenefitsCal instead as they are trustworthy. I will be deleting this app and never using it again. I should have heeded the reviews and the warnings but, like everyone else, I wanted to see my funds easily without signing in to BenefitsCal..DyreLoganVersion: 7.18.0

We all need to write apple to investigate or take this app downMy funds were stolen in the beginning of the month. This is the only app I use with my card. When I received a new card I didn’t want to put it into the app. Well they still were able to update my account and show me what funds were in there. They do keep your information, they’re lying when they say they don’t. They have our account information with DPSS because I didn’t even have to update this app with my new card and when you try to close an account, they make it difficult. This app needs to be shut down and investigated, I’m not the only person on here that has left a review. I suggest we all write apple a report about the app and have them take it off the market. It’s been hacked and no one is doing anything about it. We need to find out how to stop this from taking money and food from children!.SapioholicVersion: 5.0.0

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