BFF: Make Friends & Meet Up Customer Service

BFF: Make friends & meet up Positive Reviews

I love this app but some flawsI love how this app connects you with people . I’m new to the city so it’s helped me get out . I would suggest an update where you have a notifications tab . When I comment on someone’s post , I lose it with all the other comments people are leaving in the rooms ( in my Notification Center on my phone ) . So I always miss it . Secondly !! It’s confusing on my Notification Center with all the people commenting in different rooms , I know you can see the top room name however maybe we should be able to mute some rooms we want to be in but not care really about who’s commenting . Thirdly , I join alot of rooms. The new update for the rooms makes it overwhelming for me to stare at . I also liked how I could still see the rooms , even though the chats were open. I don’t like how it’s all separated . Anyways thank you!!.Zeze1990Version: 1.57.1

The New Bumble BFF?I regret jumping the gun and quickly migrating over from Bumble BFF. I liked the profile page a little better off the bat, but hate that filtering for friend matching is gone. Being able to filter by age, distance, and language was important to what I’m looking for in friends. I don’t have the time or patience to scroll through and do my own “filtering”. It’s also weird that I can make groups, don’t get a warning with how complex these groups are what with the different chats, and there is no way to find other groups. The notifications are already annoying or broken too; one of my previous matches also migrated and is the only person in my chat tab. So why is it that in the span of 30mins I’ve received 3 push notifications *while in the app* encouraging me to open the app because someone said hi? Having come from a full-fledged app, I am not interested in a project with less features than the one I was previously using..AmeziroVersion: 3.0.5

Not better, poor launch…but may have potentialI’ve already written a review and I’m pretty sure the developers deleted it. This app is NOT better than the OG BFF app from Bumble, and they made it worse. Instead of having prompts where you could express yourself with some minimal creativity, you now have prompts that you reply to with keywords, which I imagine, are used to power the algorithm that pairs people. They only recently introduced being able to filter by age and location, but they don’t seem to actually apply the filter. I’m still getting people from way too far away in my list. You can’t introduce yourself to people with a personal note - you can only “wave to them”, which is meaningless. I’ve also had people “wave to me” and instead of keeping their profiles pinned in my list, I immediately lost them when the list reloaded and have no way to get back in touch with them. So…great. You can’t search for groups, you can only join groups you find through peoples profiles or make one yourself. They basically made Bumble BFF worse, took away capabilities, did a poor launch and are now slowly introducing some capabilities back in. I hope in the future they will make this app actually usable. Some things I’d like to see at this point: - Search for groups to join - Search for people you’ve matched with - Add a note when you say hi yo someone so you can share what caught your interest in their profile. - Allow users to add custom responses to prompts and/or personalize their profiles more. - Allow people to filter based on keywords, and also filter based on gender and political and religious affiliation..Pkundu89Version: 3.0.7

Lots of ProblemsThe app can be a really great tool for making friends, but there are many issues. For starters, there is an issue with notifications where you won’t always be notified that someone has sent you a message, you’ll only get an occasional notification. I’m not sure if others experience this or not, but as a male, I am only seeing other males to potentially talk with and build friendships. Why the app prohibits males and females from becoming friends on their platform is beyond me. I also find that almost all men are of the LGBTQ. And as a man that likes men, I don’t really need or want this. I’m happy to make friends with anyone, I don’t know why this app has such a poor algorithm when really it should just show you anyone’s profile, not specific demographics. Being that there isn’t a filter beyond distance and age, the app shouldn’t be categorizing people and prohibiting people from connecting as it does..Dcornell17Version: 3.1.7

4 for potentialI love the app first and foremost, but it needs a little work, mostly regarding bugs. I’d suggest a few key things: Primarily: the chats often glitch on IOS where you have to close and reopen the app to see what you’ve sent or new chats. Very frustrating Secondarily: the side panel is a bit visually over stimulating. I preferred the visual conciseness of slack, perhaps you make it so that you have to swipe twice to see the main menu, which would give more room for the channel/side panel, does that make sense? Thirdly: this is small, but the capacity to change the color scheme on individuals phones, I’d like the freedom to choose which colors I see, as the color that the admin chooses might be distracting or visually displeasing. Lastly: the capacity to add new emojis such as in Slack, as well as, very importantly, a reactions tab, reactions don’t show up in activity like they do on slack. Very helpful, as they can communicate a lot without needing to actually reply/clutter threads, and without a place to See all the new reactions to my comments, I might miss important ones Overall, I appreciate this app and look forward to its further development :).Hunterist.101gsVersion: 1.16.2

Like itAs a group Owner, I should have the ability to edit or manage events created by other members when necessary - particularly in cases where a member deletes their account or an event needs to be recreated without losing the existing RSVP list. Enhanced moderator controls would also be valuable, such as access to a member activity or history log and visibility into situations where a member has blocked an admin I have. Currently, if a member removes an admin from their friends list, both parties are automatically blocked, which prevents admins from adding those members to private rooms when needed. It’s really weird. Additionally, the ability to archive old chats or forums would help reduce clutter but also allow you to backtrack on old convos if ever needed. It would also be helpful to support private events within the Events tab that require an invitation to RSVP, with configurable visibility (visible or hidden to non-invited members). Finally, if feasible, introducing chat rooms within forums would significantly improve engagement. Plus we can’t search groups anymore, would be great if that feature was added back..GGY39Version: 3.1.10

App has potential if more people joinThe app works pretty well for scrolling profiles for potential friends, but there aren’t a lot of options in my area. The old bumble BFF app had many more profiles. There were also more categories with normalized options for your bio, such as religion, objective, kids, etc. These would be great to use as potential filters, but it would definitely require a much bigger pool of people, considering I get very few results without them. Also, I think there may be something wrong with the geolocation or distance filter because I keep seeing people from an area 40+ miles away, even when my radius is set to far below that..MMM2685Version: 3.1.1

Should call it downgrade instead of upgradeI used bumble BFF when it was not a separate from bumble dating. And honestly, I liked it better before. For a friend making app, it became very picture forwarded and it has very little space for writing, which I found it odd. Also, as a nonbinary person, I quickly realized that now the algorithm will only recommend to me other queer people. I am happy to connect with my fellow queer community. However, it largely reduced the amount of people I could share a connection with and I felt almost excluded because of my gender. I don’t necessarily have to share the same gender identity in order to be someone’s friend. Please consider give the option to choose who I want to be friends with back!.VivacorgismVersion: 3.2.6

Needs improvementWhen someone initially says “hi”, there is no notification given, even when you are in the app. I have to click on a tiny hand in the upper right corner of one screen to find out people have said “hi” to me. This should be fixed. There should be an alert, even before you open the app. I’m not surprised people I said “hi” to aren’t responding. I also dont see a way to know how long it has been since someone has been active on the app. Maybe they aren’t using it anymore and I am reaching out to a void. There should also be a way to filter locations. I am not going to become friends with someone who is 50 miles away from me, and they shouldn’t waste their time reaching out to me either..Siskel14Version: 3.1.13

Needs better filtersI understand the concept of not having a lot of filter options on an app like this so people will be more open, but the filters they do have are so much worse than they were on the old BFF app. Specifically, the distance filter. It generalizes distances into “close” “nearby” “far”, etc, but i don’t know what your definition of nearby is because i’m only getting matches an hour away from me and it’s incredibly frustrating. The control also presents itself like it is a slider but isn’t actually a spectrum, if i try to choose a distance between close and nearby it just jumps to the automatic distance considered to match each category. Incredibly annoying..BbbrhioVersion: 3.1.11

Very iffyI love the idea of this app. I feel like its harder to meet new people in NYC. But this app has many downfalls. For example, anyone can sign up you never know if it’s a fake page or not. People can stand you up & you’ll just be there. I believe they should work on verifying accounts and put in a system showing who really meets up and doesn’t. I only had to app for 2 weeks and got stood up twice. I don’t mind if someone cancels but saying nothing at all is dangerous especially if I’m traveling to meet up or going to an event. Lastly, I have been able to meet cool girls and make friends. Just don’t download this app with expectations. You’ll probably eventually delete it or maybe make friends. 50/50..Mineelizabethfashion34Version: 1.56.1

Needs more practical features backI like the updates to your profile and the look of it, but similar to what others are saying they have taken away practical features. We need the ability to set distance to see people, I’m not looking for friends an hour away…. Also let us filter by gender again please. Some people are comfortable with women, men, or all genders! Get rid of the “limit” on scrolling through people. I get maybe there is an intention of like focus on the connects you already made, but you shouldn’t be forced into that. It is really annoying. I then get told someone said hi, but I can see who because I’m “timed out” which doesn’t make sense. I don’t like that there is not a “swipe left” feature of some sort. If I don’t think I’m going to get along with someone, seeing them over and over again is not going to make me more likely to start a conversation with them. The groups feature confused me. There’s no way to find groups you’re interested in. Could be really cool but has some kinks they need to work out still!.Hailey298Version: 3.0.6

App being mean for whatever reasonSooo it was going goood and everything on the app but then I just woke up and for some reason my account isn’t even working functionally to the point that I tried logging out because I couldn’t do anything and my chats were gone and couldn’t see any other people on there and now when I tried logging back in it keeps saying “something went wrong try again” and can’t access my own account? Like I literally made a friend on there and was planning to play games this weekend and this happened? Like what did I do? Or what’s going on with the app? Anyway tho it was fine yesterday and now this happens, like seriously?.Kevyn OsorioVersion: 3.1.7

Very revolutionary designThis app is organized really well. This feels like an underrated app and could be news worthy when there’s more publicity. But i prefer it low key 🙂.Arun ChidambaramVersion: 2.8.0

Perfect community customizingIts kinda like discord, but you can customize your server with different “channel types”. posts that run like twitter, a video chat room, or a chat room. it has a lot of potential to be the best place for creating groups and gathering people. excited to see where this app goes!.Art-strologerVersion: 1.23.0

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BFF: Make friends & meet up Negative Reviews

Both good and bad…I started using Bumble BFF several years ago after moving to a different state. It definitely helped me connect with some nice people. It’s nice that the new BFF app is separate from Bumble. However, the new app is not an improvement overall. The format isn’t nearly as good. I’ve also noticed that my more recent connections have been quick to delete their accounts. Like I’ll have a match or two, write back and then poof! Account deleted. That’s their choice, but I can’t help but feel like they might be deleting the app in haste out of frustration. One thing that can’t be controlled are the types of people who join the app…I feel like most aren’t really all that serious about making new friends. I’ve been fortunate enough to make some new friends through BFF but I’m certain that not everyone has had that good fortune. There is way too much political noise on BFF - too many people emphasize where they stand on politics and only seem to want to interact with those who have that exact same viewpoint. Life goes much deeper than politics. Politics is not the only topic of conversation out there! I personally don’t care how anyone leans politically, I care about who someone is as a person. The app is actually kind of toxic in a way, and that is unfortunate. But if you’re lucky, there are diamonds in the rough..ACinAZ79Version: 3.2.1

Regret leaving discord 🙄 Too many changes at once, lack of accessibilityEverytime yall make an update on this app its so evident yall are not prioritizing your neurodivergent communities and users. The constant unnecessary aesthetic changes in the user interface and experience is confusing and hinders community members from familiarizing themselves with the app. I have a geneva community that i migrated from discord to geneva with thousands of members. Im literally ready to go back to discord because of geneva's lack of creative direction. I understand that bugs and updates are apart of the growing pains of supporting new companies but it just feels like geneva has become a lab for developers to "try new things" at the expense of actually solving for who their target audience is. Yall built your social platforms on bringing book communities together only to pivot the app to a glorified version of MeetUp and the updates and pivots havent stopped since then. Its a shame that you all dont see the potential of this app and are constantly making it more difficult to access, understand and customized based on community needs. Most of these updates are redundant and bloat the user interface and often dont even work as intended (im not even gonna start on the notifications page 😤). Again as someone who has thousands of members in my community please hear this bit of feedback: every single time yall update the app, THE ENTIRE COMMUNITY SPENDS THE DAY COMPLAINING ABOUT HOW MUCH WE ALL HATE IT. Members even go as far as to leave the app all together because you all are not designing with everyone in mind..LulugaudyVersion: 2.8.0

FiltersI absolutely hate the way the filters do absolutely nothing. Why on earth am I seeing 19 and 20 year olds when that’s so far out of the age range I set?? Why have the filters if they don’t do a blessed thing? Then the distance filter: instead of being in actual miles, it’s “close,” “nearby,” “far,” “wherever.” How are we supposed to know the app’s interpretation of these words and how they compare to what we consider close or nearby? It doesn’t matter though because I’m still getting people from 3+ hours away regardless of the setting. I get shown more people one hour away than I do from the actual city I live in (and it’s a major city). Why even have filters?? Oh, and I just realized that all the people I’ve blocked still show up in my feed. Wtaf?And before the developers insult my intelligence in a reply, yes, I’m sure the filter settings are saved. I’m sure the location on my profile they should be basing the distance off of is correct. Yes, I have updated to the most recent version of the app. Also, while I think the group feature on this app has more potential than the last, it is extremely chaotic and hard to navigate. Also, the only way I’ve been able to find groups is if the people in my feed are in them and I click on them through there..CSLB555Version: 3.1.3

Bring back the preferencesSomeone failed at this revamp. There seems to be no algorithm, which makes finding true friendships difficult. I am all about meeting people that can broaden my thinking and do not gravitate towards people who fit in my exact demographic and thought patterns, but....... getting rid of most preferences was a bad idea. People go through different phases of life and that has nothing to do with age (one of two filters that still exist). The only other one is distance. Their new distance is a straight line from 1 mile to 50+ miles and no number references in between. You just have to guesstimate where your dot is on the line. I haven't been interested in most people they send me because they are not in my same town and not in the same phase of life I am. I will reiterate, age does not determine if you want to make married couple friends, have chill nights in, or party all night long. That's ageists to think it does. I do appreciate them taking away the dating swipe feature and adding a group option. I wouldn't know how to use the group option because the algorithm is as far off. I hope they update it to help make true lasting friendships, not just giving you options based on someone's age and where they are on a distance line lacking numbers..RLReviewedVersion: 3.1.0

Not “inclusive”, still only same gender matching regardless of sexualityI thought the new version would let you meet people of any gender? I am FTM and gay so don’t have much in common with most other men, but I am only allowed to see male profiles. If it is to prevent romantic relationships, it is going off the assumption that everyone is straight. Men are my romantic interests and women are my platonic interests, yet all I am allowed to see are men. It has fake inclusivity virtue signaling yet it is exclusionary by design. If people don’t want friends of the opposite gender they should have the option to block them from seeing their profile, but it shouldn’t make everyone only able to see their own gender. Also what happens if you are nonbinary? You only get to see the 1 other nonbinary person within 50 miles? Also there were only 20 profiles for me to look at and I’m in a big city. I guess not many people actually use this app? Or maybe men don’t? At least it doesn’t make you pay to look at peoples profiles, not that it helps my situation. I’ve had better luck making platonic friends on dating apps since I can actually interact with women..A13527Version: 3.2.15

GarbageThis app is garbage! I cannot even set up a profile because it’s constantly stuck on the picture verification step! I went through the steps, put in the amount of pictures it wanted and smiled for the camera to do the selfied for verification and it and I have never been able to get past this stupid step! I’ve tried deleting the app, shutting my phone down, reinstalling the app, and it will not work! Magically it remembers my information but it won’t get past the verification still! I can’t even delete my account to remake it because I can’t even get into the app or my account to do so… but what’s weird is my account somehow got made because it I delete the app and reinstall it and then open it I can move around the app until the big obnoxious pop up yelling at me about Geneva being BFF comes up and then the app spazzes out and brings me to the steps to make the account again, to which I then get stuck at the verification AGAIN! This app is so poorly made, there looks to be so many glitches and bugs and clearly they need to work on it, especially the way they verify pictures! This is ridiculous and I do not want to use this app anymore..BluejiminsseaVersion: 3.0.6

Bring Back The Old LayoutRespectfully, this update is disappointing. The only real positive is being able to scroll back through previous matches and the required verification, which is a step in the right direction. Aside from that, the experience has gone downhill. The traditional swipe left/right system was simple and effective, and it should have been kept with just a modern refresh. Don’t fix what isn’t broken. It’s also frustrating that you can’t filter matches by age or other preferences anymore, and the overall design feels unnecessarily complicated compared to the old version. On top of that, the “take a break” feature is frustrating, I had barely been scrolling for five minutes before the app told me to stop. In addition, the messaging feature is so confusing. This has turned into a terrible experience from an app that was once great. I really hope feedback is taken seriously, because I know I’m not the only one who feels this way. Please consider going back or at least giving users the option to switch to the traditional layout..NickNaymeeeVersion: 3.0.5

Disappointed is an understatementI was able to use the new app but I already had an account with Geneva so I wasn’t able to convert my bumble bff account since I had a different phone number. I’m also experiencing issues finding other people on the app and I’ve changed the location to major cities but it still doesn’t show anyone. Is this a technical issue? And will there be more of an effort to be more similar to the original bumble BFF app? I’ve made good friends with that app but I’ve seen in reviews about the new one that other people feel the same way I do. Are other bumble bff accounts going to be automatically converted in the future? I’m starting to believe I don’t see other profiles because people aren’t aware they have to make a new account in a separate app. It didn’t even tell me there was a new app when I logged back into bumble until after I completed my profile which was very annoying, especially because the new app doesn’t even have the same kinds of prompts, layout, etc. I look forward to a response and hopefully solutions as well..Po the pandaaVersion: 3.1.5

Terrible Change 😔I had met so many of who are now my very good friends after moving far away from home from Bumble BFF and this new app falls so incredibly short of what it used to be. Before I even get into that I will mention the slight improvements of events, and group messaging is a great update. However, everything is is clunky, messy, there’s no prompts anymore for me to explain who I am it’s mostly all photos that I don’t even get to put any context with. Nothing new is explained clearly, the app feels disjoined in comparison to the REAL bumble app where bff used to live. On top of all of it… I miss my Bumble business account like where does that live? I refuse to have an app do each profile, doesn’t bumble know these iPhones only have so much space… Overall, not a great update making this a completely new app, the pastel yellow also is giving me 6th grade vibes it’s weird. Lastly, they lost my old Bumble account so there’s that. Please revert back to the original app Bumble or this is going to tank. Sincerely, disappointed..Samantha Kay EsVersion: 3.1.13

Immediate DisappointmentI’ve used Bumble to date along with multiple other dating services, but this is the first time I’m using a friend finding service. I’ve heard great things, but after putting the energy into setting up my account, I was immediately disappointed by the lack of filters, as well as the old-fashioned and heteronormative assignment of gender and lack of inclusion. Bumble dating acts so “progressive” by protecting women and encouraging them to reach out first, but the company is clearly not as seen by many reviews that point out blocking doesn’t work and not allowing multigender friendships. We talk about a “lonely boy epidemic” and use the excuse of preventing males from hitting on females under the guise of friendship, but this app is just reinforcing gender/ social norms without giving the option for change. Literally just give the user the option to choose who they wanna be friends with. And for those who say boys and girls can’t just be friends- I disagree but even so, what if I want to fall in love with my best friend?.WhistfulWrenVersion: 3.0.5

What’s Going OnIt’s confusing to use and gives you no instruction or guidance as you move through the tabs. It feels scattered in its layout and purpose… The groups feature is ??? You can’t search for, or scroll through groups in your area only a) create a new one or b) ask to join one if you stumble across one on someone else’s profile. I’m not sure why we got rid of swiping. Sure it’s nice to be able to look through profiles without making a decision but… people NEED to be forced to make decisions. Otherwise there’s less forward movement/connections, plus in this version the app doesn’t know if you just scrolled past, or if it’s an actual no. Beyond that, you reach a limit on the amount of profiles you can look at? Like hello???? ALSO it’s impossible to tell if you have a mutual match…you just “say hi” then… nothing happens. It’s just so incredibly bad, another app has a major opportunity to come in and fill the space (bc personallyyyy I’m already searching for a replacement.).KlbdenverVersion: 3.1.3

Ruined something great, major updates are needed.Listen, i’m not the first person to complain about this merge and I certainly won’t be the last. Bumble BFF was great! It was an organized, safe, and personalized way to meet new people in your area. When I was notified that it would be relocating, I figured i’d give it a go. The minute I downloaded this app I was frustrated. For starters, why are none of my previous matches/conversations available anymore?? These are people I JUST matched with, and now they’re lost in the abyss?? I did appreciate that they saved my photos and bio…but this app now has no written prompts?? Meaning, my profile (and many others) have lost virtually a quarter of its personality… great. To ruin the user experience further, there’s NO FILTERING… What is the point of an app to “find friends in your area” if you can’t narrow down the search to reflect your area?? Much less the age group OR gender (my boyfriend was a bit suspicious when a series of men popped up on my “BFF” suggestions. Imagine how happy he was to hear me say there was nothing I could do about it..)?? To make matters more frustrating, there was barely any tutorial. so I guess if you enjoy “trial by fire” apps then this is for you?? The “groups” tab doesn’t even show what groups are available in your area… therefore, it’s just a blank screen (with no search bar) I guess until you join a group you’re just supposed to magically come across?? I’m beyond frustrated and disappointed. This less-than-professional attempt to “merge” two apps (that were better left independent) needs to be resolved!.Gigglesthe1Version: 3.0.5

App Needs Major ImprovementI downloaded this app hoping to make new platonic friendships with people of the opposite gender, and this app forces you to swipe through all profiles of the same gender. The only exception I notice is it shows people who list themselves as nonbinary. If the app is truly for friendship, why does it matter if opposite genders interact with each other? The recent filters added for age and distance help, but why not add other necessary features that users are clearly begging for? I also noticed in the beginning when I downloaded this, it notified me when someone clicked the wave button trying to match my profile. Now it suddenly doesn’t notify me and I need to shuffle through the list of people to find them. The only reason I haven’t uninstalled this is because I matched with a friend I’ve been chatting with and I don’t want to bail on them. Otherwise, this app seems useless without these necessary changes..Eddie ☀⭐🌙Version: 3.0.7

Useless App, Poor UI and Filtering, AvoidThis app is useless. You get 300 characters to write up your profile, barely enough to write anything meaningful. If someone does say hi to you, GOD forbid you close the app because you won’t be able to find that person later. There’s no way to view who said hi unless you happen across them and see the “Says Hi” icon on their profile. If you change your location, then you will forever see people from any location you were ever set to in your list. There’s no way to filter by location, interests, sexuality. Sorry, but some of us who are LGBTQ are looking for our people, so I have to weed through a ton of random straight people, click on each of their profiles and scroll down. Not opposed to making straight friends but unfortunately you can’t assume straight dudes are okay with gay friends. A lot aren’t. Completely stupid and pointless app. Not remotely user-friendly. Avoid..Goonie328Version: 3.1.9

They made a bad app worseIt’s so rare that you see a developer take this far a step backwards in their product. Clearly, they are misguided by the product management team or the lack of a product management team. This app went from sort of useful when it was inside the dating tool with the frequency of it being a homosexual, cruising app in BFF mode to now being utterly useless as they stand alone app. I’m a straight male. I want to meet other straight males that live in my area. I do not want to meet people who are 150 miles away or who are gay. I just don’t want that type of dynamic in my friendships I have no issues with people who are homosexuals, but unfortunately, I’ve had too many bad experiences with people on this app who think that they can use it as a place to find straight guys to hook up with. You guys need to let us filter on the things that matter location and sexual orientation. This is not a job application..NextDoorWarrenVersion: 3.0.6

Gender Focused AppAs a gay man, I’ve found it consistently inconvenient—and at times unsafe—to use the BFF feature on this app. When selecting “male,” the platform automatically matches me with both straight and gay men without accounting for sexual orientation, boundaries, or safety dynamics. This makes it harder to form genuinely platonic connections and, in some cases, has led to interactions with straight men that felt dismissive, hostile, or concerning. The current design assumes neutrality where none exists. Social context matters. Orientation matters. Safety matters. After more than two years of use, it’s clear the BFF feature is disproportionately functional for straight users. LGBTQ+ users are left with an unfair choice: accept a flawed system or misrepresent their gender to access safer, more appropriate matches—which no one should have to do. A more inclusive approach would be to ask users directly: Do you feel comfortable making friends with people of the opposite gender or outside your own gender spectrum? This simple prompt would respect personal boundaries, improve safety, and allow users to opt into connections that actually align with their comfort level. This issue isn’t isolated; it’s structural. A truly inclusive platform would reflect real-world social dynamics through orientation-aware filters, clearer intent matching, and user-driven consent—rather than ignoring them..CasalindoVersion: 3.1.10

Complete DeclineI really only have negative things to say about what this app has become. Idk who the developers are but it's clear they aren't good at what they do. The app will not notify you if someone like or "waves" at you, you literally have to click the wave thing at the top to see your likes, how anyone would intuitively know this is above me. I'm sure my likes are just sitting there while people have no clue. I wondered why I wasn't getting any matches and lo behold this is the issue. The absolute worst is the location filter. As opposed to mileage it's like a 5 year old came up with it, the options are close, nearby and far and no matter if you put close or nearby you will ONLY see people in Jersey if you live in nyc. This is catered more towards pointless groups than 1:1 connections. They've ruined the authenticity of the app and made it a lot more difficult where it worked perfectly fine before..ChalettsVersion: 3.1.15

HORRIBLE APP AND SUPPORT FOR THIS APP IS NON EXIISTANTThis is probably the most frustrating app I have come across. Whatever AI they use for comparing images when it comes to verifying your main profile photo is HORRIBLE! My apps suddenly locked me out of my account due to it randomly not being able to verify my picture. I tried multiple pictures which were all clear but still didn’t work. Their support team is basically non existent as it’s been 3days and I haven’t heard a single thing back from them despite filling out 2 or 3 support requests. PLEASE DO BETTER especially when it comes to people facing these urgent issues without any reason there is no help from support. EXTREMELY DISAPPOINTED by this app and will try my best to convince any and every one who is trying to get this app to NOT get it. If I dont hear anything from support by today I will be permanently deleting my app and the account..VS_21Version: 3.2.7

Clearly Frustrating on PurposeThis app has been designed to be frustrating. They have clearly decided to separate BFF from Bumble to try to get people to pay for an extra subscription with two apps instead of one. This one is poorly designed from the outset and will add valuable features that will then only be paywalled. This is a horrible, anti-social strategy. There are no longer any filters. This doesn’t make sense when trying to match for compatibility with ages, distance, etc. I do not want to be friends with people dozens of miles away or even a state away when I live in a city and don’t have a car! I also get notifications about people matching with me. I then check the app and don’t actually see any matches. Can I only see matches if we both say “Hi” to each other? I’m not sure if the app is just spamming me or what, but I’m not getting how connection is even supposed to work on this new app. Swiping was fine. Profiles and the visual design of the app look clunkier and less appealing. Scanning a profile now is hard because a lot of the information visually just blends together. BFF had icons and emojis next to tags and identities to help add visual clarity, and lacking this makes the user experience worse..EmasinmVersion: 3.0.5

Geneva was betterI hate what BFF has done with Geneva. The interface is sloppy and isn’t user friendly. I’m a part of groups who have been using Geneva for meet ups and chatting for years and ever since Bumble took over notifications aren’t going through, it’s harder to get folks together in timely manner, and we all hate this new look. We’ve seriously considered taking our group off app to somewhere like discord because we can’t stand this new app. Problem is we have a very large group and migrating might cause further problems. I wish Bumble would just take this app back to what it was in Geneva and add in the ability to connect with friends though a separate page rather than making it the default home page like a dating app. If I could give less than 1 star I would. This app is clunky and hard to navigate. Feels like zero effort was put into enhancing this app..HaleyDangerfield25Version: 3.1.3

Kind of confusing and missing thingsI suppose I don’t really mind that the app has been changed, although I don’t really understand why—but it feels like they didn’t bother to finish it before releasing it. There’s no way to see any groups at all? You can create one, but who is going to find it when you can’t search groups? Then there’s the minuscule daily limit. I think people should have the choice to look through as many people as they want. We don’t have to give everyone a chance…some people have more niche interests and are looking for people who share those interests. That’s really hard to do when you can only look through a small group. Also I saw the devs said that it refreshes at midnight. Mine didn’t—it seems like it’s on a 24 hr reset instead because I wasn’t able to check until the afternoon today. Is there going to be a premium version like there was with the old app, that will give us unlimited people to see? Another thing I feel is not explained at all, is how you can tell if someone “liked” you. It seems like it just shows at the top of your list of people you can look at, that someone “waved” at you. I don’t think people will really like that. I think there should be a designated spot for people who “liked” you. I feel like we should have more places to put info about ourselves on our profiles too, rather than just the photo prompts. I also don’t like that I’m now unable to see the people who liked me on the old BFF app even though it’s not shut down yet. Because it won’t allow me to purchase premium. So now I’ve got tons of people there that I can’t even try to reach out to. I think the whole thing feels rushed and is being executed poorly. Please listen to everyone’s constructive criticism, because everyone is saying the same things….KebbbbyVersion: 3.1.0

Genuinely so frustratingI literally downloaded this app because I thought it would be better and I can’t even get past setting up my profile not to even mention the first bumble app the normal one I literally had to use a whole different phone number because it still keeps saying I’m not 18 when I’m already 18 came to this app thought it would be better. I can’t even get past adding my photos because every time I try to add any sort of photo I’ve tried multiple different photos. It literally says You must add at least two photos to continue and don’t even add any of my photos. I just can’t get past that screen like it’s so frustrated and it’s so annoying. This app needs to be fixed so much and it’s so popular too so just don’t delete bumble friends off of the normal bumble app because then nobody’s just gonna use it at all. Please fix this app..Bum1645Version: 3.1.0

Not Worth the DownloadI liked Bumble’s BFF feature because it actually helped me meet genuine people, and I appreciated how Bumble let us showcase hobbies, music, and books separately. It gave more ways to show who we are beyond just pictures or generic prompts. This app ruined that. It’s glitchy, slow, and poorly run. My fully covered, verified photo was flagged as “inappropriate,” which proves your moderation system is broken. Developers: stop prioritizing gimmicks and fix the fundamentals. Bring back the depth of profiles that let people highlight real interests instead of forcing shallow interactions. Fix your AI moderation so normal, verified photos aren’t flagged. Make the app stable before pushing updates. Right now, it feels like you don’t test your product or care about user experience. This could’ve been a meaningful community tool, but instead it’s a frustrating waste of time and storage..AXW95Version: 3.0.5

Sort of a downgrade.Wow, this is a huge letdown. The only thing I didn’t like about the original bumble for friends app is that you have to pay to see who liked you/wants to be friends, but this new app is so wack. First of all, they give you a limit on how many people you can swipe by and the features must obviously still be in the works, because the app doesn’t really offer much. It doesn’t let you set preferences on who you want to be friends with, as far as age or gender.. it honestly feels like a dead end. It also doesn’t show an accurate history of your interactions with people. You guys need to do better, people are actually seeking connections and this new app isn’t very helpful. I’m gonna ride the original bumble for friends app until the wheels fall off.. which is October 30th apparently..Realslimee🧡Version: 3.0.5

Downgraded MAJORLYI’ve never written an app review until today. I cannot believe I’ve been using Bumble BFF for 6 years now and it’s managed to change three apps. The first switch I understand so it was strictly BFF related but this new one is awful! It’s like a bootleg linked in for girls. I use to have a subscription too so I can see who swiped right on my profile so it was easier to make friends and now that’s gone too. Along with that, looking through girls profile has gotten much harder. I loved the old format so much more. I also only have a certain limit for the day of girls I can see and it’s way less than the other apps you guys had before this. It’s severely disappointing because I can’t tailor my search the way I was able to on Bumble BFF now I have to go through all the people I do not want to even have on my screen. This was truly such a downgrade.._gigatt_Version: 3.1.1

Horrible Replacement for Bumble BFFI was a big fan of bumble bff. I found friends on there and told others to use it. However this choice to integrate with the Geneva app was horrible. You can’t match with people anymore so I’m getting conversations from random people I have nothing in common with/aren’t in my area/I’ve already swiped through on the old app. There also are way fewer people on this app. The profile set up does not show off as much personality and allows people to select popular tags instead of typing prompts. You now have to scroll through profiles instead of swiping and matching, which is not only difficult to maneuver but is visually overwhelming. You also can’t even search for groups! Thanks for killing the app that helped me connect with people. Corporate greed 💯.SnowingCatsVersion: 3.1.5

Bumble BFF community is deadI like that there is now a dedicated app, better profiles, and that you don’t have to make a decision immediately on new profiles that you see. However, I think the fact that you only see a handful of profiles a day limits the time that people engage with the app, thus making them less engaged with it and less likely to respond. Then when people are less likely to respond, you’re less likely to engage with the app and then it’s a feedback loop. Since having this new app, I’ve gotten a ton of matches but only a couple of responses. I never had that problem with the old version, and have even formed several several-year long friendships from it. I hope the problem with a lack of engagement is fixed because it’s a great way to meet people in your community with similar interests..Drink_soupVersion: 3.2.4

Huge downgrade from old appI dislike this new app so much that I keep trying to leave an honest (negative) yet polite review and they keep getting deleted. The new version of this app/merger with Geneva is a MASSIVE downgrade from the old BFF app. The removal of swiping has resulted in quite literally zero connections since the switch — it seems like people are more reluctant to “wave” as it’s more direct than swiping and matching with a potential new friend. The feed format isn’t as functional as the old one either. I can’t comment on the group function because I haven’t been invited to one. All in all, I will likely discontinue use of this app because it’s just not useful to me or as effective as its predecessor. It’s a shame too, because there are no other apps to find same-gendered friends without the risk of getting unwanted attention from the opposite gender..Koukla0857Version: 3.1.11

The new app is confusing and the transition process is bad.The original app was simple. You swipe right, they swipe right, you match, you chat. I now keep getting all these notifications saying “someone said hi”. Okay, where? Where do I see these people? How to I “swipe” on anyone? Now it seems like we have a weird “feed”. Also, I can’t filter by age anymore? I don’t think I have much in common with anyone over 40 or under 21, but that doesn’t matter, you still have to weed through them both. A better play for the team would’ve been to create this “new” app for people and market it as something different but allow people with Bumble BFF profiles to use their existing account, work the bugs out with that, and keep the existing app alive longer, but instead this has turned into a jumbled mess that makes everyone mad..Rpole747Version: 3.0.6

Still in BetaI think this app is still in beta, because it has a lot of bugs and still needs a lot of work to be a viable community option. However, I’ll be watching this app closely because the calendar + audio and video events feature is SO COOL and I want to use it really badly. I also really love the idea of being able to choose between post rooms or chat rooms. Honestly a genius idea. - Sill needs formatting like markup for posts and chat (bold, italics, paragraphs, headers etc). They have gifs but they automatically link to the end of a post or chat. So no inline gifs. When you post links you can’t even name them so they looks nice. - Needs to get rid of “post deleted” or “events deleted”—I hate when forums do this. I don’t want my forum to tell people something has been deleted. It’s been deleted for a reason. - I’m an admin but sometimes I can’t sticky or delete my own posts—I suspect because some posts I write on web and some in app. Clunky inability to switch between web and app versions. So the admin and moderator functionality really is not there. Just for this I’ve thought about deleting it. - No ability to pick my brand colors. No CSS options. No HTML option in posts or welcome message. - No add-ons as of yet. So no gamification, no auto-mod, no SSO option. - No webhooks 😢 - No drafts and no ability to set a time when your post will become live. No auto-repeatable posts. - Doesn’t have the ability to shift around rooms! Your rooms just populate in whatever order they want. Super frustrating. I know a ton of people who want to move away from Facebook groups because of many reasons, and have tried Geneva and just couldn’t get the app to function correctly. So once this app is out of beta I bet a lot of people will flock to it. But for now it’s not useable..Rad.KKBVersion: 1.13.0

Completely unnecessaryUpdate: in response to the developers note, if someone says hi, I should be able to see who that was instead of open the app and see the "time for a break" screen. The app was not ready to be released to the public. The creation of this new app is so unnecessary and irritating. Now I have to use two different apps to keep track of dates versus BFF, and the interface is significantly worse than the original app. It's like they're trying to be hinge and failing miserably at it. And I keep getting notifications that someone has said hi even when I have no new messages. And they have a separate section for "reactions" like a 😆 that are not within the actual chat itself. As someone with the background in software development, this has got to be one of the worst UIs I've ever seen from an established tech company.Report me notVersion: 3.1.0

The update limits usersAt first, I thought the update was nice, made it easier so find friends nearby with its new map. However, the update limits you to only being able to use the app once a day. I was only allowed to find matches literally for a minutes then got locked out of any potential matches completely. Are you kidding me??? Why is there no option for premium. If I am limited to only use the app once a day, I feel the need just delete it at this point… It is a shame because I was a premium member. Users do NOT like being controlled and limited on when they can be able use an app. Very disappointing. Not only that, you can’t see who waved at you or even check out any groups. How am I supposed to connect with potential friends?.IffaleeleeVersion: 3.0.8

Literally what the heckFirst off, if I block someone, they should not still appear on my “People” page. That defeats the purpose of blocking. Second, bring back filters so I can stop being shown people who live 40+ minutes away. The new design feels clunky and far less user-friendly than before. Bumble BFF worked better in its previous version, and these changes have made the experience frustrating instead of fun. Really disappointed in the direction you’ve taken the app. Update: when I try to “high five” someone, I consistently get an error message that says: “Something went wrong. Please try again.” On top of that, the new location filters are extremely basic. Having only close, nearby, far, and wherever as options is not helpful. Please bring back the original filter system..Strawberrymochi00Version: 3.0.8

Massive DowngradeSo much worse than the original bumble bff app. The prompts on the old app were great and helped you get started - on the new app, why can you only do pictures?? Why wouldn’t you have written prompts - you learn way more about a person from the written prompts than a photo dump. The tags are useless IMO. The app says is wants you to build deeper connections, but you aren’t really able to if all you’re able to see about someone is one word tags. Bring back the written prompts!!!! You also aren’t able to search for a group which seems so silly. You’re only able to find groups from other people’s profiles, and the overall UI feels like a downgrade from the old app. Feels like the migration was rushed and unless they make significant improvements, I don’t see people using this much..Tbee967Version: 3.0.7

DisappointedI am very disappointed by this. I understand the “invite only” is most likely due to safety precautions but that makes this app not inclusive. This app was designed for people who want to put themselves out there to meet new people just to be rejected because they weren’t invited to join. Well what about those of us who are wanting to use this app because we don’t know anyone? Where in the world would we get an invite in that case? We wouldn’t. By this app being invite only you aren’t allowing those of us who don’t know anyone yet or have connections to meet people. If anyone else downloads this app and faces these same issues please don’t worry, Bumble BFF is a great way to meet people! And even better, you don’t need an invite!.JYB4Version: 2.11.3

Groups feature is extremely buggyI own a public group on BFF and have run into multiple issues. During one instance, our group became unsearchable for no apparent reason. The second time, the app wouldn’t let me promote people to the moderator role. The app also doesn’t let you upload emojis with transparent backgrounds. I’ve reached out to the support team twice for help. The first time, they tried to tell me there was no issue with the app, the second time I was told they were “looking into it,” with no follow up. I really am happy with the community I created with this app, I just wish the app wasn’t so difficult to use. I’m extremely frustrated, and it feels like the groups feature was rushed and they haven’t worked out all the bugs as a result. It feels like a worse version of discord..Halien invasionVersion: 3.2.9

Listen to your consumers!Y’all took away everything that made the app functional with the revamp. You took away our interests, our options, our filters, and our ability to find groups? What are you thinking? I haven’t had a match in a week now. You’ve made yourselves obsolete. So disappointing. I hope for your sake your next update has significant changes or you will be losing so many users. I have yet to See a positive review on any other platform. Listen to what we’re asking. If it ain’t broke, don’t fix it. Yall just made it obsolete. I’m so sad. I’m also disappointed at the lack of response from Bumble at least acknowledging your users frustrations. Saying “change can be hard” is not only a terrible response, but a rude one? Do better or we will find better..Katertot_97Version: 3.1.5

StupidI hope someone makes what this app is supposed to be. Invite only? Completely defeats the purpose of trying to make friends.Rojin Rosario SurreahVersion: 3.2.15

Stupid invite only ruleMaking this “invite only” is stupid and makes no sense considering the reason people download this app don’t have friends in the first place to INVITE THEM.IcedchailuvrVersion: 3.2.10

Cannot login to this new appI used to be able to access my profile on the previous BFF Mode app. I downloaded this new app as the previous app no longer has the BFF mode. But it says I need a referral link to access it..AditihuguesVersion: 3.2.8

Not accessibleThis sounds fabulous. I want to start a book club and found this in researching but it’s invite only right now so I can’t use it and I imagine that would make it hard for members to use it sooo I guess let me know when this is more accessible? Editing to add after reading responses from developer: if its not available outside the US, why is it showing up in the Canadian App Store?.PurplewitchashVersion: 3.2.8

Invite-OnlyThey disconnected the old app, and this one is invite-only. Horrible..Lily-Lily23Version: 3.1.11

Stupid.Tried setting it up and said it’s “invite only”….. and who’s sending the invites exactly 🧐.Serena61Version: 3.1.8

Doesn’t workSays invite only. Ok bye then..OfficialGucciVersion: 3.1.7

I can’t get in since the bumble switch overIt says to sign in with my phone number to pull my account over but then it tells me it’s invite only right now, so i can’t even get in.KaNiDarVersion: 3.1.4

Awful since the changeWas working just fine as geneva app, but is completely broken and intrusive as bumble BFF: received about 10 "update profile" notifications even after forced verification. The only reason I still haven't deleted it is for a local community using this app..BloodypatronusVersion: 3.0.2

INVITE ONLY UNLESS U LIVE IN USA..BUT I LIVE IN THE USA???I live in the USA and the app still does not work for me here lol.Girls WantedVersion: 3.2.16

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