Telegram Messenger Customer Service

Telegram Messenger Positive Reviews

Need Video calling feature, faster passcode lock & a bug fixI am enjoying telegram as my main chatting app as it’s secure faster & fun to use! But unfortunately it has only voice calling feature which makes me to use another apps for that feature only! I cordially expect that developer will add that asap! It’s passcode locking feature in order to provide best security to its user, but apps lock doesn’t work immediately! Which should be must! The minimum time is 1 minutes! It should be locked within a fraction of second as some other apps do! As long as we have face unlocking feature so it will not bother us! Lastly, I have facing an unexpected issue sometimes! I’m not sure where I tap but when it happens telegram stop functioning & start glitching non stop glitching! It needs the apps to launch again! So please make the apps more lovely by adding video calling features and make the passcode lock more quicker & fix the bug! Thanks for reading with patience!.Zakir HosenVersion: 5.11.1

Needs UX improvements on ios appGripes using ios app (fwiw none of these issues occur using desktop Opera browser plugin), mainly cursor navigation and editing issues. specifically: 1. in dark mode, cursor remains black and is hard to see, 2. is misaligned below the baseline, so line placement is unclear (could be fallout from os text zoom sizing), 3. when scroll to edit insert point and tap, it invariably jumps back to prior cursor location, forcing user to scroll again and tap again, and then the cursor moves to desired location. clunky and inefficient. 4. emoji menu - A. emoji placement should be editable or based on usage, and/or B. like Signal, they appear as a block, not a strip. C. the idea of scrolling right to get to any emoji, but especially one commonly used, is not a feature but a bug. otherwise, a noticeably faster and better UX (love message editability), i generally recommend it to others. also please add watch app. and when pressing for context menus, need to change it so it doesn’t so rapidly select the option in the 2nd level menu where the 1st press happened to be - huge UX design issue..BRINKwerksVersion: 9.3.2

Please I’m a big fanLook I’m a big fan of this app I used like a few years ago and now it’s at a whole different state and it’s so much better then WhatsApp and now with their new update about privacy most the people I know don’t know about technology stuff and change logs but I do so I’ve gotten a handful of people to switch and a few friends and family and they’ve all said they love this app and it’s true it’s awesome but they won’t delete WhatsApp because it’s missing, stories or a status a way to let others know about you including myself I now have 2 messaging devices I use telegram as my main and WhatsApp I use it for school and status if you could add this it would mean a lot to me I’ve heard you just hit 500 mil🥳 and I feel good to have been a part of that I know it may take a while for you too implement this feature but it would be the death of WhatsApp for all the people I’ve invited.J0semat0sVersion: 7.3.1

Almost perfectMy S.O. and I have been looking for the perfect secure video chatting platform for a while. We were pleasantly surprised that Telegram finally started implementing video chatting. It is very buggy at the moment, but Telegram is definitely on the right track and has everything that we are looking for. We use the group video call feature to share screens and audio, and it’s very easy to seamlessly switch devices without having to disrupt the call. The iOS app seems more buggy than desktop as it overheats and freezes up my phone during long calls. Other bugs include recursive screen-in-screens during screen sharing, hearing your own voice when sharing audio, and suddenly not hearing the other person. It also would be great to have these features in the individual voice chats as well. Overall, we’re very excited for these features and the quick updates..Eng, JVersion: 7.8.4

Potential scam, employee scamHey folks, be careful who you talk to on this app. I was a victim of potential employment scam/fraud. An entity pretended to be a part of a corporation only to be a lonely hacker who wanted my information. Had a check bounced and had it reported, but they could never track it. They were never able to find the source of the hack/scam. And they made themselves seem very believable. Even a fabricated interview process that felt completely real. It’s that bad, folks. Before you go on here, think about the places you applied to and what information you gave out. I know for me I only gave name address and number, but nothing more. But that is still enough. They can access your information at the click of a button. It’s that bad. Be safe folks. I’m still keeping an eye out for hackers and I’m content with my real job that doesn’t scam people. But please. For the love of god. Don’t download this app. They can’t help you if you do get hacked. They didn’t help me. And that’s proof enough..StevejeffreythethirdVersion: 9.2.1

Scammer’s ParadisePositives: Telegram had some positive features. You can start a secret chat with someone. There’s freedom of speech in that app and you can say politically incorrect things without getting banned. You can post content which are deemed offensive. That’s why I like Telegram. I do miss the app, though. Unfortunately, I can’t go back, not after what happened to me. Negatives: I was catfished by a scammer. The problem with Telegram is that it doesn’t have a report feature. I reported the scammer via using Yahoo mail, Gmail, and even messaged notoscam. Sadly, Telegram wouldn’t do anything about it. I had to delete my account, and deleted the app itself because of how persistent and dangerous the scammer is. The scammer is using a photo of an actual doctor and is pretending to be him. I suspect it’s an African scammer, but I’ll never know. The only thing I had done was to block the scammer on Telegram, but that wasn’t enough..ButterflyCrescent92Version: 7.6.1

Video callingIn this day and age video calling is a must with every app such as Telegram, and lack of it unnecessarily opens the door for the competition. Despite my desire to solely use Telegram to connect with friends & family all over the world, I’m having to use other apps, because of the lack of this feature in this app, and I’m sure this is the case for most of its other users. I’d give this app 4 stars if it had the video calling feature, and 5 if it wasn’t for some other malfunctions I come across every now and then, such as, all of a sudden losing all my communications with a contact from the beginning till a random date, or altogether till the present! This has happened to me several times with different contacts, so I highly recommend backing your communications up if they’re important to you. I really hope, and strongly suggest that the developers add the video calling feature ASAP. Thank you for all your efforts for providing the public with a great communication tool! 🙏🌹.HatxusVersion: 5.12.2

So far so good 😎I am on a mission to get as many people away from the tentacles of Zuckerboss as possible. Have managed to get a few dozens of people to switch from whatsflop to this better platform. The only complain I get is that this does not have status, which apparently social media junkies can’t live without 🤦🏻‍♂️ Another complain is that the app freezes or acts slow in low connection spots some thing those users of whatsflop supposedly didn’t deal with it. Hopefully these things will be addressed and improved/fixed. I know this is still evolving and growing so I am hopeful it would become the dominant messaging platform and I will contribute to that by getting people to jump ship. I only hope we don’t get sold out like all these other money hungry corps out there. Keep up the good work guys, I wish you great success in the years to come 👍🏼👍🏼.Vip The GreatVersion: 7.3.1

Telegram ReviewI enjoy using the app much more than any other social media messaging platform. The ability to create group chats, call people, and customizable features in addition to a UI that is seamless with other devices, and doesn't stutter is a treat. But, in some areas telegram falls short due to lack of video messaging, the traffic seems to be lower than other platforms, and searching for groups isn't as easy as some may like it to be. Regardless, a video chat feature similar to instagrams live mode would be perfect for the group chats. If possible maybe even allowing features thats on discord to be on the app, better bots would be a plus that telegram makes themselves rather than relying on other people bots. Most bots seem to not work as well as the competition. Overall its a great 1 v 1 app, but apps such as WhatsApp or instagrams video-calling is superior, and discords bots and chat customization is superior. Telegram is the perfect middle ground that could do better..Faris NabeelVersion: 5.7

Great app!I love it. I may sound like someone who’s working in Telegram but I don’t. I am just a user for several years since its first release and know the app quite well. The best app in its category. Have lots of great features that other apps can only dream about. In every aspect it is great, privacy, features and... Telegram is kind of like a world, you can create public and private groups and channels to share content. Sometimes I spend hours in different channels, there are lots of great news, recreational and… channels. The share feature is also a breeze. unlike whatsapp you don't need to download a file and then upload it for sharing (yeah! this is why whatsapp is so slow on sharing), Telegram just share the content with the name of its original uploader, and you can easily click and checkout the channel (if it was shared from a channel) or contact the user. The other unique feature is, it is a free cloud space for users. you can upload your photos, videos and other documents to your personal “saved messages” and they never get deleted (unlike whatsapp). Telegram has lots of other features which I can’t just type it here, you need to check it out, but I genuinely believe it is the best app in its category..Arsalan RadVersion: 9.6.3

Suggestion for improvementWhen I scroll the files/links shared with someone, and this person sends me a message, I do not receive the notification, and the message is considered as read like being within the chat. (which I actually am, but in another tab) I checked that on Windows, Linux and different Apple devices. It is not the issue on tablets, as the display is separated, neither on desktops, if user widens the window so that the chat and files/links are present concurrently. However on cellphone devices only chat or files/links tab can be displayed at a time. I guess it will be better to notify the user whenever they do not actually see the message with a topside pop-up and show the label “unread messages” within the chat when user is back from files/links tab..R4r2r4Version: 6.3.1

Not fully accessible using voice OverI am visually impaired, and I use Voice Over to navigate through the various features on my IPhone 8. I am using the most current version of IOS 13. I can only use Voice Over when listening to a single contact (I can activate the play button). But when I try to activate the play button when chatting within a group, Voice Over does not work. Instead, I have to turn Voice Over off and activate play like a user who is sighted. I fortunately have enough vision to do this, but a blind or visually impaired person with less or no vision would not be able to perform the work around I have found. I have tried to report this several times, and I have received no feedback at all. I find that to be very discouraging. I know that some blind useds are experiencing the same problem while others are not, so it is not an across the board problem. However, the issue still needs to be invchstigated..Short she wolfVersion: 5.15.2

Love the app but, needs improvementsSo this app is definitely a good app there’s many features I enjoy like having a private group for menu’s etc. The main issue I’ve ran into is the fact that once you get over 100 members you’re no longer able to see the list of people that view your messages or updates to your group. There’s an option to hide your list on the settings once you reach 100 members but, there’s no point in having that option if they automatically disappear after you get 101 members or more. I would definitely love to rate this app 5 stars but, that’s my main issue I would love to see how my audience is interacting by seeing the viewers indefinitely regardless of how many members there is in the group. Thank you telegram support if you fix this issue until then my review will stay at 4 stars..Doublecup jonesVersion: 9.5.3

4th Update App ReviewThe customizable colors, dark theme, sleek, fluid messaging app, private, and secure. Destructible messages are a plus. I like the spoiler option it’s pretty cool, along with many other features. Previously Telegram was lacking video calls, Group Video Calls, FaceID. I’ve noticed they added it on which is great! End to End encryption should be standard. Why go through the hassle of doing secret chats? The option should be the other way around “unsecret chats” Please add Pin Numbers. Some people dont like to share phone numbers. Having the option for Pin number to add users on Telegram is a Marvelous idea. More business features are needed like having the capability to pay and receive payments within the app. Having an online store. Add a “transparent theme” for themes and colors that be awesome! One thing needs FIXING. The app has been updated. Now it’s complicated and confusing to change the color themes. When applying the colors and theme it does not update it. Someone sent me a voice note. It took 12 hours to receive it. The voice note stayed at a downloading state the whole time. I have 5G service. Please update with new features suggested and fixes. Then we can agree it deserves a 5 Star rating. Im sticking to 4 stars until then..Jotsan MartinezVersion: 8.4

Good app for communication, but no good for investments***Disclaimer*** This is only describing the various situations where forex group chats exist on the service. Nothing against the actual service itself, only the Forex groups on the app ***Disclaimer*** So the app is wonderful in terms of communication, and a good competitor to Whatsapp (another wonderful messaging service). My only beef is the fact that I was the idiot (last October) to download the app due to being suckered by a rando online about a bitcoin forex. I was unaware of such financial lingo, assuming that I would get my return profit in 48 hours. Biggest mistake If people recommend you to various places that offer a return profit via forex, DO NOT EXPECT MONEY BACK IMMEDIATELY. You’ll only lose your money due to the highly volatile nature of not only Bitcoin, but also Forex itself is essentially a bigger gamble due to various international markets operating around the clock. Whether it be through Facebook or any other social media accounts, you cannot be suckered by such things. It’s a pandemic and the last thing one should want is to lose money. It’s precious and you should not let your emotions control the wallet. Ones intellect and wise choices dictates money. So if you’re looking to save money, do the research, be financially literate, and save the money. Nothing against this app once again, but the groups who promise for get rich quick schemes..Albinoni528Version: 7.4.2

One BIG flawI love this app, have used it every day for the last year. It is powerful and elegant. The one big drawback is the SEARCH. How do you search for Groups and Channels? By searching for a keyword. That’s it. Not good! Everyone says this is the achilles heal, and it’s weird that the issue has never been resolved. Here’s a suggestion for the developer. Add a feature of searching for Groups/Channels by allowing the owner to place their G/C into CATEGORIES (such as “health”, “food”, etc) then everything search related, falling into those categories, is displayed by title. Keep the Keyword searches, just add this capability. There are groups on Telegram that were formed specifically to allow owners to ADVERTISE their group, in order to grow, because the search feature is so inadequate. Please address this issue. And thanks for a great app. 👍🏻.Both platformsVersion: 8.0

What WhatsApp wishes it wasPretty much everything WhatsApp has and more. Not to mention, actually good security—unlike WhatsApp. End to end encryption where the keys are kept on your device. If you do some research, Telegram’s security has been publicly audited by real world events. I work in cyber sec and use Telegram as my default messenger for everything. Whether it’s sending large files (seriously, I’ve sent files over a gigabyte) to joining a variety of channels/groups. I honestly believe Telegram could be the next IRC chat (I get all my security and tech news and updates from telegram channels faster than news sites or rss). I’ve been slowly converting my friends and family to it. Simply the best and the features just keep coming. Thank you Telegram developers! You’ve truly revolutionized decentralized messaging..Jac565Version: 6.2.1

Best Messaging AppThis might be the best messaging app out there. You wont be disappointed its so easy and there is not a single feature that you could think is not in this app. There is only one complain in ios app while audio or video calling then you get microphone off on feature in right side downwards where it can get accidentally pressed so it gets troublesome while in group calls when you want to switch mic off it gets accidentally pressed many times. If that mic option could be shifted up then it would be magic. There is no other fault whatsoever. This might be the most underrated messaging app out there because this is not from mainstream companies. This app is good for privacy too since its servers are not controlled by NSA..Diwas21Version: 10.1.2

HEADACHEI logged out from one of my accounts and since then This app doesn’t work. All it shows is a white page. I tried restarting my phone but it didn’t help and no I don’t wanna redownload it because that will erase all of my data. The most annoying thing about an app would be this kind of losing data and you know what? This is not the first time. Sometimes with the new updates I had this problem again. In my country I can say that we pay A LOT for using internet and I’m just sick and tired of wasting it on redownloading things that I didn’t even wanted to be erased in the first place. [ and also more importantly it’s just so frustrating and time consuming ] Since it’s impossible to avoid all this kind of mistakes, in the future updates please add “mass downloading” which can offer us redownloading all the latest data we downloaded on our other devices or lost all together..Hey its fiammettaVersion: 7.1.2

Mask, stickers, and chatrooms don’t workI love the idea of this app and I love that it has polls, rules set, bots, and other things but my app crashes 100% of the time when ever I go into settings to check out the “Masks”. It just kicks me out the app than when I look for stickers there’s only a few compared to what others claim they have (I’m only seeing a little when others have and see a lot more options than me) and I’m unable to find Chatrooms. The only option I have is to open messages to chat with someone but I want to go to a chatroom. Not chat with someone. Someone said I’m fully missing the icon (a magnify glass) and only have the box with a pencil which is for starting a new message with someone. Can this be fixed soon? I just download the app three days ago. So there isn’t any updates I’m neglecting to update when it says the last update was two week ago. Someone mind helping?.Pinkrose1422Version: 5.11.1

Telegram is awesome.I truly love it, I wanted to try a new app for texting and this is perfect. It has great privacy features, you can customize it in a lot of ways, and it works perfectly. I only have a small suggestion that may not be as important, but it would be a great improvement. I imported a chat from another app, and as soon as I saw hundreds of messages arriving, I regretted it. I want to delete them, but Telegram does not allow to select many messages really fast to delete them, you have to tap them one by one to select them. It would be great if it allowed users to select multiple messages faster, or if it had an option to delete imported messages in an specific chat just in case the user regrets it. But overall, a really great app, I recommend it..HyunkyoVersion: 7.4.1

Amazing app, the best! just one thingI rlly like telegram. Its the best messaging app in my opinion. Has everything that i need in a messaging app, secure ,safe, easy and fast and very amazing in general! Has so many options for everything. And is totally worth loading!!! I been using it for the past 5 years and its totally my number one app for everything! But only one complain i have for the newest update: when i edit a photo on the app , like drawing on it or just changing the appearance of the pic, the app crushes and goes to my home screen, its been happening ever since i updated telegram and i just want you guys to fix that, other than that the app is amazing and works perfectly fine! Thanks for making the best app ever!!!.❤️💜BunBunzCat💜❤️Version: 8.1.2

Better than WhatsappIt is safe and secure with the option of end-to-end encrypted messaging, easier and more user friendly than whatsapp. The new version has video call as well. I call my friends around the world for free. Channels are great and recently added options to leave comments and pin more than one messages are great features and it comes with a desktop version to use everything on your computer as well. Overall, I prefer telegram to whatsapp. Note to new users: don’t delete your messages to release storage on your phone, instead, learn to clear your telegram cache. To the developers team: I think including sliding bar on the voice messages would be good. Also an option to lock the voice recorder on the desktop version similar to the mobile. Please keep expanding video calls to do meetings in groups. And finally, it would be great to add personal folders to saved messages, I use telegram as my favorite quick note app as well! because it is easy and has a user friendly format plus desktop so it can also be used as a personal note taking app and if you add folder options to saved messages, it will make a great tool! Thanks..Sj-2020Version: 7.2.1

BugHi telegram developers, I noticed a problem after your last update, it's about when i download a song and try to listening to it after 2 or 3 times in repeat mode music stops playing ,but in lock screen i have it ,and shows that music is playing but nothing played and music player is terminated , then i have to reopen the telegram and play it again and again by the way when you are in the app everything works properly, this problem shows itself when you’re going to lockscreen or open another app when telegram is in background, telegram last 2 updates are more reliable than this version and it’s really annoying specially behind the wheel or when i put on my handsfree, i hope developers fix this bug to make it the best social app like the past . (iPhone 7plus) Best regards.Amirali_KPVersion: 5.11.1

Awesome except for two pointsTelegram has been a great application which i have been using for more than 6 years non-stop! But lately i have switched to ios and i am short on storage. Whenever i clean the cache, the number in the app goes down but in my settings the numbers will not change that much. So every time i am supposed to delete the app and re-download it so i will lose all my secret chats. Also being able to delete messages of the other person for both sides?! This is not new but it is so bad. I mean imagine you are talking to an online shop, you send the receipt but they will delete it later and deny that you have paid! I hope you make changes and solve these problems. I think these are the only downsides that i can mention for this wonderful app. Thank you..Raana_bVersion: 6.3.1

Notifications Drive Me InsaneThe app is quite good but I gave it 3 stars because it’s notifications feature is horrific. I absolutely loathe apps that don’t respect my notifications preferences and this one in particular doesn’t like to suppress the very annoying ones that come in every single time someone in my contacts list joins Telegram. I really don’t care to know who joins the service from my contacts every time it occurs. Turning this notification off does not from stoping them from continuing to arrive in-app, and the only way to stop this is to turn off Notifications in my phone’s global settings, but doing so will make one forego notifications that I do care about, such as from new messages. It’s baffling they choose to force users have to deal with this, it’s the one thing that’s making me consider leaving the app altogether..AMILkitaVersion: 8.6

Need imediate helpHi telegram is one of the best communication apps out there but the ownership of channels and groups is a pain in the neck really, i have bought a channel from an admin and she claimed that she owns the channel i had no idea about owner stuff and that you can transfer the ownership of channels until it was late, she by mistake made someone admin with her other account just when i thought she had left the channel with her both accounts when i demanded an answer she refused stubbornly to do so, so i did a research and found out that iam just an admin despite paying huge amount of cash and now she refuses to co operate but can get back at any time and kick me from moy own chhannel i wrote to telegram support saying i have all the vidence that i paid money to this guy and chat records are there too but they didnt answered back 😞😔 it seems that there is no hope for me....Pesare ShojaeVersion: 7.8.2

Great.... ButI love telegram, a friend put me onto the app. It's nice for dating when you don't want to give out your number or socials to stay discreet. You can only voice call no video call.. I don't mind though, you can send videos, pictures and voice messages. But they took away timed photos/videos. That was my FAVORITE feature, it's like Snapchat if I want to send a video or picture I could time it... But I can't anymore, please bring feature back. It seems like every single update they take away a great feature, I shouldn’t have to download something on my computer to sign into a new phone , I know it makes you guys think you’re being secure but it’s making it more complicated.... bout ready to say a few this app and go to WhatsApp , not everyone has a computer they can concurrently download on just to sign in on a new phone . Like come on do better.Monet Kay LoveVersion: 6.2.1

A proud supporter 🙌I , personally LOVE Telegram!!!! If you’re looking for a secure way to send and receive messages /photos/and files without being forced to give out private information, this is the app for you! It’s literally the BEST messenger app out to date & worth every penny of the paid subscription!!!! If you enjoy the product , why not pay for it??? They have to make their money back from all that they put in. Everything is quality including the stickers!!!! I absolutely love them!!! They only thing I’d add is fonts , (so I don’t have to use other apps to copy & paste them in) & it would be nice if they could ban screen recording as well. Moral of the story: ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10 stars ✨ hands down..Ijs__Version: 10.1.1

Archive problemAfter update to last version i don't have access to archive!!.Mohamad9821Version: 5.12

Crash problemAfter I update to last version, I cant open the app.AvayezohalVersion: 10.1

Whatsapp-esqueNot exactly original with the layout but I really like the simplicity and have enjoyed the gamebots features as well. The only thing Telegram lacks compared to whatsapp is the ‘Delivered’ & ‘Read’ report - which to me is IMPORTANT especially in groups to know which members have read the announcements I send and which ones haven’t and therefore have to be followed up. So please add those features and I’ll come back to give a 5star review, thanks.SuperSaiyanIvyVersion: 4.4

New designThis app is Gorgeous for chat. But make a decision to redesigned the interface and make the app more beautifull like the new player for ios user. Insret new theme and more. I appreciate it thanks.C@ptain MlboroVersion: 4.4

Don’t accessAfter update i can’t open telegram.MohsenkasebVersion: 10.1

Становится все хужеВначале появилась реклама в каналах, это было терпимо, потом появился неотключаемый рекламный банер в основном окне, стало заметно хуже, а теперь еще и ненужные мне сторис нельзя отключить....-vn-Version: 9.6.4

Crash!After update I can’t access to the app. Everytime i open it, it carshes.Sina800Version: 10.1

Best must getI wish I could give this app 6 because there are so many features you can message someone without wifi or data as long as the person you are talking too has wifi or data.PopohbgjhuVersion: 5.9.1

Fix crashing when connecting to callAfter the update every Time I connect to a call it crashes, please fix it.GothicprinceVersion: 8.8

Omg veryyyyy goodThanks, this is so good and I love it:))💋.Hosien.brtVersion: 9.3.2

It’s great but there is spam texts sometimesI got a spam text on telegram and luckily it was nothing inappropriate or bad but I deleted it still . I gave you guys a three star rating because of the risk of Spam texts or links but there are no bugs in the app and I liked it other than the spam texts . I had to delete telegram also because of the risk of spam texts or links . I would wish you guys could change that so I could redownload it . Thanks ..MettiosoVersion: 6.2.1

Andrey RussiaAmazing animation and sound in peach emodzi.Anzor AnvarVersion: 7.8.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 10.10

Telegram Messenger Negative Reviews

Worst app since 2023This application has proven to be disappointing, reaching its lowest point since 2023. It is apparent that the introduction of the premium subscription has shifted the focus towards pushing users into purchasing it, leading to an unfortunate degradation of the basic functionalities. Notably, the severe limitation placed on sending messages, even when used responsibly, is particularly concerning. As an illustration, I found myself unable to communicate effectively within work-related groups, where I was seeking job opportunities. The necessity to compose messages daily, amidst the flood of communication, to ensure visibility for potential employers is both impractical and counterproductive. Despite multiple attempts to address this issue through support inquiries, the lack of response is disheartening. Instead, I received a notification suggesting that the solution lies in acquiring a premium subscription – specifically, to regain the ability to send messages. This approach appears illogical and far from user-friendly. While I am inclined to assign a zero-star rating to reflect my discontent accurately, unfortunately, this option isn't available. I remain hopeful that a more competent alternative emerges in the near future, drawing users away from this application. The current state of Telegram leaves much to be desired and is becoming increasingly untenable for practical use..LackVoltiaVersion: 9.6.6

Telegram Call Quality IssueI've been a dedicated user of Telegram for its privacy features, but I've encountered a persistent problem with the quality of its voice and video calls. Every time I attempt a call, I receive a "poor connection" message, and the call quality is severely affected. This issue is particularly frustrating because I don't face the same problem when using WhatsApp for calls, including video calls, which work perfectly fine. I understand the importance of maintaining privacy on Telegram, especially the ability to block someone from calling me, but the call quality issue has forced me to resort to WhatsApp. I'm currently using an iPhone 13 Pro Max with a reliable internet connection of 20 Mbps, so I believe the issue lies with Telegram itself. I kindly request the Telegram team to address this issue promptly. It's essential for users to have a seamless calling experience within the app, and I hope that this problem can be resolved soon. Thank you for your attention to this matter. I am sorry to see how developers of telegram don’t care about their customers specially premium subscribers who paid their why we are not important we want you to fix the call quality issue and add chat lock so we can lock specific users chat and we want to unknown people to text us..Guled GureyVersion: 10.2.6

Great app, but still buggy.Telegram has some quirks that keep me from recommending it to friends. Firstly, it always takes me it a while to figure out which is my front and back camera on calls, and this isn’t a quirk but I wish the video would still be recording even after closing the app and opening something else. The worst bug I have encountered (three times by now) is that the app stops sending me notifications at all. Out of nowhere. I get no calls and no messages, not even badges on the app. This happens regardless if I try to play with my notification settings, and doesn’t even go away if I reinstall the app (which erases my secret chats as well). The last two times I’ve just had to wait for the app to fix itself since I couldn’t find a single fix online. This time is my last straw. If it weren’t for the secret chat functions and screensharing capabilities, I wouldn’t be using Telegram. But taking away my notifications really make me want to use something else. You’ve got an amazing app, so I’m not sure why these smallish bugs still exist. Please fix it as soon as possible. I’m willing to send more information about my issue if it happens to be a rare case..YurishallconquertheworldVersion: 10.2.4

Got banned for nothingWhile it is one of the best messenger and I really loved it, my phone got banned for no reason 4 days ago, I instantly wrote an email with my problem to the “help” link telegram provided and no reply for 4 days literally. I know they should unblock me but I’m really worried about my data, if it will be recovered or anything like that. It’s not fun experience and they didn’t even send me a text when they banned me with a reason or something and what to do, what to expect or anything like that. For your understanding, I wasn’t in a group chats with people that I don’t know for over a year, I haven’t share anything that could lead to a ban, I just texted to my friends, shared videos and pictures and of course used “saved messages” feature for something that really important to me, and most passwords or whatsoever is only in telegram and nowhere else cause I couldn’t even imagine telegram could ban me. It’s an awful experience, but without it, it would be 5/5. But even if they unban me and restore all messages, I won’t store anything like I did before cause I can loose it so easily again.SamartinellVersion: 9.6.3

Be careful of child pornography!This app is not moderated at all, which I would think goes against Apple’s policies, but the result is that you will be randomly added to chats that have content you probably don’t want to see. Be sure to go in to your settings and change it so that you can’t be added to channels by everyone. I have no idea why that’s the default setting. Before I found that setting I had been added to some horrible channels that should not exist. This app is a breeding ground for conspiracy theorists and human traffickers, so be very, very careful about which channels you join. Low rating not only because of how detrimental apps like this are to society, but also because of how broken it often is. If you’re in a channel where people share lots of pictures or videos, you’ll often have to force quit the app because it will get stuck when trying to load the media. The search function is also frustrating. If there are several results, interacting with anything takes you out of search and you have to start over if you want to look at the next thing..MrOBrianVersion: 9.0.2

Support very bad my account hackedI am extremely disappointed to inform everyone that this chat application is poorly designed. When I used this application, my account was hacked, and my personal information and account security were seriously threatened. Even when I tried to contact customer service for help, their response was very slow and almost no substantive help was provided. In the end, I had to give up using this application and completely delete all my personal data. I am very concerned about my personal information and account security, and this application clearly does not have enough security measures to prevent hacking and other security issues. I suggest that everyone should not download this application to protect your personal information and account security. In summary, the antivirus function of this application is poorly designed, which caused my account to be hacked, and the customer service department's response was also very slow and ineffective. I hope the development team of this application can take proactive measures to solve this problem, as well as improve its security and customer service quality..Ng wengVersion: 9.6.1

Glitchy. No privacy.Every time I get a new phone, telegram syncs my contacts even though I distinctly select for it not to. I realized this because I had to get two new phones within one week and it happened both times with Telegram. Sign up, they asked me if I want to sync my contacts and I denied the permission, it sinks my contacts anyway and I don’t realize until I start going through my list or until someone messages me. I declined to give the app access to my contacts as I joined this to be private. Additionallu, to my extreme dismay as soon as you sign up, if other people have your phone number in their contacts, they are notified of your account immediately. Do you know how embarrassing that is??????? It completely defeats the purpose of this app. I deleted Snapchat for the same exact reason just for telegram to go do that. The app has a lot of weird bugs. For example, once the fourth person likes your pictures sometimes, you can no longer long press the reaction and see who reacted in what way. All you can do is see who saw the message. Sometimes this happens, sometimes it doesn’t. A bug.Mreeves336Version: 10.6

Fantastic Concept Awash in BugsLike literally swimming in them. You can make groups, but it’s going to add and remove any channel it feels like at random (sometimes a group will break and every channel ever will be added to it up to the max, including every new one you follow—take them out, it’ll put them back). You can pay for premium, but sometimes it’ll glitch out and pretend you didn’t (limiting your pins to the regular arbitrary number until you restart). I’ve had it happen with the number of channels you can follow too. You even try to do something as simple as re-order your pins, and the editor only works for two moves (at which point it starts only moving it one space per grab & then dropping it or it just refreshes you to the top of the screen with nothing moved). If this simple stuff were fixed, it’d be 5 stars from me. I don’t like them caving to Big Tech censorship, but I do like that they’ve preserved the integrity of the web version at least. It’s so frustrating dealing with these obnoxious bugs though. And there’s no such thing as support. It’s completely non-responsive (they’re as likely to look at your message as X is to read your appeal), which is a little crazy when you’re paying for something. I sincerely hope this app can be cleaned up because it really does crush the competition in many ways. Overall, I’ll keep using it, but I have to wonder if I should keep paying for premium under these conditions..F*ck a nickname appleVersion: 10.8.2

Please don’t alert me on who has joined TelegramI have had Telegram for a few years. I installed it because some contact mentioned that they use is for communication just like many other of global contacts who use various different Apps for communication and I download them to make it easy for my contact to reach me. I have about 11 such apps and Telegram is the only App that will intermittently big me with notifications that someone in my contact list has joined Telegram and other silly alerts that have noting to go with me receiving a message from a contact. I just received 11 notifications back to back that 11 of my contacts joined Telegram. First of all it’s not a coincidence that 11 different people who have nothing in common other than being in my contact list join Telegram at the very same second. So obviously, this is a cheap way of Telegram trying to engage with me. I seriously don’t give a crap who is in or not. If they are and they need to reach me then and only then I’d like to be alerted. Kindly fix your unnecessary alerts or give me the option of what alerts I’d like to get and I’ll change my ratings for you..Specialist 101Version: 5.13

8.8.2 still trashes constantlyThe app still struggles to connect stay connected and crashes when messages are forwarded. Profile pictures are mostly missing and emoji don't load they’re just little question marks. I guess a stable build is reserved for premium users. The app once worked seamlessly with an occasional hiccup but ever since the introduction of the “download manager” features and those features that have been introduced to help content creators to monetize their channels but in reality just gave people who have little power in the real world to become gatekeepers to content they didn’t even create or pay for. It’s funny to hear the creator of Telegram on his high horse when the app that originally touted as always being free to now barely working & creating more ways for trolls to exploit people unless you wish to pay for premium. I can deal with the gate keepers and shameless grabs for money if the app works well but it doesn’t and it’s not like I have an old obsolete phone I have an iPhone 12 ProMax for god sakes yet the app works like it’s on a jail broken iPhone 3G.Mattstar69Version: 8.9.1

FrustrationIn truth I love this app, I have been something of a “power user” of it for years. I am the first place my friends that are also users come to with questions about how to use the app or best practices, etc. but this last month I have been infuriatingly frustrated by a lack of response to a simple issue: I paid for premium, and my app has not reflected that and I am about to have paid for a whole month for no reason. I have gone through apple support who have tried to help but can only tell me that my purchase is reflected in their records but they can’t help me with any of the features themselves. I have emailed. I have messaged the volunteers I even tweeted at telegram to no avail. This is ridiculous. Please don’t make me change my opinion of this app because some sort of what I assume is a clerical error has prevented me from being able to use the premium subscription. Suffice it to say I won’t be paying for another month until I am given the month that I am owed. PLEASE Help. I have logged in and out on all my devices and nothing works.Sazerac SlapsVersion: 10.3.1

Accessibility failure for the blindThis app is incredibly difficult to use on the iPhone using the screen reader. In fact, the search function doesn’t even work correctly. I tried to search for a Telegram group, and even though the group exists (having verified it via the website), the app won’t find it. Trying to get to the group manually results of my being locked in one of the secondary screens with no way out! And if you think that’s bad, the telegram app for OS X presents a completely inaccessible Contant pain that is blank so far as the screen reader is concerned. No way to interact with it at all! So, if you’re blind, or otherwise print disabled, this app is not for you. Oh, and I actually tried to contact the developer via their webpage and, guess what? There is no contact us link, the support page is so messy that I can’t even get to the right section. This company is a freaking joke. My honest assessment, they don’t care if you’re blind. They just want users and if you’re not part of the “in the crowd“, you’re locked out..Eric oyenVersion: 8.9

My account has been hacked 🤬If I could give more negative review than just one star - I would. My account has been hacked by someone from Hong Kong (and I have never been to Hong Kong!). Multiple attempts to contact Telegram - via emails, twitter messages, support on the website, even app (at those rare moments when hackers would not logged me out) - are ignored, for the last five days nothing, crickets. I can’t delete malicious devices from my account even though I have two way verification set up. Those who hacked my account even sent messages to some of my contacts. When I tried to report the bug issue (and to me this obviously a security bug) - special bug bot on Telegram site sees those malicious devices as part of my account! I can’t use my account - during certain hours hackers just simply log me out and too many attempts to login result in inability to login for 24 hours…🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️ absolutely unprofessional company - it’s 21st century and you can’t have halfway decent customer support?!.Up_Side_LongVersion: 9.6.3

New bugs in version 5Telegram was almost bug free, but version 5 introduced a host of new bugs that were previously fixed. 1) "Last seen" time is no longer accurate. It takes a few minutes to update. Often it tells me that I was last seen 30 minutes ago, when I'm online! 2) the search feature is broken: it has the glitch that only shows 100 results maximum. Previously it used to tell me how many messages each person sent to the chat, which was in the tens of thousands. Now each person has allegedly only sent 100 messages. 3) The same old message notification keeps being pushed to my Notification Center after I've cleared it from there multiple times. This happens for days at a time for the same notification. EDIT 12/19: Developer mentioned the update, well issue 1 was not fixed with the recent update that was pushed out. However, I can report that issue 2 has been fixed. Still noticing issue 3, and will email about it. Thanks.Fordguy1997Version: 5.1

Latest version introduces a really annoying bugThe Feb. 3 update still includes the really annoying bug. To test the new update, I typed "This is a test of Telegram's new updated app." Here is what Telegram got: "Thisi atTelegram's nbew pda app." Clearly, this is still completely unusable. If anything, the number of dropped characters is worse than it was originally. Original review: Updating to the latest version introduced a really bad bug that causes keyboard input to get corrupted. When I type on my Bluetooth keyboard now, Telegram acts like I also typed random backspaces every few characters, completely messing up the words I type, and inducing auto-correct to change many of the messed-up words to something completely different. Please fix this right away! I've installed every update since the bug was introduced, and none of them have addressed the problem! I just updated again today (Jan. 9), and the problem is as bad as ever. I have to type very slowly and constantly correct Telegram's mistakes, making it nearly unusable..ZoomZoomNHVersion: 5.14.1

“Raise to listen” is horrible, and circle videos force auto playTelegram does a lot of things right, but its total lack of customization of usability settings isn’t one of them. “Raise to listen“ is forced on. Any random time something comes close to your phone, it decides you’ve raised it to your head and starts a voice recording. There’s a secret debug menu (not mentioned anywhere) accessed by tapping “settings” 10 times, but even turning it off there doesn’t fix it. This breaks when more since circle videos autoplay — a conversation with them means you’ll constantly be going back to watch someone’s that you missed, and then *your* video after will play. Possibly at double their volume. And you’ll have to stop it manually, every single time. But what’s worse is that if any circle video is paused, and there’s play/pause on the top bar, then raise to listen will override and play *no matter what*. Even if you have it forced off in the secret debug menu. For every hour of circle video conversation, this means manually stopping autoplay and having to hit the little X literally hundreds of times just to make your own recordings not play loudly at you, and your phone’s sensor not delete what you were recording because a cat got too close to your phone and it decided it was your ear. All because Telegram really, *really* doesn’t like giving you options as to how you use the app..ColinHuthVersion: 5.15.1

Media autosave is broken since iOS 12 release and calls dropping every few minHey dev team, the auto save feature for all media (images specifically) isn’t working since I updated to publicly available ios 12. It worked perfectly on all betas of iOS 12 and stable versions of previous iOS but now it became very frustrating as I expected to see all images received to be in photo gallery but aren’t being saved for some reason. I tried reinstalling both Telegram and iOS, tested telegram on 3 different iPhones but nothing seem to be helpful in this case. Media auto save is enabled in settings and app has access to photos so no permission issues as far as I understand. I also sent a message to app support few weeks ago and never head back from them so this is the last step before I start looking for alternatives. Another big issue is calls quality/reliability. Every time I call someone after few min I hear beeps that indicate lost/poor network, then I can hear other party again but they can’t hear me or call just drops after 15-20 seconds. The longer the call (multiple calls) is the more often it breaks and I have to call that person again. I’m on latest iOS 12.0.1 and iPhone XS Max 256. Hoping to see these two fixed in the next update. Once this and dropping calls is fixed Telegram will be again my favorite messenger. Until then - 2 star review..MehoCodeVersion: 5.0.13

Good app. But turn to bad app nowI’ve been using my telegram account for more than 5 years ago and Telgram are banning people account without warning. I lost everything I keep on my Telgram and all the important information between me and my business partner all the necessary conversation was lost I try to unbanned my account and there is no where to contact support please Telgram should do something about that Telegram is the most texting all I love most in all app I’ve been using in my life but I hate it so much now because of what it’s happening my Telegram account was banned without any warning and it was logged out of my phone I have some secret conversations I keep there and I lost everything there are so many things I keep I couldn’t get it back I try to contact telegram support if my number can be unbanned to regain back my account and everything I have in it but I got no response. I think something must be done about that please thank you.Doctor dolapoVersion: 9.2

ScammedI received a 2nd email regarding an interview for a job I applied to. I am a recovering stroke victim, so I haven’t been able to work in almost 6 years, but recently decided to take a leap and find a remote job, as I can’t drive at the moment. This afternoon I received an email, in regards to a job I applied to. I quickly forwarded to onto my husband and he pointed out right away that it was sent from someone with a “Gmail” address and not a company email, which was the first red flag. It goes onto say I would be interviewing with this guy and said the virtual interview would take place at this platform. Ok, I have never heard of such place. The like had his name spelled without an “s”, which I found to be another Red Flag. My husband texted me back a screenshot of a scam done on behalf of this company (using this company name) and on this platform. I tried reporting this persons account, but was unsuccessful, as apparently this platform is run by volunteers. I just want to see this persons account shut down. I tried searching this person on LinkedIn and couldn’t find any matches. I tried searching without the “s” and still no searches. I contacted the company and the lady told me they are not hiring for remote jobs, only on-site and apologized. She said no one by the names I gave her worked for the company. I immediately deleted this app and will be more careful in the near further..Paws on my heartVersion: 8.4.1

Suggest to make recovery or deactivate the account more in time!Though Telegram is ease to use, the system didn’t remind or force to link the recovery email or phone while users sign-up / login in. This make this application easily to hack by someone. Today my tele account get hack and I can’t recover or deactivate my account in-time. This make the hackers have more time to access my contact list and make a free chat with my friends for SWINDLE and try to hack their accounts. It’s my negligence make this case. But for others applications the recovery process is much easier than Telegram. Hope developer get serious on this security problems and make new users taking more awareness on linking recovery email or phone… Make a user tips guidances or something for new users please . I kindly request to make recovery process more efficient please ( if the user only link with mobile number, it’s really really need many steps and times to recover their account JUST LIKE ME!)..PajhdlhVersion: 9.6.3

Automatic Translation Not Working with Paid SubscriptionIn my opinion, Telegram is an excellent application with a useful feature that allows for automatic message translation with a paid subscription. I was intrigued and decided to purchase it for myself, as well as gift it to a friend. However, to my disappointment, the feature does not seem to work for either of us. Although I write in English and my friend writes in Russian, our messages are not automatically translated and we still have to manually translate them. Similarly, when communicating with someone who writes in Ukrainian, my English messages to them are translated, but their messages to me are not. I only use the desktop version of Telegram when I need to save photos to my computer, and I have noticed that the desktop and web versions do translate messages properly. Furthermore, it appears that support for Telegram is lacking, as it is supposedly provided by volunteers and I have not received any response to my requests for assistance. While I understand that volunteers may not be able to respond promptly, it would be beneficial if Telegram could improve their customer support. Overall, I hope that Telegram takes note of my review and works on fixing the issue with the automatic message translation feature..Jsc MediaVersion: 9.5.4

Huge battery drain on iOSThis app is constantly on the top of the list for battery drain on my iPhone. Even with background refresh turned off, this app constantly drains ~30% of my battery with little to no usage. This seems to be about 6x more than other messaging apps that I have installed..AlexrsashaVersion: 7.3.1

Ya sure it works but....Ya it works and has nice features. It’s convenient. It’s fast. The only (MAJOR) problem is that they claim it’s secure (it’s entire purpose and principle since birth), while its (as far as I’m concerned) intentionally NOT. No one with half a brain has used DH security since at least a decade ago. Why? Because it’s been cracked 6 ways from Sunday, and is trivial to attack it in real-time. Perhaps that’s why they’re using it? Also, take note of their privacy practices. That’s all you really need to see to understand this couldn’t be a more inappropriately identified app than possible....Motobear1400Version: 7.6.1

Huge battery drainMy mom has a habit of turning off the screen on a playing video or audio clip. It takes telegram a couple of hours to completely drain the battery. I don’t know why a paused video or audio in the background has such a devastating effect..NarsehVersion: 5.9.1

Take actionFrom last year to recently, telegram was used to sexually abuse numerous minors and women in South Korea. This case is called the “Nth room”. We need your cooperation to catch all the criminals who took part in this terrible crime. Please cooperate with the Korean police when they demand the information of these criminals. Please help us to find the perpetrators of this heinous crime, who must be punished to the fullest extent of the law..Funtea.xoxoVersion: 5.15.2

اپدیتاپدیت کردم اصلا بالاااا نمیاد چه وعضیه.Negen aghashahiVersion: 10.1

So much for the "Secure" platformI have been using Telegram for a few years now, and I have been trouble free for quite some time... fast forward to last week when my username changed, and I was removed from all my groupchats... someone was accessing my account from the other side of the country and I blocked their access twice before the app forced me to make another account :( ok, so I decided to contact support not only on the app but by email and I have yet to receive even a confirmation message that we have received your complaint... avoid this unstable platform at all costs 😤☹️.NobleoftruthVersion: 6.2.1

We need your cooperationWe need your cooperation to investigate the sex offenders associated with the Nth Room.NeedyourcoopperationVersion: 5.15.2

Telegram XWe want Telegram X😒 It’s veryyyyyy better than Telegram!!!!.|>4r$4Version: 5.7

Should be bannedThis app allows their users to commit crimes like spreading pedophilia content, hate speech, fake news and planning government coups and disobey judicial decisions to ban users that committed crimes agains nations. Should be banned from apple store..Sill11Version: 9.3.2

Nth room cooperationNth room cooperation Shame on u.Katie3802Version: 5.15.2

HDidn’t get my code after putting my phone number in.D65785Version: 10.3

BugAfter update have very bugs.Alibagheri2002Version: 10.1

This version is so badI can’t open my telegram after updating.Uchiha_RohamVersion: 10.1

OverheatingAfter last two update it overheats my phone if I’m using telegram for a few minutes. Please fix this Using iPhoneX btw.BeeeeghVersion: 9.6.3

Needs emailThis is a good app but there needs to have a email option!!.KeerauniVersion: 7.3.1

Pedo paradiseA platform made perfectly catered to facilitate the illegal actions of pedophiles and predators. Telegram is capitalizing on the most vile form of evil in existence..VeroNiKa1891Version: 7.2.1

Maybe my arbitrary banning was for the bestBanned my number for no reason after 30 seconds of registration. Perhaps that’s for the best considering what I’m seeing here.PnattyVersion: 6.3

Bad Privacy and SecurityThere’s no way to prevent the people in your contacts from knowing that you have this app. There’s no way to be anonymous..TinytheelfVersion: 6.0.1

Secure?Wont work if you happen to block various trackers at firewall level (including Google). As soon as you open the door to trackers, it works fine. Did telegram just sell its soul?.Lord LansdowneVersion: 7.3.1

New download number bannedNever downloaded this app before but when I entered my number I get a message saying my number was banned. I’ve sent 4-5 messages for help and haven’t received any help back..Kurby01Version: 7.3.1

Сломались кружкиКружки не грузит с айпада, проблема именно в приложении, голосовые сообщения грузятся на отлично, кружки в других приложениях тоже, до обновления такой проблемы не было..(.Dnevnoy_dedVersion: 10.8

Remove Premium BadgeI decided to gift someone a Premium membership and they are essentially stuck with the Badge, they want the features but they don’t want to display the badge. Neither do I to be honest….Swayze48Version: 10.5

Scammers OnlyThe first and last time I ever used this app was to talk to a YouTube scammer. Find out Telegram is very popular with scammers..Nightfly2Version: 10.4.1

ProblemMe and some of my friends have problem with opening telegram. I updated my cellphone (last update. IOS 16.7) But before update I had the same story.. I thought by updating IOS I wont have such problem but again no access to my telegram..Vidi problemVersion: 10.1

BugYou cannot use the program in the latest version.Arash bonyadiVersion: 10.1

Illegal contentThis all hosts illegal content by user Richard Wiss who is the leader of QAnon and a pedophile..ThrivebynatureVersion: 10.0.1

IllégalTelegram de vrais être suspendu car il permets de télécharger des application piraté.Kevin michaudVersion: 9.2.1

Can’t copy paste since “upgrade”Cant copy and paste since you so fixed it, so fix it!.CvsassyVersion: 8.8.3

Claims to value your privacy, requires a phone number 🤡Honestly a joke. If telegram really valued your privacy, they wouldn’t force you to give up your personal information. Prime example of talking the talk without walking the walk.PeppysgirlVersion: 8.8.1

No way!No security! nothing!! easy to scam people ...Sh!ahVersion: 8.7.1

SusRussian Hackers are evil.ImfagettttttVersion: 8.5.1

Перестал пользоватьсяС добавлением рекламы.Reseller 777Version: 8.2.1

DisappointedI’m disappointed that telegram has been censoring comments much like other social media. What is the reason for stating that the comments have pornograghic content? That is such a lie. Stop with the censorship!.AnniermtVersion: 7.7

Nice but badIt has features way beyond WhatsApp. BUT It’s not end to end encrypted by default. Groups are not encrypted..Tahir SaysVersion: 7.3.1

Not receiving codeWhy am I not receiving msg code to log in?.SamObilanaVersion: 10.3

BanMy phone number got banned even I used it for one week only....!!!.FhdbjugvjlgdfVersion: 5.14

NO PRIVACYNotifies everyone who has your phone number that you are on using the app.NoMoreBadApplesVersion: 10.3.1

Didn’t send codeHow do I get a code on my phone cause you don’t send one! I need help.Ryan$(;;$8Version: 10.3

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