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Threads Customer Service

  1. Threads Customer Service
  2. Threads App Comments & Reviews (2026)

Discover new perspectives and connect through conversation on Threads.

See what people are talking about right now—from niche interests to big moments. With communities, you can find people who also care about your interests on Threads. Reply, listen, share or just follow along.

Here’s what you can do on Threads:

■ Start a thread, share your take
Have something on your mind? Take it to Threads. Share a thought, ask a question or open up a conversation. There’s more than one way to kick things off with text, images, polls, ghost posts and more.

■ Jump into replies
Jump into the discussion, react to new ideas or just see where the conversation goes. Every thread is an invitation to join in.

■ Keep up with what’s trending
From live scores to breaking moments, Threads helps you stay close to what’s happening —and join the conversation when you’ve got something to say.

■ Control the content you see
Control who can reply to you, mention you or see your posts. Use Hidden Words to filter out posts and replies that include words or phrases you don’t want to see—so your experience stays on your terms.

■ Go deep on your interests
Follow friends, creators and communities for every interest. Threads is built to help you discover new voices and join conversations—starting with the communities you care about most.

■ Connect over chat
Keep the conversation going privately with 1:1 and group DMs. When a public thread gets more personal, move it to your inbox to go deeper or share it with a smaller group.

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Threads App Comments & Reviews

Threads Positive Reviews

Government Induced StupidityOne of the main benefits and blessing of the US Constitutional system is that the “inefficient” checks and balances created and inherent in the system minimizes the the abuse of power and arbitrary arbitrary decisions inherent in authoritarian governments. That system of checks and balances insures that our government is required to operate with integrity and democratically for all citizens. It is why so many, if not ALL of the Trump appointed executives who think they are “running” our government have a commonality of person abuses of power and loyalty (obsequiousness) to Trump no matter how harmful or stupid the statement or action of or by Trump might be. We revolted from the authoritarianism of King George in 1776 and England followed our example by limiting the power of their subsequent Kings. The stupidity of a slight majority of our voters seems to have forgotten what our country’s founders learned and sacrificed to actually “Make Our Country Great.” The irony of the computer expertise of many of the wealthiest supporters of Trump makes me suspicious that the actual 2024 vote tallies in many states might have been manipulated to corruptly insure Trump’s election. As the chief Certified Idiot said about the 2000 Presidential election “it was corrupt and stolen” but the Truth may be that the year was wrong and the Stolen Election may have actually been in 2024..Version: 372.0

“Follow the leader, gone wrong!”It would be nice if they figured out the # thing .. and when I post it’s like I’m talking to myself .. just seems pointless. Coming from IG’s “follow the leader” culture, with the whole assigning a number based on when a person made an account, the whole thing feels forced, and not being able to delete it without deleting IG is wild. Feels like being held against your will. Plus they know people would delete it. There are a ton of bots, specifically porn or sexual promo bots. They leave most of the comments I see once I scroll past the real people. I feel like it will be better later but they might have jumped the gun with this. With all those “great” minds working for the company .. you’d think they’d try to create something new instead of just making an off brand twitter..Version: 327.1

Powerful platform but not overwhelmingApp is easy to use and has a slick design. While most social sites, including Meta’s other subs, have continued to crowd platforms with bells and whistles that are “good to have” but “not needed” - threads has kept things functional while also adding certain beta features in background that seem to be promising (fediverse). Enabling user to not be restricted is right move imo. The character limit per thread window seems to not sit well with others but I understand that’s likely limited due to vertical screen real estate available. 3.5-4 stars bc despite loving the platform it’s still it’s not competitive to my knowledge on a payout structure. This should be available to every user. I don’t even have the option to monetize and my follower base is close to 50,000 users across meta companies. Threads would be one of my top three platforms currently if they : 1) make profit share structure competitive; and 2) make path to becoming eligible understandable (in layman’s terms and not buried in layers of docs - we’re not attorneys) Overall good experience thus far besides being banned and Threads removing my ability to like or comment for a few days. I was sent a notification that my account had been compromised when it had not been. A few other things but running out of time. Okay until next time..Version: 358.0

Better Than TwitterThreads, an app renowned for its unique features, has gained significant popularity and emerged as a preferred choice among users. Offering a range of advantages, Threads stands out as a superior platform. One notable aspect is its emphasis on fostering intimate and focused conversations, allowing users to create private groups and establish genuine connections. Moreover, Threads excels in content curation, providing personalized recommendations based on individual interests and preferences, resulting in a more tailored and enriching user experience. The app's intuitive design and seamless interface further contribute to a smooth and enjoyable browsing experience, setting Threads apart as an innovative social media platform. With its distinct features and user-friendly approach, Threads is redefining the landscape of microblogging and gaining recognition as a prominent contender in the realm of social media..Version: 289

Only negatives…The app offers nothing unique and because it’s tethered to Instagram and Facebook, suddenly those are inundated with strangers asking to become “friends”. The worst of it is that there’s literally no exit; NO means of withdrawing one’s name and any information attached to it. I’m wondering if that also applies now to IG and FB, since Zuckerberg, in my opinion, is desperate to claim as many followers as possible in an effort to attract more advertisers. 🔅fyi, literally can’t sign out without leaving at least a one star rating, so that’s what you’ll see. I want OUT!!! …. I appreciate finally having my hacked account with photos returned after two years, but still wish to be freed from Threads, while remaining connected to Facebook and Instagram. I left kindergarten behind a long time ago. Susan Grant.Version: 361.0

Hidden Words Not Staying HiddenSo far, i am enjoying this app. obviously there are some features missing that i want, but it is good so far for it’s first update. my one complaint about the current features though…the words i have hidden are still showing up on my timeline. this must be a bug, but it is a frustrating one, because there are certain posts i absolutely do not want to see and yet i’m still seeing them. i hope this can be fixed soon!! otherwise, the algorithm seems much better to twitter, although it still needs some work. i’m looking for a following tab that hopefully i can make my default timeline, so i’m not seeing so many random accounts. i would also like a feature where you can switch between accounts easily, like on instagram, and i want their to be a close friends equivalent!.Version: 289

Found ceillys on threads.“I had been feeling stuck in my music taste and was looking for something fresh when I joined the Threads app. I started following a few music influencers and kept an eye on what they were sharing. One day, someone posted a track from Ceillyss, describing her as ‘a hidden gem’ and ‘the voice of the next wave of indie pop.’ I was immediately intrigued, clicked the link, and found myself completely captivated by her music. Her style blends electronic beats with emotional depth, and I instantly felt connected to her sound. Without the Threads app’s real-time posts and recommendations, I might never have come across her music, which ended up changing the way I view contemporary music and even inspired my own creative journey. It’s crazy how one post can make such an impact!”.Version: 360.0

WORK IN PROGRESS but goodThis is literally the better twitter. the community is less toxic and the app as a whole is just better. there’s way less ads which is also a plus. HOWEVER one of the main problems is in your main feed, there tends to be a bunch of random threads from people you don’t even follow or associate with who you follow. i do understand that this is a new app though and the algorithm is a work in progress which is understandable. one thing i think would make the app a little cooler, and even better than twitter, is if you had app theming, kinda like how you can theme the direct messages on instagram, but instead have it on threads, and have it be the whole app. (it would be really cool to open up a pink threads app 🤭) overall i think the app is really cool, good job 👍.Version: 291

Getting Better Every Day!I downloaded the app a few minutes after its public launch and have used it daily since then. I like the interface and the regular updates that add more functionality to the app. I think this could be the most viable alternative to the X app and I can already see that it is becoming and exciting progressive space. It is also heartening to know that the app is not at the mercy of the whims of a single owner but that there is a team behind it. It’s also good to know that the team is responsive to user suggestions and actually incorporates those suggestions in further development. Overall, I am hopeful that Threads will keep growing and become a vibrant space for a diverse community of users. Thank you so much, Meta, for creating this app!!.Version: 295.0

Great App, but….I really liked the app. Plenty of freedom of speech there, but there’s some negative aspects as well. The negative stuff first. Not much really. The first day I saw about 10-15 threads that all read exactly the same down to the last character from different posters. All the pics from the posters seemed to be young attractive women, and they all read, “I’ve been sober 15 years today” and some other stuff. All exactly the same. That raised a ton of red flags. About the only other thing would be the insane amount of political post. I cannot stand politics, so rather than arguing or getting angry, I just left the app. Way too many post to just ignore, and it’s from proponents on both sides. The biggest positive is the freedom of speech on there. Far better than Twitter, or X, or whatever it goes by now. It’s a great app, but not for me, personally..Version: 343.0

Peaceful and elegantA real sense of community without spam, nudity, and general content you do not wish to see. There may be a sacrifice of my anonymous data being sold to corps, but I am getting exactly what I want so I don’t care. Peace and tranquility and a sense of community is what I was attempting to find on other apps, and this is the first one. It’s a conversation! It’s not an argument. It’s not spoon feeding me videos all day as I scroll past over and over again. This is a new way for me to interact with people of my interests without being bombarded with outside influences. Nevertheless, there is still a great mixture of conversations you can randomly begin to be a part of that may not be of interest. This is the gen z app where inclusion is of the highest priority, and community is cherished..Version: 289

Looks Decent Works HorriblyThis was released way before it’s time. They should have figured out the basics. No hashtags, no search for anything other than usernames, poor interoperability between Meta platforms of any, immediately put limits but never posted or published expectations, good active threaders being put in timeout or banned due to being excited and active, no way to communicate with AI to explain your case of not being a script. Head of Instagram acknowledged that unintentional restrictions would be put on active users with good intentions with no way of getting ahold of the company. You see so much crap, and you have no control of your feed. When you unfollow people you will see the egregious content anyway. Profile is weak, text characters is too limited, no way to know if those you follow and following you. No edit button, slow & unresponsive, the list goes on….Version: 292.1

Honest Review After 2 DaysThe app is obviously in its early stages, with missing features like dms and a trending page. Still, I think the app runs very smooth, looks nice, and has great potential. I’ve already seen an increase of activity as the days go by, and I’m excited to see the app grow! To everyone who is leaving 1 star reviews, realize that this app came out less than a week ago. You have no sense of how apps work if you think they would have all functions available at once. Of course it’s not perfect, and you shouldn't expect that from ANY new app. Especially considering a new social media platform is impossibly difficult to start up. But we know it’s more than just another app review for some of you out there..Version: 289

New ideaSo basically since you are all owned by the same company I wondered since instagram robbed phhhoto’s boomerang feature and implemented it on instagram why not do kinda the same but with like the music feature that phhhoto had. The concept was basically you could add a song to your profile and whenever someone looked up your profile it would have the song you chose playing in the background meanwhile they looked at your profile and pictures. I figured it could work since instagram has a lot of licenses from known artists so I don’t know it might work and a lot of people would appreciate that including me. Anyways threads by far is a great social networking app and I’m glad I got to use it more than Twitter..Version: 293.0

Do away with twitterTwitter is just way too ratchet. To gain followers can be difficult Threads have the option to transfer followers. Twitter seemed to program its users with an overload of overly sexualizing things , overly romanticizing thing or just too much politics. With threads you get instagram but from the mind of creative people. So it will keep your mind in a better headspace. I keep bring up twitter but it is obviously a competitor but it’s a very distracting application. To find some of the creators that are more critical thinkers you have to actually find those people. There is also pornography on twitter I just don’t understand where the line is drawn with professionalism. Like it’s not good for anyone that wants to start a business what so ever..Version: 375.0

Twitter Transfer to ThreadsPlease find a way to transfer all of the text from Twitter into threads so that we can drop Twitter as a social media platform and use it for something else more important than entertainment. To Meta, you’re well aware that entertainment can be educational and vice versa. Help me entertain and create the world. I’ve already set a example of what each of us is capable of doing. Watch and research me meticulously, Mark Zuckerberg. I’m just like you but younger. I’d love to talk with you on a podcast this week. Please make it happen. It’s for the sake of humanity. I’m doing the hard work and moving fast so we can end world suffering and usher in the Prophesied Messianic Age of Heaven on Earth through One Global Peace found through personal Inner Peace..Version: 332.0

My opinion about Threads appI like the app but what really drives me crazy about it is first of all you just don’t know if someone is sending a message to you or someone else because I see a bunch of people answering the same post !!! Unless they send you a private message . And another thing is that the app keeps sending you the reminders of the same posts over and over again , several times a day !!! This is very annoying , frustrating and not necessary at all !!! One notification would be enough , maybe a second reminder but not 5 reminders every single day !!! If I want to open the post I will do it when I want to do it and I don’t need to be reminded every couple of hours of every single day !!! I just can’t stand it anymore and I am actually considering deleting this app because it’s so aggravating !!!.Version: 373.0

Is good but can be betterGot fed up with Twitter and decided to use Threads. I already have an account on insta so the sign-up process was smooth which is appreciated. If you’re familiar with how Twitter functions, Threads is similar and will be easy to pick up. Some stuff I’ve noticed that I hope will be added soon: “search engine” is nonexistent, hashtags don’t work (cuz there’s no “search engine” I’m gonna assume), and if you wanna plan out future posts you can’t. Idk if it’s due to this being an early version of the app and it not being completely finished + not wanting to be super similar to Instagram + wanting to differentiate itself from Instagram since all those features are available on that app but it would be nice to include them in Threads. Pls add these functions to Threads! Thanks in advance.Version: 291

From indifference to love <3If I could analogize with the use of pop culture how threads has grown on me it would be like how Serena from Love Island said she was a slow burner and took a while for her to fall for Kordell, haha. Threads had a rough start with me. I had no reason to use it in terms of my enjoyment and even feeling the need to be on another social. But after all these months, it’s now holding its own to me, I enjoy the conversations I have there and I actually feel safer opening up myself, so that’s cool. I like to use my words and have thought provoking conversation that isn’t toxic and I absolutely feel like there are less trolls there so the substance feels more authentic. Looking forward to growing my presence there..Version: 345.0

Room for improvementIt’s a great resource, but it needs work to be competitive and provide as much value to users as X/Twitter. It needs some significant functionality upgrades in terms of the sources a person chooses to follow. I get disjointed timeline exposure the way they’ve chosen to load the most recent posts at the top instead of fostering a pick-up-where-you-left-off format. I’m always going backward to catch up to what’s current. I think if they can fix that feature, this app will be more attractive to news sources and other contributors to grow the platform. I’m sure this is only temporary, but I appreciate the lack of ads. I would like to see a feature once those become part of the app to pay a small subscription fee and have an add free version..Version: 315.1

Many BugsWhen I click a thread I can’t see any replies. Instead I get a message saying “Sorry, something went wrong. Try again.” Same thing when I click on someone’s profile. I go to their page but don’t see any of their threads or replies. It says “Content not available”. When I try to reply to a thread it shows up as a reply but it says “your thread failed to upload”. If I click the heart at the bottom I go to the Activity page. On that page no matter what I select from the menu: All, Follows, Replies, etc… each says “Sorry,something went wrong. Try again”. My wireless connection is strong. I’ve tried both with and without a VPN. I’ve deleted and re-downloaded the app a few times. Nothing helps. Always the same result with the same bugs..Version: 292.1

Shadowbanned on day oneI followed a bunch of people right away, as that’s what you do when you get a new social media account. I also made a post similar to what’s been going around “dear algorithm, send me likeminded people.” Now I can’t follow anyone, it won’t let me report the problem. It said a post was removed due to community guidelines violation, but I’ve read them and have no idea how my post could have violated anything. It won’t tell me WHICH post (if it was a repost? I have no idea). And now the entire point of threads — interacting with and following likeminded people — is pointless because I can’t engage. If this is how things are handled, with no communication or explanation just shadowbanning, when you HAVENT violated any guidelines and can’t find out how it may have been perceived that you did: I find this app to be pretty pointless..Version: 356.0

SEEMS PROMISING BUT…Zuck, my boy…if we’re gonna rake in the legal trouble by “mimicking” or grabbing “inspiration” from the bird next door *wink wink* let’s go ahead and stick to what works. Please, I beg you, fix the video playback on this app. Let’s grant users the option to disable auto-play, let’s add a scrolling tool so we don’t have to sit through the whole video or (God forbid) have our fingers slip and start the video all the way from the beginning, and let’s fix that pesky/stubborn audio enable button. Also, let’s update the U.I. a little bit. It’s giving: bland. Let’s add some pizzazz! I enjoy seeing what threads my friends reply to, but I also wanna see what they like. Lastly, the search tab…have your team take some notes on what Bluey’s doing to make things interactive (i.e. “For you”, “Trending”, “News”, etc.) and move forward from there. Thanks buddy..Version: 289

Pretty good so farLike many people have said, I’ve been wanting something to replace twitter for a while and so far this is doing a good job at being that platform. I don’t like, however, that my feed is flooded with meme accounts already, and I don’t see what my friends are posting. I’m sure my friends are not posting much, with it being such a new app, but the millions of memes in my homepage ensures I will never see them. It would be nice to have the home feed dedicated to just who you’re following, even if there’s nothing new for a while, and have the search page be for meme accounts and such. Or maybe a “posts you may like” page or something. If I wanted to see a bunch of garbage on my feed I would go to Facebook. I guess I’m just hoping for something more personal and focused on people I actually know..Version: 291

GIVE THE BADGE BACK PLEASEThe app is fine. But I don’t understand why we can’t have the badge back after hiding it. Please let us unhide it on our profile. This is unfair! Imagine if someone accidentally hid it :(.Version: 289

Here firstWe’ll see if this app is a flop or not lol.Version: 289

Needs more featuresThings that need to be added asap: - separate “following” page & “for you” page - hashtags, people need to find similar stuff - search bar that also finds people’s posts, not just accounts - trending page - gifs.Version: 289

Thread the needle@dylan.698 for some crazy thoughts.Version: 289

Non ho detto questo e che sono un uomoNon ho detto questo e che sono un uomo che ha bisogno del suo aiuto per capire se sono un po’ troppo per lei e per me è una questione che mi riguarda da sempre ma è un modo di fare di cui parlare spesso non mi interessa più nulla e mi sento di essere un uomo.Version: 324.0

Needs moreThreads is a good idea, and a perfect competitor for Twitter (or X) but poorly executed. Lack of a chronological algorithm that defaults to new, and the insistence of acting like a For You page by default is what's dooming this app..Version: 302.0

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