For users at participating campuses and institutions, eAccounts mobile makes it easy to view account balances, add money and track recent transactions. At select campuses, users can now add their ID card to Wallet to access places like your residence hall, the library, and events; or pay for laundry, snacks, and dinners using their iPhone and Apple Watch.
Key Features & Benefits:
• View account balances
• Track recent transactions
• Add money to accounts using Apple Pay or a previously-saved payment method
• Add your ID card to Apple Wallet (select campuses)
• Barcode (select campuses)
• Report cards lost or found
• Multi Factor Authentication
• App Shortcuts
• Change PIN
Requirements:
• Campus or institution must subscribe to eAccounts service
• Campus or institution must enable mobile features to provide access to users
• Wi-Fi or cellular data plan for Internet access
Contact your campus ID card office to check availability.
Transact eAccounts Negative Reviews
Slick when it worksMy university uses this app to add our IDs to our phones. The login works the way it should, but after logging in, the main screen had everything grayed out. I tried it several times with no success. Then I spent a half an hour on the phone with my universities tech-support, and they were bamboozled. Then suddenly hours later out of the blue, everything was working again. Our helpdesk said that sometimes the app is simply that slow. But I went through a lot of grief and trying different things before I realized I just needed to wait three hours for it to work..Mike Zdilla, TempleVersion: 2023.1.0
More schools?I think this is a great app, quite useful and unlike nothing that’s been done, however, the lack of schools is its biggest problem. I attend the University of Connecticut, and it is frustrating knowing that I do not/cannot have access to enjoy the benefits of this app (unlike some of my friends from other schools). I hope you guys can add more schools on the future because right now it is very limited, and I would like to see this app grow and achieve its full potential..FabrizzioceVersion: 3.0.1
Doesn’t add to wallet anymoreMy university uses this and originally I was able to add it to my wallet but when I got a new phone now I can’t add it to either account. I now do not have access to dining halls, my dorm, etc and have to go to university services to try to get this fixed. I would so much rather have a physical card like a drivers license because this chaos has caused unnecessary stress..KaitrochelleVersion: 2023.3.0
UselessMy U requires this app to access our building. Since I've been working remotely, I have only needed to go into the building a few times, and each time I've had to restart the App and try repeatedly to get my ID to load. Since I don't have a physical card, this app is my only means of access. With campus reopening, I start work in the office today, and here I am, trapped outside the building because the app continues to be useless..Elle 0190Version: 3.11.0
It won’t load informationI recently got a new phone, and everything has been easy to transfer but this app. I’ve repeatedly put my information in and it won’t show it in the app. I’ve also redownloaded and signed in many times. Nothing has worked. I need this action card to get into the buildings for my classes, and its a headache continuing to sign in and have no results..Collegestudent2110Version: 2022.2.1
Error messageI recently got a new phone, I've repeatedly put my information in on my new phone and it won't show it in the app. Ive wiped my old phone and I've also redownloaded and signed in many times. Nothing has worked. I need this action card to get into my housing. This needs to be fixed asap.CadenpuksVersion: 2025.1.2
Setting up my account doesn’t workI’m not sure what’s up here, but the app takes forever to load when setting up my account and then the request times out so I have to start all over again. I need my mobile id card so I hope this is fixed :/.JaushunnVersion: 3.11.0
Server error?Having trouble selecting my school, and even after I enter my schools name it loads forever and I get met with a system error. Hoping this gets fixed soon or all the students and especially new students at my school are going to be struggling to receive any student benefits..Jaybird3234Version: 2022.3.0
Does not workWhen I tried to add my credential to my Apple Wallet I received an error saying that there was no ID associated with my student number. This is despite receiving confirmation from my school that they have registered my ID and credentials. I have been in contact with my system administrator for days trying to fix this but nothing is working..C202BVersion: 3.3.0
Inconsistent performance with NFCWhile the iWatch implementation works well, using the iPhone version yields numerous failed reads, and access. Clumsy UI when stick in rain and try to unlock a door. Absolutely guaranteed to not work then.
Have not used any of the financial elements, so no comment on screens related to that..Wet-and-unhappyVersion: 2023.2.2
:(Takes way too much time to do things that I could have otherwise done with my own card. I have to put in 4 different passwords minimum to log in every single time. This app frustrates me, and it’s not the apps fault but I still hate it..ThwentyVersion: 2024.4.1
Stopped FunctioningThe "add to wallet" button doesn't function, and neither does the "continue" button on the guest deposit page. This app used to be great, but is now useless, which is a real bummer. I miss being able to make last second deposits right from the laundry building..H2ospriteVersion: 3.4.0
Not the greatest.Deactivates your actual card. Then decides to not work in certain times. Spent a whole three days without food/needing people to get me in because the app decided to stop working. Don’t do it..*~*CaRrOw*~*Version: 2023.4.0
Was Working! Then Kicked me outI was told by Rowan University that we were switching from one Accounts app to this one. The app was working for me before the semester started. Now that the semester is about to start, it kicked me out the app, and now I can’t find Rowan University in the app anymore..Jkaine00Version: 3.2.0
No option to “Add to Apple Wallet”Loved getting turned away from the 24 hour library at 3am with a huge deadline on the horizon. Updated, deleted, downloaded, signed in, out, etc. Not even an option to view the card nonetheless add it to my wallet???.MkamraniVersion: 2022.1.0
Doesn’t work on everything that a physical student card doesDoesn’t work for printing at the library at JHU. So will have to stick to my normal jcard.VAPforeverVersion: 3.12.0
New phoneCan’t get this to load/transfer to new phone. I’m able to sign in but nothing comes up. Works perfectly fine signing in and out on the old phone.NjameeVersion: 2023.3.0
Ain’t broke don’t fixThis app just doesn’t work. We had a beautiful system and now we have this. I won’t go into the specifics it should just work and it doesn’t. Waste my time more please..MeufgajrofVersion: 2025.2.2
Nothing comes upGot the iPhone 15 and it’s so disappointing that I can’t bring my ID up. The menu won’t even load despite me being able to log in!
Guess I’m keeping my IPhone SE just for my ID.Kieran CBVersion: 2023.3.0
Virtual card added to the wrong part of Apple WalletAll my credit cards and transit cards—worldwide—get added to the top section of Apple Wallet.
Except for this app.
It puts my Duke card with all my boarding passes and receipts on the lower half of the Apple Wallet. Which makes it scroll off into a sea of receipts.
This also means that it is not automatically re-added when my iPhone is reset.
Put it at the top where it belongs!.O1o1o1o1Version: 3.12.0
Waste of timeDoes not allow you to add to wallet so you are screwed if you don’t already have a physical ID. Complete waste of time trying to fix it, and they don’t seem keen on fixing it..JWill62333Version: 2024.2.0
SignIn with your institution does not workI was attempting to sign in through my university, however the authentication through duo prompt is not even visible on the app, rendering it impossible to sign in. I can’t even use the app..Akash.anand.1Version: 2022.1.0
Does not workI’m not sure why but it doesn’t even let me search for a school. It just says can’t connect. I am connected to wifi that works and I tried to redownload it.JdjfisndiwjVersion: 3.11.0
No iOS 15 supportRemoved iOS 15 support.FriedPiVersion: 2024.5.0
ReviewThis app is bad, and it caused me to not be able to get into my building. 😭😭😭.Josh_169Version: 2024.5.0
Always stuck at loading screenAlways stuck at loading screen after closing.Fz York U cardVersion: 2024.5.0
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