Pocket FM: Audio Series Customer Service

Pocket FM: Audio Series Positive Reviews

Great app great stories just small discrepancySo the app itself is great and the stories I’m listening too are actually really good the only issue I have is the waiting part to unlock new episodes and the fact there is no way around it god forbid I buy some tokens wich in guilty of because I’m dying to know what happens next on my vampire system (highly recommend)if you earn or buy coins when you get ahead on episodes instead of the wait being the next few hours or within 24 hours they end up jumping from a few hours essentially the next day to 48 hour wait for like 2 or 3 episodes and one other thing that kinda has me reluctant to buy anymore coins is the prices and the price itself isn’t bad but what ruins buying coins is before buying coins episodes are one coin to unlock and further down they may say 2 coins to unlock but as you start to unlock episodes you end up depleting your coins super fast because outta nowhere after a few episodes for one or two coins as you progress episodes jump to being 5 coins 7 coins per unlock of a episode and that is what ruins buying coins no bang for your buck what you end up paying 50$ worth in coins can be earned doing tasks in a matter of a hour or two just grinding tasks and even then after earring all those coins they are gone that very same day if they didn’t raise the wait time and amount of coins to unlock episodes I’d be more likely to just buy the coins instead of wasting my time doing tasks it either then that this is a great app.Bobbyflame82091Version: 3.16.0

Still a meh🤷‍♀️ appI only rate it 5 stars so more people will see this review. A few months ago this app was a money hungry buggy app but with the new update that brings the daily streak counter it’s less of a money grab and now just a buggy app with some lackluster features. For starters before the update you could unlock chapters daily even if you didn’t login everyday, now it was buggy as there were times you would login in after two days and no episodes were unlocked. But with the new update you have to login in for the chapter to unlock, and every some of the stories stop unlocking chapters daily. so unless you’re listening every single day or at least logging in everyday you won’t unlock chapters. Another disappointing feature or lack of is not being able to save your coins that you get from the daily streak, the app will automatically use them to unlock the next available chapter without asking. So if you’re driving or working and can’t look at your phone, good luck saving those coins for the stories you WANT to use them for. Also don’t come to the app if your expecting quality audio and narration, the narrators all sounds like their AI and 90% of the male narrators don’t even differentiate between male and females voices so it gets confusing when listening to sometimes. Other than that the stories themselves are pretty good and the writers seem consistent at posting stories..DontbuythisgameunlessyoyrrichVersion: 3.25.2

I love the AppMy only complaint is that you can only hear a few chapters or episodes & then you have to wait usually 20 hours for them to open. The first time I was really enjoying the book & it said that this would be the last episode. When I downloaded the App, this week it gave me 10 free coins, so I used 9 of them to open more episodes. I’m a single mom of 3 so it’s very difficult to find time to sit & enjoy a book. So when it cut off again, I decided to treat myself to a $4.99 pack; which included some extra free tokens. I began listening again and then it stopped again. It had said open for 9 tokens but I had bought more than that, plus with the free ones, it should have lasted longer. Waiting 20+ hours for more episodes to open after listening to only 5 episodes is just too long. Then I started looking ahead, to see if every day, more would open. I’ll still have to wait or purchase more, as some that I’m listening to now don’t open for months (June, August, September) for episodes to open. That’s just too long; especially most people like to read/listen to a book within a month or two. I get that creators need to make money off of their Apps but if I can find this series at the library on audiobooks, then why would I spend money & not own it for good. Besides, it’s not like it’s a classic novel by Jane Austin, it’s just a guilty pleasure of a fantasy novel. That shouldn’t cost anyone $50-$60, if I’ve calculated each time I’ll be asked to pay to listen to it!.Was in loveVersion: 2.7.9

Good app….but,I’ve been using this app for about a year now. Overall I like it, but some of the stories just seem a bit too dramatic for my taste. I’m the type of person who will never pay for coins to listen to stories, which means I don’t mind watching ads to unlock more episodes to a story I like. The main problem I have had is, that the app sometimes has an issue with remembering how many ads I have watched, or if I step away from my phone for a minute or two and come back to my phone after the ad is complete and try and move forward, all my ad progress is lost. Imagine watching 9 ads and on the 10th and final ad to unlock more episodes, there is an error loading the ad or for some reason the ad screen just closes and all your progress is lost. This is by far the most frustrating part about this feature. Devs should do a better job to track the number of ads watched per series so if a network error happens it doesn’t screw over the person who spent 10 minutes watching ads so they could listen to another 2 episodes. The 2nd issue I think devs should fix is the automatic addition of audio series’s into your library, which automatically play after one of your other series’s episodes are finished. Some audio books were added to my Library and started playing. I fell asleep and when I woke up, I realized this audio series was the most annoying series I’ve ever heard in my life. I tried removing the series, but since I had listed to episodes, the app just automatically plays this series was every day and puts it back into my library, super annoying! Besides those two issues I think the app is pretty decent..NateTHEMAN01Version: 2.13.0

CrankyWhile the app itself isn’t exactly user-friendly. It isn’t overly complicated either. However, if you have a problem with a story or the app functionality , do not email them. Instead of fixing it, they will either reset your account entirely and good luck finding the stories that you had wanted to listen to And you will have to re-wait and or listen to the entirety of the stories that you are most likely 700 to 800 episodes into from scratch!!! My main problem was after you get done listening to the free episodes for the day. It will switch to another story most likely a random story And while sometimes you can find a diamond in the rough by listening to random stories you cannot get them off of your library. Once it is been listened to a story goes onto your library you cannot remove it, even by pressing the take this and or remove this from my library button as that does not work. I also had a question about why certain stories certain amounts of episodes and other stories like a completely different amount of episode per day. The length of the story or the amount of minutes in that episode do not seem to matter in how many unlock. I had one for example unlock eight episodes every 72 hours while technically getting two free episodes I asked why this happened and was reset to one episode a day after that effectively halfing the amount of episodes that I was able to listen to. In essence, the solution might be worse than the problem..ChampepicVersion: 3.16.0

Absolutely love itI work in a very busy job for very long hours six days a week. Listening to the audiobook is great for me because I have really no time for anything else except audio books. The only thing I wish is that I could just buy the whole book and listen to it. Honestly, it’s a little annoying to have to keep buying credits multiple times a day to keep listening. I would suggest that you follow audibles footsteps and make a whole book worth a certain number of credits or just put an actual price on it. I understand that some of them are really huge books so it’s OK to charge that extra amount of money. You have a really good product and I know people will pay. It would be different if I got to listen for an hour and then maybe have to wait a day or a week for the next hour. Unfortunately, it’s not like that. I have to pay credits every few minutes. It gives you the feel that it’s not worth it. Once again, I am totally loving it. It’s just the feeling that I am paying a ton of money for itty-bitty fragments. I’m sure you’ll find a solution. One of the other apps is selling day, and week passes for unlimited watching and listen. Just another thought. ☺️.Nate747Version: 2.12.0

I like it kinda..I am new to this so I’m only starting my first story and I am fully invested at the moment. This app is very convenient. It’s got some good stories from what I am reading and I like it. My biggest problem is that you have to wait so long for the free episodes. If you choose to you can purchase coins and then you don’t have to wait. I have already done that a few times. I won’t do it again. Like most apps in the App Store their purpose is to get you to spend money. I wasn’t really paying attention to how much I was spending in this app until recently when I realized that I probably could have bought the actual book two or maybe even three times. So I started looking for the book and oddly, I cannot find it anywhere. The book that I have been listening to is Insta Empire it’s really good in the beginning, and then it kinda starts getting drawn out, and it turns into like an anime kind of situation people have like powers and stuff like that. It’s kind of strange, but it keeps you interested. If anyone knows where I can find the actual book, please let me know. I have already spent too much money on the app just to continue listening. Since I won’t be spending any more real money, there is a high chance that I won’t open the app very often anymore and then it’ll get to a point where I will probably just delete the app because of the wait time for episodes and because I will not spend any more money when I have already spent enough to own the book a few times over. Thanks in advance!.JMKastnerVersion: 3.0.7

Great, but the AI needs improvementI love the app so far, got pulled in by My Vampire System ads on social media. Minor quibble on how a lot of the ads are not all actual excerpts from the series, but “alternative” scenes and details that so far have not yet happened in what I’ve listened to so far (around episode 152). The AI is a bit hinky, though. The onscreen text doesn’t always match the audio is funny ways sometimes, and often doesn’t put punctuation where it should be. AI seems to be used to both provide pictures for the story based on the text—-and also seems to be being used to generate the text, strangely enough. The character pictures can’t seem to keep details straight between scenes. Prime example being Layla, who is portrayed as a redhead, but her eye color changes from green to brown often. Even funnier is the character Eren, who can be shown as a black haired girl if the text calls her “Eren”, or as a black male if the text says “Aaron”. Is the AI getting confused as it is trying to transcribe an audio narration? If that’s the case, run the written script through the AI for a simple fix. At the very least, it seems like it shouldn’t be that hard to set up some parameters for the visual representation of each character for the AI to use. I’d say this is an improvement that would be really appreciated. Looking forward to the rest of MVS, as well as the other content!.BlittersVersion: 3.7.0

Too many ads just to unlock two episodes“I’ve been using Pocket for a while now, and I was really happy with it when they first started. Back then, you could watch about five ads and get access to four or five movies for free. However, things have changed. Now, you have to watch around 22 ads just to unlock two episodes, and that’s a bit excessive for any consumer. I understand ads are necessary, but this many ads for such little content is frustrating. While I’ve switched to another platform, there are still some shows on Pocket that I haven’t seen yet, which keeps me coming back. However, if they continue with this high number of ads, I think they’re going to lose more users like me. It would be great if they could lower the number of ads to make the experience more enjoyable for everyone. )))) (((((((((((((((((((((((((((((((((((((((()(())))))))))))))” “I’ve been using PocketFM for a while, but the ad situation is a bit much. For example, on DramaBox, you get ten free episodes right away, but you still watch ten ads to unlock those episodes. Then, you have the option to watch fifteen more ads, earning two points per ad, and since each episode only costs five points to unlock, it feels much more reasonable. In contrast, PocketFM requires you to watch twenty-four ads just to unlock two episodes. That’s way too many ads for such a small reward. I think PocketFM really needs to upgrade their service and provide a better balance for their patrons. Other platforms make it easier to stay engaged without overloading users with ads, and I believe PocketFM should do the same.”.Marcia☪️Version: 2.15.2

Repeat the same scenarioI really like the app and the stories, and I’ve spent quite a bit of time on it because it’s fun and entertaining. The downside, though, is that it does get expensive, and what makes that harder to swallow is how often the stories repeat the same thing for several episodes. Instead of the plot moving forward, you’ll sometimes get stuck in the same scene that just keeps being reworded. For example, in Alpha’s Bride, the make-out scene between Kai and Mag starts in episode 287 and is still happening in episode 290. It’s basically the same moment stretched out for four episodes, and while it’s written in slightly different ways, nothing new really happens. After a while, it feels dragged out and you lose interest because the story isn’t progressing. When you’re paying for packages, it’s even more frustrating, because you realize you’re spending money on content that’s just being repeated instead of getting new chapters and fresh storylines. It ends up feeling like a waste, and that takes away from the excitement of wanting to keep reading. I think if the stories were tightened up and moved forward quicker instead of dragging out the same scenes, the app would be a much better value. The stories themselves are good, but this repetition really hurts the overall experience..SallieKayeVersion: 3.17.2

The app has pros and consThe stories are engaging, but the release schedule for new episodes is frustratingly slow. Given that the episodes are short, it becomes costly to keep purchasing coins to access more content each day. Even after buying coins, there’s often a delay before additional episodes become available, which feels unfair—especially since we’re essentially being penalized for spending money. For instance, some episodes are only released every 48 hours instead of the expected 24 hours, which adds to the wait. Additionally, the "Rekindled Heartache" series has been stuck at episode 646 for nearly a month, with no new episodes released despite other episodes showing as available. This makes me wonder if it's common for storylines to halt in their release. Overall, I find it hard to justify buying coins when episodes take so long to drop. It can become quite expensive if you want to listen to a full book. I recommend being cautious if you're considering downloading the app. While the storylines are good, the limited availability of episodes can be quite frustrating. Now A Queens Betrayed is not loading in new episodes and there are a lot more and is said to happen daily but it’s been a week and no new episodes release on mine at least it might be all I’m now sure. But it stinks when it doesn’t release the footage.TbettsVersion: 3.4.2

It’s pretty okay, pretty good 👍Okay so this app is okay. The stories seem interesting and I love listening to these when I do dishes, but I have a question. So I clicked on a vip story and I thought I had to pay like coins because I read some reviews, but it didn’t charge me anything. Im a bit uncomfortable because I don’t want it to charge me after the whole story finishes. So please let me know if I pay or not. Okay now I have a problem. So I read review of someone who had the same problem. I clicked on the app one day and all the stories including the free stories on my for you page were gone. Nothing showed there and now I read the vip stories. I still have a free story i’m reading though, but I need that to be fixed. I tried deleting the app but that didn’t work and now I’m upset. I kept the app and still listen to stories but it would be amazing to get that fixed. Im not logged in so maybe that’s the prob but I don’t really want to log in. If that’s the case, let me know please. Thank you for listening and hearing me out. Edit: I found out that I need to pay with coins to listen to the whole story. I can also listen to vip stories. Edit: I don’t think I wrote this but I actually really like this app and all my problems are solved, I have no problems in this app so yeah. Thank you for responding to me!.I tried so many namesVersion: 1.9.6

Good storiesThe stories are good. The annoying thing is the auto start of a story that you weren’t listening to which will lead you to have to stop what you are doing, grab your phone, stop the story you aren’t listening to, and then start a stories that you aren’t listening to. The other annoying thing is that you have either buy or earn coins to focus on one story. The way you earn coins can be to watch annoying ads or play games. If you play games be careful to understand you have no more than 30 days to complete all task. If you believe a game that says you have 60 days to complete the task, you will be as disappointed as I was when you reach out to support about not getting your reward (coins). I completed the levels I needed to with 18 days left of the 60 days and support told that I didn’t complete the task in time. The rules clearly stated 60 days to complete. I gave them screenshots of the fact that I was even past the level and that the offer still had time left for completion. They didn’t give me my reward and would even explain why it says 60 days to complete, but yet it was less than that. I use my time to earn the coins and yet I didn’t even get them in the end. I’m disappointed with their support team. I’ve been using this app for over a year now, I have dealt with the app being down and not loading so that I could listen to my stories and with them changing the whole layout making it harder for me to find the stories that I’m listening too. I could put up with that. My just getting closer and closer to not using this app anymore, mainly due to them not honoring what the game says in the rules. Just doesn’t make me trust this app..LMTS9336Version: 3.7.2

Great AppSo this is a great app with a lot of stories on it. I’m confident that everyone will find something that interests them up here. I do love that all of the stories I have listened to so far gives you a good amount of chapters for free so you can get a sense of if this story is really for you. Fair warning there are some stories that get really long (1000+ ch) and if you’re like me and can’t wait to find out what happens next, you can pay to unlock the next chapter but that can get a little pricey. Most stories will let you unlock a certain amount of chapters daily for free, I suspect using ads to offset the cost. I will admit the timing of the ads can be a bit annoying, often triggering mid-sentence in a story. There is a VIP coin package that disables ads for a certain period of time. I like listening to the stories while driving so If that interruption bothers you I would recommend getting the package if it’s in your budget. But overall very good app and the only criticism I have is I would like to see more customization options for arranging favorite stories in my collection/library. Thanks and keep up the good work..Shinobi484Version: 2.7.7

I’m confusedSo I was just testing out a theory and I appreciate that it was thought of by someone but I’m also disappointed because I have dropped quite a bit of money into this app mainly because I am enjoying the book that I’m listening to but I don’t understand why I have to wait basically a week and a half to listen to episodes that are only 5-10 minutes I wish that the episodes were at least a bit longer like 20-30 or even 15 I understand dragging them out but sometimes it’s ok to shorten the big books or series of books in order to keep the listener wanting more giving a taste is ok but when my credits charged changes without me knowing like going from one to five too seven too ten and so on it’s basically cheating me out of my money and episodes I do enjoy the free ones but I just encountered a two free and a free one for watching 7 adds and I watched the adds got my free episode but not the other two now I have to wait 22 hours for the next two free and I’m broke again I don’t want to delete the app but the amount of money I have spent I should have been able to listen to 3-4 books by now I literally stay up late just to listen and with 2000 plus pages or episodes it will take at least 4 months for one even with buying credits..LongfanghighbridVersion: 2.13.0

Good App…BUT!This is a good app. I like the stories I’m currently listening to, BUT… when you have stories with over 1000 episodes, unlocking more than 5 episodes would help. I also don’t like that it doesn’t ask if you want to use your coins. I purchased 40 coins, which included 50 coins free. I didn’t buy coins to use immediately. I wanted to save my coins for when I get to the end of the free episodes and don’t want to wait until the next day for the next ones to be unlocked. I just purchased my coins. Today, I was about to use coins to unlock the next episode. My coins were all gone! I wasn’t even notified that my coins were being used. When you give the announcement that the next free episode will be the last, it should automatically stop. Coins shouldn’t be used unless we actually choose to use them ourselves. I also hate that after you finish the last free episode, it automatically starts a new book. That should be our choice as well. I wish there was a setting to turn off automatic coin use and automatic start of new books. Until using coins we spend our own money to purchase can only be used by our choice, I will not buy anymore coins..QTinaMVersion: 2.7.4

DyslexiaI ran across this app on Facebook. I listen to the episode there and became interested in it. This particular book call, saving Nora. I was so engaged that I decided to give the app a try. So I found it finally saving Nora. I have a listen to up to 12 episodes and I’m hooked. I can’t wait till the next day to listen to a few more episodes now I am dyslexic. I found this out in college. I have always been hesitant of reading books to the very end. So now that I can listen to audio on audible app, and Ashley, see a picture that details the storyline it’s just a cool thing to be able to do. I’m also a two time author in to anthology books. So now I am beginning to write my own book and with that being said, I definitely want to be able to offer audible to my followers and purchasers in the near future. Thank you so much for this introduction and I can’t wait to get to the end of saving Nora to find out if everything will be happily ever after. And then move on to my next selection. I give this a total of 12+ stars if I could..TalkkitupVersion: 2.5.3

There’s only one thing missing!I love this app, but there’s only one thing missing for 5 Stars! When I tried to stream this to my TV/Roku, it wouldn’t play it said due to trying to record or something like that and I wasn’t trying to record. I wouldn’t even know how to do that. I only want to be able to watch the animation part (which is my favorite feature of the app) on my bigger tv screen instead of on the tiny screen of my cell which even with my glasses on it’s still difficult for me to see especially when I’m at home and not on the go. I would also like to be able to listen to it with the higher volume of my tv instead of with cell phone speakers straining to listen. (Also while at home not on the go) If there was a Roku app, I would gladly get it, unfortunately that is not the case so I’m stuck trying to hold my phone and strain to listen for hours which can be a bit tiresome and frustrating when you just want to lay down listen and watch and you have to hold the phone! So for me that is the only thing missing. The fact that it won’t let me stream it to my Roku so I can watch and listen to the incredible stories on my tv..Tommiegirl75Version: 3.0.6

Love it but….I am totally hook with this app! Love the stories that are played!! Love listening to the stories/episodes.. Saving Nora, Trading up, the Return and Crowns Obsession are my favorite stories to listen to plus several more stories. I’ve had a hard time reading books but these audio series are perfect for me, giving me the chance to envision what going on! The disappointing part of this app is now that I’m so engaged with these stories they start only releasing one episode a day vs the 8-10 a day!! I’m almost wanting to stop listening to the stories all together! I don’t like the fact I can’t stop the stories that I don’t want to listen!! I’d prefer to let the auto play continue the stories that are in my library not just random stories that I’m not interested in. I just wish that I could listen to the stories that I selected. This one free episode a day is really frustrating. Please do something about the auto play and only releasing one to two episodes per day! By this rate it will be two years of listening to one story! Absurd that it takes this long to listen to a story! Please please help fix this! I don’t want to lose my interest in listening to this app! This is why I have 3 stars and not 5 stars!.Bebedeluz69Version: 2.5.5

A decent appBased on my experience so far, Pocket FM is a decent app for listening to audio stories, but there are definitely some areas that could use improvement. I've only listened to one book on the app, but the story itself was captivating and the narration was well-done. The app has a wide variety of content, which is a big plus. The user interface is also pretty straightforward and easy to navigate. However, a major frustration for me has been the CarPlay functionality. When I'm listening in the car and I press the 10-second skip button, it doesn't move forward by 10 seconds as it should. Instead, it completely skips to the next chapter. This is a significant issue, especially when you just want to quickly jump past a small section and not lose your place in the story. It makes using the app in the car a very clunky and inconvenient experience. Overall, the content on Pocket FM is good, but the app's performance, particularly with CarPlay, needs a lot of work. If you're someone who listens to audiobooks while driving, this is a problem that could make you want to look for an alternative..Mr VasconyVersion: 3.17.1

I’m glad I came across this app!I honestly don’t know how I ended up with this app. If an app has NOTHING to do with my school or my children’s school I automatically delete it. Including social medias. Once having the app, I ended up listening to part of the first episode and I immediately got HOOKED. I listen to the story in my car, especially when I’m stuck in traffic, I listen to it when I’m cleaning, I even stopped watching tv because I love the story I’m reading/listening to. My only problem is, and that’s why I have it 4 stars instead of 5, in the beginning it gave me 6 free episodes daily. Since I study a lot 6 episodes was more than enough per day. Now all of a sudden it doesn’t give me any free episodes. Some times it’ll only give me one UNTIL 1:00am. Which makes no sense? After I bought coins my episodes went from costing 8-10 coins to costing 12-14 each episode and no free episodes. I’m a student and a mother, and I refuse to spend anymore money on this. If this issue can’t be fixed and I can’t have my 6 free episodes daily, as much as I love my story, I will delete this app. I can find something else to love on my free time..Fannie BunnieVersion: 2.7.6

Too many adsWith this new update I am getting ads randomly that pop up before a chapter plays that is unlocked with coins. I thought the point of using coins would be to unlock chapters and not unlocking ads. I would randomly have ads with audio that pop up in the middle of a chapter drowning out the story I used coins to listen to. Also some of the ads hide the button to close it above the usable space on the screen making it tricky to close out. There also needs to be a way to remove stories that have auto played that you don't want to follow. I don't want to be listening to one story and then at the end of the chapter, it jump to another story I am not even interested in. After this update, ads still play randomly in the middle of a chapter and some of them are obscurely loud cutting out the ability to hear the story, and your ability to hear if you are wearing headphones. I would understand if ads play in between chapters but not in the middle as the story is playing. Also after the ad for the pop up play and you get back to the story, the playback controls disappear. You need to exit out of the story and back in to it to be able to play..Xer0fyreVersion: 2.4.9

Really Enjoy, BUT….I have LOVED this app for the last few months. Tons of amazing stories, each with thousands on episodes. This has been my go to source of entertainment. As other people have said in their reviews, it was pretty easy to buy coins and slowly spend them across a couple different stories at a time. Each episode costing 1 coin each and you could buy three per story per day. OR if you were willing to wait a day or two, they would become available for free. THIS IS WHERE IT TURNS SHADEY! After several months of using the app, spending good amounts of money, and getting really invested into several stories, THEY CHANGED THE WHOLE PAY STRUCTURE! They took away waiting for free episodes entirely, got rid of the lower cost episodes (from 1 coin up to 9!!), lowered the amount of coins you get per dollar spent (from 10-15 per dollar down to 5-6 per dollar). And the raised coin per episode is across ALL STORIES! Not just ones that you are far into. So, now it costs as much as a whole novel to listen to 45 minutes of a story. Absolutely ridiculous. If this isn’t changed soon I will update this review and get rid of this app. Quit being greedy and let people enjoy these stories..Scotsman21Version: 3.24.0

Glitches1st I must be listening to 20 diff books. For some reason, when I’ve listened to my last unlocked ep, it’ll play the next nook but it keeps playing a certain one over and over but it plays from the beginning of the book and I’m like on ep 600+. I have to scroll to get back to the ep I was on and next time it happens again. 2nd, do you realize how much your customers have to spend to finish 1 book? Again, I have around 20! 3rd, when I buy coins, I use the sleep button to stop the series so I don’t use it on eps I find I don’t need to spend coins on but it’s so touchy that it’ll start playing the new ep even though I wanted it to stop 🤦🏻‍♀️🤷🏻‍♀️ 4th, I’m about to give up on some of these series because the storyline is getting silly or repetitive. Some of these books keep me vested but it gets expensive because it gets dragged out. It’s much less expensive to just go to Apple Books or kindle books. 5th, I’m on ep 600+ on one series and 900+ on another but for the past few days, it won’t release new ep. I have to pay 9 coins for all the ep following in order to go further. This sounds like a scam to have us spend $ on coins. What happened to ep released each day?.3-4meVersion: 3.24.1

Great stories but a buggy appFirst, I have to say that there are some incredible writers who support this app, and I have really enjoyed there work, however the app leaves a lot to be desired and so I am writing this with the hope that thee developer will address these issues which detract from te enjoyment of their content. In short, there are two issues which really frustrate me. The first and arguably the biggest is the auto-advance function which either restarts your existing stories at the beginning making you lose your place (you can find it again fairly easily but it is a hassle), or launches random stories you have”t selected. I understand the value an auto-advance feature could bring if it advanced to the next chapter of the stories in my library, but this doesn’t do that and there isn’t an option to disable it so I find myself racing to press pause in time to stop it. The second issue is that the app randomly jumps to a different story randomly even when my phone islocked. It’s really frustrating to lock my phone and put it away only to have to pull it back out and respect my story because the app decided to go to a different story..Harlequin13!Version: 2.7.1

GreatThe stories are great. A lot of them (5 so far) though are very similar in storyline some differences is the author and character names. Another issue is they are not consistent. One chapter says the kids age is 4 the next chapter says 3 and then you get another on that says the kid is 5. It says the story takes place 4 years ago and the child is 3 then it says the story took place 6 years ago and the child is 5. All of the stories I’ve read so far have the same inconsistencies. Because the stories are good I was able to overlook them because it’s not really a big deal. I just think it should be looked into and proof read before posting it. I also wish there was an option to read the stories not just listen to them because there has been major issues with the stories skipping every 5 or 10 seconds which is really annoying. Also a lot of the stories have 600+ episodes and just seems like it’s just dragging on to make people pay more. Some of the stories shouldn’t go on forever and just gets boring after awhile. This is all just something to look into and think about..Fisherc94Version: 2.4.5

Very good storyI like it. But hate that you make we wait longer for a bit more story..Cvgr fVersion: 2.4.9

Make a subscription planHi, i love this app and i love the stories too but the coin system makes it frustrating to continue listening. Having to pay for every single episode becomes very expensive and takes away from the overall experience. It would be much better if you introduced a monthly or yearly subscription that allows users to unlock all episodes, similar to other streaming platforms. This would make it easier for listeners to enjoy stories without constantly worrying about coins running out. I genuinely like the app, but a subscription option would make it much more user-friendly and worth it..@&$@7$8Version: 3.31.0

Price’sIt’s an amazing app, but I can’t listen to all the episodes 😩😩😩😩.JJoncloudnineVersion: 1.4.4

Re ListeningLove this app!!! The stories are amazing and very interesting, love to re listen to the stories I have started over and over Expecially at night!!! Unfortunately, it is not allowing me to relisten to the chapter’s anymore. I love to go back and relisten and it use to let me. Now it does not let you. It plays the last couple of seconds of every chapter. Very frustrating when you want to re listen to previous chapters..Leenie110Version: 2.15.1

Love hate relationshipI love this app the only downside is when it automatically goes into another series when there are no free one left to listen to and the next one in the series your listening to is locked but you can not choose or remove stories your not interested in please help me understand why that would be something as i would rather have an option to remove it or say its not something i am interested in. other then that it’s great and there are dome amazing stories..GentlelambslaveVersion: 2.15.1

DownfallThe one I’m listening too first said that it had 405 episodes but now it says 130 and that it has 99 new episodes but there are no new ones Btw the one I am listening too is “chosen by fate rejected by the alpha” I am going to find a new app soon.1758$7767Version: 2.14.0

Like itThe stories are longer and more detailed but you have to wait 24 hours to get 3 free episodes or watch ads for 9 coins.🙂🙃🙁☹️😕Version: 3.35.2

Alphas bride new more videosYou guys need to make more videos or still image videos for this series and other series too. Sometimes it’s hard to visualize things it would be a five star app if that could be accomplished..Niglet NateVersion: 3.28.2

Great app I recommend itYour not forced to pay you get great stories episodes unlocked daily every i can care about is great, but the resume function is a bit too strict making it hard to re/listen to episodes it will just resume on the last second and skip to the upcoming episode I highly ask for this to be fixed..@guccy_kxdVersion: 2.15.1

Enjoying the stories but not the appI am really enjoying the stories but I am not happy with the way my purchased coins are being used on free episodes. I purchased coins on 3 separate occasions and didn't pay attention to how many episodes I was getting with the coins I purchased. The second time I got coins I counted haphazardly but the third time I only used 2 of my 45 coins before it told me that I was out of coins, the only thing that I can account for is that they're being applied to the free episodes. When I went to the support area they don't have a way to discuss the account. All I can say is be aware and limit the purchases of coins or wait for free episodes to be unlocked. Disappointing!.ToniRich918Version: 2.10.1

EpisodesLove the books in pocket fm but I wish when you bought coins it would show his much you pay in total because when I purchase it’s a bit over what they show also I wish all the episodes are released at once! Since I already have to pay for coins why do I have to wait for new episodes of the book!!! All in all it’s good and I love the books!!.Dig lover 12Version: 1.9.8

Some amazing storiesSome stories are truly amazing and some are meh. You need to be patient to find what you like..Twilitezone1972Version: 3.35.1

La fiancée de l’AlphaJ’aime trouve ça plate d’avoir a toujours payer.Viviane2407Version: 3.35.2

ExpensiveIt has great stories but I can buy books on audible cheaper also you can watch several ads to unlock an episode even though they play ads during a story and that doesn’t unlock anything?.IcjimpVersion: 3.35.2

Stories get removed to soon!I love the stories but I don’t like the fact that stories are removed before I reached the end of it!.Granma47Version: 3.35.2

Do not like outfitsGet rid of the ears!! All the other characters are dressed elegant and her in stupid ears and dumb dress seriously. I know this is ai but if you want people to follow then keep it consistent.Lee may jayVersion: 3.35.1

Free episodesI stopped getting my free episodes after I hit ep 350 why’s that I do love the app otherwise.Harv2577Version: 3.35.1

GreatGreat story I love it.Yannick AumondVersion: 3.35.1

My Vampire SystemThis needs to turn into a full motion picture or television serious backed by some large companies because this story is fresh and amazing! Love the Supernatural elements like no vampire story I’ve ever read.RAVENART13Version: 3.35.1

Great AppGreat stories.RrrHJVersion: 3.34.1

Cool appCool app.SpeedyqwpVersion: 3.34.1

My thoughtsI must admit, this app is quite addictive and entertaining, even though the stories in it are quite extraordinary….IykolocistVersion: 3.34.1

Final zoneI’ve been listening to an amazing audio series for the past 2-3 years. I just reached the final zone ( 260 episodes left) and now i have to pay over 100$ to know how it’s gonna end? Well, that sucks. Or I can watch 8 ads for 1 episode .. 2080 ads to see the end of it? I guess i’ll never know what happens after that.Kuush13Version: 3.34.1

Accidental marriageI am enjoying the Entire movie so far, it’s taking a bit long to reach the end with anticipation longing to find out Who the gorgeous, Prince Will end up marrying..ReMeSoVersion: 3.33.2

So far so goodEnjoy the story I’m listening to. Still waiting for the other shoe to drop. When will request money to finish the story..Bald269Version: 3.33.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.35.2

Pocket FM: Audio Series Negative Reviews

FrustratingThis app is expensive first of all. So if you’re not into paying 100 or more dollars to listen to one story you should look elsewhere. There should be a monthly flat rate like 10 dollars a month to read any story. I don’t mind watching ads to get coins but it will lower the amount of ads you can watch over time to make u purchase coins. It’s definitely not worth the price. The stories are interesting even though a lot of them switch from the good narrators half way through the stories and use crappy ones later. I’m a little ticked off because customer service is non existent and hard to find in the app. I got zero response from customer service after emailing them to fix my issue. How is it that you can’t purchase any episode you want? You have to buy all the previous episodes in order to access a later episode. This isn’t that big of a deal except for the fact that I purchased the binge pass which was a special deal for Black Friday where you could listen to anything for a one time fee of 1.99 and I was halfway through a story when the binge pass expired then when I tried to purchase then next episode with coins it tells me I need to purchase all the previous episodes. That’s a rip off because on top of paying all the coins for the previous episodes I’ve paid an extra 1.99 that’s not a deal. You need to fix it or else it just feels like being scammed. I’m so disappointed with this app. I feel like the people who made it are just too greedy and don’t care about their customers and the minute I find another app like this one I’ll be switching..Sin slayerVersion: 2.6.4

Feeling scammed!I’ve had Pocket FM for over a year now and have enjoyed the stories immensely and have spent an excessive amount of money. But what troubles me, if I’m listening to a new story and it runs out of paragraphs, it automatically switches me to another story that perhaps I don’t even enjoy listening to or I don’t wanna listen to it just choose it and it burns up my coins. The coin is very expensive when you’re listening to a story and each paragraph only last 4 to 5 minutes for nine coins,,,,, you go through a lot of money very quickly and that’s very frustrating. I feel like I’m being stolen from! when I’m busy I listen a lot and the last thing that I want is to have my coins used on a story that I do not care about that Pocket FM decides I want to listen to that needs to stop. I’m only listening to about four or five stories right now. Stories on me and I’m tired of it. I want control over what I listen to and how my coin coins are spent. Quit stealing from me well, I will discontinue the service and delete the app right now. I figured I’m probably owned about 300 coins because of the stuff that Pocket FM chooses that I do not care to hear nothing about! What the algorithm is doing as I may have been listening to a story and decided I did not want to spend money on it after it started asking for coins, I stopped using that story and deleted it well it will pop back up and burn my coins up and it makes me mad as hell please refund my coins. Thank you..Kenby62Version: 3.35.2

Coin malfunctionsI bought a bunch of coins 2 times and turned Auto Unlock off and when I tried to manually unlock a episode it said that I had to spend more money then when I check my coin balance for both times I was out and the second time I checked what my coins was spent on and it said I spent no coins today yet whenever I Checked this morning I had over 114 coins now I only have 6 although auto unlock was off this is not the first time this app has scammed me i have been using this app ever since 2023 and deleted it multiple times the story’s are really good but at the end of the day this app is a money grabber I keep thinking they fixed the issue because of the big up dates but now I know for a fact it’s not just a bug but it’s made like that they always take my money and there is no actual support it’s just questions ppl may ask and answers that all the help you get never downloading this app again it’s a straight up scam and dose not give every user the same version I have 3 phones and the app looks different for each even tho it’s fully updated I love the story’s tho so now I have to find websites that don’t give credit to the author and is illegal just to read a story I started so I can finish it there isn’t one word in history I can use to describe the amount of frustration and rage Nate this app causes atp imma have to find a new hobby bc all the other apps i know of don’t have such good authors but I can’t stand wasting hard earned money atp I’m doing charity 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️ -10/10 neverrr again.Only1Reader15Version: 3.35.1

RUN!!!! Do not get this appIn the beginning you get free episodes that are 8-12 minutes long. You then have to wait 24 hours, purchase coins or watch videos to get the next episode. However, this changes to more days before you get a new episode or needing to watch up to 15 videos to get one episode. It will say watch 1 video to get one new episode but after watching the one ad, you need 6 more before the episode is opened. They will credit you with $5 worth of coins and automatically apply those coins but after claiming them, they say you have watched the free daily episode in advance and therefore, the next free episode will not be available until next week. So you are stuck waiting or needing to watch 15 videos for 1 or 2 - 9 minute episodes. You can’t ever purchase enough coins to listen to the entire “book” because these episodes are like soap operas. There are currently over 6000 short episodes in Saving Nora and they are adding more. So purchasing is not an option because I don’t know anyone who wants to pay hundreds of dollars for 1 so called book. So just RUN before you get hooked and sucked in. The great thing about not having a new free episode offered for a week is that it gives you the opportunity to forget about it!!!! PS most stories are raunchy and poorly written. They will automatically start playing a new book and I have to keep deleting those out of my library. If you purchased any coins or the free $5 worth of coins they “gave” you will also be automatically added to another auto book even if you don’t want to listen to it..RmigaVersion: 2.14.3

I’ve been trying to get in contact with customer service for the last week nowThere are many discrepancies with my purchases of coins. Not only is the coin price too much but they had a $.79 option for 10 coins and they took that away. Also, there was one for 120 coins and they took that option away. I don’t know if it’s just from me or from the whole app but I think it’s crazy. Also. I will see episodes, say nine coins and then the next day or a few hours later it says seven coins. Once all my coins are gone. I like Pocket FM I like insta empire. However, I don’t like the cost of coins I don’t like the limited amount of free episodes. I don’t like the fact that I’ve listen to about four or five stories so far about 10 episodes each and they all sound the same. You guys really gotta do better. I have been charged twice for one package. And there’s no way to contact Customer Service to get my refund. I’m frustrated. And I’ve decided that once I’m finished with Insta Empire, I will no longer be purchasing anything from Pocket FM. If someone could reach out to me to resolve this issue that be great. I just want my coins I paid for the $10 pack. And I didn’t get my coins. If I could read this zero stars at this point I would. But Apple makes you put at least one star so that’s what you’re getting for now.. If the app improves with customer service and correct billing to coin ratio, then I will make another review on how I feel bad..Ebbies726Version: 2.7.2

ScamI will admit the stories are good and the author deserves to be paid and i can see work went into the app but its all a scam. The comapny is based in india and the customer service is non existent if you pay in app you sometimes wont get your coins and no refund if requested through apple most times. Coins are changing price often from 3 to 7 to 8 or 9 then 14 for a chapter. There prices are made up you cant buy a series in full for a price only coins subject to random worth changes and a sub par experiece when it comes to transpancey and cost. The app itself is good for some stories they have ai generated scences or animated stories for the frist few chapters. The issue is the coins and app itself it has ads unless you buy coins and even if you buy coins they change the price often like say you buy 180 coins for 20$ then right after they offer 250 with a bonus 27 for 25$ or even 360 plus 80 bonus coins for 30$ but never before or out right and they only offer good deals for a frist time buyer after that nope so lets say you make a secound account to buy the max 800 plus 400 coins pack with a frist time discount surely you could pick up where you left off and finish your book in one go but youd be wrong to get chapter 502 youd need to buy all 501 chapters that came before. i will say they do gove you 8 free chapters a day to start then roll you down to 4 ,2 and eventually 1 a day even if your 3000 chapters away from the end. its a scam simpe as i can put it dont get hooked fined what you like and go buy the book its cheaper..KjkillergVersion: 2.7.6

This App is a disgraceSure, this app has bingable content. But, it gets you hooked on a series for free. Then you get to a point where you either need to buy coins or wait for the episodes to unlock. In the beginning it might only take 12 hours to unlock 6 episodes. Then 24 hours to unlock 5 episodes. Then 48 hours to unlock 3 episodes. So you have the option to buy coins. When you first start it gives you trial offers. Where you felt like you got a deal. But surprise when you use the coins the amount of coins goes up each time you buy an episode. So you go back to the store and buy more episodes. Okay now they are more expensive. But you do it because there’s a couple options that are justifiable. Then you use them. The amount of coins you need to unlock episodes keep rising and you run out again. By then, you are engrossed in the story and you can’t imagine waiting 48 hours just to unlock 3 episodes. So, you go back to the store. Guess what? No more deals. Prices for coins have exceeded any possible idea of affordable. There’s no way to earn coins. There’s no promo codes or deals you can get anymore. So you’re just screwed and left hanging from a cliff. There are hundreds and hundreds of episodes. So waiting every other day to just listen to 3 episodes is unimaginable. It would take me more than a year to finish the series or hundreds to thousands of dollars. The quality of the content is unreliable. Some of my favorite best selling authors sell their books for 30-50$. There is absolutely no way that what this audiobook service is doing is admirable. I am disappointed. I feel robbed out of time, energy, and my hard earned money..AmbuhjayyyVersion: 3.13.2

What the heckFirst of all, I love the stories that I’ve been following. Secondly, on one story, I am on chapter 246 and each day I’m allotted like three chapters which has shrunk as I’ve gone. On the other story I’m following I’m like at 146 and I get one chapter a day now. With that being said, it brings me to the what the heck I literally just watched 19 ads to unlock two chapters and it kept going and so I said no stop and then it said I only had five credits. I should have at least 20 credits at this point because I had four when I started, I was falling asleep watching these ads so that I could at least watch and listen to two chapters and now it was for nothing and I know you guys get points and money for every ad that we listen to and watch especially if we click bait it, so I’m very frustrated. I’m very upset because I’m the one who lost out on my time. With zero reward, so what the heck how are you going to compensate me for the time that I lost because your ad system isn’t working right and this isn’t the first time something like this happened this is the first time that I went for the whole, you know two chapters at once i’ve had to watch to get credit in the past but this is ridiculous. I push the button I followed it it said 0 to 17 to 17 to 17 all the way until it was completed and then I clicked the button and then it started another ad and it was like I got only one creditcredit for almost 20 ads one credit for 20 ads. This is ridiculous. I’m so upset right now if I didn’t like these stories so much, I would delete this app until people never use you guys I need to be compensated for my time I need my credits..Dew Drop silverVersion: 2.7.6

Good stories, but EXPENSIVE.Of course an ad suckered me in to a story, and I was hoping it was either ad supported or subscription-based, but of course not. You buy coins, and unlock them that way. I’ll warn you, for a story with hundreds of chapters, that gets expensive FAST. $20 for a few hundred coins when episodes are 4 - 8 coins a piece, screw this! The story does seem entertaining but I’ll be finishing the one I started (which will already cost me a ridiculous amount total, for over 800 episodes) and then I'm done with this unless they offer subscriptions. So, not bad at all but I’d only suggest it if you like burning money for audiobooks. I just can’t justify paying over $100 or much more to get through most of a single series. It’s highway robbery, even when buying coins in bulk. Edit from developer response: that’s still bull crap. even if your annual subscription was like $100 and something a year, if I’m listening to multiple stories that have hundreds of chapters each, then that’s still far cheaper for me. I’d pay that. But the pay-per-usage model is LOADS more expensive, as I then easily pay that same price for just one story, so don’t use scripted marketing terms to make it sound better because it isn’t. You wanna know what else would allow me to select the stories I wanna hear? A subscription plan! I’m not stupid. I know that’s just marketing talk. But it shows y’all have no willingness or plans to return a subscription service, so I will be finishing the one story and then deleting the app unless a subscription service is added back. Enjoy my $100+ for one whole story before I do so. Ridiculous..Creepperklr2Version: 2.2.9

Ridiculous marketing scheme. Few good books with even fewer good voices.I got this app starting a new, mind-numbing job. Loved it in the beginning even though I had to sift through dozens of books just to find a couple I liked. Seems like most stories are the same or have similar plots. Like reincarnation or alternate reality. Crappy life to stupidly amazing life. Episodes are free but once you listen for a few days, they only release like 10mins per story per day listened. So instead of an hour or more of immersion, you only get a small bite and are left hungry for more. This would be fine, if the books were affordable. You have to buy coins which don’t seem expensive. When you look at the cost per short episode, you’re paying over $100 for 1 dang book. Clever but greedy marketing scheme. I’m done after dealing with mediocre stories with mediocre readers for a year. I haven’t spent one cent and would never spend that much money on a book. I’d pay $15-$30 for a gooood book. Absolutely ridiculous. When finish listening to your story, you’d think it would play the next story in your library right? Wrong. They only play books you’ve never heard of and starting new stories when I already have multiple is another greedy marketing ploy. Never using this app again. Highly recommend you don’t either..Alright game7Version: 2.6.2

Update: 2 Stars…Minor issues 3.75 would be a 5Update: So I emailed their support team about the coin issue and they responded saying send me screenshots of the app saying you received so many coins but only gave me one instead. So I sent multiple screenshots showing this, after that I haven’t heard anything else from them saying they will be giving me the coins that the app said it gave me but didn’t. I even emailed again asking about it still nothing. Why should I pay for episodes when they can’t even keep there words an give me my coins? Overall the app is great an I enjoy it. I’ll buy coins to listen more sometimes. However there are a few things that I’m having problems with, when I’m watching the adds to get free coins after watching it says you have received 2-10 coins respectively but every time I only receive one no matter what it says. Another issue is the free episodes I haven’t received any in two days. I’ll watch the timer like last night before I went to bed it said six hour remaining, but after I woke up it says 21 hours remaining. Like I said I did purchase coins so I can keep listening but I would prefer to also have the free episodes and coins so I’m not spending more money than I need to. After this is fixed this is a five star app and I’ll gladly update it to that..Aj2007!!!!Version: 2.7.5

Great stories, but a total rip offI am surprised there isn’t a buy book option. It’s broken up into 9-15 minute segments and the normal progression rate is 3 in 48 hours? Plus it has adds? I bought the new user package, and it was letting me listen to 7 a day, plus I had plenty of coins to listen to a few extra episodes a day. I got about an hours worth of listening and I was fine with it. Not great progression, but I was making progress. For the 3 bucks I spent and multiple hours I spent in adds, it seemed fair. Then it completely stopped my progress. I have 340 of my 400 coins left from buying the package and that would buy me maybe 42 episodes non stop. There are over a thousand episodes. 320 coins is $40. The book I was into had 1395 episodes. I am 232 episodes in and it would cost me approximately $1000 to unlock and binge it out. That’s ridiculous. I would have been happy to part with 10 bucks and even suffer through some adds, to be able to listen to it at my leisure, but this is absolute insanity. The story was great and I am hooked, but the format is complete trash. I don’t want to spend months getting through a book at a rate of 20-30 minutes every two days. Do not waste your time on this AP and get hooked into a story that you won’t be able to finish without breaking the bank or waiting over a year to complete. Do better..Stick1505Version: 3.23.1

It’s a start..This app is fair right now, but it has the potential to be a very good app. I have been an audiophile for many years. My Audible library is in the thousands, but I get bored and this is SO DIFFERENT IN A GOOD WAY than an audiobook when you are looking for a little different. Pros include a story with some characters that can be seen so you can keep that in your head when not listening. Con of that is I now know they change the characters! That’s bad and will never get 5 stars if that doesn’t stop. (I know you can get them to sign a contract for a whole book!) Pro is many many titles for free and if you wait a couple days between listens than it’s all free! DON’T SPEND COIN MONEY! It is not reliable or refundable and it gets you literally nothing. The best plan is a back up free app like “TuneIn free version” to listen to on off days will keep you entertained while you wait for your next episodes to drop. Another 2 cons are the length of these books and plot repetition. Both can be cleaned easily and there is so much material that even with the plot repetition you can decrease the number of episodes so someday someone might actually finish a book! A good long book is a good thing but not when the content is repetition and ridiculous. I think it has potential for more success..Jellylorum4Version: 2.10.2

The good, the bad, and the uglyI like the audio books and the fact it has visuals to go with it and the voice actor for my vampire system is good. The stories are engaging however the visuals don’t stay consistent and character images changes which is really annoying. Me personally I don’t get ads to get extra videos a day and I don’t even seen the subscription service which is not worth it.. the story is good however some voice and visuals change taking me out of the immersion which I don’t really like. Now the big bad ugly elephant it the room… this app charges way to much.. even a low budget movie does not charge this much to watch. For the fact my vampire system was a 28 Harry Potter book length it should cost max 400$ to finish. If they had a full fledged out video with the reading making it into a series or making their top 10 a reason to pay 30$ a month for a subscription and letting people have freedom to watch as much as they want without trying to be greedy and nickel and dime everyone for their content they would make so much more off this app or at least giving people the option of picking a few audio books with full video with the subscription to binge. They would get more people to want to join making more money in the long run.Hey hey hey yaVersion: 3.35.2

FrustrationsI like to listen to audiobooks while I drive. I have a few on here that I’ve been listening to. The app started off allowing you to listen to a good handful of chapters but then will require you wait 24 hours (or more) for new unlocks or you can buy coins which are unreasonably expensive and would cost more than a physical book if you keep making purchases. You can also watch ads to get coins but after watching several, the coins never appeared in my account. I refuse to pay for coins because of the overall cost for experience so I’ve always waited for the next free chapters to come in. For my current book, the app will not allow me to listen to the final 30 chapters without coins no matter how many days go by claiming to be “climax episodes” - just all the sudden everything I’ve known and have been accustomed to is not an option anymore do I can’t finish the story. It’s really annoying. There are a lot of other minor issues with the app itself. For example, sometimes when your free chapters are done and it automatically goes to your next book, it will start you over at episode one or start a whole new book you never selected. Lastly, the quality of the stories are not fantastic. Some are super repetitive and drawn out..Roses3690Version: 3.16.1

Should call this app pocket adsI will start by saying that 3 out of the 5 stories I am following are pretty good. 2 of them I lost interest in the story after a while. My major gripe is with how many ads you have to watch just to listen to an episode or 2. I can’t count how many time theres are no free episodes and I would need to watch ads just to listen to 2 episodes. Sure the story starts out good and you get to listen to many episodes for free, but once the ads start, they are never ending. Furthermore who came up with the math that I need to watch 7-8 minutes worth of ads just to listen to one 12 minute episode of the story. By the time I get out of all the ads I will have spent equal the time to listening to an episode. Another major downfall is the amount of times I need to just exit out of an ad just to get onto the next thing! Why do I have to exit out of an ad 3-4 times just to able to get to the next ad! This app has to have the worst ads make up/ structure in all the App Store and internet combined. There are even ads I am not able to exit out of and get no credit for. I really wish the amount of ads used wasn’t so outrageous. Guess I may never finish the stories at this rate. This app and its ads are overly frustrating at times!.Bigb1312Version: 2.11.2

Poor customer serviceI have been on Pocket FM for years now and they have very poor customer service they do not respond to messages except to say that you are talking to a bot and you have to email them to get any help my first problem was while I was listening to The Return the directors cut I was beyond episode 800 and it kept locking me out of being able to listen to it, saying I didn’t have it unlocked to that point and several other problems with it I have watched so many videos just to unlock episodes then they deleted the whole story and made me start over with just the Return and no explanation as to why they deleted or were making me start over on the regular version. Then the last three days I can’t even do anything with it the main screen is back I don’t even know if my daily streak is still going because it doesn’t make a noise and at this point I am about to delete the whole thing and find another company that does stories like this I am so sick of the lack of customer service and knowing that my latest steak of logging in is over I was almost to 1900 days then I messed up and forgot to log in one day I started over and was over 100 days now I don’t know where I am at because it’s a black screen and customer service won’t respond. I deleted Pocket FM the last problem is that when I tried to login it would come up then immediately went black I don’t now if it even showed I got in and gave me the daily login bonus I tried messaging them I emailed them and then got one response which I replied to and three days later no response so I am done being screwed by this app I will find another app like this I guess it’s a good thing I deleted my account because they erased everything I had so that’s it.CB TazVersion: 3.28.0

Terrible SupportI had an incident recently where I lost access to my original iCloud and iPhone. I reached out to support after discovering that you can’t start off from the same point in the audio series without paying for all the original episodes prior, which I had already earned or payed for with coins. Trying to find support is a nightmare. If you check for support initially there is only an address — in India- which is outrageous to even infer that your international customers have to send correspondence via snail-mail and after to pay fees and wait for a response. After much experimenting, I was able to very difficultly find a support that you could send a message and get a response via email. I was directed to message account details to see if they could link the accounts together but haven’t had any response in over a week and have attempted to follow up multiple times. The stories are great, but no customer loyalty and some of the coin practices for unlocking episodes and automatically going to the next chapter and utilizing the coin balance are predatory. I just wanted to start off from where I was after spending so much money, but I guess I’m not appreciated as a paying customer any longer. Back to Line — they have excellent support and great stories as well.AlizethemageVersion: 3.19.2

Not happy with the app and playbackAfter you watch an episode it will no longer offer you the ability to replay back natural. If you try to replay to the episodes it begins at the end of the episodes and then goes to the next. That is so darn aggravating since I paid a lot of money for several episodes. I should be able to watch again and again as long as I want. I have listened to one book but I’m not gonna look at other just to throw money away. A lot of folks have those issues and I’m sure your missing lot of coin purchases. Also you don’t give more info on writers to prompt folks who may like their style of writing to listen to other things. These are major flaws of this app and I’m sure is costing quite a bit. Maybe I should be happy this book I can’t listen to over and over has cost me over $100 already. Anyway I hope you fix this. I googled several times looking for a solution and found nothing. I’m so unhappy also another book I started say each elided name and number which is annoying and is why I didn’t go further in that one. If these are fixed I’m sure earnings would increase almost immediately I really hope you fix this my book I would really like to relisten..ChubbyCheeks_2k13Version: 2.15.2

Great app, customer service unavailable, unrealistically expensive,and inaccurate data.I’ve been using this app for almost 2 months but I mainly listened to one story because of the cost you have to pay every day for 2 or 3 episodes coming out and it’s unaffordable if you’re starting to read a story that already has hundreds of episodes, can you imagine paying more than 150$ for a book that’s not even finished? Well that’s what this is and if want to know more you’ll have to spent how much more God knows… It’s unfortunate that there is such a great app with a lot of potential but for the greediness it’s made so expensive because they know when you get hooked you will have no other choice than to spend more money. There’s not even the possibly to pay a one time fee for a story a plans to make it affordable somehow. But to top off all that if you get logged you lose the coins you bought to purchase the episodes. That’s what happened to me. And I reached out to get my coins back but the customers service has not replied. I tried to call but the customer service is switched off. Overall this is a grate app but it’s made to exploit people by offering some good stories. I was told to send an email after this to get my coins back and I did that 5 days ago but no reply so far..Fabiolamar3Version: 1.9.6

What a wastePocket FM There is very little to like about Pocket FM other than the stories themselves. At first you get a decent number of episodes to listen to, then you are reduced to just a few a day, though this is tolerable. Then when you get 3/4 of the way through a story you enter the "Finale Zone" where you must spend coins to listen to the conclusion of the story. Second comes the price. The app is free, coins are not. You receive about 120 coins for $10 if they are on sale. That will get you about 30-40 minutes of listening to an AI voice read your story, sometimes adequately, sometimes very poorly, even pronouncing the characters names incorrectly. Even a short story could cost you hundreds to listen in its conclusion. The app uses coins as it sees fit and sometimes uses them for episodes you already listened to. The app also piles on stories onto your listening list that you have not selected, requiring constant maintenance, and constantly hits you with ads for coins. You could buy several audio books professionally narrated for the price of one of these poorly written stories. I really liked several of the stories and I really wanted to like the app, but it's truely the worst app I have ever put on my phone and when they hit me with the "Finale Zone" I deleted the app..RmurtaghVersion: 3.33.2

DisappointedTo start yes I do love the story I am listening to. The pricing to read a story is just ridiculous. The fact that any sane person would think it’s cool to charge over a $100 for a single book is ridiculous. What’s even more ridiculous is the fact that they give like 5 episodes for free a day knowing that is not enough and forcing you to purchase more. I completely understand that things are not free and you wouldn’t get a free book from the store but the pricing is crazy over priced for no reason. Being affordable would make them way more money than charging more that the average person could afford on a spare time hobby listening to an ebook. What is disappointing is after reading other reviews the common response is oh the coin system is so you can pay for what you want rather than a whole subscription. It would make way more business sense to also offer an unlimited listen for a monthly subscription. Personally I would prefer to have a subscription $10 a month and listen to as much as you want. And after reading all the reviews it looks like all of your customers would prefer something similar and would make more money than trying to charge over charge $100 for an audio book and turning your customers off the app completely. Totally fine to offer the coin system for those who only want to pay for what they want but you would make more money over time, have happier customers, and you would have much more long term customers as they would move to the next story when they are done. Currently I only wish to finish my current story so I’m not left hanging and then get rid of the app. If you have read this far and couldn’t fathom spending tons of money on an e book, don’t try this app because you 100% will get hooked on a story and end up paying to finish it..Kayshy5676Version: 2.4.0

Buggy and OverpricedThe app is simple but still manages to be buggy. The price of listening apparently keeps ratcheting up the further you get into a book. Prices seem to fluctuate a lot but it seems that around US$1 every ten minutes (about 5x what I usually pay in other apps) is the average. Some of the books have interesting storylines but could really use a good editor. A few minutes of free listening a day seem to be allowed but quickly get narrowed down to around 15 minutes a day. Unlocking free chapters by watching ads can be as disadvantageous as helpful as it resets the timer on upcoming free chapters. You’ll get to listen to one chapter now but a couple chapters that were nearly available will suddenly be back to a 24 hour wait. The app insists on trying to move the listener to a new story each time they run out of available free chapters or credits and there is no way to tell it not to do so. Plays annoying AI generated images while listening but lacks basic features of audiobook apps. If you aren’t dead set on listening to a specific book that is exclusive to Pocket then you are better off looking elsewhere. It’s just frustrating to be limited to a few minutes a day..MogmiosVersion: 2.14.3

Rip offI have been going back and forth with these people about being overcharged and then not getting the coin package I purchased. They asked me for a video of the purchase. Who records themselves making a purchase? I took that as a loss. Then when I did not receive the coin pack that I purchased, I screenshot the purchase and the page that showed that I did not receive the purchase. The time was clearly on both screenshots so there was no way I could use that many coins within a minute. They then asked me for a screenshot of the purchase. Conveniently, my purchase history says that I have never made a purchase. My banking info says otherwise. I have taken that as a loss as well. I went to another platform for my audiobook needs. It is actually better and does not spoon feed you small episodes. If you are wise do not purchase anything because you will either be overcharged or won’t even get what you purchased. This is ridiculous and it is sketchy to say the least. I’m sure it is also illegal for them to take money and not provide the services or products that were clearly paid for, but the legalities or lack there of is a story for another day. I’m pretty sure I am not the only one this has happened to. I’m just waiting to see how it ends..Rxpq386781Version: 2.5.7

Doesn’t work as promisedThis is a very annoying app. It says you will get 4 new chapters each day, but after chapter 69 it stoped unlocking them. It has been 2 weeks since I got my last new chapter. Very disappointed. Not an app I recommend paying for since the fee version hasn’t been working. I am pretty close to deleting it. Please fix this..DuckCanardPatoVersion: 1.5.7

Worst short novel appWhile many of the stories are great, this is a very sketchy app with many frustrating features; -every night there are new stories added to my library I have not added and have no interest in and have to spend time deleting them -once episodes are exhausted for the day, it should auto play all next episodes of stories in your library but it doesn’t, it plays random stories that are not aligned to your genre - not intuitive at all -to watch more episodes daily you have to get coins which you have to purchase (will never do this again as I was charged multiple times for same purchase and no one did anything about it-real scam) OR you can watch videos and do tasks but any free coins you have left unused daily disappear by next day- also a major scam!.Jaf94Version: 2.14.1

Hooked and disappointedIt saddens me that you get people hooked on a story, then cut it off. It’s ridiculous that you have to watch 22 videos for 2 episodes! Each episode is about 12 minutes, so we get 24 minutes for over 12 minutes in videos. Having to watch a few I get, but 22!! I would never recommend this app for that reason.Bobbisox4Version: 2.10.1

The ReturnGetting a few episodes each evening to begin with. Then down to one episode. I suppose it is meant to get you to subscribe. There are 800 episodes. A very expensive listen. Don’t think I will be using this app anymore I was at episode 291.. lol not impressed!.Pamela rbVersion: 2.5.6

MisleadingWhy have a promo video when it’s just a podcast like omg I was excited to watch this and then I found out that it’s a podcast.ChickenballaVersion: 1.3.9

Bad priceStories are good. Extremely expensive after a few weeks. Only 3 episodes unlock free to watch per day (20min). Don’t recommend.AnonymusssseVersion: 3.32.1

Too expensiveGot this app and it started out great. Then it asked me to purchase coins. I did the math and each story runs fromm hundreds of dollars to a thousand. I started reading the free episodes each day and now the episodes are being reduced in numbers each day. At this rate it would take a year or so to finish a story. SCAMMERS !!!! Now they went from releasing chapters every 48 hrs from 24 hours.KengillespieVersion: 3.23.0

Disgusting YouTube AdsI cannot count the number of sexually explicit, gruesome , misogynistic and offensive ads that I’ve seen on my YouTube. Sometimes my daughter has my phone and I have to rip it away from her when one of your hideous advertisements comes on. I have blocked and reported every single one I see, but they keep appearing. Fix your YouTube ads, and figure out how to get to your audience without using the lowest common denominator. Not everyone is desensitized to rape, sexual assault and evil like you are..Mama Bear don’t messVersion: 3.16.0

Pocket pmIt was fine before and now with all the commercials it just sucks to listen to.Wasafan33Version: 2.13.0

TrappesI saw ads on fb..its was like a nice tv show but when i download app..i start listening to audio lol😄😂im sorry but i didn’t want he listen audio i did download it bc of the ads i saw on fb.RenathauxVersion: 2.13.0

Makes you pay high fees for episodesHalfway through any story, you have to pay high fees for the rest of the episodes. It no longer counts down for a free handful of them every 24 hours. The story I listened to has 130 episodes, 80 of them you could technically get for free, the rest you have to pay $125 for!!!!!.ShamdocVersion: 2.11.0

OverpricedStories are good, but the coin system is a rip off. Why not a reasonably priced subscription. Its just audio books..G!B!Version: 3.35.2

Good but search sucksIt’s good, but series will disappear even when you’re watching them every day. If you can’t find it, no matter what even searching its name directly. Go to the continue listening section and delete. It has a certain amount of slots and it will fill back up if you keep deleting them it’ll find the old one you’re looking for it just sucks. But that was the only way I managed to find. Series I watched. And purchased episodes on and could see them in my purchase history, but be able to access them because you cannot. Open the series you were watching from your purchase history, which sucks. Because even with the name you can get from the purchase history, it doesn’t mean search will find it. Even with the full name..Normg69Version: 3.35.2

The Alpha BrideToo expensive to finish a series! 12 coins per episode as you get further into series and they are only 5-16 min long. Plus lots of the story is repetitive and drags out/on..DQudhhVersion: 3.35.1

Rip offDO NOT FALL FOR THE FREE EPISODE SCAM!!Its only there to suck you in!!! After spending 100s of dollars on one story i still am unable to finish the story because they want more money and they stop giving you free daily episodes 300$ away from the end of the story not to mention episodes have gotten more expensive as I’ve gone further into the story. The audio quality and reading quality is poor at best. I would not recommend this to anyone.KuzzifVersion: 3.35.1

Unfair Paywall Near the EndingI have been listening to Saving Nora for the last couple of years and I’m already on episode 2040+. For the last few weeks, the app suddenly stopped giving free episodes despite there still being 300+ episodes remaining. This feels extremely unfair to long-time listeners who invested years into the series only to suddenly hit a paywall near the end. Charging almost $1 for just a few minutes of audio is unreasonable, especially after keeping users engaged for years. I even contacted support, but their system failed to provide a ticket ID or email confirmation. Very disappointing experience overall. Loyal listeners deserve better treatment than this..IzzySimsonVersion: 3.35.1

Too many adsLost video on some stories. Have tried several things to fix. Contact us goes nowhere.TickedagainVersion: 3.35.1

AnnoyingYou get 7 episodes a day for the first 1/4 of the series. Now it’s only giving me 3 a day. I’m frustrated and doubt I will care enough to keep this app and finish the series with only 20 minutes of story a day. What’s the point in that. It would take an entire year to finish or several hundred dollars to pay for it. Pathetically greedy business practise..SadpurplepandaVersion: 3.34.1

The most expensive story you will ever hearI’ll start with the positives. The story’s are great. I love the story My Vampire System. However that’s the end of the positives. The cost is all the negatives of this app. They unlock about 1 hour of story per day. If you want more than that it will cost you about $1.50 per 7 min episode. This is absolutely the most expensive audio books I have ever seen. Audible or Apple audio books you are looking at $15 a $40 for a book. But that is the whole book lasting anywhere from 5 to 24 hours. A $40 contribution to this app will buy you approximately 3 hours of story time. To be short and sweet make sure you have money in the bank if you want to finish a story in less than a year..ShahshshahshahVersion: 3.34.1

Rip offDon’t download this app they overcharge to listen to each episode and it is way too full of ads. It is a scam it even advertise scam ads..OmegaclipzVersion: 3.34.1

Brilliant MarketingBest Ad strategy of ever. As a reader I was totally captured by the format. I listened to the full ad and downloaded the app. I have been out here online since the beginning. UNFORTUNATELY you must provide an age & a gender and well that's me out because not only is it none of your business, it has nothing to do with Content I can engage with. Do NOT recommend..AscentientsionVersion: 3.34.1

Nothing but glitches and bugsApp doesn’t unlock free daily episodes. Caps you and forces you against a pay wall..ProphetofdemiseVersion: 3.33.2

Close captionThere are several stories I’d love to read as I’m mostly deaf and partially blind but with no captions to read and only the title page to look at where some have both and some stop a hundred or so episodes in out of 900 or more is really unfair. If you’re going to have both at the beginning and we’re involved in it then you take it away you should try that.Cking66Version: 3.33.2

Instamillionare….. the boss… Yakishini…. All in MalayalamHello, some episodes are not opening. They’re asking for coins when it is almost to end, which is very unfair and making me aggressive..Achy 123gnieVersion: 3.33.1

Reward page is a scamThey refuse to give me tokens for playing games that are supposed to give you rewards on the rewards page …. All instructions on the rewards page were followed . They just keep closing my support tickets without explanation.JT242424Version: 3.33.1

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