The Roku App (Official) Customer Service
- The Roku App (Official) Customer Service
- The Roku App (Official) App Comments & Reviews (2026)
- The Roku App (Official) iPhone Images
- The Roku App (Official) iPad Images
Get to know the must-have app for streamers
Use the free Roku® mobile app to:
• Control your Roku devices with a convenient remote
• Use your voice or keyboard to quickly search for entertainment
• Enjoy private listening with headphones
• Stream free movies, live TV, and more on the go with The Roku Channel
• Cast media files from your phone, like videos and photos, to your TV
• Add and launch channels on your Roku devices
• Enter text on your Roku device easier with your mobile keyboard
You must connect your phone or tablet to the same wireless network as your Roku device to use certain features of the mobile app. Some features require a compatible Roku device and may require logging into your Roku account.
Feature availability:
• Voice search is available in English in the US, UK, and Canada. It’s also available in Spanish in Mexico and the US.
• The Roku Channel can be viewed in the mobile app in the US only.
• Some channels require payment, can change, and vary by country.
For more information, go to http://support.roku.com
Privacy Policy: go.roku.com/privacypolicy
CA Privacy Notice: https://docs.roku.com/published/userprivacypolicy/en/us#userprivacypolicy-en_us-CCPA
The Roku App (Official) App Comments & Reviews
The Roku App (Official) Positive Reviews
Best Handy App... Here’s why (Read All)Honestly, I love this app because it’s greatly convenient!!! Probably one of THE MOST convenient and simple apps for free. Like another reviewer said instead of searching for the remote as long as you have your phone (which is most likely all the time) you’re good. As a wheelchair bound disabled person, some people in my home can leave the remote in places I can’t really reach so that’s were this app come in handy, and really in this household the remote generally has the tendency to disappear. So if you have a remote that has hidden legs and likes to go into hiding then the app is great. On a funny and more truthful note, I originally got the app because my sister and I weren’t getting along at the time and she knows every morning I use the tv. For some reason the next morning I couldn’t find the remote and had a gut feeling she hid it on purpose so that I had no choice but to talk and ask her where it was (in which she probably still wouldn’t have helped to be petty). To avoid needing her help, I downloaded the app and she looked confused and shocked like “😳”. I felt like victory with my phone remote 😎😂. I definitely take back what I said about people who used this app were being lazy but it comes in handy for more than not wanting to get up!!!.Version: 7.2.0
Frustrating at times. Even after update still doesn’t work.Biggest problem I have is that me nor my wife can connect to both of our TVs to access the remote in the app. I am connected to WiFi and it’s full signal in the living room and in the bedroom. My wife was having troubles a month ago for about 2 1/2 weeks and then it worked for me no problem. However about 4-5 days ago I can’t connect at all. I have WiFi connected to my phone and both TVs and the app is updated however the issue still persists. It’s a bit frustrating guess I will just go ahead an buy 2 new Roku remotes due to the app inconsistency we have had. I will say that when it’s worked for me, it was an amazing app however its not always easy to keep track of a physical remote when you have 2 kids that love to grab it a hide it, forget where they put it or it gets lost. So that’s why the app is always my go to to be able to quickly get the tv on without the 30 mins to all day search. Maybe others have had no issues like I’m having or maybe they have. Anyways 4 stars for the times everything worked however it pretty much useless when it refuses to connect..Version: 7.8.2
Remote Control ConnectionI swear I am never this guy to write reviews and complain about products. And I actually really appreciate all that something like this exists because some remotes these days have a ton of different batteries and they are always dying on you or not responding. I only put one star to get some attention because I think that there is one thing that everyone who uses their iPhone as the remote for their Roku tv (which I think you would be surprised at how many people do) has issues with is getting the Bluetooth to connect more rapidly. I know this probably comes off douchey but I really appreciate Roku. I only give this review because I like the product and I want to enhance it and make it better. It seems like, and this is not every time mind you, I spend a good 2-3 minutes trying a bunch of weird techniques and it’s not ideal. Ideally I would tap on the app, it would open, and have an option or setting to always make it so each time I open the app it automatically goes directly to the remote every time. Again, thank you Roku for all the progress this far and I appreciate your time. Thanks..Version: 8.4.2
Remote with benefitsI have an older remote that doesn’t have a mute button and doesn’t have an option to listen on headphones. This app is a favorite of mine since I now have both of those features available to me. Like everyone else, I lose the remote from time to time and don’t have the motivation to spend 5-10 minutes looking for it, so when that happens I just pull out my phone and turn on the tv and start streaming. Before you let others know about the app, be sure you lay down some good pranks that’ll make them think that their tv has been overtaken by supernatural beings. You know how hard it is to type with ⬆️⬇️⬅️➡️? No need for that, type from your phone and get to your shows sooner. Ever want to convince someone that there’s something better to watch but don’t have the remote? Now you do, with access to everything. I could keep typing about how awesome this is but I need to go watch something. Only bad experience: doesn’t always connect to the tv quickly and I sometimes have to try twice..Version: 8.7.0
Great App, works perfectly.There’s one thing that must be said about Roku, and that’s that I feel like this app was made because they knew that their remotes would die very quickly. By that I mean, 6 months into having my tv, the batteries inside the remote actually corroded and ate away the battery contacts inside. I cleaned the inside and replaced the batteries only for it to happen again 4 months later. I was using Kirkland signature batteries the second time. After the third time of cleaning out the remote I noticed certain buttons stopped working consistently, and eventually I had to switch to using the app. The app itself is very useful though, I can do more on it that I could with the original remote. I love that I can just open the app on my phone and not worry about looking for the remote that fell behind my bed in my sleep again. However I have one complaint about the app itself, it doesn’t have a widget. I would absolutely love if I could put a widget on my home screen with 3 buttons, power on most recently used tv, open the remote buttons, and volume up + down. If this feature was added, I would gladly change my review to 5 stars..Version: 7.8.2
This remote has no mute button/option18 December 2023 We cut the cord with Comcast because it was ridiculously expensive, too many unwanted junk channels, and too many ads. With Roku every decent app is an additional charge if you don't want ads (which adds up very quickly) so you aren't really saving any money... and you lose your high-speed Internet. We just found out that apparently it is possible too run your iPad or iPhone through the Roku which means you should be able to use the Brave app already on your Apple device and view it on your tv. Still no mute button on this Roku app, but Brave would improve the quality of our viewing experience greatly. Still exploring that option. Might need to buy a HomePod??? 16 October 2023. They ask for a review within an hour of setup, that provoked a one star rating. I'm sure my first impressions will improve. I know people who love their Roku. However, if things don't improve within a week we're going back to cable. What I've seen so far is movies and miscellaneous garbage fiction, I have no interest in either. Neither does anyone else in the family who will be stuck with this thing I advocated for long and hard..Version: 9.10.0
Wonderful idea, glitchy executionI have Roku on both of my TV’s, one with a plug in and one with it built into the tv. Having two extra remotes is definitely a challenge at times because I am notorious for taking them on walks or losing them. Friends told me about the Roku app and I LOVE the convenience of it, especially when I can’t find my remote. I will say however, even with both TV’s and Roku mechanisms turned on, my app continuously has a hard time “waking the devices” even though they are on and connected. I have tried deleting and reinstalling the app, I have closed out and restarted, even restarting the TVs when it happens. There is truly no rhyme or reason (I’ve done lots of troubleshooting) and sometimes it works just fine with no problems! It’s very very frustrating and I wish I could figure out why this happens so frequently. All in all, minus the connectivity issues, the app is very navigable and is has a simple and easy interface. The set up is also quite easy and can definitely be used by all ages! I will continue to use my app but hope that this soon gets updated! :).Version: 9.3.1
Life ChangingThis application changed my life! I was watching an incredible live sports event and paused my ROKU device with the physical remote; as I needed to make an emergent visit to the idea factory. When I returned from my sojourn it was discovered, to my great dismay, that the batteries of my physical ROKU remote had lost their electric vigor. I had no remedy to the electric impotence. Due to my ongoing pursuit of living my best socially-conscious life, and compounded by the hour at which this event of electrical discharge occurred, I could not travel to acquire new disposable AAA electrical-charge storage devices (because I care about this planet Jennifer). I found myself in a profound distress, desiring knowledge of the sporting event result, while simultaneously having no way to resolve this prescient urge. I then considered my options: 1. Postpone knowledge of sporting event result. 2. Find a way to play the sporting event. I chose the road not traveled (option number two) not unlike Robert Frost. I travelled down the road not taken. I installed the ROKU app. I watched my sporting event. I am living my best life..Version: 8.7.3
Very useful overall, still issuesApp is super, super useful don’t get me wrong when it’s able to connect properly. I’m definitely the type to lose my remote every five seconds and opt rather to use this app. That being said I have one specific device that it will, no matter doing every troubleshooting step sometimes just not connect, or recognize the device. Everyday multiple times a day I have to completely delete app and redownload for it to recognize the roku TV i have, just think it’s super irritating and wish there was a way to reset the app recognition bcs it’s simply just the apps issue. I connect to my IP I turn on the tv and it just says to wake up the device and i press that and wait forever and it never works says it can’t connect every time until I redownload as I see it a rest and then it magically appears but it never last long. My other tv that is a roku extension just randomly the remote will stop working and I’ll have to unplug it to reset again, just wish there was better easier more straightforward solution for this..Version: 9.7.0
Best appBest app for someone that is visually impaired because I can browse the channels and I can also use voice search so I love that idea and I have no issues whatsoever? I love the contact here on the Roku channel but I would love to see more genres added I am a huge horror movie fan so maybe add some movies and more channels for free here on the Roku channel I love the 70s horror grind house exploitation films but I love other shows and movies here I would love to see more documentaries and I would love to see some shock Demetris and Mondo flicks! And I’m also a fan of underground horror movies I would also love to have that added to here on the Roku channel so I would say keep adding more contact and keep going and also maybe add some movies and TV shows that can be narrated for people with visual impairments! I have a love for horror movies and classic movies too such as a Turner Classics but I also love Shakira mantras and I would love to see more news channels added here on the Roku channel so keep updating and keep adding more channels and keep growing.Version: 8.1.0
I am experiencing issues. But still the best.Version 8.1.0.6 has caused the app to crash when clicking on the device select screen. This may be due to my phone also being enrolled in the iPhone beta updates. Both updates ( iOS and app) happened at around the same time. I have since removed the phone from being enrolled in beta and reverted iOS to its non beta version. However the crash still exists. I have followed normal troubleshooting of removing and installing the app, rebooting, etc. This has given me the opportunity to check out the other Roku apps. While those other apps are at least able to let me hobble along and use the system, I hate that they have ads. I stand by that this app is the better of all the other apps. I just hope that this crash is a known issue and will get fixed in the next version. Update: I have updated to 8.1.1 and the issue has been resolved. I can finally get rid of the horrible competition. Thank you..Version: 8.1.1
Great app when it decides to workI mainly use this for when I lose my physical remote or private listening when I want to watch TV, but not wake up housemates. It seems quite frequently it has stopped connecting to my TV saying that my TV may be in “eco mode” and asks me to “wake it up.” My TV is never in “eco mode” and I’m usually in the middle of a show when this happens. The only way I’ve figured out how to get it to recognize my TV again is to completely unplug my TV for about 20 seconds and plug it back in to completely reboot it. Then it usually works, but will often disconnect during the same watching session. It’s very random, too. Sometimes I can go a whole day without this problem. Sometimes I give up and just watch stuff from my phone because I can’t get it to private listen for more than 5 minutes. I have a strong WiFi connection and my bed where I try to private listen from isn’t far from my Roku TV. I don’t think I’ve ever reviewed an app before, but this needs to be fixed. I’ve looked at reviews from a year (and longer) ago complaining of the exact same issue. PLEASE GET THIS FIXED, roku developers!.Version: 6.0.13
WhyWhen have this app start charging ?? One month it charges me $2.99 && another month it charged me $5.34 . Not sure why it’s charging me but I rather not download an remote app that I would have to pay for . Rather not do && the fact that it’s charging my card that I see no records of on Roku that I filled or even made a purchase on the app is ridiculous. Yes it was a great app before it start charging me. The fact this app still charging me but I have NO ACCOUNT with them but yet they charging my card (unauthorized) . I’ve contact my card company && they told me to contact Roku && haven’t seen where I could contact nor email them or even a toll- free number . This is sad you have people hacking your card just from downloading an app . Never again . Today this app is still trying to charge me the fact I’ve tried to reach out to Roku they still won’t or haven’t solve my problem there’s no number to contact them very unprofessional. Where is the on chat agent.Version: 8.0.4
Not Roku’s faultLike MANY others here and on website, my phone keeps disconnecting during private listening. No one could figure it out… except my kid. Notice that your phone is disconnected from the device when this happens (the dot beside the device name goes gray instead of green). Most routers have two channels. Devices can switch seamlessly between them to give you the best service (think your phone switching cell towers). Problem is, unless the Roku device and your phone are on the same channel, they won’t talk. You have to be a wizard and separate the channels and force every device in your house to only communicate on one of the channels then make sure every Roku device AND your phone are assigned to the same channel. Roku could design devices to connect to your phone with Bluetooth but then you couldn’t connect wireless headphones. You can get a Roku remote that uses wired headphones. Would like to see the Roku devices be able to connect via Bluetooth to headphones but that has nothing to do with the app..Version: 9.9.1
Just another review….I know, I know. People who say “I don’t usually do this but I had to write a review because it’s so fantabulous” (Fantastic + Fabulous) are slightly annoying. Having said that, I don’t usually do this but…. ROKU is awesome. Not only can you watch free shows but they also group all of your favorite streaming services in one place. My most favorite thing about ROKU is the app on my iPhone! Both my teenage son and my husband and I have ROKU TV’s in our bedrooms and when I get up in the morning and I’m sitting in the living room drinking my tea, the tvs sound so loud. So I just pull out my phone, go to the app and connect to each TV, from there I can turn it down or turn it off if I want to. And sure, I could easily get up and go turn them down myself and believe me, before ROKU, I have. It is just super convenient and with todays hectic GO GO GO lifestyle, convenience is everything! ….This message may self destruct in 10… 9….8….😸.Version: 9.7.0
Roku channel TV bugsHello, have something to report, Roku channel crashes on the streaming stick after a few minutes of a movie, do not believe me, launch some thing and then wait a few minutes, your Channel will just stop working, and go all the way back to the menu where he would select your channel, it is very annoying, I hope this can be fixed in the next update on the streaming stick and, the following work just fine, main site, Apple app. These are solid, but the TV side needs to be tweaked just a little. I remember being able to watch a full movie on the thing, please fix it when you can thank you very much. Any update, I figured out something, this is all fine if you connect it all into the TV, but if you put it into the power stick I mean the plug, it goes back and does that thing I described. So I think this just might be my fault. :-) Anyway, sorry for wasting your time. Frown.Version: 8.2.0
Can’t prevent phone from auto lock?One glaring omission from this app is that there is no option to prevent the screen from auto-locking. That seems like such an oversight of something so essential in a remote app. Imagine you have a physical remote that sleeps and may or may not reload when you want to use it. Behold Roku app. Turning off auto-lock for the entire device just to keep the remote open is really a bad and unsafe alternative. Unfortunately with all the great features this app provides (especially the swipe controls and keyboard) this app becomes completely useless because eventually you will find yourself taking the path of least resistance and just reach for the physical remote. Please please add an auto-lock prevention option. IOS has this capability and from experience it’s relatively minimal effort to implement this functionality. Also Roku doesn’t seem to have an email to suggest missing features, so I’m going to be pessimistic here and assume Roku probably won’t read this and this app will never get this option. I so hope I’m wrong because I really want to use this app 🖖..Version: 4.2.3
BEST ROKU APP!!!I have downloaded several of these ROKU apps and none even compare to this one!! The layout is so easy and sleek. You can also put this app on your phone or your tablet and they work great! When you’re looking for a show/movie you can speak into it AND can listen they your phone or connect your headphones to your phones (Bluetooth or whatever) and listen to your movies/shows once you switch to one of your other channels like if you have HBOMax or Netflix etc. That’s the only thing about this app I wish they’d make a bit better Wish they’d fix it where we could listen through our headphones even when just hooked up to our cable but regardless I am so grateful for this app bcz i am able to download it on all our Devices and my kids are always losing the actual Remote lol!! Thank you to the amazing people that created this App!!! 3 years later still living this app!!! It's the best!!!!!.Version: 11.1.0
I love Roku, however!I've been using Roku for as long as I can remember, I used to be able to get a hold of them by telephone and speak to somebody on the telephone if there's ever been an issue come up or I need help with something. Now I keep getting charged for things such as "CBS ", which I never ordered or use and I can't cancel it but I keep getting charged 1399 a month. I can't call them anymore there's no phone number located. For the past four months I've been charged and there's no way for me to figure out because I'm not computer so, had to cancel and get my money back as a refund because I never ordered CVS. I would typically give a five star however I contemplated giving only one star because of the fact Roku took their phone number off and there's no way for me to get a hold of them to cancel and get all my money back for the past several months of the service I never ordered or even watch. I wish Roku would go back to the old way or I might have to find other alternatives for television. Sincerely, D Fox.Version: 11.3.0
Why I love this appI love this app because I don’t have to move when I wake up lookin for my control I just grab my phone and there is my control then I find it when I’m awake and I love not having to move out of my bed it’s like having your tv on your phone and don’t start me on that I can watch my. MY tv in my phone I just feel like my tv is in my pocket or in my purse at any time I need it and I feel important for having my tv in my pocket/purse. I just love the quality no hacking no lagging no need of standing up in the mornings anymore and I love how I just can do whatever in this app involving my tv and don’t start me on the tv the tv is the best quality ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER Athens best one EVER I don’t know what can be best than this it just needs to not stop being itself don’t change anything to that tv or ima return all the TVs I bought of you because their perfect just like they are that’s my review 5⭐️⭐️⭐️⭐️⭐️rating ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER there that’s my best review..Version: 6.1.4
This app is a lifesaverWish I started using this app years ago!!! I have a 2017 Roku tv so my remote doesn’t have the microphone option and my tv is starting to go on its last leg and the physical remote takes a while to work - the microphone on this app has been the best thing since sliced bread. I have always hated typing on TVs and now I can use phone keyboard or microphone making everything so much smoother. Also if I’m not directly in front of the tv it’s nice I don’t need to aim it at the tv. Little things about this app that really make my life easier. Also I like the option how you can pick your streaming service from the app without having to go back to the Roku Home Screen and then opening up - sounds small but these little things help me get to my favorite shows quicker after a long day. Roku TVs are the absolute best in my opinion- mine has lasted 7 years and I will be getting another Roku again..Version: 10.2.0
How helpful this remote isEver since my remote control stopped working I decided to find a remote for ROKU I have tried many apps and I found this one when I first downloaded this app it helped me control my tv and worked better then my old remote and the app is on my phone so it is more easy to use it 🤯 I used this app about every single day and this is my first review and because I wanted to write one because this app helps people who has a ROKU tv and who lost/broken there remotes and is shows a lot of things you can do and show as your channels and speaker you can communicate with for your tv and is ADD FREE 🤟🏾🤟🏾 this app helps me when I lose or have broken my remote other apps I have downloaded for my tv do not work and barely uses and mostly shows adds this app doesn’t do any of those things and it take its on responsibility to tell you step by step and you can now get used to it.Version: 8.10.0
Finally you don’t have to payWhen I first got those other scam apps that you had to pay for everything like I mean everything it made me so frustrated that I deleted it so I decided to find another one and I found the official it was so good you don’t have to pay for anything I just loved this app so much it’s so useful and I am having some problems but I will explain it later what this app has it has channels and a touch pad and I love so much because it’s so much easier to use so helpful and there’s NO ADS and I love because adds are so annoying snd get in the way most of the time Now the problem I’m having but it’s pretty small Uh when I use the touch pad sometimes it sends me to a random link on safari and it’s so annoying so I hope you guys can fix it because it’s really annoying sometimes and also the volume button sometimes doesn’t work and it freezes and kicks me out which I hate so much but that’s all and I love this I suggest you get this!.Version: 8.8.2
Great app, but it annoys me so muchWhen I first got this app it worked really well for me since I lost my actual remote I used it for the first couple of nights but then I went on vacation and when I tried to get back into the app, I wasn’t connected to my TV anymore which was fine. I was just going to connect it right back but when I tried to do that, it says that I wasn’t connected to the Internet when I had full bars, I kept trying to connect my TV and going back to my settings and going back-and-forth and back-and-forth but it just wouldn’t let me connect again. It said that I had no Internet connection and then I need to check my Wi-Fi I have full bars I finally got it connected, but now it’s happening again and I’ve spent 30 minutes on this app trying to get connected to my TV to watch something while I clean and now I’m just getting really annoyed and I tried to hit the get help button but I don’t know if my TVs IP address is so now I can’t use my TV and it’s really annoying, developers please help me..Version: 11.0.2
Convenient BUT -Super convenient app if you’ve lost your remote or are feeling lazy, however, i’m not certain if it’s the app or my wifi, (noting that my wifi doesn’t do this with ANY other app) but it causes some issues. If my wifi is on when i try to open the app, it won’t work. I have to disconnect wifi, use data, open app, then connect to wifi. & then, it’s a game of tag. It’ll connect to my device, but then my wifi disappears, and it takes about a minute to get it back on. Not a big deal, i’m just usually using it to entertain my toddlers when they’re already screaming. When i do have wifi, it won’t connect to the device, and vice versa. I have to reconnect my wifi every 2 seconds using it. I’ll be in the middle of scrolling through shows and wifi disappears. Reconnect. Then have to reconnect device. Start scrolling again, and wifi disappears. Like i said, i’m not certain if it’s the app or my wifi, but no other app causes this issue, including another Roku remote. (i like this one’s set up better).Version: 9.1.0
Very good but TAKE THE 17+ RATING OFF!!!!!I used to use this app literally every day because the remote was so useful! My roku tv at home is so finicky. It has a sweet spot that is hard to find and I have a shaky hand so it is also hard to keep consistent. But when I found this app it was a game changer. You don’t even have to aim the remote with this app. Private listening is also very useful. I like to have my tv loud, so late at night when I don’t want to disturb my parents watching tv, I can just turn on private listening and listen through my headphones. But with the latest update they added a 17+ rating. Which is super annoying. My mom has a restriction on my phone to where I can’t download 17+ apps. So thanks Apple. Now I have to have an app that is super bobo and doesn’t even have private listening. And btw, this app doesn’t have ads. LITERALLY EVERY OTHER APP ON THE APP STORE THAT IS A ROKU REMOTE HAS ADS. So not only is it super bobo, has no private listening, IT ALSO HAS ADS. Apple make this app 12+ or whatever it was before again!!!.Version: 6.0.13
Very Convenient When you Misplace the RemoteI was very excited when I found out Roku made an app for the iPhone. My remote is often knocked over by the cats and lands under my wheelchair which makes it hard to find. Or when I misplace the remote which is why I wrote this review since I couldn’t find it and the rate screen popped up. Lol I find it especially simple to use and though I only have one Roku still hooked up it always finds the right one. I’ve had my Roku for several years and was wondering if the app would work. The app works just fine on my iPhone 5. Plus it looks exactly like my remote the one without the channel buttons. If it is possible to change the skins I do not know I haven’t searched it out. I read one reviewer mention it often can’t find their connection that has happened only once I just restarted the app and it was fine. This is one of my most useful and helpful apps I have on my phone!.Version: 4.2.1
Can be very frustrating at timesThe app is a great alternative to using the remote, especially if you are someone like me who looses it every 5 seconds. I have the app on a setting to where i can turn my tv on through the app. A lot of the times the remote is not connected so it doesn’t turn on my tv. The main reason I have this app is to listen to the tv with my headphones. A lot of the times it gives me problems and it doesn’t always connect to my headphones or it will connect for a little while and then start glitching later. This app has a lot of problems and its so annoying when I turn on my tv expecting to use my phone and its not connected. I don’t understand why its not connected when i have an internet connection. And also when the app starts glitching is causes my tv to glitch and turn off. And sometimes my tv doesn’t work unless i get up and unplug it and plug it back up again. As i said before, this is a good app and is very convenient, but at the same time it can still use a lot of work in the meantime..Version: 6.0.5
Great Replacement for my Broken Remote!My Roku tv remote quit working for some reason and I was not able to get it to work again. I came across this app and I have not have any issues so far. It connected to my tv the first time I tried, it is a simple, straight-forward, remote that does everything that the original remote did plus so much more. This app has so many new and exciting features that I have not had time to use this far but I certainly plan to implement. The thing I really appreciate about this app is the fact that it’s free, and there are NO ADS! Or I have not run across any aggravating interruptive ads to sit through just to change the channel or look at the guide. Actually, I like this app way more than the original remote that came with my tv. So, “Kudos” to the developers of this app for making it feature rich, ad-free, and offering it for free!.Version: 9.9.0
More disconnections with newer iPhone/updates? [Dec. 2023]A member of my household has an iPhone 14 Pro Max and the remote would often (almost constantly) disconnect for her once she left the app; however, my iPhone XS Max would remain stable no matter how long I left the Roku app in the background. I could leave my home (and my range of WiFi) and come back and it would reconnect seamlessly. I recently got an iPhone 15 Pro Max and I’m now having the same issue — I leave the app or sleep my screen and I am disconnected. I’m still toting my XS Max around and it worked perfectly *until* I updated (I had historically been behind on some updates because I was constantly pushing my memory budget). I’m very reliant on the app to operate my Roku TV and I love love love being able to compensate for the physical remote with the app remote. I hope a future update remedies this (I will update my star rating when it rolls around)! I couldn’t bring myself to 1/5 stars for this bug but it is a huge undercut to the experience..Version: 9.10.1
Love the app!I love the app it’s amazing! But there are lots of set backs that make this not work properly, one is that the remote almost never connects to my tv. It could be the tvs fault but the app also has problems with other tvs and Rokus. Second, I have to click the buttons on the remote multiple times for it to work and it has a super late start so if I press back once, doesn’t work press it again seems like it doesn’t work but then I press it again and it goes 2 times making this harder than it needs to be. Also depending on the tv or Roku it doesn’t have some of the controls for me like the power button is gone on a tv and it’s there on another, I feel like it should stay the same. Those are all the problems but it has some great features like if you’re connected to a tv you can choose channels and there’s a way to type so you don’t have to manually type with the remote buttons. Sorry for bad talking your app it’s great but those things could be fixed hopefully.Version: 8.10.0
USED to be greatI used to love this app. I mainly used it for the Private listening feature. I would use it all the time with Jabra wireless earbuds to watch movies and would have no problem. However, within the last month , when I connect to watch tv via Private Listening … the sound cuts out. It screeches and drops connectivity. I can’t go five minutes without the sound dropping and when I touch the Private Listening headphone icon to switch it back to tv sound …nothing happens. I tried it with a pair of Bose wireless earbuds and it does the same thing. No problem with the Bluetooth because I can listen to music on my phone via either pair of earbuds with no connectivity issues at all. App will show an error “Your Roku is not online proceed without connection ?” … while I’m literally watching the tv. No streaming issues. I finally tried a pair of wired earbuds …and it worked with no problem. Major issues with Private listening when connected to Bluetooth headphones. Please Fix !.Version: 8.2.0
Powering Off Roku TV Form BathroomSo we have a Roku tv in our living room, that it seems my parents can’t physically turn off before heading to bed. So every time I wake up to go use the bathroom I can see it’s still on form the hallway leading to the living room. So instead of walking; half asleep into the living room with only a shirt and undergarments on I can now just use the app and turn the TV off form way in the back of the house. It also has a great use! If it’s way to loud I can also use my phone and turn the volume down without them knowing. They can still hear it; they just seem to like it loud. I wouldn’t mind it but seeing as I can hear it at the other end of the house, it needs to be turned down. It also has a great feature to where I can hook headphones up to my phone and hear privately form the TV without disturbing others. It’s a great app for a great TV..Version: 8.0.1
If I could give it no stars I wouldNo, seriously... if I could give this app no stars I would in a heartbeat. Don’t get me wrong... when this app is working correctly it’s amazing especially since I always seem to lose the remote. The only issue is that this app doesn’t work about 99.9% of the time and that’s no exaggeration. It’s constantly telling me it cannot connect to my Roku because it’s either not connected or not on the same network. I only have one network to connect to so it’s not that and my Roku will literally be on and functioning properly and it’ll still say that message? Absolute garbage. It seems no matter how many times I reset my Roku or even my router I STILL have this issue. HOW?! I’ll also exit the app and try again. There’s been multiple updates and every single time the issue still isn’t solved. How frustrating. Please do better Roku.Version: 6.1.2
How to improve RokuI like how you can bookmark shows that are not playing on the air and where you can watch them on other channels. I wish that the programs that are available would provide the complete number of seasons that the program had originally created. Instead of offering only a few seasons. I HATE the two second warning before the ending of each program. You should change it to two minutes after the program had ended, before changing it to the next episode or live TV. It is frustrating to have to scramble for the remote, just to watch the last five seconds of your current television program. When using the pause button on a program, the wait time is too short, before it kicks off to a screen saver. It does not provide enough time for customers to read the close captions..Version: 9.2.0
THIS ISNT TINDER U FOOLS***edit*** I went into the settings to switch my Roku and I saw the option to switch it back to how I liked it, and here I accidentally selected ‘swipe’ mode instead of ‘traditional’ mode weeks ago without realizing :/ I’m a clown :/ I’m sorry roku I love you, baby GET THE NEW VERSION OF THIS OUT OF HERE!!!! Why do you have to swipe your finger to scroll up, down, and across???? When you’re trying to find something to watch or know what show you want it literally takes fifty years to get to it because of how much fingering swiping you have to do. I want the one where you just have to press the button. Every time I try to swipe it it accidentally presses the buttons instead and I have to hit the back button a million times just to find what show I want. This is the dumbest thing I have ever seen. How do I switch back? Again, this is the dumbest update I have witnessed in my entire life..Version: 6.0.11
Great app - can now use Headset!I purchased the Roku TV last year. I wanted to use a Bluetooth headset and was told by BestBuy that the TV was not compatible with Bluetooth. Through the magic of the internet I found this App. Sure enough it has a headset button on it. I connected my Bluetooth headset to work on my iPhone then pressed the Headset button on this app. Voila works like a charm! By the way BestBuy tried to sell me a corded headset for $269. This app saved me over $300. Thank you! Also the rewind/fast-forward setting works better through this app than the actual remote that came with the TV. This app is awesome and very easy to operate!!.Version: 6.1.5
JunkThe app shuts down if I scroll up to view it. Did an update to latest version… no change!!.Version: 11.1.0
Works sometimes.Only works maybe a quarter the time. Works great when it does.....but takes forever to connect/reconnect..Version: 6.0.5
RecommendationSo useful! Definitely recommend, especially if you have lost you remote!.Version: 11.0.2
No media anymoreThe media icon has disappeared. Does t matter what iOS or Roku model. I don’t want to mirror my phone, I want the media player back..Version: 9.9.0
Consistently disconnect from my deviceAt least 1-2/week the app is disconnected from my tv and I click connect and it won’t work. Have to delete and redownload app.. annoying.Version: 9.10.1
I’m calling an exterminatorThis app is so buggy you’re going to need to call an exterminator. I swear to god. This is the last time I download this crap, I’m going to start using 3rd party, untrustworthy developers because they do it better and I don’t have to swear at my tv every time I want to use it. Your app is bad and you should feel bad.Version: 8.11.0
Battery 🪫There is NO way this app should be so demanding enough to take up 16% of my IPhone 15 pro max battery and the phone get so hot I could cook an egg on it. LITERALLY and that’s when the app isn’t even being used in the phone or in the back screen! Please fix because otherwise it would be an amazing app!.Version: 11.5.1
Good ideas TERRIBLE qualityThe features of the remote are quite nice, but the execution is atrocious. It takes minutes for a single command to go though and the audio disconnects constantly from my headphones and I can only turn it on with my phone about 1/10 times..Version: 8.11.0
RokuApp is good but only works once in a while please fix that.Version: 11.5.1
Please fix issueThe app has been great, for years but the last few months I hate to delete it and redownload for it to work and it’s pretty frustrating. Other than that, it’s been great.Version: 11.4.3
Can’t turn up the volumeThat’s the only thing it needs te be added.Version: 11.4.3
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!Version: 13.8.1
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