Amazon Prime Video Customer ServiceAMZN Mobile LLC

Amazon Prime Video Customer Service

Watch movies, TV, and sports, including Amazon Originals like The Boys, The Marvelous Mrs. Maisel, and Tom Clancy’s Jack Ryan as well as recommendations just for you.

App features:
• Download videos to watch offline.
• Rent or buy new-release movies and popular TV shows (availability varies by marketplace).
• Cast from your phone or tablet to the big screen with Chromecast.
• Multi-user profiles allow creating personalized entertainment experiences.
• Go behind the scenes of movies and TV shows with exclusive X-Ray access, powered by IMDb.
• Watch on Apple TV by downloading the separate tvOS app (requires Apple TV 3rd generation or later).

If you subscribe to Prime Video via iTunes (where available), payment is charged to your iTunes Account at confirmation of purchase and your membership automatically renews monthly unless auto-renewal is turned off at least 24 hours before the end of the then current plan period. Your account is charged for renewal within 24 hours before the end of each plan period at the rate of your selected plan. Manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes.

For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use and Prime Video’s Terms of Use found here: www.primevideo.com/ww-av-legal-home. Please see our Privacy Notice, our Cookies Notice and our Interest-Based Ads Notice found here: www.primevideo.com/ww-av-legal-home.

For all other customers: By using this app, you agree to Amazon’s Conditions of Use, Privacy Notice and Prime Video’s Terms of Use found here: www.primevideo.com/ww-av-legal-home.

Amazon Prime Video App Comments & Reviews

Amazon Prime Video Positive Reviews

LOVE PRIME VIDEO!Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!!.Version: 5.5

Good enough but not great!I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free..Version: 8.18.1

Good, but flawedI love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!.Version: 7.8

Good selection but poor app experienceI thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying.Version: 6.8

Prime Video is for movie lovers, WHY???First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them..Version: 8.0

Options & DevicesI like the quality, features (on phone, your able to see the music that's playing during a spacific scene and all the main characters. Along with the seasons and episodes your currently on (if it's a TV show)), and I like the modern slick design. I don't appreciate the options (some movies you still have to buy or rent to enjoy) like 'The Grinch' among others for now. They have others available...that came out in 1920s but not the newer ones available! It has been frustrating that I have to watch on my phone for most of the features and am absolutely not able to watch anything on my laptop. I think it would be nice to have the same features available on Apple TV and so on. Lastly, it would be nice to be able to create multiple accounts for multiple people under 1 main account. Hope this helps! I look forward to seeing the changes in the future..Version: 6.5.1

Was a fan,.. Still am just less now.Have always loved your app. Was thrilled when you add support for the Chrome cast, love all your originals, and you have a great selection of shows. Then, you did the Netflix thing, asking if I'm still watching after a 2 to 3 episodes,.. Sigh,.. Most obnoxious thing ever. I work from home and have the tv on while I'm working,.. Insanely annoying to have to take my phone out, unlock it, try to remember which episode I was on (as your app only some times plays the right one when I get back on to it, if my wife is watching and she has watched past what I have it just goes to that). Then wait for the app to open, load up, find the correct episode, then start it over, as half the time it just restarts the episode, try to use the tiny bar to fast forward to where I was,.. Sorry,I hate this new update,.. 2 stars off, love everything else..Version: 7.5

Ok but some issues need to be fixedEnjoy some of what prime offers but it’s not my go-to streaming app as there’s just too many others out there with more content. A couple of things that I dislike about this app is the forward and rewind functions (instead of just forwarding or rewinding, it tells you you have to hold to forward or rewind and takes a few second before it actually does it, whereas other apps just forward and rewind right away). The other thing is it doesn’t always go to where you last left off. Finally, my biggest complaint is that I started to watch more foreign shows, particularly Chinese drama, and problems I’ve noted include audio and video not syncing, and the audio will go out completely in parts of the show. Would be good if these can be fixed..Version: 8.24

Not ready for PrimetimeApp has gotten increasingly more and more unstable in the last few weeks on my 4K Apple TV. App hangs on loading. I have to delete it and reinstall. Auto play on TV episodes is hit and miss as to whether or not it’s going to work. There is no autoplay setting that I can find in the Apple TV app since the addition of profiles. While we are on the subject of autoplay, the “are you still watching” is a nice feature but has horrible execution. The counter is apparently set to trigger after a certain number of episodes instead of on a timed interval. When you have a 4 year old wanting to watch Sarah and Duck and each episode is only 6-7 minutes you end up interacting with the app every 20 minutes or so. It would great if it did a timer/episode which ever is longer..Version: 8.12

Love it, but could use some improvements!Our family loves watching Prime! Access to family friendly shows is what we look for most in our TV viewing. There are some PBS shows where we can see a few episodes or seasons and then others cost too much to buy. Would like to see shows like Murder She Wrote, etc have more seasons added. Also, I enjoy watching Law & Order SVU, so more seasons of that and other similar shows would be great. Would like to see more of the movies for kids be “prime” instead of having to pay for many that we would watch. Overall, use it way more than Netflix....thinking about giving it up, if Prime offers more..Version: 7.6

My favorite streaming service, but for 1 BIG problemI love the movie and show selections included in Prime. I LOVE the selection of crime shows from the UK and the shows from PBS. The one complaint, and it’s a pretty big one, is that stream frequently fails/crashes/goes back to the selection screen. This happens several times every week. It also happens on both iPad and iPhone apps. Sometimes it will resume working when it select play, but usually it will continue to fail and Nothing but time will resolve it. When this happens have tried restarting the app, uninstall/reinstalling the app, switching from WiFi to cellular. Nothing I have tried has provided a better solution than time away from the app. Please fix this..Version: 8.7

I love this appI have been loving the prime app. As you all know we are mostly quarantined, with that said it is easy to download and pay for a ton of streaming services. I decided to get rid of all of them and keep Prime and Netflix. Since I stoped paying for sling tv I have been impressed with the amount of shows and variety that prime offers. I’m obsessed with true crime and this app has a ton of shows I have never heard of. I also have HBO with my prime subscription and I have not ran out of new and great programs. I especially love the Documentary’s. And I’m pretty sure this is the only place to watch the comedy Brides maids which has to be one of the funniest movies..Version: 8.15

Less than user-friendly app.I agree with the last reviewer in that browsing the library available is very difficult. If you need a subscription to a different channel it should be in it’s own section! Plus, sometimes, no, often when I’ve been watching a series I go back and can’t find it when you would think it would be more like Netflix, sitting there in plain site waiting for you to watch it again, but, NO, you have to remember what it was called and go to search and find it that way. And some of the British shows are just difficult to remember the names of because they aren’t names of shows we are used to hearing about in the US. Overall, I love Prime and it’s originals, but this app needs help! Please people, see if you can do what Netflix does-it’s not that hard!.Version: 6.5

Pretty goodPrime app works great. Overall, it's relatively user friendly, awesome that data syncs to your other devices, and the content is fantastic. However, I have a few complaints: My biggest gripe: I'm not a fan of subscription-based payments, so I believe the monthly Prime membership should include access the ALL content, not just some content. It needs a more functional layout (it's too cluttered looking). Also- the Search function is tedious and time consuming if you don't have a microphone, you have to click letter-by-letter with your remote and pause typing before it will populate matching results. And what's with lack of predictive text here? Finally, I also wish users could make different shareable playlists for other Prime users..Version: 6.8

Great App - Needs Menu Help to be AwesomeLove Prime! It’s my favorite streaming platform. To make it awesome....it needs a user-defined view for purchased movies/shows! The cataloging views on my phone, tablet and TV are second rate. Let the user define (by different views) how they see their library! I don’t care to see a default chronological sort of what I’ve purchased! I DO care that 4 movies in a series are grouped together so I don’t have to scroll through 300 titles to find one of them. Also, show two or more rows of my purchases. A single row scroll is sooo yesteryear! I have 200 plus purchases and it’s getting harder and harder to find things. Please help. Last comment, allow purchases on my iPhone! Don’t make me log into another device for purchase..Version: 7.5.5

Good UI, lots of titles, annoying filtersI like this app. I never have any problems like crashing or anything. There are a lot of titles, they give good summary and background info, AND they still have user reviews which I think really enhances the browsing and watching experience. I end up choosing more titles I actually like so I finish more stuff on here than on other platforms. The recommendations are good too. My only complaint is that as far as I know, there’s no way to filter out stuff you cannot watch or even purchases on the app. So when you’re browsing you constantly have to check and see if you can even watch the titles before you get too interested:-/ Only reason I deducted a star..Version: 8.19.1

Buggy McBuggington.First off, on the Apple TV version, you get a look at the interface... which you can’t interact with and then it pulls you out to a splash/logo screen. Then you get put back to the main screen... when it doesn’t crash, which it often does. When you watch a show, it rarely keeps track of where you are and you will find yourself having to search though episodes the next day to figure out where you left off. This is also true for the iPad/iPhone versions. Maybe Jeff can sell off 1/100,000,000th of this fortune to pay a developer to fix their app and servers so this works. The content is a bit spotty too. Some stuff, like the Expanse is excellent, other shows, not so good, but there is generally enough good on there to keep me happy..Version: 8.13

Could be betterIt would be a great app/service if they could make a couple of tweaks. The selection is mostly good, the skipping/buffering is very low, and the “recommendations” are pretty close to good. However, what sense does it make to have a description of the show or movie and not let ys read the whole thing? You’re telling me that you can’t extend a box to fit the entire description or at least add a scrolling feature? Also, why is it nearly impossible to find what we have already watched? For those with kids, or just that want to rewatch something without having to run a search again, it would be great to have somewhere to go to see what has already been viewed. Fix these things and get more stars on an updated review..Version: 8.23

Love the app BUT....The app is great, I'm not gonna lie about that! My only issue & complaint about it right now is that, it just recently had an update & we now have profiles for multi-watchers within the house, which is great -- EXCEPT for whatever reason the new update & AppleTV seem to hate one another!! If you've let your screen saver come on, or you've gone from another app to Prime Video, good luck with getting it to open without having to restart ur entire AppleTV; PV literally sits on the screen that reads "Prime Video" trying to open the app & can't get past that point.. I've gone through everything troubleshooting wise & nothing has resolved it so IDK why it's having this issue with AppleTV but I hope it gets cleared up ASAP.. Once that happens my review will go back to 5 🌟stars!!.Version: 8.12

Great but...It’s great don’t get me wrong but the problem is that sometimes that when I buy something it freezes and when I reload it the show/movie I buy says I have to buy it again but all the stuff I did doesn’t come its nothing big but please get it fixed it is so frustrating when I’m about to buy something and knocks me out please get that fixed it’s so annoying and agitating it might just be that my phone is not the newest kind or that my WiFi isn’t working right then but it is really really frustrating when it happens but besides that all in all I’d rate it 9.5 out of 10 it is still pretty cool.Version: 8.12

Am Prime VideoThe app is a snap to use, and provides enough info for each video to help a person decide how to use the next 90 or 120 minutes. The biggest downside to me is that many of the choices provided to an Am Prime subscriber are really BAD movies: they’re not 'B' movies. No, they barely make it into the alphabet at all. More like 'V' movies or programs. And if there is a 'search' for a particular actor or director, the movies with some depth or interesting plots or where your search turns up movies of your actor choice, the best movies are NOT Am Prime. They may not be 'V' movies, but they miss 'A' and 'B' by a long-shot! And I was surprised at how few choices are Am Prime when I’m looking for work of a particular actor. There may be two, maybe three selections, but that’s it. And those selections are often not 'A' or 'B' either. I chalk up the gaps in decent choices as Am Prime learning how best to use this relatively new and attractive program. And so, I am hoping that there will improvement and more thought behind movie choices and program choices as Am Prime matures..Version: 6.6.1

In-between-ersWhat about us kids who aren’t teenagers yet or necessarily little kids either i wish there were more show options for us i want to watch river dale right but my parents wont let me just yet and so I’m having to watch the archies comics there good but not much like Riverdale and for us girls that are my age 12 we want more options a lot of the shows for our age are animated sometimes more leaning towards the boys so if you could get other options that would be great other than that prime is good well there is one more thing a lot of these shows you have to buy or rent ok other than those things its a good app.Version: 8.22

Chicago FireIt took very little time for me to get hooked on this show. The characters are well portrayed by the actors and actresses who play them. The story lines are more than interesting, both the fire scenes and the personal ones. They are dramatic and keep my attention at all times, and always leave me wanting more. It’s great the way the characters are written so that you can love or hate them in one episode, and come to feel exactly the opposite way about them in the next one. Even my favorite characters have a not so pretty human side from time to time...just like a family. I love this show. It’s my favorite of all time..Version: 8.0

Love it!I love having prime not just because shipping I like that when I buy movie I can pull up that library anywhere I go I don’t have shelves of DVDs or anything like that and if you ever have a problem which occasion I have with shipping and how it takes so long to get to me they have always been more than helpful and extremely kind and every once in while in most places you have to call you might get somebody had a bad day I’ve never gotten anyone that’s had a bad day when I called prime and had to use them because of an issue or anything else it’s always been positive.Version: 8.22.1

Stream quality not selectable on VIZIO TVI like having Prime movies and shows, but I have one issue. When I use the Prime app built into my VIZIO E65 TV it does not have an option to select the stream quality level. So when Prime has a UHD movie available my TV automatically goes to the UHD mode and it consumes a lot of data. The app on my iPad and phone has the ability to select Good, Better Best streaming quality which lets me limit the stream to HD if I want. I found that I can cast from my iPad to limit the stream to HD but I may not always actually be aware a show is available in UHD and I end up using lots of data without realizing it. Please add the stream quality selection to the VIZIO version of the app..Version: 7.4.1

Great appThe only section I would say should be improved is the purchases section. While it being called my stuff is very fitting I’d find it more user friendly if it stood out more by being a different color or including a different color etc. I also struggle to find tv shows so having the ability to select filtering with an alphabetical order or by purchase date would help. Another thing is making it easier to divide all purchases, tv shows and movies so having tabs for each of those in the my stuff section would help a lot..Version: 8.19.1

The “other” aisles at BlockbusterI love Prime and enjoy Prime Video. The big issue is that there is just a ton of stuff on Prime video. And I don’t mean just movies and TV shows. There is literally audio visual stuff or junk just floating around in random categories. Which brings me to the next issue, categories and genres. The Movies and TV shows (that aren’t Prime originals) are often tagged incorrectly or not at all and just float in cyberspace until you just search the exact name you’re looking for. Prime Video needs to change up the algorithms they use and clean up this mess. I also recommend setting a long list of parameters that are required to be entered prior to ANY motion picture work being added to the Prime video archives..Version: 7.5.5

Movies and Episodes can be better!It’s unfortunate to see a number of the programs have not been renewed for a second or third season; for instance Rebel and In Contempt. Both of these movies had beautifully talented black queens playing major roles. Then we watched Sacrifice with Paula Patton, this movie should’ve had an sequel to it as well. Anyone who watched that movie was highly upset just as me and my daughter were to be left with so many unanswered pieces. There are a number of great movies but the programs that have been cancelled for second or third seasons should be taken off, and replaced with new and improved episodes that actually aren’t cancelled within the first seasons..Version: 7.8

Needs more older kid showsPrime video is good if you are an adult and good if you are a younger kid, but it definitely needs an in between. Up to 8 you have plenty of shows to watch and 13 and up you are good to go but if your age is between that, then you have about 2 shows to watch and I have watched both. Don’t get me wrong those 2 shows to watch were so good, definitely my favorite but after you watch them a few times they start to get boring. Other than that problem Prime Video is great and I highly suggest it. The only thing I would add if I was the creator is more 9-12 shows. So if you are thinking about getting this app definitely do!!!😁.Version: 7.3.3

Ok they fixed itOk, fine. It’s better now with the latest update. Too bad they don’t tell you what bugs they fix in each update. :/ Anyway, the app is acceptable, I like the download feature, the selection is not terrible (not quite Netflix but not bad at all). It’s nice that it’s included in my Prime membership; that makes the whole deal worthwhile. ********************* The whole POINT of being able to download a video is so you wan watch it without connecting to the internet. Your most recent update makes it so that you can’t access your downloaded content without connecting to WiFi. What is the point of that?? Also, based on how many people are posting movie reviews on the app review section, it seems like it’s at least a little bit not clear to them that they’re reviewing an app. Is that all them or is there some flaw in the process? I don’t know. I came into the App Store with the express intent of writing this disgruntled review because after 45 minutes on the phone I can’t get a reasonable solution to this issue..Version: 5.4.1

Keeping Me Entertained, But There’s Always a But!I love this app, but it really could be easier to navigate. The way each season of a series is broken up is odd and unhelpful. I know it’s tricky since some seasons may be included in prime and not other seasons, but it’s not user friendly. Also, a “continue watching” section would be awesome. But, it’s not terrible to navigate and the selection is awesome. There are some really excellent shows and movies available and I love watching while I’m cleaning or working on projects. I’ve found the streaming to be reliable, as well. Thank you for the entertainment!.Version: 8.2

Perfect selection for young grandchildrenContains vast array of choices for kids that are healthy in content. For my needs, it offers plenty of programming from the past which I enjoy much more than what has been created in the last decade. I also enjoy international movies and shows, probably watching in this milieu more than anything else. My one complaint is that they are too slow about replenishing, new choices in the international selections. As this facet is clearly where Prime has an edge over the other popular apps/networks, they should hone in on keeping it refreshed and relevant for the non mainstream viewer..Version: 6.1

Nice appThe app is pretty good. Keeps all films and series in one place and being able to download to watch offline is AWESOME!! (Take that, other similar platforms that have super strict restrictions on watching offline!) Two things annoy me about this app. One, sometimes if someone calls and interrupts a show or movie, when I end the call it takes A LONG TIME for the show to restart. Sometimes I give up and reopen the app and start the show no problems. Secondly, when I watch a series it doesn’t keep track of the last episode I am watching. At the top it ALWAYS says “Continue watching episode 22” regardless of whether or not I’ve recently been watching episode 22..Version: 6.7.1

Good start but clunky interface and network problemsI am based in Europe right now I regularly have videos that start off in low resolution or that have major compression artifacts and sometimes it will happen mid stream (but at the same time Netflix and other streams have no problems). The interface is cumbersome, and inefficient. I don't like not being able to filter out non-Prime shows. Also, the amount of Prime content is less than one would hope for. However, the original content has been amazing and when the streams are running it's been excellent..Version: 4.7.2

Missing crucial infoThis app works well and makes ordering easy. However, there’s a blatant glitch: NONE of my digital video orders shows up in the order history, despite the fact that I can, and do, watch the purchased digital purchases on my device. Here’s the problem: if you cannot ever see the digital orders and costs in your account, how can you know if you’ve bought something inadvertently? How can you tell if you’ve been charged for something you didn’t buy? According to customer service, you have to go to a library, sign on to a computer, and access your digital purchases outside the app. Wow! That’s insane..Version: 6.0

Noooo!!! Loading...This app is amazing and I love that you can watch videos and tv shows, but something horrible is happening to this app. I was finishing a season of just add magic, and I was on the last episode of this season. As I was opening up the app, it glitched. So I was just like okay, no big deal, just a glitch. Then I went back to the screen. Load load load. I sat there for ten minutes straight, waiting for it load up so I can watch the video. No video. To go along with this, the app has some quality control bugs, and these issues need to be fixed. I love the idea of bringing this to an app, but please take this rate into consideration. Thankyou..Version: 6.2

Not available in your current locationThe app itself is fine, it does what it’s supposed to, however, the content is a huge disappointment. Why on earth would anybody pay a monthly subscription for a steaming service that promotes amazing shows, only to prompt “not available in your current location”. Seriously, 90% of the shows aren’t available, what’s the point?! Thanks for the free month amazon, but even that wasn’t worth my time..Version: 4.7.1

TrashAds on a paid service. ZERO class amazon..Version: 8.20

It’s okIt’s good, but having Apple TV support would make this app/service way more useful!.Version: 4.7.1

Decent selection clunky appThe selection is decent and it has good variety but the app is clunky and hard to navigate. Would benefit from being easier to navigate and from a recently watched option..Version: 4.7.1

Chrome castPlease add chromecast support! I would use this service much more but I cannot use it unless on my phone. Many shows are on prime which aren’t available elsewhere, however, like Netflix the offerings for Canada are much less robust than those for the USA. Still my kids enjoy it. But I can only use this streaming service from my computer and even then is a tedious thing. Chromecast support would really help..Version: 7.0.4

Amazon StackGood app with great shows, but if I’m paying for it I don’t want commercials..Version: 7.0.3

Like Netflix but worseIt’s nice to use from time to time, especially since it’s all included with our prime membership, but it is definitely lacking in many regards. The titles are limited and often older or low quality. The few higher end tv shows or movies that sneak on are extremely over advertised (I was seeing Jack Ryan trailers for MONTHS). I’m not sure if this is due to it being a Canadian account, but Canadian Netflix has plenty of options still. The app is clunky, but works good enough. The option to skip ahead or back with screen taps is nice. It’s a real shame that it isn’t compatible with Apple TV or chrome cast though..Version: 6.2

Good but strangeI love prime but I’m also confused. I went to watch the hunger games last night and it said I had to rent or buy it. I was under the impression by paying for the monthly membership these movies and shows would be free to watch..Version: 8.26

I can cast to my TV nowApp updated so that I can connect to Chromecast. Thank you for updating that feature quickly..Version: 8.19

Google Chrome doesn’t workI can’t connect on google chrome to watch in the tv..Version: 8.19.1

Chromecast option goneReally disappointed that the chromecast option has disappeared without reason. I really don’t feel like watching shows on a phone screen!.Version: 8.19.1

Chrome casting issuesOverall the app is decent and has good range of options to choose from but one issue I keep running into is the chrome cast option isn’t always available or has issues connecting Yet my other apps have no issues I know you have to keep it updated to the current version but even after I do that I still get problems..Version: 8.19.1

Such great verityTalk to my friends as well..Version: 8.18.1

OkayHonestly the sheer variety of movies and shows is fantastic. The one thing that bugs me though is that sometimes movies pop up in the wrong category. Several times I’ve been browsing comedies and an obvious horror movie pops up too..Version: 8.11

En français SVPLe contenu francophone est très limité. Je reçois des alertes de nouveautés avec description en français mais les films sont disponibles en anglais et espagnol seulement. Pourquoi? Ces mêmes films sont disponibles en français sur les autres plateformes. En streaming une série de 8 saisons est souvent disponible 3 ou 4 saisons en français et les autres ne le sont pas. Pourquoi? Déçu..Version: 8.18.1

Ads even though you pay for itWe all pay for Prime Video.... why do we still have to watch commercials?.Version: 8.14

Not availableAgree with first comment- not available in your area..Version: 8.12

Takes up memory in phoneDon’t know why it’s about 450Mbs of memory for this app on my phone when Netflix is only 200Mbs! Should have a look at that and try to make the app Mbs size smaller and when you goto a category to add a video or show to watch and hit back arrow it goes right to the start not where you left off with the film you add, it’s so frustrating! Get some better coders!.Version: 8.11

It’s good but very limitedI wanted to see if i can watch JoJo's Bizarre Adventure or Dragon Ball (say what you wanna say) It’s not on there. Doesn’t mean there isn’t other good shows it’s just that it is super limited.Version: 8.11

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