Crunchyroll, LLCCrunchyroll Customer Service
WATCH THE MOST POPULAR AND TOP-RATED ANIME ANYTIME, ANYWHERE
Stream new episodes, classic favorites, and anime movies with the Crunchyroll app. Whether you love action-packed anime, heartwarming slice-of-life stories, or fantasy adventures, Crunchyroll offers the largest anime collection online, featuring a massive library of anime shows and movies available on your favorite device. Watch anime ad-free and in high quality—all in one place.
EXCLUSIVE MUSIC VIDEOS AND CONCERTS
Get access to thousands of music videos, concert exclusives, and special performances from top artists worldwide. Watch unique behind-the-scenes footage, live performances, and carefully curated playlists that bring anime soundtracks and J-pop sensations to your screen.
APP FEATURES
■ Watch anime subbed and dubbed—choose from multiple languages (dub availability varies).
■ Create Crunchylists—make playlists of episodes and favorites.
■ Explore every genre—action, adventure, romance, comedy, supernatural, fantasy, slice of life, and more.
■ Stay up-to-date with simulcast episodes—watch shortly after they air in Japan.
■ Discover Crunchyroll Originals—watch exclusive anime titles created in collaboration with top studios.
■ Enjoy interactive recommendations—get personalized suggestions based on your viewing habits.
■ With Crunchyroll Premium save with the annual plan.
■ Ad-free streaming—enjoy your favorite anime without interruptions.
■ Early access to new episodes—watch shortly after they air in Japan.
■ Offline viewing—download episodes to watch anytime (available for Mega Fan and Ultimate Fan members).
■ Multiple device streaming—watch on up to six devices simultaneously with Ultimate Fan membership.
■ Crunchyroll Game Vault—play exclusive mobile games with no ads or in-app purchases (Mega Fan and Ultimate Fan members).
STREAM THE LARGEST ANIME LIBRARY
Over 2,000 titles available, including critically acclaimed Crunchyroll Originals, such as Tower of God, The God of High School, and FreakAngels.
ANIME SHOWS
■ One Piece
■ Solo Leveling
■ Attack on Titan
■ My Hero Academia
■ Frieren: Beyond Journey’s End
■ Blue Lock
■ The Apothecary Diaries
■ Dan Da Dan
■ Jujutsu Kaisen
■ Demon Slayer
■ Naruto Shippuden
■ Vinland Saga
■ Dragon Ball: DAIMA
■ And more
ANIME MOVIES
■ Suzume
■ Dragon Ball Super: Super Hero
■ Jujutsu Kaisen 0
■ My Hero Academia: You’re Next
■ Demon Slayer: Mugen Train
■ One Piece Film Red
■ Your Name
■ And many more
DOWNLOAD NOW AND START WATCHING THE BEST ANIME SERIES AND MOVIES—ALL IN ONE PLACE
IN-APP PURCHASING AND AUTO-PAY INFO
■ Your account will be automatically charged upon confirming membership.
■ Membership auto-renews unless turned off at least 24 hours before renewal.
■ Your account will be charged monthly for renewal within 24 hours before the current period ends.
■ Subscription pricing may vary based on region and selected membership tier.
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Terms of Service: https://www.crunchyroll.com/tos
Crunchyroll App Comments & Reviews
Crunchyroll Positive Reviews
This is important and something we all need to say and want to say.. xoxoAnyways, we ALL KNOW the ads in this app are ridiculous. I know it’s a free app and all, and I do really enjoy it and don’t mind a couple ads, but there’s just one problem for me. I was watching mha, yes, my hero academia, and I had a problem occur. So technically what happened, I got ad an, not bad right? After the ad, the anime wouldn’t load. I kept exiting the app, and everytime I went back in it would give me another ad and not load again. Mind you, my internet is not bad at all. You also might be thinking, “it’s probably just more than one ad, and the second one just isn’t loading, so when you go back in it loads.” But no. I was doing this for I know over 10 minutes. I got at least 10 ads and ngl, my night was kind of ruined because it kept happening and I ended up just giving up and going to bed. This might sound like a complaint, and it kind of is, but the moral of the story is to please just fix your ads. 4 ads isn’t bad, and it’s understandable for a free app with a ton of anime and more, but I shouldn’t have 10 ads in just one ad break. (and I probably would’ve had more if I had kept going.) So anyways, a recap, I enjoy the app a lot overall, but sometimes the ads get out of control and just ruin the anime experience for you. Hope you found this helpful, xo.Version: 4.10.0
Good but...Great app to watch almost anything that u cant on Netflix. But I see constantly a specific anime, and the first season is dubbed, but the second season isn’t, that to me is the only issue, I don’t like switching languages every season so if u can release it in both ways that’d be great😃specifically Sword Art Online Alicization: War of Underworlds. Another issue are the ads, I think adding 4 would be fine if u made each add stop only one ad. There’s are usually 4 ad stops in an episode and when they hit it takes 30 seconds to load that ad and then play a 30+ second ad, and then another 30+ seconds to load a second one and a third. I think they load wayyyy too slowly and the ads back to back are too many. If there are 4 ad pauses please make it just one ad long and please load faster because in total if there are 4 ad blocks u spend abt 10 minutes watching ads because each pause loads 3 back to back ads. I wouldn’t mind 4 ads total but I also wouldn’t mind if ur going to keep the same amount of ads, that u just make them load faster instead of have me wait at a black screen for 30 seconds for an ad to show up and then repeat that for another two times. It’s a bit time consuming and sometimes I forget what happened before the ads even began to roll in and forget wat im watching. All in all, shorter faster ad breaks, and release seasons in both languages or just add that language setting in, not for subtitles but for the audio aswell, u know, dubbed..Version: 4.2.1
4.5 StarsOk here is the lowdown on this app and why I gave it 4.5. Let’s start with what every one seems to be worried about: ads. The ads it seems to me bearable. You well run across 3 to 4 ads per video most of the time. Some ads didn’t even play, they just pop up for a second and then resume playing video. Some ads were not so kind, looping the same two ads about 3 times before resuming. Next let’s talk about there subs. Some quality of life improvements are needed in like areas such as timing when a sub is suppose to disappear over translated text to disappear when the screen changes, along with the karaoke during the opening song. Third let’s talk about buffering. I am on 4 g Lte and low res to save data, so only once in a while did it need to stop and buff. I would press pause for a moment to let it get ahead so I can’t say how it would work out for those streaming 1080p. Finally let’s talk content. You’ll find a lot of great content on this app. You won’t find anything by funamation I.e. there dubbed for the most part that I could find but you can find some Dragonball super, along with other popular shows. Some shows are for premium only that you might run across but so far I only found 1 show like that. But if you do op for premium they have 3 plans with the cheapest being around 8 and their highest being about 15. In conclusion any decent anime lover should add this app to there collection..Version: 4.11.0
Good for now but potentialOne of my main annoyances with Crunchyroll is the fact that it keeps logging myself off from the Apple TV from time to time. Another thing that would go a long way in making the experience better would be to have items organized by the release time. Some animations have special episodes that air between seasons but get to receive a season 55 so If you are just getting into a new anime that has a lot of content out you risk skipping those specials and jump from one season to another confused as to what the time jump was when the content is there just badly organized. One other reason for the 3 starts is that on the Apple TV the app shows you the seasons in all other languages so one annoying thing is that if you finished a season that was just aired in Japanese you keep getting the anime you just watched on up next when there is no new content and just what you just watched being released in English or other language. It would be a better experience if it was done like Netflix where you have the seasons and content organized chronologically and then if season one has English audio available it would be an option on the audio settings and not getting the up next updated as having new content if something gets dubbed to a new language..Version: 4.33.0
Here’s the problemI have a problem with subscribing to the membership plan. Usually, I would just get it the cheapest plan so I can see the newest episodes when they drop and watch without ads, but now I’m having an issue that has its pros and cons. When I first got premium, my plan lasted longer than it should have. Too be exact, I got around 2 and a half months of premium. I just thought it was a big with the first trail or something, but no. Every time I got premium it would last longer. I wasn’t complaining, free premium is great for me, but I also noticed that when I wanted to purchase premium, it would become harder and harder. I would always purchase within the app and whenever I tried purchasing the cheapest premium, it would sometimes not load the payment screen and such. The other plans loaded fine. Right now, I can’t buy premium through the app. It won’t load the payment screen and I don’t really feel that comfortable purchasing premium from the subscription menu on my apple setting. So currently right now, the other subscription levels load fine, just not the cheapest one. Other than that, the app is pretty good in my opinion. I have not had any other issues except for the very rare bugs, and this premium issue, and I can watch most of the shows that I want to watch. I like the app, it just won’t let me purchase the premium right now. As of May 8, 2021.Version: 4.6.0
Fix your bugs and way too many adsListen, I get it you need ads in order to make money you don’t need to put ads at the beginning after the intro and middle and end scene cause that’s just crazy because it’s like three ads for every commercial break and also just a little nitpick with the ads don’t show us the second or next season of the anime we are watching with the next ad because now with re zero an exclusive to crunchy roll i knew that rem would try to hit Subaru didnt know why but i knew and that could potentially spoil some for other anime’s and i have been having this glitch where I’m watching a show go to the Home Screen i come back it gives me an ad even though i was at the Home Screen for five seconds because of an accident ok not that big a deal but then it loads and loads and loads but it’s not having any progress the app just breaks down like my digestive system after having Taco Bell with extra slices sauce on everything it gets annoying because now i can’t watch anything and uhhh quick tip don’t make the ad free one $8 that’s a lil much but i get it because competition also does that please fix this issue and i might get premium it’s worth it too it’s just all the bugs don’t just go poof because you paid 8 dollars you know so thanks for coming to my tedtalk but for now it’s 4 stars just please for the love of god fix these issues.Version: 4.1.0
Extremely disappointedI know the only way people will be able to read this is if it is highly ranked. I’ve been using Crunchyroll for over a year now and there are little glitches here and there but they have never bothered me. The ads can be a bit annoying but I’ve gotten used to seeing them. The problem I’m talking about is how every single show that I’m watching has been locked and is now for “premium watch only”. I was in the middle of a bunch of shows and now I can’t watch any. This would be understandable if it was just the newer shows that were released a few months ago but you locked Naruto?? Now I can’t get past first seasons and I am seriously considering going to another app because this is ridiculous to have to pay to watch everything. I will not spend 8 dollars a month to be able to watch a show that only has 12 episodes I might as well just watch it on another website for free because that has to be my only option at this point. The only reason I even still have this app is because you haven’t locked one piece yet and I am caught up so if you lock it I’m 100% dropping this app. This is just a warning to those who want to get crunchyroll, don’t. Save yourself the time and get another app that is free..Version: 4.28.2
Please stop telling me to buy Premium and how long do I need to wait for episodes for free?Crunchyroll is a good app to watch anime. There’s nothing bad about it but I will have to say. Please stop asking me to buy premium. I wanted to watch a show and my normal website would not have episode 13 of it so I looked up where I can watch episode 13 for free and it showed Crunchyroll so I got the app and then I was going to watch the episode but then it said buy premium and I was like what? Then I read below it and it said “Get access to new episodes shortly after airing in Japan.” Man I don’t know when episodes air in Japan but they are so slow! This episode came out on January 7th, 2024. It is now January 19th! I will love to know when this will air in Japan and if it did then when will I be able to watch it for free? It’s called “The Apothecary Diaries” my friend said I would watch it and I got addicted. So I would like to know what are the times that people who don’t pay get the episode? No wait let me rephrase that. How long does it take each episode to come out not form my show but for other shows to. I just want to see if Premium is worth it or not. Aka tell me how long does each prescription take to get the episodes of a show like example. Free is 30 days and Premium is 5 days. I would just like to know the time frame before each episode comes out..Version: 4.42.0
AdsLet me start off by saying, I LOVE anime, iv seen Crunchyroll sponsoring many different you tubers, iv seen ads all the time of it and iv always watched anime on it, but the one thing I’m tired of is the fact that their is so many ads, I get that you probably can’t get rid of them because of how many people have premium but can you atleast shorten the amount? I’m watching episodes of anime’s and I’m getting 3 ads at the beginning another 2 like 7 minutes in ect. It’s making it hard to even watch the anime, I would give 5 stars but the ads is the only thing stopping me, I know you have them to make money, which then drives people to buy premium and then you get money from that so you can support this app with a constant stream of anime, however can you atleast space them out? Like 1-2 at the beginning another 1-2 at the end? That way we can enjoy the anime and you get to show the ads, more ads raises your revenue however when you have millions of people and a large selection of anime ON top of premium, I think you can get rid of a few, I hope you take this into consideration. I really want to give this app 5 stars but I can’t. I know I won’t get a response and if I do it will probably be something along the lines of you read my review. I’m just saying what’s on my mind and everyone else’s, the amount of ads is horrible. If you do read this, thank you for your time..Version: 4.0.2
Some pros and consSo I’m going to start with the cons first of an uncontrollable amount of ads when I’m watching anime and I get one or two or even three ads I’m ok with but when I’m watching a 20 to 30 minute episode I’m getting over 10 ads per episode then it’s getting pretty annoying because it’s extremely hard to finish an episode for example I watch a 30 minute episode and I’m getting as many ads as I get it turns from a 30 minute episode to over an hour episode because of how many ads this is a problem you need to fix but what’s good about your app is it has a lot of different choices of anime and a lot of different genres to choose from I enjoy the app a lot but you need to cut the add limit dim from over ten to 3 and under and a lot of your app users would be a lot more satisfied and there would be nothing more to complain about so please fix this bug we would all appreciate it and we would use the app a lot more then trying to dig around the App Store and google play store and even the internet to try and watch our episode because we are so worried about getting as many ads as we are getting so please fix this app and listen to our complaints it would make using your app a lot easier thank you for your time and keep up your good work and good luck for the future..Version: 3.4.1
Great App But...I’ve been using Crunchyroll for some time and enjoy the app very much. It has a great variety (though some of my favorite anime’s are left out) and the ads are fairly controlled. One piece of criticism I’d like to point out is the fact that you have an ad right after the anime opening, which is both annoying and repetitive. The ads themselves aren’t bad and fit my liking to some extent, but consider having more variety to your ads, some of the ads in certain anime are repeated multiple times and gets boring to watch. Not to mention that there are a TON of glitches. I don’t know if it’s on my end or just the app, but sometimes the anime will time out and then go out of the anime, going to the homepage, search are, library, etc. Once I try to get back on the anime to continue watching, the subtitles are gone and I have to struggle with it for about 15 minutes before the subtitles go back on, often they don’t and I have to quit watching for the day. But it’s an occasional problem that I can deal with, I thought I might say it for the fact that it might make a bad first impression on a new watcher, thinking that the app is faulty (which it is most certainly not). Again, it may be on my end. All in all, this is a great app and I would suggest it to any of my friends to watch!.Version: 4.1.1
Tons of GlitchesI’ve used Crunchyroll for years and the website is fantastic. As a mobile platform, there really needs to be some changes made from the dev team, especially for iOS. The application constantly crashes, you always have to log back in every time you close out of the app, the servers will not connect which means your watchlist won’t load and episodes will just cut out in the middle of a viewing. If you are lucky enough to go through one episode, then the “play next” button does not work or is frozen, and you cannot open details for the show you are watching. There is also a major issue with syncing across multiple devices. This only happens on everything but the actual website. If I am going to be paying as a premium member, I hope these issues resolve soon other wise there’s no point in paying for these basic features that a lot of free websites have. The anime’s are great and I’ve always considered crunchyroll a good platform for it, but please fix your technical difficulties with your mobile platform. Or hire me to fix it for you. Or at least give communication on what’s wrong and what you are doing to fix it. Or give us a timeline of your pipeline to get it fixed. Please. Thank you.Version: 4.0.2
Needs some improvements!!So, ive had this app for awhile now and i thought i should make a review. first of all, this app is amazing!! is not complicated/confusing at all + i understood it right when i downloaded it!! i like the fact that there is a history as well!! i like the way all the anime is displayed too. i love how theres dramas as well!! but theres only two things.. the search bar. yes and the ads. first, the search bar. the search bar is very confusing because every time i try to search up an anime it shows nothing? i even tried searching up an anime thats already on crunchyroll to see if it would work. it still didnt. i feel like thats one thing you guys have to fix!! another thing is, the ads. in the beginning of every anime there is a starting ad. for what? i dont understand that. also, why is there 5 ads in a row? if theres going to be ads (especially FIVE) please put a skip button at least. i have a problem with the ads at the beginning of the anime because there is already one at the end. i do NOT want my anime to start with a 20 second ad when im done with another 20 second ad from the end of another anime episode. i also think there should be more animes!! and even movies probably!! overall this app is really good but the things i stated need some fixing..Version: 3.6.1
I’m going to be straight up.I love the app, I really do. I love the selections they have, and I like how simple it is, but there always seems to be a performance issue with the app. I don’t have a membership I’m a free viewer, and I don’t mind the 3 ads with every ad marker so I don’t know if this happens when you pay, but it’s an episode just freezes and it’s unplayable. My latest example of this is with the Konosuba film. I cannot play it at all. A previous example of this was with one of the episodes of Attack on Titan season 3 I’m pretty sure it was only the 2nd episode that just froze and was unplayable. I had to wait about 1 month or a couple of weeks (I honestly don’t remember) to be able to play the episode. Other than these issues I face. The only other issue I have is with the ads, yes I said I’m fine with 3 ads, but realistically it’s still a little much, and also some ads just straight up have spoilers. Like the ad for Attack on Titan season 4. It shows Armin shifting Into a Titan. It was kinda whack learning that surprise (for me at least) through an ad. Other than that I have no issues with the app. I’m just tired of the constant freezing. I also bring this up because I just remembered that episode 12 I believe of Higehiro is also freezing as well. So please just find a way to fix the app and my opinion on it will drastically change..Version: 4.8.0
Great app but has some issuesI don’t normally write reviews but I just want to write this so hopefully the issue I have can be fixed. To start this, I would like to say Crunchyroll is a great app to watch any anime in HD. I just recently purchase the premium because I love the experience, watching anime and reading the comments to me make the experience even more enjoyable. My issue with this app for one needs the feature picture in picture added, I like to be able to respond to a message and watch my anime at the same time without force closing the app. The second issue ties in with the first issue, sometimes I would say like 80% of the time when the app is forced closed and you go back to the anime you are watching and you press play, it’ll just revert the video back from the very beginning and take off the subtitle. It wouldn’t seem like it’s a big issue but I just rather be left back where I was at also, when they take the subtitle off themselves the option to put back on the subtitle is greyed out and I have to then leave the video and reopen up the same episode to then put on the subtitle. I hope the creator sees this review and please fix it and I would give this app a 5/5 star because I enjoy this app a lot..Version: 4.12.0
Review after 7 yearsLet me start by saying I still love Crunchyroll BUT I think with the surge of streaming services I believe Crunchyroll has some catching up to do. Not so much in the content department but in the app and heck even the website but I’ll stick to reviewing the app. I’ve been premium for more than 3 years and yes the no ads is nice but how about creating profiles like Netflix or Disney? My wife and I have to a lot in our queue and sometimes we watch the same shows so changing the episode between sittings is weird. Another thing is how about implementing skip intro and continue to next episode? Don’t get me wrong I love anime intros but when I’m heavily into a show it’s nice to just get back to the story. I feel besides dark mode there hasn’t been much added to the app UI to make it great. The content is amazing and I love that it’s available so promptly. I’m only rating 3 stars due to the fact that it hasn’t been keeping up with other services and sometimes song subtitles interfere with character subtitles making it difficult to read (the song and dialogue literally are swapping up and down so I can’t even see a pattern, maybe use a different color for the song subs). Again it’s 3 stars for the app not Crunchyroll as a whole cause they’re obviously 5 stars but I can’t let my bias stop me from acknowledging the lack of implementation that most streaming services already have..Version: 3.6.1
It’s really a great appAlthough it lacks some titles I’ve been looking for it has a lot of great anime’s. Like MHA, bleach, death note, RE:Zero, attack on titan, black clover and a ton more. It’s really easy to search through the selection of anime if you don’t have specific anime’s in mind and you just want to browse. It’s also easy to find a certain anime instead of scrolling through all of the anime’s to find it you can just search for it. And it has a watch list feature so you can find anime’s you want to watch but maybe not right now. I would totally recommend this app the any weeb who doesn’t want to pay 50$ for 1 season of anime. This has really helped me out because I can’t afford to spend that much money on anime. The thing I will say is when you in an ad you can’t make the screen smaller or pause it but that’s about the only thing bad I have to say about it. Also if your not really patient you might want to get a different app because there are a lot of ads but that personally never affected me because I’d rather watch 5 ads in an entire episode of anime than not watch it at all. Anyways in conclusion as long as you don’t mind adds you should probably get this app to be up to date in all of you favorite anime’s.Version: 4.1.1
Amazing streaming service! Love it.I really love this service! I haven’t been watching anime for too long but this has honestly helped me start off. There’s so many anime’s that you would probably not be able to watch on other streaming services. I’m happy also that my favorite dubs are on Crunchyroll too, though personally I do suggest maybe add Naruto dub since it’s one of many people’s favorite dub. I do prefer sub in most anime’s though. But for anyone hesitating to get this app, don’t!! I can’t say enough of how cool it it to be able to have all of my favorite anime’s right in front of me, and the ones I’m planning on watching, especially because you don’t have to pay any money if you don’t want to. This is good for young people like me who is a kid to be able to watch without having to spend all of my allowance XD or people that don’t have much money in general. You just have a few adds that are honestly entertaining compared to most places because most base on anime so there fun and Crunchyroll doesn’t have many adds at all compared to a ton of apps which lets me watch and enjoy an anime without being interrupted 24/7. There’s many more reasons why you should get Crunchyroll but I can’t list them all XD just know that it’s an amazing fun place to watch anime!!!!!! :).Version: 4.1.0
Can you please put the rose of Versailles on Crunchyroll?You have a very large variety of anime but one I feel like doesn’t get as much love is the romance genre. Though I do understand that you are trying your very best to put more romance onto your app, I don’t feel like your new releases are quite what I’m looking for...though I have found some quite enjoyable I continually feel like I’m watching the same thing over and over again. I’m more into the older anime just because the plots were more regular, not everything had to be modern, and the fact that they had more of a balance between drama and slice of life aspect. One variety of romance that I don’t particularly like is harem- tho I do enjoy reverse harem and I know this specific genre is like by some people it’s just not right for me.. I’m not asking for you to stop putting the things and genres that other people like and desire just that you go out of your comfort zone and put something different on here- One thing specifically I would love to have on your app is the Rose of Versailles. I haven’t been able to really watch this series bc of the fact that I can’t find it anywhere if you do have a chance to put it on please do!!.Version: 4.6.0
The ads are flippin’ crazy! 😤I just recently got into anime, considering I’m quarantined, and I was watching hunter x hunter on Netflix. Netflix didn’t support all the seasons, it only went up to 4, so I did some research and found this app. I was really excited when I saw that it had all 148 episodes, and while scrolling I saw some other anime’s that looked interesting! When I began watching their was an advertisement, which I didn’t mind. I expected for there to be around 2-3 per episode. At first, everything was going really smoothly! Nothing too out of the ordinary. Then after about 3 episodes in, the ads started to pile up. At first I tried not to mind it, after all I was watching all the episodes for free. Then it became REALLY hard to ignore. I started to get 3-5 ads just before It started, then about 3-5 more later on in the ep! It would’ve been much more bare-able if the ads weren’t so glitchy. At first, I thought it was just my internet. I came to look at the reviews to see if anyone else was having the same problem, and many are! The ads load for about 10-15 seconds, and then run very slowly. For example, if each ad was initially 10 seconds long, and there were 4 advertisements, that’d be around an extra minute and a half of pointless waiting! On behalf of all Crunchyroll users, please reduce the amount of ads per episode, and fix the freezing of the ads!.Version: 3.6.1
Good app, but there are some bugsI’ve had Crunchyroll for years now, and it’s honestly a really great app in itself for watching anime. You can watch on multiple platforms, which is also nice. The layout is very clean and nice to look at. I’ve had no issues with the app over the years, so I would be giving this five stars, but I do have some small gripes. Premium used to be only for having no ads, but now you can’t watch in 720P and 1080P quality because HD quality is now a premium feature. I didn’t mind going through ad breaks, but I find removing HD quality to be a premium only feature to be a bit ridiculous. I’ve also encountered bugs lately with the ads. Sometimes the ads won’t play during an ad break, and the episode’s audio will play, but it won’t resume the episode. I have to exit out of the app to fix this, but sometimes it happens whenever the ad plays. The timestamp also doesn’t continue where it left off, and it will scroll back to the last ad break, so I have to go to the correct timestamp each time. If these bugs could be fixed, that would be really great! Another thing that kind of annoys me is certain titles and dubs are premium only features, especially in certain dubs outside of the Japanese or English language..Version: 4.15.0
Can’t watch the 2nd seasonSo someone I know recommended me this app and I decided I’d try it and see how it was and I didn’t mind watching it in Japanese and looking at the captions or watching ads because I loved the series I was watching but when I got to the second season, I saw I could no longer watch it because it had reached the second season. Me being 13 years old (I know it’s 17+, but I don’t watch those types of anime’s) I can’t pay for this and my parents won’t either and as I’ve read the reviews, it seems people have had the same problem as I have had. I’m sorry if I wasted your time reading this cause many of you would be like “it’s just like Netflix, get over it” I get it and I understand you are trying to make money by only letting people watch the first season so they are eager to see what’s next and pay for premium which is similar to what other apps do to make money, but at the same time a lot of people cannot pay for it and are just as eager to watch the second season as we all are. I’m not saying you should change it and I’m not saying you shouldn’t change it, but it would be nice if you came up with an idea to make money still and let people finish what they were watching. And I hope this suggestion will help you..Version: 4.56.0
Comments need backRemoving the comment section was a mistake and many others agree. I would always look forward to reading the comments and seeing others comments and some made me laugh and made my day. The comments had nothing wrong with them it was just people giving out thoughts so I know of no reason to take something like that away from us. Isn’t this supposed to be the number one anime app! How can you call your self the greatest when you take something away from us without thinking how it would affect the people who have this app, the people who pay money! Crunchyroll can you not see all of us who want this back! Don’t take this away, listen to your fans, listen to your hearts is this really what you want? To take away a thing that makes us happy! We want to bring back the comment section and we won’t stop I’ll keep fighting for it back! Cause Crunchyroll just isn’t the same without it. Restore our comments and restore our happiness while watching amazing anime! Try restoring it and see how many people are happy, how many people who are glad to open this app and see what others think about an anime that people watch. We need this back..Version: 4.61.2
Amazing app and quality overall but problem with the premium optionsI think that Crunchyroll is and amazing app with efficient streaming options. The amount of content they have is amazing and the new format is excellent. I have so many positive things to say about this app, but I do have a slight issue that just makes no sense. The new premium options is kinda stupid if you ask me. There is 3 new different levels of premium if I remember correctly and each level unlocks new stuff and costs more money. I understand that they are trying to make more profits but this is kinda stupid and makes me mad. If I wanted to do a certain thing and was prepared to pay for the premium and went to do it and it turns out that there are 3 different levels for unlocking different things? Like I would be furious, i know it’s for profit but like you had it going pretty well with the first premium system and the online shop, but then you add 3 levels of premium? I think that your also making it hard for people who already had premium beforehand, they have to adjust to a whole new system and decide what to do. I just think it’s stupid and extra and serves no purpose. You can fight me on this but I’m not budging..Version: 4.1.0
Too many adds ( owner read this you could get your sales up )Ugh! Ad overload. On each of the episodes i get 9 ads to 15 ads! We should get 6 at the most ads instead! A lot of my friends are persistent and don’t buy the crunchyroll premium membership because they know that its all worthless and cost too much money in a year. I have an idea Crunchyroll, make the person watching anime have an option. When they go on their first episode, they could be given the choice to watch all the ads at once ( addition ads if you want probably 1 addition ad ) because you get bad reviews because people want to get rid of the ad first! If you want some money, you could make it cost $0.99. It works! I told my friends about this and I asked them, “ would you buy this deal,” they of course agreed because it is a fair price for the option to get rid of the ads first rather than watching “ barbeque ads “ while a moment of crying ( I deleted some of the review but now that I have crunchyroll premium it puts a different mood to the anime and it’s super nice, though next time for crunchyroll regular membership, you should add the advertisements to be about that anime if possible or atleast about anime only ).Version: 3.3.1
Several errors and to many addsI love Crunchyroll but the so called “video error” and the “trial error” along with the “connection loss” it gets very annoying, I’m sitting right by my WiFi box and all the sudden a pop up tab shows up in my screen saying that I have lost connection, I clearly had connection as I was connected to the WiFi the whole time but whenever it pops up it won’t let me leave the tab no matter how many times I press retry. The video error is very confusing as I have to stop and sit there for thirty mins to try and find out what the error is, I have tried to restart the app, I have exited out of it and went back in and tried to watch it again but the video error just kept popping back up. Every time I get an error I have to delete the app because the error will just keep coming back up on my screen even though I have done everything to try and get it to stop, I have re downloaded the app at least 19 times and I just got it 2 days ago. And the situation with the adds is stupid, I get 15 to 20 adds every time, I’m only watching 20-30 minute episodes and I spend at least 10 minutes every time watching one round of adds, and the there are 4 rounds of adds in each episode. It gets quite annoying, I hope they figure out something because this is getting annoying.Version: 3.5.0
Subtitles.Alright. So first off, Crunchyroll and Funimation are great. I hope crunchyroll takes some tips from the Funimation app. It’s waaaaay better. But it also has something that crunchyroll absolutely does NOT have. Which is pretty upsetting. Subtitles for English dub. Do they think deaf and partially deaf people not like anime? My fiancé is partially deaf. He can hear somethings but we watch everything with subtitles in case he misses something. He can still hear some and doesn’t want to watch in Japanese because we enjoy the dub better. One of my best friends is also almost completely deaf and tho she has hearing aids sometimes they get uncomfortable and she removes them. If we were watching something on crunchyroll we’d have to stop. Another friend has the same issue as my fiancé. And for me I’ve spent 15 years of my life watching tv with subtitles because I love ppl that are deaf or partially deaf. Even my niece has hearing aids and my nephew who is constantly watching anime with me may need them soon. I’m so used it and I enjoy it in case I miss a word they say or don’t understand one. So for now I’m paying for both crunchyroll and Funimation because some of the stuff we watch is still there and have subtitles for English dub. Please do something about this. I cannot but the only one with this issue..Version: 4.22.0
Removing commentsHonestly I have never hade any problems or complaints with Crunchyroll but removing the comments is just silly and most of all sad. I get how some series could just get review bombed the entire time it was being released but the positive comments always prevailed for the most part. And the reviews was the backbone of many shows, I can’t tell you how many times I have seen what looks to be a questionable anime but I see someone passionate about the series leave a heartfelt review and it gives me push to just try it. Now when I go into Crunchyroll it seems stale and empty. Yes new shows are still being released but having no comments when you show up to the video and you are there 5 minutes after it releases and you see all the veteran fans who have commented “1st” or “can’t wait for this episode” it made it feel like a community or at the very least a good anime fan base. This is a cry from a beloved anime fan please please add comments back i promise it makes your platform feel so much better when the community is involved ! Please give your honest feedback to this I would love to know why the platform removed comments.Version: 4.55.0
ChrinchyrollI like Crunchyroll quite a bit. I do wish they could streamline a few things. One of which is the PlayStation application for Crunchyroll, as I’ve had many issues with that in particular. Sometimes I can’t start a show on PlayStation 5 unless I start it a few seconds on my iPhone for a few seconds then then close that and open it on PlayStation at which point the show will play fine. It would also be nice to have access to show all episodes of a show your watching on every screen. I’d also like an option to not show any series that isn’t in the language you prefer. So if I only prefer to see English then anything not In English would be hidden. Also I’d like it if it were easier to see the rating of each show as it can be very difficult to find and makes trying to find an age appropriate show that I can watch with my daughter difficult. Other than that the app is great. I had heard Crunchyroll and funimation were going to merge into one and I hope that’s the case as each has their own merits, and if they take the best features from both platforms then they will make something great!!!.Version: 4.35.0
A problem with playing the next episodeFor some reason sometimes I encounter a problem where suddenly instead of playing the next episode it will play the same episode over and over again. With this happening I have to exit the episode click on the series and pick the next episode which is really annoying, I’ve tried everything to get rid of it but even if I finish the whole show it will still show I’m on that episode. There’s another glitch in the same group of problem where instead of playing the next episode it will skip to a random episode way later down the line or back before that I already watch, and again no matter what I do it will not fix itself. It only fixed itself one time and I fixed by watching that episode when I got to it, however on any other show this will not work and it will continue to send me to that episode. At first I thought this wasn’t a big deal since it’s not that bad, but overtime, especially when I’m binging it gets REALLY annoying having to pick the next episode by exiting and going back into the series to click it again. Pls fix.Version: 4.31.2
Good app but needs one thingI love Crunchyroll. I have been a premium member for a few years now and I don’t regret it at all. I use the website just as much as I use the app but there is one huge problem for me that is in the website but not the app. Reviews. I have started so many god awful anime that sound good on paper but are executed horribly. This is wasting my free time with horrible anime. Although, I know that it depends on the person if they’re going to like it or not. But if an anime is rated one star, it is for a reason. On the website I am the type of person to read reviews to see what I am getting into. Even just seeing the rating of the show out of 5 stars would be enough. If I want to see actual reviews that explain why it’s rated so bad then I wouldn’t mind leaving the app. But I don’t want to have to go out of the app in order to see the rating of the anime by looking it up on google. It’s very annoying and a simple thing to do ( or at least I think it is, who knows, I’m not an app developer ). I know this is just a convenience thing but it’s why I’m rating this 4 stars. The recent update made the app so much better and is more stable than ever. If reviews are added in app then that would make this app that much better..Version: 4.1.0
Ugh my immersionI actually stopped binging my favorite anime to write this. I know Crunchyroll has always had issues both on the web and the app, and I have always found them tolerable since those issues rarely messed with my immersion- but brooo it is so bad right now. The subtitles are either delayed or they show up before a character speaks. Also, the controls with play bar keep popping up when I do not touch the screen or when my phone is mounted which makes me then have to touch the screen constantly to make the controls minimize again. This has been happening often for the past 3 weeks. I have been subscribed to Premium for about 5 years and I thank you Crunchyroll for those glorious years of you providing me with all the entertainment and escapism I need but you are disappointing me mad hard right now. P.S.: The new UI is cool. I also love that we can view comments now. Y’all are kinda late to the “We have updated our UI” party considering how large your following is but cheers to you for showing up at all. My fingers are crossed for you to continue to make advancements in the streaming service world because I do believe you deserve more clout, but it’s embarrassing for me to keep on praising you when things like this happen..Version: 4.17.1
I love this app!I have had this app for a while I just recently got a subscription to it. I love this app because I love anime and it has all the stuff I like plus more, I used to get annoyed with the ads which is why I got the subscription I was fine with having a smaller selection of anime prior to subscribing because it’s not like I had a lot of time to watch everything I wanted to watch, but getting the subscription makes it so you have access to all the anime on it and there is so much it’s ridiculous but great. And I love how the genres are listed so you can pick something with a specific feeling or theme. I also love that there’s a different amount of people that can watch it at the same time for the subscription I have, I have the fan subscription which is the cheapest one and it’s so only one person can watch it at a time and I love that because I hate sharing my password with people and this way I don’t have to feel obligated to. Anyways this app is totally worth the money and even if you don’t get a subscription to it there are still so many good animes that they let people watch for free with ads. Thank you!!.Version: 4.25.2
The New UpdateA few days ago, I downloaded the newest update, and I understand glitches are going to happen, after all you did give the app a whole new design. Although, every time I get to the ad break in the middle of an episode, it sends me right back to the beginning of the episode and doesn’t have subtitles. Sometimes I open an episode and it doesn’t play the subtitles. I always go back to settings to see if it was accidentally shut off, but it never is shut off. There are other times where I get to an ad break and the ad’s do not load at all, then glitch out and skip back to the episode, without subtitles. Really the biggest issue I have had is the subtitles disappearing and that the episode restarts itself as soon as an ad break is over. I like that you decreased the amount of ads, in each break it never exceeds four ads, where as before it used to be 3-5 or more ads. I am sure buying the subscription is worth it, once I can afford it I will definitely buy it! As long as you have a little patience or have a little game to play while the ads are running, it really isn’t so bad!.Version: 4.0.2
It’s a good app for anime, with one issueI’ve been a premium user for almost a year now and I really enjoy a lot of the content on here. It’s got a lot of new series that come out with episodes really fast along with a lot of older favorites. I mainly used the app on my Xbox but have switched to using it on my phone for the most part due to being away from my console. I enjoy using it on my phone just as much as I did on my Xbox but I have ran into an issue after the recent update. For some reason when I try to watch any show the video does not play at all. I will press the start button but nothing. It just displays a black screen but nothing happens. I’ve tried on multiple different occasions to play shows and same thing. I found a workaround where if I delete the app and re install it fixes the problem temporarily but eventually I have to delete and re download again... I read that it could be internet issues but everything else works on my phone just fine so I’ve ruled that out. It’s getting pretty annoying so I’m hoping this problem is known about and there will be a fix soon since this is an awesome streaming service. Besides this one issue I recommend using this app if you’re an anime fan.Version: 4.1.0
ReviewNow first off I just want to say I love Crunchyroll and it is a very well built anime stream service but they have major problems that need to be changed. As for that seasons and episodes are listed all together although they are in completely different languages. This is only a major and irrational problem. I’ve have premium for many years on many accounts and it’s just the small thing that makes the app confusing and sorta irritating to a certain extent. Next small problem is the app for mobile devices it seems to have many problems when it comes to turning off and on cc. Most of the times I have to refresh my whole app 2-3 times just for them to start turning on. Again it’s not a bad problem but it’s a problem a lot of viewers and myself aren’t excited about. But if those apps were fixed I’d say it would be the most perfect app for anime streaming. I think because Crunchyroll and Funimation are doing a partner ship crunchyroll should take some of the things they do just. Just because Funimation is more smoother in the sense of easier to watch and find anime. Other than those little major problems there isn’t anything that makes it a little problematic. Thank you for you time have a great day!!.Version: 4.16.0
No nameMy friend raged cuz he thought that 10$ a month is a lot. I do agree that 10$ a little over priced but it’s not that bad..Version: 3.3.1
Good/ehThe app is good and has a very good variety of anime’s. I just don’t like the amount of adds just because you don’t pay..Version: 3.5.0
Commercials freezing the appSome commercials play fine, others the screen stays black after trying to load, doesn’t play anything and doesn’t allow us to do anything but close the app and try again. It’s 4 times now I keep trying to get passed the same commercial pause. It’s infuriating..Version: 3.4.0
Very good just one thingAll I want for this is the English Dub for any show that has one otherwise Great.Version: 4.0.0
Premium is worth itOk look, I read so many reviews saying omg I hate ads! But think about it, it’s essentially the Netflix of anime, is Netflix free? No! Someone has to pay for the shows that Crunchyroll offers! Either they get paid by advertisers, or you pay with a measly 10 bucks a month (7 if your American) it’s not that much! And honestly premium is so worth it! I have binged so much anime ever since, and I love it! So Crunchyroll keep up the good work and stop whining about a company making money, if Crunchyroll didn’t offer free viewing with ads, then there would be no viewing at all!.Version: 4.1.0
Complaining ?For those down voting the apps because you need to pay to watch anime. There is people working on those anime and they need to be payed. Why would you downvote a app because anime ain’t a free thing ? And how could it be ?.Version: 4.7.0
AddddddsssssGood app but tons of ads.Version: 3.5.0
ReviewBring back reviews please.Version: 4.55.0
No sense of community anymoreCrunchyroll used to be the streaming platform where the community got together. Leaving comments on episodes and reviews on series was always one of the biggest highlights. Recently they’ve decided to remove those features and I can’t help but feel that it’s impacted the app in a negative way. The comments used to be filled with jokes amongst people with similar interest, and the reviews broke down the anime description, as well as compared one series to another for fans to find what they like. Without these key features, this is just a very basic streaming service with bad descriptions and some okay anime..Version: 4.54.0
New animesThere is only popular animes, add other animes.Version: 4.0.3
New theme!I am loving the new interface with dark mode! Everything seems more comfortable and sleek and I think this will really upgrade my anime watching experience!! Thank u crunchyroll.Version: 4.0.2
Removing the comment sectionOkay first and foremost I love this app, it’s great way to watch and support your favourite anime. However I feel like you’ve lost a lot of the charm factor by removing the comments section. One of my favourite parts of watching one piece is seeing everyone’s comments from years past, and learning things I never would noticed about episodes from someone’s comments. Sure it gets weird sometimes, but who cares, let creeps try and think they mean something. I don’t know how much performance loss the comment section contributes to. But please for the love of all that is holy try and optimize it and bring it back. Or make it an option to not load a comment section as a profile setting. -sincerely people who love the comments section.Version: 4.55.0
Sous titres FRPas assez de sous titres en français..Version: 4.34.1
I get you want to make money but seriouslyI really don’t like how you need to have a subscription to watch the last episode on any anime like seriously 😒 I.Version: 3.5.0
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!Version: 4.108.1
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