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Crunchyroll Customer Service

Stream the world’s largest anime library. Watch over 1,000 titles - from past seasons to new episodes fresh from Japan, including critically acclaimed Crunchyroll Originals. 

Get full access to new shows like Dr. STONE, Tower of God, Re:ZERO -Starting Life in Another World-, Black Clover, Food Wars!, Fire Force, plus favorites like One Piece, Naruto Shippuden, My Hero Academia, Hunter x Hunter, JoJo's Bizarre Adventure, and more! Whether you’re new to anime, or have been a fan for decades, Crunchyroll has something you’ll love.


Want to upgrade your experience? Try Crunchyroll Premium FREE for 14 days!

Premium upgrades are available for additional features like:
• No ads
• New episodes one hour after they air in Japan
• Streaming on up to 6 screens at once
• Offline viewing

Become a Premium user with in-app purchasing and auto-pay each month.

In-App Purchase information:
- Subscribe to Premium starting from $7.99 per month (amount in USD in US App Store)
- Your iTunes Account will automatically be charged after you confirm your subscription
- The subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of your billing period. You can manage subscriptions and turn off auto-renewal by going to Account Settings after purchase
- Your iTunes Account will be charged monthly for renewal within 24 hours prior to the end of the current period
- A current subscription cannot be cancelled during an active subscription period
- You can find our Privacy Policy at https://www.crunchyroll.com/privacy and Terms of Service at https://www.crunchyroll.com/tos

Crunchyroll App Comments & Reviews

Crunchyroll Positive Reviews

Some pros and consSo I’m going to start with the cons first of an uncontrollable amount of ads when I’m watching anime and I get one or two or even three ads I’m ok with but when I’m watching a 20 to 30 minute episode I’m getting over 10 ads per episode then it’s getting pretty annoying because it’s extremely hard to finish an episode for example I watch a 30 minute episode and I’m getting as many ads as I get it turns from a 30 minute episode to over an hour episode because of how many ads this is a problem you need to fix but what’s good about your app is it has a lot of different choices of anime and a lot of different genres to choose from I enjoy the app a lot but you need to cut the add limit dim from over ten to 3 and under and a lot of your app users would be a lot more satisfied and there would be nothing more to complain about so please fix this bug we would all appreciate it and we would use the app a lot more then trying to dig around the App Store and google play store and even the internet to try and watch our episode because we are so worried about getting as many ads as we are getting so please fix this app and listen to our complaints it would make using your app a lot easier thank you for your time and keep up your good work and good luck for the future..Version: 3.4.1

Good but...Great app to watch almost anything that u cant on Netflix. But I see constantly a specific anime, and the first season is dubbed, but the second season isn’t, that to me is the only issue, I don’t like switching languages every season so if u can release it in both ways that’d be great😃specifically Sword Art Online Alicization: War of Underworlds. Another issue are the ads, I think adding 4 would be fine if u made each add stop only one ad. There’s are usually 4 ad stops in an episode and when they hit it takes 30 seconds to load that ad and then play a 30+ second ad, and then another 30+ seconds to load a second one and a third. I think they load wayyyy too slowly and the ads back to back are too many. If there are 4 ad pauses please make it just one ad long and please load faster because in total if there are 4 ad blocks u spend abt 10 minutes watching ads because each pause loads 3 back to back ads. I wouldn’t mind 4 ads total but I also wouldn’t mind if ur going to keep the same amount of ads, that u just make them load faster instead of have me wait at a black screen for 30 seconds for an ad to show up and then repeat that for another two times. It’s a bit time consuming and sometimes I forget what happened before the ads even began to roll in and forget wat im watching. All in all, shorter faster ad breaks, and release seasons in both languages or just add that language setting in, not for subtitles but for the audio aswell, u know, dubbed..Version: 4.2.1

Here’s the problemI have a problem with subscribing to the membership plan. Usually, I would just get it the cheapest plan so I can see the newest episodes when they drop and watch without ads, but now I’m having an issue that has its pros and cons. When I first got premium, my plan lasted longer than it should have. Too be exact, I got around 2 and a half months of premium. I just thought it was a big with the first trail or something, but no. Every time I got premium it would last longer. I wasn’t complaining, free premium is great for me, but I also noticed that when I wanted to purchase premium, it would become harder and harder. I would always purchase within the app and whenever I tried purchasing the cheapest premium, it would sometimes not load the payment screen and such. The other plans loaded fine. Right now, I can’t buy premium through the app. It won’t load the payment screen and I don’t really feel that comfortable purchasing premium from the subscription menu on my apple setting. So currently right now, the other subscription levels load fine, just not the cheapest one. Other than that, the app is pretty good in my opinion. I have not had any other issues except for the very rare bugs, and this premium issue, and I can watch most of the shows that I want to watch. I like the app, it just won’t let me purchase the premium right now. As of May 8, 2021.Version: 4.6.0

AdsLet me start off by saying, I LOVE anime, iv seen Crunchyroll sponsoring many different you tubers, iv seen ads all the time of it and iv always watched anime on it, but the one thing I’m tired of is the fact that their is so many ads, I get that you probably can’t get rid of them because of how many people have premium but can you atleast shorten the amount? I’m watching episodes of anime’s and I’m getting 3 ads at the beginning another 2 like 7 minutes in ect. It’s making it hard to even watch the anime, I would give 5 stars but the ads is the only thing stopping me, I know you have them to make money, which then drives people to buy premium and then you get money from that so you can support this app with a constant stream of anime, however can you atleast space them out? Like 1-2 at the beginning another 1-2 at the end? That way we can enjoy the anime and you get to show the ads, more ads raises your revenue however when you have millions of people and a large selection of anime ON top of premium, I think you can get rid of a few, I hope you take this into consideration. I really want to give this app 5 stars but I can’t. I know I won’t get a response and if I do it will probably be something along the lines of you read my review. I’m just saying what’s on my mind and everyone else’s, the amount of ads is horrible. If you do read this, thank you for your time..Version: 4.0.2

Fix your bugs and way too many adsListen, I get it you need ads in order to make money you don’t need to put ads at the beginning after the intro and middle and end scene cause that’s just crazy because it’s like three ads for every commercial break and also just a little nitpick with the ads don’t show us the second or next season of the anime we are watching with the next ad because now with re zero an exclusive to crunchy roll i knew that rem would try to hit Subaru didnt know why but i knew and that could potentially spoil some for other anime’s and i have been having this glitch where I’m watching a show go to the Home Screen i come back it gives me an ad even though i was at the Home Screen for five seconds because of an accident ok not that big a deal but then it loads and loads and loads but it’s not having any progress the app just breaks down like my digestive system after having Taco Bell with extra slices sauce on everything it gets annoying because now i can’t watch anything and uhhh quick tip don’t make the ad free one $8 that’s a lil much but i get it because competition also does that please fix this issue and i might get premium it’s worth it too it’s just all the bugs don’t just go poof because you paid 8 dollars you know so thanks for coming to my tedtalk but for now it’s 4 stars just please for the love of god fix these issues.Version: 4.1.0

Great App But...I’ve been using Crunchyroll for some time and enjoy the app very much. It has a great variety (though some of my favorite anime’s are left out) and the ads are fairly controlled. One piece of criticism I’d like to point out is the fact that you have an ad right after the anime opening, which is both annoying and repetitive. The ads themselves aren’t bad and fit my liking to some extent, but consider having more variety to your ads, some of the ads in certain anime are repeated multiple times and gets boring to watch. Not to mention that there are a TON of glitches. I don’t know if it’s on my end or just the app, but sometimes the anime will time out and then go out of the anime, going to the homepage, search are, library, etc. Once I try to get back on the anime to continue watching, the subtitles are gone and I have to struggle with it for about 15 minutes before the subtitles go back on, often they don’t and I have to quit watching for the day. But it’s an occasional problem that I can deal with, I thought I might say it for the fact that it might make a bad first impression on a new watcher, thinking that the app is faulty (which it is most certainly not). Again, it may be on my end. All in all, this is a great app and I would suggest it to any of my friends to watch!.Version: 4.1.1

Amazing streaming service! Love it.I really love this service! I haven’t been watching anime for too long but this has honestly helped me start off. There’s so many anime’s that you would probably not be able to watch on other streaming services. I’m happy also that my favorite dubs are on Crunchyroll too, though personally I do suggest maybe add Naruto dub since it’s one of many people’s favorite dub. I do prefer sub in most anime’s though. But for anyone hesitating to get this app, don’t!! I can’t say enough of how cool it it to be able to have all of my favorite anime’s right in front of me, and the ones I’m planning on watching, especially because you don’t have to pay any money if you don’t want to. This is good for young people like me who is a kid to be able to watch without having to spend all of my allowance XD or people that don’t have much money in general. You just have a few adds that are honestly entertaining compared to most places because most base on anime so there fun and Crunchyroll doesn’t have many adds at all compared to a ton of apps which lets me watch and enjoy an anime without being interrupted 24/7. There’s many more reasons why you should get Crunchyroll but I can’t list them all XD just know that it’s an amazing fun place to watch anime!!!!!! :).Version: 4.1.0

Review after 7 yearsLet me start by saying I still love Crunchyroll BUT I think with the surge of streaming services I believe Crunchyroll has some catching up to do. Not so much in the content department but in the app and heck even the website but I’ll stick to reviewing the app. I’ve been premium for more than 3 years and yes the no ads is nice but how about creating profiles like Netflix or Disney? My wife and I have to a lot in our queue and sometimes we watch the same shows so changing the episode between sittings is weird. Another thing is how about implementing skip intro and continue to next episode? Don’t get me wrong I love anime intros but when I’m heavily into a show it’s nice to just get back to the story. I feel besides dark mode there hasn’t been much added to the app UI to make it great. The content is amazing and I love that it’s available so promptly. I’m only rating 3 stars due to the fact that it hasn’t been keeping up with other services and sometimes song subtitles interfere with character subtitles making it difficult to read (the song and dialogue literally are swapping up and down so I can’t even see a pattern, maybe use a different color for the song subs). Again it’s 3 stars for the app not Crunchyroll as a whole cause they’re obviously 5 stars but I can’t let my bias stop me from acknowledging the lack of implementation that most streaming services already have..Version: 3.6.1

Amazing app and quality overall but problem with the premium optionsI think that Crunchyroll is and amazing app with efficient streaming options. The amount of content they have is amazing and the new format is excellent. I have so many positive things to say about this app, but I do have a slight issue that just makes no sense. The new premium options is kinda stupid if you ask me. There is 3 new different levels of premium if I remember correctly and each level unlocks new stuff and costs more money. I understand that they are trying to make more profits but this is kinda stupid and makes me mad. If I wanted to do a certain thing and was prepared to pay for the premium and went to do it and it turns out that there are 3 different levels for unlocking different things? Like I would be furious, i know it’s for profit but like you had it going pretty well with the first premium system and the online shop, but then you add 3 levels of premium? I think that your also making it hard for people who already had premium beforehand, they have to adjust to a whole new system and decide what to do. I just think it’s stupid and extra and serves no purpose. You can fight me on this but I’m not budging..Version: 4.1.0

The ads are flippin’ crazy! 😤I just recently got into anime, considering I’m quarantined, and I was watching hunter x hunter on Netflix. Netflix didn’t support all the seasons, it only went up to 4, so I did some research and found this app. I was really excited when I saw that it had all 148 episodes, and while scrolling I saw some other anime’s that looked interesting! When I began watching their was an advertisement, which I didn’t mind. I expected for there to be around 2-3 per episode. At first, everything was going really smoothly! Nothing too out of the ordinary. Then after about 3 episodes in, the ads started to pile up. At first I tried not to mind it, after all I was watching all the episodes for free. Then it became REALLY hard to ignore. I started to get 3-5 ads just before It started, then about 3-5 more later on in the ep! It would’ve been much more bare-able if the ads weren’t so glitchy. At first, I thought it was just my internet. I came to look at the reviews to see if anyone else was having the same problem, and many are! The ads load for about 10-15 seconds, and then run very slowly. For example, if each ad was initially 10 seconds long, and there were 4 advertisements, that’d be around an extra minute and a half of pointless waiting! On behalf of all Crunchyroll users, please reduce the amount of ads per episode, and fix the freezing of the ads!.Version: 3.6.1

Needs some improvements!!So, ive had this app for awhile now and i thought i should make a review. first of all, this app is amazing!! is not complicated/confusing at all + i understood it right when i downloaded it!! i like the fact that there is a history as well!! i like the way all the anime is displayed too. i love how theres dramas as well!! but theres only two things.. the search bar. yes and the ads. first, the search bar. the search bar is very confusing because every time i try to search up an anime it shows nothing? i even tried searching up an anime thats already on crunchyroll to see if it would work. it still didnt. i feel like thats one thing you guys have to fix!! another thing is, the ads. in the beginning of every anime there is a starting ad. for what? i dont understand that. also, why is there 5 ads in a row? if theres going to be ads (especially FIVE) please put a skip button at least. i have a problem with the ads at the beginning of the anime because there is already one at the end. i do NOT want my anime to start with a 20 second ad when im done with another 20 second ad from the end of another anime episode. i also think there should be more animes!! and even movies probably!! overall this app is really good but the things i stated need some fixing..Version: 3.6.1

It’s really a great appAlthough it lacks some titles I’ve been looking for it has a lot of great anime’s. Like MHA, bleach, death note, RE:Zero, attack on titan, black clover and a ton more. It’s really easy to search through the selection of anime if you don’t have specific anime’s in mind and you just want to browse. It’s also easy to find a certain anime instead of scrolling through all of the anime’s to find it you can just search for it. And it has a watch list feature so you can find anime’s you want to watch but maybe not right now. I would totally recommend this app the any weeb who doesn’t want to pay 50$ for 1 season of anime. This has really helped me out because I can’t afford to spend that much money on anime. The thing I will say is when you in an ad you can’t make the screen smaller or pause it but that’s about the only thing bad I have to say about it. Also if your not really patient you might want to get a different app because there are a lot of ads but that personally never affected me because I’d rather watch 5 ads in an entire episode of anime than not watch it at all. Anyways in conclusion as long as you don’t mind adds you should probably get this app to be up to date in all of you favorite anime’s.Version: 4.1.1

Too many adds ( owner read this you could get your sales up )Ugh! Ad overload. On each of the episodes i get 9 ads to 15 ads! We should get 6 at the most ads instead! A lot of my friends are persistent and don’t buy the crunchyroll premium membership because they know that its all worthless and cost too much money in a year. I have an idea Crunchyroll, make the person watching anime have an option. When they go on their first episode, they could be given the choice to watch all the ads at once ( addition ads if you want probably 1 addition ad ) because you get bad reviews because people want to get rid of the ad first! If you want some money, you could make it cost $0.99. It works! I told my friends about this and I asked them, “ would you buy this deal,” they of course agreed because it is a fair price for the option to get rid of the ads first rather than watching “ barbeque ads “ while a moment of crying ( I deleted some of the review but now that I have crunchyroll premium it puts a different mood to the anime and it’s super nice, though next time for crunchyroll regular membership, you should add the advertisements to be about that anime if possible or atleast about anime only ).Version: 3.3.1

Several errors and to many addsI love Crunchyroll but the so called “video error” and the “trial error” along with the “connection loss” it gets very annoying, I’m sitting right by my WiFi box and all the sudden a pop up tab shows up in my screen saying that I have lost connection, I clearly had connection as I was connected to the WiFi the whole time but whenever it pops up it won’t let me leave the tab no matter how many times I press retry. The video error is very confusing as I have to stop and sit there for thirty mins to try and find out what the error is, I have tried to restart the app, I have exited out of it and went back in and tried to watch it again but the video error just kept popping back up. Every time I get an error I have to delete the app because the error will just keep coming back up on my screen even though I have done everything to try and get it to stop, I have re downloaded the app at least 19 times and I just got it 2 days ago. And the situation with the adds is stupid, I get 15 to 20 adds every time, I’m only watching 20-30 minute episodes and I spend at least 10 minutes every time watching one round of adds, and the there are 4 rounds of adds in each episode. It gets quite annoying, I hope they figure out something because this is getting annoying.Version: 3.5.0

Can you please put the rose of Versailles on Crunchyroll?You have a very large variety of anime but one I feel like doesn’t get as much love is the romance genre. Though I do understand that you are trying your very best to put more romance onto your app, I don’t feel like your new releases are quite what I’m looking for...though I have found some quite enjoyable I continually feel like I’m watching the same thing over and over again. I’m more into the older anime just because the plots were more regular, not everything had to be modern, and the fact that they had more of a balance between drama and slice of life aspect. One variety of romance that I don’t particularly like is harem- tho I do enjoy reverse harem and I know this specific genre is like by some people it’s just not right for me.. I’m not asking for you to stop putting the things and genres that other people like and desire just that you go out of your comfort zone and put something different on here- One thing specifically I would love to have on your app is the Rose of Versailles. I haven’t been able to really watch this series bc of the fact that I can’t find it anywhere if you do have a chance to put it on please do!!.Version: 4.6.0

Best anime appFriend turned me on to CRoll a few years back. Haven’t looked back since! Went premium right away, and honestly, I don’t even care that it went to 7.99. I canceled my Netflix in favor of it. I watch Crunchyroll probably 5-6 days a week. My queue is a mile long and I’m still trying to catch up. I’ve seen more shows than I can keep track of, and even rewatched some that I’d already seen, completely forgetting I had already seen them. They have the newest shows during the hottest trends, and with the fastest turnaround time between Japan’s original air time and their stream release. It’s literally like same-day. Back in the day we had to torrent shows and find awful sites to try and get anime from, and some of it (most of it) wasn’t even legal. Or the subs were done by fan groups that got a lot wrong. If you’re an anime fan, skip the other garbage and just drop the 8 bucks a month for premium. It’s worth it. Not to mention that I’ve met some of the staff at Otakon and they’re genuinely cool people. I’ll gladly give them my cash to support what they’re doing. They do it better than everyone else. Thanks, CRoll!.Version: 3.5.0

Good app but needs one thingI love Crunchyroll. I have been a premium member for a few years now and I don’t regret it at all. I use the website just as much as I use the app but there is one huge problem for me that is in the website but not the app. Reviews. I have started so many god awful anime that sound good on paper but are executed horribly. This is wasting my free time with horrible anime. Although, I know that it depends on the person if they’re going to like it or not. But if an anime is rated one star, it is for a reason. On the website I am the type of person to read reviews to see what I am getting into. Even just seeing the rating of the show out of 5 stars would be enough. If I want to see actual reviews that explain why it’s rated so bad then I wouldn’t mind leaving the app. But I don’t want to have to go out of the app in order to see the rating of the anime by looking it up on google. It’s very annoying and a simple thing to do ( or at least I think it is, who knows, I’m not an app developer ). I know this is just a convenience thing but it’s why I’m rating this 4 stars. The recent update made the app so much better and is more stable than ever. If reviews are added in app then that would make this app that much better..Version: 4.1.0

It’s a good app for anime, with one issueI’ve been a premium user for almost a year now and I really enjoy a lot of the content on here. It’s got a lot of new series that come out with episodes really fast along with a lot of older favorites. I mainly used the app on my Xbox but have switched to using it on my phone for the most part due to being away from my console. I enjoy using it on my phone just as much as I did on my Xbox but I have ran into an issue after the recent update. For some reason when I try to watch any show the video does not play at all. I will press the start button but nothing. It just displays a black screen but nothing happens. I’ve tried on multiple different occasions to play shows and same thing. I found a workaround where if I delete the app and re install it fixes the problem temporarily but eventually I have to delete and re download again... I read that it could be internet issues but everything else works on my phone just fine so I’ve ruled that out. It’s getting pretty annoying so I’m hoping this problem is known about and there will be a fix soon since this is an awesome streaming service. Besides this one issue I recommend using this app if you’re an anime fan.Version: 4.1.0

Bugs are annoying but anime is goodI mean the only thing that really stops me from rating five stars is the amount of bugs with the app. I feel like it’s gotten worse since 2 years ago. The site crashes whenever a popular anime episode is released I assume because of high traffic, certain anime have weird audio noises, it doesn’t let me click any episode in the all episodes screen except maybe episode 1 or 2, it logs me out in the middle of an episode or just whenever I close the app, it doesn’t load the new updated episodes screen occasionally, I can’t pause the episode anymore if I’ve hit the rewind 10s button, and the list goes on. I appreciate the anime in a convenient user friendly app, but the bugs are getting worse than what you would expect in a Bethesda game. Oh, and this isn’t directly related to the app, but crunchyroll customer support or service or whatever is garbage. It’s slow and not helpful at all. I tried telling them about the audio problems but it wasn’t worth waiting on slow replies and generic unhelpful replies telling me to redownload the app. I’ve been able to tolerate these things up until now but if they don’t do something about these bugs then I’m just not going to keep giving them my money. It’s pretty simple.Version: 3.4.1

Great Concept with Too Many Bugs and AdsMy experience with this app has been mixed. I love that it offers free anime and manga most of which is quality stuff and not cheap knockoffs or filler. However, each episode of whatever anime you watch is filled with anywhere from 12-15 unskippable 30 second ads. These ads interrupt the episode (usually at breaks in the episode or before the credits roll) and play around 3-4 at a time. The ads are really annoying. They are pervasive. You can’t skip to another section without watching all the ads that were designated before then. If you accidentally rewind before the ad, bad luck: you have to watch two minutes of ads again. All of this directs you to buy one of the premium packages available. The cheapest one is $8 which is very expensive for what it offers. This would all be tolerable except for the bugs. Sometimes the video buffers and when I tried to buy one of the premium packages, something went wrong and I still was required to watch the ads. The purchase history said that I bought the free trial but the app disagrees. If the developers improved it so that there were less ads, more bearable ad breaks, or a cheaper premium subscription; the app would be a lot better..Version: 3.5.1

Better, now that the new update was releasedThis update was insane! It added a new layout to everything in a good way. The main thing I will talk about is the amount of ads there are. The ads are way toned down compared to the last update. There are 6 ads you will see per episode. This is great, compared to the 10 that it was last time. Even if you think that’s too much, there’s a premium that cost money. I mainly wanted to talk about what this update changed which was layout, and amount of ads. The layout was changed, I like it the new way, but it’s just preference. If you don’t like it, you’ll get used to it eventually. They have also fixed many bugs including the one where, if you press the play button on the show while the ad is loading, the show will play while the ad is, that wouldn’t be a problem if you could see the show and not here the ad. They fixed it in this update. They are making this better. There also MIGHT be an occasional bug that MIGHT not load the ads. I’m not saying anything about anything, but I MIGHT be trying to figure it out so I COULD POSSIBLY use it for every ad, ;).Version: 4.0.0

For realIf you guys are going to put stuff that may have many other episodes or movies or whatever you should put them all. Like black butler for instance. Pretty sure there is a book of Atlantic, you should put that and there is black butler in wonderland or Ciel in wonderland but that should be added too. Asking the sailor moon series I know for a fact that the sailor moon on there now is the new version I can tell by how she transforms, I think the other sailor moon movies or episodes should be on here as well. I could tell by the transformation as I recal her arm never looked like spaghetti and they never changed into sailor senshi like that. Also there should be less ads! There is constantly so many ad pop ups it drives me nuts! Instead of about 25 ads you should put like maybe 5 or 6 or even give them a choice or something. Bc not everyone wants to be watching there favorite anime and then a super juicy part comes on then BOOM! An ad pops up. Not a very good thing now is it? You might get lower ratings but I still think this is a gr8 app! But there does need to be some stuff fixed but other than those things this is a totally cool app..Version: 3.2.0

Disappearing AnimeI logged into my account today to finish watching the one and only, “Haikyu!!” but when i opened my watchlist, it wasn't there. I decided to search it up instead but when I got to it, it told me that there wasn't anything to watch and to try to load up the page again. Of course, when I tried to reload the page, the same thing popped up. I checked other shows to see if this happened to it too, but it didn't. The episodes on other shows popped up. I just really wanted to watch “Haikyu!!,” so I thought of the quickest way to make things work. Shut down my phone and turn it back on. When I went back to the app, it still wasn’t in my watchlist, so again, I Searched it up, and nothing was there, other than different shows. I browsed the sports section to try to find it, but nothing. It disappeared. Can someone fix this? I don't know what the problem is, weather it being my phone or the app.. I really like crunchy roll and became very comfortable with it. I don't want to switch to a different platform, but I don't know what else to do. Maybe you guys took it off your platform, but if you did i would be really disappointed..Version: 4.0.2

Why.. tho??I wanted to watch anime and I heard this was a great app to watch anime on- but I’m frustrated and sad that we have to get premium for an anime. I understand paying for premium supports Crunchyroll and all that but I realized that the only anime that doesn’t need premium is “My Hero Academia” and yeah there’s probably other ones that don’t need premium. I know there’s other people on the app that are also upset because you have to pay for premium “we” want to be satisfied by all the anime right? So why put premium for like all the anime’s? And also the 1 free episode is always the one that gets you into the anime! I really want you guy’s to at least take it on the most popular anime’s. I’m really interested on watching “ Free! - Iwatobi Swim Club” so yeah- ( sorry i sounded rude 🥲😭) Since I started watching MHA- straight to the point the ads are annoying why is there like 10 in each episode??? Not only that but in one ad it adds up to 2-3 like I can’t enjoy watching the anime anymore tbh bring it down a little please.. like 3 ads is enough. Please and thank you fix the ads problem! Premium isn’t necessary in every anime 🥺😭.Version: 4.3.0

AddsIt’s not a bad app I really love watching anime and this is one of the best apps because true Netflix does have anime but Crunchyroll has more of variation of animes example fruit basketBut the only thing that is stopping me from using Crunchyroll as much as I do is Netflix are the ads the ads field 10 minutes long and after a while it starts getting really boring and then I start to get on interested in the anime and then I’ll just leave to watch some thing else and usually the ads are the same ads over and over again it gets super annoying sometimes and you get to hear the same noise over and over and over again it drives me crazy I would use Crunchyroll more often if there wasn’t as much ads as they are. Even when the ads are the exact same therefore blocks in different sections of the anime of the same ad and it gets so annoying but overall I really like the app has a lot of variation of enemies and I like how you don’t have to pay for anything. I’m not saying get rid of the ads because I know you can’t fully get rid of them unless we pay but please just make the add shorter or different types of ads..Version: 4.6.0

Amazing, love it!CrunchyRoll in my honest opinion is one of the best platform to watch anime on, and this is not a fact is just my opinion. Since I’m paying for subscription I don’t have a single ad to worry about, and I get to watch everything pretty well. Even the CrunchyRoll app does pretty well too, I just have a small problem with it but nothing to worry about (and is not related to ads, not random log offs, etc). I would recommend you to use CrunchyRoll on a computer though like me if you can, since is much better. Overall, it has great anime, great quality, rarely any bugs at all, and no issue. Maybe a lot more bugs and glitches for mobile users but since I use mostly my computer for CrunchyRoll I rarely experience any of those, or none at all. Since I mainly use VRV when watching on mobile (doesn’t mean I don’t use VRV to watch on my computer, matter of fact I still use VRV more often on my computer than on my phone) that makes it a lower chance for me to run into those things. Btw, you can pay for one subscription on VRV and have both premium on VRV and CrunchyRoll..Version: 3.5.0

Requisit app for anime fansI've been a Crunchyroll premium member for a few years now, so can't speak for those that are complaining about ads. Premium is ad free and the service and app has been pretty stellar. I primarily stream from my PS4, occasionally from iPad, and PS3. The PS3 app will lock up sometimes, but I blame that more on Sony no longer supporting/updating the platform. PS4 and iPad are pretty reliable. I recently discovered that Crunchyroll has age restriction settings that are active by default. Once you log in on the website, and change those settings, an entire new crop of shows are available to stream that I never knew Crunchyroll carried. Crunchyroll has also gotten a lot more of the the currently airing shows that were not available on any service in the west previously. In the last week a few current shows popped up in my feed that I had been having to track down through other, less convenient means. Making me, and other people who enjoy those more niche shows very happy. so kudos to them on that. For considerably less a month than Netflix, just go premium and save yourself the ads..Version: 3.4.0

It’s OkayIt’s a great app. I have both Crunchyroll and Funimation, and almost always prefer Crunchyroll over Funimation. My big problem with Crunchyroll though is that with this newest update to mobile app, I have been logged out everytime I open the app. That’s not a big deal though what is though is that my Watchlist is gone and it always says that I need premium. I have premium though and am still paying for it even though I’m watching ad’s in the middle of my show. I’m very frustrated by this and have gone over to help center for help, there’s no answers for my specific problem I’m having right now though and there is no where to call for help. If someone is reading this and is thinking of buying the premium subscription I think you should it’s worth every dime. However on that note I also would be very careful about doing it because Crunchyroll has screwed me over on this past update so just a warning. The app is a good one but not as good as people say it is. Also for any employees at Crunchyroll reading this please help out because I’m getting very impatient with you guys right now..Version: 4.0.2

It's miraculousI got premium back in March, exclusively to watch One Piece without ads. I got in before One Piece was premium only, but it's a miracle that I've gotten to episode 438 given that the app has gone through several terrible updates in the last few months. Tbh Crunchyroll PROBABLY didn't have the infrastructure, and probably weren't prepared to handle the massive influx in users from the last few months. It's hard to blame them, but if you're gaining users, then you're getting subsequent ad revenue, if you're gaining premium users, then you're getting the premium membership fee every month from those users. It make very little sense to me that the same issues, logging out, app crashes, server/connectivity issues, have been going on for so long; Maybe it's because they haven't seen ramifications for it, ie., if people just deal with it, then what's the point of fixing? Given that crunchyroll is rated the #14 app in entertainment, it should perform solidly, or more consistently than it does; doing that, at the very least, would either prevent it from moving down, or improve the apps rating. Great when it works, incredibly frustrating when it doesn't..Version: 4.0.2

Problem with ad loading timesFirstly, I love the content. This app is great. It has clean UI and tons of good shows. What is super annoying, though, is that my show will load just fine, but the frequent and long ads struggle to load. My internet has no problem streaming normal anime, but as soon as it’s time for an ad, it struggles to stream it. I suspect it is an issue with the quality of the ads being locked. Please allow the ads to come in at 720p or less. It seems that the anti Juul ad specifically is locked to come in at 1080p and takes over 5 minutes from start to finish even though the ad itself is 30 seconds or less. This is annoying because not only do I have to wait to get back to the show, I’m stuck looking at a buffering wheel for 90% of the time the show is paused. Again, I don’t mind the ads, please fix them and unlock their quality to be contingent on streaming bandwidth. I’d be happy to change this review given that the ads load faster. For reference, I am on full bars of cellular LTE plus full bars of wifi reception and I use the app in my home nearby my router..Version: 3.6.1

Love the content, but missing quality of life featuresHonestly you can’t beat the content. The issue is that app is barebones. It has gotten better and is an improvement over the website, but it’s really lacking. There are so many quality of life features available on other streaming services that would drastically improve the quality. Netflix comes to mind, with easy skip into and next episode options that make binging (something I do with finished anime series) a breeze. Netflix shows you the intro every time there is a new one, so you dont feel like you’re missing out, but gives you the option to skip to what you’re actually there for. I also enjoy the added controls on screen like the ability to pull open an episodes list while watching in case I want to skip around or past things like filler. Overall, the current app is a big improvement over what it was, but I would like to see it continue to be updated, especially as I watch more content on my phone than I do on my computer..Version: 4.2.2

Love it but I do have just a few complaints...Okay, so I’d like to start my review with everything I loved about the app. PROS: User-friendly mechanics and set up? Yep. Tons and tons of variety to choose from? Definitely. Free? Indeed it is! Well done and accurate subtitles! You betcha! Overall, it’s a pretty great app, but I do have some complaints that made me give it one less star. CONS: It has a LOT of ads, and I mean a LOT. I mean, you can always get premium for a monthly fee, but I want to give a review about the experience about the average user. There is also a glitch that whenever I get a skippable ad, when I try to skip it, it will continuously replay it until I watch the whole thing. My only other complaint is that it’s kind of a bother that you can’t exit out of an episode once an ad starts. SUMMARY: It’s a wonderful app filled with fantastic, popular animes and dramas. And as annoying as the constant ads are, we must not take for granted that we have access to hundreds and hundreds of episodes subbed anime’s for FREE. It’s mind boggling to me that they don’t require any fees or memberships just to watch. There are a few bugs, but I’m willing to overlook them as they aren’t that bad..Version: 3.3.2

AdsSo I don’t mind ads in small quantities. I wouldn’t have a problem if we got three to even four ads per episode, “per episode” being the key terms here. But that’s not the case. Instead, we have to suffer through four to six ads every eight or so minutes at their designated tick marks. To make matters worse, if for some reason the episode is not working and we have to leave and come back, clicking on the same episode results in you having to watch another six ads just to get back into it. Yes, I understand that Crunchyroll has to support themselves some way, but is this really necessary? Considering the amount of people who frequent the app and binge anime like I do, I think three ads per episode would be a more reasonable amount. Having to sit through six ads every ~eight minutes really kills the viewing experience for me, especially when I’m invested in a show. Maybe if we only had to watch four ads in one sitting at the beginning it would be more tolerable. Everything considered, it’s more convenient to get your anime on a free site like Kissanime (that sometimes doesn’t even work anyway) then sit around for the amount of ads that this app shoves down your throat..Version: 3.2.0

“Error” bug thingI REALLY love Crunchyroll and I think it’s the best way to watch anime. of course, you can get crunchyroll premium and even start 2 weeks free! I really love how almost ALL of the anime are free! They even have a queue which is very convenient. I would really recommend Crunchyroll, but there is just one problem. When I’m watching crunchyroll, It always says there is an error, “bad gateway” and I don’t know what this means. The worst part is that it happened whenever I’m in the middle of watching the interesting part of and anime and I have to keep checking my connection and praying that it would work. Even when my connection is working and I check my software, it won’t work. I even ha fro delete it and reinstall it, but it still wouldn’t work. Of course, I LOVE Crunchyroll. But this “error” thing really ticks me off and it doesn’t give me any information so I don’t know how to fix it. Please Crunchyroll, if you are reading this, please fix this, it would be greatly appreciated. If there is nothing you can do about it, can you at least give me some help or information on how to fix it? Thank you very much..Version: 3.6.1

Amazing but..The app is amazing don’t get me wrong it’s just that there are adds every-time you watch something. I suggest having two adds for the beginning and the end of the anime. The reason I don’t like all the adds is when it gets to an interesting part boom and add then I have to watch two or three adds... Other then the adds the app is awesome and I just love how you can watch any anime though i would also suggest to add a few movies for people who can’t watch them personally I haven’t seen the Hunter x Hunter movie and I haven’t finished watching the show so I’d like for the movie to be there instead of me looking everywhere for the movie but if you can’t do that it’s all fine because the app is already amazing! But if you haven’t download this app I suggest you do if your a big anime fan! And back to the too many adds topic, I have a hack if you aren’t connected to your WiFi you won’t get adds but the show your watching will stop and you’d have to unpause it. I can’t do this since I don’t know my password but it’s ok. Anyway amazing app just needs less adds and maybe a few movies some people can’t watch 😁.Version: 4.3.0

Good/ehThe app is good and has a very good variety of anime’s. I just don’t like the amount of adds just because you don’t pay..Version: 3.5.0

Commercials freezing the appSome commercials play fine, others the screen stays black after trying to load, doesn’t play anything and doesn’t allow us to do anything but close the app and try again. It’s 4 times now I keep trying to get passed the same commercial pause. It’s infuriating..Version: 3.4.0

Good app, butI wish you could watch it in English! The sub titles are nice and all but I’d like to hear the English dub.Version: 4.3.0

No nameMy friend raged cuz he thought that 10$ a month is a lot. I do agree that 10$ a little over priced but it’s not that bad..Version: 3.3.1

Very good just one thingAll I want for this is the English Dub for any show that has one otherwise Great.Version: 4.0.0

AddddddsssssGood app but tons of ads.Version: 3.5.0

Premium is worth itOk look, I read so many reviews saying omg I hate ads! But think about it, it’s essentially the Netflix of anime, is Netflix free? No! Someone has to pay for the shows that Crunchyroll offers! Either they get paid by advertisers, or you pay with a measly 10 bucks a month (7 if your American) it’s not that much! And honestly premium is so worth it! I have binged so much anime ever since, and I love it! So Crunchyroll keep up the good work and stop whining about a company making money, if Crunchyroll didn’t offer free viewing with ads, then there would be no viewing at all!.Version: 4.1.0

New animesThere is only popular animes, add other animes.Version: 4.0.3

New theme!I am loving the new interface with dark mode! Everything seems more comfortable and sleek and I think this will really upgrade my anime watching experience!! Thank u crunchyroll.Version: 4.0.2

Complaining ?For those down voting the apps because you need to pay to watch anime. There is people working on those anime and they need to be payed. Why would you downvote a app because anime ain’t a free thing ? And how could it be ?.Version: 4.7.0

You guys should add English to Naruto or sumThat will be sick.Version: 4.7.0

You pay for a reasonIdk why everyone is complaining about the ads. Like yeah, there's a lot of ada if you don't subscribe, but the people at crunchyroll put in a lot of work to give you your favourite animes. How else are they gonna get paid without sponsorships and subscriptions? God, some people are so dumb. Anyways, the app is really amazing. The only thing I would fix is the scroll bar. It's really close to the bottom of the screen and it's difficult to rewind when the screen isn't sensing when I drag my finger. (I hope that made sense lol).Version: 4.5.0

Good but lots of bugsI had no problems till recently but I can’t watch at all now because the video doesn’t load and the controls disappear. No ad plays but it seems like it is trying to load an ad. There has always been a problem for me with the ad loading but it won’t load at all now, with the new update the app is unusable basically. I haven’t been able to watch anything on my phone for the past week now. Please fix this..Version: 4.4.1

Apple TV bugCan you guys please put up Case Closed season 2?.Version: 4.2.1

Good but ok tooI do love this site I watch all my anime’s on it, well most of them. There are a lot of anime’s were you have to pay premium and there are so much ads like SO MUCH. Another thing is that there are almost no English dub on her and me Personally like English dub more..Version: 4.3.0

English and addsThere are to many adds and thus app doesn’t have much English anime or dubs so it isn’t that good.Version: 4.3.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.8.0


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