Crunchyroll Customer Service

Crunchyroll Positive Reviews

Adds and subtitlesAlso don’t mind the fact I sent ‘‘this around 3 am okay 😑. Subtitles omg I am trying to read the subtitles in English but every time I watch an anime after watching a few episodes the screen flashes and subtitles turn off . You might be like hey just turn them back on but little do u know that I can’t it won’t let me all I can do is report the problem but even that doesn’t do something so I have to exit the app and refresh it to be able to have subtitles on again. Okay now on to ads at first I was really annoyed how when ever there was an ad my finger would slip and push the screen which led the ad to take me to safari eventually that was solved I don’t know how but I’m just glad it was second is that I’m trying to watch my anime’s when all of the sudden I have to watch an ad in the middle of my show. I suggest you put the ads when people are looking for their next anime to watch or not to put to much ads like only put ads in the begging of the anime and at the end. Or something it just really bothers me when I have to see three long ads and some are even the same like I would be fine if you put two ads in each anime one at the Beginning and one at the end and I would also feel fine if the ads were about other anime’s you guys have in your app like suggestions. *AGAIN* do you update your anime’s because I have had this app for about 1 year I think idk but non of the anime’s I have watched have been added knew episodes which I am hoping you do because I really enjoy this app..My reviews for crunchyrollVersion: 4.2.1

Great Streaming Service for Anime, Just a Few Minor Things Though.First off, I want to say Crunchyroll is probably one of the leading competitors, if not the best, when it comes to the anime streaming industry. Ads are cut down to 3 per episode and aren’t that long. There is a large variety of anime complete with multilingual dubs (though these are reserved for subscribers). I am giving this app 5 stars but it could use some improvements. During a video, if you rewind, the pause/play button doesn’t seem to work after you resume. It just has a buffering circle and stays like that until you are at or past the point you originally reminded from. This does not come in handy when trying to closely inspect a scene or copy a character’s dance moves during the outro. Another thing is the ads. I mentioned that the ads are perfectly fine but when they come in the middle of a character’s dialogue or intro/outro scene, it honestly frustrates me. Also, when an ad is playing, for some reason you can’t tap the screen to see where you are in the anime. I don’t know if this could be an actual issue or if it’s just my personal preference. Another thing is that the ads seem “weird”. They don’t have dialogue and it just seems awkward to see people beat each other up or fight infernals without any dialogue or vocal sounds. Be that as it may, this app is truly wondrous and it’s few flaws do not stop me from using this app and it shouldn’t stop you either. I highly recommend this to any and all otakus out there. Enjoy your anime streaming!.Daniel KikkermanVersion: 3.6.1

Why I LOVE CrunchyrollWhy yes, even though I got Crunchyroll premium yesterday… I’ve been wanting Crunchyroll premium forever. I’ve been an anime fan for over a year now, and I love to read the mangoes. I would always get frustrated when I would have to watch it off of other websites with commercials, but once I convinced my parents to let me get Crunchyroll premium, I loved how I could watch in English, got to see all the movies and shows that I love for anime and there’s a wonderful huge store I could buy things from. I really love anime and I love how there’s a watchlist where you can click animes you wanna watch in the future well yes Crunchyroll does have some up-and-down when it comes to appropriate shows for kids. There are way for parents safe for their kids, which I love how my mom did that for me so now I get to be happy and watch all my favorite shows and all the right order without any commercials or having to watch it in Japanese. So all I wanna say is thank you for making Crunchyroll I really do, it makes me smile and laugh when I search up an anime, but it doesn’t show it (like Death Note) it says “Nani!? Looks like we couldn’t find that anime!” Which makes me laugh because it’s quite a funny meme in my opinion so once again I just wanted to thank you for having Crunchyroll for the USA and worldwide. Because on most apps, you have to use to watch anime if you don’t have Crunchyroll it’s pretty annoying with all the commercials or it’s just in Japanese and there’s not all the episodes so thank you. Please have a good rest.NixkToNixkyVersion: 4.80.0

Update ProblemsSo with this update I’ve realized that I am being logged out of my account every time I leave the app and go back. Now with logging in I have no problem but now its always saying that it can’t connect but my wifi is connected and turned and all my other apps are working just fine and are able to connect. My next problem is that the videos are taking way too long to load in. At first I didn’t mind as I thought it may just be my wifi but after numerous times of checking I’ve realized it wasn’t. Now the ads itself won’t even load and the video’s won’t load in and i’ve waited up to 5 minutes. I would pause and unpause the videos multiple times with breaks in between so I don’t overdo anything. Just a little bit ago I was able to get it to load in after a few minutes of waiting and when it was time for the ad, as I suspected it took some time to load in. Then once the ads were finished the video itself isn’t loading in and I have been waiting some time now. I’m not sure if it’s just me or if something is wrong with my phone but before the update it was working perfectly fine and I was able to atleast watch the video. Now I’m always waiting for the video to load and it’s happening all the time and every time I try to watch a video. I have uninstalled and reinstalled the app once to see if anything would fix or work but unfortunately nothing changed. I do plan to try that again and hopefully it will work but as now I am leaving this review in hopes this problem will get solved..WierdGrilVersion: 4.0.2

In desperate need of quality of life updates.The only way to remove shows you don’t want to watch from your Continue Watching is to mark all of the episodes as watched, which is fine, unless the series is ongoing. Then you have to mark it as watched every time it’s updated. It’s really annoying and I wish there was just a delete from Continue Watching function. Also, you cannot mark as watched on laptop, so you can only remove shows from continue watching from your phone. On a laptop you can only view 4 shows on Continue Watching at once. There is no way to view without going through your entire history. A major thing that needs to be added is a "Do not recommend" function. I keep on getting recommended this lolicon harem trash that I do not want to see and am completely uninterested in. I can’t get it out of my face and considering the amount of anime series’s that are really gross and do not stand up to western values involving children, I think it is a major oversight that there is no option to not see it. I understand that Crunchyroll is very poorly managed and designed but if they’re going to host that content then there should be an option to not see it. Being able to write reviews on the app would be nice too. Dismissing notifications without interacting with whatever you’re being notified about would be nice too (which isn’t a change I’d expect but I’ll put it out there). The site and app do the bare minimum and that’s okay but I’d really expect an average experience with how much it costs and how old it is..Zora.ArcVersion: 4.44.2

Review after 7 yearsLet me start by saying I still love Crunchyroll BUT I think with the surge of streaming services I believe Crunchyroll has some catching up to do. Not so much in the content department but in the app and heck even the website but I’ll stick to reviewing the app. I’ve been premium for more than 3 years and yes the no ads is nice but how about creating profiles like Netflix or Disney? My wife and I have to a lot in our queue and sometimes we watch the same shows so changing the episode between sittings is weird. Another thing is how about implementing skip intro and continue to next episode? Don’t get me wrong I love anime intros but when I’m heavily into a show it’s nice to just get back to the story. I feel besides dark mode there hasn’t been much added to the app UI to make it great. The content is amazing and I love that it’s available so promptly. I’m only rating 3 stars due to the fact that it hasn’t been keeping up with other services and sometimes song subtitles interfere with character subtitles making it difficult to read (the song and dialogue literally are swapping up and down so I can’t even see a pattern, maybe use a different color for the song subs). Again it’s 3 stars for the app not Crunchyroll as a whole cause they’re obviously 5 stars but I can’t let my bias stop me from acknowledging the lack of implementation that most streaming services already have..Gee_Pineapple11Version: 3.6.1

Very goodTo start this app is very good and well made. The UI is nice and is very easy to get a handle on. It also has a very extensive library and does not take years to updates. Whenever new episodes come out it is always there. I have had a good experience so far, but the only thing is the loading time. I don’t really know if this is just me, but for some reason even at full bars it takes VERY long for anything to download. It took over an hour for 2 shows to be downloaded at once. It does not take very long for anything else to download on my phone except this. It also seems to have an issue with the sync all feature and would download some but skip others. Buffering also happens a lot and when the resolution goes down so does the sound quality which is very noticeable. I don’t mind too much as it doesn’t go down too often but it is enough to be annoying some times. As I said this could just be me, but I am not having any other problems on any other app. The only other issue that I have is the UI when it comes to the different dubs. When I scroll to see the seasons I see all of the dubs mixed up which makes it hard to understand how many seasons that it has. Sometimes there is a season 1 for the German dub but then the normal one would be at the bottom and labeled season 9, but it is the first season. This is mildly annoying as it also counts every dub as an episode so when I check to see if an anime has 48 episodes and I get excited that it has multiple seasons but those are all dubs and it actually only has 12 episodes..Karen ReeceVersion: 4.9.0

This is important and something we all need to say and want to say.. xoxoAnyways, we ALL KNOW the ads in this app are ridiculous. I know it’s a free app and all, and I do really enjoy it and don’t mind a couple ads, but there’s just one problem for me. I was watching mha, yes, my hero academia, and I had a problem occur. So technically what happened, I got ad an, not bad right? After the ad, the anime wouldn’t load. I kept exiting the app, and everytime I went back in it would give me another ad and not load again. Mind you, my internet is not bad at all. You also might be thinking, “it’s probably just more than one ad, and the second one just isn’t loading, so when you go back in it loads.” But no. I was doing this for I know over 10 minutes. I got at least 10 ads and ngl, my night was kind of ruined because it kept happening and I ended up just giving up and going to bed. This might sound like a complaint, and it kind of is, but the moral of the story is to please just fix your ads. 4 ads isn’t bad, and it’s understandable for a free app with a ton of anime and more, but I shouldn’t have 10 ads in just one ad break. (and I probably would’ve had more if I had kept going.) So anyways, a recap, I enjoy the app a lot overall, but sometimes the ads get out of control and just ruin the anime experience for you. Hope you found this helpful, xo.Idk82838849492818183Version: 4.10.0

Good but...Great app to watch almost anything that u cant on Netflix. But I see constantly a specific anime, and the first season is dubbed, but the second season isn’t, that to me is the only issue, I don’t like switching languages every season so if u can release it in both ways that’d be great😃specifically Sword Art Online Alicization: War of Underworlds. Another issue are the ads, I think adding 4 would be fine if u made each add stop only one ad. There’s are usually 4 ad stops in an episode and when they hit it takes 30 seconds to load that ad and then play a 30+ second ad, and then another 30+ seconds to load a second one and a third. I think they load wayyyy too slowly and the ads back to back are too many. If there are 4 ad pauses please make it just one ad long and please load faster because in total if there are 4 ad blocks u spend abt 10 minutes watching ads because each pause loads 3 back to back ads. I wouldn’t mind 4 ads total but I also wouldn’t mind if ur going to keep the same amount of ads, that u just make them load faster instead of have me wait at a black screen for 30 seconds for an ad to show up and then repeat that for another two times. It’s a bit time consuming and sometimes I forget what happened before the ads even began to roll in and forget wat im watching. All in all, shorter faster ad breaks, and release seasons in both languages or just add that language setting in, not for subtitles but for the audio aswell, u know, dubbed..U motherzVersion: 4.2.1

4.5 StarsOk here is the lowdown on this app and why I gave it 4.5. Let’s start with what every one seems to be worried about: ads. The ads it seems to me bearable. You well run across 3 to 4 ads per video most of the time. Some ads didn’t even play, they just pop up for a second and then resume playing video. Some ads were not so kind, looping the same two ads about 3 times before resuming. Next let’s talk about there subs. Some quality of life improvements are needed in like areas such as timing when a sub is suppose to disappear over translated text to disappear when the screen changes, along with the karaoke during the opening song. Third let’s talk about buffering. I am on 4 g Lte and low res to save data, so only once in a while did it need to stop and buff. I would press pause for a moment to let it get ahead so I can’t say how it would work out for those streaming 1080p. Finally let’s talk content. You’ll find a lot of great content on this app. You won’t find anything by funamation I.e. there dubbed for the most part that I could find but you can find some Dragonball super, along with other popular shows. Some shows are for premium only that you might run across but so far I only found 1 show like that. But if you do op for premium they have 3 plans with the cheapest being around 8 and their highest being about 15. In conclusion any decent anime lover should add this app to there collection..Megasxlr_Version: 4.11.0

Good for now but potentialOne of my main annoyances with Crunchyroll is the fact that it keeps logging myself off from the Apple TV from time to time. Another thing that would go a long way in making the experience better would be to have items organized by the release time. Some animations have special episodes that air between seasons but get to receive a season 55 so If you are just getting into a new anime that has a lot of content out you risk skipping those specials and jump from one season to another confused as to what the time jump was when the content is there just badly organized. One other reason for the 3 starts is that on the Apple TV the app shows you the seasons in all other languages so one annoying thing is that if you finished a season that was just aired in Japanese you keep getting the anime you just watched on up next when there is no new content and just what you just watched being released in English or other language. It would be a better experience if it was done like Netflix where you have the seasons and content organized chronologically and then if season one has English audio available it would be an option on the audio settings and not getting the up next updated as having new content if something gets dubbed to a new language..BrunosoaressVersion: 4.33.0

Here’s the problemI have a problem with subscribing to the membership plan. Usually, I would just get it the cheapest plan so I can see the newest episodes when they drop and watch without ads, but now I’m having an issue that has its pros and cons. When I first got premium, my plan lasted longer than it should have. Too be exact, I got around 2 and a half months of premium. I just thought it was a big with the first trail or something, but no. Every time I got premium it would last longer. I wasn’t complaining, free premium is great for me, but I also noticed that when I wanted to purchase premium, it would become harder and harder. I would always purchase within the app and whenever I tried purchasing the cheapest premium, it would sometimes not load the payment screen and such. The other plans loaded fine. Right now, I can’t buy premium through the app. It won’t load the payment screen and I don’t really feel that comfortable purchasing premium from the subscription menu on my apple setting. So currently right now, the other subscription levels load fine, just not the cheapest one. Other than that, the app is pretty good in my opinion. I have not had any other issues except for the very rare bugs, and this premium issue, and I can watch most of the shows that I want to watch. I like the app, it just won’t let me purchase the premium right now. As of May 8, 2021.Maximus OsorioVersion: 4.6.0

Fix your bugs and way too many adsListen, I get it you need ads in order to make money you don’t need to put ads at the beginning after the intro and middle and end scene cause that’s just crazy because it’s like three ads for every commercial break and also just a little nitpick with the ads don’t show us the second or next season of the anime we are watching with the next ad because now with re zero an exclusive to crunchy roll i knew that rem would try to hit Subaru didnt know why but i knew and that could potentially spoil some for other anime’s and i have been having this glitch where I’m watching a show go to the Home Screen i come back it gives me an ad even though i was at the Home Screen for five seconds because of an accident ok not that big a deal but then it loads and loads and loads but it’s not having any progress the app just breaks down like my digestive system after having Taco Bell with extra slices sauce on everything it gets annoying because now i can’t watch anything and uhhh quick tip don’t make the ad free one $8 that’s a lil much but i get it because competition also does that please fix this issue and i might get premium it’s worth it too it’s just all the bugs don’t just go poof because you paid 8 dollars you know so thanks for coming to my tedtalk but for now it’s 4 stars just please for the love of god fix these issues.Lilchungus28Version: 4.1.0

Add this and fix pleaaaaseCrunchyroll is a good app to watch anime and stuff, but the ads, it’s just really annoying! Yes, I know you need ads so people will buy premium, but the amount of ads/and what other anime’s are about/ there’s just too much! Like, I’m trying to watch Naruto but a few seconds later, an ad pops up. I even once had ad after ad after ad! There were so many ads I couldn’t even watch the episode! So either take ads off, or put less ads. Maybe a skip button? I also suggest you put on movies! I really want to watch Naruto and Boruto movies, and my cousin probably wants to watch My Hero academia movies ( if there are any) Buut since there are no movies on Crunchyroll, we can’t watch a single movie, but only episodes with ads. You should also put on comics!! I don’t know where I could get any anime comics, so maybe you guys should add comics for Naruto, boruto, One piece, and more! And PLEASE add a skip button for ads so we don’t have to constantly get them? Add more English episodes, I know there’s English dub, but I rarely get English dub. Yes, I’ve changed all content to English, and still, it’s all Japanese :b soo maybe add English dub? Cuz sometimes I when I read subtitles, I might miss something that happened, like maybe someone attacks and I miss it. I don’t know if this was supposed to happen, but I once got constant ads. They wouldn’t stop at all. I got more than 5 ads! This only happen once, so I don’t know if it would happen again or if it was supposed to happen, but fix please..Danips05Version: 3.5.0

Issues with the new appThere has always been two major glaring issue with the CrunchyRoll app, which is you can not look up what day a new episode releases. This info is available on the website, but is not posted in the app. The only way we used to be able to find out, is to look at the weekly posted list of updated episodes. The new version of the app removed that function and so now all we get is the little “new” episode flag, and have no idea really of when that series actually airs anymore. If you only watch via the mobile app, knowing what the schedule is for new episodes, as far as the app is concerned, “It’s just available when we notice that it is”. either post the air date in the series notes, or give us back the weekly updated anime list. The second complaint is related to the first one, in that when crunchyroll adds a new language version to a series, it shows up as new episodes rather then just another language. So this causes two issues, the first is that the new language version basically causes a “new episode” flag to appear forever, unless you actually want to open every single episode of a foreign language you do not even understand, just to clear out the new episode tags. the second is that once you finish the last episode of your current series, it will automatically try to launch what it believes is the next season, which is just a different language version and will not show you that you have a new episode for that series in your language unless you go to rewatch your last episode and then quit out of it just before the ending credits, so that it does not try to auto play into the next episode and will then correctly inform you of a new episode for your language..KaitsumiVersion: 4.0.2

There is nothing “unsafe” about wordsRemoving comments in order to keep people from reading things they might not agree with is not keeping anyone “safe” because nobody is in any danger from words; if any danger does exist it’s in intentionally fostering an environment that prevents people from experiencing even minor hardship because experiencing hardship and overcoming it is the only way to build resilience- without which, you’re likely to feel unable to surmount even the most mundane of obstacles, like how to cope with someone saying something you disagree with online. Not only that, but it’s a terrible business move. You had a feature that many people found valuable, myself included, and now you don’t, yet the cost has remained the same. You are creating a situation where longtime users like myself are going jump ship as soon as a real competitor comes along, (or when services like HIDIVE finally get their act together) especially if a competitor is willing to allow features you think are “unsafe”. Go tell the people who decided to remove comments, I’m guessing Rahul Purini, Gita Rebbapregada, and Asa Suehira that they’re fools who are making things worse for children, tell them they tiny brains and bad breath and that nobody likes them, then as they to explain what danger they just experienced and how them hearing you made them unsafe. When they can’t, explain that they need to reinstate reviews/comments in the crunchyroll app..Graboid88Version: 4.55.0

Extremely disappointedI know the only way people will be able to read this is if it is highly ranked. I’ve been using Crunchyroll for over a year now and there are little glitches here and there but they have never bothered me. The ads can be a bit annoying but I’ve gotten used to seeing them. The problem I’m talking about is how every single show that I’m watching has been locked and is now for “premium watch only”. I was in the middle of a bunch of shows and now I can’t watch any. This would be understandable if it was just the newer shows that were released a few months ago but you locked Naruto?? Now I can’t get past first seasons and I am seriously considering going to another app because this is ridiculous to have to pay to watch everything. I will not spend 8 dollars a month to be able to watch a show that only has 12 episodes I might as well just watch it on another website for free because that has to be my only option at this point. The only reason I even still have this app is because you haven’t locked one piece yet and I am caught up so if you lock it I’m 100% dropping this app. This is just a warning to those who want to get crunchyroll, don’t. Save yourself the time and get another app that is free..I LOVE TICK TOCK.Version: 4.28.2

Please stop telling me to buy Premium and how long do I need to wait for episodes for free?Crunchyroll is a good app to watch anime. There’s nothing bad about it but I will have to say. Please stop asking me to buy premium. I wanted to watch a show and my normal website would not have episode 13 of it so I looked up where I can watch episode 13 for free and it showed Crunchyroll so I got the app and then I was going to watch the episode but then it said buy premium and I was like what? Then I read below it and it said “Get access to new episodes shortly after airing in Japan.” Man I don’t know when episodes air in Japan but they are so slow! This episode came out on January 7th, 2024. It is now January 19th! I will love to know when this will air in Japan and if it did then when will I be able to watch it for free? It’s called “The Apothecary Diaries” my friend said I would watch it and I got addicted. So I would like to know what are the times that people who don’t pay get the episode? No wait let me rephrase that. How long does it take each episode to come out not form my show but for other shows to. I just want to see if Premium is worth it or not. Aka tell me how long does each prescription take to get the episodes of a show like example. Free is 30 days and Premium is 5 days. I would just like to know the time frame before each episode comes out..The finest fineVersion: 4.42.0

AdsLet me start off by saying, I LOVE anime, iv seen Crunchyroll sponsoring many different you tubers, iv seen ads all the time of it and iv always watched anime on it, but the one thing I’m tired of is the fact that their is so many ads, I get that you probably can’t get rid of them because of how many people have premium but can you atleast shorten the amount? I’m watching episodes of anime’s and I’m getting 3 ads at the beginning another 2 like 7 minutes in ect. It’s making it hard to even watch the anime, I would give 5 stars but the ads is the only thing stopping me, I know you have them to make money, which then drives people to buy premium and then you get money from that so you can support this app with a constant stream of anime, however can you atleast space them out? Like 1-2 at the beginning another 1-2 at the end? That way we can enjoy the anime and you get to show the ads, more ads raises your revenue however when you have millions of people and a large selection of anime ON top of premium, I think you can get rid of a few, I hope you take this into consideration. I really want to give this app 5 stars but I can’t. I know I won’t get a response and if I do it will probably be something along the lines of you read my review. I’m just saying what’s on my mind and everyone else’s, the amount of ads is horrible. If you do read this, thank you for your time..That One Popular Review GuyVersion: 4.0.2

Some pros and consSo I’m going to start with the cons first of an uncontrollable amount of ads when I’m watching anime and I get one or two or even three ads I’m ok with but when I’m watching a 20 to 30 minute episode I’m getting over 10 ads per episode then it’s getting pretty annoying because it’s extremely hard to finish an episode for example I watch a 30 minute episode and I’m getting as many ads as I get it turns from a 30 minute episode to over an hour episode because of how many ads this is a problem you need to fix but what’s good about your app is it has a lot of different choices of anime and a lot of different genres to choose from I enjoy the app a lot but you need to cut the add limit dim from over ten to 3 and under and a lot of your app users would be a lot more satisfied and there would be nothing more to complain about so please fix this bug we would all appreciate it and we would use the app a lot more then trying to dig around the App Store and google play store and even the internet to try and watch our episode because we are so worried about getting as many ads as we are getting so please fix this app and listen to our complaints it would make using your app a lot easier thank you for your time and keep up your good work and good luck for the future..Sk8rboy656Version: 3.4.1

Great App But...I’ve been using Crunchyroll for some time and enjoy the app very much. It has a great variety (though some of my favorite anime’s are left out) and the ads are fairly controlled. One piece of criticism I’d like to point out is the fact that you have an ad right after the anime opening, which is both annoying and repetitive. The ads themselves aren’t bad and fit my liking to some extent, but consider having more variety to your ads, some of the ads in certain anime are repeated multiple times and gets boring to watch. Not to mention that there are a TON of glitches. I don’t know if it’s on my end or just the app, but sometimes the anime will time out and then go out of the anime, going to the homepage, search are, library, etc. Once I try to get back on the anime to continue watching, the subtitles are gone and I have to struggle with it for about 15 minutes before the subtitles go back on, often they don’t and I have to quit watching for the day. But it’s an occasional problem that I can deal with, I thought I might say it for the fact that it might make a bad first impression on a new watcher, thinking that the app is faulty (which it is most certainly not). Again, it may be on my end. All in all, this is a great app and I would suggest it to any of my friends to watch!.MoonteadVersion: 4.1.1

Grateful doesn’t begin to explain…I’m absolutely in love with this app. To be able to have a massive collection of anime movies and shows at the tip of my fingers has saved me in more ways than one. There have been times in my life, as with others as well I am sure, where times were rough and the struggle to keep your head held high seemed impossible. Thanks to this very app I have been able to process emotions and feelings that I’ve had a hard time understanding. Through many of the adventures and stories that I’ve been fortunate enough to witness through the many animes I have seen it’s given me a more optimistic and positive outlook on life and the journey of life in a whole. I have been happily watching anime and reading manga since I was 14 and I guarantee that I will continue to watch and read them till the end of my days. The connections I have made with others as well through our mutual love for anime over these many years is something I would never trade for anything in the world. Thank you Crunchyroll for being a part of those connections and personal growth. Truly, grateful doesn’t begin to explain what I feel towards this app and your company as a whole. You’ve truly helped to change my life for the better. 😊.EsampelVersion: 4.108.1

Needs some improvements!!So, ive had this app for awhile now and i thought i should make a review. first of all, this app is amazing!! is not complicated/confusing at all + i understood it right when i downloaded it!! i like the fact that there is a history as well!! i like the way all the anime is displayed too. i love how theres dramas as well!! but theres only two things.. the search bar. yes and the ads. first, the search bar. the search bar is very confusing because every time i try to search up an anime it shows nothing? i even tried searching up an anime thats already on crunchyroll to see if it would work. it still didnt. i feel like thats one thing you guys have to fix!! another thing is, the ads. in the beginning of every anime there is a starting ad. for what? i dont understand that. also, why is there 5 ads in a row? if theres going to be ads (especially FIVE) please put a skip button at least. i have a problem with the ads at the beginning of the anime because there is already one at the end. i do NOT want my anime to start with a 20 second ad when im done with another 20 second ad from the end of another anime episode. i also think there should be more animes!! and even movies probably!! overall this app is really good but the things i stated need some fixing..MarphobicVersion: 3.6.1

Ads. Need. Fixing.I’m not going to complain about the numbers of ads, though sometimes getting up to 6 ads in one ad break is just ridiculous, but this app has had continuous issues with ads breaking. When I watch anything the ad break will come, but only freeze the screen, I may fix this specific issue by pressing play again and then it will actually play the ad, but when the second one comes, it will load forever, the only way I’ve found to fix this is to leave the app and then come back in, this will play the ad and then you are good, right? WRONG. If you are lucky enough to have this succeed, there is still a 75% chance you will get another ad, in which case you must restart the app entirely, this will force you into watching the whole ad break again, and the same issues will come back, it LITERALLY makes the episode unwatchable. I’ve had to download both VRV and Crunchyroll because sometimes when one is broken, like how crunchyroll has been for months now, then the other MAY be working, but even that is down to chance. I don’t mind watching ads if it keeps you afloat, or even if it’s making your pockets full, at least let me ACTUALLY WATCH THE ADS?!?!? Besides this, the design of the app is very good and I love the service, please fix these ads so I may continue to enjoy my shonen and slice of life, and continue supporting you. The ads issue knocked 2 and a half stars off, I would otherwise give it an easy 5/5 the selection is fantastic, almost no gripes, except the issue that kind of, ya know, breaks the whole app. My closing line will be, please help a weeb out!.A weeb trying to be a weebVersion: 4.0.2

Great but comments are gone and subtitles glitchyI enjoy Crunchyroll, mainly to watch anime. I can create folders, organize my watchlist, and the greatest grater was being able to read comments, especially for my obscure series that I couldn’t chat about with friends or find much community online. However, some changes to the platform converted me form a regular monthly watcher to a less than 1-month a season subscriber. 1) COMMENTS ARE GONE: Crunchyroll removed comments and I wish they could bring it back. Maybe have a feature where we can switch comments on/off, or put an age limit or smth? I get that there was a bunch of hate messages for specific shows, but couldn’t y’all hire moderators or tag comments as “potentially offensive” like other forums do or establish rules and if you violate them you get your comment privileges taken? I get that this would take money but comments were the best feature, and now Crunchyroll is just like any other streaming platform. (2) I want subtitles in the same language as the audio. Sometimes it’s hard to understand audio and it’s nice to have subtitles. As far as I am aware, you cannot watch English dub and have the English sub at the same time. Or, Spanish dub and Spanish sub, etc. I wish they could implement this… :( I feel like more time is invested on the platform now on games rather than improving user quality.Ixchel00Version: 4.67.1

I’m going to be straight up.I love the app, I really do. I love the selections they have, and I like how simple it is, but there always seems to be a performance issue with the app. I don’t have a membership I’m a free viewer, and I don’t mind the 3 ads with every ad marker so I don’t know if this happens when you pay, but it’s an episode just freezes and it’s unplayable. My latest example of this is with the Konosuba film. I cannot play it at all. A previous example of this was with one of the episodes of Attack on Titan season 3 I’m pretty sure it was only the 2nd episode that just froze and was unplayable. I had to wait about 1 month or a couple of weeks (I honestly don’t remember) to be able to play the episode. Other than these issues I face. The only other issue I have is with the ads, yes I said I’m fine with 3 ads, but realistically it’s still a little much, and also some ads just straight up have spoilers. Like the ad for Attack on Titan season 4. It shows Armin shifting Into a Titan. It was kinda whack learning that surprise (for me at least) through an ad. Other than that I have no issues with the app. I’m just tired of the constant freezing. I also bring this up because I just remembered that episode 12 I believe of Higehiro is also freezing as well. So please just find a way to fix the app and my opinion on it will drastically change..David PautaVersion: 4.8.0

Great app but has some issuesI don’t normally write reviews but I just want to write this so hopefully the issue I have can be fixed. To start this, I would like to say Crunchyroll is a great app to watch any anime in HD. I just recently purchase the premium because I love the experience, watching anime and reading the comments to me make the experience even more enjoyable. My issue with this app for one needs the feature picture in picture added, I like to be able to respond to a message and watch my anime at the same time without force closing the app. The second issue ties in with the first issue, sometimes I would say like 80% of the time when the app is forced closed and you go back to the anime you are watching and you press play, it’ll just revert the video back from the very beginning and take off the subtitle. It wouldn’t seem like it’s a big issue but I just rather be left back where I was at also, when they take the subtitle off themselves the option to put back on the subtitle is greyed out and I have to then leave the video and reopen up the same episode to then put on the subtitle. I hope the creator sees this review and please fix it and I would give this app a 5/5 star because I enjoy this app a lot..That write of truthVersion: 4.12.0

It’s really a great appAlthough it lacks some titles I’ve been looking for it has a lot of great anime’s. Like MHA, bleach, death note, RE:Zero, attack on titan, black clover and a ton more. It’s really easy to search through the selection of anime if you don’t have specific anime’s in mind and you just want to browse. It’s also easy to find a certain anime instead of scrolling through all of the anime’s to find it you can just search for it. And it has a watch list feature so you can find anime’s you want to watch but maybe not right now. I would totally recommend this app the any weeb who doesn’t want to pay 50$ for 1 season of anime. This has really helped me out because I can’t afford to spend that much money on anime. The thing I will say is when you in an ad you can’t make the screen smaller or pause it but that’s about the only thing bad I have to say about it. Also if your not really patient you might want to get a different app because there are a lot of ads but that personally never affected me because I’d rather watch 5 ads in an entire episode of anime than not watch it at all. Anyways in conclusion as long as you don’t mind adds you should probably get this app to be up to date in all of you favorite anime’s.Jk just for memesVersion: 4.1.1

Tons of GlitchesI’ve used Crunchyroll for years and the website is fantastic. As a mobile platform, there really needs to be some changes made from the dev team, especially for iOS. The application constantly crashes, you always have to log back in every time you close out of the app, the servers will not connect which means your watchlist won’t load and episodes will just cut out in the middle of a viewing. If you are lucky enough to go through one episode, then the “play next” button does not work or is frozen, and you cannot open details for the show you are watching. There is also a major issue with syncing across multiple devices. This only happens on everything but the actual website. If I am going to be paying as a premium member, I hope these issues resolve soon other wise there’s no point in paying for these basic features that a lot of free websites have. The anime’s are great and I’ve always considered crunchyroll a good platform for it, but please fix your technical difficulties with your mobile platform. Or hire me to fix it for you. Or at least give communication on what’s wrong and what you are doing to fix it. Or give us a timeline of your pipeline to get it fixed. Please. Thank you.Kwesi chVersion: 4.0.2

Amazing streaming service! Love it.I really love this service! I haven’t been watching anime for too long but this has honestly helped me start off. There’s so many anime’s that you would probably not be able to watch on other streaming services. I’m happy also that my favorite dubs are on Crunchyroll too, though personally I do suggest maybe add Naruto dub since it’s one of many people’s favorite dub. I do prefer sub in most anime’s though. But for anyone hesitating to get this app, don’t!! I can’t say enough of how cool it it to be able to have all of my favorite anime’s right in front of me, and the ones I’m planning on watching, especially because you don’t have to pay any money if you don’t want to. This is good for young people like me who is a kid to be able to watch without having to spend all of my allowance XD or people that don’t have much money in general. You just have a few adds that are honestly entertaining compared to most places because most base on anime so there fun and Crunchyroll doesn’t have many adds at all compared to a ton of apps which lets me watch and enjoy an anime without being interrupted 24/7. There’s many more reasons why you should get Crunchyroll but I can’t list them all XD just know that it’s an amazing fun place to watch anime!!!!!! :).Moya elleVersion: 4.1.0

Great collection but app is missing featuresI will preface this review by stating that I am a premium-paying member. What to say? But both the app and web-site are missing key features that would make the experience better for everyone and encourage them to pay for a premium membership. For starters, and I think I’m not alone in this, it’s missing the profiles feature, something that’s been available on other streaming platforms for years. Doesn’t need to allow for 10+, I think a maximum of 5 is sufficient. I don’t allow anyone to use my Crunchyroll because of this. The reason for that is it would add other anime to the “continue watching” section, which leads me to my second point: watch history. Correct me if I’m wrong, but the app doesn’t allow you to clear the watch history, so when you finish a anime, either the first or last episode will still appear under your “continue watching” section. I found that by going to the web-site, you can clear the watch history, but it deletes everything. So you need to add a feature to remove the series individually. My third and last point is how the episodes are listed. Instead of having one episode in which you can just change the language, they have every language as separate episodes. So if you want or need to change the language, you need to access a separate list of episodes. This is very inconvenient, as it will add the other language to the “continue watching” section. To avoid this, there needs to be an integration of all languages into one episode, something that’s available in every other streaming platform. As conclusive as I can be, I have no issue with the anime collection nor downloads, but these features need to be fixed in order for the enjoyment to be complete..OnlytrueloverVersion: 4.18.1

The ads are flippin’ crazy! 😤I just recently got into anime, considering I’m quarantined, and I was watching hunter x hunter on Netflix. Netflix didn’t support all the seasons, it only went up to 4, so I did some research and found this app. I was really excited when I saw that it had all 148 episodes, and while scrolling I saw some other anime’s that looked interesting! When I began watching their was an advertisement, which I didn’t mind. I expected for there to be around 2-3 per episode. At first, everything was going really smoothly! Nothing too out of the ordinary. Then after about 3 episodes in, the ads started to pile up. At first I tried not to mind it, after all I was watching all the episodes for free. Then it became REALLY hard to ignore. I started to get 3-5 ads just before It started, then about 3-5 more later on in the ep! It would’ve been much more bare-able if the ads weren’t so glitchy. At first, I thought it was just my internet. I came to look at the reviews to see if anyone else was having the same problem, and many are! The ads load for about 10-15 seconds, and then run very slowly. For example, if each ad was initially 10 seconds long, and there were 4 advertisements, that’d be around an extra minute and a half of pointless waiting! On behalf of all Crunchyroll users, please reduce the amount of ads per episode, and fix the freezing of the ads!.Wait of time....Version: 3.6.1

My rant about crunchy rollIt’s a good app but the prices are too high and they don’t have a lot of the anime me and many others want to watch which is why many people (not me) are turning to illegal websites to pirate these anime that crunchyroll doesn’t have or it’s just too expensive for people to watch on this app and every time they take down one of the illegal sites it angers people who can’t afford to watch legally or just want to watch something crunchy roll doesn’t have and they raise the prices every time they take down a site which isn’t helping the problem they should just bring back the free with ads option which would make people less likely to use the illegal websites and never the less they just don’t have some of the anime people are looking for so it still won’t fully solve the problem if crunchyroll wants to pull a steam and wipe anime piracy or even just lessen piracy they will need to make many changes like the price there library and just some over all quality of life additions and changes I still think people should use crunchyroll but for them to actually do it they need to fix there wrongs and help the community not anger it by removing the websites it would be better to make using websites fee like a lesser option and not worth it..Nonickname9970Version: 4.108.1

Good app, but there are some bugsI’ve had Crunchyroll for years now, and it’s honestly a really great app in itself for watching anime. You can watch on multiple platforms, which is also nice. The layout is very clean and nice to look at. I’ve had no issues with the app over the years, so I would be giving this five stars, but I do have some small gripes. Premium used to be only for having no ads, but now you can’t watch in 720P and 1080P quality because HD quality is now a premium feature. I didn’t mind going through ad breaks, but I find removing HD quality to be a premium only feature to be a bit ridiculous. I’ve also encountered bugs lately with the ads. Sometimes the ads won’t play during an ad break, and the episode’s audio will play, but it won’t resume the episode. I have to exit out of the app to fix this, but sometimes it happens whenever the ad plays. The timestamp also doesn’t continue where it left off, and it will scroll back to the last ad break, so I have to go to the correct timestamp each time. If these bugs could be fixed, that would be really great! Another thing that kind of annoys me is certain titles and dubs are premium only features, especially in certain dubs outside of the Japanese or English language..Mystery1305Version: 4.15.0

Can’t watch the 2nd seasonSo someone I know recommended me this app and I decided I’d try it and see how it was and I didn’t mind watching it in Japanese and looking at the captions or watching ads because I loved the series I was watching but when I got to the second season, I saw I could no longer watch it because it had reached the second season. Me being 13 years old (I know it’s 17+, but I don’t watch those types of anime’s) I can’t pay for this and my parents won’t either and as I’ve read the reviews, it seems people have had the same problem as I have had. I’m sorry if I wasted your time reading this cause many of you would be like “it’s just like Netflix, get over it” I get it and I understand you are trying to make money by only letting people watch the first season so they are eager to see what’s next and pay for premium which is similar to what other apps do to make money, but at the same time a lot of people cannot pay for it and are just as eager to watch the second season as we all are. I’m not saying you should change it and I’m not saying you shouldn’t change it, but it would be nice if you came up with an idea to make money still and let people finish what they were watching. And I hope this suggestion will help you..CakeeeeeyVersion: 4.56.0

Getting better but still the worstLove that Crunchyroll finally add a next skip episode feature and play next episode feature at the end of episodes, even though that has been a frites on almost every other streaming service for years now. My biggest complaint is how cluttered an unorganized the apps are. Why does every language option need to be listed as it’s own season or in some cases as it own entire show. Why can’t each season be listed as only season then you chose how you would like to view it instead of looking at “20” different “seasons” trying to find your preferred language and wait for it to scroll to the end to list that it’s in German and you were looking for German for example. Apps like Funimation, Netflix, HBO, and HIDIVE all lost 1 season for every season and some how you select your preferred language. HIDIVE it’s after the show starts. Funimation it is a master setting where you select you preferred language and all shows will play in that language unless you choose otherwise. They will even hide shows that are not in your preferred language if you would like. HBO allows you to switch languages mid episode and will pick up right where you left off. Crunchyroll on the other hand you will be watching the newest episode of a show in English and when it finishes will play episode 1 of the next season on the list which may be the same season just in French. On the app it will list if the episode is dubbed but will not tell you in what. So you click on it and now are listening to a show in mandarin. Honestly should have done a cosmetic make over to the Funimation app when they bought out Crunchyroll and just said here is the new Crunchyroll app.QuicknVersion: 4.34.1

My honest reviewThe app itself is great I love everything it’s great. The only problem I have with it is that everything is locked. Unless you have a membership, which you have to pay for you cannot watch anything on there like at all. You can’t even watch an episode and I understand that the ad itself has to make its profit and they have to have some type of income coming to make more anime and put it on there and stuff like that, but I do think that instead of having a free trial and then you have to pay afterwards and the free trial only for seven days which is a week which there’s more than 50 animes on there so I don’t understand how you would be able to watch any anime in seven days instead of doing that you could just make any anime that’s on your playlist free for have to go only up to 50 animes that you can put on your playlist or your watchlist and those animes would be free and everything else will be locked and when you have an anime that you finished that’s on your watchlist that was free. It automatically kicks it off. You can go to your library and see all the ones that you watched but you can add new animes in there once one out of the 50 cause it’s cut off you can add another one to that makes a lot more sense than seven day trial that you can’t even do anything with.Zurayh 50kVersion: 4.100.1

Very good just one thingAll I want for this is the English Dub for any show that has one otherwise Great.Carzy!Version: 4.0.0

Good/ehThe app is good and has a very good variety of anime’s. I just don’t like the amount of adds just because you don’t pay..HdjssjsjdjdVersion: 3.5.0

Commercials freezing the appSome commercials play fine, others the screen stays black after trying to load, doesn’t play anything and doesn’t allow us to do anything but close the app and try again. It’s 4 times now I keep trying to get passed the same commercial pause. It’s infuriating..TJ H WVersion: 3.4.0

Premium is worth itOk look, I read so many reviews saying omg I hate ads! But think about it, it’s essentially the Netflix of anime, is Netflix free? No! Someone has to pay for the shows that Crunchyroll offers! Either they get paid by advertisers, or you pay with a measly 10 bucks a month (7 if your American) it’s not that much! And honestly premium is so worth it! I have binged so much anime ever since, and I love it! So Crunchyroll keep up the good work and stop whining about a company making money, if Crunchyroll didn’t offer free viewing with ads, then there would be no viewing at all!.Bobby gamerzVersion: 4.1.0

Complaining ?For those down voting the apps because you need to pay to watch anime. There is people working on those anime and they need to be payed. Why would you downvote a app because anime ain’t a free thing ? And how could it be ?.NorthernarVersion: 4.7.0

AddddddsssssGood app but tons of ads.BuchinyamVersion: 3.5.0

ReviewBring back reviews please.Jass6233Version: 4.55.0

Changed from 5 to 1 star (wish it could be 0)With the removal of the comment/review section, I would NOT recommend anyone use this app/service. Speaking as a long-time subscriber (which will now be coming to an end), I used the comments/reviews heavily to decide which animes I would try next. I will go elsewhere now for all my anime-watching needs..Canadian contentVersion: 4.55.0

No sense of community anymoreCrunchyroll used to be the streaming platform where the community got together. Leaving comments on episodes and reviews on series was always one of the biggest highlights. Recently they’ve decided to remove those features and I can’t help but feel that it’s impacted the app in a negative way. The comments used to be filled with jokes amongst people with similar interest, and the reviews broke down the anime description, as well as compared one series to another for fans to find what they like. Without these key features, this is just a very basic streaming service with bad descriptions and some okay anime..The dog fatVersion: 4.54.0

New animesThere is only popular animes, add other animes.AkiAkitoVersion: 4.0.3

New theme!I am loving the new interface with dark mode! Everything seems more comfortable and sleek and I think this will really upgrade my anime watching experience!! Thank u crunchyroll.JustAWebtoonLoverVersion: 4.0.2

Boooo 🍅🍅🍅Used to love this app until y’all removed the comments & reviews!!! that was the best part of the app imo. i loved reading reviews before watching something.Lilib0oVersion: 4.55.0

Removing the comment sectionOkay first and foremost I love this app, it’s great way to watch and support your favourite anime. However I feel like you’ve lost a lot of the charm factor by removing the comments section. One of my favourite parts of watching one piece is seeing everyone’s comments from years past, and learning things I never would noticed about episodes from someone’s comments. Sure it gets weird sometimes, but who cares, let creeps try and think they mean something. I don’t know how much performance loss the comment section contributes to. But please for the love of all that is holy try and optimize it and bring it back. Or make it an option to not load a comment section as a profile setting. -sincerely people who love the comments section.Jnjnjnn6969thisusernameismineVersion: 4.55.0

Sous titres FRPas assez de sous titres en français..Nol13Version: 4.34.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.108.1

Crunchyroll Negative Reviews

Good program but has account issuesFirst the good. Crunchyroll has wide array of shows to watch and is fairly easy to navigate. I especially like their updated shows section. The con and its a big one. Crunchyroll does not offer a 2-factor authentication for their accounts. On top of that they do not have a customer service number to call when you have account issues. My self and multiple others (check their own forums) have had their accounts hacked and simply changing your password does not help. I will say their fraud detection did help by sending me a email noting suspicious activity. However after taking recommended steps the very next day I got an email saying the email associated with my account has changed. So I will not be renewing a subscription and canceling my account once this subscription ends. Luckily my subscription is through iTunes because you can’t cancel your account with an active subscription so if you have a credit card on file with Crunchyroll and someone hacks your account your only real option is to cancel your card. So if they fix this issue I will consider starting a new account but until then I will not use this anymore. I truly hope someone from Crunchyroll takes note of this concern because it seems to have gone ignored for far to long. Recommendation: if you do decide to use Crunchyroll I highly recommend you get your subscription through Apple. At least that way your information will be more secured..Shinobi484Version: 3.6.1

Technicality issues, increased pricingMy ex friend was using my Crunchyroll account without my knowledge. I signed in to use Crunchyroll at their house once and it remembered my info. I tried to change my password and log out of all devices once I found out. We weren't friends anymore, so I didn't want them watching episodes and messing up my watch progress. No matter how many times I changed the password and hit log out of all devices, they still had it. I deleted my account and remade it to log them out. After that, I didn't realize Crunchyroll was double billing me for months. They were billing the same email for the closed and open account on the same email. I emailed Crunchyroll and they opened a ticket. The communication over email was kind of a pain, but a representative said they will reverse all double charges and I should have the funds back in a few business days. Technical issues like that as well as security are a huge problem with Crunchyroll. I'm also not happy their price is basically doubling to $9.99 for a funimation merge. I would give them a 4 star review for resolving my issue (-1 point for the glitchy issues), but the price increase isn't cool. I thought Crunchyroll was better than other greedy corporations. But overall, not super happy. I will raise my review from a 1 to a 2 star for them resolving my issue (still awaiting the refund though). They have some things to work on before I consider renewing my membership..Caroline FrascaVersion: 4.45.0

Great Selection Terrible InterfaceDon’t get me wrong the wide selection of anime both dubbed and subbed is awesome. But the interface is just awful. First, the premium subscription allows up to 4 simultaneous streamers on an account but there are no profiles or ways to separate watch history so if me and my brother are watching the same anime at different paces were stuck struggling to track episodes. They separate dubbed and subbed versions into different links which isn’t a huge deal but the dubbed versions hold dubbed episodes in many languages and don’t transition between seasons of the same language properly plus I get updates of “new” episodes every time a new dub drops. The funimation app did a better job handling this by having the user just select the language they wanted on a drop down rather than searching through a couple fusing array of ambiguously arranged episodes that often aren’t partitioned correctly into actual seasons (e.g they often label ever dub a different “season”). You also have no option to remove things from your watch history if you start a series and don’t like it. Even with the premium account the app freezes often when no other app on my roku does. It’s 2022 and considering the number of other streaming services and quality of their interfaces the fact that this one is so bare bones and lacks a lot of useful features makes it hard to want to keep paying the amount I do for it and frankly if a series is available elsewhere I always opt for watching it on another platform because I dread this interface..Ella267Version: 4.27.0

You need premium or else nothing gets done.TLDR: Way too many ads. Never actually got to watching anything. If you don’t have premium- don’t download. I’ve had this app highly suggested to me by my fellow anime watchers- and as someone who can never find all the episodes in one place- I was eager to try CrunchyRoll. But I was heavily disappointed. I can not afford premium so I understand that, without it, ads will appear and I’ll have to wait a week for subs. I know this. But I downloaded the app all of about 20 minutes. I literally could not watch an episode. NOT ONEz Ads popped up continuously. I tried the whole turning on airplane mode and I tried just setting the phone down and walking away. Came back- more ads. Finally after 10-12 ads- I was able to watch the episode again- I realized that it had skipped about 3 minutes into the episode- so I rewind the video- and was stopped and presented more ads. I have never dealt with something so frustrating. I watched all of 60 seconds of my episode. None of my friends have dealt with this before but it didn’t stop for me. Maybe it works for others. I’d rather them put 20-30 ads at the beginning of an episode so at least I could put my device down and leave and come back in 15 minutes. The app was easy to use and it seemed to have up to date content that fit my interests. But if you don’t have premium- and or don’t plan on getting it- don’t bother. It was over hyped to me and I am sad that I am still looking for a place to legally watch Anime..KaylaIsAwayVersion: 3.6.1

Absolutely terribleThis app is decent but you want me to tell you what makes me so angry you look down you’ll see an ad I’ll say two out of it says one out of two ads and like literally you only have a couple seconds left literally only a couple minutes later like two minutes later you literally get a one out of eight ads. This is gonna take like a whole lot of time and I hate that number like literally the worst part is that you have to have premium for everything premium, premium premium what is up with the premium like Crunchyroll I will and I will sue you. That’s what I said I said to you if you do not fix this issue stop making everybody pay for premium. This premium stuff is not gonna work out like literally all you want is money no app is going to just do that because you might get four stars every now and then, but look at yourself now look at yourself you’re trying to literally just have. Favorite anime when literally you’re the one and you give people advertisement ads just to make YouTuber say it’s it’s 100% free like you make everyone think that you can just go in there and watch chainsaw Man or darling in the franks or a literally call Berto offer free when literally you can’t watch a single thing for free. All you can launch is like 2 to 3 episodes are even one episode sometime literally you can never watch one without premium you can’t watch a whole anime without premium, so yeah that’s why I read Crunchyroll 1 ounce of five stars.Absolutely terrible😩😩😩Version: 4.37.0

Anime episodes refuse to loadOk I love this app I really do I would rate it five stars but the problems that this app has makes me want to rate it only one star but since I love the app I gave it two stars. I really don’t care that I have to watch around 13 ads per episode even though it’s annoying and they repeat the same ads I get it you developers want your money and you deserve it for all your hard work. Sometimes the ads don’t want to load and give me a black screen for five minutes so I have to close the app and try to watch the episode I was watching again and force my way through another ad to get back to where I was. But I don’t mind too much as long as it isn’t frequent but it is very frequent. The fact that the ads refuse to load after 5 minutes maybe longer is extremely irritating. However, the fact that this app doesn’t want to load anime episodes after I watched 13 ads that refuse to load makes me very disappointed. The whole purpose of this app is to be able to provide its users with anime episodes. It is very upsetting to be watching your favorite series and for it to be interrupted multiple times throughout the episode not because of ads but because it is having trouble loading and it won’t load after like 5 minutes or longer sometimes. Please fix this issue developers I don’t care that I have to watch 13 ads per episode I just want to watch anime..DaughterNatureVersion: 3.6.1

Of course the obvious ads are a problem, but why are only some English dubs free?!To starts this off, yes of course I expect ads on the free version of the app, it’s an inevitability, but the user experience is downright awful. When ads play, about 50% of the time after an ad plays, the video player skips back to the beginning of the show, meaning that when you reach an ad spot that you’ve already watched, it will play again, not to mention the constant lag when finding ads or starting a new episode. Another complaint I have is the fact that overall, there is quite a limited selection of older animes, meaning that unless another service has the show I want to watch, I have to resort to raising the black flag. When it is easier to sail the dark web for anime instead of using this app, it is no wonder it is so common. My last issue I have is the fact that some dubs are just premium only, instead of free with ads. One of the particular shows I wanted to watch in dub was Yu Yu Hakusho, but unfortunately since this version was not free with ads, I had to resort to other measures since the user experience on this app is so abysmal. Crunchyroll, fix the video player issues, fix the issues with displaying ads, and make all versions of the dubbed animes free, then I will keep using this app. Obviously not every anime will be able to be on here because of licensing issues and other reasons, which is understandable, but please make an effort to increase the amount of older animes available to watch on the app.._kremstar_Version: 4.19.0

Don’t waste your moneyBefore I tell anyone why not to waste their money on crunchyroll let’s cover the last few years crunchyroll started mainly as a subbed streaming service with an occasional dubbed series which in that time was all good cause another streaming service funimation picked up their slack and released dubbed series but then funimation merged with crunchyroll and all their series got moved to crunchyroll which was good increasing their dubbed library and they slowly started releasing new dubbed series which is all good but now to the point of not wasting ur money. The speed that they are releasing episodes is not right and should be faster when it their own series the dubs should be first released on their platform and not be on a free service first next they are putting very little dubbed anime out but instead wasting their time messing with dubs that came from funimation that was already go so no reason for an anime series from 2008 being at the top of recently added endless there’s a new season added that’s the only exception but it’s not no changes no new dubbing for different languages nothing so why is it at top of most recent. There’s much more but gives an idea of what to expect it is sad that some free anime services out preform paid subscription. Do they not put some of the subscription fee back into their service or is it going to die in 5-10years when a better one takes over and actually covers all that viewers want.Caboosevx9Version: 4.41.0

Horrible, 0/5 starsThe first day I used CrunchyRoll, everything was going smoothly. I would bear through 4-6 30sec ads every 5 minutes, which would have given this review a 3/5 if it was just that. The next day, every time the app was about to display an advertisement, the screen would freeze and you would have to restart the app. It has gotten to the point where I would rather pirate or go to a pop-up ad website that could destroy my phone/computer than to use this app. I heard that it acts normal if you pay for a subscription; however, that is low. You shouldn’t have to pay for something that is supposed to be free. It’s like those crappy games that make you watch an ad every 5 seconds that no one likes (games from Voodoo and other similar companies that steal original ideas). I can’t believe I have to compare a show/movie streaming site to an awful game company, but here I am. (Edit): not even to mention that over half of the 5/5 star reviews aren’t even to say something good about the app. It either talks about premium and how it’s a “good price” (which I really doubt since over half of the population of my country are poor), or it will talk about how bad the app is (which leads me to believe that the only reason they rank the app as 5/5 is to gain attention). I do not know why YouTubers would allow themselves to be sellouts to a company that either pushes their Anime-lovers away or forced them to pay to watch it. It’s supposed to be a “free” app, but that is not the case..AtomicToniVersion: 3.4.0

Removal of Comments Section and Reviews on episodes/seriesUp until Saturday June 7 Crunchyroll was amazing. I had no issues with the app and the service was great. My favorite part of the experience was after watching an episode, going to the comments section and seeing all the people who were watching currently, or had watched previously, and their reactions to the episode. The sense of community that brought was something no other streaming platform (outside of the obvious ones like Twitch) had available, it truly set CR apart and made the viewing experience seem more collaborative, as though you had friends there watching with you and reacting. Being able to see people who felt the same as you during a scene in a show, or people bringing up different perspectives, people filling in backstory from the manga/LN in the comments, people asking for recommendations on new shows or even just asking what day the next episode would be out. All of these things were there, available at the press of a button and only served to differentiate this app from competitors. Now they have silently removed the comments, as well as the reviews of shows from the platform. This is massively disappointing as it seems that before any alternative strategy was implemented to combat the stated reasons for removing the comments and reviews sections, they have axed both in hopes of “maintaining a harassment and toxicity free platform”. This is saddening in the extreme as it seems that CR now wants you to pay more to receive less and less as time goes on..ButbuttbbuuttttVersion: 4.54.0

Can’t even contact supportI used to have a premium membership about a year ago and decided to renew. I wanted to buy the standard premium membership again but it says on the app that they will give me a 14 day free trial and charge me for the membership after the trial ends, not a problem, I was actually happy about this. The problem is that the trial doesn’t even work. I check my iTunes subscriptions and it says that it is currently active but when I go into the app to watch a show, I still have to watch ads! That’s not even the worst part, whenever the ads start to load, I get a black loading screen, then it just freezes up and won’t do anything unless I force close out of the app. I can’t even watch a video with ads!!! I tried to just buy the membership outright without the 14 day trial since I was going to pay for it anyway, but I can’t get past the 14 day trial offer. Whenever you tap on the button to upgrade your account, it takes you to the 14 day free trial offer( which doesn’t work no matter how many times I retry it) and it won’t let me bypass the offer so I can just buy the membership, it’s like they don’t want my money! I tried contacting support on the “help” section in the app, AND SURPRISE SURPRISE THE APP FREEZES WHEN YOU TRY TO GET TO THE “CONTACT US” PART! I used to love watching my favorite anime on crunchyroll but I don’t think I’ll ever be paying for this service again after spending hours just trying to buy a membership unsuccessfully..FieieiriVersion: 3.4.1

Useless unless you payI honestly wish I could give it less than 1 star. I’ve only been using the app for three days and I have given up. I understand that the app works fine if you pay for a subscription, however, developers should understand that not everyone can afford to pay a monthly fee just to watch anime. If they’re going to offer a free alternative and make you watch ads to compensate, the least they could do is make sure the free version actually works- otherwise just don’t offer it! Don’t make people waste their time! The first day this app worked great- I don’t care if I have to watch ads or even if the ads repeat. I understand it’s free so I don’t mind it. However, yesterday, I started to notice that the app freezes whenever an ad is about to play- the screen goes black and that’s it. There is nothing you can do but exit the app and restart it. Initially this only happened a few times, but now it’s to the point I can’t even START watching an episode because it freezes. I can restart the app 12 times (which I have), and it does the exact same thing each time. I’m done. I’m done using this app, wasting my time and dealing with this frustration. And now, even if I could or wanted to, there is NO WAY I’m ever going to give my money to Crunchyroll. If you’re going to give a free service and make it as crappy as possible just to get people to buy the subscription- don't even offer it to begin with. It’s low, a cheap trick. Just don’t..GbashiVersion: 3.4.0

Reverse your decision of removing user-generated reviews and comments!!!!I saw that you guys removed your comments and user generated reviews, which I believe is the worst decision you’ve ever made. I relied on the comments to hear people’s input on an episode of an anime or even see detailed reviews on a show I’m interested in so that way I know if this is something I’m into or if it is a waste of time. Your response to this is also unacceptable and vague. You mentioned that it is for the safety for the community but how? You guys had a way of moderating the comment section to get rid of horrible comments being made so why are you guys suddenly taking the lazy way and just cut it completely. If anything, your response seems to manipulate us folks in the community since it seems that you want to play this change as something that is “good” for the better of our community but in reality I (and many others) think beyond a shadow of a doubt, that there were other reasons behind this rushed decision. We use the comments and reviews to connect with each other as a family. I urge you to reconsider and reverse this change. If safety is really your reason, there are better ways to handle this. Otherwise, you are about the lose subscribers that’s been with you guys for years. What is the use of having the largest anime collection of any streaming service when we cannot even reach out to others in the anime community?.KirandeochandVersion: 4.55.0

Honestly terribleI still get ads with premium and they make things unnecessarily hard this is the worst app ever and as soon as my subscription ends I'm deleting this app.I will never hate an app as much as I hate this one. Honestly a huge waste of time.Jaque22131Version: 3.1.0

BruhWhy do u need Premium for literally every anime.Frist ape🔥🔥Version: 4.1.0

The adsI read the bible twice and my episode was barely finished because the ads made it longer.Sticklanda manVersion: 4.1.0

Too many adsI know they got to make profit, but this is absolutely absurd. The ads they put are at least a minute or two in length and pop up almost everytime I exit the app and open it again. To make matters worst, they instil approximately 4 ads. It sometimes bugs and restarts the ad and doubles the time I have to wait. I’m impatient and I believe they don’t have to self promote their own content cause they don’t earn money from it and wastes my time on useless ads that repeat themselves..K Ann Reneki LeeVersion: 3.5.0

Bad UpdateLove crunchyroll and i would rate it 5 stars if it wasnt for this new terrible update. They removed comments and reviews and thats a really big part of what makes CR an amazing app. Please reverse this change and add them back🙏.Hg117$$Version: 4.55.0

New update = badNow it’s terribly glitchy for me, it won’t play most of the time and it’s harder to find the anime I want to watch, it’s confusing. When there’s an ad it goes straight to a website. I don’t know why 👎.Trader.JoeVersion: 4.0.2

Removing CommentsRemoving comments was one of the worst choices crunchyroll could have made, it is comparable to youtube removing the dislike button. It was what made them stand out from other platforms like netflix, or just watching on a site online. It was helpful to see what others opinions or thoughts were, rather than the episode summary. It is not like you were forced to use the comments anyways, seriously such a silly decision.Bonk_1233Version: 4.55.0

No CommentsComments section was one of the best features and you took it out because of some bad apples… Imagine if youtube decided to wipe comments from every video.LokokooVersion: 4.54.0

Still No TV App Support in Canada?Seriously, it’s been years, people. Of course, one can do whatever they want with no serious competition pushing them to do better....LeShaunVersion: 4.3.0

There’s still ads!!!!I paid for premium but still didn’t get any benefits there are still ads!! Like literally 5 mins ads per ep! So disappointed!!.V JUNGKOOK SHIPPERVersion: 4.0.1

Wth CrunchyrollMy brother said this app actually worked now I get it you trying to preview other show and are trying to get us to buy premium but seriously why have them be repetitive adds I literally got to minutes into my show and now I can’t watch it wanna know why because of the REPETITIVE ADDS LIKE I can’t even enjoy it so what makes you think your gonna get good reviews the only GOOD REVIEWS YOUR GETTING ARE FROM YOURSELF and people who actually have the money to pay for stupid premium. It’s honestly unfair to those who are actually trying to enjoy the app..SshhhhggcsfgsgdVersion: 3.5.0

No more initial dThey got rid of the goat after buying the rights to it from funimation 1 star.ShadowdemonPHDVersion: 4.58.0

Bring back comments and reviewsWhy would you remove important features that create a sense of community and help people find hidden gems?.HoppingfrogsVersion: 4.58.0

This app was great but they ruined itYou honestly had a great thing going with this app but then you guys removed the ability to comment and the app went downhill so disappointed in you guys bring them back.21_WattsVersion: 4.57.0

CommentsBring comments back.SuperCat 😺Version: 4.57.0

CommentsAdd comments back, Crunchyroll feels empty without them!.Army 0f 0neVersion: 4.57.0

Removing the comments???I think that’s a very poor choice in Crunchyroll I enjoyed reading the comments and chatting with community’s about what was gonna happen next very very poor move..Lachlan728Version: 4.56.0

Comment SectionIt is unfair to punish everyone for a specific group mistake, the comment section was a core part of the app.Mercenary ahh gameVersion: 4.55.0

Brother ueghhhhhThis is my first time leaving a review for an app because of how upset I am at this update of removing reviews and comments. Imagine if YouTube removed their comments section, welp CR did that and now it feels so lifeless..Jaykaay123Version: 4.55.0

CommentsPut back comments allow community interactions!!.AdrilusionVersion: 4.55.0

Terrible decisionRemoved comments and reviews from all shows, old and new. Destroyed years of history and community. Terrible idea..MakebetterdecisionsVersion: 4.55.0

Comments RemovedIt was great until the comments section was removed. It seems cheap and lazy to remove them instead of moderating them, especially after raising prices..Attika_Version: 4.55.0

CommentsWhy remove comments? I assure you that it isn’t a good business strategy and I hate it myself along with other people as well. There’s still time to turn back from this decision..MaromhOPB01Version: 4.55.0

I liked the commentsWhy.Applesuksdik1234Version: 4.55.0

Crunchyroll removed the commentsRemoving the comments on your app is the worst decision you could have made. The comments were one of the best things about Crunchyroll but you completely ruined that. I wouldn’t be surprised if people started cancelling subscriptions over this. BRING THE COMMENT SECTION BACK!.NoRedWings:(Version: 4.55.0

TERRIBLE UpdateCrunchyroll has decided to remove reviews, and all comments including on forum posts. This is devastating as comments where my go to every time I finish an episode for the past 8 years..StiopasniperVersion: 4.54.0

Can’t get premiumI can’t get premium, when I select it from the app it just sends me back to the same page after a few seconds. I have no intention of subscribing from your website unless you implement Apple Pay, you have no business storing my credit card info..RPGJackVersion: 4.3.0

Black screen and videos stopped working.I’m furious. What’s the point of a streaming app if it won’t work?.BoredanimedfanVersion: 4.1.0

Always crashingIt sucks when u pay for an app that doesn’t work....Lordnellz666Version: 4.1.0

ErrorConstantly unable to load my watch list!.S j j z n sVersion: 4.1.0

AdsWhy do I get ads after subscribing???.YoAdsRtrash101Version: 4.0.3

Bad updateDespite the design change improving the look, the app consistently crashes, logs me out of my account, forgets where I was , or simply wont even play an episode. The update is regressive and needs to be fixed..Sigma176Version: 4.0.2

Too many bugsEver since the update it’s been running slower. It takes so long to load episodes, freezes every now and then, sometimes it says I’m not connected to wifi? Connecting it to my tv is hopeless I will spend 1 hour watching a 25 min episode from how much I have to wait for it to load every minute. This is the only app I have connection / loading issues with. Some anime’s don’t even want to play sometimes due to an “error”. I miss the old crunchy roll it was simple and worked perfectly fine I had no issues with it. IT ALSO STILL DOESN'T HAVE A SKIP INTRO OPTION!.Jas1019Version: 4.0.2

ScamDon’t ever frickin install this app, it’s a scam. I lost a reasonable about for the premium subscription but I still get to much those annoying ADS. Also if it continues to deduct from your account as soon as you finished purchasing. It’s a scam .please don’t ever install it ..Woo 1234Version: 4.0.2

No pointThere is no point in getting this app, most the time spent is either watching an ad or a black screen right after the ad..HakgdkahdjgfkagakdhVersion: 4.0.2

Revert the UpdateNew update is garbage, revert the update the old version felt much cozier and not more like using a website. The ads are even worse and honestly will just find somewhere else to watch anime..SpushyVersion: 4.0.2

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