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Crunchyroll Customer Service

Stream the world’s largest anime library. Watch over 1,000 titles—from past seasons to new episodes fresh from Japan, including critically acclaimed Crunchyroll Originals.

Get full access to new shows like Demon Slayer: Kimetsu no Yaiba, Attack on Titan, My Dress-Up Darling, The Strongest Sage With the Weakest Crest, In the Land of Leadale, ORIENT, plus favorites like One Piece, BORUTO: NARUTO NEXT GENERATIONS, JUJUTSU KAISEN, Black Clover, Naruto Shippuden, My Hero Academia, JoJo's Bizarre Adventure, and more! Whether you’re new to anime, or have been a fan for decades, Crunchyroll has something you’ll love.

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• New episodes one hour after Japan
• Offline viewing
• Quarterly Crunchyroll Store discounts

Become a Premium user with in-app purchasing and auto-pay each month.

In-App Purchase information:
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- A current subscription cannot be cancelled during an active subscription period
- You can find our Privacy Policy at https://www.crunchyroll.com/privacy and Terms of Service at https://www.crunchyroll.com/tos

Crunchyroll App Comments & Reviews

Crunchyroll Positive Reviews

Massive issueLet me start off by saying Crunchyroll is an amazing app but it still has one major issue and it’s the ads. Now as we all know in the top left corner of the screen it says Advertisements 1 of then how ever many it says it’s gonna show , then in the top right corner it says how many seconds it will last. Now here’s my problem I’ll get ads where it will say Advertisements 1 of 4 but the seconds say 205 Seconds left which doesn’t make any sense and I’ll tell you why the average advertisement is about 15 seconds long but there are some 30 second ones so using that logic 30 times 4 is 120 and that doesn’t match the 205 seconds that it says it will last meaning there’s more then 4 advertisements so let’s figure out about how many there is 205 divided by 30 is about 6.8 so let’s just round up to 7 that means instead of the 4 advertisements it says we get were actually having to watch 7 but here’s where it gets worse there’s 4 ad breaks when watching a 30 minute episode although the first ad at the start is usually just one but that still leaves the other three so let’s do more math 7 time 3 is 21 plus the one ad at the start of each episode making 22 now let’s do more math 22 times 30 is 660 seconds divide that by 60 so we get the minutes and we get 11 minutes which means a 30 minute episode turned into a 44 minute episode. All Im asking is that you please keep the ads short and fix this problem..Version: 4.9.0

This is important and something we all need to say and want to say.. xoxoAnyways, we ALL KNOW the ads in this app are ridiculous. I know it’s a free app and all, and I do really enjoy it and don’t mind a couple ads, but there’s just one problem for me. I was watching mha, yes, my hero academia, and I had a problem occur. So technically what happened, I got ad an, not bad right? After the ad, the anime wouldn’t load. I kept exiting the app, and everytime I went back in it would give me another ad and not load again. Mind you, my internet is not bad at all. You also might be thinking, “it’s probably just more than one ad, and the second one just isn’t loading, so when you go back in it loads.” But no. I was doing this for I know over 10 minutes. I got at least 10 ads and ngl, my night was kind of ruined because it kept happening and I ended up just giving up and going to bed. This might sound like a complaint, and it kind of is, but the moral of the story is to please just fix your ads. 4 ads isn’t bad, and it’s understandable for a free app with a ton of anime and more, but I shouldn’t have 10 ads in just one ad break. (and I probably would’ve had more if I had kept going.) So anyways, a recap, I enjoy the app a lot overall, but sometimes the ads get out of control and just ruin the anime experience for you. Hope you found this helpful, xo.Version: 4.10.0

Good but...Great app to watch almost anything that u cant on Netflix. But I see constantly a specific anime, and the first season is dubbed, but the second season isn’t, that to me is the only issue, I don’t like switching languages every season so if u can release it in both ways that’d be great😃specifically Sword Art Online Alicization: War of Underworlds. Another issue are the ads, I think adding 4 would be fine if u made each add stop only one ad. There’s are usually 4 ad stops in an episode and when they hit it takes 30 seconds to load that ad and then play a 30+ second ad, and then another 30+ seconds to load a second one and a third. I think they load wayyyy too slowly and the ads back to back are too many. If there are 4 ad pauses please make it just one ad long and please load faster because in total if there are 4 ad blocks u spend abt 10 minutes watching ads because each pause loads 3 back to back ads. I wouldn’t mind 4 ads total but I also wouldn’t mind if ur going to keep the same amount of ads, that u just make them load faster instead of have me wait at a black screen for 30 seconds for an ad to show up and then repeat that for another two times. It’s a bit time consuming and sometimes I forget what happened before the ads even began to roll in and forget wat im watching. All in all, shorter faster ad breaks, and release seasons in both languages or just add that language setting in, not for subtitles but for the audio aswell, u know, dubbed..Version: 4.2.1

4.5 StarsOk here is the lowdown on this app and why I gave it 4.5. Let’s start with what every one seems to be worried about: ads. The ads it seems to me bearable. You well run across 3 to 4 ads per video most of the time. Some ads didn’t even play, they just pop up for a second and then resume playing video. Some ads were not so kind, looping the same two ads about 3 times before resuming. Next let’s talk about there subs. Some quality of life improvements are needed in like areas such as timing when a sub is suppose to disappear over translated text to disappear when the screen changes, along with the karaoke during the opening song. Third let’s talk about buffering. I am on 4 g Lte and low res to save data, so only once in a while did it need to stop and buff. I would press pause for a moment to let it get ahead so I can’t say how it would work out for those streaming 1080p. Finally let’s talk content. You’ll find a lot of great content on this app. You won’t find anything by funamation I.e. there dubbed for the most part that I could find but you can find some Dragonball super, along with other popular shows. Some shows are for premium only that you might run across but so far I only found 1 show like that. But if you do op for premium they have 3 plans with the cheapest being around 8 and their highest being about 15. In conclusion any decent anime lover should add this app to there collection..Version: 4.11.0

Great App But...I’ve been using Crunchyroll for some time and enjoy the app very much. It has a great variety (though some of my favorite anime’s are left out) and the ads are fairly controlled. One piece of criticism I’d like to point out is the fact that you have an ad right after the anime opening, which is both annoying and repetitive. The ads themselves aren’t bad and fit my liking to some extent, but consider having more variety to your ads, some of the ads in certain anime are repeated multiple times and gets boring to watch. Not to mention that there are a TON of glitches. I don’t know if it’s on my end or just the app, but sometimes the anime will time out and then go out of the anime, going to the homepage, search are, library, etc. Once I try to get back on the anime to continue watching, the subtitles are gone and I have to struggle with it for about 15 minutes before the subtitles go back on, often they don’t and I have to quit watching for the day. But it’s an occasional problem that I can deal with, I thought I might say it for the fact that it might make a bad first impression on a new watcher, thinking that the app is faulty (which it is most certainly not). Again, it may be on my end. All in all, this is a great app and I would suggest it to any of my friends to watch!.Version: 4.1.1

Here’s the problemI have a problem with subscribing to the membership plan. Usually, I would just get it the cheapest plan so I can see the newest episodes when they drop and watch without ads, but now I’m having an issue that has its pros and cons. When I first got premium, my plan lasted longer than it should have. Too be exact, I got around 2 and a half months of premium. I just thought it was a big with the first trail or something, but no. Every time I got premium it would last longer. I wasn’t complaining, free premium is great for me, but I also noticed that when I wanted to purchase premium, it would become harder and harder. I would always purchase within the app and whenever I tried purchasing the cheapest premium, it would sometimes not load the payment screen and such. The other plans loaded fine. Right now, I can’t buy premium through the app. It won’t load the payment screen and I don’t really feel that comfortable purchasing premium from the subscription menu on my apple setting. So currently right now, the other subscription levels load fine, just not the cheapest one. Other than that, the app is pretty good in my opinion. I have not had any other issues except for the very rare bugs, and this premium issue, and I can watch most of the shows that I want to watch. I like the app, it just won’t let me purchase the premium right now. As of May 8, 2021.Version: 4.6.0

Fix your bugs and way too many adsListen, I get it you need ads in order to make money you don’t need to put ads at the beginning after the intro and middle and end scene cause that’s just crazy because it’s like three ads for every commercial break and also just a little nitpick with the ads don’t show us the second or next season of the anime we are watching with the next ad because now with re zero an exclusive to crunchy roll i knew that rem would try to hit Subaru didnt know why but i knew and that could potentially spoil some for other anime’s and i have been having this glitch where I’m watching a show go to the Home Screen i come back it gives me an ad even though i was at the Home Screen for five seconds because of an accident ok not that big a deal but then it loads and loads and loads but it’s not having any progress the app just breaks down like my digestive system after having Taco Bell with extra slices sauce on everything it gets annoying because now i can’t watch anything and uhhh quick tip don’t make the ad free one $8 that’s a lil much but i get it because competition also does that please fix this issue and i might get premium it’s worth it too it’s just all the bugs don’t just go poof because you paid 8 dollars you know so thanks for coming to my tedtalk but for now it’s 4 stars just please for the love of god fix these issues.Version: 4.1.0

Amazing streaming service! Love it.I really love this service! I haven’t been watching anime for too long but this has honestly helped me start off. There’s so many anime’s that you would probably not be able to watch on other streaming services. I’m happy also that my favorite dubs are on Crunchyroll too, though personally I do suggest maybe add Naruto dub since it’s one of many people’s favorite dub. I do prefer sub in most anime’s though. But for anyone hesitating to get this app, don’t!! I can’t say enough of how cool it it to be able to have all of my favorite anime’s right in front of me, and the ones I’m planning on watching, especially because you don’t have to pay any money if you don’t want to. This is good for young people like me who is a kid to be able to watch without having to spend all of my allowance XD or people that don’t have much money in general. You just have a few adds that are honestly entertaining compared to most places because most base on anime so there fun and Crunchyroll doesn’t have many adds at all compared to a ton of apps which lets me watch and enjoy an anime without being interrupted 24/7. There’s many more reasons why you should get Crunchyroll but I can’t list them all XD just know that it’s an amazing fun place to watch anime!!!!!! :).Version: 4.1.0

AdsLet me start off by saying, I LOVE anime, iv seen Crunchyroll sponsoring many different you tubers, iv seen ads all the time of it and iv always watched anime on it, but the one thing I’m tired of is the fact that their is so many ads, I get that you probably can’t get rid of them because of how many people have premium but can you atleast shorten the amount? I’m watching episodes of anime’s and I’m getting 3 ads at the beginning another 2 like 7 minutes in ect. It’s making it hard to even watch the anime, I would give 5 stars but the ads is the only thing stopping me, I know you have them to make money, which then drives people to buy premium and then you get money from that so you can support this app with a constant stream of anime, however can you atleast space them out? Like 1-2 at the beginning another 1-2 at the end? That way we can enjoy the anime and you get to show the ads, more ads raises your revenue however when you have millions of people and a large selection of anime ON top of premium, I think you can get rid of a few, I hope you take this into consideration. I really want to give this app 5 stars but I can’t. I know I won’t get a response and if I do it will probably be something along the lines of you read my review. I’m just saying what’s on my mind and everyone else’s, the amount of ads is horrible. If you do read this, thank you for your time..Version: 4.0.2

Some pros and consSo I’m going to start with the cons first of an uncontrollable amount of ads when I’m watching anime and I get one or two or even three ads I’m ok with but when I’m watching a 20 to 30 minute episode I’m getting over 10 ads per episode then it’s getting pretty annoying because it’s extremely hard to finish an episode for example I watch a 30 minute episode and I’m getting as many ads as I get it turns from a 30 minute episode to over an hour episode because of how many ads this is a problem you need to fix but what’s good about your app is it has a lot of different choices of anime and a lot of different genres to choose from I enjoy the app a lot but you need to cut the add limit dim from over ten to 3 and under and a lot of your app users would be a lot more satisfied and there would be nothing more to complain about so please fix this bug we would all appreciate it and we would use the app a lot more then trying to dig around the App Store and google play store and even the internet to try and watch our episode because we are so worried about getting as many ads as we are getting so please fix this app and listen to our complaints it would make using your app a lot easier thank you for your time and keep up your good work and good luck for the future..Version: 3.4.1

It’s really a great appAlthough it lacks some titles I’ve been looking for it has a lot of great anime’s. Like MHA, bleach, death note, RE:Zero, attack on titan, black clover and a ton more. It’s really easy to search through the selection of anime if you don’t have specific anime’s in mind and you just want to browse. It’s also easy to find a certain anime instead of scrolling through all of the anime’s to find it you can just search for it. And it has a watch list feature so you can find anime’s you want to watch but maybe not right now. I would totally recommend this app the any weeb who doesn’t want to pay 50$ for 1 season of anime. This has really helped me out because I can’t afford to spend that much money on anime. The thing I will say is when you in an ad you can’t make the screen smaller or pause it but that’s about the only thing bad I have to say about it. Also if your not really patient you might want to get a different app because there are a lot of ads but that personally never affected me because I’d rather watch 5 ads in an entire episode of anime than not watch it at all. Anyways in conclusion as long as you don’t mind adds you should probably get this app to be up to date in all of you favorite anime’s.Version: 4.1.1

Needs some improvements!!So, ive had this app for awhile now and i thought i should make a review. first of all, this app is amazing!! is not complicated/confusing at all + i understood it right when i downloaded it!! i like the fact that there is a history as well!! i like the way all the anime is displayed too. i love how theres dramas as well!! but theres only two things.. the search bar. yes and the ads. first, the search bar. the search bar is very confusing because every time i try to search up an anime it shows nothing? i even tried searching up an anime thats already on crunchyroll to see if it would work. it still didnt. i feel like thats one thing you guys have to fix!! another thing is, the ads. in the beginning of every anime there is a starting ad. for what? i dont understand that. also, why is there 5 ads in a row? if theres going to be ads (especially FIVE) please put a skip button at least. i have a problem with the ads at the beginning of the anime because there is already one at the end. i do NOT want my anime to start with a 20 second ad when im done with another 20 second ad from the end of another anime episode. i also think there should be more animes!! and even movies probably!! overall this app is really good but the things i stated need some fixing..Version: 3.6.1

I’m going to be straight up.I love the app, I really do. I love the selections they have, and I like how simple it is, but there always seems to be a performance issue with the app. I don’t have a membership I’m a free viewer, and I don’t mind the 3 ads with every ad marker so I don’t know if this happens when you pay, but it’s an episode just freezes and it’s unplayable. My latest example of this is with the Konosuba film. I cannot play it at all. A previous example of this was with one of the episodes of Attack on Titan season 3 I’m pretty sure it was only the 2nd episode that just froze and was unplayable. I had to wait about 1 month or a couple of weeks (I honestly don’t remember) to be able to play the episode. Other than these issues I face. The only other issue I have is with the ads, yes I said I’m fine with 3 ads, but realistically it’s still a little much, and also some ads just straight up have spoilers. Like the ad for Attack on Titan season 4. It shows Armin shifting Into a Titan. It was kinda whack learning that surprise (for me at least) through an ad. Other than that I have no issues with the app. I’m just tired of the constant freezing. I also bring this up because I just remembered that episode 12 I believe of Higehiro is also freezing as well. So please just find a way to fix the app and my opinion on it will drastically change..Version: 4.8.0

Review after 7 yearsLet me start by saying I still love Crunchyroll BUT I think with the surge of streaming services I believe Crunchyroll has some catching up to do. Not so much in the content department but in the app and heck even the website but I’ll stick to reviewing the app. I’ve been premium for more than 3 years and yes the no ads is nice but how about creating profiles like Netflix or Disney? My wife and I have to a lot in our queue and sometimes we watch the same shows so changing the episode between sittings is weird. Another thing is how about implementing skip intro and continue to next episode? Don’t get me wrong I love anime intros but when I’m heavily into a show it’s nice to just get back to the story. I feel besides dark mode there hasn’t been much added to the app UI to make it great. The content is amazing and I love that it’s available so promptly. I’m only rating 3 stars due to the fact that it hasn’t been keeping up with other services and sometimes song subtitles interfere with character subtitles making it difficult to read (the song and dialogue literally are swapping up and down so I can’t even see a pattern, maybe use a different color for the song subs). Again it’s 3 stars for the app not Crunchyroll as a whole cause they’re obviously 5 stars but I can’t let my bias stop me from acknowledging the lack of implementation that most streaming services already have..Version: 3.6.1

Can you please put the rose of Versailles on Crunchyroll?You have a very large variety of anime but one I feel like doesn’t get as much love is the romance genre. Though I do understand that you are trying your very best to put more romance onto your app, I don’t feel like your new releases are quite what I’m looking for...though I have found some quite enjoyable I continually feel like I’m watching the same thing over and over again. I’m more into the older anime just because the plots were more regular, not everything had to be modern, and the fact that they had more of a balance between drama and slice of life aspect. One variety of romance that I don’t particularly like is harem- tho I do enjoy reverse harem and I know this specific genre is like by some people it’s just not right for me.. I’m not asking for you to stop putting the things and genres that other people like and desire just that you go out of your comfort zone and put something different on here- One thing specifically I would love to have on your app is the Rose of Versailles. I haven’t been able to really watch this series bc of the fact that I can’t find it anywhere if you do have a chance to put it on please do!!.Version: 4.6.0

The ads are flippin’ crazy! 😤I just recently got into anime, considering I’m quarantined, and I was watching hunter x hunter on Netflix. Netflix didn’t support all the seasons, it only went up to 4, so I did some research and found this app. I was really excited when I saw that it had all 148 episodes, and while scrolling I saw some other anime’s that looked interesting! When I began watching their was an advertisement, which I didn’t mind. I expected for there to be around 2-3 per episode. At first, everything was going really smoothly! Nothing too out of the ordinary. Then after about 3 episodes in, the ads started to pile up. At first I tried not to mind it, after all I was watching all the episodes for free. Then it became REALLY hard to ignore. I started to get 3-5 ads just before It started, then about 3-5 more later on in the ep! It would’ve been much more bare-able if the ads weren’t so glitchy. At first, I thought it was just my internet. I came to look at the reviews to see if anyone else was having the same problem, and many are! The ads load for about 10-15 seconds, and then run very slowly. For example, if each ad was initially 10 seconds long, and there were 4 advertisements, that’d be around an extra minute and a half of pointless waiting! On behalf of all Crunchyroll users, please reduce the amount of ads per episode, and fix the freezing of the ads!.Version: 3.6.1

Good app, but there are some bugsI’ve had Crunchyroll for years now, and it’s honestly a really great app in itself for watching anime. You can watch on multiple platforms, which is also nice. The layout is very clean and nice to look at. I’ve had no issues with the app over the years, so I would be giving this five stars, but I do have some small gripes. Premium used to be only for having no ads, but now you can’t watch in 720P and 1080P quality because HD quality is now a premium feature. I didn’t mind going through ad breaks, but I find removing HD quality to be a premium only feature to be a bit ridiculous. I’ve also encountered bugs lately with the ads. Sometimes the ads won’t play during an ad break, and the episode’s audio will play, but it won’t resume the episode. I have to exit out of the app to fix this, but sometimes it happens whenever the ad plays. The timestamp also doesn’t continue where it left off, and it will scroll back to the last ad break, so I have to go to the correct timestamp each time. If these bugs could be fixed, that would be really great! Another thing that kind of annoys me is certain titles and dubs are premium only features, especially in certain dubs outside of the Japanese or English language..Version: 4.15.0

Good app but needs one thingI love Crunchyroll. I have been a premium member for a few years now and I don’t regret it at all. I use the website just as much as I use the app but there is one huge problem for me that is in the website but not the app. Reviews. I have started so many god awful anime that sound good on paper but are executed horribly. This is wasting my free time with horrible anime. Although, I know that it depends on the person if they’re going to like it or not. But if an anime is rated one star, it is for a reason. On the website I am the type of person to read reviews to see what I am getting into. Even just seeing the rating of the show out of 5 stars would be enough. If I want to see actual reviews that explain why it’s rated so bad then I wouldn’t mind leaving the app. But I don’t want to have to go out of the app in order to see the rating of the anime by looking it up on google. It’s very annoying and a simple thing to do ( or at least I think it is, who knows, I’m not an app developer ). I know this is just a convenience thing but it’s why I’m rating this 4 stars. The recent update made the app so much better and is more stable than ever. If reviews are added in app then that would make this app that much better..Version: 4.1.0

Amazing app and quality overall but problem with the premium optionsI think that Crunchyroll is and amazing app with efficient streaming options. The amount of content they have is amazing and the new format is excellent. I have so many positive things to say about this app, but I do have a slight issue that just makes no sense. The new premium options is kinda stupid if you ask me. There is 3 new different levels of premium if I remember correctly and each level unlocks new stuff and costs more money. I understand that they are trying to make more profits but this is kinda stupid and makes me mad. If I wanted to do a certain thing and was prepared to pay for the premium and went to do it and it turns out that there are 3 different levels for unlocking different things? Like I would be furious, i know it’s for profit but like you had it going pretty well with the first premium system and the online shop, but then you add 3 levels of premium? I think that your also making it hard for people who already had premium beforehand, they have to adjust to a whole new system and decide what to do. I just think it’s stupid and extra and serves no purpose. You can fight me on this but I’m not budging..Version: 4.1.0

Great app but has some issuesI don’t normally write reviews but I just want to write this so hopefully the issue I have can be fixed. To start this, I would like to say Crunchyroll is a great app to watch any anime in HD. I just recently purchase the premium because I love the experience, watching anime and reading the comments to me make the experience even more enjoyable. My issue with this app for one needs the feature picture in picture added, I like to be able to respond to a message and watch my anime at the same time without force closing the app. The second issue ties in with the first issue, sometimes I would say like 80% of the time when the app is forced closed and you go back to the anime you are watching and you press play, it’ll just revert the video back from the very beginning and take off the subtitle. It wouldn’t seem like it’s a big issue but I just rather be left back where I was at also, when they take the subtitle off themselves the option to put back on the subtitle is greyed out and I have to then leave the video and reopen up the same episode to then put on the subtitle. I hope the creator sees this review and please fix it and I would give this app a 5/5 star because I enjoy this app a lot..Version: 4.12.0

Too many adds ( owner read this you could get your sales up )Ugh! Ad overload. On each of the episodes i get 9 ads to 15 ads! We should get 6 at the most ads instead! A lot of my friends are persistent and don’t buy the crunchyroll premium membership because they know that its all worthless and cost too much money in a year. I have an idea Crunchyroll, make the person watching anime have an option. When they go on their first episode, they could be given the choice to watch all the ads at once ( addition ads if you want probably 1 addition ad ) because you get bad reviews because people want to get rid of the ad first! If you want some money, you could make it cost $0.99. It works! I told my friends about this and I asked them, “ would you buy this deal,” they of course agreed because it is a fair price for the option to get rid of the ads first rather than watching “ barbeque ads “ while a moment of crying ( I deleted some of the review but now that I have crunchyroll premium it puts a different mood to the anime and it’s super nice, though next time for crunchyroll regular membership, you should add the advertisements to be about that anime if possible or atleast about anime only ).Version: 3.3.1

Several errors and to many addsI love Crunchyroll but the so called “video error” and the “trial error” along with the “connection loss” it gets very annoying, I’m sitting right by my WiFi box and all the sudden a pop up tab shows up in my screen saying that I have lost connection, I clearly had connection as I was connected to the WiFi the whole time but whenever it pops up it won’t let me leave the tab no matter how many times I press retry. The video error is very confusing as I have to stop and sit there for thirty mins to try and find out what the error is, I have tried to restart the app, I have exited out of it and went back in and tried to watch it again but the video error just kept popping back up. Every time I get an error I have to delete the app because the error will just keep coming back up on my screen even though I have done everything to try and get it to stop, I have re downloaded the app at least 19 times and I just got it 2 days ago. And the situation with the adds is stupid, I get 15 to 20 adds every time, I’m only watching 20-30 minute episodes and I spend at least 10 minutes every time watching one round of adds, and the there are 4 rounds of adds in each episode. It gets quite annoying, I hope they figure out something because this is getting annoying.Version: 3.5.0

Why.. tho??I wanted to watch anime and I heard this was a great app to watch anime on- but I’m frustrated and sad that we have to get premium for an anime. I understand paying for premium supports Crunchyroll and all that but I realized that the only anime that doesn’t need premium is “My Hero Academia” and yeah there’s probably other ones that don’t need premium. I know there’s other people on the app that are also upset because you have to pay for premium “we” want to be satisfied by all the anime right? So why put premium for like all the anime’s? And also the 1 free episode is always the one that gets you into the anime! I really want you guy’s to at least take it on the most popular anime’s. I’m really interested on watching “ Free! - Iwatobi Swim Club” so yeah- ( sorry i sounded rude 🥲😭) Since I started watching MHA- straight to the point the ads are annoying why is there like 10 in each episode??? Not only that but in one ad it adds up to 2-3 like I can’t enjoy watching the anime anymore tbh bring it down a little please.. like 3 ads is enough. Please and thank you fix the ads problem! Premium isn’t necessary in every anime 🥺😭.Version: 4.3.0

Subtitles.Alright. So first off, Crunchyroll and Funimation are great. I hope crunchyroll takes some tips from the Funimation app. It’s waaaaay better. But it also has something that crunchyroll absolutely does NOT have. Which is pretty upsetting. Subtitles for English dub. Do they think deaf and partially deaf people not like anime? My fiancé is partially deaf. He can hear somethings but we watch everything with subtitles in case he misses something. He can still hear some and doesn’t want to watch in Japanese because we enjoy the dub better. One of my best friends is also almost completely deaf and tho she has hearing aids sometimes they get uncomfortable and she removes them. If we were watching something on crunchyroll we’d have to stop. Another friend has the same issue as my fiancé. And for me I’ve spent 15 years of my life watching tv with subtitles because I love ppl that are deaf or partially deaf. Even my niece has hearing aids and my nephew who is constantly watching anime with me may need them soon. I’m so used it and I enjoy it in case I miss a word they say or don’t understand one. So for now I’m paying for both crunchyroll and Funimation because some of the stuff we watch is still there and have subtitles for English dub. Please do something about this. I cannot but the only one with this issue..Version: 4.22.0

Ugh my immersionI actually stopped binging my favorite anime to write this. I know Crunchyroll has always had issues both on the web and the app, and I have always found them tolerable since those issues rarely messed with my immersion- but brooo it is so bad right now. The subtitles are either delayed or they show up before a character speaks. Also, the controls with play bar keep popping up when I do not touch the screen or when my phone is mounted which makes me then have to touch the screen constantly to make the controls minimize again. This has been happening often for the past 3 weeks. I have been subscribed to Premium for about 5 years and I thank you Crunchyroll for those glorious years of you providing me with all the entertainment and escapism I need but you are disappointing me mad hard right now. P.S.: The new UI is cool. I also love that we can view comments now. Y’all are kinda late to the “We have updated our UI” party considering how large your following is but cheers to you for showing up at all. My fingers are crossed for you to continue to make advancements in the streaming service world because I do believe you deserve more clout, but it’s embarrassing for me to keep on praising you when things like this happen..Version: 4.17.1

It’s a good app for anime, with one issueI’ve been a premium user for almost a year now and I really enjoy a lot of the content on here. It’s got a lot of new series that come out with episodes really fast along with a lot of older favorites. I mainly used the app on my Xbox but have switched to using it on my phone for the most part due to being away from my console. I enjoy using it on my phone just as much as I did on my Xbox but I have ran into an issue after the recent update. For some reason when I try to watch any show the video does not play at all. I will press the start button but nothing. It just displays a black screen but nothing happens. I’ve tried on multiple different occasions to play shows and same thing. I found a workaround where if I delete the app and re install it fixes the problem temporarily but eventually I have to delete and re download again... I read that it could be internet issues but everything else works on my phone just fine so I’ve ruled that out. It’s getting pretty annoying so I’m hoping this problem is known about and there will be a fix soon since this is an awesome streaming service. Besides this one issue I recommend using this app if you’re an anime fan.Version: 4.1.0

ReviewNow first off I just want to say I love Crunchyroll and it is a very well built anime stream service but they have major problems that need to be changed. As for that seasons and episodes are listed all together although they are in completely different languages. This is only a major and irrational problem. I’ve have premium for many years on many accounts and it’s just the small thing that makes the app confusing and sorta irritating to a certain extent. Next small problem is the app for mobile devices it seems to have many problems when it comes to turning off and on cc. Most of the times I have to refresh my whole app 2-3 times just for them to start turning on. Again it’s not a bad problem but it’s a problem a lot of viewers and myself aren’t excited about. But if those apps were fixed I’d say it would be the most perfect app for anime streaming. I think because Crunchyroll and Funimation are doing a partner ship crunchyroll should take some of the things they do just. Just because Funimation is more smoother in the sense of easier to watch and find anime. Other than those little major problems there isn’t anything that makes it a little problematic. Thank you for you time have a great day!!.Version: 4.16.0

Great app & great serviceI would just ask for two upgrades to the app. #1 The ability to delete one episode or more episodes from the watch history without having to delete the entire watched history. I find sometimes that I will start an anime maybe watch a couple of episodes but not feel it. I would like to be able to delete it. #2 Now that Funimation and Crunchyroll are now together. I would like Crunchyroll to take on the aspect of how Funimation separates their dubbing (with even multiple languages) and subtitles. I always felt it was a little weird to have a series that only has 13 episodes but is listed as 78 episodes because of multiple dubbings. It is nice to have separation but a series with multiple arcs can get a little confusing. Like with the Funimation app they can select in the episode or in the title page for each series. Giving the customer the chance to choose how they wanna proceed to watch their episodes. Otherwise they do have in their app settings as an audio preference. I do really appreciate all that you do to keep these apps running. I’m just hoping with these two changes things can get even better. Thank you..Version: 4.16.0

It’s OkayIt’s a great app. I have both Crunchyroll and Funimation, and almost always prefer Crunchyroll over Funimation. My big problem with Crunchyroll though is that with this newest update to mobile app, I have been logged out everytime I open the app. That’s not a big deal though what is though is that my Watchlist is gone and it always says that I need premium. I have premium though and am still paying for it even though I’m watching ad’s in the middle of my show. I’m very frustrated by this and have gone over to help center for help, there’s no answers for my specific problem I’m having right now though and there is no where to call for help. If someone is reading this and is thinking of buying the premium subscription I think you should it’s worth every dime. However on that note I also would be very careful about doing it because Crunchyroll has screwed me over on this past update so just a warning. The app is a good one but not as good as people say it is. Also for any employees at Crunchyroll reading this please help out because I’m getting very impatient with you guys right now..Version: 4.0.2

Bugs are annoying but anime is goodI mean the only thing that really stops me from rating five stars is the amount of bugs with the app. I feel like it’s gotten worse since 2 years ago. The site crashes whenever a popular anime episode is released I assume because of high traffic, certain anime have weird audio noises, it doesn’t let me click any episode in the all episodes screen except maybe episode 1 or 2, it logs me out in the middle of an episode or just whenever I close the app, it doesn’t load the new updated episodes screen occasionally, I can’t pause the episode anymore if I’ve hit the rewind 10s button, and the list goes on. I appreciate the anime in a convenient user friendly app, but the bugs are getting worse than what you would expect in a Bethesda game. Oh, and this isn’t directly related to the app, but crunchyroll customer support or service or whatever is garbage. It’s slow and not helpful at all. I tried telling them about the audio problems but it wasn’t worth waiting on slow replies and generic unhelpful replies telling me to redownload the app. I’ve been able to tolerate these things up until now but if they don’t do something about these bugs then I’m just not going to keep giving them my money. It’s pretty simple.Version: 3.4.1

Better, now that the new update was releasedThis update was insane! It added a new layout to everything in a good way. The main thing I will talk about is the amount of ads there are. The ads are way toned down compared to the last update. There are 6 ads you will see per episode. This is great, compared to the 10 that it was last time. Even if you think that’s too much, there’s a premium that cost money. I mainly wanted to talk about what this update changed which was layout, and amount of ads. The layout was changed, I like it the new way, but it’s just preference. If you don’t like it, you’ll get used to it eventually. They have also fixed many bugs including the one where, if you press the play button on the show while the ad is loading, the show will play while the ad is, that wouldn’t be a problem if you could see the show and not here the ad. They fixed it in this update. They are making this better. There also MIGHT be an occasional bug that MIGHT not load the ads. I’m not saying anything about anything, but I MIGHT be trying to figure it out so I COULD POSSIBLY use it for every ad, ;).Version: 4.0.0

AddsIt’s not a bad app I really love watching anime and this is one of the best apps because true Netflix does have anime but Crunchyroll has more of variation of animes example fruit basketBut the only thing that is stopping me from using Crunchyroll as much as I do is Netflix are the ads the ads field 10 minutes long and after a while it starts getting really boring and then I start to get on interested in the anime and then I’ll just leave to watch some thing else and usually the ads are the same ads over and over again it gets super annoying sometimes and you get to hear the same noise over and over and over again it drives me crazy I would use Crunchyroll more often if there wasn’t as much ads as they are. Even when the ads are the exact same therefore blocks in different sections of the anime of the same ad and it gets so annoying but overall I really like the app has a lot of variation of enemies and I like how you don’t have to pay for anything. I’m not saying get rid of the ads because I know you can’t fully get rid of them unless we pay but please just make the add shorter or different types of ads..Version: 4.6.0

Best anime appFriend turned me on to CRoll a few years back. Haven’t looked back since! Went premium right away, and honestly, I don’t even care that it went to 7.99. I canceled my Netflix in favor of it. I watch Crunchyroll probably 5-6 days a week. My queue is a mile long and I’m still trying to catch up. I’ve seen more shows than I can keep track of, and even rewatched some that I’d already seen, completely forgetting I had already seen them. They have the newest shows during the hottest trends, and with the fastest turnaround time between Japan’s original air time and their stream release. It’s literally like same-day. Back in the day we had to torrent shows and find awful sites to try and get anime from, and some of it (most of it) wasn’t even legal. Or the subs were done by fan groups that got a lot wrong. If you’re an anime fan, skip the other garbage and just drop the 8 bucks a month for premium. It’s worth it. Not to mention that I’ve met some of the staff at Otakon and they’re genuinely cool people. I’ll gladly give them my cash to support what they’re doing. They do it better than everyone else. Thanks, CRoll!.Version: 3.5.0

Great Concept with Too Many Bugs and AdsMy experience with this app has been mixed. I love that it offers free anime and manga most of which is quality stuff and not cheap knockoffs or filler. However, each episode of whatever anime you watch is filled with anywhere from 12-15 unskippable 30 second ads. These ads interrupt the episode (usually at breaks in the episode or before the credits roll) and play around 3-4 at a time. The ads are really annoying. They are pervasive. You can’t skip to another section without watching all the ads that were designated before then. If you accidentally rewind before the ad, bad luck: you have to watch two minutes of ads again. All of this directs you to buy one of the premium packages available. The cheapest one is $8 which is very expensive for what it offers. This would all be tolerable except for the bugs. Sometimes the video buffers and when I tried to buy one of the premium packages, something went wrong and I still was required to watch the ads. The purchase history said that I bought the free trial but the app disagrees. If the developers improved it so that there were less ads, more bearable ad breaks, or a cheaper premium subscription; the app would be a lot better..Version: 3.5.1

The Best Anime App! (however)I have been using Crunchyroll since I ever got into anime and it’s truly never let me down. However the reason from not getting a 5 star is because it’s most recent update gives me this problem where if I’m watching an anime the HUD will constantly pop up on and off without having to tap screen. Sometimes I’ll have a problem where the 10sec skip button just hits itself. Another issue occurs when I pause my show, lock my phone (sometimes completely exiting the app) it will start to just play the audio out of nowhere and no matter how many times I pause it, I end up having to close the app completely in order to stop this. Other than That I realized subtitles have been delayed by like 1-3 seconds sometimes. Not a big issue as the automatic screen tapping but sometimes it’s easy to miss the dialogue without even getting a chance to finish reading it. Regardless once these issues are fixed I’d still recommend this app to anyone. I mean it quite literally has all the anime you want to watch (most ofc) and it’s pretty smooth and I always get high quality so I can’t complain..Version: 4.17.0

For realIf you guys are going to put stuff that may have many other episodes or movies or whatever you should put them all. Like black butler for instance. Pretty sure there is a book of Atlantic, you should put that and there is black butler in wonderland or Ciel in wonderland but that should be added too. Asking the sailor moon series I know for a fact that the sailor moon on there now is the new version I can tell by how she transforms, I think the other sailor moon movies or episodes should be on here as well. I could tell by the transformation as I recal her arm never looked like spaghetti and they never changed into sailor senshi like that. Also there should be less ads! There is constantly so many ad pop ups it drives me nuts! Instead of about 25 ads you should put like maybe 5 or 6 or even give them a choice or something. Bc not everyone wants to be watching there favorite anime and then a super juicy part comes on then BOOM! An ad pops up. Not a very good thing now is it? You might get lower ratings but I still think this is a gr8 app! But there does need to be some stuff fixed but other than those things this is a totally cool app..Version: 3.2.0

3 Turn Offs (Updated)I have a membership with crunchyroll so I cant give you insight on how bad ads are, there’s other things I wanna talk about though. Lack of Content- There are so many anime’s, movies, and content that’s out there. So many of my favorites have been taken off of Crunchy Roll. You’re seriously lacking and you need to pick up the pace if you want to compete. Baiting- This isnt a major issue but it still is a turn off. Stop making it seem like you have new content but when I check it out there isn’t any. Examples? New dub versions with different thumbnails than the original. It makes me think there’s a new episode and when I check it out it’s just a dubbed episode which makes me mad. Another example? You don’t have season 2 of One Punch Man. So why does the Thumbnail have Garo who only appears in season 2? That’s almost the same as lying. The account autologoff thing was fixed so thankfully that’s over with, however there’s a new issue now. Subtitles are suuuper delayed and it seems to be random. It’s incredibly frustrating and annoying. Other than that Crunchyroll is a great service. I’ll update the stars..Version: 4.17.0

Disappearing AnimeI logged into my account today to finish watching the one and only, “Haikyu!!” but when i opened my watchlist, it wasn't there. I decided to search it up instead but when I got to it, it told me that there wasn't anything to watch and to try to load up the page again. Of course, when I tried to reload the page, the same thing popped up. I checked other shows to see if this happened to it too, but it didn't. The episodes on other shows popped up. I just really wanted to watch “Haikyu!!,” so I thought of the quickest way to make things work. Shut down my phone and turn it back on. When I went back to the app, it still wasn’t in my watchlist, so again, I Searched it up, and nothing was there, other than different shows. I browsed the sports section to try to find it, but nothing. It disappeared. Can someone fix this? I don't know what the problem is, weather it being my phone or the app.. I really like crunchy roll and became very comfortable with it. I don't want to switch to a different platform, but I don't know what else to do. Maybe you guys took it off your platform, but if you did i would be really disappointed..Version: 4.0.2

Good/ehThe app is good and has a very good variety of anime’s. I just don’t like the amount of adds just because you don’t pay..Version: 3.5.0

Good app, butI wish you could watch it in English! The sub titles are nice and all but I’d like to hear the English dub.Version: 4.3.0

Commercials freezing the appSome commercials play fine, others the screen stays black after trying to load, doesn’t play anything and doesn’t allow us to do anything but close the app and try again. It’s 4 times now I keep trying to get passed the same commercial pause. It’s infuriating..Version: 3.4.0

No nameMy friend raged cuz he thought that 10$ a month is a lot. I do agree that 10$ a little over priced but it’s not that bad..Version: 3.3.1

AddddddsssssGood app but tons of ads.Version: 3.5.0

Very good just one thingAll I want for this is the English Dub for any show that has one otherwise Great.Version: 4.0.0

Premium is worth itOk look, I read so many reviews saying omg I hate ads! But think about it, it’s essentially the Netflix of anime, is Netflix free? No! Someone has to pay for the shows that Crunchyroll offers! Either they get paid by advertisers, or you pay with a measly 10 bucks a month (7 if your American) it’s not that much! And honestly premium is so worth it! I have binged so much anime ever since, and I love it! So Crunchyroll keep up the good work and stop whining about a company making money, if Crunchyroll didn’t offer free viewing with ads, then there would be no viewing at all!.Version: 4.1.0

New animesThere is only popular animes, add other animes.Version: 4.0.3

New theme!I am loving the new interface with dark mode! Everything seems more comfortable and sleek and I think this will really upgrade my anime watching experience!! Thank u crunchyroll.Version: 4.0.2

Complaining ?For those down voting the apps because you need to pay to watch anime. There is people working on those anime and they need to be payed. Why would you downvote a app because anime ain’t a free thing ? And how could it be ?.Version: 4.7.0

It’s alrightCrunchyroll is a good anime website and people can use it on chromebooks (school chromebooos) cause the board likes the block unofficial websites since crunchyroll is official you can use it at school.Version: 4.22.0

Downloads are ridiculously slow.Websites great, app is annoying. No matter how fast my internet is, it takes forever to download episodes for offline viewing. Re -installed the app several times. The whole point of me paying for crunchyroll was to watch anime offline..Version: 4.20.2

You guys should add English to Naruto or sumThat will be sick.Version: 4.7.0

Good but lots of bugsI had no problems till recently but I can’t watch at all now because the video doesn’t load and the controls disappear. No ad plays but it seems like it is trying to load an ad. There has always been a problem for me with the ad loading but it won’t load at all now, with the new update the app is unusable basically. I haven’t been able to watch anything on my phone for the past week now. Please fix this..Version: 4.4.1

Apple TV bugCan you guys please put up Case Closed season 2?.Version: 4.2.1

Good but ok tooI do love this site I watch all my anime’s on it, well most of them. There are a lot of anime’s were you have to pay premium and there are so much ads like SO MUCH. Another thing is that there are almost no English dub on her and me Personally like English dub more..Version: 4.3.0

English and addsThere are to many adds and thus app doesn’t have much English anime or dubs so it isn’t that good.Version: 4.3.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.23.1


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