Heads Up! Customer ServiceWarner Bros.

Heads Up! Customer Service

  1. Heads Up! Customer Service
  2. Heads Up! App Comments & Reviews (2024)
  3. Heads Up! iPhone Images
  4. Heads Up! iPad Images

It’s the game The New York Times called a “Sensation,” and Cosmopolitan said “will be the best dollar you’ve spent.” Heads Up! is the fun and hilarious game by Ellen DeGeneres and is one of the best games to play with friends! Now available to play through Facetime - where you can play with friends and family all over the world!

Do you love playing charades games? Heads Up! is just that, a fun twist on charades! Just guess the word that's on your head as your friends shout clues your way during 60 seconds of guessing glory! From naming celebrities, to singing, to silly accents - the game categories are endless and the fun is unstoppable.!

Choose from one of many exciting game decks like Harry Potter, Friends, and Marvel, or create a category all your own!

How to play Heads Up:
Pick a category - check! One player holds the phone to their glorious forehead like a headband, and 3, 2, 1! Go! Guess the words on the screen as your friends excitedly shout out clues. Got an answer right? Ding! Tilt your head down and keep on ruling this guessing game, you genius! Can’t guess what it is? Don’t stress! Just tilt your head up and skip to a new word! It’s that simple. So just download, grab a group of friends, and let the party games begin!

Cool Game Features:
- Play with friends, family, or hundreds of players at once!
- Draw a new game card simply by tilting your phone!
- Keep videos of your hilarious game play for your own amusement, or share them right to Facebook
- Like to play games on zoom? Take your Heads Up game online
- Diverse categories let you challenge your smartypants friends and entertain your kids for hours, all from one app!

With 40+themed decks packed to the brim with exciting gameplay cards, the fun will never stop!

Card Decks include:
- Celebrities
- Movies
- Animals
- Accents
- Superheroes
- Characters
- And lots more!

Game night fans, your new favorite charades app is here! What are you waiting for? Download today!

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Heads Up! App Comments & Reviews

Heads Up! Positive Reviews

Best way to spend $1.00 ever!Me and my family are constantly bored and can never find a game we all agree on. Whenever we introduced something into the house one person always says something negative about it and we end up abandoning it. Yesterday when I purchased this game, I had to entice the whole family to even get together to play this game. When I finally succeed in doing so we tried out the accent card list and we immediately all agreed this was the best game ever! This game really brought our family together after 3 years of complete utter boredom! Thank you! I really recommend getting the game, it’s not only good for family but it’s also a great game to play with freinds!.Version: 4.1.81

Disappearing decks and the purple question mark?I LOVE LOVE LOOOVE this app! I have bought all the extra decks they have offered and tried to get all the free ones when they are offering them. Unfortunately this last time when I was trying to get the free Summertime by Halo Top deck it was not working and then it disappeared :( Also there is a deck that showed up one day that is purple with a yellow question mark. When I select that deck it freezes my app to where I have to completely quit out of the app and reload it to make it work again. I’m just wondering if anyone else is dealing with the same issue? I LOVE this game with all my heart and my goal is to own all of the decks! The only reason why I did not give this app 5 stars is because of the disappearing decks. It makes me very sad when I miss out on a deck. 😭 Other then that, I highly recommend this app because I doubt the missing decks doesn’t bother anyone else besides myself..Version: 3.9.14

I have no idea what to put for the title so here’s thisThe reason I’m writing this review is because I would like to state an issue that I’ve found with this app. I have noticed that the cards for the same packs keep repeating in the same order and I’ve found the app hard to enjoy because of this. I try to play to pass time and this issue is making me feel like I’m forced to spend money on different packs to have different options for the cards. If you could please add more cards to use with the packs that’d be great. I would definitely update my rating and my review if you were able to fix this. This app has great potential and is very fun to play in my opinion, and I’d totally understand if you aren’t able to fix this issue for some reason, but I’d totally appreciate if you did. Thanks for reading my review, and I’m sorry if I wasted your time and for the tough criticism..Version: 5.1.39

Hide Decks?Heads Up is a very fun game, and very convenient for times when an opportunity for a group game arise without having card/board games around. For myself personally, it is frequently used with my youth group — my students love it, and it’s easy to put together when we need an extra game or a plan falls through. It’s been so great that I bought the bundle of all the decks! Therein lies my request: it would be great to be able to hide decks in a submenu or, even better, to make collections of decks! The “adult supervision” decks and the “bottoms up” deck are great examples of decks that I’d like to hide or exclude from a collection, as well as a few others. Personally I will never play them, so it would be nice if I could hide them from the main list or make collections that exclude them..Version: 5.1.53

Love this game, but…….!!!This has to be one of the best games for family/friends gatherings but I don’t like that certain decks disappear, even if you paid to have all of the available decks. Once I claim a deck, whether free or paid, it should remain in my deck library. I notice when I receive a notification that a new deck is available I can click on the notification and the new deck is added to my decks but then I go back to look for it and it is gone. For those of us who paid to have ALL the decks, you should leave the free decks there for us to enjoy. Making them temporary stinks, especially if we want to go back to play them. And if that’s not an option, provide the option to make them permanent so we can continue having fun..Version: 5.1.29

It’s ok... 😐😕This game costs a dollar sure but is it really worth it? The answer is NO. Ok I’ll admit it’s kind of fun but this game constantly crashes. Also coming back to how the game costs one dollar, the facts are that it only gives a few decks I’ve seen more on ripoff versions for FREE. And if you want more decks you’ve got to pay 20 bucks in 15 minutes or else it costs a whopping 100$!! But anyways if you’re looking to buy a fun family game or a game that you can play with friends, keep searching. Oh yeah one more thing. If your a developer and you’ve took the time time read this far thank you, and also about the constant crashing, this happens when I have my WiFi on and when I have my data on my phone on. Just saying, in case you want to fix this issue. (And I’ll change the rating to 5 star if that happens ;) .).Version: 5.1.7

Don’t waist time...GET THIS APP NOW 😃😃😃😃Ok so every Thursday me and my family (just my mom and brothers and sister) I said we should play sherades but then I thought of heads up! We played for 30 minutes we didn’t have a lot of time left, and we laughed SO HARD! We laughed so hard we stared laughing crying!! 😂😂 and one of them my brother said “poo?” XD I could not stop laughing!! , one thing that we look at is the packs , they cost money but my mom bought all of them cause she wanted us to have fun, if you don’t wanna waist your money, just use the top ones. Over all this is our family night game so I recommen this app so get it free!!!.Version: 5.1.5

Need to fix some bugs.Well before I get into the bugs I just want to say this game isn’t expensive to waste on my whole family likes it. Me and my sister were bored in quarantine and we want to play a game but all of my board/card games are boring, so I said “ do you want to play heads up?” She insists. I purchased it anyways. We kept playing it and really love it. About the bugs, are very annoying. First of all, when I open a deck and press play instead of saying “ Put on your fore head” but it just flip over, Second of all the screen sometimes went blue and it is stuck there, Third of all after a deck the camera froze. All of the bugs can be only fix if I restart my phone 2 or 3 times. It is really annoying, I was hoping if you could fix it give me some advice..Version: 5.1

LOVE THE CRAP OUT OF IT but I have one suggestion!I’ll start by saying my spouse and I LIVE (went to type love, autocorrected to live, that also works, I’m going with it) this game, and we were super stoked to have the 90 second time limit! My suggestion would be to have the option to have a longer time limit...I’m absolutely certain that a chunk of your users smoke marijuana (legally, of course.....😑), and to be honest, the longer time limit is pretty darn necessary. I (I mean they...) would probably pay for it in an in app purchase, $1.99 sounds pretty good, just sayin’.Version: 3.9.1

Great game, but the more you spend, the less it worksI love this game and have bought all the decks. I greatly regret buying them, though. The more you buy, the less the game works. I can’t really even access most of the decks I’ve purchased because the game freezes or crashes as I attempt to scroll down. Also, every time you buy deck packages, it comes with a lot of build-your-own decks. That’s fine, but the problem is you have to scroll through dozens and dozens of blank decks to get to the decks you’ve paid for. There is no way to rearrange, prioritize, or delete decks. There is also no way to contact support to tell them of these issues or ask for a refund, since the game doesn’t work..Version: 4.1.90

Great game, but......After playing it for two nights straight with the same people, we’ve been through all the free decks and can easily give clues to achieve correct guesses. Gets boring quickly. Now of course, there are lots of other decks that can be purchased, but for .99¢ each and with no option to just purchase all decks for a “discounted” rate, I don’t think we’ll be playing for much longer unless something changes. Don’t get me wrong, we had lots of fun the first night, but come on. Had to purchase the app and now I’m supposed to purchase each add-on as well. Sorry Ellen. Im not that rich. Wanna help us out?.Version: 3.9.1

Lots of laughI love this game and its very addictive.i am a social worker in the foster care field and to alleviate our day my colleagues and I spend our lunch time playing this game. This definitely gives us a good laugh after stressful events. My only issue with app is that on my iPad once "it's times up" it automatically kicks me off the game which is very annoying. I have been using my iPhone but the iPad is better for the amount of people that are playing. Another issue the purchases don't sync the same in me iPad or iPhone don't know why. I hope this issue can be fixed. Other than that its an amazing game..Version: 3.8.9

Used to love this game but the app never worksThis is the best game, but the app hasn’t worked for months and I do every update they provide. Some of their updates even list out the exact problems I’m seeing and they say that latest update is supposed to fix the problem, so I’m obviously not the only one having the issues. But the updates never fix it and actually have made it worse over time. Wish I could play this game again!.Version: 5.1.6

This rev is messed up!Love the new Holiday & Cat decks, but you can no longer see descriptions or rules of the decks (ex. In one, you are only supposed to give accents or dialect phrases, not descriptive words). Also got black screens several times and had to entirely close the app to fix. In terms of enhancements, I’d like to be able to turn off music and beats during deck selection (annoying) and during the game (distracts when deck involves songs), and have adjustable time (current limit is a little too short—person in just getting rolling when it ends)..Version: 5.1.70

Great game but you need to fix thisI just recently bought the game and personally I think it is amazing. I bought a few of the packs and one of them was the write your own deck. It was working well but when we started to play after we got the word it wouldn’t go to the next card it was stuck on that card and we couldn’t get it to go to the next. That needs to be fixed whenever you can or we just do t know how to play heheh. Other than that amazing game I’d recommend this to everyone I know but pls fixed this asap or I would like a refund.Version: 3.9.8

Having funWe use this at my birthday party this year we played at Christmas along time ago. We played it at New Year’s. It’s just really fun. My sister showed me how to play it and then every time when I was little my sister, I would see her I would always ask if we could play it even when she was really tired and didn’t feel like playing. I would ask her and she wouldn’t play, but it’s just a fun fun fun game to use and stuff I like this game and stuff. It’s so much fun..Version: 5.1.70

So much fun, only one complaintThis game is soooo much fun and it’s great for playing with friends, there is only one drawback to the costume decks (which are ¢99 each), there is no way to reset them! I have bought 3 costume decks already and created about 600+ cards on each but they’ve gotten boring since they’re quite old, and the only way to reset them is to swipe left on each card which would take forever. I just hope they add a costume deck reset button because it would be very useful and would compensate better the ¢99 we pay for each..Version: 3.9.6

Fun! But...I've had this app on my phone for 2 years now and have had lots of fun playing it w/family & friends. I've used it while waiting in line for concerts and it definitely makes the time fly in a very enjoyable way. The only problem I'm now experiencing is the inability to make my own cards. I've enjoyed that feature a lot and have written to the developers for help, but I have yet to hear from them. I will update this review when/if this problem is taken care of..Version: 3.8.8

Great Game—Bothersome Issues with GameplayOur family plays this game every night after dinner. We love it. It’s the only game I’ve ever paid for extras. But there are fixes needed for for some of the decks. For example, the contrast for the Harry Potter cards is too soft—for some weird reason the cards don’t used the rich blue background and white text. This needs to be fixed ASAP. Also in the football deck, a card erroneously lists the “Stanford Cardinals.” Its singular: “Cardinal.” When this card comes up, we suddenly realize that the creator of the deck doesn’t know college football..Version: 5.1.6

Increase the game timeAll is great in this game except the 1 minute limit on the game. I wish it was something you can alter, as in one minute you get only few answers. Especially if you take a deck where you have to act it out without words. That takes longer and the game is over after just a few questions. Also the one we play with kids. Same thing. They need more time to think about it and get really upset that it’s over so soon. It discourages then and they don’t feel like playing again cuz they feel like failures..Version: 3.9.21

Heads upI like this game because it is where if it is game night or something like that it is where you and your family can play it is like one person has the phone on there four head and then the other people have to acted it out then with the person who has the phone and if they did not get it right then it is on to the nexts persons turn also if you get one right you would put your face down then put it back up..Version: 3.9.2

Really funThis game is really a lot of fun and it’s easy for families to play anywhere at anytime as long as you have your phone,table,laptop or whatever your may be playing on. I saw a lot of people saying that it’s a rip off or it’s not fun and boring, but my family gets bored of games quickly, but we have been playing “Heads Up” for over 3 months now and we’re not bored! I do have one suggestion for you, if maybe you could make some more topics like celebrities and popular shoes\clothing brands. Thank you guys so much for making such a fun game!.Version: 4.1.81

New update.Since the new update the game is freezing at the times up screen. I have tried restarting my phone and restarting the app multiple times. I have enjoyed this game for years now and hope this can be fixed. Just had another update and the same issues freezing at the times up screen. Please make sure that stops happening after updates. And yet again the app has issues after an update. This time the app completely crashes when trying to open it. Very disappointing..Version: 4.1.84

DisappointedOk say my Moms friends birthday was coming up so we had a party we were thinking fun games to play so my mom got the app and this is where it all started going down hill so we discussed to get the karaoke pack it was 1.99 so my mom said what the heck sure she bought and it was all songs that nobody knew so then we saw an Avengers one so we were like ohh okay so my mom but it for 3.99 and some of the questions was from D.C sand some of them didn’t even make sense so I wrote review to just tell y’all don’t buy and of the packs unless you like not common songs. P.s the game branded is amazing on the app and it’s free..Version: 4.1.83

How to change language?How can I change the app to Spanish? It would be really amazing if I could play this with my family who only speaks Spanish. I do speak English and I wouldn’t care if I wouldn’t have any family but I really wanna play with them. Wanna have fun memories and stuff like that but I can because apparently it’s not available in Spanish or doesn’t have the option to change language, so how do I do it?.Version: 5.1.73

Great game, settings update?My friends and family love playing this game, it’s quirky, it’s loud, it’s fun nonsense all around. One thing I wish this app had that another app does have, is the ability to increase the time. I prefer the decks in this game as opposed to the others out there, and would love to be able to change the time via a settings tab. Otherwise, I love this game! A feature that could be cool as well would be a custom deck that you can make, something that would be a little bit more personal and funny for friend groups!.Version: 5.1.73

SUPER CRAZY but only if there was a video…So.. I was with my best friends having a margarita, we decided to play this game (outside on the patio of my favorite restaurant) and some absolute jackass, decided he’s going to run a red light and flip his car into two other cars and a concrete sign. I just twisted my margarita. now, you might be asking, why 4 stars? Well, I suggest that videos be saved for at least like 24 hours, so yeah know, people have the off chance to save there lives and get a cool video from it too.Version: 5.1.51

Great but....Ok there is just a few things to adjust for one I’m a kid so I can only pretty much play the animal one 🤷‍♂️ and I’m not buying the kid one because that one is just meh. So maybe add another version and also i would like to be able to set the amount of time and adjust some things but overall if you don’t have anything to do and you want to kill time with friends then buy this. It still is great even without my recommendations because I play this when waiting for lines in six flags and it is just perfect..Version: 3.9.4

Lots of fun, but...This game is perfect for family fun, coworker team building and all around holiday ice breakers. People of all ages can enjoy. I’ve essentially played so much, I’ve exhausted the decks and am frequently getting repeats. When I went to purchase more decks, the button keeps loading a price and never lets me buy. We were going to buy 10-20 (to even 40!!) more decks and couldn’t get it to load despite app, phone, data/wifi restarts. Oh well, still love this game!.Version: 5.1.1

I L O V E THIS GAME!!!This is a very great game and when I played it with my friends and family, we were all cracking UP!!! This game is so super and since we all love it, we play it EVERY dang DAY!!! And on the every dang day, we play it till my phone dies😀😀😀. And also when I wanna do another deck, you have to pay. I’m not getting mad or frustrated, it’s just I wanna play the decks that you need to buy that you won’t get to play. thank you for listening inventor of this app. Ps:please reply when you get my point. Thank you 😊.Version: 3.9.3

Allen is the bestI love your game it is fantastic my husband even plays and is silly which is really hard for him. He also has no knowledge of anything current which makes it all the more fun. When we first got married he didn’t know who Taylor Swift was. I not much better to be honest. But you bring happiness and fun to our home Thanks so much Ellen for being you. I couldn’t help myself I thought the name thing was hilarious. Merry Christmas and a happy new year..Version: 3.9.1

Fun, but their sales are misleadingThis is a fun game, but be sure to read the fine print and double check your purchases. I was just charged $10 for a ‘free’ Oscars deck that I got a toast notification about being free for today only and I used the toast notification to find it. Overpriced for a single deck in the first place, let alone the misrepresentation of saying it’s free when it wasn’t. There’s no way to contact the developer in the app, so if they don’t see this and correct the charge I will have to contact my bank to request a chargeback.Version: 5.1.10

Endless fun from this appIdk, it’s fun to pass the time. When we’re bored me and my friends play this for literal hours. Some of the decks are a little hard but it’s fun when we actually know something in the category. Endless inside jokes from playing this game. One of my fave apps. It’s always annoying when there’s in app purchases but some of the decks are so fun I don’t mind paying the like two dollars for them..Version: 4.1.84

Restoring Purchases is not WorkingDeer Ellen, My name is Gage. I’m 11 years old and a member of family sharing with my mom and my dad. My dad downloaded BYOD (build your own deck) so I could download it thru family sharing on my own device. Ellen. No matter how hard I try. I am unable to download it to my device. My dad has even tried to buy it again but that didn’t work either. Ellen. I love how you play heads up! And I will be happy to give five stars when I can download or buy BYOD. From Gage .L. Simpson. P.S I challenge you to a game of heads up! ❤️💜.Version: 3.8.9

Great fun!SUPER FUN AND ADDICTING GAME! My only concern is with the weekly changing mystery deck. I have had the same mystery deck for over a month know and don’t get me wrong I LOVE branded it is actually my favorite deck but I would love to try some new ones. Please let me know if I miss understood what the “mystery deck” does and I will be happy to give y’all 5 stars! If I was correct I hope you are able to fix it! Again love this game...I just want it to be the best, most functional, and fun it can be! Thanks!.Version: 4.1.83

Really good fun!Super fun!! Better than catch phrase!.Version: 3.8.8

One billion games played!Got a new deck for free. I love this game! ❤️.Version: 3.8.11

Don’t buy the packs!The game itself is great but the packs are definitely not worth the price..Version: 4.1.76

Good👍Good and fun game with friends. A really good ice breaker.Version: 3.8.9

Longer timerI love the game so much! I wish you could set the timer longer!.Version: 5.1.61

Technical issuesI would give this game 5 stars it is so much fun, but it keeps freezing or closing. Not just my phone, on all family phones..Version: 3.9.11

Ellen had the best games!Absolutely love it! My fav is the homemade decks!.Version: 3.8.9

Great appKids love it and loads of fun to entertain with!.Version: 3.8.9

Super Fun! Can't stop playing it!This is an awesome game! I have no doubt sides to it! Me and my Mom, Dad, Brother And sister enjoy it lots! And it's made by ELLEN!!!!.Version: 3.8.8

Good appLots of laughs with this one😃.Version: 5.1.71

WowThanks for the game! This was awesome ;).Version: 5.1.70

Heads upMake them free.Version: 5.1.68

Lots of funMe and my friends play this everyday at lunch at school, tons of fun.Version: 5.1.64

Fun headds up. Try it!Fund heads up. Try it!.Version: 5.1.62

Fun!I love it a lot.Version: 5.1.57

Great gameFun game but all of the decks are very expensive if you could have more fun decks it could make the game a lot better.Version: 5.1.62

Where are the settings?Would like to change the timer from the standard one minute but there are no settings?!? Very weird.Version: 5.1.51

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.1.76


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Heads Up! iPhone Images
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Heads Up! iPad Images
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