BrainGain - Brain Training Customer Service

BrainGain - Brain Training Positive Reviews

Thank you, Brain Gain!Reaching my 50-s, I’ve noticed that it becomes harder for me to remember things. So I found this app and decided to give it a try. At first, the levels were very easy and I started to doubt whether this app could help, but then the levels became harder and I faced a challenge that kept me going. Around that time, I noticed that I was forgetting things more rarely. Now I remember to do my groceries! I see in the app description that all these mind games are based on research that proves they help. It’s been almost three weeks as I’m using the app now and I’m determined to continue improving my life with it!.GarryGunVersion: 1.3

CAN’T GET ENOUGH🤪I start every day with exercises from Brain Gain now, instead of the 3-d match games I’ve been playing before. The Single Stroke exercise is far more interesting alone than the game apps. Brain Gain is a better app because it makes ME better🥰 My friend recommended me this app over dinner and we played the games together. It was fun😀 Some of the games are tricky though! I wish the app launched tournaments among users or something like this❤️ Also, I’d like to see my progress bar on the main page or on some widget. For some reason, it’s the best motivation for me even though the streak isn’t bad as well 🤟🏻.Anastasia Adams621Version: 1.3

Stimulates my brainThe games are simple but effective. At the moment, there aren’t many of them, but it’s enough for me. I like the app and I think its games help me with real challenges in real life. It’s almost like your brain tunes into a radio wave and suddenly the screeching stops and you just enjoy the serendipity. And after that, you feel like you had a good workout but a mental one. It may sound weird but I finish my workout sessions at the gym with this app. And I feel even better! My body has a good stretch and my brain too, if you know what I mean. I’m glad that I’ve found this app, it’s what I needed!.Kristtr79Version: 1.3

Brain ActivityThree years ago I broke my neck and fractured my back. The doctors did a lot of MRI and CAT scans. While in physical therapy I was advised to play lots of brain games which I have done I discovered this brain game today and it hits biome. It starts easy but I really had to work to do the activity. Than iwas asked to do it again. I couldn’t. This shows me the games I’ve been playing for the last three years are easily won. I’m homebound now and can’t drive. I damaged my equilibrium so I have to use a walker. I also have to see a neurologist due to my last scan..Teddies dragons444Version: 1.12

Highly recommend!Every morning, I look forward to my brain boost with this app. The games are engaging and actually help me feel more alert throughout the day.OlaznakVersion: 1.1

Just startedThe games are always different in the ads than they are in the actual games! so if you download a game because you want that particular game you will usually get completely different results I’m old and your keyboard is really small Just a thought I think all games should have the price listed prominently at the beginning of download I can just imagine how many games young people download with no idea how much money it will cost for their parents Of course money may be the name of the game but if you make the parents angry, you could lose money. With the economy the way it is, we all have to be diligent about spending money..CymenthyVersion: 1.4

This gameReally loving this game so far. Just started playing it a little while ago today but I want to keep on playing it..hope it continues to be fun!!.CortneLeighVersion: 1.12

Love it ❤️I never thought brain training could be this addictive! It’s like a mini mental marathon every time I open the app..123456anna31012019Version: 1.0

Great memory gameRecently been playing brain gain. I remember names, images, and words much better now..Eugene_t_56Version: 1.0

ThinkIm not good at writing but this game really makes you think. It’s just what I need at my age..Cherokee DebVersion: 1.10

Level 1 reviewThe problems were simple but the display of the operators was difficult to see..Husky0103Version: 1.12

Love it!!Love it. Playing one day, and feeling a little better with brain fog..Summer6977Version: 1.11

Problem solving gameOnce I finished and reached 60/60 it didn’t stop and would’ve kept me doing the same pattern over and over. There was no ending. J had to escape out.AomommeVersion: 1.9

Brain GainI am 73 with Dementia and I am finding this game is very helpful in keeping My mind sharp..May girl 50Version: 1.12

Fast thinkingTeachs fast thinking.RMLL44Version: 1.13

MemoryGreat game to help improve memory or maintain.AuggiesanVersion: 1.12

Brain gameGood for seniors like me. Great memory saver..MarlinSheesleyVersion: 1.12

It’s fun!I am enjoying the game !.Ranjit oneVersion: 1.13

Mind gamesGreat mind game, keeps you on your toes!.Violet VolvoVersion: 1.3

FunReally good training.MimiBentonVersion: 1.12

Love it!5 stars!!!.KittyGGVersion: 1.13

BuenísimoEstoy muy feliz contenta y agradecida con este juego.Anala hermosuraVersion: 1.12

Lov itLov it!.Yeudy1819Version: 1.2

Great brain workout👍Great brain workout👍.RyanWRedshawVersion: 1.12

Watch out for accidental purchaseIt was implied that there was a one week trial, but before I could try the activities, I had to buy the app. After trying the app, I have discovered that I have many of the activities in a different app. I am having to request a refund of my$29.99 purchase instead of simply being able to cancel Before the end of my trial.… Everything has been corrected to my satisfaction. My total purchase price was refunded within 24 hours. Thank you so much for your wonderful customer service..Dianneb36801Version: 1.12

It worksLove this huge brain challenge.Proncess tonVersion: 1.13

AnnThis is stressing me out!.AnnapuloozaVersion: 1.9

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.61

BrainGain - Brain Training Negative Reviews

DO NOT DOWNLOAD!I downloaded this game and without ever giving my consent or checking any box, I was automatically signed up for a weekly subscription at $6.99//wk. When I saw what happened I immediately went to my settings and canceled the subscription and deleted the app but instead of immediately canceling my subscription, the game said I was locked in for a month, although I was on a weekly subscription. So the game charged me each week for a month until the next to last charge when it charged me after only 5 days instead of 7, so that it could get another charge in before the month was up. That way it could charge me twice before the subscription expired. When I explained all of this information to Apple, they wonderfully refunded me in one day’s time. I have downloaded many games over the years and this is the first time this has ever happened. Check after every download and make sure you didn’t get scammed for a subscription. Call Apple if anything like this happens to you. They will not protect anyone basically stealing from you. They will help you..Shasha1020Version: 1.13

I’m confusedSo far I do like the game but what I’m confused about is the color game where you have to pick the color that it says but my problem is that it might say purple but it’s not on a purple bubble it’s a black or yellow bubble the bubble clearly isn’t purple. I’m not sure how that would be helpful unless your just trying to teach a lie saying like for example the sky is blue but trying to convince someone that the sky in fact is not blue but green but in reality it is blue unless it’s grey getting ready to snow or rain. Am I missing something what is the point of that game. I need logic here unless it’s about following the directions which I feel is mute because just bc it says that doesn’t mean it’s a fact. So far that’s my only problem. But I just started playing on this app but that part of this game is really annoying. Please share the point / logic of that part of the brain game. Developers I assume this question goes to you assume u have a really good answer. I need one!!! I need it to make sense bc it doesn’t seem to Thanks!!.Fushion2907Version: 1.1

They don’t care!Downloaded this app to keep my mind sharp. The games are ok. My problem is with the developers. They do not respond to any of your emails! I have sent several emails to ask different questions because that’s the only way to find anything out. I wanted to go from 3 games in training to 5. No answer to how I do it. I was stuck on one of the games on level 20, it just kept repeating its self and wouldn’t move off that level. No answer. I paid for a year subscription and feel like they just took my money and don’t care about the players. I have asked for a refund, which I’m sure I will not get an answer. I am deleting this app. Don’t waste your money. They don’t care about you once they get it!!.CowhaulintomboyVersion: 1.13

Who would WANT to be a psychopath???While it’s true that most psychopaths are intelligent, psychopathy is a diagnosis which no one should aspire to … For the record, most serial killers are psychopaths. In other words, whoever was involved in approving the advertisement you’re currently using with a tagline saying, “Only a psychopath can solve this!” should be fired immediately because not only do they have very poor judgment, but they also are very clearly not that intelligent themselves. And while you’re at it, you should also change advertising agencies for exactly the same reasons. I certainly won’t be playing this game because of this issue (in addition to your exorbitant prices)..StitchwitchedVersion: 1.3

Too easyI know it says 4+ on the age but these games are too easy for me. I wanted a challenge (at least once in a while). The daily challenge strip has a game where you mix the letters to find words but the puzzle is only 2 words of 3 letters. WAY too easy. If it was free, no problem. I don’t want to pay to play a game, I might pay for a reasonable challenge everyday. There should be a way to assess my level and set puzzles to challenge me. Or the games should get harder when I get a good score. I’m all for having fun but where is the puzzle in these puzzles?.SeleneRose7Version: 1.19

Requires payment to access test resultsIf you want to play a few games a day with ads, the free option is fine. I am offended by this product advertising a trauma test, basically an ACEs questionnaire that I can get for free easily, can even be done at your annual physical, that doesn’t allow one to view the results unless we pay a subscription. I even had to watch one of those dark end of the world game ads during the process. Nope! I will not reward such nasty business practices. Just be honest up front so I don’t waste my time..LeilaCPVersion: 1.20

Downloaded this game never clicked subscribe and was chargedI’ve never even played this game. I downloaded it and my sister found out she has cancer and I’ve been helping her and was charged. Don’t understand how someone can charge for something because you’ve downloaded it. 2 stars and if I get help I’ll update my review. Hopefully I’ll see some real good customer service. Fingers crossed and keeping the faith..Freeburd60Version: 1.10

Brain gain please read this.Okay this game is fun and I have to be right that it is cool and interesting but why do I have to pay a lot just to see if I have anxiety or ADHD like I know I should go to a real doctor but still if I wanna know if I have ADHD so it could be serious and I just don’t like that but it’s fun and an interesting game indeed but because of that I’m giving you 2 stars please review over this..NOTCOFFINGAMESVersion: 1.10

Doesn’t display well on my iPhoneThe graphics are too large and are bigger than the screen on my iPhone. Example: the math problem will display and instructions are to choose the correct answer; however, I can only see the tops of numbers, not the whole number and no amount of manipulation brings the whole screen into view. I am very disappointed with this game!!.Lee EmrickVersion: 1.9

Weekly Access Rate $6.99??So sick of needing a subscription for everything. The ads are absolutely crazy. It’s completely unusable without adding another subscription to the list of 100 subscriptions I already pay for. The option of $30 annually or $7 weekly makes no sense at all. Add a $3 per month option and make the weekly access $1. Uninstalling until then..Lonely Traveler 92Version: 1.25

NOT ACTUALLY FREEIf I could give zero stars I would. It was advertised as a free personality test and brain game app, however when you open the app and try to play the games/tests with the “free version” (i.e. without buying premium) it allows you to take the test, but you must pay to get the results. The tests were also very basic yes/no questions that any idiot could have put together.Jasey1005Version: 1.23

UninstalledI gave it a 1 star rating because I didn’t even have a chance to try it out. They automatically want you to pay a subscription without seeing if the game is worth the money you are going to spend on. Before I spend my hard earned money, I want to be able to test it out first. Don’t bother to download and install..Ravena AngelVersion: 1.20

Wants MoneyThe ads should clear state they want payment before being able to proceed. Even the “free trail” requires access to an account that would then allow you to terminate the subscription afterwards. Too easy for them to bill at least one month’s recurring charges. Too many risks for no rewards..GershSpockVersion: 1.23

Watch out for the subscriptionThe games are fun and I love the increasing challenge. When you download it, you have to choose a subscription option for once your “free trial” is up. I was charged the full amount immediately, however, so make sure you’re ready to pay for it when you sign up for the “free trial.”.Winter DriverVersion: 1.12

Wrongly chargedI downloaded the game, and when it came to the payment page, I did not click either option. I left the page and shortly after a payment came up on my Apple Card. I did not authorize this. I have not played the game. I would like my money back..Mission galVersion: 1.12

Unable to playGame goes right to a paid page and will not continue …the choice to try for free also wants you to play “free” for a week and then start paying can’t do anything at all. you cannot do a single activity until you put money on it.MomogeoVersion: 1.19

Not goodI was just looking for something fun to do but all this app wants is your money I was just trying to check my mental state taking a 30 min test then when it ended it wanted 30 dollars for that test I do not recommend if you are just looking for something to do.DaDdy1263Version: 1.23

Money, money, moneyWants $40 to play. Sorry don’t trust any app that much.HarmnettVersion: 1.12

No trial w/out payment. No thanks.No opportunity to try the app before paying??! Asking for subscription payment before even a millisecond of experience is off putting from the start. Too bad, would have paid if given the chance to see if it was worth it..CycoliVersion: 1.19

Broken ApThe math games do not work and are unplayable. Half of the answers do not appear on screen..RammFanCanVersion: 1.19

3 day trialBut then wants Apple ID instantly, before trial starts. Nope not going there only to fight for my money back. Ask for Apple ID at the END of three days, then mayyyyybe I’d do the full trial. Was able to try a few “games” without the trial and they were childish stuff I did in early elementary school. Deleted app..Earthsong1958Version: 1.10

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