Kling AI: AI Image&Video Maker Customer Service

Kling AI: AI Image&Video Maker Positive Reviews

Super Duper Love!I love this app already! My favorite, the fuzzy fuzz effect. I love seeing my characters turn into plushie versions. I also have some recommendations for an update as well. What I think would be cool is, a balloon animal effect. Where you pick a picture of a figure and it turns into a balloon animal. I think would also be cool is, if there’s a feature where I can pick a character, an animation style and put in a prompt and the AI animates my character. Maybe even add them a voice or record your own voice. I don’t know how hard or easy this would be. But it’s an idea and I would love to see my characters that way. As an AI animation. Otherwise, I think this is a great app and it should definitely keep getting updated. I love using this app and it gets my creative juices going. Another thing I love about this app is… I can AI my planets which I was never able to attempt with previous AI programs. Sorry wanted to add, also for paid subscribers it would be lovely if we can receive 100 credits every 48 hours. If this were a possibility that would be very lovely! Another addition, you should get refunded credits if a video doesn’t turn out to your liking. I wasted so many credits on the new update of the Kling O because I accidentally pressed the button when I already accepted my video. Please fix where you ask customers first in case they pressed the green button by accident. Keep up the good work!!! 😊💖👍.CandyUnicornVersion: 2.11.30

Loving this app.So I just wanna start by saying how much I really love and enjoy this app. My issues with it or when you explain in full detail that there’s movement like someone walk towards the camera somebody high-fives or shakes hands and they just stand there and you did 70 credits and sometimes that happens multiple times a day so you’re wasting credits. I think it would be kind of fair if there was a way to get a refund if You explain there’s movement or camera angles and they don’t do anything. So I understand if it’s not 100% to what you’re liking that happens but there’s instances where it’s you tell them to do something. Let’s just say hey I had them waved to the camera and all it does is nothing I don’t think that’s worth 70 credits and I’ve been having a lot of that happen. I’ve been spending a lot of money and I intend to keep spending money but whichever app figures this part out first that’s where I’ll end up going because I’m not a rich man by any means but this is something I really enjoy using. You guys are doing a great job. I have a lot of fun with it. Keep up the good work and I can’t wait to see what you guys do next. That’s my only issue..007magnusVersion: 2.1.20

EXPERT OPINION: 10/10 🔥🔥🔥All these low reviews have clearly never opened an ai video generation tool before. I am an ai filmmaker and educator who has been using the Kling Ai desktop website for over a year in my daily content creation workflow. I am absolutely thrilled to see a mobile app that makes it even easier for me to create ai content using the best image to video model out there 😆 This mobile app is a godsend!!!! I have been able to teach my students how they can start creating ai content 100% from their phone thanks to this amazing app by Kling Ai! Their video gen model is hands down the best Image To Video tool you can get your hands on in 2025 and the mobile app makes it even easier to level up my video content. Love this app, please keep going!! Much love from a loyal kling premium user 😇🔥.AiFilmAcademy.orgVersion: 1.0.42

Kling 2.0 is to expensiveIt’s like you wanna loose users/customers. 100 credits for 5 seconds and 200 credits for 10 seconds is ridiculous and completely unrealistic. Millionaires are a minority and most of your users including me cannot afford to be burning money on credits because y’all are money hungry. I wouldn’t even be mad it was 40 credits but 100 is INSANE. I rate this 5 stars so people can see my review. Right now I’d give it 0 stars, did you even think of your users and how much they can afford??? Listen to the community because people will get mad and the their business else wear as there are less expensive ai video programs..Nitara4mk1Version: 2.3.20

Good app but alittle priceyI like the app a lot, I like to create image to videos. A couple things though, I purchased a subscription because if you don’t you have to wait like 3 days for your 5 or 10 second video to finish which I think is ridiculous and sometimes the video fails and you don’t get refunded for the credits you spent. Sometimes the faces change in the video and don’t look like the person in the photo. I do wish though that the credits for a 10 second video were alittle cheaper. Like 25 credits instead of 40. 40 credits to me is alittle pricey, especially if you create 10 second videos a lot, in which I do.. you go thru your credits real fast. I 25 credits would be reasonable since a 5 second video is 20 credits..Kchris57567557Version: 2.5.41

Waste of money. Great concepts for the product. Terrible support, and abuse of credit usage.I get no contact from the company. I have used their products, particularly the latest and greatest, which combines video and audio. I have made it work twice. All my other efforts to combine Audible audio and sync video have gone to waste. I wanted to see how good their product and I’m sorely disappointed I have miss spent over $140 already. The company has either overreached its capability. Or they were never truly set up to have good customer support. Please advise if you feel the same..AlfredoboVersion: 2.11.42

Why Kling Why?!?This was a 5 star app until the latest update, prompts that I’ve been used numerous times before had no problems, but suddenly it won’t let me generate any that it deems sensitive. I only publish content to the public that isn’t adult (18+) in nature, respecting others, but it’s not letting me generate it now, after upgrading and purchasing lots of credits. Feeling ripped off by a bot. Hopefully this is just a temporary glitch and I’ll change my rating. One should be able to generate pretty much anything within reason, but the new guidelines makes me feel like a bait and switch tactic wasting time and money. I even tried to regenerate one from before the update and it now blocks them too. Sorry for my rant, but over a year and a bit of financial investment is in limbo….Candi-SanVersion: 2.8.31

Exactly what I needed 🔥Got a bunch of free generations, if anyone is interested this promo might still work: “7BG95YHBGQKE”. I have tried a few similar apps, and this one feels the most polished. Setup was quick, the layout is clear, and the main tools are easy to find. It runs smoothly with no crashes, and updates have been solid so far. Handy for daily use, I keep coming back to it. Also nice that it does not feel bloated, everything is where you expect, and it stays fast in longer sessions.DоnnyVersion: 3.0.30

I put this at 5-stars so people could read thisPlease fix the generation time, I remember 2 weeks ago it was only take about 3-5 minutes for a generation, now you have to wait 3-10 hours for a 5 second video. And if it messes up, too bad, you just lost 60 credits and waited 6 hours for nothing. And one time it said “Wait time: 3 hours”, and it took 2 DAYS to fully generate, and the video didn’t have anything to do with the prompt I typed. Please fix the app to make it usable..CameronGGVersion: 2.5.22

The wait time is ridiculousI decided to spend $5, and 3 hours for one picture is crazy. You shouldn’t have to buy a whole subscription just to get a better time if you pay. It’s too expensive. Also extremely strict with anything. And the voices are just gibberish. It reminds me of the Sims. Use something else, they are way cheaper, and the wait time is a few seconds. And the quality dropped a bunch..Mc4002011Version: 2.8.31

Great app but costlyWhen it does what it is supposed to do, there are great results. BUT I don’t feel we should have to use extra credits to edit a video. It makes you use the same amount of credits that it takes to generate the video in the first place. I needed to change one word and got charged 70 credits again. For one word change. I hope you guys consider this and fix it because I really love this app!.Klat71Version: 2.11.20

Fun app!It’s a fun app! I made some adorable, funny, short ai clips. I got more good ones than bad ones. Just have to be specific on the description , and keep it short, simple for the photo video option. Like for example “wearing a witches hat, making potions”. Kinda expensive for the plans but I kinda understand why. I wish I could just watch ads for more credits. Unfortunately, I can’t pay for it. The developers did an awesome job with this app..Mandykins815Version: 2.1.10

Kling is still my Go To for the Best (especially for the money) Image to Video!$I’ve been blown away by cling for quite a while, and especially these days more than ever because of the prices that some of the similar platforms have started charging, which are ridiculous so that’s why I had to mention for the money the absolute best mind blowing image to video platform out there!.Sterling WilliamsVersion: 2.4.21

Wait…"Content removed" for "promotion"? Using a common source for auto-generated images… and using this for animation. "Cyber warfare" much? Good grief, I guess I have to adapt and use “watermark remover”, and go with that… An extra step, but what I can do? It’s awe-inspiring how AI has advanced this far, already. In my lifetime. This early on. Remarkable. So, for recognition… perhaps "copyright infringement" is what you’re afraid of. So hopefully that system will become demolished (someday 🤞). But right now? That’s what you can do. So I get it. Good day, be well. ✌️.Neo-T-PoVersion: 2.6.30

Kling 2.6 is a joyI got this when there was a good deal on Black Friday and so far I haven’t done much but what I have done has been very much enjoyable. This model has a coherency that is very difficult to find in video generation models and in just a few video generations. It gave me what I was looking for based on simple prompts. I’m looking forward to seeing what I can do with this..Lolplay55Version: 2.11.12

Thank you!AI video generators are everywhere, but KLINGAI feels a step ahead. Even on the basic plan, it effortlessly brings characters to life from photos, sometimes even creating mini storylines, rather than just making objects shift with a breeze. 😃 Plus, the attention to detail is incredible! Love the smooth rendering and dynamic feel—this is next-level AI video creation. Big thanks! 🎬✨.УхкаVersion: 2.1.20

MehIt’s good to make motion controls IF IT WAS TO NOT FAIL. The problem is that you have to have credit to make videos or images, which you get some amount daily I think. Also, the generation takes 7min and sometimes 9. The worst is that the generations often fail and I lose my credit even if I did not get the video at all. I only managed to do one video with motion control, the other 5 times I tried, the generation failed and I lost my credits..IsjsgsksVersion: 3.0.30

Best I’ve ever triedThis is by far the best AI art generator I’ve ever tried and I’ve tried several. I use it to generate reference images for my own art and it sticks almost perfectly to the prompts i use. Most ai art tools are terrible at hands and eyes but not this one. This one everything is proportioned beautifully and looks so well done. Will never use another ai art tool..Hope8717Version: 2.6.51

Why can’t buy credits via Apple Account balance?My default payment method is Apple Account. And I have 5$ on it. But I can’t buy 330 credits which cost 5$ - I get a message about insufficient remaining store credit. Please fix this or add this opportunity because I topped up the balance directly to buy the credits and I can’t get it back((.Анастасия РейнVersion: 2.5.41

Too expensiveProbably the best video outcome I’ve gotten with AI, but making you wait for 6+ hours for a five second video is purely for capital. Videos are great but they are too costly. I was hoping Ai would be for people that never had an opportunity to tell their stories, to finally do so without the Hollywood budget. But it seems that it will go down that track at some point anyway..Coronasucks 19Version: 2.5.10

Interesting AppYou have 300+ credits for free after registration. You can use those credits to generate AI pictures or AI videos. Though, the current version of this app does not create decent pictures like other AI pictures generated on AI website, it gives you one more options to choose when you are seeking for some bizarre pics..Andy^_^panVersion: 1.0.10

Great appThe app is great and the videos that you can make with ai are the most accurate and realistic. The only thing is that when you purchase credits, they give you a small amount for the price you spending. Other apps you can get way more with the same price, but the app in general is pretty good.JuankixxVersion: 3.3.41

SupportI paid for a subscription and they gladly took my money. However, when I login it does not recognize that I have paid for a subscription. So I can’t use it. Emailed customer support. Total waste of time. I’ve been going around with them on this issue for months. I give up..Dmpiz2Version: 2.6.30

Great appGreat app, but I’ve had to report a lot of inconsistency and mistakes with the app not able to always follow instructions. I never got credit for the videos that were not usable. That’s why I gave it a 4 stars rating! If the creators would honor my reports of so many videos, I were not able to use, then otherwise it would be a great app to use..Muse customerVersion: 3.0.21

Did not generate the prompts after numerous triesTitle basically says what happened after numerous tries and refining, even using AI to refine the prompts down to T. The app consistently failed to generate accurate depictions with nonsensical wording, the characters mouths mismatching or freezing on words. I paid for the extension and it’s just wasted money..Vegeta_3Version: 3.2.20

AMAZINGI have a book that I want to make a movie out of but I’m only 11. So I can’t. And with this it is free and possible! I just wish it would take less time to wait and be at least 30 seconds long, and able to hold my 22,383 words in the book all at once so I don’t have to split it ^^.JemilajenniferVersion: 2.4.21

Great app but Give us FREE re-creations!I’m enjoying using the app, however my concern is that I’m paying for a subscription and also purchasing additional credits because I’m using more credits than necessary to re-create videos that are misinterpreted. Overall, the best ai app I’ve used so far, if they rethink the credit usage it would be 5 stars..SBN718Version: 3.5.11

Love the results. Hate the ai mistakesWhen the program gets it right the results are amazing however it gets it wrong 9 times out of 10 and there’s no way to get a refund for gens that clearly didn’t understand the assignment. It feels like a lot of money is waisted on just getting the ai to do what you tell it, and it takes liberties with the design a lot..Lord ChainVersion: 2.9.41

The future of still life photographyI take pictures of action figures and this is the future of toy photography. This app produces incredible videos from images. The only down side is that you’re limited in how often you can use it without paying..Knight who says KneVersion: 1.0.20

So good it’s the new Sora and it’s better than Sora but…This app is actually so good it recognizes trends, but the only problem is… you need a lot over 180+ credits to make a 15 second video. This would be 10/10 without credits, but since it has credits 9.5/10. But it is still better than Sora and Grok and every other AI that makes videos..Arthur Accurate HitboxesVersion: 3.2.51

I’m Shocked!By the low ratings because this app is AWESOME! I spent hours last night animated my artwork, ran out of my credits and purchased more. (I’m EyeIgnite on Instagram and you can check out what I’ve been creating with it.) Now, I hardly ever write reviews but just had to with this one! Highly Recommended!!!.Sundisk7Version: 2.1.10

Kling has been slept on for too long!I have been watching Kling consistently do great work and still flying under the radar! It is crazy how slept on the app is compared to the other names. The output quality is incredible and they deliver. I recommend them for sure!.FliztaaaVersion: 2.11.40

Great app for motion controlTry my referral code an get free credit 7BC9DBAZVQ4E.BanisohiVersion: 3.2.10

WowIt s so good but u need to pay.Yassin($Version: 3.5.11

Charged me 40$ then removed what I purchasedThere was a more simpler kling app that wasn’t as in depth as the website browser version. I payed 40$ for it for unlimited and was using it for a while. (Super slow process times). Ether way what I purchased is now gone. And the app I bought has a changed icon & also now reflects the website version. No idea where my 40$ went for the simpler app they used to have. Theres no receipt in my purchases in App Store ether? I emailed them kling AI & never got a reply back? lol Chinese for sure..Zack1112aVersion: 1.0.42

First time user - beautiful vidsCurrently using Grok Heavy but facial consistency is a constant problem..Stan The Man 1950Version: 3.4.11

VideosExcellent app.Photos makeoverVersion: 3.4.11

J’ai trop aiméSo cute.Le coran🥰Version: 3.4.10

Great stuff7BSGHFB6UBCD use this vendor code for a bonus at signup.KAS-ONEVersion: 3.4.11

Free Code ReferralUse to get free codes 7B3TZWJRQJCB.Oh my gulayVersion: 3.3.41

10/10% Rates for KingAII highly recommend this app for a good beginner friendly app you can download it and use it to help you build your own videos and I made couple videos and I thought this app is great use for learning thank you for giving me this app for free purchase and I really don’t need premium plans.Musa Melody ChengVersion: 3.3.41

Creating Account usingI Want To Use My Email To Create An Account But I Have To Sign In To My Apple Account To Do It But Even When I Sign Into My Apple Account It Says I Still Need To Sign In…Can You Change This Please So I Can Just Use My Email Instead Of Google Or Apple To Create An Account 😏.Darkwarrior XVersion: 3.3.41

OpArtInteractive and the quality of videos are unbelievable.Lyle12321pots1Version: 3.1.11

Credits/aboutI love this and i can pit my tiktoks on it to thid is like my backup tiktok three stars.Louis DelormeVersion: 3.3.10

Corrections needs to be fixI hate when I am trying to generate something, and it makes a mistake on a video that I give it to generate, and then it charges me, and after charging me for that if I wanna redo it, it charges me again when the first one was not done correctly.Fbszuct add meVersion: 3.2.40

Good ai video generationGood app for ai generatoon.KsudishehrhehehhswVersion: 3.0.40

I love this appThis app makes it really easy to make ai videos, you don’t even have to pay! You can generate an image using ChatGPT or another ai and then create a video using kling ai, so far I’ve made a few ai asmr videos, you should give it a try.Cool ai creatorVersion: 2.6.61

Keeps freezingRight when I open it everything freezes up. Tried rebooting the phone, offloading the app etc.SkukemonkerVersion: 3.0.21

意见对视频生成不要有限制，这对AI对人类世界的理解有副作用，解除限制.Bomb8802Version: 2.7.20

VideosAmazing.AvailableSaleVersion: 2.4.20

Hit and missToo many fails, and you won’t get your credits back. What gives?.Louvr6Version: 2.6.21

KlingAiBest app I ever t try.Uli05132;Version: 2.3.40

It’s good but it’s costlyThis app is so cool I love using it but I wish we could use all the features for free instead of having to buy credits. Other than that it’s pretty awesome!.T crying by byVersion: 2.3.40

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.4.30

Kling AI: AI Image&Video Maker Negative Reviews

MAJOR FAILNew user came to try it out since I’ve used many other image and video generation AI tools, but this is one of the worst with SO many problems right from the start. The generate button is completely missing from the screen when using the browser version from an iPad. I tried to create my first video using the free credits they provide once you first sign in - and instead of generating the video, it just took me right to its page trying to get me to buy a plan. So the free credits didn’t even work. So I decided to try the app and it couldn’t even access my photo library from there. So I figured out a work-around and tried to create the video again. And again - it just took me straight to its page trying to get me to purchase a plan. MAJOR FAIL. I actually have many AI subscription, so I don’t have a problem purchasing plans, but when you can’t event get the free base plan to work, you already lost a customer..JPW VegasVersion: 3.3.30

Professional scammersExtremely misleading and borderline scam behavior. The app advertises ‘free’ video generation and even offers a one-time purchase option, but after paying, they suddenly tell you the credits included are nowhere near enough to actually generate the video. I paid thinking I could finally create my video, only to discover I would need to spend even more money just to finish the process. First they claim servers are ‘busy’ unless you pay, then after paying they lock the actual feature behind thousands of extra credits. This feels intentionally deceptive and manipulative. Be transparent upfront about the REAL cost instead of baiting users into paying multiple times. Very disappointing experience..WhitesharkssVersion: 3.4.10

Racial Bias Against Blacks and Blue Collar Workers. Classist AlsoKling AI has incredible potential—the visuals are stunning and the possibilities for creators are endless. But let me be very clear: the racial bias embedded in this platform is unacceptable. As a Black creator, I am outraged at how poorly Black people and Black hair are represented. Requests for natural Black features are constantly minimized, distorted, or whitewashed. In 2025, there is no excuse for an “advanced” AI to keep repeating the same harmful biases we’ve been fighting for decades. On top of that, I am shocked at the constant injection of unwarranted Chinese symbolism into my generated content—despite never asking for it. This feels like cultural propaganda baked into a tool that should be neutral and user-driven. Developers, this is insulting and undermines the authenticity of my work. To the Kling team: you’ve built something with world-class potential, but your neglect of inclusivity and neutrality is a massive failure. Black people, Black hair, and our culture must be respected—not erased, distorted, or overwritten with irrelevant symbolism. Fix this. Now! ~King Arod Eternal (Kingofdigitalverse).TyBeezy363636Version: 2.8.10

Holy ****I follow a bunch of other ai artists and I’m one myself. I saw one using this app so I thought I’d give it a shot. Holy ****. For ONE 5 second video it’s going to take 7 *** **** hours?!? But if I subscribe for as little as $10 a month… you can get the video in as little as 3 minutes! This is severe predatory behaviour. Find a different app. There’s plenty out there that will do your video in 3-5 minutes… FOR ****ING FREE! Not to mention when I tried to upload a picture to use, it said it had “sensitive” information. First! It’s a picture, the only information you should see is that it’s a .jpg. SECOND! It was a *** **** SELFIE! The **** is sensitive about that?!? Again, move along, find a better app..AiartistofinstagramVersion: 1.0.20

Misleading Credit Details Led to Wasted Purchase – No RefundsI purchased a credit pack expecting clear, usable credits for video generation, but KLING AI’s lack of transparency left me frustrated. The purchase process didn’t specify critical details like daily credit expiration or restrictions on usage. I only remember seeing credits valid for 2 yrs. Support was unhelpful, offering no refund or resolution despite the misrepresentation. Others on platforms like Reddit echo similar issues with “expired credits” and unclear terms. I expected better from a tool hyped for its AI capabilities. The video quality is amazing but they need transparency and better staff that cares about customers. Buyers beware!.Tflame1Version: 2.8.40

It’s going on 48 hrs waiting for a second long ai video to generate. If I could give 0 stars I wouldIt initially said that if I put in a prompt or upload a picture,it would take 3 hours to generate. It’s been 48hrs and still nothing. There is absolutely no incentive to follow through with a purchase on this app. If I have to wait 1 more day I’m going to just delete the app without receiving the visual overall. This is an absolutely ridiculous and time wasting app that should be removed from the App Store immediately. UPDATE :3 days later and finished product shows up as FAILED. No video or anything generated. Absolutely 100% App DELETED.ToiriaVersion: 2.5.22

Unfair and uncoolThe photos I have tried to turn into a video keeps saying “Generation failed”. I have tried so many prompts by using DeepSeek and the results continues to get worse and worse I have subscribed to one of the plans which is $10 a month to make a 10 second video and I have used every single prompt to make the video much better but the results to get worse and worse and worse which really annoys me big time I’ve changed it so many time and once again continues to say “generation failed” I give the app a one star and rate it 5/10.IsiahB92Version: 2.8.31

Okay but…I have paid over $100 in the last week on this app. Not loving the amount of money spent but kind of happy with the product. The problem though is sometimes the creation is not as prompted and there is no edit, so you can pay up to 4 times to get one the asset right. The latest problem now is the app won’t work on my iPhone 14. I have deleted and downloaded it repeatedly. I just paid for more credit and I can’t even use the app on my phone. NOT HAPPY 😫.RaleeVersion: 3.0.30

While it has some good features overall isn’t worth itThe only reason I gave this two stars instead of one is I like the option they have where can rate each picture and say what’s wrong with it or if like it and say what’s good so they can improve, But currently after trying multiple times only got 1 working picture, basically quality isn’t as good as competitors, I’ll change this when they make the quality better especially tattoo generation..Randomuser17Version: 2.2.30

Way too expensiveOk I was really chuffed to be recommended this and it works brilliantly! But here the catch there no free version . You have to pay . But they work on credits but one image one video is almost 80 credits . You are literally going to pay $5 per day to create affects . Who can afford that ? Not a normal Jo who wants to make a funny image move ! This is for your serious creaters who don’t mind paying $200 plus . It’s not sustainable . Kling you honestly cannot be charging these rates when everything in today’s world is financially crippling ..J~xVersion: 3.4.30

ScamWhat a literal scam!!! Watch out! First it wants access to nearly everything. Then when you go to make a vid it says 3mins then jumps to 9 then prompts you to pay for faster generation. Pay $1.19 and it takes you back to the platform and only takes off 1 lousy minute leaving you at 8 mins but it still is taking more than 10mins but wait while you are mid waiting it tries to get access to your WiFi network wanting to know everything that’s connected to it;which I had to deny. What a sleazy app!!! Apple should ban them!.Snw84Version: 3.2.30

Don’t download this app, it’s a scam!If you were planning on not paying for anything. DONT GET THIS APP. This app makes you pay more than you have just to add your own video to the motion control, and I’ve seen no way to get more credits, it wants you to pay for everything with money, I hate this app with a passion, I do not like pay to play stuff like this, if I could rate this a 0, I would. I will be back on this when the paying thing is gone, stuff like this should not cost money if it’s not sending you anything, goodbye, have a nice time.TiaTayTeeTrinaVersion: 3.0.21

SORRY - I’m Not Paying for Error Generated VideosSo the video generator is quite good but VERY often the dialogue is garbled or misspoken by the characters despite perfect clear prompts in quotations. THEN it costs CREDITS to redo errors on that video, HORRIBLE SYSTEM. You shouldn’t be charged unless the generated video is useable and followed your prompts correctly. No easy way to report the issue, sends a support ticket off to who knows where and basically your credits are gone money unrecoverable. Sora was Sooooooo much better 🤣.🙌 FIXED 🙌Version: 3.2.51

Waste of MoneyMy first waste of money was buying a NFT back in 2020. My second one is buying this apps's overpriced yet glitchy subscription. There are better "General" AI models out there that deliver better output than this "Art Based" model, you can see that founders have no taste in art by just watching its explore page which is full of AI slope video. Don't get fooled by 5 star reviews if you have serious design and goal in mind. It's just vote from people that find a cat wearing suit funny. Thanks god Sora2 will be available in short time for everyone..Itsr3nzoVersion: 2.8.40

Not worth the timeI have been waiting two days for a video that it originally said, 3 hours to generate, and there is still no video, in the app it says 1491 minutes, the website still says 3 hours. This is a pay to play app, it says it will generate in 3 minutes if I upgrade, but without seeing the quality for myself, on a prompt I gave it, I have a hard time believing it can deliver the way it promises. I would have gladly waited the 3 hours, but I think I’m done with kling ai at this time. Shame cause I had high hopes..YoshowaVersion: 1.0.42

Money Hungry?I’m not sure what’s going on now with this apps. But just a few months ago you could generate a video and it would only take 3 minutes. I paid for subscription for better quality and how the video would come out. Now when I try to generate a video it’s say “qeue is busy at the moment” what does that mean? Idk. Then they have the nerve to ask if I would like to pay to generate since it’s busy at the moment. That’s where I’m confused bc I already have subscription so why do I have to pay?.ImjustheretoreviewyoappsVersion: 2.5.41

Deserves no starsVideos look amazing but you don’t actually get them. I’ve been waiting all night for a video to be made that was a few seconds long. Took screenshots as proof to show that it crashes out staying loading on generating the small video. Worse it still used up all starter credit for nothing. It’s just another cash grab that makes everyone look like an idiot. Question for fellow customers are you gonna be an idiot? Or you gonna be smart and say no thank you?.PowerBoy21Version: 3.3.41

User interface needs to be revampedThe user interface and overall user experience need refinement—particularly the ability to save specific settings as presets, eliminating the need to repeatedly toggle them for each project. Additionally, KLING currently enforces the inclusion of an end frame by default, effectively forcing users into professional mode. This results in higher credit consumption for final outputs, especially if users forget to manually revert the setting..DunkinDDVersion: 2.3.20

Barely works - ignores nearly every prompt and is useless on mobile.I’ve tried everything writing my own prompts, getting ChatGPT to write prompts and it literally never works. It ignores half the instruction unless you use Omni and on mobile omni won’t create loops because if you load pictures it uses them as references instead of start and end frames. So it’s useless unless your end goal is a 4 second video. It also won’t let me sign in on my laptop, when I try it says no credits even though I sign in through Apple and in app I have tons. Awful product, I honestly don’t understand all the good reviews..Astro-indigoVersion: 3.5.11

Horrible scammersThey made me spend money to generate a video just to find out that the image I used didn’t work and they took my credits and told me just to buy more and try again without refunding me. Disgusting if you ask me, DONT DOWNLOAD THIS APP..VeryDisappointedcustomer:(Version: 3.4.30

Doesn’t workTry put my image to ai my dog to say something but nothing works...Kota_1Version: 3.4.30

ScamHORRIBLE APP!!! Made me pay money just to say it didn’t work. Then they have the AUDACITY to say I have “insufficient funds”. SO YOU MAKE ME WASTE MY FRICKIN MONEY THEN U WANT ME TO BUY MORE CREDITS??? IT DIDNT EVEN WOTK THE FIRST TIME..Just saying da truthVersion: 3.4.30

DisappointedI had to wait for hours for the system to activate my paid premier membership that I did immediately after joining in good faith. The AI doesn’t produce the exact things asked, and is very limited despite providing clear instructions. I paid an extra 70+ so I could just try the app out bc my membership took lifetimes to get activated on my profile after shelling out the USD 250+. Go to bed..Grabes6969Version: 3.4.11

CreditsI had an issue regarding my credits and was looking for assistance. Turns out if you make a purchase and have issues they won’t help at all. Very sad..Lalagirl123!Version: 3.4.10

GarbageThank you for creating 5 seconds of video 96 hours and its fomplete sh”t. Worst ai ever published. Its money scam.FggotdevsVersion: 3.4.10

SCAMI downloaded this app because I saw it promoted on instagram. I even payed for the in game “credits” so I would be able to use a feature and create a video. But it does not work. The video has been stuck at 99% for over 10 hours. And I have been scammed of my money and my time. Very disappointed. Would definitely not recommend. 👎👎👎.Kaitlyn GeorgiaVersion: 3.3.41

Creating bloopersCreating bloopers video, I think just to make me purchase more credits videos are are not created properly..HDKD2503Version: 3.2.20

ThiefsThey keep charging me but I never get any credits I’ve already unsub.Rocking808sVersion: 3.1.30

BadNot sure why this has so many good reviews - do companies buy good reviews on the App Store now? Anyway tried a few AI video generators and this is by far the worst.Robynne CarlaVersion: 3.1.22

NonfunctionalButtons dont work, app isnt fully translated and half the errors are in chinese, and trying to add literally any image to use a filter results in “image export failed.” waste of time.Lilithsg4rdenVersion: 3.1.22

False advertising free tierAfter setting everything up it tells you the free tier is too busy. Only option is to pay. Wasted my time.HilckdjxnsjdndVersion: 3.0.30

This App is Fake lolWhen I signed up it asked me if I want 66 free credits for the month to create images. It charges you 8 credits per image. So I accepted it and tried to make an image. But as soon as I click go it tells me I have to pay $ 2 per week because the free version is now overloaded and it can’t create my image. What a scam lol No free version available here just a farce.Pauli905Version: 3.0.30

MehIt distorts the face no matter the subject and makes them all look like the same generic fat faced plastic person..Alexia JaydeVersion: 3.0.30

RidiculousI bought 330 credits and they ask me to subscribe to create a video lol.Mtl-MikeVersion: 3.0.21

SCAM!!!!They are a scam. They keep on using my subscription even though I already cancelled my subscription..ConniemakiVersion: 3.0.21

DON’T GETI bought a $3.99 purchase from this app and now $170 came out of my apple account. I contacted apple and they don’t see the purchase on their end!!.Kenmont1996Version: 3.0.10

Charged money without any confirmation. I cannot decline monthly renewal payments: I don’t have infoThe way to take layman’s looks like a junk. I can’t unsubscribe.No any name takenVersion: 2.11.42

Too expensiveToo expensive.Madina nasVersion: 2.11.42

Doesn’t honour subscriptionI tried the monthly subscription to use features, and when I tried to use the, it said i have to subscribe… this was after i subscribed. Then it says go to customer support on the webpage at the bottom corner, and it’s not there. Don’t trust this app. Even the app support button on this Apple Store page doesn’t take you to support..FjDarwinVersion: 2.9.41

To strictRead this story It started a week ago. My dad stopped eating. Mom said it was just stress, but every night I’d hear him pacing in the kitchen, whispering, “I can smell it… I can smell it.” Yesterday, I found him sitting at the table. His eyes looked empty, like he hadn’t slept in days. “Dad, are you okay?” I asked. He smiled — slow, shaky. “I just need something warm,” he said. When I ran to my room, he followed, breathing heavy, calling my name like he couldn’t control it. I locked the door and stayed silent. This morning, the police took him away. They said he’d been scratching at the walls all night. The strange part? The marks were on the inside of my door. This is what I told them To generate and it says it contains sexual activity how the hell is that sexual this app is to strict at this point let only age 10 or 11 use this app.The goutsVersion: 2.9.10

Really?What do you mean my email doesn’t exist?.Lol funny skinVersion: 2.8.40

SCAM!! BEWARE!!Have no subscription but keep getting charged $16 per month from Kling AI. DO NOT USE THIS SERVICE IT IS A SCAM.BeaglecamVersion: 2.7.32

MehWish I had spent my money elsewhere..TammyGouletVersion: 2.6.61

Don’t bother it doesn’t work at allDon’t bother it doesn’t work at all.User372984Version: 2.6.30

Why do we have to pay?This is an AI app. It’s completely free to run. It’s a robot that no humans have any involvement in so why are we giving it money? It should just be doing the work for free..DunfapVersion: 2.4.50

OverchargedThe $14 version is charging my account twice that much. I doubt that is simply currency conversion. Very disappointing..Rickie Tickie TackyVersion: 2.3.40

U need to pay 😔Basically it’s lowkey kinda expensive and I wanna use it for free soo????.UrmamaatemyassVersion: 2.3.11

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