AARP Publications Customer Service

AARP Publications Positive Reviews

Wonderfully useful information.I’ve been retired almost one year and swimming upstream, trying to learn about Medicare, social security, taxes, discounts, insurance programs, relevant legislation, information for caregivers, medications that affect dementia patients (positively or negatively), financial products, the latest consumer cyber security, etc. The useful information in AARP publications via mail and the app has amazed and delighted. Totally worth the time..BigigigiVersion: 6.0

AARPI love the updates on government news about social security and medications. I appreciate topics on financial info as well. The magazine protects seniors from fraud encounters of which devious individuals would take advantage of those of us who are vulnerable. The magazine highlights topics centered on seniors to help direct our lives in a more favorable setting. Being informed is essential in this changing world..Clarkbharp5Version: 3.0

Easy reading and listening to important thingsI’m so glad I got this app. I receive the magazine, and this app complements it in very good fashion. I really like I can click a headphone icon and listen through my iPhone speaker to any story in the AARP magazine. Very well done. Easy to navigate. I really like this app!.GruboryVersion: 6.0

Never disappointedAARP Magazine is my link to what’s happening in the world affecting seniors. Having read manuscripts in my professional life, it is a pleasure diving, into another professionally written piece. The’Music and Mind’ feature (December 23 - January 24) was a gem worth sharing with family, which I did. Bravo..Unmasked, notVersion: 6.0

I love this app!It is great to be able to open this app to read the articles anywhere & anytime I’m free. If I’m waiting in line, in the car, or just want to read; I’ve got access to all the best & informative articles AARP offers..RicksyfVersion: 2.0

A grateful galI don’t drive so getting to the post office was a challenge People were taking my mail and sometimes I didn’t get an issue so thanks for sharing the back issues.Resq4youVersion: 2.1

Good eveningI have a membership until 2030. You gave us a hard time to login my husband, couldn’t Login. I’m not only the member I got for three friends each one for three years. This is embarrassing..Olagh hallaVersion: 6.0

Initial reviewNot everyone is 100% apple. Reading on my phone, hoping spelling is Ok as nothing I type is showing up. Wish I could read articles on my windows HP computer.CldEyotaMNVersion: 6.0

Great job on providing pertinent information.It’s reassuring when we see people who are our age with the same or informative views..Moutain bike manVersion: 3.0

No page numbers? No search bar?No page numbers in contents or on the actual page. No,search bar is just lame..GuitarBoy1961Version: 2.0

Use it or lose itI love to read all of relevant articles that keeps me learning and reading is exercise for my brain..Ricky45431Version: 6.0

Reading Is Such A JoyAARP publications are always informative, interesting and insightful; for instance the recent article by Tom Chiarella “Henry Winkler’s 6 Lessons of Reinvention”. Who if any of us could ever forget Happy Days and the Fonz?.SnuffybwcVersion: 6.0

1st time app userLove having your magazine, and all the extra articles, right at my fingertips. Thank you..Travels with TuckerVersion: 2.1

Great informationLove the technology information you provided. Looking forward for more..GettingpissoffVersion: 6.0

Informational publicationEach month I enjoy reading this Bulletin with great tips and information for the Senior Citizen. Keep up the good work. Ron from California.Vikingking22Version: 6.0

Reading AARP Articles on my phoneI have found articles very informative and a lot of common sense for the elders.. Congratulations and Goo work 😊👏🏼.Fm0509Version: 2.1

AARP a Wealth of valuable educationThere are so many interesting and useful articles on AARP to benefit those of us in the prime of our lives..Provence 2016Version: 6.0

First reviewLove the app, and I downloaded it because when I saw the cover of the February/March issue, I said the words, “oh, great, for women. I love it.“ Great cover, fantastic magazine..BevGBRVersion: 3.0

AARP BULLETINSReally enjoy reading these monthly AARP Bulletins. Find them very informative and keep them for reference in my daily activities. Thank you!.Happy Reader in CaroVersion: 4.0

Online publishingA nice touch to access the monthly issues.ZztopfanmanVersion: 2.0

Very InformativeThis magazine has provided me with a great source of valuable information. Thank you AARP..EagleMaster2Version: 2.1

Great Information!! WoWzA!!I love reading articles from AARP Mag! And AARP Period!:)) I’m new to it and am so glad I joined. They make your day with such awesome Info🥰 ThankU AARP❣️ KsK.JustKsKVersion: 6.0

Good magOne of the few I read cover to cover..Aarp readerVersion: 2.1

Customer serviceSally was excellent and very patient with me!!.Roses’manVersion: 6.0

GreatIt’s great to get the info via the app!.Coach IreneVersion: 3.0

The appVery informative like this app.Thy word!Version: 2.0

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AARP Publications Negative Reviews

Please Update App - Does not work on iPad 10I can log in using my iPhone 12 Pro Max. BUT the app will not allow me to log in using any of my iPads - get an "Access Denied" "Error 15" "This Request was blocked by the security rules" Went to website and reset password - same problem. Deleted the app, rebooted, reloaded, and still no luck. From the other reviews, I'm not the only one having this problem. AARP please fix this as many of your members need to use their larger devices to read the publications. UPDATE: After multiple tries getting the error message = the moving letters to enter for security is a terrible idea for older eyes = was finally able to log in and view the publications. It should really not be this hard to login into an app that is supposed to support the older generation..RiceGirlVersion: 2.1

App won’t allow login from IPadI have an IPad Air with OS 16.3.1. I’ve tried everything to log into this darn app without success. I’ve tried deleting the app and reinstalling. I changed my password but it won’t let me update it because all I get when I hit the login button I get an error message. I keep getting the same error message no matter what I try: Error 15. Other people have been complaining about this in the reviews for a long time yet it seems to still be happening. It’s very frustrating not to be able to read the publications that come with my membership. And it is a waste of my time to be trying every method I can think of to log in. Is this ever going to fixed?.RainycitygrrlVersion: 2.1

Challenging appIt has taken me more than 15 minutes to get this app to recognize me (had to change my password to get in); when I attempt to log into the app, it sits, “Processing…”. One attempt did succeed in logging me in, but then I was immediately presented with a 400 or 404 error, taking me to a page which did not allow me to access the publication. Not sure what's going on….ASM5911Version: 2.0

WebsiteVery hard to move around, open a puzzle and can’t get out of it, close the app go to which magazine I want to read and it just keeps going back to same puzzle I had 2 weeks ago I sure hope you keep sending me hard copies of the magazine so I can delete the app.BhktdvVersion: 6.0

Error 15 when attempting to register for AARP Publications.As soon as I hit Register Now, I get Error 15. I tried App Support and using the aarpbot i got a “do not understand” when I selected Yes to the bot’s question “Do you want to chat with an agent”. Not only is the Publications app slamming the door in my face but so is the App Support aarpbot slamming the door. Rates right up there with SouthWest Airlines these days..ALSWizardVersion: 2.1

Can’t view the digital content while on the app.I just downloaded the app, in order to read something advertised in the magazine, but only available if you had the app. I download the app and all the instructions verified my email address still I cannot read the digital content. Help!.FlksngrVersion: 2.1

Not user friendly at all!!Asked for a phone number at set-up. Wanted a US number with +1 but couldn’t take that many numbers. Duh. Then I tried to play games. Wanted me to login in AGAIN!! I did. So I tried to work the crossword for the day. Wouldn’t let me enter any letters and offered no explanation. I think I will just delete the APP..Whos-louVersion: 6.0

Scrolling IssueEvery time I scroll down when reading an article on my iPhone my page enlarges so that I can’t read the article until I resize the page. It happens very frequently and is very annoying. Please help..G-man52Version: 5.0

Print too small to readSince the news letter is targeted to the older populations, one would think the printed version would have larger print. I enjoy reading the paper copy but struggle with the small print. Please consider increasing font size..RDB 7001Version: 2.1

Cannot access “Exclusive Extras!” digital content.I got the app to view the “Exclusive Extras!” digital content. I found the page in the table of contents, but there are no links on that page to actually view the articles. Poor UI design..ChrisM45Version: 2.1

Doesn’t workI logged in, but got error 15. I deleted the app, re-installed it, and it does not even bring me to the login screen anymore, just immediately shows error 15 again. I can successfully log in to the AARP website, so this is an app, not a password issue..KrkapVersion: 2.1

Does not workI can’t log in using my iPad. I keep getting an Error 15 message. If I try logging in without a password, which is an option, I sign in from an email into a browser which gives me no option do do anything. It’s useless for me.HanklVersion: 2.1

Where are the instructions?Being able to read the magazines offline is a great idea. But where are the instructions? I downloaded it but where is it? It’s not under Saved and it’s not in my files. Why aren’t you more considerate of your audience?.MousyGVersion: 2.0

App Does not Work with iPadI received the same security message that others have mentioned. The app gives me a security error after correctly entering my email address and password. This needs to be fixed..Concorde1997Version: 3.0

Hmmm Having some troubleI’m trying to use the app but keep getting an error message. Reinstall several times and still the same message. I’ll try once more, then may give up..LamariBreezyVersion: 2.1

Don’t waste your timeNo page numbers, very slow, even though I have fast Internet, the pages take too long to load just a waste of time.ArcomsVersion: 2.1

Not FriendlyDownloaded app and tried to login but the app would not allow me to paste data from my password keeper. It requires me to manually type the data..RrslssrVersion: 2.1

Access to PDF filesI would like to be able to save the PDF file to my local drive so I can archive it. The current design forces me to loose access to them when I am not in an app.N0THappynowVersion: 2.0

Not worth your timeError message,or processing until it times out, have not been able to resolve problems App just doesn’t work.Cusco cragVersion: 2.1

Can't log in on iPadNo matter what I try, it will not log me in on my iPad. This is not just me. There are several that get the same error..WDCrapseVersion: 3.0

Can’t log inLike many others I cannot log into the app. Will this ever be fixed?.IvarsdottirVersion: 3.0

Impossible to NavigateTrying to find the article indicated in my iPad alerts is impossible.SoundadVersion: 6.0

Can’t login, “Error 15”I’ve tried too many times. Shouldn’t be this difficult.PaulMarafVersion: 3.0

App is broken on Ipad -Same error 15 as everyone else How did this get past apple app review ? this a basic showstopper bug.Dg mixerVersion: 2.1

Upgraded to IPad Pro and it locked me outNo response from AARP for help. Several password changes which work on the PC desktop will not work here. Outta here!.CalgaryJohnVersion: 1.7

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