Peakon Kundenservice

As a manager, you can take action wherever you are:
Get a snapshot of your team’s engagement
View your team’s current engagement score, survey and participation rates. Track how it’s changed over time and investigate the split between promoters, passives and detractors.

Identify strengths and priorities
Monitor which aspects of engagement are going well, dig deeper into those that need attention, and measure your team’s scores against custom benchmarks.

Acknowledge and respond to confidential employee feedback
Have confidential two-way conversations that facilitate more open and honest feedback between managers and employees. Let them know you’ve heard their feedback by leaving comment acknowledgements, and filter employee comments by type, score and previous interactions.

Collaborate with people advisors and senior leaders
Use internal notes to ask for support from HR, bring important issues to the attention of senior leaders, and share useful information with other managers.

Develop new leadership skills with contextual learning
Take micro-courses which provide bite-sized leadership lessons based on the current priorities of your team. Afterwards, put your skills into practice, and see how they improve engagement.

Take collaborative action and improve engagement
Create a plan of action, based on your suggested actions to improve scores. These are continuously updated based on your current team priorities so you know where to start, what to keep track of, and when it’s time to switch focus.

As an employee, our simple interface allows you to:
Access your engagement surveys
Fill out your engagement surveys and be notified when the next one is available.

Get insights about how engaged you are
On your personal dashboard, you can see the latest insights from your surveys and how your levels of engagement at work have changed over time. The app also shows you which areas your team’s scores indicate need the most improvement, and what actions are being taken to improve them.