EU Exit: ID Document Check Kundenservice

If you are not an EEA or Swiss national, you must have a UK issued biometric residence card or permit (provided you are in the UK) to use this app. If you do not have one, you will need to apply by post instead.

Before you start

You will need to be in a well-lit area, so you can take a good quality photo of yourself.

You will need either:
• your passport or national identity card, if you are an EEA or Swiss national
• your UK issued biometric residence card or permit (provided you are in the UK), if you are not an EEA or Swiss national and have an EEA or Swiss national family member

You need to use:
• an iPhone 8 or newer
• iOS 16 or later

If you use a national identity card without a biometric chip, you can still use this app but will need to send us the card by post.

How it works

1. Take a photo of your identity document.
2. Access the chip in your identity document using your phone.
3. Scan your face using the camera on your phone.
4. Take a photo of yourself for your digital status.

What happens next

The app only helps confirm your identity. You must complete the rest of your application online separately. We'll tell you how to complete your application when you finish using the app.

Privacy and security

The app is safe and secure. Your personal information will not be stored in the app, or on the phone when you finish using it. For information on staying safe online please visit the UK Cyber Aware website.

Accessibility

Our Accessibility Statement can be found at:

https://confirm-your-identity.homeoffice.gov.uk/register/eu-exit-app-accessibility