UK Immigration: ID Check Kundenservice

You will need to be in a well-lit area, so you can take a good quality photograph of yourself.

You need to use:
• an iPhone 8 or newer
• iOS 16 or later

If you are applying for a visa

If you use this app when you apply for a visa, you will not have to attend an appointment to confirm your identity.

You can use this app if you are:
• an EU, European Economic Area (EEA) or Swiss citizen
• a British national (overseas) visa (BNO) applicant with a BNO or Hong Kong Special Administrative Region (HKSAR) passport
• a graduate visa applicant with a UK biometric residence permit (BRP)

You will need either:
• a passport that has a chip (also called a ‘biometric passport’)
• a biometric residence permit (BRP)

If you’re applying for a graduate visa and are not from the EU, European Economic Area (EEA) or a Swiss citizen, you must use your BRP.

If you use a BRP, it must not have expired more than 18 months ago.

If you are setting up access to your eVisa

You will need either a biometric residence permit (BRP) or a passport.

If you use a BRP, it must not have expired more than 18 months ago.

If you are updating the personal details on your UKVI account

You will need a passport or other identity document with your new details. Your document must have a biometric chip.

What happens next

The app only helps confirm your identity. You must still complete the rest of your application. We will tell you how to do this when you finish using the app.

Privacy and security

The app is safe and secure. Your personal information will not be stored in the app or on the phone when you finish using it.

For information on staying safe online please visit the UK Cyber Aware website.

Accessibility

Our Accessibility Statement can be found at:

https://confirm-your-identity.homeoffice.gov.uk/register/app-accessibility