Ourtime - Meet 50+ Singles Customer Service

Ourtime - Meet 50+ Singles Positive Reviews

Our TimeI have so many thoughts when it comes to this dating app. The app is designed for people of a certain age who were still looking to either either find friendship or a serious connection. I’d like the questions that they ask and I like that you get an opportunity to look at everyone and read the profile Unfortunately, I think most people on here are just not serious. I wish there was a way to weed out those that are just trying to con and ask you for money or people that they’re just looking for more intimate connections. No serious relationship just a quick hook up. This is not the website it’s just the caliber of people. Unfortunately they come to a dating site. So what I found is you just have to take your time and you do need a lot of time to weed through people and really talk to them to see if you can find that connection that you’re looking for..Tionne3589Version: 26.02.00

Things to look for add to look out forOne thing that I just recently found after I’ve been off of this app for a while, and that did not show up when I had the app on my phone, where his messages from men that I’ve never seen that went into my spam file. So while on this app, check your spam file tool so sorry to all those men that I never responded to because I never knew about you. The other thing is for men and women to look out for if a man or a woman wants you to go off to a different texting messages system and I threw a regular text message on your phone. I want you to download one either through your Gmail. Or another app they are a scammer. Also, if they claim that they’re gonna meet you and then all of a sudden no longer can meet scammer and shortly after that something happens to them like losing their credit cards. Or something went wrong with your bank account and they need your help and want you to send the money. Don’t do it. They are scammers if they can’t meet you within the first week or two face-to-face don’t bother. Cause they’re probably living in another country. And another heads up. If it looks like a professional picture it’s probably a scammer . please some of the pictures I’ve seen our basically just a nose . you need to show your whole face in your pictures. Just thought these are things you should look out for. I have found somebody on another site..Blue heeler loverVersion: 2.15.2

Locked out with no detail.UPDATE:account back online but I had to do a lot of detective work and provide proof of the hack. No response or indication they restored my account. I just tried to login and it went. So, before you appeal a ban get plenty of facts to provide them. Every thing I had provided , they had as well. This could be a better app if they improved their support services. Upgraded from a 1 star to 3 because they eventually had someone fix this. ORIGINAL POST 30 days after paying for 6 month premium membership I was suddenly locked out. No notification. Can’t get a response from them. Just that I violated community standards and terms of conditions. This happened just after someone messaged me in what seemed to be a hacked account trying to run a romance scam. When I didn’t play along, the message disappeared and within minutes I am locked out. I have auto renewal and can’t login to turn that off or delete me acct/info. No way to contact the company. Phone number only refer to online help or email link. Neither are helpful. STAY AWAY. I READ REVIEWS AND IGNORED THE WARNING..Kestral55Version: 25.06.01

UnderwhelmingWhile I’ve found several gentlemen to date/get acquainted with I wasn’t thrilled with the overall app. Many of the profiles for guys are scammers. Their profile is well written but when they start communicating one finds their English to be quite poor to the point where it’s obviously not their first language. Some of the posters lie about their appearance. The guy who turned out to be way over 300 pounds and had trouble walking did not even vaguely match his photos. You might strike gold here. I found one particular guy who may work out romantically but there are plenty of these guys who are delusional if not downright liars. One guy just wanted phone sex free. No dates. No getting to know each other. Just phone sex. Others post profiles where the description of their perfect woman sounds more like they are searching for the perfect dog. If you want loyal, agreeable always, and obedient, check out the local pound, not a dating website! Good grief!.PeriniumVersion: 23.06.00

Review of my experienceI am very disappointed with OurTime. I am not up to how to use this dating service it is my first time. I got on the UK site and got that canceled. All the people who you send me are from all over the USA. I am looking for someone who lives in my area. I found one who messaged back he was seeing some. The second said he was looking for someone thinner. One guy was 88 years old and lives in Ohio with his daughter and doesn’t drive. I don’t know how much I have paid for but I have had enough. Some time in order to send a message I am asked for more money. No thanks. This experience has me feeling like I am not worth having a special relationship with anyone. Please call me on the phone and help me out. thank you but I am not holding my breath for help. What ever time I paid will be all I want so I need to know when my time is up..UisgustedVersion: 2.9.2

Account behind in paymentI got this notice when I tried to read a message saying my account was suspended there was a phone number so I called and got a CSR and said that I needed to renew and explain the message. So I gave him my CC number he told me the message would remain for 24-48 hours but I could use the account. Unfortunately for me he applied my payment to my free account. Which is blank instead of my profiled account. So far I have emailed them 3 or 4 times and they keep asking me what I needed when I’ve explained my problem in every email/text respondent one was Jamie and she explained what to do ignoring the fact the I would need to pay again, Respondent 2 was James, he did d give a Monday thru Friday phone number and I was able to respond to his but haven’t heard back..Dennisj47Version: 2.0.8

Revise SiteHello. The OurTime site seems dated. I’ve been on other site and when I do a comparison from those sites to this one; some key essential steps, I believe are missing. For example, I noticed that if I ‘pass’ on a photo - I’ll see that photo pop up again in my views. Another suggestion is there should be a ‘filter preference’ that really works; meaning when I set up the profile with a preference for ‘black’ companions - I still ended up with a mass majority of ‘Caucasian’ suitors (no shade against the Caucasian guys because I do like them as well) but my preference and first choice was ‘black’. Also there should be some sort of filter that allows you to select preferences with ‘smokers’ and ‘non-smokers’. Just a few updates that I think could improve the site..Wanda D BradfordVersion: 2.12.0

This app is different this timeI’m only joining for 30 days I met a man im interested in I had given up on online dating then I saw this gentleman an said what the heck. I’ll try it again. I happy with my decision. My last experience with this site was not a good one and the men that I met were not quality men they were men that were looking for someone to take care of them and I am not in that position nor do I want to be but otherwise it’s a good site I recommend it ladies put everything that you are looking for put your boundary lines make sure that you say what you will and will not do and just be truthful and you’ll meet someone..Little salseraVersion: 2.12.0

It’s a good site.I wanted to write a review. I’m 67. Single. Went thru a lousy divorce a decade ago. Kids pressuring me to get out there. I did try two other sites and lasted less than five days on both of those. Horrible. So tried OurTime. I honestly cannot believe I am posting this. I met several. Some were iffy but OurTime was great about weeding. Then I met Joe. Hmm. Seemed interesting. We ended up meeting for breakfast. Then hiking. Then camping. Well that was 8 months ago and many travel miles and he’s the nicest person I’ve ever met. We both credit OurTime. Thank you. This is a great dating site for older adults..A lady named Boo.Version: 24.04.00

I’m just so happy that you’re gonna let me know my special one to be with forever ♾!!(soulmate)!!Hi 🙋🏼‍♀️ I am just so happy that I finally got to be accepted into this wonderful place and I’m excited about the people that I got to read a lot about!& I feel blessed that this site is so true and sweet!,& I even think I have felt a lot more positive peaceful LOVE 💕 that I’m really searching to find and my special mate(belated Prince Charming), from the beginning of the gorgeous fairy-tails I grew up with!, yet, hit a huge mistake on my path,& fell off, but, I’m a miracle to be ALIVE and looking forward to actually find my new favorite one!! Thanks 🙏🏼, stay safe and love always-Anikó💋🙏🏼👄!!.Aniko ConnorVersion: 2.1.9

Request to Review Reports and Resolve Account Issues and appDear Support Team, I hope you are doing well. I am writing to respectfully request a review of all reports associated with my account. I believe there may be misunderstandings, inaccurate reports, or issues that have affected my account and experience on your platform. I would appreciate it if your team could carefully investigate the reports and provide clarification regarding any violations or concerns. If there are problems that need to be corrected, I am willing to cooperate fully and follow your guidelines. I also kindly request assistance in resolving any technical or account-related issues that may be affecting my access or use of the app. My goal is to continue using the platform in accordance with your terms and community standards. Thank you for your time, understanding, and assistance. I look forward to your response and to resolving these matters as soon as possible. Sincerely, Michael.MichaelbnnVersion: 26.09.00

On line datingIt’s going okay but still trying to connect with my match..Avid auction hunter.Version: 26.02.00

Not happyNot enough local men. I Getting a lot of men in New York. Would be great if that could change.MimiraspberryVersion: 2.5.2

??I keep getting these pop-up add to add to my subscription which doesn’t impress me. You should focus more on helping people to match up than trying to make extra money..Jeannine A.Version: 26.01.00

Great appThis app is fantastic to use. I thoroughly enjoy using it..RedDog 1967Version: 26.01.00

Basic App, the few filters included don’t workI was surprised, given that Our Time is owned and has a similar look and feel to Match, that it doesn’t have the same functionality. I’ve filtered my search results by distance (35km in my case) that my search results consistently come from over 100km away! (To be clear, these are my searches- NOT people reaching out to me!) Same thing with age… the app seems to ignore the age parameters. It’s also frustrating that there is no way to remove people from subsequent search results like there is in MATCH. You have to slog through the same group from top to bottom every time you run a search, regardless how many times you’ve rejected them. There’s potential here… but at the moment this dating app is almost as frustrating as the dating scene..RGx63Version: 25.04.01

Waste of timeIf I have dealbreaker rules, it means that I do not want to see those peoples that do not match my rules. Why is the app is sending me those people I do not want to see. It makes absolutely no sense. Why do you have to go through 50 people that don’t match what I want? Ridiculous.Nicky011964Version: 25.01.00

When I put in my aria code I’m Canadian it won’t recognize it Keeps wanting a 5 fidget number? Wth ?I’m from Canada how do I put in a zip code ?.I pisst off$hay uVersion: 24.04.00

PointlessSet up profile and add pictures that can’t be seen as it said pending on them. Unable to get views if nobody can see your profile. Set up preferences and then it ignores those preferences..GrayDataVersion: 23.06.00

CancellingI’m trying to cancel this prescription. They make it hard to do. Can someone help me..Me and FacebookVersion: 2.15.2

Great appIt easy and no people cheating.Ccvc555Version: 2.15.2

GreatWell designed and good outline with easy access.Lerie47Version: 2.15.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 26.11.01

Ourtime - Meet 50+ Singles Negative Reviews

Not able to continue to upload photosI used to be on this app and had issues with uploading photos before but finally got them complete. Just got back on site and went to upload new Photos and successfully got 3 photos to start. Went back to upload more and wouldn’t allow said I needed to give permission in settings. My setting showed for their app photos was on. Emailed them and they told me they had removed one of my photos for not following guidelines?? It was a picture zoomed in of two drinks toasting? Emailed again and no response. Called only auto hold. Emailed no response. Called today, did not select technical support but “other” #6, and was told issue with my phone. I said it still showed access and I had not changed anything. He was Very condescending to me and told me it wasn’t a technical issue. When asked what kind of issue it was he just said issue with my phone but wanted me to remove app and reinstall. Wanted to stay on phone with me. However his tone was so off putting with his dog barking in background I said I’ll reinstall & would call back if needed additional help. Well reinstalled and now settings doesn’t even give me option to allow photos for their app. Guess I’ll have to call again but so frustrating and 🤞.SlndgirlVersion: 2.15.1

OurTime staff not helpful at allI recently downloaded the app and made an account for the first time. However less than an hour later when attempting to return to the app and login a pop up appeared saying access to my account had been blocked. After emailing OutTime help like instructed, and using the provided link, the only responses I received told me to fill out a ban appeal. After 3 days of not hearing anything I sent out another email asking for an update and was again instructed to fill out a ban appeal and that no further messages would be received. I filled out that second ban appeal about 5 days ago and still have heard nothing, not have I been able to log back into my account. Things to note, I was never given any warning that my account was reported, suspected of fraud, or that it was being considered to be banned. I was never once told that I was going to be banned, nor have I even been told why. My only hunch is that maybe one of the pictures I submitted was considered inappropriate? However no nudes were used and again I was never told that any picture was considered inappropriate or violated any guidelines. I am very dissatisfied with the minimal and poor communication from the help team, and that my account still cannot be accessed for reasons that have not been made clear to me at any time..AntonioBooVersion: 24.04.00

Stuck in “pay to play”I tried the paid membership for a month because the free membership had almost zero functionality. The paid version was better but still had less functionality than other sites. Not sure if this is typical of anything in the Match group of apps. Very disappointed that after I went back to the free version almost all the messages I had previously sent were no longer accessible, even for people I had matched with. And I could only message the apps “top picks” now. Very disappointing that I couldn’t message non top picks even after officially matching. And previous matches were no longer available if they weren’t already a “top pick”. Very close to wanting to delete the app because the paid membership wasn’t worth it. UPDATE: They recently made the site even *less* functional for free users, taking away the ability to see who had looked at your profile unless you paid. That was the last straw! I deleted my account and deleted the app off my phone. For an app that’s been around for a while they’ve been acting very scammy. I will never use this app again or any of the Match group apps. I would have had better luck with a true pop-up scam app. I would have given zero stars if that was an option. STAY AWAY FROM THIS WORTHLESS APP!!!.AMKlosVersion: 23.10.00

Watch Out! Scammer Looking for VictimsJoined for first time ever. Got someone interested the first day. I thought wow. He was pretty handsome. Flattered. He was charming. Talked for a few days and we seemed to hit it off. Then he started to scam me, I was vulnerable. Have been working with their Care Team, only through email, haven’t found a phone number. They have been very slow and are acting like I am the scammer. This “match” stole my profile info and set-up a bogus profile and use my charge info to pay for it. Be very very careful. If they don’t want to meet you, reasonably soon, they maybe a scammer. Also follow every precaution. Just to follow-up, to be fair OurTime finally tried to contact me, however it took a lot to get them to pay attention. They are still asking the same info I provided two weeks ago. They did finally did issue a refund. Only thing I can say is if you go to any dating site. Do not communicate with anyone off of the dating site message board and do not offer any answers that might give any personal info, especially if they won’t meet you in person. There are probably 100s of scammers looking for vulnerable individuals. People that are not as technically advanced as they are..Whatever111zVersion: 24.01.01

No options to choose your personal preferencesI continue to get the majority of recommendations of White men. I am interested in finding someone from my race and culture. Our Time does not dig past a person’s surface to find out what the client is personally looking for in a mate. You just send random people to your clients. For me, yesterday was my first day and I’m very disappointed in your last of research on OurTime’s part to do any work besides collecting and banking the fees to actually find someone one would actually be interested in meeting according to the client’s personal profile. I wanted to test your services out prior to committing significant funds to finance this venture. I submitted a review saying this exact thing yesterday, and I bet my last dollar that OurTime did not read it as I looked at a couple of your recommendations this morning with the same results as yesterday so my disappointment continues. I will not be renewing for further time but I guess, as usual in life, the Dominant Group is disregarding people of color and their needs. DO BETTER, OurTime. Don’t just collect money without actually trying to find your clients someone they might actually be interested in..Hoping for New End ResultVersion: 2.15.0

A total farce, and they stole my moneyLet’s begin with a lack of performance for this website, application, etc. it is lame with fake profiles, poor administration, and no contact phone number to address issues. After multiple rounds of emails through their client portal if you became clear that they had no intention on addressing my concerns, which were based on unfounded reports to my account, probably by next Friend or something ridiculous as opposed to protecting innocent people. Had they investigated properly? They would’ve found that I’ve done nothing inconsistent with their terms of service, which they claimed I violated. After pressing them, I found that, they hired flunkies to run their customer service department and upper management. After asking for my money back, they terminated my account. How convenient. I’ve only been on a couple other websites over the years between relationships and I can tell you that this one is the worst there’s no accountability and no one to talk to about constructive concerns regarding their platform buyer. Beware you’re more likely to find someone to date by running into them at the grocery store.Disgusted 10,001Version: 23.10.00

Frustrated UserMy main compliant with this app is that the customer services is awful!!! Customer service is actually non-existant! After using the app for about a month as a paid subscriber, I was not able to access the site anymore. The site prompted me to reset my password for “security reasons” whenever I tried to log in. After following the prompts to reset my password, I never received any emails with the link to reset. I tried multiple times over multiple days going through the process to reset my password but still no emails with the link. I tried to I contact customer services multiple times with no real solutions other than generic troubleshooting steps. I looked up a phone number for the site on the web but the number did not lead to any solutions as I was unable to get a real person or even any automated prompts as well. It seemed like a dummy number. Bottom line if you have any issues with the site you can forget about getting ANY help from there so called customer service..Highly frustrated!!Version: 24.04.00

Wasste of timeDecided to sign up after emails saying that I had five likes and four messages no such thing three likes in one message they pump all the stuff up to make you want to subscribe Also none of the profile pictures that I uploaded were actually on my profile when I downloaded the app for my phone when I downloaded the app for my phone none of the information that I entered on the website transferred over to the app so I went in and entered everything again still no luck so I called cancel when I cancel my subscription they said there’s been a block put on my accounts reason why I couldn’t do anything they didn’t know why there was a block on my account just that there was unusual activity so I canceled the subscription anyway and it still should’ve been good for another 3 1/2 weeks but it’s not can’t access the account without going to the subscribed screen not falling for that again Nothing but a BS web sight I seriously doubt that anybody ever finds up with a relationship from this website!.Stick to the real worldVersion: 2.1.2

Just a photo bookJust like match they don’t tighten things up enough for the women they have to make it mandatory that they want to look at pictures if they want to talk to people they have to be members. I don’t like the fact that even with my pictures that no one is getting back to me, and that’s most likely the sites problem that is not an issue of me not being seen it’s just there are so many members that are men in so few that are women the site itself makes it hard to meet. Women are always going to receive more responses than men therefore women should be only allowed five then when they go through those five they have to wait another seven days before they get another five to make it more competitive if I threw 100 pennies in front of you and say that five of those pennies are worth $1000 it’s gonna take your time to go through them all to find the one that’s got the marking of the date. And it’s the same way on match and our time and plenty of fish they’re all the same, they give too much flexibility to the women. And expect a man to pay for it.BruntshvdVersion: 2.1.2

The app doesn’t help you at allThere are plenty of nice men on there. I’ve dated a couple, and they turned out not to be for me, but that’s what dating is. The app itself is lame. You can set preferences and deal breakers, but that only controls who the app shows to you. Other people can like and message you even if they don’t match your preferences at all. For example, I set a dealbreaker for men within 30 miles. Very shortly thereafter I got a message from someone in Washington state. I’m in Arizona 😑 Once your page and inbox are flooded with people who don’t interest you, the only way to get rid of them is to block them. This, then means, when you scroll thru the “discover” page, you see “profile not available” one after another. The emails continue to show you people that you already blocked. The app does very little for you. It’s merely a way of meeting people but even more random than if you were trying at the grocery store.Cat3733Version: 25.04.01

Terrible appGarbage. Almost useless. Very limited use. You can search and send / receive a message. That’s it. All the messages are jumbled up together. Terrible user interface. Who wrote this garbage? The search options are not there either. Can’t search for non smokers. That’s a deal breaker for me. All I see are bad reviews going back as far as one cares to look. No changes. No help. No anything. Don’t waste your time and money. They are not making anything better. Same generic crap response to every unhappy user but nothing changes. I also think the site generates false interest to get you on the site or app. It’s fraud. It’s illegal. I get emails daily saying I have a message or a view or something. You login to see who or what it is and nothing is there. Where does it go? Once it’s in my messages how can it vanish? It can’t. It was never there. Not only is the site full of fakes and scammers the people who run the site create false interest..PlgtfvjgVersion: 2.3.0

They block you and you haven’t even been on the appI’m 55, I think I’m the demographic. I’ve registered twice, first time with my personal email account and cell. They sent me an email that said I was blocked from the app. I asked why in a reply email. They just restated blocked without explanation. I registered a second time with another email and a work cell. Same thing. There is nothing vulgar or inappropriate in my basic information. No suggestiveness or language or anything. My photos are mine. No body shots even, just my normally smiling face. I did not communicate with any profiles at all. I’m just trying to date. If they showed me that I violated anything, something’s I would correct it or at least be aware for any future dating apps. Beyond disappointed and peeved they took such a weak and cowardly position to leave people wondering without any explanations. I will relay to all I know above 50 not to use this app, they play games and are cowards..Dubeage29708Version: 23.08.00

No customer serviceI downloaded the app to see if there were members out there that I would be interested in and upgrading my service. I tried to upgrade, but on the app itself you have to have a credit card on your iCloud account and I don’t have that. So I got online to do it and it cost five dollars more online. I contacted customer service multiple times, and continue to get only the scripted answers. I cannot get anyone to read my question and answer the questions that I’m asking. Why would I pay for the service going forward, when I can’t even get a simple answer to a question to upgrade my account? It concerns me that if I had issues in the future that I would get no help. I won’t waste my time with an app when I can’t even get questions to simply updating my account. I wouldn’t waste any time with that. But the members look interesting, you’ll have absolutely no help from customer service.CleversoleVersion: 2.9.2

Dissatisfaction…on many issues from the beginningIn my debate, whether I would pay for the service… I took my card out, pulled the site up clicked on the link to join, and when I looked at my card to put my information in and then look back at the screen, I was already entered in without putting my card information in. Been trying to contact them to find out how that happened. At the same time, and finding out that I could no set a range for the area I would like to have covered I immediately asked them if they could cancel because I was not given a response and the charge had not went through to my bank yet. Needless to say… I haven’t heard anything from them. How to set a range, first of all why it went straight through and last, but not least how or if they stop payment… When I call the number that offered it cuts off before the first sentence is finished. Would never recommend this site because it is so hard to get assistance. Just like now… Trying to make sure no more monies are stolen out of my account when this unwanted subscription ends. Can’t imagine that you would thank me for this review because it’s honest and unfortunately, costly for me, the customer As I stated before, these sites are about the money as opposed to customer satisfaction, and that sad! In itself….KallItKarma777Version: 2.15.1

Technical issues/Horrible customer serviceI had lots of technical issues logging in. At least once a day I couldn’t log in. When I called customer service the first time, the woman was friendly but couldn’t help. The next time, the rep sent me to the internet company. I called back & he told me it was my internet again. I explained the steps Time Warner did to prove it wasn’t the problem. He put me on hold without muting the phone. He had a personal conversation for about 12 minutes before coming saying he had to go back to this stupid customer. I explained I wasn’t stupid. He finally pulled up my account. He said “You are young. So you know about apps.” I confirmed. It wasn’t until then that he was willing to walk through the steps to figure out the issue. I was so furious. I deleted my account. I will never renew. Considering that most customers are older, I can’t believe OurTime would allow this person to continue working for the company..JenELaneVersion: 2.1.8

Needs updating.Been away from online dating for over 2 years and am back to try again. I like OurTime as a segmented population, but the app and website are not good. Other platforms are much better. No private browsing or saving without a direct notification-feel safer on other sites due to private browsing for females. Limited profile info/character restrictions. Very little photo editing, photos upload sideways. Forces an immediate response to move to next match, even if very little info avail. If you are a paid member, others cannot respond unless they are a paid member or you pay an extra 8.99 per month so they can respond. What is the point in having a paid membership? So disappointed. Wish they would make some changes, just because we are over 50 doesn’t mean we don’t want good technology and flexibility..MakinchangesVersion: 2.1.7

Banned without reasonThis is more for the match group overall. I tried one of their other sites and out of the blue wasn’t able to log-in to my account. The response from customer service (when I finally received a response) was that I ‘violated terms…’. Not sure what that meant as the few actual connections I made with real people were all cordial. Then one day I couldn’t get on and that was the response. Nothing else. Feels like a personal vendetta at this point, as I’m now unable to log into any match group sites. Can see from other reviews, there’s a lot of people in the same situation. The cookie cutter response of ‘keeping the platforms safe’ doesn’t work when there was absolutely nothing unsafe about some of our behaviors. Just someone on the other side of the keyboard with a complex, not liking someone one for whatever reason, and now personal connections are lost. Not the only one.No Idea What HappenedVersion: 24.04.00

Business model is flawed against subscribersThe app itself is clunky and not easy to navigate. There’s no search engine to locate someone you have communicated before. So you have to manually go over the Sent section and scroll down. The business model is to get the subscribers to add features beyond the paid membership. If you like someone and send them a message, but the receiver does not have the feature to reply to you then the whole match doesn’t happen unless you pay for them to have the ability to reply to your message. It’s may not be they don’t like you. You also have to pay additional for the feature to know that they opened your message. Again what good is to know there’s a possible match, but the other member cannot reply unless you pay for that feature too? There’s no price transparency when you sign up. Do not recommend..Giendi63Version: 2.1.9

Waste of time and moneyIf I could give zero stars I would. This app is a complete and utter waste of time and money. They have you set “dealbreakers” and then send you “potential matches” that include people with things that are dealbreakers for you. MINIMAL profiles available for you to view and match with. Maybe a new one pops up here and there and then if you get more than that, they are people that you’ve already said no to. No screening is happening, fake profiles everywhere and matches that are everything you say you don’t want. For example: smokers, people who are separated, people who live more than 30 miles away (yet I am getting recommendations in PA, CA, FL). Don’t waste your money. The time you spend to set up a profile is more work than it will ever be worth. Oh and the customer service is horrendous! Three times I have gotten replies that have literally NOTHING to do with what I messaged about..MCC1073Version: 23.10.00

Abusive tactics prevent people from deleting accounts.I made a mistake of setting up an account on my computer. I prefer pretty rapidly found out. It was absolutely useless. I got a spinning wheel and nothing ever happened. I could make any changes. I decided I give up. I’m gonna cancel it close and delete my account account. Imagine my surprise when I was prohibited from doing that. I was informed using their help menu that I had to download the app on my iPhone before I could delete it. I sent them a message explaining my frustrations and anger over this. I also told him I’d be leaving them one star review If there is an option to set up an account on a computer, there should be an option to delete it there as well. With all the new changes to iOS, I had great difficulty downloading the app at all from the App Store to some of the new features of the latest iOS. I had to call Apple get walk-through a bunch of different setting changes on my phone before I could download the app. Apparently, the staff decided to block my access. I suppose they were hoping I wouldn’t write a bad review. So now I cannot delete my account and purge my information out of their system. I’m gonna be contacting Apple again and if necessary, I’ll be filing a lawsuit against this company for harvesting my information and preventing me from closing my account. I intend to make this as brutally painful as I possibly can. software is supposed to make your life easier and better. But this sort of behavior locking people into your system and not allowing them to delete their accounts is reprehensible disgusting and abusive. Do not under any circumstances download this app or sign up online. These people are idiots..Nickflame99Version: 24.04.00

A bunch of ghost profilesA lot of the profiles you see online are of former members who are no longer even looking at the site. I call them ‘ghost profiles.’ How many of the profiles are these ghost profiles? Half? I don’t know, but a LOT. It’s a big waste of my time to even look at profiles of men (I’m a woman) who are no longer around and will never, ever respond to a Message or a Like. Their customer service is awful to nonexistent. My account was all screwed up, and after calling them dozens of time to get help (“I’m sorry, there is no agent to help you at this time. Please call back later.) I finally got someone who fixed ONE of the MANY problems with my account. The whole process of online data is time consuming and exhausting, and that’s under the best of circumstances. But when their site is AWFUL (and it is!), it makes it that much more difficult..Lindy LauperVersion: 2.15.1

It’s a website full of dead-as-a-doornail profiles!!I put a profile on this website years ago, then left. I returned recently to find that apparently my profile had stayed up, though I had tried to disable it. Guys were still trying to contact me, though I hadn’t been on there for like three years! The poor guys!! Romance feels hopeless enough, without that added twist!!! That and the fact that most of the people I contacted failed to respond, and showed absolutely no activity, says to me that once you put a profile on this site, it stays up forever, whether you are no longer active for years. Makes them look good, if they have a lot of profiles, but most of them are ghosts, who were gone long ago. So do what I did, everybody: take off all your profile photos and put really dumb landscape photos in, and replace your writing with gobbledygook. Then nobody’s going to be writing to a ghost me! 😁😝😁.Cass of KensingtonVersion: 2.0.5

Cumbersome and time consumingThis app doesn’t ask if you are conservative/liberal. If that is important to you, that would help sort out people right from the beginning and not have to have a conversation. The occupation options are limited… I’m sick of seeing “self employed/entrepreneur”. There can’t be that many of those. There is no way to limit your search to those within so many miles of you so you end up wasting lots of time. I can’t find a way to hide people who have liked you and in whom you have no interest. (Like you are looking for someone close and they are on the other side of the country). They just clog your “likes you” section and it makes it hard to go back to look at those who you may have interest in. The app automatically sends you messages that were not written by the person that liked you. That clogs your inbox with false messages. Just let them like without generating a fake message. Now it’s hard to go back to the people who liked you enough to actually send you a real message. This app is so frustrating I’m glad I only signed up for one month. I’m cancelling for sure. Way too cumbersome and time wasting..Shame on me for buyingVersion: 2.15.0

Poor Customer ServiceI down loaded this to try to get back into the dating world with people my age. I opened the app set up my profile and found that it lacks options. It is very hard to use and I was unhappy due to not being able to filter for people in my area which is very important to me. So I messaged customer service by email and received an automated response saying it could take 24-48 hours to respond. It took a day and a half. The response was I could not be let out of the charge due to “usage”. I am guessing the usage is the messages I received while waiting for a response. I was told the way to do some filtering (not location specific) is actually in two different locations both have differ filter options. Very disappointed. Don’t waste your money. And you can’t get the real feel I. The “free” version. Good Luck!!.JapipesVersion: 2.15.1

I have a better chance hitting the power ball lottery than getting a date on here!!!I’m not getting anywhere on these dating apps!! Women just don’t respond and they never send an initial message!! I never realized I was apparently this hideous looking until I joined a dating app!!! Problem is they get 100’s of endless messages, while men get basically none. They must feel like kids in a candy store with all their options!! Their EGOS go through the roof and they are what I call on the CONSTANT SEARCH, never giving one man at a time a chance to know him. Plus there is no live, real customer service department that you can call for information. I’m not dealing with a computer or an email to ask questions about spending my money for a membership. So if you are to cheap to hire real customer service workers, I’m to cheap to pay for a membership.In quicksandVersion: 26.07.01

Faulty designIf I could give this app a zero I would. The design of this app is terrible. I have accidentally swiped right or left on so many profiles just trying to scroll up in order to read the entire profile. They need to have a better design. I also created the account on my iPad and it takes FOREVER for photos to be approved. And I can’t sign in on my phone because I can’t pass their little “test.” I don’t even understand the instructions for it. I don’t see those kinds of things well even with my glasses anyway. When two of my photos were approved, I tried over and over to rearrange them to move one of them into the primary spot. I went back in no photo was showing up in the primary spot. I finally deleted the account if they can’t show me it’s a good app on the free version. I’m certainly not paying for it 👎.MightymountainsVersion: 25.06.01

Worst Company EverPurchased the 6 month subscription for the lower monthly charge. During the first month alone I was responsible for alerting the administration of 40 or more fraudulent accounts trying to communicate. The one live connection I had was very unhappy with the texting format as she said it was the worst she’s seen and stop using the site. I attempted to close my subscription at the end of one month and the representative claimed I could not get a prorated refund due to their written contract I agreed to by buying the subscription. They also claimed they cannot provide a secure site from said scammers. Don’t waste your money on a poorly designed site, extra work to separate the scammers from the real accounts, no support from customer service, and no refunds if you endure the same or other issues. Good luck with the search, but don’t do it here!.WAY1969Version: 2.1.5

Horrible appI would say don’t waste your money. The only way this site works halfway user-friendly is if you use the web version. The app is very limited in functionality and hard to navigate. The settings are difficult to find if you want to hide your profile or unsubscribe. Roughly half of the profiles are fake accounts. Spent half my time reporting them. See the same profiles over & over in my Discover category. Half of the sent messages aren’t answered as the person is no longer subscribed - and you get to pay extra $ if you want them to see it. What a deal! Just let my subscription run out as it wasn’t possible to cancel and get a refund. You can go on the website to stop the auto renewals - you have to dig for it. Don’t fall into that trap! I’ve given up on virtual dating - too many scammers online now. Good luck.Marsha1020Version: 2.5.2

Review of Our TimeThis dating site has so many catfish profiles that it's hard to discern those who are real prospective dates from the catfish. After several months it becomes easier to sort out bad matches, but that leaves almost no perspective dates and very few well-educated men. Moreover as a highly educated, older woman it becomes even more difficult to find real dates. Our Time routinely matched me with uneducated (no college at all) and uncouth men interested only in sex regardless of my preferences. Between the catfish and the unsuitable men, I met few people that I would even consider going out with. I am on two other dating sites and find them to be quite a bit better in matching me with suitable partners. I am allowing my subscription to run out next week and will delete my profile. I can only give this site one star at best..ProfIndianaVersion: 2.15.0

Not what you thinkI’d give this app less than one star if I could. For starters I noticed that my messages were not coming through. I found them after I waited 2 months & renewed my subscription & then I saw a lot of messages that I never received. So don’t think you’ll get all the benefits you signed up for. I also noticed that as a “Premium Membership” subscription holder it’s an extra charge to be “Featured” & allow me to stand out during popular times of the day or an extra charge for any message responses I’d like to get from none subscribers. Not to mention the preferences I setup on the app aren’t really what I’m getting. This has so many gimmicks to it so BUYERS BEWARE! There’s more I could warn people about but read the reviews to see this is not what you’re looking for & just another money snatcher by a dating app for its makers..NOT EVEN1Version: 23.08.00

What a joke. Useless buggy appThis app is the worst. It doesn’t save likes and after 48 hours my photo wasn’t even “approved”. Then it wouldn’t let me delete it because settings “are having problems” then it completely locked me out on the app. I had to go to a desktop to log in. Then the one guy I liked page suddenly said. No user here. So I clicked on some other random photos and every single one said that with no photo anymore. So I guess my unapproved photo is trapped in limbo forever because I won’t even be trying to log back in again. Edit lol oh sure I’ll email your support NO ONE IN OVER A YEAR HAS GOTTEN A SOLUTION FROM. nice try with the canned reply tho. I’ve left my profile up because it can’t be deleted but I removed my photo and left my review on my page. If I can’t delete my profile you are stuck with it..Meow meow falkVersion: 2.12.0

Where are my messages?This seems like a pretty decent app, but one thing that has become apparent after just one day of use, is that it’s not very well written on the backend. What I mean by this, is that I have matched with a couple of different people, messages have been exchanged, and then, those messages and those people disappear. It’s possible that they have blocked me, or that they have left the app, but there is no indication given as to what has gone wrong. The messages and those profiles are just gone. honestly, I’ve been catfish before, and in this case, I feel like I’m being catfish by the developers themselves. Not great. If this isn’t resolved within the next week or so, I’m going to ask Apple for a refund of my subscription fee..DizVersion: 24.03.00

ScammersDisappointed and Angry with this app/site. Manny scammers posing as single women. Found many pictures of models and other inactive members being used. For example: I had an older profile from a few years back which it was brought to my attention it was actively being used by someone else!! Reported this and others, but NOTHING was done!! In addition, why asked when creating your profile the race, religion, age, and distance of those you want to meet when you get the people you should like they’re miles away even states away, plus the age and other preferences are no where near what you’ve asked for. Finally, what I was told is when you create a profile there’s no way to delete it!! Not very happy about that!! Bottom line I do not recommend or will EVER use this site/app ever AGAIN..RazorsarpeeeeVersion: 2.9.2

Can almost never see who Liked meThis app is terrible. I get email notifications that someone “liked” me, but when I go to the App to “Likes You” the screen is blank. If I check back in a few hours or sometimes even days I can finally see it. This literally happens 90% of the time. Also, the app completely ignores my preferences and sends me profiles of people who are not within the parameters I chose. I don’t like the swipe right, swipe left feature. I have several times wanted to go back to see someone I accidentally swiped past, so I would try to swipe back to them, only to find that I just “liked” the current profile. Not my intention but there’s no way to undo it. My subscription ends soon and I will not be renewing..Yogie100Version: 25.05.00

HUGE SCAMWhatever you do, do not purchase this app. DO NOT put any of your information on this app. Once you sign up they will sell your information and photos and the next thing you know another online profile will be created of you on another site by a scammer who is pretending to be you. After you set up your profile they will block your access to your account and will not respond to your request as to why you were blocked. I set up an account and within an hour before I could even use the account my access was blocked. Within three hours my account was duplicated and all of my pictures and bio was on a different site and being run by a scammer. Our time clearly has a data breach and does not care about its customers or protecting their information..WontletzgbrjkffdVersion: 26.02.00

This site is a FRAUD! Avoid it!!I joined a week and a half ago with a premium membership. Didn’t work from day one, unable to respond to likes or messages. After two days, received a message that they required a copy of my drivers license, front and back and my passport. still didn’t work. After five days and frequent help messages sent, I finally was told that I needed to delete my entire profile and redo it because I had entered the wrong country. Didn’t make sense to me and is now impossible as I can’t even log in. Again, zero response to numerous messages sent to help. My only recourse now is to report fraud to my charge card which I’m going to do. Of course, I can’t get back all the time I wasted. Do yourself a favor and DON’T PAY FOR A MEMBERSHIP if you don’t want to go through what I have. ..DmsgrlVersion: 24.02.00

NOPE!!!I’ve made bad purchases before but I have to say this has been the absolute worse! I don’t think most of these profile are actual real people not to mention if they were I wouldn’t because SOO many of the gentlemen are just unattractive. There are far too many dated photos. Why would anyone want to see a 60 year old man’s high school graduation photo or photos of trees and lakes and animals are profile photos?!? I took a shot at OurTime because I’m new to my area and though it would be a good way to meet mature men in and around my locale but no, it’s been absolute waste of time. My suggestion: if you’re new to your area try finding organization or groups that bring REAL people together in social settings and forget about these dating apps because I find them not worth my time or my money!.LaDanaWendyVersion: 2.15.0

Where is Tech Support?I have not been able to log in to this app for months, and because of this I will be deleting it! How long can an app remain down before tech support tends to an issue? Now the actual web site does not allow me to log in as well! I have phoned about it many times but to no avail, so I am done! Wasn’t great to begin with, same faces over and over again, so I am officially done with it for good. When I started with Our Time I was given a one week free trial, but could not use because of log in issues, and I’m thinking it was just a gimmick to get me to create an account. Oddly enough, a male friend who is a subscriber has viewed my profile, which means they are using it to hook men, yet I cannot get in to remove my profile and be done with this scam site. Terrible!.E.G-CVersion: 2.12.0

DONT DOWNLOAD !! A total fraud..Ripped me off of $30I’m embarrassed to say but somehow after only a few hours (literally only 3 hours) after I paid for a month . The app suddenly doesn’t work anymore for me. I’ve tried changing password and the app will not let me access the site. I went old school and went online through my laptop and I can access the site but I can’t access my account and on top of that any person I click on their photo or profile I get a profile unavailable page. I didn’t break any guideline rules or anything. I don’t know how to get my money back it’s been over 24 hrs since I’ve paid for a membership and I’ve only had 3 hours of access. I talked to some nice people on the site but now it’s a ghost town. I feel cheated and embarrassed . What a waste of money and time..Dontuse this app jackVersion: 2.6.1

Wasted timeWhy send me messages from people 20 years younger and 3,000km away when I specify age and distance.Shelbourne2001Version: 2.1.8

I would rather be forever alone then use this appUsing this app is much like rubbing a cheese grater against ones forehead. Except that actually sounds more enjoyable then using this app. I would rather be single then continuing to use Our Time. My time is regrettably now lost forever because of this. It’s Horse dodo (I would swear but I don’t want this taken down for profanity, just know I meant the real swear here, you know it, we’re all thinking it now) God forbid you try to cancel your subscription. You can’t do it yourself as there is always an “issue” either connecting to the App Store or trying to email them through their app. You struggle for months trying to do it yourself as the app continues to take your money to place in a Scrooge McDuck money bin where they will laugh maniacally at your frustration and loneliness (I’m guessing the second part there but it seems very on brand for them) They don’t care about you, they don’t even care about this app, stay clear. Go fudge yourself Our Time.Forever disapointedVersion: 2.0.16

Atrocious customer serviceI can’t say much about the app itself as I was instantly blocked from using it moments after signing up. When I asked why, someone from customer service chose not to answer my question and instead directed me to APPEAL MY BAN. What? When I did as instructed, I was still not given an explanation; instead, another customer ‘care’ representative informed me that he had re-authorized my account and reminded me to be considerate and mildful. WHAT? Only after I informed him that I would be forwarding our correspondence to their parent company MatchGroup did he apologize and admit that it was a technical error on the app’s part. He also ignored my request for him to delete my account (by this time, I had no intention of using OurTime), instead proudly restating that he had approved my appeal. I would say, feel free to try the app (if it lets you), but expect terrible customer service if you have any issues..GabeShep68Version: 25.03.01

ScamThis app is a scam. The user don't even exist. Stay away from it at all cost. If I could give zero star I would..Nxc3Version: 25.03.00

Replying is crypticIf you have many people sending you messages, it’s hard to scroll through your messages because, if one person sent you 50 messages, they don’t roll up under that one person, they show as 50 individual messages making it difficult to see anyone else’s. And, if you want to clean up your inbox, you have to press delete 50 times!!!.Be Kind to all. Stay safe.Version: 2.1.4

ReviewSick of pop ups . How do I get rid of them..Fed-up RickVersion: 26.01.00

Useless1. Advertises with 20 year olds. 2. Sends you people from 500-1000+ km away or from another country. Glad I didn’t pay anything. Seems like others have had the same issue…and glad I haven’t had to contact customer service for anything…..Yendor27Version: 25.06.01

Blocks you for no reasonLiterally blocked me for no reason...As soon as I signed up with my credentials and pics and opened the app, it banned me...on contacting the customer care they literally said "Our records show that you have already been provided an appeal consideration by our team. We consider this matter closed and will not respond to further replies."...This was literally my first time using this app... They just stealing your data... Definitely reporting this... Definitely in need of money... might sue them too.Xyzabcd54321Version: 25.06.01

Can’t reach ‘Likes’Beyond frustrating. I get Likes’ and then I cannot reply. It happens over and over again. Then when you notify Ourtime, they cover their butts by implying you are doing something wrong. Frustrating. I basically gave up..RestlessrenaVersion: 25.06.01

Review of Our TimePaid & I was a subscriber. After about 8 months I had become so frustrated. . What I requested in my profile was absolutely not what was documented. Live on Ontario Canada. Asked for Men 60-70 I’m 67 and approximately 60-80 klm. I received no one in my area… mmmm maybe 10 which didn’t meet what I was looking for. Came from the US , other cities and provinces within Canada. In Ontario I received whomever in Ontario but no where near my location . Anyhow a total disappointment with hopes I would have met someone even just a friendship by now 😔..98 KarenVersion: 25.06.01

UselessYou can set up a profile, view people, “like” people, but unless you pay big bucks, you can’t read their messages and you can’t message them. Most profiles look like stock photos from Google..Emcd73Version: 25.05.00

Waste of moneyI have messaged 20 people not 1 reply.I even purchased the $16. Dollar a month that allows the purchaser to respond to as many messages and also allows the people I’m messaging to respond to any message between us.So why no responses?????This app is a joke.Bad joke that is. I would love my money back..Barry in LindsayVersion: 25.05.00

Fishing?I created an account with pictures and not able to log in back again. I am worried that they took all my information including 3 pictures, I cannot delete them - my passward declined and “forgot passward” is not working..EwiscanadaVersion: 25.05.00

Scam siteAs soon as I paid for a subscription they locked me out of my account and Then I tried to contact them and havent heard anything back!.Climber455Version: 25.01.00

BillingI was charged for a 3 month’s subscription at 89 dollars but can’t use this app because I don’t have a cell phone number it’s ironic that they still charged the fee and I didn’t get to use the app.Got ripped off tksVersion: 25.01.00

CancellationI have been trying to cancel my subscription however after doing all they say to do it’s still with me? Please help me with this task. I have found someone and wish to cancel!!.AdelenCullenVersion: 24.03.00

Cannot block people upon registrationEdit: When I registered, I chose a 50km distance for matches. The app is trying to match me with people up to 500km away. Also, what’s with all the fake name? Is no one monitoring this? I registered in the app, but then noticed that I cannot block certain people from seeing my profile. Apps like Tinder and Bumble allow me to block people as I am registering. ie. I don’t want exes to see my profile. Will be deleting, which is too bad because I was told good things about this app..Norac-cVersion: 24.03.00

ScammersTook my money and photos and then locked me out. Was a member maybe 10 mins. Support messages emailed to support returned undeliverable. Don’t trust this site. Had to submit a refund from Apple 10 min after signing up!!.Jakatye69Version: 24.02.00

Bad experiencePretty dismal experience. Your app says I need the new version but it isn’t available to me. I’m running 15.8.2 iOS which seems to be latest but your new version says I need 16.0 What gives..PablomillionsVersion: 23.08.00

Trying to get in hereI have been trying to connect with people from my area and this app does not accept my information to do so …..it’s a waste of time.Karen spudVersion: 24.01.00

GARBAGE! Waste of MoneyHow about when a customer is signing up, you disclose that there are only 20 people in their jurisdiction?! I viewed profiles for 2 days and there zero to view since (2 weeks) ZERO: they disappeared after day two. What a complete waste of money. ($53 CAD) The only notification that appears is to ask me to get off my wallet and BOOST exposure during “prime time” every day. With every notification my ire increased. Delete!!! Would be nice to get a rebate for my waste of time however I am certain you will take your money and run. What a farce. I reached out to two others and they have the same feedback!.Netty MacVersion: 23.10.00

No one in my area and suggestions are not in my age range.I hate this app. It has very few members in my area. I tried to get a refund but “I messaged people” because they wrote to me, and this disqualifies me for a refund. DO NOT WASTE YOUR $$&&.BarbiemindyVersion: 23.10.00

BlahTried to sign up put in my phone number said it couldnt be verified total garbage.Tigerlily1957Version: 23.10.00

GarbageI joined this site and shortly after creating an account it was blocked. I emailed them to find out why and they did not tell me, they simply said due to terms of service my account was terminated. Still waiting to know why it was terminated. Just get a different dating app, this one’s not good at all.Fart 1105Version: 23.08.00

Blocked before joining!I was blocked from subscribing for reasons unknown! Any requests for why, were denied, so needless to say, I wouldn’t recommend this app to anyone. There are better dating sites out there! Skip this one and do what I did and join another one!.CkayakerVersion: 23.08.00

DisappointedThis is a terrible app - get your IT to fix it or drop it. Too bad you are ruining something that could be of benefit to those who want to use it responsibly..ZmaxmanVersion: 23.06.00

MenToo many ppl from Manitoba!!!.Babyboy02Version: 2.15.2

UselessI’ve been trying it and didn’t get me anywhere, I want to cancel subscription but don’t know how. 😡.RicardogdltVersion: 2.15.2

SiteVery disappointed in site. US people when I am in Canada. Wanting to cancel after my trail period. Thanks.Chrissy63F2Version: 2.15.2

This app doesn’t even deserve the lowest star !!This app is a SCAM!! You pay for a membership and then they remove and permanently terminate your account with no explanation why !! Contact customer support via email and telephone and get no where !! They send you matches from other countries!! P.O.S. Total Scammers !!.SCAM ALERT !! 2023Version: 2.15.2

SeniorWhy charge a senior for this service.Twiggy-68Version: 2.15.2

Not happyThis sucks. Shows you people from way too far away for 1 thing. At least 90% are from U.S. can’t access on Rogers wifi. Lots of scammers. Tons of profiles that don’t seem to be active. Save your money and find a different site..Asdgjkiyy if fcvhVersion: 2.15.2

Account CompromisedI have had to change my password numerous times since my account has been hacked.StudioOhVersion: 2.15.1

Several reoccurring technical glitches.See above.WhiteGoldVVersion: 2.15.1

Terrible APPThis app is terrible. It keeps freezing and the text on by phone is horrible. In addition, there’s too few subscribers outside the GTA and Big Metropolitan Cities. I don’t recommend this site at all. It’s too expensive for what you get. I’m not impressed..Mr. David S.Version: 2.15.1

Do not waste your moneyOur Time=wasted time. Most of the connections that were made were scammers. The company would send me 8 daily picks and sometimes the profiles would have just a landscape photo or an animal. Many of the profiles have zero information..PelicancurrentsVersion: 2.15.1

Military romance scammersI have been using the online dating for 2 months and most of the men are scams…. I have encountered 3 that are working overseas, ask for your phone number to text faster, never really want to talk over phone or video call…. No high quality connections, its just old gesers or horny men trying to act like teenagers… not really a high quality dating app…. Very concerned that screening of profiles is poorly monitored..HappymirVersion: 2.15.1

Only interested in Men within 50 kI am very disappointed in this sight. This being the first time I joined a dating sight. I live in Mississauga Ont. Not interested in anyone out side Ontario I am hearing from mostly US guys. NOT INTERESTED. Disappointed too that I was not able to put in the area that is closer to me . I am only interested in someone within 50 k from me. Hopefully I have not wasted all my money. Thanks.This is BSJust sendVersion: 2.15.1

Misleading App. Please stay away from itI downloaded the app, and completed my profile and few mins later I couldn’t log in to my account. That’s super sketchy. I won’t be recommending this app to anyone..Kyzzy10Version: 2.15.1

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