Evony Customer Service

Evony Positive Reviews

Great game ruined by pay to playThis game has some amazing potential but is ruined by greed on the part of the developers. Highly addicting and unlimited money can be spent to give you an edge. It is possible to grow and own pay to play players, but it requires too much time of mind numbing grinding vikings and ymir. The rush of outsmarting and beating pay to play whales is completely undone by the fact that they can and do swipe a credit card and instantly heal. They could make this game so much better and still make money if they limited available heals in battlefield and server war, and made server war ares only available to player with the top five “net” scores. Stay away… its a trap for your time and money. Update** developer responded with the standard cut and paste “power is endless” response. I know how to grow smart and learned the mechanics of fighting smart… and i have no issue with people who pay to get ahead but the fact that there are no limits to how much they can spend to heal mid battle or server war renders all that knowledge completely useless. How many of you were in servers where people would go for server war wings with a billion point loss just to get 150 million points? Battlefields are the same, its not about being clever or fast, its about swiping that credit card and healing over and over.B4543)Version: 4.26.2

Love/Hate RelationshipI played Evony for several years and enjoyed the gameplay as well as conversations with the online friends I made there. However I gave away my castle, quit playing a deleted the game a couple of years ago because I got sick and tired of spending money in the game (prob about $100 a month) to build my castle to max level and then as soon as I would do that, new levels would be released and there were plenty of people willing and able to spend the hundreds of dollars it would take to upgrade instantly to the new highest level. All of a sudden my powerful castle was useless. One of those new mega powerful castles would come wipe out everything I spent REAL MONEY to build in seconds. After having this happen to me enough times I quit spending money and the pace of building up to something powerful enough to use was so slow it became boring. BOTTOM LINE FOR THE DEVELOPERS: I would consider coming back to the game if ONE of the three things (or similar ideas) were implemented: 1- make safe servers for those of us who want a more casual game 2- Limit the damage a higher level castle can do to lower level castle based on a percentage or the size difference perhaps. So a level 50 or whatever level you guys are up to nowadays could only do the same percentage of damage to a level 10’s power as it could to another level 50. 3- Make ALL fighting only during scheduled wars so smaller castles can reserve their bubble shields for when they know they need to use them..Lori J BeansVersion: 4.47.2

Addictive but unhealthyPlayed this game for about 3 months, started playing because of the puzzles it starts out easy with just a small commitment each day. Not even super fun, but then I joined an alliance and started making friends in the game. I never spent money in the game and for to level 27 before deciding I had to quit. It takes more and more of your time and gets super addictive, till all you want to do is play. Each level is more difficult to achieve without spending real money, although you can play and have fun as long as you’re part of an active alliance. You will end up paying with time instead of money. There is strategy involved, but you’ll never reach where you want to be when you reach on goal there’s another just out of reach. The game also has a steep learning curve, if you decide to really play you’ll spend hours trying to figure out generals, buff, debuffs, research, ghosting, battlefield, server vs server, and everything else. There’s always more to do to compete. I’ll say I enjoyed while I played I made lots of friends had a great server, but in the end it took too much of my time so be aware what you’re signing up for. This game can take upwards of ten hours and day and you can’t go long without signing on or you’ll be zeroed by other players and loose all your troops and rss..Morta parcaVersion: 4.53.2

Addictive but unhealthyPlayed this game for about 3 months, started playing because of the puzzles it starts out easy with just a small commitment each day. Not even super fun, but then I joined an alliance and started making friends in the game. I never spent money in the game and for to level 27 before deciding I had to quit. It takes more and more of your time and gets super addictive, till all you want to do is play. Each level is more difficult to achieve without spending real money, although you can play and have fun as long as you’re part of an active alliance. You will end up paying with time instead of money. There is strategy involved, but you’ll never reach where you want to be when you reach on goal there’s another just out of reach. The game also has a steep learning curve, if you decide to really play you’ll spend hours trying to figure out generals, buff, debuffs, research, ghosting, battlefield, server vs server, and everything else. There’s always more to do to compete. I’ll say I enjoyed while I played I made lots of friends had a great server, but in the end it took too much of my time so be aware what you’re signing up for. This game can take upwards of ten hours and day and you can’t go long without signing on or you’ll be zeroed by other players and loose all your troops and rss..Atroposmoira7Version: 4.53.0

Addictive but unhealthyPlayed this game for about 3 months, started playing because of the puzzles it starts out easy with just a small commitment each day. Not even super fun, but then I joined an alliance and started making friends in the game. I never spent money in the game and for to level 27 before deciding I had to quit. It takes more and more of your time and gets super addictive, till all you want to do is play. Each level is more difficult to achieve without spending real money, although you can play and have fun as long as you’re part of an active alliance. You will end up paying with time instead of money. There is strategy involved, but you’ll never reach where you want to be when you reach on goal there’s another just out of reach. The game also has a steep learning curve, if you decide to really play you’ll spend hours trying to figure out generals, buff, debuffs, research, ghosting, battlefield, server vs server, and everything else. There’s always more to do to compete. I’ll say I enjoyed while I played I made lots of friends had a great server, but in the end it took too much of my time so be aware what you’re signing up for. This game can take upwards of ten hours and day and you can’t go long without signing on or you’ll be zeroed by other players and loose all your troops and rss..Leah7241Version: 4.20.2

Not as advertisedIt isn’t just the puzzles like the ads say. I don’t want to build cities and troops just to solve a couple of puzzles. Once you complete a few puzzles, there is a time out. It was a 7 minutes countdown. 30 minutes later, it was still 5 minutes to go. I didn’t bother looking at it again until the next day. Update: I continued playing and trying to figure it out. Saturday I was attacked even though I had a truce agreement in place. I contacted customer service and have not received a response. I haven’t been in the game since Saturday. There is no way to accumulate resources needed to get to higher levels if you can be attacked while a truce is in place. You cannot get to new puzzles without achieving a higher level. Not to mention that it can take days/weeks to get to the next level and new puzzles. I am done with it. Back to searching for a game that actually works as advertised. UPDATE- after two weeks I heard back from customer service but they did not remediate the issue. I replied that I had provided proof but received nothing back. I deleted the game from my iPad. I can think of better ways to spend my time and money..TeritabVersion: 4.46.3

Fun people, bad coding, & expensiveFirst: I love my alliance members. They are the reason I stay in the game. The game is absolutely full of bugs and bad coding that can come up at the worst possible moment. If you get what players call “red wifi” in the middle of a battle, you can lose EVERYTHING in the time it takes to reboot the app. If my alliance were to fall apart, I would probably bounce. Or would I? I am almost ashamed of how much money I have spent on this game. I kinda have to treat this like an investment now. If I were to leave… I cannot. I just cannot. At the barest minimum of time and effort, I would still maintain a force field/“bubble” at all times - to be exposed would mean getting attacked and having to walk away from obscene numbers of dollars of upgrades. The game is a very beautifully designed system of timers. Everything takes lots of time. There are always greater and greater goals that take longer and longer to achieve. The fastest way to bypass this is to pay real money. The developers will reply with something like, “There are lots of opportunities to play for free.” Sure, if you want to spend LITERALLY 18 months on a timer for higher level main city upgrades. Without exaggeration, there are world class players who are in the upper echelons who have spent enough money to buy a house. A literal house. So be careful of what you sign up for and commit to..Devon_HunterVersion: 4.41.0

CheatingAs you get further into the game I noticed that it started cheating me and I was like what? I really could not believe that a game could do that but yes it actually does! I know in my server it was the same winners every week! Like in the city development competition how can a level 38 possibly win that? That’s just common sense! Also in the treasure hunt event it cheats and when I started winning it sent someone to attack me every time! The game is fun but don’t plan on winning anything! Maybe if you pay lots of money you might win but who wants to do that? It seemed like the more power I gained in the game the more people started to not like me like in the world chat and the more it cheated to not let me win! I had like 5 or 6 people harassing me daily on the world chat and I never did anything to these people! I pointed out that it was cheating and the people in world chat jumped all over me! They must work for evony or something! Something definitely not right about the game! Then when I tried to restart my game I cannot log on now cause it asked me to give a good review of the game but I’m not going to lie just to play! I read another review before I started playing that warned me of cheating but I did not listen and I got burned so be careful!.Traveo2Version: 4.36.2

Game needs a few tweaksGreat game but for the people who spend thousands of dollars there should be more benefits. For example resource spots 15+ should only be accessed by k30+. By the time u reach k30 most construction upgrades cost 100million 200million 300 million + for each resource when upgrading buildings. It cost a pretty penny to get to k30 and above. The new updates are making it easier for people who don’t spend as much which is fine. But please cater to the big spenders as well because we k30 and above are mostly “middle” class as far as strength goes on the game. Most of us have spent thousands of dollars and are stuck in between being weak and strong. Simply because the game gets more expensive to increase power once you reach k30. Source of life also cost too much and are too hard to get. You spend 5k on the game then get beat in svs and can’t recover because you’re a rookie and don’t have strategy like bet players. Next thing u know 5k down the drain and nothing you can do but slowly build your troops back the slow way and get beat up every svs or be forced to bubble. That’s no fun especially when you’ve spent big money. Make some benefits and incentives for people who spent money especially those $99 packs! Thanks.HemiJGetMoneyVersion: 4.0.2

I’m still and still begging you guys to revive, restore and return my Evony war game….Oh, hey. It’s Brian again. I’m still waiting and waiting for my recently deleted Evony game to come back on my Home Screen, but it’s still not available and I’m getting impatient. What’s taking you guys so long? Put it back. I am waiting to play it again due to my brother accidentally deleted it by mistake…. As I even don’t see it anywhere on my iPad Pro Home Screen, but I would appreciate it if you guys can download it on my iPad Pro again, and why does this happen? It makes no sense whatsoever to me because I need my Evony war game back and I want to play it again…since my brother accidentally deleted it by mistake, so I was hoping if you guys could revive my war game for me, so please put it back on my Home Screen so I can know where it is every day along with my other games….I’m begging you guys, please revive, restore and return my Evony war game back to me as soon as possible….and I need it back immediately….please….🙏🏻🙏🏻🙏🏻🙏🏻🥺🥺🥺🥺. I’m absolutely positively still waiting for my accidentally deleted Evony war game to return on my Home Screen once again. Please bring my game back to me immediately. And I need it back immediately….please….🙏🏻🙏🏻🙏🏻🙏🏻🥺🥺🥺🥺..OneJediMasterVersion: 4.35.4

Ruined But Fun…?I’m not being potentially selfish right now but I’ve been playing 4 a while now and you really need to ruin this game for paying to play? Other than that it’s great fun and tutorial led me to level by level and add more too. This game is amazing with twists and you really need to think before u do your action. I’m not reassuring you to change this game completely since basically this game is just a money maker. You didn’t have to ruin this perfectly fine game by paying to play and I’d rather lose my progress than spend money on mind thinking games… what a mind tricker this game is. I’m telling you guys before download, if you guys aren’t spoiled or have any money to spend than maybe this isn’t the best choice for yourself. This game needs some changes immediately, and please please make this game not so selfish to take ones player money. These moderators actually need to read our reviews and fix these problems before I delete it… losing one player isn’t bad. But risking others is worse. Also not to complain about bugs for free stuff you just need to think before you download because this is probably my first ever game to have so much additional in game-purchases. But fun. You guys developers have to fix things and make games funner and funnier….QiaoyuHANVersion: 4.53.2

Good game, terrible company.The challenge and camaraderie of Evony is great! Ive made some good friends in my alliance, the battlefields are fun, and even if you don’t coin you can find ways to grow. Recently Top Games has been cracking down on many players. First were the pack loaders and players cheating the purchase system by getting packs cheaper. Now its players who have created and cultivated farm accounts for resources, because the cost of progressing in the game gets exponentially higher. These accounts are often played like normal accounts, players often spend money on them and a lot of time. But because there are players who don’t want to mortgage the house on this stupid game and pay for every inch of progression Top Games is cracking down on the little guy now. If you are not already playing Evony or other game associated with Top Games don’t….btw their customer support is terrible and is manned by complete idiots. If you play Evony currently don’t give these clowns another penny. This week there are two pay only Wheel of Fortune Events. There is no fun or excitement to be had in a game where there is a monetary cost for nearly everything..StonedoggyVersion: 4.48.1

Fun addicting game but false advertisementThey make you think you’re downloading a puzzle game when it couldn’t be farther from the truth. There’s a few puzzles but they are a very minor part of the game and I still haven’t seen anything close to the puzzles they’ve advertised. The game itself is an empire building strategy game which requires a lot of time and effort to ascend the ranks. It’s got a fun social aspect to it if you join an alliance. I like that it’s challenging and you can grow pretty quickly without spending a dime and compete against the people who are spending lots of money. My biggest gripe outside the false advertising is the lack of information on how to play the game. There are tons of things to learn and the game itself barely teaches you any of them. Most of it you have to pick up from the chat/alliance or searching the web. I think the developers do this on purpose so that you make bad decisions early and then as you learn you are more likely to spend money to fix your initial decisions and get caught up. They are very sneaky that way. But if the game adds a ton more info and tips then I will move my rating up to 5 stars..Malonej7Version: 4.45.0

Fun waist of time and free to play.I love the speed ups and the overall feel of the game. Beautiful graphics and lots of ways to level up. I’ve spent no money as of yet. However, if you want to, they offer some really good packages from $1 to $100 and each offers different items for how you play the game. Use your initial free time to upgrade your resources, defenses and attacks, then check in a few times a day and get rewarded for simple things to do. Mistakes will be made as you learn what to do. However, don’t let it stop you from trying new things out. PvP attacks will happen, just move along and put it behind you. Remember, one day you will be the aggressor, so take your licks and let it go. My best advice is to make sure that when you’re not playing, always have your builders building, your resources collected, troops being trained, and your research actively making you stronger and able to learn special abilities. Don’t forget to check your forge to, chances are you can create a new item to help your Generals fight harder AI Bosses or another player. There’s always something to do with each login..Cop the 3N1GM4Version: 4.36.3

Low RSSI agree with HemiJGetMoney all the way! You spend all this money on the game and come SVS you’ve lost everything with basically no way to get your troops back without continuing to spend $. You get K28 and everything slows down building wise. At that point you are really in the middle. Your not strong enough to play SvS effectively, you can hit all the small keeps. That’s it. That’s not really that much fun for no rewards. So your caught in the middle. You have to spend large amounts of $ to grow any bigger, therefore most people stop playing. You choose to play for the long haul or not. It’s basically impossible to grow after that and have fun being competitive. If you join an alliance, which you must, they make it better but the ‘big cheeses’ dominate the game and that’s not fun either. The lack of RSS is stupid. And if you don’t continue to bubble 24/7 you will lose everything! They make it too expensive to do that for too long without playing it every-single day! For those of us “middle class” who have JOBS that demand attendance (how dare they) makes it virtually impossible to keep playing. If you aren’t going to give us RSS, atleast make LONGER bubble times easier to get and less expensive!.DrDealioVersion: 4.0.2

Great game. Only small issuesThe game is great. It’s fun and addictive. If you are proactive you can actually end up with a community of players that become a digital family. I have. Have an amazing time playing. It is very addictive but almost anything is if you like it enough. The only issues I warn about are these. If you reach out to the tech support team they may or may or respond to you. There are some glitches. The worst ones are the ones that cause you to get locked out of the game temporarily and then you get hit in a attack that causes you to lose everything. Especially if you actually buy upgrades and packages . So beware of what you spend and the fact that you might lose it and not have any control over how it’s gone. I lost a lot of my spending during server issues and when I reached out to tech support, they asked me for screen shots of the server issue and when I was attacked. I don’t know how you would predict that you would need to take a screen shot until after you have the issue, but either way, they didn’t help me at all. So be warned, support will just ignore your requests for help..Hand of mazeVersion: 4.38.3

Evony not a strategy gameThis was a really entertaining game for a short while. While it’s fun building up your city and joining an alliance, you will quickly find out that Evony is not a really a strategy game. This game is a numbers game that pretends to be about strategy. For example, if you’re city is a level 10 it can easily be over powered by another opponent as long as they are a higher level than you. Unless you spend real money to purchase truce agreements your city remains vulnerable without a shield 24/7. This proves extremely frustrating especially when you spend money on packages that contain city clues. If you’re working on collecting items like this, it’s not worth it. If you activate a key it alerts the entire server so an opponent that is a higher level can come in and take your city that you worked hard to obtain. Unless you spend real money to level past them, there’s absolutely no strategy you can come up wit to win your resources back. It’s similar to s pyramid scheme than anything else. If you have lots of money to continue purchasing truce agreements, you’ll continue to get raided by opponents with a higher level than you. Good luck!!.Former Evony FanVersion: 3.84.3

😫😫😫This game 😎 helped me cope 🥶 with my crippling 😱 depression 🤓 induced by 😭 5 years 🫥 of getting 🤔 beat by my 😢 mother 🧍‍♀️and father 🧍‍♂️.Women liverVersion: 4.26.2

CritiqueOn s’amuse bien.VehekdixjejdkxnVersion: 4.20.2

WoWGréât game !.AlexvaltiVersion: 3.82.8

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.57.2

Evony Negative Reviews

I should have read the reviews firstWorst customer service I’ve ever experienced for a game. I should have read the reviews first before I spent my time and money on this game. Fun at first but something weird happened with my account. I spent some money in game to heal some troops to get my power level back up. When I logged in the next day my power dropped substantially with no reports of an attack on my keep. I thought it was weird but figured maybe I missed something? Maybe I didn’t bring my power back up to where I thought I did. So I spent some more money for resources to heal my troops again, this time bringing my power to over 1 billion. If you’ve played the game, you know that’s quite a bit. When I logged back in the next day (I only logged in to heal my troops and then I logged off for the day) my power level was back down under 1 billion. That’s when I realized something fishy was going on and I just spent a lot of money for those resources all for nothing. I contacted support and sent a screenshot of my power level and asked if they could somehow look back at my account activity and see what was going on…I haven’t heard from them since. They make plenty of money with this game so you would think their support team would be on top of something like this right? Wrong. They make plenty of money from this game so why help some random player who’s complaining about a glitch. Don’t waste your time or money and I hope you read these reviews before you download..(.MarcG.)Version: 4.28.1

Player BEWARE!!!There are little things in this game that cause internal frustrations and hinders diverse advancements. Played for almost 3 yrs, You will think you will not be affected but they seem to be there by design. I would not recommend this game as it draws one in and requires more time than it’s worth. The gamers say you can play for free, but options are slim without having to purchase. Since I will not spend real money on imaginary items, the theory is a bit flawed. If this is the way you see it also, see your way to another game selection. There are many more available. Jeff M. Well for starters. When you offer the “free” General tidbit. You continually offer the same ones. You have the technology to keep track of who has what, and offer others so that players can improve their forces. Instead of having to eat the same ol’ crap you want to feed them. Same with you supposed Recruiting at the Tavern. Limited selections by your design. And now you have removed the warm a 3 day shield option from Alliance Donations. Strictly a buy only item now. What the heck is up with that. What makes you think that everyone wants to spend real money on a fantasy game? Make this more player friendly and more people will treat it as such. Because now, it’s the ones with the big bank rolls that dominate only by shear numbers. Who wants that environment. (And you don’t need any screenshots to understand any of this. You know!).... 😱😱😱Version: 4.35.4

ExtortionThis game by far has the worst customer support I have ever seen in my life. In order to advance further along you have to spend an ungodly amount of money to be able to compete in any event they put in front of you. It’s definitely a huge money grab. I recently had a lot of my “Resources and gems” removed from my account that you literally need to use to grow with and then a week later I had all of my high tier 14 troops removed from my account a week later. I contacted customer with my dilemma and they continue to fabric a story that I used stolen credit cards to purchase my in game packs. That is a lie and when I tried to put forth all my card statements aNd Apple Pay purchases they told me I had a “balance” I needed to pay off before my stuff would be returned. A balance of $8500. That is just blasphemy and out right extortion. I have tried contacted them several times to receive proof of this “stolen credit card” claim and they just ignore me and Then only respond with I must pay my balance in order to receive my removed items. I definitely do not recommend anyone to spend money or energy in this game for they will just rob you of your things and hold it ransom in order to make you pay ungodly amount of money to get it back. All I wanted was my things returned back to me and they refuse to answer any question I have accordingly nor provide any proof of their accusations. Be careful how you deal with this game. They are professional extortionists..KountryBVersion: 4.48.1

STOP!!! Read before downloadingRead the one star reviews first before downloading the game! The one star reviews will give you the real feedback about the game. You can lookup the game in FB or Discord and you will see that nobody has anything good to say about the game. All the good reviews are mostly from bots from the company or from people that had spend thousands of dollars playing the game and want more people to join so they have someone to play with. Do not download the game without reading the reviews! Reviews that are three stars and below is what you want to read. The five starts reviews are probably done by the developers of the game and bots. I wish I could attach pictures or videos of the actual game, the hundreds of issues and the non-existence costumer service. Good luck if you decide to move forward and download it. Update! How did you (costumer service from Evony) pass my device information to developers and now are asking for ID information? What kind of data collection are you doing behind peoples’ back with your game? How are you collecting my device information and why are you passing my device information if I never mentioned that I play from where I writing the review???? Is that the reason the game takes so much space? are you collecting information from peoples’ phones without their knowledge??? Are you the reason my credit card related to the payment method keeps getting random charges from weird apps that I don’t have?.SieteyerbasVersion: 4.51.0

This game is a fraudUpdate 2/2/23: Customer Service continues to change its story and marginalize the losses caused by poor network services as well as any issue with the false advertisements. If I could give negative stars, I would. I want my money back! This game should be removed from the App Store. After a more than a year of playing and building and spending thousands of dollars, none of the puzzles you see advertised anywhere are actually in the game and network services are so bad, the game is completely unplayable at times (especially during battles). This results in losses to in-game assets which usually costs money and cannot be recovered due to customer support who seemed to be trained to lie and marginalize players. Random glitches and network lag also cause losses to in-game assets which you pay for, but cannot recover. Further, the developer is constantly producing ways to dilute the value of in-game assets by reducing free rewards and content that players thought they would always get before spending money. They also produce new premium content that outperforms old premium content many players spent money on and cannot be upgraded or redeemed (generals are the shining example). Some of the statements and nearly all of the images you see in the description are blatant fabrications and/or fabrications to get people to start playing and spending within their game. I can’t believe Apple would let this type of fraudulence continue in their app-store..JayOnPcVersion: 4.39.0

Game needs better customer serviceI had been and still am having trouble just accessing the game. Now I’m in trouble of loosing everything I earned in this game is about to be destroyed over this weekend all because noone has gotten my messages or has chosen to ignore my problem which is about simply being able to access the game . It loads and the gets to the very end with just a tiny bit to go but instead just keeps saying it is loading for hours at a time. Because I can’t get in the game I can’t email or get on to send the ticket stating that I have a major problem. I have not had any way to access the game o be able to file a complaint. The only access I am here but not able to share that I am having a major issue because I cant access the game to complain because that place you go to share your complaint is also being blocked so I have had to ask other places to even be able to let those who fix the game issues know I have a major one. I have no access to anything any part of the game and it won’t allow me to file a complaint. This is the most stupid thing I have ever seen and if I could I would sue to get all my money back because I am starting to hate the game but a friend of mine filed a complaint for me we will see if I get anything I’ve lost back and be able to have access to any options within the game because the problem is the game will not give me any access. Sad garbage madness it deserves a negative star.L Morgan Jr.Version: 3.89.22

Developers are thievesFirst off I would like to say I love the game. I have been playing for over 3 years now and am part of one of the best teams on the game. We work hard at building our alliance and cities. As usual the more you spend the stronger you are but there ways to play that are fun for people who spend a lot, little or none at all. Until you get a message stating that you violated the terms and they steal your hard earned resources and many other things. I got this message today and found out many items have been stole from my account. And the term that was cited relates to use of third party services to run an account. AKA mining, AKA boting. I have never done this once. I know many that have. They stole about 5 months of savings from my storage of resources and do not have and will never have any proof of a third party service connected with my account, because there has never been one connected to it. The developers have gotten so greedy that it is pathetic. “It is our pleasure to bring to you another 11 days of ultimate ways for you to spend all your hard earned money on our never ending game that costs stupid amounts of money to be competitive!” I mean they word it to make you soooo excited to spend all you can on their crap! Then they steal it from you for no reason! If i continue playing this game, I will never spend another dime on it! You have been warned!.Cranie03Version: 4.49.1

Does not value customer baseI’ve played Evony for over a year. This game has a PvP feature called Battlefield- Battle of Constantinople which becomes one of the primary competitive aspects of the game. Players spend thousands of dollars to try and be competitive. Unfortunately, for up and coming players trying to compete with mega coiners, the All Star battlefield gameplay experience is riddled with gameplay issues, lag, glitches, etc. I’ve been to multiple All Stars and after the Season 9 experience, I’ve decided to stop spending money and considering leaving the game. After attempting to work with their customer service, where I provided in game screenshots of issues I experienced which included being locked out of the game, unable to load back in, heal glitched just to name a few, they repeatedly send automated responses that won’t acknowledge the proof provided. Other players receive compensation for these issues and there seems to be no logical rationale to support who gets customer service and who doesn’t. I enjoyed the game for a while and I wished that the developer team would fix the issues and the customer service department made a real effort to preserve the satisfaction level of paying customers. Be careful with managing expectations of this game. It demands a lot of time and the return isn’t worth the investment when you’re getting screwed out of rewards..Read Me Cust. ServiceVersion: 4.39.0

PiranhaThis game is designed to exploit human vulnerabilities and monetize on them. The make it impossible to grow in the game if you don’t pay. They also don’t offer in between packages, you either spend 5$ or 99$, in order to get anything in between you have to buy multiple packets too. Once you have invested enough in this game you feel trapped as the game depends on you having on a protective bubble otherwise there are always players bigger than you that will set you back and recovering is only possible by spending more money. Boss monsters rarely drop what they advertise and any special event monster higher than lvl1 requires keep 32 or higher and over one million troops which require BILLIONS in resources to upgrade. A 99$ package only gives you 750million for perspective. Also if you pay for items you should be able to give them freely to other players but Evony doesn’t allow you to gift most things in the game. If you like wasting money then play this game and don’t look back otherwise there are healthier games out there that are better for your mental state not to mention your wallet. *UPDATE They just recently had a server wide black out for most of the day, on the last day of the most important day of server vs server war. Many lost everything and not one word of apology. Worst game ever I wish I never started, I pray for the day I get zeroed and don’t have the resources to rebuild my city..DudetheoneVersion: 4.26.2

False advertisementI hope the 0 stars shows, anyway this game was all about puzzles and yet they never discuss the entire clash of clans thing to where you gotta upgrade soldiers and stuff in order to unlock these puzzles, I have to get to basically town hall 31 in order to enjoy the puzzles and it’s hard considering the materials are in the million zone. Second the player base is just a joke, we have people dedicated to wipe new players out, people who judge others about activity on a mobile game, no offense but I like to touch grass now and then however people take it very seriously. The power system is a joke by itself because you need to gain power to gain materials in order to get 1 upgrade on your town hall getting 6 puzzles tops, the developers need to just make a puzzle game and it will sell wonderfully. The real reason many people downloaded this stupid game is to simply solve puzzles, the fact that this game uses false advertisement to get you to play is simply terrible on its own. Please whoever sends a Support person saying “ dear player “ give me a valid reason on why the game lied to everyone who has ever played it forcing them to play something completely different instead of a puzzle game and if you send an AI or normal response then like I said this game deserves 0 stars for the unreasonable prices on things you need to buy to have fun, the player toxic community, the false advertisement and etc.Goonydude72-3Version: 4.25.1

Awful customer support and will flat out stealThere was a glitch in the game while I was buying packages, never received the packages, but was still charged for them contacted their so called customer support only to be told after about a week and the payment being fully processed to contact apple for refund (not sure why I would contact 3rd party to receive a refund,)but I did as they suggest only to be told by apple that those items are not eligible for refund. After telling this to customer support and providing them with the receipts for the items that were paid for they told me that they have no record of the transaction (obviously since I didn’t receive the items) and they once again told me I need to go though apple. Long story short this game received payment for over $200USD worth of packages, did not provide the packages even when I told them if they can’t do a refund just give me the packages that I paid for. This is the definition of fraud taking payment for goods/services and not providing goods or services. I have photos of the receipts and all the correspondence between myself and their customer service representative that has been going on for over 45 days now and they still won’t provide any solution despite the fact that in less then 5 months I’ve spent over $5,000USD on this game. The game is fun however the company is crooked and is just wanting to take your money..Deepsea JVersion: 3.89.23

Beware: Buggy app just caused significant loss of moneyEvony just cost me a lot of money and has potentially caused my server consisting of hundreds of other players to lose a tournament against another server because of their buggy app. I was facing off against another player during a biweekly “Server War.” I attacked my opponent and then tried to use a “truce agreement” (a bubble or dome plsced over your city to prevent others from being able to attack you). HOWEVER, Evony’s buggy app wouldn’t allow me to use a truce agreement. Because I couldn’t raise my “bubble,” my opponents were able to hit me and 1) killed all my troops, and worse 2) turned my server from being the winners of the Server War to being the losers. This issue has also happened to other players on my server. There has been widespread discussion of this and other issues. I’m posting my problem here because when I’ve used their ticketing system in the past to report issues, I’ve either gotten no response or very very late responses. It’s also well known that when issues like this happen, Evony will not properly reimburse players for their losses. And the problem with Evony not replacing reimbursing losses, you see, is that this is an incredibly expensive game to play. I have spent hundreds, if not thousands, of dollars $$$ on this game. EVONY: WILL YOU HELP ME THIS TIME? I EXPECT A FULL REIMBURSEMENT OF THE RESOURCES/SPEEDUPS USED SAVE MY TROOPS AND A POINTS READJUSTMENT FOR MY SERVER..OlymposVersion: 4.26.2

Customer supportListen game is cool, customer support is slow to non existent, if you lose something good luck getting it replaced , their standard saying is best regards after driving a knife through your rib cage telling you that your imagining things as your stuff did not disappear or mess up. Event packages..... good luck getting the items after you buy and you actually did not get them lol , EVONY Customer service is a joke however the game is cool but yes it does MESS up regardless what they say. Why would I give you my account for retaliation.... it’s not as if you couldn’t figure it out anyway... your latest response to me is a total joke , I send you a pic stating I did not receive 9.99 event pack I purchased on Dec 1 , you wait until I purchase another Last night Dec 5th to answer , then answer and say you received your items at 11:38 gmt time 😂 time... complete JOKE of a customer support .... and still never address missing troops .... Don’t waste your time on this game if you do , eventually you will need customer support and you will get told your fault best regards evony ... that’s after days of no answer and they investigate the wrong thing on the wrong day at the wrong time 😂 Furthermore I have played this game for years now and spent money on it daily ... to be treated the way I have over 20k troops and a ten dollar event pack is unacceptable when I have spent thousands on this game , but I assure you I will not be spending anymore .......XxxCERBxxxVersion: 3.2.8

Buggy and a cash grabThis game has always had ads literally everywhere, popping up constantly and all over the screen. Playing longer than 5 minutes you get the point, you know where to go to buy things with real money, repeating it constantly is annoying and excessive. You’ll make a lot of money with micro transactions regardless of the million shiny buttons and banners to direct players to the store and the incessant pop up’s that actually drive people away. Second up, constant bugs. Your marches get stuck at 0:00 for ages, the game lags out and doesn’t do the things you triggered, crashes, events not working as planned/announced, and just now today it won’t even load because “your device doesn’t have enough space” when there is 30gb of free space on my phone! Is anyone testing your releases? Every “fix” pushed breaks even more things. Overall it’s a decent enough time killer if you’re willing to have micro transactions pushed down your throat and deal with the bugs. Rather complicated to learn everything at first and you’ll still be finding out how the game works for ages. Eventually you level up enough that it’s a push things a few times a day and wait ~3 days to several months for something to upgrade so it gets pretty boring unless you’re active in an alliance doing rallies..Heather4258Version: 4.17.4

Fake ads, lame game, money grabbingIt’s funny how they have all these ads saying “don’t you hate these fake ads for puzzle games.” But that’s exactly what this is. The game is nothing like the ads. Even after you unlock the stupid puzzle portion of the game it does not look anything like the puzzles in the commercials! This game is lame. It’s just another city building war game PVP trying to grab your money, trying to encourage you to spend money to be competitive against other people who spent money. It’s boring. It’s derivative. It’s completely unoriginal. And it’s absolutely trying to fake you out with fake ads that don’t look anything like the game using ads that say “don’t you hate fake ads that don’t look anything like the game!” Yes I hate the advertisements and ad writers of this game way more than I hate the boring, unoriginal hacks developing this game. I would rate it zero stars but that’s not an option. I’m willing to bet most of the 5 star reviews are fake. Take a close look, many of the reviews show 5 stars but the txt of the review says it’s false advertising and a money grab. Yes, I hear you saying “be patient, it’s an unlockable mini-game within the main game.” But that’s just It. The puzzle game is an unlockable mini-game, and your advertisements literally lie and claim it is the main game. And the puzzles don’t look anything like the animated puzzles in the advertisements. Stop lying!.Darth PlagueVersion: 4.23.2

Fun if you like glitchesI have been playing this game for almost 6 months. When I first started playing it was amazingly fun and addictive however, since the very first SvS (server vs server) war the matchups have been ridiculous. When you put a server that has only been around for less than 4 months at the time against a server that is almost 2yrs old that is the fastest way to kill a game. I am a spender but because of the uneven matchups I have cut my spending down to less than a quarter of what I would be willing to spend on a game that actually gives you a fair chance. Every SvS is the same the designers/mods pair new servers up against servers that are years older and more advanced. This is not how you get spenders to spend money. So that’s the uneven pairings rant. On to the glitches! The glitches are bad!!! Every time they release a new update the game won’t load properly for days. You send them messages/mails and you get no response for days. In between updates the game will load intermittently and then they put out another update (always the day before either a Kill Event/KE or SvS) and that means you come back in to a burned out shell of a castle unless you spend over 100k gems for a 7 day shield and put it on the day before. It’s ridiculous and short sighted. Unless you like glitches and wasting your time and hard earned money DO NOT download this game!!.Deonnaday82Version: 4.30.1

Fair Assessment; no bias!!! (Mobile Device User)The game is addicting and can help you to get through boring situations with ease. However if you want to be a stand out or at least formidable you’ll spend thousands. With that said, there are things in this game that they need to fix. 1) Lag 2) march speed button glitch around temples, buildings. It’s not visible once march starts or is off screen. 3) warning bell display glitch. Often red screen goes on longer then the scout or march. 4) the occasional inability to post battle reports in world chat. There are rallies from an unknown player not on any server competing yet being displayed in the watchtower bell area. 4) updates don’t change anything but events and sales packages. 5) they delay giving you consume rewards or achievement rewards and at times limited promotion rewards in order for you to spend more. At the same time, The same issues are always here. For example, you’ll receive teleport failures on an empty spot on the world map where you should normally be able to advance teleport to. With the amount of revenue this game receives you would think that you would fix these issues. And if you actually did youd make way more money in the long run. Keeping the glitches in order to motivate people to spend more due to a mistake or loss that occurred by no fault of their own is crooked imho. Thanks for hearing me out!!!.The truthhh1Version: 4.36.1

CoinersIf your not a coiner you should join active alliance. There are no lone wolfs in this game unless you have billions of power. That may not save you either lol. The more active your alliance and you are as a member the easier bubbles are to buy from alliance shop. You don’t have to coin to get bubbles just have to be in good alliance. This is definitely a game you’ll have to put time in to level up. Game is made for players who pay but if you join them you can benefit from them. Join there rallies to kill monster it would take a non coiner years to kill. I’ll be honest chances of a non coiner making it to keep 32 is almost impossible. Lol it’s impossible unless you pay at least a little. Best way to get rss is to never open anything ever. Untill you are going to upgrade buildings or make troops, traps. The better your alliance the faster you’ll grow. Battlefields are unbalanced. So one week your alliance may win easily next week your alliance won’t stand a chance. Svs is worse because of coiners. You would think say sever 150 would dominate sever 230. Lol not how it works in a game that is pay to win. This game would be awesome if there was no paying at all. If everything could be earned by simply playing. If you have hope of reaching keep 35 without paying don’t bother never gonna happen. Your life would be evony and you still won’t make it to k35 without paying..Tribe nationsVersion: 4.1.0

Don’t play this game, its a trapThis game is a trap do not start playing it, save yourself thousands of dollars. I have been playing evony for over almost 2 years and have spent a lot of money on it. Evony customer service is horrible and the game is very unfair, if you want to be a top player you will have to spend over $50,000 or more. I have been debating with customer service for over 3 months for compensation because the game glitched on me during an Allstars tournament and I lost over $1000 worth of resources trying to overcome the glitches. I provided video evidence to support my complaint but they still denied my request without providing any evidence against it from their IT department. They sent me compensation that was equal to about $5 worth of game purchases and told me I should be happy with that, which was insulting. Even if you are willing to spend a lot of money it is still a bad investment because Evony does not care about their customers. I am a big player on my server and VIP 18 but they still do not care, so trust me even the coiners get screwed on this game. This is my warning to you, don’t start playing the game, if you do they will trick you into thinking you can be a top player but they are always adding new features that benefit major coiners and unless you spend a $1,200 or more every week you will always be behind and lose in the end..TXTRTKLRVersion: 4.24.2

Save yourselfDo yourself a favor and don’t download this game. I have been playing for about 27 months now, and am still an active player. That’s what this game is good at, getting you hooked through feelings of accomplishment whenever you upgrade a building and failing to realize you’re digging yourself deeper and deeper into the whole. This is a pay-to-play game, anyone who says otherwise is wrong. Yes, there are players who don’t spend money, but they aren’t actually playing the game. You’ll notice after each update to the game that the developers and company only care about making money through macro transactions and continuously widen the gap between players who spend thousands (yes thousands) of dollars and players who spend 5 or 10 dollars on the weekend. There are so many flaws left untouched, yet they keep adding new things for players to spend money on and further the gap. This gaming company also has the worst customer support I have ever experienced, and I have played a lot of games. The game quite literally steals money from you. They also make it their mission to keep as much information from you as possible on how things work in the game, that way when you make mistakes, you have to pay to correct them. Sooner or later, you’ll realize you’ve invested so much time and possibly money that you just got to keep going with it..CopewVersion: 4.50.0

Poor Service - Poor ExperienceThe game is very glitchy. I have had my svs rewards go missing twice now. Mailed customer service both times to no satisfaction. My embassy reinforcement capacity suddenly changed one day. I mailed CS about this, stilling waiting on response. Boss Monster hunting parameters changed without notice. Again asked customer service to confirm, this waiting on answer for this too. I have other tickets in, now are getting addressed properly. They say to check my mails and/or restart the game. Typical deflection tactics. I am not a newb. I send screen shots and ask questions. Customer no service, they simply do not seem to care. My assumption is they are overwhelmingly in the negative for customer satisfaction. This customer is is extremely unsatisfied, that is fact. It’s a shame because the potential for an incredibly great game is so high, and it falls so amazingly short. The other reviews, and reviewers are correct, this game is a time and money pit. The amount of money spent in this game is obscene. Especially, when it’s compared to return. I’m talking upwards of $10k, and nothing for it, but a glitchy, stealing game!!!! This cooperation DO NOT CARE!!!!!! The truth is, you need to experience it to see the quirks for yourself, (omg, there are so many) and that’s the shame. My recommendation is to stay away, your life will be better for it..JibroiiVersion: 4.39.0

Fun but no supportIf you like growing your city and the thrill of war then this game is for you. However, plan to spend some money ($10,000to $100k USD) if you want to actually compete otherwise expect to play for years and years or get crushed by much larger players. In addition, there are several frustrating glitches in the game that will cause you to lose a battle or wipe out your resources. Don’t expect customer service to reimburse you or even respond in any timely manner. In fact, don’t expect any customer service at all. To be transparent this is my main reason for the low rating. Timely manner definition to everyone is all relative and may vary. My example is 1 month and still no resolution to the server glitch that caused my problems. Customer service responded in a week and half after I wrote to them but only stated that the “developers” are looking into it, however no resolution or judgment for my situation has been addressed so far and I don’t expect in the near future for this to be resolved. Several members that I played with have quit this game in frustration due to Evony glitches and lack of support. Some members have spent in the range of thousands of dollars. Just know what you are getting into before investing time and money before you start playing. Happy hunting to all..Crazy9876Version: 4.36.1

UnplayableUPDATE: This game has become so bad that it is unplayable. Real support is non existent. Testing done in production environments. Failure to provide timely resolution to anything. Server reboots without warning. It is a waste of time and money. If there were negative stars I would give them. The only thing good is the players. Update: I have issued 7 tickets and no real attempts to address the problems have been made. Within 24 hours I was asked to tie my user id to my name and email account, which in some countries is a violation of privacy rights. The responses provided are not responses and are largely ineffective . The platform is very unstable and and cause significant real losses to those who have paid for in-game enhancements. I will not adjust this review until the ticket backlog has been meaningfully reviewed. I would also encourage those who have suffered losses to do the same. The negligence of the support team and defect rate in game is so high that the game developers should start over, or fairly compensate those who have suffered losses. Update 2 weeks and now have 13 unaddressed tickets relating to in game losses. All I have received is bot generated responses. These are sent daily around reset. At best I would would never spend a dime on the game and at worst not play it at all. I am only on now to await resolution to inform other potential players..Shorty12345abcdeVersion: 4.15.5

Good graphics, but not what I expected from the adsI downloaded this because the graphics and puzzles looked intriguing, but it turned out to be just another war/battle game, which isn’t my kind of thing. Yes, the pin puzzles do exist, but you have to spend most of the time doing irritating tasks to get to the few puzzles that exist. Also, maybe it’s just me, but choosing “American” culture and having all the NPCs call me “My Liege” is…disconcerting. Note to the marketing department: Your ad blitz is going to result in a big drop in your ratings. You have only yourselves to blame. Puzzle gamers and battle gamers are two very different groups with not a lot of overlap. You’re targeting puzzle gamers with ads that claim that this is a “real” puzzle game. Of course people are going to be angry when they download it and find that it’s the biggest bait-and-switch ever. I’d rather have a puzzle game with bad graphics than a battle game with good graphics, and I’m not alone. Edit: From the developer response, I don’t think they’re even really reading these reviews. I acknowledged there are puzzles in the game. The problem is that they lied when they said it’s a “real puzzle game”. It’s not. It’s a war game with the occasional puzzle. Why would I want to play a game I don’t enjoy at all when there are, in fact, “real puzzle games” out there?.SanPNWVersion: 4.26.2

Greedy game doesn’t fix glitchesThis game is just to get you to spend and spend and spend and spend. If you don’t feel like putting tens of thousands of dollars into a game I would suggest not starting this one, because without that money you won’t be able to compete very well. Also the game is riddled with glitches that their so called “support” does nothing to fix. Every attack against players or monsters lags when the counter reaches zero it sits there for at least 8 seconds and sometimes as much as 30. This allows others to take the monster you are trying to kill and the player you are attacking to ghost or port and if you are waiting for your troops to return so you can avoid an attack it sticks you as having a march out and you get hit. Plan on taking constant screenshots of everything you do just incase there is a glitch that costs you troops and resources because if you don’t have them support will just tell you that their records show nothing happened and if t Oooh do have them they will still say their records show it wasn’t an issue and if by some miracle they actually admit it was their fault the pay back is ludicrous and the only way to fix it is to spend more. All of this makes a game that would be fun unbelievably frustrating and exhausting. If I could give it zero stars I would..Fallulah the Demon QueenVersion: 4.48.1

Loopholes that only financially benefit the makerSo the game is based on rules that players are supposed to follow. Rule breakers can be judged as “kill on sight” by the king. However, some clever rule breakers exploit loopholes in the game to avoid judgement and keep breaking the rules. They can still use “truce” agreements and after illegally attacking other players, quickly bubble up and teleport to avoid the consequences. While lucrative for the rule breaker, the person attacked is left with the damage. Financial damage actually if thei either lost resources they paid for or have to spend money to recover from the illegal attack. Even worse, a player that feels safe when using a truce agreement to protect from attack, can still get illegally attacked by the rulebreaker on resource tiles. Makers of the game, until you fix this and extend the truce agreement to a players troops wherever they are, resource tiles, relics etc. so they can be fully protected, I have to consider your game fraudulent and I will complain to Apple and my credit card company. And while you’re at it, anyone designated “kill on sight” / kos by the king should not be able to enjoy protection from truce agreements or teleports. This is taking the fun out of the game if a few rotten apples can spoil the fun. Looking forward to your response, my next call will be with apple and my credit card company..MattV.Version: 4.22.0

The FUN stops the first time you get attacked.I was enjoying this game, building stuff and making an army, sending my units out to collect resources and attack bandits and other npc units. I spent mist of a day working my keep to level 6 and researching and upgrading support buildings. Then I was attacked and I lost some resources, which is fine, but I lost the army I had been amassing all day in one attack. No thanks. That’s just not fun. On top of that I noticed global chat saying support for this game was garbage.?and soooo many things pushing you towards micro transactions. But really, I wouldn’t have deleted it except for my entire army getting wiped out by a much much stronger player. That just makes it pay to win, pay to shield etc… Clash of Clans is way more rewarding, even if you never buy ANYTHING, you don’t lose your army when a bigger player attacks you. So, I gave one extra star for the fun I did have, but getting attacked and losing your ENTIRE ARMY is not fun at all. Plus, too much micromanaging, why not have an auto train so I don’t have to log in to collect my rss and build my army… having to constantly harvest and click to make troops becomes a chore instead of being fun… though I might have held out longer if my army hadn’t been demolished by a much stronger player..Duke jonesVersion: 3.87.14

Amazing game! Questionable support.Let me start off by saying I have been playing this game for a few months. I love the ideas and principles of the game! Keeps you entertained for weeks on end and constantly has new events so that the content does not get old. However, when a problem arises, don’t expect support to be any help. I have had a problem where my general Hun Xin can not Star any gear of any quality for whatever reason. Over a week ago I contacted support to try and get the bug cleared up, and have been trying to get them to believe me since. The first support technician was going to check the logs to see what was going on, and that was on day 1 of the ticket. I am not currently on day 8 of the ticket, have sent screenshots, have downloaded the game and uninstalled it twice to try and fix any bugs, and can not get a response now from support. I wish they would have just told me a week ago to uninstall and not waste my time trying to fix the problem. Until they are able to hire additional service employees( if workload is high) and/or get better in the service department, I am going to have to take a hiatus from the game. I hope that they make a turnaround as this is one of the better games on the App Store if they would just put everything that had into it..SwiftysorgteamVersion: 3.84.3

Terrible - False advertisingI kept getting ads for this game. TONS of ads. After seeing the same ads week after week, I decided to try it out, because the game looked fun. -That game, being what appears to be a man trying to get gold, while avoiding lava and animals, etc. Pulling levers to make sure he gets to the gold, and avoids the hazards. I downloaded the game from the ad, and couldn’t even find that part of the game anywhere. I thought it was maybe just a small part of the game, and tried to “play” to get there. After a while of not knowing what I was doing, trying to find a point to the game, I gave up. There is nothing else shown in the ads, and I previously assumed that what I was shown was the main game. But the game in the ads is something I couldn’t even figure out how to do after some searching. Everything is super complicated, and therefore really disappointing. If this game isn’t about trying to get gold while trying not to fall on spikes, get covered in lava, or attacked by a big cat, then why is that all the ads show? I was tricked into downloading this game, and I’m not happy about it. Make the ads show the real game, not something completely different. I know I’m not the only one who downloaded this game, assuming it would be the game in the ads. I’d give 0 stars if possible..RawrrritskarrrVersion: 3.84.3

This game is 100% pay to win. Don’t get suckered into itI started this game thinking it was a puzzle game. It’s not. The puzzle part of the game is less than 1% of makeup of the game itself. It’s a castle building PVP game that makes it super easy to get to level 20. But then each additional level exponentially costs more in game resources. For example. My level 30 keep requires 136days to complete. But there are daily packages that can help you buy speedups. So playing the game without money is possible if you don’t mind taking months to grow a single keep level. Meanwhile the game has server vs server battles. While it sounds fun, it’s super broken (I believe intentionally). I belong to server 1008. We were matched up with server 800 something. What does that mean? This server has several months head start. One alliance on that server has more troops and power than our entire server. That’s fair right! Many people on our server were zeroed (all our troops destroyed, costing months of time and resources). But that is what the game makers want. They want you to buy more resource packs to rebuild. It has been fun, I can’t deny that. But this current match up opened my eyes to the reality that this game allows you to enjoy it if you continue to pump hundreds of dollars into it to “pay to win”.MagiusMarauderVersion: 4.23.5

Be selective about your serverIf I could give them less than a single star I would. I’ve been on two server’s now, both with their fair share of egos and bullies. The second sever is worse because the bully is a huge coiner. 5.3B to be exact. Server rules are NAP, but they don’t apply to him, or his alliance. This game is becoming increasingly difficult to play without coining. So if you aren’t willing to drop 2k every 2 weeks, find a NAP server where the top players are a peaceful bunch, and want it to stay that way. Evony is nickel and diming everything in game. The good stuff in the alliance shops are now limited on quantity. The game is being catered to large coiners who will drop anything to get ahead. The rewards for svs, battlefield, aren’t worth the costs to your keep. Players drop a few hundred easily to prepare for chalons, and the payout is horrible. The discrepancy in game play is unreal, and only getting worse. Also, don’t bother sending a service ticket. They rarely answer, and they definitely do not care if there is a bully on the server. Which is sad, it’s a game, but there are real people behind the keyboard. They have feelings, and I’ve heard some horrible things that have happened because a player lost everything. I suppose the moral of the review is be extremely selective, or don’t bother..The GraeaeVersion: 4.35.4

Obnoxious ADSThe Ads are extremely obnoxious on this game. If you think 1 or 2 ads is annoying you download this game cause it will give you 3&4 ads almost back to back. I say almost because you’ll get one just as your in the middle of doing something extremely important and time sensitive and then you exit out of the ad and try to proceed and bam another one and you exit out of that one and start doing what you were trying to do and halfway through it bam another stinking ad and wait your not done yet cause another one usually pops up too but don’t stop and wait cause when you do it never comes 🤦🏼‍♀️🤷🏼‍♀️. I’m petrified to fight during svs because of all these ads. They’ll definitely cause you to get attacked and lose all your troops if you attack someone during SVS or KE and the ads decide to pop up while your in the middle of try to put a bubble back on. No there isn’t really a good time for ads. No one wants them(but if you have to then please limit it to only 1 ad EVONY. I don’t care if you want the ads to change to one of the 4 & only put them on when we first sign in. Not while we’re in the middle of playing. I know I’m about ready to quit this game cause Ive been starting to feel like I spend more time closing ads then I do playing..Tjis is a jokeVersion: 4.54.2

Fun, but ultimately frustrating.Like most others I downloaded it because of the puzzles, which are fun. But you immediately realize that the puzzles are only there to get you to download it. They’re janky. But the real game was pretty fun. Building up your city, choosing where to put resources and research into…but it has zero balance when it comes to the pvp aspect. My realm was actually pretty cool in the sense that the king and its alliance actively enforced a no-kill pact against people that changed their name from the default, and were in an alliance. Which worked well. It helped people to build up their power. But every week for THREE days there’s an event that rewards players for attacking others and for this you either bubble or get attacked. It’s actually not too bad, until you get annihilated by someone who pulled out the visa and is 20x your power. They absolutely need to do something about this because unless you pay you’ll never do well during this event. It is 100% a money grab. You either pay to be able to buy the bubble you need to protect yourself, or pay to be somewhat equal in power. Which is really tragic because the rest of it is a pretty well thought out and deep game. Uninstalled after 3 weeks..Meltz688963Version: 4.23.5

Same old, same oldIt’s an ok game it’s just more of the same thing. Build and collect and wait, and wait, and wait and then get destroyed by someone who loves spending tons of $$..Big Buzzing Bobby BibVersion: 3.82.11

Reviews are done by BotsBe Aware, review seems to be done by bots, alot of 5 star with generic name and empty word. this is a intense Pay to win game, period..Redz989Version: 3.82.6

!!!DANGER!!! Do not purchaseThis app seriously messes up your phone. HUGE download when you first open it (very suspicious) Everything on my phone is slow ever since, even after deleting app..@nonu$ercommentVersion: 3.82.11

False adsFalse ads.TheGameGuyDotCoVersion: 3.82.8

Stealing moneyPaid for a speed up package... took my money, but never gave me the speed ups!!! That’s called theft... fraud... not okay... has ruined the whole experience of playing the game. Before this occurred, I would have given five stars, but this is not okay. Give me what I paid for!!! It’s been days and I’ve been given the run around by customer service. Update: got a response from developer, but it was useless... nothing being done and pretending they don’t know anything about me... bs... total rip off... this game steals money!!!!! They have everything to correct this and they refuse to refund me my money or give me what I’ve paid for... theft... fraud!!!! Update: what a joke! They are lying about giving me what I paid for. I’ve given them proof of my payment and I’ve asked them for proof of giving me what I paid for... It’s been 11 days and I have not seen anything yet of what I paid for... scam, fraud, theft! Don’t play this game... they’re lying, stealing fraudulent developers with no respect for the players. 😡.WolfeWisdomPlayerVersion: 3.82.10

Fraud -never installWorst game and its a paid game.dont install.Kp1943Version: 3.82.11

Lame, not as shown, etc, etc.I saw the ads for this game when playing a different game-didn’t we all? Anyhow, I figured that the game would most likely be entirely different from how it was shown and a borderline scam. But I like reviewing games (especially less-than-perfect ones), so I figured WHY NOT. The first thing I noticed was that while the puzzles shown in the ads are (sort of) part of the gameplay, the quality-even on the highest graphics setting-is waaay worse than shown. The puzzles are also either way too easy, or a pain in the backside. There are flash games that are better. 5/10 for graphics (Worse than the ads) The *actual* gameplay (upgrading stuff, fighting, etc, etc) has (IMO) way too many different mechanics and gets super confusing. The voices for the NPCs are really creepy ngl; they seem like they are tts bots. 4/10 for gameplay. (Boring, confusing) And don’t get me started on how dang infuriating it is that this game wouldn’t mute the freaking volume! When I mute my sound, I expect to hear nothing, so why was I hearing (seemingly full-volume) game sounds??? 2/10 for audio. (Wouldn’t mute with Bluetooth headset, derpy NPC voices) Okay, now, the (second) elephant in the room: bot reviews. Yeah, it’s really obvious. Next to nobody uses their real name in App Store reviews, but all the bots do AND it’s always a first and last name AND the names are always properly capitalized. Admittedly, whatever AI writes the fake reviews is pretty well done, so props to whoever wrote that code. 1/10 for coolness level. (But 8/10 for coding skillz) Also: scamminess level. (Idc that that’s not a word.) Medium-High. It wasn’t too crazy, but did try to trick me with sneaky wording sometimes. Be on your guard. Too long, didn’t read: 5/10, lame, don’t waste your time. EDIT: ok, nvm, the sound not muting isn’t a problem with the game, it’s something else. The NPCs still sound like evil robots, so my sound rating stays..Just_A_ReveiwerVersion: 3.86.1

FALSE ADVERTISING! Nothing like the adsWe have laws in Canada about false advertising. Reporting to on the store and the Federal Government for breaking “Truth in Advertising Laws” in Canada..KoldFusionVersion: 3.83.2

Can’t trust this developerLike so many mobile games today, the ad shows something completely different to try to get you to download the game. In normal markets, this is called “bait and switch”, and it is illegal in many countries. If they lied in the ad, imagine what other unethical things they will do in the game to get you to pay. Evony has a long history of this. Their web ads for the web game pretended it was a sex game to get people to click. It was so nototrious that gaming press outlets ran stories about it..Almo!Version: 3.84.0

Luck of the drawIf you get on a good server and find a good crew you'll have lots of fun. There are so many games just like this one though and this one does allow server bullies who power up huge and just wreck everyone else endlessly. Ruins the fun and unless you're willing to pay big money, there's nothing you can do about it. I'm waiting for the 1000 and first game like this, that forces big money players to move up into a likewise server so the free players don't lose their will to keep investing time to be fodder for the rich..MegayupVersion: 3.82.10

Do not waist your moneyThis games is very expensive and the rules are crazy. I have spent a lot of money on this game stupidly probably around $200 and they have set it up so you vacantly lose a massive amount of your wealth if you are attacked and to heal troops they want you to use the rest of your resources. It’s insane to spend so much money for such little return. The game also constantly crashes or freezes..Bach588Version: 3.87.13

Don’t Play This Bad GameThe program is buggy and is designed poorly. A recent city contest bug and many players got screwed by developers. Developers chose to NOT do the right thing to correct their mistake. Terrible customer service. Horrible translator interface. Greedy developers just want money. They will reply nicely to this review. It’s fake. They pretend to be nice because they know you read this. They don’t care. They want your money and if there’s a problem caused by them, too bad for you..ZaptopiaVersion: 3.83.2

This is all fake.The ads are fake and I have played the game for a long time and no where do I see anything close to what is happening in the ads. The developer will probably respond saying no but cmon we all know it’s using bits for good reviews. Also if the developer responds: he is a liar and should not continue making this horrible fake game..Shaking My HeadVersion: 3.83.2

Support is slowThey are very slow to respond to reports of players using racist, inappropriate or adult/mature remarks, comments and chatting on their chat system. They claim to have a system to investigate but allow the offending player to continue violating the rules while they “investigate” as opposed to lock their account while investigating. Do not let your children use this app until they can improve this process. UPDATE: it has been over a week since I reported several players using very racist, mature, and inappropriate language in the chat as well as engaged and behaviour that goes against the terms of service of the game yet the developers refuse to take action. I guess profits are more important to this developer than ethical action. NOT SAFE FOR CHILDREN.Nas7518Version: 3.84.11

This game is too much based around spending moneyThis game is hard to play if you don’t want to spend any money.Yellow75Version: 3.83.2

Systemic Racism in GamingThe game has no civilizations from Africa. I’m tired of this. Deleted immediately.Maestro sonVersion: 3.82.15

The adds are wrongIt’s sucks what the hell.GhhshshhshsVersion: 3.84.8

Just creative theftEvony is a very creative way that a company came up with to legally steal people’s money. If you buy a new TV from a store and they break it while bringing it up to the cashier, they go get you another TV and eat the loss. Here is how Evony would handle that: You buy a new TV and they break it while bringing it up to the cashier. The devs will offer you $100 back (if the TV cost let’s say $5,000) and tell you that if you would like you can buy another one while proceeding to load up your broken TV that cost you $4,900 after the ‘compensation’ without even batting an eye. They also won’t be able to wrap their heads around why you don’t want the broken TV and $100 back and just want what you paid for before they screwed up lol!!!! This in a nutshell is what Evony does on a daily basis to 99% of its customers..AmanageVersion: 3.83.0

Customer supportI had a really bad experience with customer support they weren’t understanding and they do not answer in reasonable time . Somewhat really disappointed for a game oriented on is community and the people that spend on it. I feel they really let us down. I would not recommand. I have played other games that are similar and this wasn’t an issue My player ID is PapiChummy.Chummy1274Version: 3.87.13

Poor poor. Did I mention poor Customer serviceThese people don’t know the meaning. You put dollars into this game and when they screw up and it happens far to often...glitches. They ignore you. Stay away. Do not put in money. Money Pit.DkiutVersion: 3.87.8

Not fun if you want puzzles, or don’t like PvPThe ads promote the puzzles, and there are some to start but after about a week there are no more puzzles. The big downside of this game is that is really no way to not participate in the PvP aspects of the game. There are days where you must attack other players to gain points. If you are a minute late in renewing the truce agreement that prevents PvP then you will be attacked by other players. If you don’t like PvP this is not the game for you..MkingnvVersion: 3.83.2

This app should come with a warning labelBe careful giving this app any of your money. They take their time fixing problems and just continue to pacify you with Emails.. still waiting to get what I paid for and it’s been over a week..CoffeeSlurpsVersion: 4.50.1

NOT AS ADVERTISEDThe game is advertised like a pull the pin type game but the game play is nothing like that and in the adds they say “you know those adds that are nothing like the actual game” that is literally this game DO NOT DOWNLOAD.Slange🇨🇦🇨🇦🍁🍁Version: 4.26.2

NOT AS ADVERTISEDIn the ad it was a puzzle game and that was not true, this game it a pile of burning trash!.Terrible! -BillVersion: 4.26.2

DO NOT DOWNLOADThis game is garbage I saw the ads and it said that there were no real puzzle games in the world and that there’s were, but when I downloaded it it gave me one puzzle and then it made me build buildings and level stuff up and when I kept playing, the second I restarted it it tried to make me spend money it’s all the same garbage as the other games just like this, the game is 🤮🤮🤮🤮🤮🤮🤮.Micro_890Version: 4.26.2

Another Chinese switch and baitThis is not a puzzle game. Another switch and bait. Ancient feeling graphics. Standard grinder kingdom building. Boring. Glitchy. DISHONEST. Re:developer response. Another lie. Your game screenshots AND video only show puzzles while the boring grind is actually 90% of the gameplay. Deceptive. Try again Sparky..DhemonVersion: 4.25.1

Ads always lieSo it’s like that ad like “this game is actually what it is in the ads!” And I was like “finally a game like that to play!” And then you download it and it sucks and it is NOT what it is in the ads.HeffikhioawVersion: 4.25.1

BruhImagine saying that you actually have the game in the ads to get money these guys tried to add a youtuber markiplyer and the quality isnt the same in the ads.PsidejjdjdjdhdVersion: 4.24.2

Not a pull the pin gameThis is a build, wait, collect, battle game with a few puzzles. The devs will tell you it’s a pull the pin game and if you complain about that they say that pull the pin is in there. Which it is, barely. So I downloaded it just so I could say, IF YOU WANT A PULL THE PIN GAME, SEARCH PULL THE PIN IN THE APP STORE. ITS THE EASIEST WAY TO GET THE GAME THEY HAVE ADVERTISED. I just see so many complaints and although I don’t play either of these types of games the deceptive adds drive me up the wall. Why would they not just advertise what they have because they might actually interest people who might actually want to play their game….Blondesunshine3Version: 4.24.2

Fake adsThey make ads of puzzles but then when you download it, it’s a generic base grinding game (like those zombie apocalypse games or clash of clans)..Cool7273Version: 4.24.2

If you enjoy dumping $ into a game THIS IS IT!The game is pretty unoriginal. Same as any other of the same model. Give you just enough to get started but leave you in a position where you NEED to buy packages in order to progress. Once you are past the protective status of the lower levels, prepare your self to be raided constantly by players of higher levels. There is nothing stopping a player any level higher than yourself from raping and pillaging your base. It is a game that lacks strategy and relies completely on the player purchasing packages to survive. The little battles that one does daily to earn some of what is found in the ‘in app purchases’ is never enough and is (IMO) set up to push you to spend $. Now of course, you are able to play without spending a cent; but be prepared to lose everything and not be able to compete for literally days while your troops heal meanwhile your equipment (such as catapults and the sort) requires obscene amounts of gems to repair so good luck if you don’t have gems. If you enjoy spending unlimited amounts of ca$h to level up and/or protect/attack then this IS the game for you..GlorybaronVersion: 3.89.11

Different from advertisingJust wanted to solve some puzzles like in the advertising, however it’s a different game looks like a strategy game . Uninstalled.Mehdii001Version: 3.89.8

So much games like this and it’s not any betterIt’s funny because I stopped playing once it started.Jack MartenssVersion: 3.87.13

In game charges multiply by 4Be wary of their In-Game charges for every 2nd time that I buy one set of gem package they have billed my account 4 times. I enjoy the game but not when it feels like you have a car payment... I mean really this is outright fraudulent thievery..HolowatyDawgVersion: 3.87.12

Evony stay awayThis game is horrible because the developers just want your money they do not care about the hackers in this game your account will be hacked your Facebook account will be hacked your info will not be safe......Evony stay awayVersion: 3.87.5

Support Doesnt Care for Non-Pay2Win PlayersA player was selling out the entire server to the enemy server during Server Vs Server event by telling the other server what the tactics and plans are and this is considered cheating based on game rules however because the player doing this is a Pay2Win player, support/game devs dont care that the game is ruined for the rest of the entire server!.CloZe0320Version: 3.87.3

Another Bullying GameIt’s another disappointing game where you enjoy building your game and then get destroyed by bullies with bigger cities that destroy what you’ve taken time to build. Creators should institute limits where you can only attack a city within the same rank so there is a chance for each to survive. Deleted!.Turboflex707Version: 3.86.12

Customer service is poor. Kind of scam in the way.The game platform has a lot of glitches. Gamer suffering big loss because of it as it is a paid game. Purchase package got double billing. Talk to customer service, always claim needs more investigate. No answer or resolution. Problem never solved! Rewards from spending not get delivered. Just a scam gamer’s money. Got double billing again today! I received a bill with three charge for two item I purchase on the same day. You use four different days records to make up that invoice charge? Come on! Based from your reply. The situation is even worse! I have been billed individually for those packs on the same day or the following days. Apple state that they don’t send invoice/billing until push though from your end. So who is responsible? Same issue happened in PayPal as well..TiabasicVersion: 3.86.12

Not as same as in the ADJust make a good simple puzzle game. You will get so many users . We just need a simple puzzle game . That’s why we downloaded it. It is not what we see in the ad. . In our busy life we don’t have a time to play full game just to get to that puzzle game as I am 35 years old and need something simple that I can play in 2-3 minutes everyday. This could be a awesome puzzle game but you made it so complicated for everyday user. If we really need to play that big building empire game , we could have played it on pc. Not on mobile small screen. Your puzzle game looks awesome in the ad . I repeat “WE NEED ONLY THAT PART” I am sure most of the users also agree with me . Why don’t you make that one? You are losing millions of user because of that. Anyways Uninstalling this one . thanks..Ks10sk24Version: 3.86.10

Fradulent Game - Do Not PlayNot only is the game pay to play, developers are frauds and you will lose money. Don’t play or spend money on this game because they will STEAL anything you buy or play for. Any in-game purchases can be stolen from the developers directly whether it’s troops, resources, upgrading items, etc. They are also able to rollback your progress. For example, they put in a transport button and told us builds can be achieved by working together as an alliance and then call this action illegal to take everything from you. The game is also rigged with bugs at every turn to make you lose more and customer support is non-existent. DO NOT PLAY.Mari GateVersion: 4.50.1

This game is horribleThis game is nothing like the adds not fun boring.Sophie decaryVersion: 4.46.0

Not as advertisedHorrible graphics, super laggy, no clear goal. The ad watched made it look like a puzzle game. It’s absolutely not.TooferfloofVersion: 4.46.0

Lying developersYou’re being pulled in by lying developers that promise puzzles, but it’s not a puzzle game. It’s a game run by developers that lie and create a game full of glitches that make you suffer losses in hopes you spend on the game. My friends and I suffered losses due to glitches and all the developers did was gaslight all of us when we reached out to customer support..TruthHurts~Version: 4.43.0

LaggyFun game, but customer support sucks and the server lag is horrible!.Fonceur07Version: 4.42.0

Customer servicePoor poor, had issues. Months and never taken care of , still working on it. Save time and money on this one . Rob And now adding again to review, gave game another chance, but loses generals and huge waste of time and effort. Save your money and time . So new day and week . Dealing with customer support and nothing getting done . Send screenshots told. Dont take screenshots with every action i do in game . Should so poor need to protect customer, game wont help fix problems. Rob.Rocnrob22Version: 4.39.0

Customer Support denies poor server stability.Game constantly lags and crashes during SvS. Customer support does absolutely nothing to compensate for any losses claiming “developers didn’t notice any errors mentioned” Yet the entire server as well as countless other servers report the same game issues all weekend..Belurion15289Version: 4.39.0

Not at all what the ad was advertisingNot at all what the ad was advertising. I wanted to play the puzzle game where you remove the bar to free lava, water or monster in the right order to access the treasure, not some kind of strategy ressource/kingdom management game. It seems like what was shown in the add is some side mini game you do… very deceiving add. EDIT (after developper response) Sorry but this is a crappy response. Yeah sure you have put a tiny little bit of what you showed in the ads in your game, but it is not representative of the core game play at all. It’s two very different type of game play. That doesn’t interest the same kind of players. It is still not an honest ads. People who saw the ads and clicked on it wanted to play a puzzle game and have absolutely no interest what so ever to explore your adventure grinding game. Not at all. Be honest in your ads and you’ll attract people who might really enjoy your game instead of getting deceived by a false representation..KawenIllustrationsVersion: 4.34.1

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