Jellipop Match Customer Service

Jellipop Match Positive Reviews

Love itI ADORE this game. I think it’s so much fun and the graphics and animations are so much better than most other games. I haven’t been playing for that long, but from what I HAVE played, this seems like an incredible game. My only concern is the fact that this game is steered towards children, and literally in the tutorial the CHILD says a cuss word. I don’t know why that was added including the fact it was so unnecessary, but whatever. I also think the additional thing that they have magic is unnecessary, but I’ve gotten used to it. Other than that, this game is so well put together! Very entertaining and fun to play!⭐️⭐️⭐️⭐️⭐️.Wordscape loverrrVersion: 7.5.1

Fun game, but BE WARNEDI’ve been playing this game for years, and it’s fun....HOWEVER, I feel it’s necessary to warn players about making in app purchases for gold bars. I have had three separate (possibly more) experiences where this game has charged me for purchases I have not made, and charged for multiples of purchases without authorization. I have reported these fraudulent charges to Microfun/Jellipop_match (and Apple iTues), and requested refunds from Jellipop Match, but each time Jellipop Match has refused to refund the money they fraudulently charged me. While they have credited my account with the gold bar packages, this still doesn’t make it right for them to make unauthorized charges and then force players to pay and not refund their money when they did not intend to make the purchases in the first place. I suggest to anyone who is interested in playing this game to make sure to either make sure to not allow in app purchases from this game, or keep an eye on receipts for fraudulent charges....and be aware that they will not refund your money if they charge you without your authorization..KirasayswhatVersion: 8.23.0.4

Good gameThis game is really fun! They have a lot of mini-games within it, a lot of ways of switching up levels so it doesn’t get boring and, so far, it doesn’t seem to be like some other match 3 games where you have to use a bonus (aka: spend money) to beat a level. My only real complaint is that nearly every bonus you get is for only a limited time. Either 24 or 48 hours. I’d really appreciate it if they’d do away with that and let you keep your bonuses until you feel like spending them. Also, Jellipop, you have an ad for “Christian Answers” that seems to be broken or is designed to not work. When it comes up during the daily wheel spin, it’s just aggravating because the ad doesn’t seem to ever close or finish. No X button, no ‘skip ad’, no ‘close’, nothing!! I just have to shut the whole app down and restart, but of course, I lose my reward. It’s incredibly frustrating..ScarlettdollVersion: 6.1.2

I love this game BUTI love this game BUT, the degree of difficulty involved increases to a point that makes it impossible to win without spending ALOT of money! I have been playing religiously for about (4) four months and am now getting frustrated with it! Sometimes during challenges there will be a few moves remaining and the game will switch over to tell me that I've failed that level! Some levels are impossible to win without spending more money! I also feel that upon winning one of the (3) three levels involved in the challenge, whatever moves that are left in say number (1) one level should transfer to the number (2) two level and so on!! If I win the number(1) one level with (10) ten moves remaining they should transfer to the number (2) two level and so on! We all know that your goal is to make money but what of your consumers who are not made of money? I would play more often and longer if this game were more user friendly!!.Ebonydove3Version: 4.5.0

Jelly BlastInteresting game!!!i Frustrating Game #227 is frustrating and seems impossible for the player to score. Love the games; but in game #240 the odds are outrageous against the player. No changes I like playing the games ;but the odds against the player in game # 292 is ridiculously unfair. Truly having a terrible experience trying to master 298. Seems impossible. Help!!! Why does the spends not add to my rewards sometimes the numbers doesn’t add on. Why? I really think the little auspicious cheating guy gets to steal too many points. Keep it fair. I am an avid player and I know competition is important ; but it’s really disappointing when you see points taken away that you have earned not added. He just puts up a question mark or exclamation point and pretends reading. 😟😡 I do like playing the game but it’s very hard to win points are not rewarded when made and the little guy stealing points and throwing up questions marks and exclamation points to say well... what can you do about it. 🤷🏼‍♂️ The games are very challenging. The games are very challenging; but I enjoy playing.😉 More enjoyable! Somewhat better no big deal..My it'sVersion: 6.9.7

Jellipop match I can’t stop playing this gameI wake up to this game, after Reading the previous review, I am going to go back and get three stars on every game. Thank you it’s a challengeBut it is doable very intense and I enjoyed it very much Very addicting, I would like a few changes, like playing for ranking, if u win, It should not take off your 5 chances, you definitely should not be kicked out if you’re still winning, very frustrating to win and then your amount of turns have ran down even if you win the last turn it feels like you kind of lose..TlgboxerVersion: 6.2.0

Cute gameIt's was little easy from 1st to 28 levels (for me anyways) but after that it's become more challenging.. graphics are cute and colorful.. the only downside is you need 5 rainbows (lives) to play one level instead of 1 so it's takes like 20 mins to reload but the upside to it, they give you 20 rainbows ( lives) once you let it completely reload.. I also notice that they give you couple mini games in the main game to get some extras to help you beat level.. bottom line this game is great 👍🏻.KARMKATVersion: 4.5.0

Mostly great! Better than othersLots of great eye popping achievements. And lots of playing options. Meaning you can do four or five different types of games. And they change from time to time. Biggest complaint is some games and levels are way TOO hard. Impossible to complete without buying more gold bars. Etc. I don’t have a complaint with developers needing to fund their efforts. I really hate being forced to buy stuff just to complete levels. The game where it’s earn a musical instrument is so hard I never completed a level. Ridiculous. But all that being said it’s way more fun than King games..GunfawVersion: 5.5.0

Fun game, but...This game is fun and the graphics are great. Also I love the concept, however there are a couple annoying things about this game. The first thing is the difficulty. Some levels are just impossible to beat. Level 107 which I just beat, asked me to collect the jellies. I had to collect a certain amount of purple jellies, but there weren’t any on the board and I couldn’t even create any. The last thing is the gold bars. It would be better if you made them easier to get after beating each level, rather than have to watch a video..AppQueen1301Version: 6.0.0

Candy Crush who?This game is waaaay better than Candy Crush. Same concept but not as boring. Some levels are hard but still attainable. No more being stuck on the same level for months at a time and no more waiting for those annoying tickets from your friends necessary to cross the bridge. No need to waste money to pass levels either, boosters are also easily attained. I highly recommend this game. If u live Candy Crush, you’ll love this game 10x more..Gamer girl 420Version: 6.3.0

DeletingI have been playing this game for years and am only on 80, mostly because it is so hard it’s not even fun. Why play a game that you can’t advance? I have deleted other games and was sad to do it, this one, not so much. I will play my other games where the developers are more interested in the players having fun and not to see how much money they can get from players. You probably don’t post negative reviews.NanasBBVersion: 5.2.0

What happened?I have been playing this game for countless years but since the last set of new levels you added, they are impossible to beat. I’ve never spent days on one level and it’s very frustrating. Im still giving you 5 stars since I’ve been playing so long but please stop making these levels impossible to beat..SlongstVersion: 8.8.0

Only good matching gameI’ve tried so many of these matching games and most of them started if very simply until I’d eventually get stuck forever on a level. This game is still challenging, but I’ve eventually been able to move on from levels I was stuck on. This game is also interesting; it has a variety of challenges and multiple extra challenges.JillianFNVersion: 5.3.0

Great GameThere are many unique features, which makes the game more fun than the usual match-three games. I like that I can choose among four different games. It takes a while to build rewards, but it is possible to play for a while, lose your lives, but still have five more lives on each of the other three challenge games..Sherlock homieGVersion: 5.2.0

Fun but...When you have far more things to get than moves allowed, it is frustrating. I find myself not playing as much when it takes days to win a certain level. Not everyone can afford to purchase lives or tools all the time. And that is the problem with these games. They are great to start with but the degree of difficulty is sharp when you are playing after a while..Desert joy1126Version: 4.6.0

Good game!There are so many different things to do in this game. I’m on level 72 I think and so far it doesn’t seem to be a pay to play type game. The levels are still pretty easy to pass and don’t seem to be progressing to quickly into the hard games. It’s fun and relaxing and I highly recommend!.ZbyteVersion: 5.9.0

Mute for advertisementsI’ve play this game for few years, my level now is 1202, this game is my 1st choice for time killing... Only one thins i don’t happy with is the sound of the advertisement play. Some others game once i mute the game, the advertisements will automatically mute also, but this game’s advertisements still with sound after i mute, some advertisements even don’t have option to mure..Wanwan95020Version: 5.7.0

That was the worst level!!!I have been stuck on it for weeks! Sometimes with the witch you do not give enough turns to get such high number of points. Sometimes I quit playing for days because I get so frustrated and sick of playing it so many times!.LaegeheadVersion: 6.4.5

FrustratingI never had any problems with the watch video And the free spins u get when watching a video. Then for the longest time u didn't have any videos u just had to wait 1 minute before u could spin again. Now u have the videos again. In the beginning and in the spins. Now I crash all the time. It's getting very frustrating.Lizzy442Version: 5.6.0

I can’t stop❗️📵I can’t stop playing this game. I wake up playing it and i go to bed playing it. It’s like I’m addicted to this game. Everyone should try out this game it fun and relaxing at the same time. I give it 👍🏼👍🏼and ⭐️⭐️⭐️⭐️⭐️. Thank you, 🥳 💕Inventors🧐of all the hard work💕 ⌚️💰🌡😓😭🤬."Nicole!"_7Version: 6.1.2

This game is different!I love this game! Just when you get a little tired of the format they change the games completely and give a new way to play and new games as well. Completely different. This has happened 3 times since I have been playing Jellipop Match. Love it!.MiminpscVersion: 5.7.0

Jellipop matchI love it fun game helps me think after a traumatic brain injury I received from a terrible car accident about three years ago and the sheriff that found says I rolled my car six times and was out there for about seven hours until he came out and found me barely breathing!.Tipper89Version: 4.9.0

Very addictiveI like this game better than pretty much any match 3 out there. Cute graphics , a story line should you wish to follow, neat events and quests. It’s just very fun to play and many things to choose from at any given time - but not too many. If that makes sense..Mary AliseVersion: 6.6.0

JelliPop Match not workingHelp! I got on today to play this game and the language is switched from English to Japanese or Chinese. It was working fine last night. When I click on that pop up, the app crashes. I cannot find where to contact tech support. I love this game! Please fix it..Ml8973Version: 8.21.5.6

Multiple Games in One.Love the multiple challenges and different games. Sometimes games appear rigged to steer you to spending or buying coins in order to win. When I finally use tools to win a level, suddenly, you get no combinations to work with the tools being used. That being said, I still enjoy game..RebelraulVersion: 6.3.0

Fun and challenging as you wantI enjoy this game on my lunch breaks and on my days off. It is addictive but I play to relax and get over a hard retail day. You can play as aggressively as you want or not. You can always go back to play a section again. That is why I adore it! It’s up to me how I play..LlstrowVersion: 6.4.5

Better thanI've been playing two other games for a long tome and they are very difficult and cheat you out of rewards achieved. I haven been playing this game long and give you a variety of rewards which is fair. So far the game is very fun and challenging..Play ginVersion: 5.1.0

Never failsAlways challenging and only game I need to pass time....still going strong... way more interesting than any other match game... just amazing combinations of tactics... and funny side story as u build a mall. U’ll never know till u get up there and u can without spending a dime....Bubb oVersion: 6.7.6

Fun gameWhen doing the step challenges where there are more levels to complete. It would be nice if left own turns would move onto the next level with you. Also we need a new quest. I have 200 stars and nothing to spend them on..Stella4568321Version: 8.10.0.4

GreatFun but gets harder as you advance. When you get to a stage with the witch I believe the game favors the with as you can see a move to fend her off but you can’t do squat until after she has blocked you. Don’t like that. Other than that it is fun so a fiver from me..FayBurgerVersion: 6.9.7

Fun, but needs improvementI enjoy this game, especially the variety of puzzles. However, it is too easy to accidentally press a button to use the gold bars. Should have a confirmation button before deducting the bars. Also, I object to the “evil” witch being portrayed as a fat woman. I do like the fact that I can play and advance without making purchases..Chiens2Version: 6.7.0

You must be French?In French it's en ce moment, but in English it's AT this moment. FYI, Calypso 41. App support unavailable today. Toon Blast is still saying "oops, you did not watch their ad" I have watched this ad so often I know it by heart! Calypso41. Toon Blast and Dragon ? Still causing problems. I have to count to 60 after the ad ends to be able to continue. Please fix!.Calypso 41Version: 5.6.0

Jelly blastI like this game cause you need to focus on the next move cause if it is the wrong you end up replaying the same level until you beat it I have been playing this game awhile now and I really think you shouldn’t have to start back at the beginning I think you should be able to start from the level you don’t pass!.CjkgdVersion: 5.6.0

EnjoyableJelly Blast has been fun. Some levels have been fairly easy and some have taken many, many 'attempts' before finally beating them. I don't spend much time playing but when I know I'll have to wait a bit, I do enjoy it..Bar-BQVersion: 6.1.0

Challenging and fun.When you get stuck, frustrated or bored with the level you're on, it gives you a few other challenges to do. Bouncing between all the challenge options is what makes this so fun. It's not just one game, it's many!! Love it!!.TraleivanVersion: 4.5.0

WonderfulA fun game that I can play and it doesn't crash. Deleted my other games due to frustrations and just started today with this one. Played an hour and not once did it quit or crash. The colors and graphics are fun. Thanks to the creators of this game. 👍🏻👍🏻👍🏻👍🏻.IamnejaVersion: 4.6.0

CheatersI literally just spent three days on level 786 and I give up. There are other games that won’t cheat and make you sit on levels for DAYS because I don’t want to watch commercials!!! Uninstalled!.Pinto BarbieVersion: 8.18.5.4

BugsThe game gets to the main screen asking you to start or click for Facebook. When I click on start the game kicks me off. Haven't been able to play for a few days now..Kissafrog1Version: 6.1.0

Bars are to expensiveYour bars are to expensive and when you have to get more to keep on playing you charge 19 where the other game only charges 9. Don’t know how long I will be playing this game because of that. I am now stuck when is it going to update?.GrammieCammieVersion: 6.9.5

Addictive game!Just started playing yesterday and have already lost a few hours or more to this game! It's a fun and relaxing way to spend time. It also gives you ways to earn coins and so on to help you advance. So far I really enjoyed it.Hjc1973Version: 4.7.0

I tried to contact them and let them know there was a problem.I got to level 532, however, now their adds are taking over the game. Even if you watch the add you get stuck in an endless loop..Was relly enjoying the gameVersion: 5.6.0

Can’t log into gameI love this game but, since the IOS 14.1 upgrade, I am periodically unable to access the Jellipop Match game. When the app opens, I can sometimes tap at the bottom of the screen and get logged in. Other times the app seems to freeze and I can’t log in at all. I haven’t been able to get logged in for the past 3 days. Please help..*LuckyStar*Version: 7.8.6

FunI love the way the game plays it self !i have been playing for fours years!this is the only game I am still playing and that’s compared to candy crush,But ,I don’t like the game that each move is three moves 4 each move !to Desperate !!.SweetwillieruthVersion: 4.6.0

Cute!I really like this game! Very cute graphics and I also love how youre given extra stars to update other furniture, but one thing that bugs me slightly is the grammar. I know it might not be a big deal but... it is for me :p Hope someone can fix it!.Lalaloopsyfan125Version: 6.2.0

FantastiqueTrès bon jeux.DevildamselVersion: 6.9.5

It’s funI wish it started from the beginning when I delete the game. You should have the choice to continue or start over..Mesha1234Version: 6.9.7

WaboritaReally enjoy this game. Would like better bonuses 🤔.Face Down in CaboVersion: 6.9.7

Make purple stars more meaningfulCan we have more options with the purple stars? I have so many of them from the levels. The upgraded renovations aren’t to scale to the purchased renovation. For example, it would take 12 red stars to finish purchasing/constructing a tower but only 10 purple stars to upgrade it. I suggest we make each type of upgrade have a cost, or allow us to have options to purchase renovations with either purple or red stars. The purple star requirement could be twice that of the red star..Ina0601Version: 6.9.7

MerciBien divertissant.Beni1942Version: 6.8.5

FunI enjoy playing this game! Highly recommend..Game's are funVersion: 6.9.5

AQ McGraw even ed lthe sees.TedonatorVersion: 6.7.6

SuperMais sorcière super difficile.CoutniccVersion: 6.4.5

SomiBest game ever.Sumayah88Version: 6.3.0

Jellipop challengeDo not like the current challenge . Loved the previous ones..PannienkaVersion: 6.4.5

JellipopmatchWhy won’t my jellipopmatch load.ShirluckyVersion: 6.1.2

GameReally good game.SdfhjkiyrVersion: 6.1.2

Jellipop maniaS. V.P. Ēliminez tous les " Bingo, Bingo Bang, Bingo Nice etc..... je n'en peux plus.....c'est assez énervant pour que je songe à ne plus utiliser ce jeux que j'appréciais avant que vous changiez le personnage! Merci d'éliminer tous ces Bingos ! S.V.P. Je maintiens le même commentaire... ils sont toujours présents et toujours aussi agaçants !.Papillon 196Version: 6.1.0

Jellypop MatchA great game..VaporeanaVersion: 5.9.5

GameGame is a good one.JudeIVersion: 5.9.5

ViforulExcelent Game.ViforulVersion: 5.9.5

Jellipop MatchGreat game..CribaggerVersion: 5.9.0

Jellipop matchAmusant.Quelqu'un dans l univerVersion: 5.9.0

Best game everLove this game.CreativeanonymousVersion: 5.8.0

AmazingVery nice.Manal-soufanVersion: 5.8.0

Fun butKeeps crashing since the last update..PawsinInkVersion: 5.7.0

Awesome!Still my favourite! Love the new update!.Chrisha1Version: 5.6.0

Love itGreat game!.01aimster😊Version: 5.6.0

Jellipop MatchAddictive! It’s hard to wait for new levels! My most favourite of all games I play!.ChicandsassyVersion: 5.6.0

Old scoreI can’t upload my old score when I changed to a new cellphone & I signed with my Facebook account Any help?.Asma talaatVersion: 5.5.0

I love this gameThis is a fun and relaxing game. I enjoy playing this game before bed..Passionfire3Version: 5.4.0

Statements little guy makesExcept for the negative statement when you finally get thru level “about time” game kills time and is quite challenging.Glassgosdog84Version: 5.5.0

Melli pop matchAwesome game colourful.Follow ofVersion: 5.3.0

HellipopsVery addicting.EmWarriorVersion: 5.0.0

Frustrating, but fun!Enjoy the game very much but it often takes several tries to get to the next level..TonerfisherVersion: 5.2.0

LoveThis game!.Oldladyme2015Version: 4.7.0

Best game and funEveryone should get it.L @ VCCVersion: 4.7.0

Fun gameFun game but you have to be patient to win!.Satia12Version: 4.7.0

Best game everLove this game!.ResahhaVersion: 4.6.0

Great graphics and creative boards. Just too costly.Love it, one of the best in the genre. But igp’s are a bit too muhc..DuffetteVersion: 4.6.0

Fun games and love you muchFun games and love you much.Rose 225Version: 4.5.0

Great gameFun fun.KimconanaVersion: 4.5.0

Jelly blastLove this game.C.H SawyerVersion: 4.3.1

AwsomeGreat game!.Marcolebel39Version: 4.3.1

Love it play it all the time 🤘I play it at night more relaxing two thumbs up.Mama GobinVersion: 4.3.1

Always enjoyableThis game is a long time fave. Challenging and few ads. Thanks!.CdnkudoVersion: 4.3.1

GoodHi.Gracezhou2014Version: 4.3.1

Jelly BlastLove it, love it.Cokemama1959Version: 4.2.0

Fun & relaxingThis game is so much fun with tons of thing to do. Love it!.Mako okVersion: 4.1.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 8.63.0.0

Jellipop Match Negative Reviews

Fun game but..........This a very exciting game and at first challenging but winnable and fun but after a while it get to the point that it’s hard to win boards to move the storyline along. It shouldn’t take days to get past a board and I’m talking about using all the lives or the free one and not getting past a line. You also talk about making it fun for all ages but I don’t see kids playing this for a long period of time because if they are not winning at a game they will quit playing. This game does make it to where you don’t have to buy stuff to win but if you don’t have any of the power ups it takes days to wind a round..DduncantylerVersion: 6.9.7

Fun game, But . . .Where is the bonus spin wheel?! I love the multi-game features and the variety they create, which is what keeps me playing. Over the last few months quite a lot of technical issues have interrupted my enjoying the game. I stopped reporting issues because I never receive responses to my messages. Issues include, but not limited to: not receiving earned bonuses, free spin malfunctions, and impossibly hard levels that can be won only with purchased power-ups. Before the game traded ownership, the spins were more rewarding, the levels were reasonably difficult and technical support incredible..55417McCVersion: 4.7.0

Can’t bypass message in foreign language to play gameI’ve sent messages (email) with photos but there is a message as soon as I try to access the game written in Chinese, I cannot read it and I will not click on it to access the game. That being said I’m being blocked from playing the game and no response to my emails for a fix. I’m extremely frustrated with no response with assistance And now you respond with if you’re still having issues logging in you can click on “contact us” in the game and send us a message. If I can’t get into the app how can I click “contact us” seriously.To dealerVersion: 8.22.0.2

FIX THE BUG THAT LOGS YOU OUT WHEN YOU SWITCH APPSHi guys! Want to play this game while also answering texts or quick checking the weather? You know, multitask. Like we all do on the phone. Sorry! Then this isn’t the game for you! I’ve been playing this game for YEARS, and am embarrassed at how much I have spent on it. Well now, anytime you switch between apps while in the middle of a game, be it to answer a text or any other task, it will cancel your game and log you out. I have lost bonuses, rankings, power ups, you name it because I’ve got to quick “pop out” of the app to do something else, even for a second. The game NEVER USED TO DO THIS! New update, be BS. And a total SCAM! IM OVER IT. Maybe it’s time to find a new developer who knows how to treat its customers instead of programming bugs that inevitably cause them to lose bonuses and spend more money..AmhatchVersion: 5.8.9

I love this game, but….I play 3 other games that after a while they help you win a few games in a row as incentive, this one not so often and I don’t like the fact you only get one red star per game. I think they should give you red stars depending on how well you’ve done: really good game 3 red stars, good 2, so so game 1, at 1 star at a time you’ll never get anything done, considering it will always cost money to keep playing..MygraciecatVersion: 8.13.0.2

TypicalThe game companies with this setup need to be warned lol: the second an American loses a large amount of money into one of these cash drainers you’re getting sued, and it will become illegal, or regulations will be set in place so you cant cheat to force us to pump money into it. We are all already in debt just for breathing in this country. Just wait; you just wait. 🇺🇸 So yeah, this is one of those games that’s easy and fun at first then BAM: can’t advance without paying for extras/help..Murderlina FarruggioVersion: 5.4.0

I like old one.I delete after new update..Good가리Version: 7.1.6

DisappointedThe whole game and all the levels has changed for me overnight. I have the same game on my I pad and both has same number of levels but entirely different..Farm123027Version: 7.1.3

Jellipop MatchSucks.... where’s the old game! Now I have to start back at the beginning ?.Judith 90Version: 6.0.0

IncentivesNot really getting any better....Chkymky39Version: 5.9.0

GoodGood.ChitaonhuntVersion: 5.8.9

CrashThe game is crash every time finished watching the ads. I didn't get the gold, and it wasted my time for at least the last 5 days. Please fix it. Thank you..Kinnon 07Version: 4.1.2

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