Ana The Game Customer Service

Ana The Game Positive Reviews

FIX BUGS PLEASEI am absolutely in LOVE with this game. I continuously check back to see if i missed something or if a notification didnt go through, etc. I am extremely upset because the game crashed and now anytime I try to open the app, it loads for a couple seconds then kicks me out to the home screen. I really want to keep playing! Please fix this asap!!.Ratings KingVersion: 1.2

Game crashes and impossible to play anymore :(I really do love this game and I was invested in the story line but I’ve reached a point where any time I try to open the app it just shows the loading screen, a gray screen, then it just crashes. Every time. I hope this can be fixed so I can finish this great game!.CatmomxVersion: 1.2

Well...It looks really cool and I really wanna play it but it won’t let me even get on it. The game keeps crashing before I can even get on anything... it looks so cool and I wish I could play it...Ari1559Version: 1.2

Please fix it!Was really enjoying this game but now whenever I try to open it it loads for a few seconds and then crashes! I need to figure out what happened!.Nikki5668Version: 1.2

🤨This game is....interesting but I get text and sometimes I can’t even answer. When I exit the game it says “are you sure you want exit” sometimes and won’t let me leave.Kk_cool_123Version: 1.2

Great game, but it crashed!I’d love to give this 5 stars, but the game froze and then crashed and won’t load again despite everything. I really wanted to finish this story!.KristanzakVersion: 1.2

CrashesLove game but crashes every time I get to the doctor and grid.FUGetGoodVersion: 1.2

CrashingAs soon as it starts getting good my app won’t start up anymore! I’m really disappointed..Chichichrissy@3Version: 1.2

It is so coolAwesome.SpideychVersion: 1.2

HiThis game looks great but how can i send a message?Ana sent a message for me but I can’t answer her.please help me please.DaneialandmaryVersion: 1.2

DecipherI love this game, but at the point where you have to decipher, I bought the three clues that were there, and I entered the clues into the sentence, yet it tells me that I lost the game!!.DamnmamiyourecuteVersion: 1.0.5

DecipherI think that there’s a problem with this part of the game cause it’s not working even with the clues....AriquiquiVersion: 1.0.5

Starts off good…Okay, but some translations are confused. Him and her for the same person. Also keeps crashing at the word with the doctor..La Femme NinaVersion: 1.2

Too long of a wait ?Graphics are good, concept is there. Cool storyline. BUT: I don’t know if it’s just me, but it takes way to long to receive messages. Even when the creator says that if I’m not receiving any than I’m supposed to be sending them but I don’t have that option. I open all the conversations and try to message them but it wont let me. So, I go on the app to check if I have any yet I don’t even after hours of waiting. It’s crazy. Please let me know if I’m doing something wrong..Rsf543Version: 1.2

BugThe “ D n't tr st n n “ txt received from the abductor in the game has a bug, it clearly spells out Don’t trust anyone but nothing works its just game over no matter how i type it out to him.PCh3vyVersion: 1.0.5

Ce bogue gâche l’expérience de jeuLe jeu est vraiment bon, l’ambiance est pleine de suspense, mais au moment où le Doc te demande quel mot tu vois en premier dans la grille, je ne sais pas si le mot doit être en français ou en anglais, mais en tout cas, je choisis un mot, ça dit qu’il n’est pas dans la liste, j’en écris un autre, puis je suis incapable de faire quoi que ce soit d’autre: le jeu plante (l’écran flashe et je me retrouve sur mon menu iPad). J’essaie de rouvrir le jeu, ça montre l’écran titre, puis l’écran noir pâlit, et ça plante à nouveau de la même manière, peu importe si j’attends ou pas avant de rouvrir. Pouvez-vous corriger cela SVP? Il y a aussi le bouton Calendrier trop sensible. Si on l’effleure en faisant défiler les menus du téléphone, le calendrier s’affiche. C’est un peu énervant quand ce n’est pas ça que je veux. J’apprécierais beaucoup que ce soit corrigé, merci!.Oli346804Version: 1.2

I’m stuckIt’s a great game but I can’t get past a point in the game there’s no prompts or anything so please patch this 🙂.WHEREDIDALLTHEGOODGO?!Version: 1.0.5

It’s a YesI don’t regret it, very nice game, the story’s super interesting and the characters are really cool !.YoanLeducOfficielVersion: 1.0.5

DecipherAt the point when you have to put the letters in the sentence. I’ve bought all three clues and it says I fail. I like this game but if you can’t get past a part of the game that’s needed, it’s kindof useless.Fix the matchmakingVersion: 1.0.5

Wow!Déjà sa fait même pas 1 heure que je joue & j'adore déjà ce jeux. Bon c vrai que je ne savais pas au début comment y jouer mais à la longue j'apprends comment. 😁 ❤️❤️❤️❤️❤️ 5 coeurs pour 5 étoiles à ce jeux.Lambert15Version: 1.0.4

Game phoneJ'adore !!!.CaramouilleVersion: 1.0.4

Meilleur jeux narratifs au mondeTrop bien comme jeux on sent qu'on est dans la peau du personnage.Maxoucat31Version: 1.0.1

GénialÉtant un grand fan de la série Lifeline j'ai toute suite voulu essayer ANA the game et je ne suis pas déçu. Plus tu avance dans le jeu et plus tu as envie de découvrir le fin mot de l'histoire.Tu ne peux t'empêcher de te demander qui est-ce qui fait tout ça. La bande-son très " creepy" rajoute beaucoup à l'ambiance. Un peut déçu des indices payants mais ce n'est pas plus grave que ça ^^ Je tiens à féliciter Almost Game Studio, vous avez fait un travaille incroyable. J'attend la suite avec impatience (si le 2 et le 3 est toujours d'actualité). Amicalement Jordan.Jord1298Version: 1.0.1

AvisJeu génial Merci à amixem de me l'avoir fais découvrir.Shiro2Version: 1.0.1

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Ana The Game Negative Reviews

Bugged out twiceBugs out after the doctor asks me what word I see in the letter grid. Totally freezes and when it reloads it starts to load and then exits. I updated my ios, deleted and reloaded the game and tried playing from the start of the game. Froze in the same spot. Waste of my time and interest. Because is was interesting up to that point, though not as fun as the two lost phone games. (btw the first time I played I answered the first word I saw in the grid, I can’t remember what it was, and Dr said that word wasn’t there. Second time I said “understand” and he said it wasn’t there. They both are so that’s stupid).KDCartlidgeVersion: 1.2

Keeps crashingI enjoy the game, but i get to the part where you are talking to the doctor for the second time and you have to look at the word grid and it freezes and crashes and i have to uninstall and reinstall and start over. I tried to message support in the settings but clicking it doesn’t do anything. Please fix the crashing so i can finish the game! 😊 i have an iphone X with latest update..Jennna<3Version: 1.2

Great story but it crashes!!!I love the story and I look forward to playing more if the bugs are fixed but when you get to the word puzzle it completely shuts down, when I tried to get back into it the app kept closing. :(.😝😝🔥🔥👋👋👋Version: 1.2

MehEnjoying the game, but the responses take forever (as a means of getting you to buy stop watches, which do not even work to speed up messages). Game crashes at point of second conversation with doctor (word grid) and had to uninstall & reinstall because it kept force-closing. Took so long to get to the point I was at that I likely will not play up to that point over again & will probably just delete the app. Not worth it.BabyChreezVersion: 1.2

Uhhh????????I’d say that I probably enjoy this game but in all honesty I can’t get anything to work. I can view images, videos, and text messages on a mobile phone in the game but that’s it. What’s the point? Read ALL the conversations between two people via text message? They’re not even like an interesting story in then it’s just people talking about sad or terrible moments in their lives.Sean HornsbyVersion: 1.2

Crashes at word searchI pick the first word I see, type it, it comes back saying the word isn’t in the grid even though it very obviously is, and then stops responding. Even after closing and reopening, it just immediately crashes. Huge bummer..SreffertVersion: 1.2

FixKeeps sending me to home don’t even load just straight back to home 😡.Koko 310Version: 1.2

CrasssshhhhWas just getting interesting, but game crashes and won’t start without crashing after the doctor’s grid question. My software is up to date, so that isn’t the problem. Also, grid had the word “clap,” but doctor says it isn’t there..ValoryQuartzVersion: 1.2

Game freezesIt freezes, and doesn’t let you play past the second session with the doctor. Definitely not a game to play at all..Marvelfreak3000Version: 1.2

DefectiveRecently downloaded app and go to open it. Immediately crashes and takes me back to my home screen. Uninstalled and reinstalled and the same thing happens. Disappointing..BlueJasmine93Version: 1.2

CrashesMentioned in starred review. Great game though. Fix the crashing and I will change my review (most likely).GigglingBug1564Version: 1.2

UhI couldn’t even play the game because it kept crashing when I opened it. :[ It looks like a great game but it crashes so I wouldn’t know..@icedochaVersion: 1.2

Frozen screenWhy it doesn’t accept the password I put at the beginning of the game? When I get to the apartment! :( please, what can I do!?.Obsidian06bsjsjVersion: 1.2

Text too smallIt hurts my eyes and I don’t see any way to change the settings..Arr2dee2Version: 1.2

The music is greatI would love this game but it crashes when I interact with the doctor. The music in this game is amazing..NatalieShaeVersion: 1.2

CrashedGreat story but i cant play.CaraismyfavVersion: 1.2

Dont waste yiur timeI like this game but most of the things are hard to work like all the apps on the phone and I wish it was more realistic.Not only that but in general I don’t think this app is not the best don’t waste your time on this!.Elianis HernandezVersion: 1.2

Game Crash!I was really enjoying this game, but during the word search with the Dr. The game closed and will not restart. Very disappointing...Volchitsa.Version: 1.2

CrashesAs others have said, the game crashes and won’t reload during the word search conversation. Sadly was a waste of time to attempt to play it..Winn246Version: 1.2

Bien maisBon jeu, cependant aucune explication pour le pocket watch et ce que l’on doit faire, de plus, j’ai tenter d’utiliser les pocket watch et c’est écrit que ça accélère le temps et fait entrer les messages que nous sommes supposer recevoir mais lors de l’utilisation cela n’a eu aucun impact et je n’avais pas de message à envoyer.. plante à l’ouverture tout de suite après la grille de mot.... j’ai tout essayer.CateeheVersion: 1.2

Not worth itCrashed after crossword, won’t reopen.XLlamXVersion: 1.2

Game stops workingI tried this on multiple devices but each time the game stops working with the word search puzzle. Took a long time to get there each time, not sure the story is worth it..SjsjsjjrevVersion: 1.2

Grille de mot du docLe jeu crash. C’est décevant car j’aimais l’interface....KariLynnBeaulneVersion: 1.2

BuggedLike with other reviews I’m stuck on the don’t trust anyone text. Until they fix it I can’t give this game any more stars..MacQ1907Version: 1.0.5

MehGame would be fun... clues are expensive and don’t work most the time. Was told due to glitches... good concept of game a little to hard to play for free or minimal amount..Jstar8647Version: 1.0.5

I love the game, but..At one point where you need to decipher a clue by adding words to a sentence, even after purchasing the clues, it still will not work.Lukep123456789Version: 1.0.5

StuckWhen he says don’t trust anyone me and asks what letters are missing, no matter what I put it’s wrong ?.OasisvsnowVersion: 1.0.5

Not worth timePoor puzzle design - no logic or analysis (induction rather than deduction). If you like guessing on puzzles this is for you. Poor translation with pointless micro transactions..HahwcwjwbVersion: 1.0.5

Problem with decipherThe game is good, but it keeps telling but the man keeps telling me I’m wrong when I decipher the missing vowels puzzle..ChaarakenVersion: 1.0.5

DéceventBourrer d'achat in app pour accélérer le jeu alors que le jeu de base est payant. Sérieux vous avez merder.MrGeekooVersion: 1.0.1

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