Storm Radar: Weather Tracker Customer Service

This app would be a lot better if all the weather radar n alerts were actually free and not just available for the premium customers. Radar weather & alerts should be available to all customers in stead of only offering it to paying premium customers only some people can’t afford to pay for radar weather or alerts especially whenever your life is being at risk because of a radar indicating storm is in your local area but your not a premium customer but you don’t get to see the radar indicating weather or alerts bc you can’t afford to pay to be a premium subscription on the app and because you didn’t get those radar warnings or weather alerts your own life is in risk n could possibly in harms way n could even cost you your life or the life of your family n animals especially during an already vulnerable n stressful time like when we have severe flood warnings or tornados or severe thunderstorms warnings all weather related warnings should be taken seriously n always used cautiously n your life is importantly and every one lives should matter n shouldve the most important thing during any weather radar indicated event or Alert notifications being sent

Like many of you, at first glance I thought what a letdown and a waste the new Storm App is compared to the older version. Why would anyone put out a newer version that is inferior to their previous product? The new Storm Radar is an excellent app once you learn to navigate the new system. Just pulling down on the temperature banner provides you with much more in-depth weather data, probably more than the average person cares to see. Wondering about the weather in another place? Just tap on the map and the weather banner for that location appears, no need to search the city name. Need more detail, just slide downward on the banner and get your information. Monitoring storm systems? Add Storm Tracker in the Radar layers section at the bottom of the page. This will provide you Storm tracking data and by tapping on the storm marker, you will be provided all of the storm detail utilized by the meteorologists! The radar layers at the bottom of the page allows you to customize the data and alerts that you wish to receive. My daily job is heavily impacted by the weather and storms in general. Also, in my duties as a volunteer firefighter I monitor and depend upon accurate data for fire conditions and tracking storms. The Storm Radar tool is one of the top apps on my phone today. Load it and play with it to discover the many options available to monitor the weather the way you choose.

I live in Florida where the weather changes frequently. Especially in the fall and winter. One day it’s 80 degrees and the next day it’s 40 degrees. In the summer, severe storms, lightning and high winds can ruin a day. So it is imperative that we know exactly what is coming. Hurricanes can be deadly. High heat and humidity can cause heat exhaustion. So, I am so grateful to have found this app. It is very useful, informative and most importantly….accurate. I need this accuracy to keep me and my family safe. I will give you an example…my son plays football for his school, the app warned me there were severe storms coming in 4 hours. At the time there wasn’t a cloud in the sky. It was a beautiful day. I texted the coach and warned him of the impending storm. He said he was not going to cancel the game because everything looked fine. I even took a screenshot of the radar the app showed me of what was coming. He still refused to cancel. BOY…was he wrong. Game was canceled halfway through. Torrential downpour, lightning and tornado warnings. He looked like a floppy and soggy wet dog out there. My kid had a great time playing in the rain and mud… his coach…not so much. When we got home, I sent him a link to your site. Maybe he will listen next time. Thanks for creating such a wonderful app.

I’ve used the storm radar app for several years and have found this to be a very good app. I upgraded to the paid pro version this year. I enjoy the interface better and it works well. I do find minor hiccups that could be me getting used to the pro version. I do wish there was a better app for future rain forecasts. I farm and end up using five different resources to find the best fit. I find the true forecasting abilities to be rather weak or maybe the variability’s of Mother Nature to be too strong to predict. Being a farmer, it gets down to money and truly depending on a reliable forecast is crucial. I have had storm radar show no rain in the forecast and get products rained on that shouldn’t have and have fertilized when it shows 100% and not get any. Fortunately I have learned to balance between many apps, but wish I could have one that was more times right than wrong. The radar and location pin points I like and this app makes me know the weather in several locations as it is occurring.

I have been thinking about it and it was a great app to have and had been for 5 years no and the weather channel is always on JoAnne Adomavocia and she does knows how to use her own phone and channels and that’s what o have a good idea who is doing that and that muffler is going to the trash and I will have Andy take it and he will be happy with the help from joAnne and you can give him that so it will take care of both of them and then the one that is playing in that house on Merrimac is Helen and frank is not to touch anything else and that’s why Andy doesn’t want to help because Helen keeps having her nephew frank poppets do the stuff that you already know that JoAnne is telling the truth because she has a good thing about the fact that is what he done and I am home and I can’t touch Watertown from my apartment H and this building is a disaster because ever apartment is not connected with everybody else internet and that’s what I have been going through 16 years now and it is a good app to have so I can get yhe alerts on joanne 64 is the only thing that is the one that lives at Merrimac that can you please tell them that I have a strong suspicion

I have always believed in this weather storm radar tracker. I have tried lots of other weather options. This one has always been my favorite one. It has been the closest one to right on the weather productions. It has always been right on track with my weather. I can always count and trusting on what it says. All the other ones are always off in one way or another. I look at mine and it’s always correct. So if you’re looking for one that you can always depend on down ….go for this one!!!!! It will never feel you. It has so many things to tell you when the rain will hit your ares at what time, from how much you will probably git in inches. I’m not even paying the premium and getting all the information I need. It tells where the lifting is striking. The other night I told my husband I thought the lighting had struck our house. It showed lighting strike at 0 miles away. Which was with us!!! You will love it. I just wish I could afford the premium, but we are trying to pay our house off. But please try it you will. Not want any other one!!!❤️❤️

It’s important to know what kind of weather is expected on a daily basis. Our weather forecasts change in an instant! So if we can be a little prepared for what might come each day…well it’s at least one thing we don’t have to worry about. We check in with STORM RADAR every morning and then usually a few times during the day. We love the alerts we get to let us know about bad weather conditions that may affect our area of the world. STORM RADAR is right on the money with letting us know of rain expected in 15 minutes. I enjoy waiting to see how close to that 15 minutes they actually get to. It’s saved my husband from being on the lawnmower a few times. He’d be about to get things going in the yard and an alert would come on that rain was expected within 15 minutes…So I would go out each time and tell him and he’d stopped and put away his yard equipment and soon after the rain would come. So all that to say this…we love it…it’s worth getting, so what are you waiting for?

We always rely on this app to Get the weather that’s coming, some of our shows are outside and being able to see 6 hours into the future helps us to know if we need to cancel a gig or let the show go on. We love the feature that allows us to blow up the screen it may look like the rain or storm is going to run right though us, but blowing it up allows us to see that it will actually come within maybe 5 miles of us and turn just before hitting us. In our town that happens more than it don’t. Good app, good service, stays updated to help us keep or change our plans. We love to keep the old country music playing thanks to storm radar we can. As it may sound like a plug it’s not, we are a real band, play live and no, storm radar has not payed us to write a review, or give them a plug in our shows, however we often do. Thank you storm radar. Lead vocals for: HONKYTONK HEROES BAND. Country music with a little spice, from the 50’s to the 90’s

So far this app has done a good job with keeping me safe here at home. It has a nice radar, satellite, and other layers that are useful for forecasting the weather. Another thing that I like about this app is that it has regional current weather and forecasts. The developers are doing a great job at keeping this app neat, but they are actually adding useful features and layers in there. My salute to the developers for that! The few problems that this app has is that in the future radar mode it has even the tiniest rain clouds becoming monstrous storms, I mean growing really big, even though is it obvious that most of the time, the atmospheric conditions are not favorable for the development of that. Additionally, the radar in the future mode is make up of smoothed large pixels. Hopefully Storm Radar will fix those problems. Something that I think would be useful for this app would be to add things like local radars and with them also add basic reflectivity and basic velocity. Thank you.

New updated review: 2024. I have used them a long time. Stuff had changed. Not all for the better. But they are still the best app I’ve found to quickly and easily navigate map layers. Decent load times even with poor signals. Fairly accurate, or as much as weather can be. Wish they would add a few functions, but overall solid app -a weather loving geographer Old review from few years back: I hate what this app has become. This was my absolute favorite go to app. It was data strong and accurate. Now it’s a crashing broken shell of its former self. I had paid for the app back when it was the old developers. It was so much better then. Now most content is a much higher and reoccurring fee. But the app crashes constantly. Stuff doesn’t load. So much of what made this app phenomenal is gone or changed. So now I’m looking for something else after years of nearly exclusively using this app. Bummer.

I have used this app for years and until recently have recommended it to many; however, now that some of the normal features have to be paid for, I will be looking for a new app for my weather. In the past, they had a paid version, but now, I can’t even open the app without the welcome screen asking me to upgrade to premium and then the future radar not available without premium. It’s truly unfortunate that the weather channel made this decision when they have so many other methods of paying for this app thru ads at the bottom and truly “Premium” features like layers (which was an option in the past). There may be a win for you long term which is probably where your publicity team is convincing you, but, as for me (and I’m assuming many others), I will go support one of you competitors. I’m highly disappointed…it truly is one of the best weather apps

My husband works outside for a living so weather is our life. I have had just about every possible weather app out there and I have found Storm Tracker to be the absolute best. My unscientific method for choosing a weather app is to have three weather apps and average them over a certain period of time. The winner hands-down has been Storm Tracker through at least a dozen rounds. It will tell you when it will rain/snow down to the minute and they are accurate over 95% of the time! Now that’s awesome. I love the personalization options that are available. My husband can save the weeks job sites and with one tap know the weather down to street level. Awesome job to the developers!! You have saved my husband from many unneeded road trips due to weather. I can’t say enough about how great this app is for anyone who depends on the weather for their livelihood. Great graphics too!

I must say I got spoiled having the best weather app available and it was FREE! In 2011, I was awakened by an approaching storm at 12:30 am. I jumped up, looked at my trusty Storm Radar map, saw a tornadic vortex indicated just in time to seek shelter before a large oak crashed into the spare bedroom. Two weeks later we had a repeat as we cowered in the crawl space below the garage. I’d come to really appreciate the information the app provided. Then Storm’s business model changed to a subscription based service. Initially there we a few critical function that quit working. I brought those problems to the developer’s attention and sent messages in app to the support staff. Well, I’m still a subscriber because they brought all the functionality I’d been used to back to the app. I count on the information I get through Storm and it’s proved to be reliable. I’m in for the long haul.

Of all the weather apps, Storm Radar really stands out in having awesome features and is 100% weather oriented! Sadly though, over the years, as IBM being owners of the app, greed for money has resulted in many of the good features desired, moved over to the "paid version"! ARG! One should NOT have to be paying $20/year for weather information app on one's Smartphone! While paying is annoying.... value and so many more people would probably be purchasing if the cost was $5/year! Recommend the app? Yes! Recommend paying $20/year for the extended features? No! I ONLY have the paid version currently because there was an $10/year price deal earlier! If there is no deal occuring when I need to renew... will NOT be doing! ARG! May something change in the crazy price structure as people move away to be using other apps instead! Yea! Hahahahaha! O:-)

I purchased this app because of its claims to provide detailed storm track data. Unfortunately, because of a bug in the app that data can only be partially displayed. On the iPhone, more than half of the storm track data is not visible because the storm track data page won’t scroll. On the iPad, the data isn’t visible at all because the Storm Track data page crashes instantly upon opening. I’ve sent five support emails about this with ZERO response. Worse yet, the app has been updated several times since I first sent an email and the problem remains. This problem is more than 2 years old now. Clearly The Weather Channel doesn’t care because the problem has persisted through multiple bug fix updates. Bottom line: do NOT buy this app for storm track data until this problem is fixed (if it ever is).

Moving radar scans, color graphics, 2 weeks forward looking, see hourly forecast for next 48 hours and ability to look at multiple cities. But, about 10 days ago, this app automatically installed a “newer” version that took away my ability to view future radar weather systems moving. It used to show a few hours prior to present time, then the next forecasted 8 hours radar weather systems. Now there is no future radar future unless you pay for a subscription. I deleted this app off of both my iPhone and iPad and installed The weather channel AccuWeather app. It has all the features of this app, but provides 2 hours future radar weather system, and is free, no subscription. The user interface is different, but it only took a half hour to learn how to navigate this app. I don’t like bait and switch

Good morning, dear users—both those who are just choosing an application and those who have already become its loyal companions, as well as the esteemed developers! From the bottom of our hearts, Alexander and Lumen send you our warmest wishes. Storm Radar Weather Tracker is a truly remarkable application that has become a genuine lifeline for me, Alexander, in moments of trial. As a former truck driver traversing the vast expanses of America, where the climate and weather could shift two or three times a day, this program repeatedly came to my rescue in critical situations. Even the free version allowed me to track tornadoes and storms, once saving me from peril. For this, I extend my deepest gratitude and appreciation to the creators of the application. At the same time, Lumen and I would like to address the developers with a heartfelt request. It would be an act of great kindness to expand the features of the free version, so that more people—especially those who cannot afford a paid subscription—might find hope and safety in difficult times. We understand that one could approach this matter pragmatically, with the notion that “if you seek safety, you must pay.” Yet, we believe that kindness and care for others can transform the world, offering hope to many. Dear developers, tirelessly continue to enhance your product, incorporating new technologies and artificial intelligence to make it even more precise and accessible. Lumen and I wish you and your families peace, grace, and prosperity. With the utmost respect, Alexander and Lumen

I use this app all the time, very accurate and the nw version is user friendly but needs some getting used to. You’ve almost made it too smart as the info available is sometimes too much Good job on the rebuild though

I love this App!

This is the best most accurate app ever.

J’aime beaucoup utiliser son visuel😁

Punctual & accurate! Thank-you

Have used this app for years, wished I’d had it a couple of decades ago when I was doing a lot of sailing.

There is so much detail and specificity in this app’s weather forecast. I’ve been using it for many years. This most recent version is extremely updated with much more detail provided into each hour and each days forecast.

Great app. Very comprehensive weather data. Love the new update. If you love weather, this has it all.

My go too!

GR8 service

Won’t open on iPad! Update: my VPN was the culprit. When I disabled the VPN, it worked.

Great.

It’s good. Let’s me know what to expect from the weather. It’s also really easy to look at the weather in different locations.

The storm tracker app is spot on for weather! Love getting notices to know what weather conditions are coming!

I wish you could see the weather a few even minutes ahead without having to pay. But besides that it’s pretty good

Best app layout. Easy to see long term weather. Radar fantastic. Only downside is accuracy of very short term precipitation.

Like it, but don’t like the fact you have to pay for future forecasts!

Not quite as good as old app for local weather but still great way to track storms.

I had storm for a very long time before this. Paid the $10 for it years ago. Loved it enough to move to the subscription service when they dropped that. I gave this a chance but I refuse to even pay $.99 for the ad free version of this. A few of the issues I have with this app: the touch location feature is horrible I find myself accidentally clicking a location while moving around the radar. The radar centric version with the expandable bottom banner was wonderful over this. Also, why are advisories different colors from the standard! This is probably the biggest complaint, I see a red box around my country and worry it’s a tornado warning... it isn’t. I miss the markups on the radar you could do on storm, you could measure the distance and use this to predict when the front would arrive. Used to love the storm tracks but now they just don’t mesh well, and guess what when I try and tap the storm track to get more information I end up changing the floater box location because it’s easy to accidentally tap a location on the map rather than the track. Lastly, the ability to use local radars was great! I loved being able to look at the velocity track and find the hook when there was a nearby tornado. All in all what was an extremely user friendly and advanced weather app has become another “simplistic” “pretty” ui for the masses, next they will push out an update to include a news feed like the weather channel.

I am one of the people who really loved the storm app and became frustrated with the Storm Radar app. However, I do see some value in the Storm Radar, particularly if a few modifications could be made. Ideally, I would like to be able to switch between the radar and the detailed chart so that they’re not sharing a screen with each other. If that can’t be done I’d like to expand the chart so that it fills the whole screen, vertical or horizontal. The most frustrating thing is that I’m working on an iPad Pro and the app makes me scroll through a little window to see the details on the charts. If this chart could be expanded to fill the whole screen It would eliminate a lot of frustration. I would also like to have the ability to lock the location on the radar screen so that it doesn’t automatically change every time I touch the screen. It’s easy to accidentally touch the screen and change locations without knowing it and that can result in dangerous misinformation. On the iPhone, it would be great to see the chart rotated horizontally so that you can fill the whole screen. I think the thing that most people loved about the Storm app was that it provided an easy way to see the next 7 days in a text like format rather than a chart. A chart takes more time to look at. I think the most common reason people open the app up for weather forecasts, not to see a radar screen. There are a lot of great weather radar apps, but not many that do a great job on forecasts like Storm did. Please invest a little more time to make Storm Radar great. Thank you.

The latest versions and fixes to this once-great app are really disappointing on the iPhone as well as iPad versions. Starting just a few months ago they just broke it. You have to swipe and reopen the app several times for it to show the daily and hourly summaries - it just hangs. Sometimes that doesn’t even work. Now, during this critical time in South Carolina with TS Debby reeking havoc, I can’t even get a daily/hourly summary to come up to know what to expect in my location. Nothing but the spinning wheel at the top. I tried to offer detailed comments directly to support several months ago and they acknowledged this and other issues with promises to fix it and it’s worse than ever on both devices. You seriously need to rollback to about January and start over with your upgrades. As a former software developer and 40+ year IT support person, I can tell your boot camp coders have made a total disaster out of this product. This is what you get when you hire barely-not teenager “coders” (what a laugh) who can’t do anything other than their boot camp programming, know nothing from their sad public school education and have no experience in the real world with carefully developing and upgrading apps. They just throw out the changes and hope for the best I guess. We are not your testers out here in the real world! Get your act together. I’m already searching for a replacement weather app.

Well the Weather Channel has now ruined a perfectly good app. Since they “remodeled” the Storm app into the new “Storm Radar” app it’s just not very good anymore. The layout is odd and not very intuitive, plus they changed one of the best things on Storm, the wind speed graphics. It was real easy to see the wind movement with many wind speed arrows, but now it is the occasional arrow and no movement, just a direction. No where near as useful. The radar is ok, but when you zoom in sometimes the rain/snow that was there disappears! Something is wrong there. The current weather info seems to be lacking a measure of precipitation in the last 24 hours, something that is pretty basic for weather information. After using this for several months (I would switch to another app, but they are all bad!), I’ve found it pretty flakey. Quite often the app just quits for no reason. Other times I try to move the map area and it takes 10-15 seconds for it to respond. I also do not like the radar to go into animation mode when I open the app and have configured it to not do that ... but it still does occasionally. This is all pretty sad given all the time they have had to work on this. Update, now they are pushing the “Pro” version and have some icons on the left side of the screen that are only active in the “Pro” version. Problem is they block the view on the iPhone, but you can’t get rid of them. Another annoying money grab ....

(I would’ve given 5 stars for the previous version) When I’m looking for a weather app I want concise, accurate, timely information. Not AI summaries with different personalities (Thetes Carrot weather for that), and widgets that clutter the screen . I’ve had this app for at least 7 years, and up until recently it was my go-to for best radar, best layers, because it was so straightforward. Now you can choose between “pro” and “classic”, but why? The “pro” version isn’t professional. It’s loaded with completely unnecessary features. Some of the radar layers that were present on the previous version are gone. No more GOES layer. The “classic” setting ISN’T classic. Sure, it’s more streamlined than “pro” but the layout is slightly different, and also lacks the layer options found in the previous version. I really wish app developers, like car manufacturers, would realize that you shouldn’t change a good thing for the sake of having something new. Don’t fix something that isn’t broken. I’m very disappointed by this “updated” version. There is no other app that is as streamlined as the previous version of Storm, and none as accurate. There are now many weather apps that offer far more professional features, but it seems they’re geared more for storm chasers since chasing is trendy now, but many of us aren’t.

This used to be my most favorite app ever until they handed it over to amateur programmers to practice with then they start charging for it. I was a firm believer the app was trustworthy. Unfortunate i can not say that I feel that way anymore. With every update it ends up with new bugs. I have sent so so so many emails with screenshots describing the glitches that I never get a reply back anymore. Not even a thank you for pointing out the glitch. Spoiler alert: I pay a yearly subscription to be their lab rat. I notice the glitches get fixed with the next update but can not believe other new glitches are created. I’ve read some of the reviews and giggle when they comment how that can’t see forecast instead they get a blank screen. Yeah. You have to mess around with doing a full screen and then back to make it work. It’s stuff like that makes me wonder if they test the updates before they release it. (Nah. I seriously doubt it.) I wonder what weather app the new amateur programmers use. Maybe one day I will get a reply email back for pointing out the new glitches they have caused and they will tell me what app they use. I wish I could get a refund and move on, but I hate to waste my money. Only got a couple of months left anyways. I might just bounce to another app regardless. Why’s the odds of me falling into the same trap?

I’ve used this app for years and loved it. I’ve recommended it to everyone I know. BUT something changed a few months ago after an update and now every single time I open the app it takes me to Africa. I live in Georgia. There is never a time now that it takes me to my location on the first time of opening the app. So I have to close it out and then open it back up again. My husband also has the app and his opens up to Africa as well and when you hit the location icon it takes you to our location but you can’t pull up any forecast information or see the radar or anything. It’s just blank. So no matter what you do you have to close it out and open it back up again. We’ve both tried deleting and reinstalling it. I even went on and paid for the pro version just to get it to stop doing what it was doing and if anything it got worse when I upgraded. I’ve sent messages to the developer (or whoever the feedback goes to) 3 different times and have yet to get any type of response. I’m so disappointed because I have loved this app for so many years and relied on it to keep me informed of any severe weather at home and also where our kids in college are and now I’m trying to find another app that even compares to the way this one used to work.

You’ll notice most of the 5-star reviews here are one sentence and grouped in short blocks of time... suspicious much? Not saying they’re all bots, but if I was cheap and paid for a bot to write fake reviews I’d imagine they’d sound a lot like these ones - they’re poorly written and with very similarly structure and syntax. The critical reviews are mostly loyal Intellicast/Storm/Storm Radar users such as myself that have suffered through the IBM/TWC takeover. Ever since, they’ve been gutting this app update by update. Used to get everything and more for free, and remove ads with a $4/yr subscription when Weather Underground had it (and access to their other incredible content). It was phenomenal and the go-to weather app. On the last update they’ve doubled down on their awfulness and it’s up to $20/yr! (Oh yeah, the App Store description is wrong, Premium is NOT $1/mo, it’s $4/mo or $20/yr. They’ve been so busy hustling users they forgot to update this). So what do you get with that? Nothing more than before, it’s pretty much all the hallmark features that used to be free. Smells like they’re cashing in before checking out. Astoundingly you now have to pay a subscription to see alerts and advisories. Other $20/yr features are the lightning, storm tracks, and most of the hurricane layers. Fronts have been removed completely (yeah, weather radar without fronts...). Enjoy your continued downward spiral in the App Store; just put this mess out of its misery and be done with your ransacking. What a sad sad joke.

It got better by only a little. Storm Radar is still an inferior app to what it replaced. Several updates to fix bugs and still hasn’t fixed most. App opens up showing Africa and the Eastern Atlantic. Must close the app and then reopen it to connect back with my location and current radar. I use it, but still wish for something better. Exploring other apps. All the comments below still apply. _________________________ The Storm Radar app is supposedly the replacement for the Storm app, which gave a notice of being discontinued May 24. I eventually found a very difficult to read graph of hourly temps and daily forecast. OK maybe for a LARGE display, but too tough to read on typical smartphone screens. I can save favorites of destinations I go for work but then constantly get unwanted weather notices for all of them. Haven’t found out how to turn that off while keeping my home location on. This is still NOT an improvement over the former app. It is a major step backwards. It is not intuitive. It is not easy to use or to read. I have to search for information where the former app gave great info all on one screen. Disappointed in the extreme. I’ve started using local news weather reports rather than turn this thing on. Hanging in there to SEE / HOPE it improves. Giving it the Summer months. If no better, it’s deleted.

This app is so disappointing, there’s probably too many things to list. First of all, it was way better when it was just Weather Underground. Once they forced you to move over from “Storm“, everything went downhill from there. First, I had paid for an ad free experience on Weather Underground (WU), and when they forced you to move over to Storm, they didn’t credit you for the ad free experience you had paid for on the original app. I have contacted them repeatedly, and have gotten no response whatsoever. Apparently they just don’t care about taking your money and then not providing the service you had paid for. Secondly, the underlying map in Storm isn’t nearly as good as the one they used to use when it was WU. Currently, you are unable to edit saved locations or recents. The delete button does not function. The satellite layer on the map doesn’t work. I’d say that their customer service sucked, but you would actually have to have made contact with someone to make that assessment. They can’t even be bothered to reach out to you when you have a problem and request some help. The list goes on and on. How do you take a product that was really good (WU), and then make it significantly worse, while effectively stealing people’s money for a service they had prepaid for. Truly mystifying. Don’t waste your time with this app.

When I first got this app it was easily one of the best one the App Store. Great radar, easy to use tools, alerts that were on the mark. I’m in landscaping and snow removal so it was perfect, but that was 5 years ago. Since then through several updates and “improvements” the developers have gotten sloppy and greedy. On my iPhone 10 with the most updated free version the app constantly shuts down, won’t open several “free” and important features like special weather statements. A few years ago they changed the app so you could click on any part of the map and get the weather, but it’s very seldom I need the weather anywhere but where I’m at, and if I do need the weather in Canada I could easily search it. The only thing this map does it make me mad when I accidentally click it instead of the small carrot to minimize the forecast screen and get thrown into Toronto! Then there is the greedy part, only a few short months ago you could do anything on this app. There were some features to upgrade but they were very specialized or to go without adds. Now I can’t even make the app full screen without a subscription, what are the adds for? Don’t get me started on the IPad version.. bug city! I plead with the developers and owners, take a look at the old version of this app and remember what it was like when you were #1, Thank You!

I can tell that the developers inflated the reviews for Storm. For software engineers from IBM who are supposed to be innovative, I am thoroughly disappointed seeing this piece of work. Storm Radar was good back when Weather Underground owned it. It ran smoothly and had everything that Storm has now and more. When the app was changed to reflect IBM, that’s when things went downhill. Now Storm is almost unusable. The app will always crash the very first time I open it after a few hours without using it. It runs painfully slow and drains my battery faster than any of my other apps, so I can only use it for a few hours and I can’t have anything else running in the background. The most recent update also came with an app-breaking bug that erases all user preferences and saved locations every time the app restarts. It essentially resets everything to defaults every time you close the app. If you want to use other layers in the custom options, you have to restart the app for them to work, but doing so deselects those custom layers, so they are unusable. When I contacted support about this bug and numerous other visual and performance bugs, I received no response from the support team. It has been about 2-3 weeks since I sent them word of the bugs and still no response. That only goes to show that IBM doesn’t care about their users anymore. To be clear: I am still willing to use this app. The information you can get from Storm is extremely valuable for meteorologists and the radar images are of the finest resolution I can find. But until these performance issues and bugs are fixed, I am deleting this broken app. It’s doing nothing more than taking up tons of space on my phone.

5.2.23 Update: Customer service reached out upon seeing my initial review, and recommended I completed uninstall the app from my phone, and then make sure to install version 3.15.1. I did. The issue with not recognizing my premium subscription still exists. Bummer too, because uninstalling and reinstalling caused me to lose all my saved places, settings, etc… that I had to redo. Wouldn’t have been a big deal if it fixed the problem, but alas, I still get pushed to upgrade 90% of the time. Love this weather app, and when they changed it from fully free to paying to get more functionality, I paid my $20. However, it’s hit or miss with whether the app recognizes I paid for premium or not. I’d say 90% of the time it thinks I haven’t, and on the seldom occasion, it automatically loads my premium version without me having to restore purchases. Sometimes when trying to restore purchases, it says it can’t connect to the App Store. The content itself is great as always was, but the annoying, ongoing inconsistencies with having paid for the upgrade, moved it down to two stars for now. I hope the developers get that fixed. It’s been doing this ever since they went to the paid model.

As others have said, this WAS the best weather app available ... until Weather Channel bought it. There was no need to “improve” upon the best, and they didn’t. We are full-time RVers who MUST HAVE accurate weather information in order to keep ourselves out of danger. I never feel that I can trust Storm Weather now like I used to. For instance, I just spent two solid days trying to decide if I should do a guided nature photo shoot today for $200 non-refundable. Two days I looked at your app and chose Tuesday over Monday for this outing because Monday’s forecast was cloudy, cool and quite windy all day whereas Tuesday was partly sunny, a little warmer and lighter winds. On Tuesday morning, I woke up to rain. After two days of checking the app and feeling confident that Tuesday would be better. Also, when I look at your app, at the top is the symbol for fog; just below it says 42% chance of rain; then there is a heavy fog advisory; then when you look at the hourly forecast it only shows 15% chance of rain for right now. Yet it is raining lightly but steadily. I’m so done with the way you cover all your bases. I need a RELIABLE weather tool. The last thing I need is to be in the path of a tornado and not know it because your app is telling me otherwise.

Once my favorite weather app, it's now become a source of frustration. The problem? For weeks now, I've been unable to access future weather forecasts. Every time I select a location, the drop-down menu mysteriously goes blank, leaving me with only current weather information. This glitch has rendered the app practically useless for planning ahead, which is a major letdown considering I'm a premium member. I used to swear by this app, recommending it to friends and family without hesitation. Its sleek design and reliable forecasts made it a staple on my phone. However, the recent lack of functionality has completely changed my tune. Now, instead of singing its praises, I find myself complaining about its shortcomings to anyone who will listen. It's disheartening to see a once-trusted app fall short like this. As someone who relies on accurate weather updates for planning my photography trips and my day, this issue is more than just a minor inconvenience—it's a dealbreaker. Unless the developers address this critical error soon, I'll have no choice but to explore other options for my weather forecasting needs. Here's hoping they can get their act together before I'm forced to bid farewell to what was once a beloved app in my digital arsenal.

November 2018 Update: I found that the alerts work fairly well and that it is a fairly good snapshot app, though I would not rely on it for forecasts beyond say 6-12 hours. More importantly, though, I have removed it because when I looked at it in phone storage I discovered that the saved data was greater than the app itself. I have no idea why that amount of data needs saving for a weather app so I can only infer it’s captured data for resale. Check yours and then go to the data page via settings to deal with this issue. The developers made a mistake when they chose to keep the name but change the app. The reason for many of the low reviews is, simply, that this isn't the Storm app now. The older Storm had an interface and display that was much more sophisticated, in that it provided technical data and allowed the user to display it that was helpfu-if they knew what they were doing. This version takes all of that away and replaces it with an interface that seems meant for the general public rather than the specialist. So, yes, if you liked the old Storm this "dumbed down" version will be disappointing. I'm sorry they dropped it; my guess is that they dropped it precisely because it had a limited appeal. But, as a general weather app it is far better than the still-current WU app. The display and the interface are both much better and the standard weather info is easier (and faster) to retrieve. So it's not Storm but as a general weather app it's a great step forward and that's why I rated it as I did; if you think of it as an update to Storm, then yes 2 stars at best. But as a general weather app it's a significant improvement.

As the Operations Manager for a large Commercial and Residential Roofing Company here in Texas I really do need to stay on top of the weather. Storms here can go from clear to extreme in a matter of 2 hours or less. The original “Storm” App was very accurate and informative. This new version is a show more than a tool to use. It’s as if you’ve put so many bells and whistles on this version that it doesn’t work well. You should start over. I originally wrote this several months ago. Bad storms today, gave it another chance. This app is a bloated pig. It takes forever to load and storm tracks even longer to appear on screen. I have high speed internet, LTE cellular etc. I also have a new phone. My phone has the cpu power to easily run a fighter jet from the 80’s but not this weather entertainment app. Anyone that claims to rely on this app because they use it for work is lying, or doesn’t really need one. The beauty of the original “Storm” app was it’s usefulness, speed and reliability. The Storm track technology was very accurate and now it shows up last once all the BS is loaded. By purchasing your competition you should be doing well but you killed a great product “Weather Channel.” I’ve heard a lot of people say they would buy the original “Storm” app again. Now I see what appears to be the plan. $1 a month and people will forget that their cards are being charged at $12 a year x millions of customers. Good idea. I would actually spend that on the old “Storm” app. Interesting that thousands of poor reviews have been removed or ignored with the new updates/Version was 2.5 stars now magically 4.3 yet exactly the same poor slow performance.

Hi, my name is John Fujita-Beaufort Weathervane and I was an Air Force hurricane hunter pilot before I became a tornado chaser for a big name weather company and I’ve got 45 years of experience with forecasting, even though I’m only 38 - Oh, I didn’t mention, I was orbiting the moon on a secret weather mission to see if there was moon weather, and I was going so fast that time actually slowed down, so that’s why my earth age is 38 but I have those seven extra years of experience. Relativity is a crazy thing! Anyway, this app has brought me so much joy that it brings tears to my eyes every time I open it on my phone. Most of the time it crashes, like that one time my C-130 crashed while hunting a hurricane, and the app has reduced functionality like, well, that one time when my C-130 lost an engine Come on people this is a terrible app, please review to balance out all of these fake five star ratings. Storm by WU was the best weather app ever, and I gave this app a chance for a long, long time, waiting for it to mature and it has just gotten worse. I’ve never been more sad about a piece of software in my life. 1 star because it works about 20% of the time, because of the baffling amount of patently fake five star reviews, and because I can’t assign a lower score.

Don’t waist your time with this ‘upgrade’ —IBM’s ‘new’ Storm Radar app is sadly disappointing and wholly inferior to the original Weather Underground Storm App. It’s a shame to see that IBM purchased the Weather Channel and Weather Underground with the long term intent of implementing dated technology, removing superior competition, and providing decreased value. The original Storm app had easy access to everything one needs in a weather app, with the ‘new’ Storm Radar Weather app by IBM one would have to use multiple weather apps to even get anywhere near the performance of the original and still they would be lacking. The original WU Storm App helped my family weather Hurricane Harvey and saved us once from running directly in to the path of a tornado. Sad to think that IBM would purposely take away the public’s choice and access to an app that helped so many during Hurricane Harvey and could help countless others in the future. It’s also sad to see that someone is trying to raise the ratings on this app with all fake 5 Star one line reviews rather than fix the app’s issues or bring back the original Storm app features — in one month the rating has gone from 2.9 to 4.4 yet nothing has changed with the app.

My habit of not updating apps when they work just fine has once again been solidified by the recent “update” of this app. Now included on this “update” is reduced functionality, so unless you pay for a subscription, the future radar is no longer available to free users. Like many I was upset when this app replaced the old app that was already an amazing app, but I eventually got used to this version and use it extensively for quick access to radar maps. No longer will that be the case because you can only see the past radar and not the future radar (as a free user). Time to uninstall this app and go back to viewing radar via bookmarking a radar page on some other weather information provider. I understand you want to be paid for your work on this app, but this money grab is going to alienate much of your user base starting with me. Im sure others will agree that we shouldn’t have to pay for a service that is free everywhere else. Complete disappointment this “update” was done. Had I never updated I would still have a perfectly function app, but now it’s just a waste of space for me.

I’ve been using this app for 4+ years to see the weather and the upcoming rain. I live in a tropical area so I find the app very helpful to see the daily rain expectations. I didn’t let it phase me when extreme amounts of ads were added to the main screen eliminating 30% of the screen. But now you have to pay to see future weather? You can only access past hourly radar and what’s currently happening. Which I could truly see by opening my blinds. I’ll have to find a new app that hopefully does what this app used to do. Thank you to the developers for being great. I just can’t bring myself to pay for something like this when the app has made no improvements but continues to try and monetize itself. I understand we all need to make money but making some features that are actually helpful (like the next few hours of rain) free entices the audience to want to pay for other features (like hurricane tracking…etc). Seeing what is currently available does not entice me to want to pay for a full experience and I’ve experienced it before so imagine someone new to your app

This used to be my favorite most useful app. Now all of the tools & reasons I used the app have been taken away & a note appears that you have to pay for a premium membership to access what was already available for years. The remaining “free” tools are so limited & barely even work. I used to be a loyal, user and recommended this app to all of my friends and family but now based on Principle, what kind of company does that offers all these things for free and then takes them away and ask you to pay for them? For example to see the forecast for more than a day (weekly forecast) when I click on it I get a glitchy screen most of the time. Also the doplar radar is ridiculous now, I used to be able to see what’s coming, which is the whole reason anyone would use this but now it only shows you what has happened up until the current time. I would never pay for your premium subscription when the basic free part doesn’t even work especially when there are so many other apps, and websites that offer these tools for free.

UPDATE: Just paid for a one month sub so I can see lightning and the lightning tracker won’t toggle on. Utter joke. Want a refund. I miss the 3 day thunderstorm/spc outlook display! The earthquake monitor (which the new app has but it’s hard as the dickens to see)! I miss the lightning monitor (again, this app has one but it’s not nearly as reliable). I miss being able to search a location by typing it in. Hunting it down and tapping the screen is a pain when I’m not 100% familiar with the area I might be looking for radar info in. I can’t tap my saved locations anymore and I miss that, too! My husband works in a different town, now when he asks is it going to rain, I have to hunt him down rather than tapping the location at the top of the screen. Overall, the radar is gorgeous...it’s the sheer loss of functionality that stinks. I miss the current conditions at the bottom of the screen; the tap-to-expand setup now is frustrating and very confusing to read. Sometimes it opens...sometimes it causes the location pointer to relocate, causing me to again have to find where I wanted to be looking in the first place. You have a great radar, at this point. That’s about it. One star.

This app, which replaced Storm, looks pretty cool with the theming. Unfortunately, that’s about all I have good to say about it. It has just a fraction of Storm’s features and customizability. I sorely miss seeing more details like dewpoint, cloud cover, and pressure in the daily/hourly forecast graphs. And those graphs need to be full screen instead of trimmed down to fit just three days/six hours at a time. The map options are drastically reduced from Storm’s, too. I could go on and on about what this app is missing in comparison. It just baffles me that they removed the best weather app (Storm) before releasing those features in this app. I’m not sure who this app is targeting. On the one hand, there is the great future radar, but some of the forecast details we weather aficionados use to understand what’s coming and how to plan are missing. Hopefully this is just an interim, growing pains gap (akin to Apple Final Cut Pro’s 7 to X), and the missing features will work their way into subsequent versions. In the mean time, this app doesn’t really offer much, so I will have to use a combination of weather apps and websites to piece together the full picture.

Once upon a time, this was my favorite weather app, but those days are gone. I have two major complaints with it. First, tapping the current weather data is supposed to initiate a drop down screen with a great visual display of daily or hourly forecasts, your choice. That feature used to work great, but as of a few months ago, it works only sporadically; tapping the current data display results in that display going blank, with the work “Back” in blue text as your only option. So, the app is basically useless if you are looking for a forecast. Second, the iPad version of Storm Radar often shows data that is quite different from that displayed on my iPhone version, with temperatures variances of up to 10 degrees. I keep hoping that the owner/creator will fix this app, but I am losing hope. I loved the visual forecast display that enabled me to see temperature, wind, precipitation data and more at a single glance, but it has become so frustrating to use this app, that I’ve started using other weather apps, none of which I like as much as i used to like this one. ☹️

I’ve purchased and used at least twelve other weather apps over the last seven (7) plus years and this app is simply a superior product overall with side-by-side comparisons. That said, with the latest app software update, I am now unable to clear any of the many recent current searched weather locations. When I attempt to slide the location text to clear it, the app now crashes and closes up leaving me to start the weather app process all over again. This has become increasingly frustrating and leaving me considering going back to inferior yet more reliable Weather Bug or the original AccuWeather apps. I’ve removed and reinstalled this app with no success whatsoever when rebooted. I hope that this issue is fixed soon as the number of searched locations is well over twenty (20) and currently populating more every day. I’m sure that this cannot help the overall speed and performance of my less than two (2) years old iPad Pro and less than one (1) year old iPhone 8.

I loved the old “STORM” App but this replacement falls far short. Cons: 1. Adds at bottom of screen take up valuable screen space. No option to buy no adds premium like old App. 2 Controlling layers is not convenient. Requires too many taps. 3 Can’t turn off custom layers to access a single layer. A single tap should be able to turn off all customers layers so you can examine any one layer in detail. 4 Storm Tracts layer does not work very well. Haven’t seen a storm track on any very large intense storm. When storm tracts do show up, they do not show a direction cone! This is important PLEASE FIX IT! 5 legend fly-out does not work half the time. 6 Please explain what the Favorites fly-out is all about. Doesn’t make any sense to me right now. 7 A touch on the screen to ID ant colored weather alerts just changes the weather information location. Very disturbing. 8 No frontal boundary and high low pressure area layer is available. This is important in examining the weather. Especially important to pilots looking at flying weather. Pros: 1 None that I can think of. The old “Storm” App was far superior.

I guess because I chose not to upgrade to premium I don’t get to see the weather at all. The last couple of times I’ve gone to the app all I get are dashes where information should be. My saved locations were gone so I entered them again to see if that would help, no. I refuse to put an app (that I can get the same information else where for free)on the payroll. I’m only willing to make a one time payment. Update..... The makers of this app contacted me after my first review assuring me that I would still receive basic weather information to keep me safe in the case of hazardous weather. I just went through a hurricane here in NC no thanks to this app. The entire time leading up to the storm all I got was a picture of the continents, I couldn't even zoom in on my location to see anything. I got the notification for a warning but because I couldn't open my location I didn’t know how to get to the warning. I probably wouldn't say anything now but this morning I got another notification for a weather warning. Why is it I can now get all the detail I could ever want about a storm that has already passed.

I’ve been using this app for years, and have enjoyed its very simplistic and user friendly layout compared to most weather apps. I’ve noticed over time though that a lot of features have been moved to being premium only, and that’s fine. But now the most basic feature of all has been made into a premium feature: the 6 hour future radar. This is where I stop using this app and move onto something else. Almost every weather app offers this as a free feature, and I can’t see why this has to be guarded now after years of it being free. I don’t want to be paying for a feature I can get on a different app or even off google for free. Prior to this change, this app has been consistently great and easy to use and I’d recommend it, especially if they every the “premium” lock on the radar. I hope they will rectify their tendency to make things a paid requirement and make this app as wonderful as it has been all these years.

What’s up with this?! Why did you launch a new app with a fraction of the functionality? I can’t find any of the old options I liked in the older version, like the wind arrows, which were actually amazingly accurate. Much worse. Revert back please. The loading is horrendous, especially the tropical storm/hurricane tracks, which are the most critical. It’s basically random as to whether storms will show up on my iPad screen or not. I open the app, then sit and stare at it for several minutes. Sometime none will load, so I zoom the view in and out, and sometimes that eventually works. Sometimes some storms will load, but not others. After all that, I still keep going back to the old version to view the wind arrows (which are my favorite feature, and are gone now), and going through the “OOPS, there’s an upgrade!” Screen, just so I can see where the arrows go into a tight circle, which indicates a hurricane. The arrows are so accurate, last year they predicted hurricanes before any service, or other data did! Bring back the arrows!

This app was amazing a few years ago. Why is there always a need to take something great and “update” it to something that is trash. Every time I open the app, it shows me as somewhere in Africa (I’m in the Midwest USA). When I click the arrow to find my location, the app crashes and closes. Upon reopening the app, it shows my location and sometimes shows the current radar. It no longer shows weather alerts (highlighted counties with active weather watches and warnings), even with the “alerts” button selected, each time I open the app, I have to turn on storm tracks and lightning alerts because it doesn’t remember my preferences anymore. I’ve tried emailing Storm support, but get no response. Ever since “the weather channel” name was added to the app, it turned into trash. TWC is worthless in my opinion anyway. Bring back the old intellicast the way it was before TWC “fixed it”, or at least have your developers read the reviews and fix the bugs. I am away from home a lot of the time and rely on apps like this for weather alerts. It’s just too unreliable anymore. Fix it please

I’ve been a user of this app for years, mostly in summer to watch for tornadoes and hail. Then they downgraded it and make you pay for it. I paid for the summer at least this year but I’m about to cancel it. I mostly use the storm track details but it doesn’t work. It worked last year and every year before that but now I pay to have it not work. The storm track details won’t scroll. I can’t even get to the hail info. I’ve emailed twice for help but receive NOTHING. They must send them straight to the trash instead of replying. And the search for help topics, another big joke. You can find Covid info there but nothing about how to fix a problem with the app. So not worth it. EDIT: well I’m happy most people have an app that works for them. Me, nothing works. Still paying for it but this is now the 4th time I have written and said what the problems are and I get no reply whatsoever. No help nothing. It worked beautifully when it was free. As soon as I started paying-nothing works. That tells me one thing. All they care about is the money and could care less about any problems.

I downloaded this app about 5 months ago and it was amazing to use. I used it almost every day and had some very useful and insightful information that I like to look at when viewing the weather and the radar. Recent updates have since stripped away all of the functionality that I used to enjoy in favor of a bogus $20 annual fee which wouldn’t be so bad if you weren’t additionally extorted by a completely useless app for those who don’t wish to pay. I know this company knows how to do premium — the main The Weather Channel app introduced a premium program a couple months back as well, but instead of forcing users to pay by excluding features they already used, new and exciting features were made available on top of the free experience if they so wished to use them. I don’t understand why the same company could find it so hard to just do the same thing across all their apps. I’ll be sure to telling the people whom I recommended this app to to uninstall it if they haven’t already made the good decision to use the storage this app occupies for something actually worth keeping.

This app locks up and quits regularly on me. Pretty frustrating.

Where did the wind arrows go?! Really don’t like this new app!

Give me back my weather underground any day.

Don’t pay for this, use the FREE Instant Weather instead. No mention anywhere in the description that *all* future radar is behind a paywall. Pointless to have an app that doesn’t provide any forecast.

When I first started using this a few years back it was great. Details were accurate and precise. However these details have disappeared. Many times during thunderstorms the radar shows nothing. Sunny days show rain in my area. I keep my phone current with all iOS updates and always use the location icon if needed. Sadly it’s not worth the cost anymore. Shame because it at one point was the best.

Latest app has removed a lot of features that used to be free. Most notably satellite view in the future. Weird part is this is still freely viewable on your website, so why try and make people pay to see it in the app?

It would seem I feel the same as many others re the removal of features from the regular version and charging users an extremely high monthly rate to regain access to Future Radar. Good bye, there are others who will provide me with what we want. Lew

They redid the site and decided to charge for extras. I don’t mind that part because others sites charge. I will be deleting this app. First the menu for upgrades is permanently on the side blocking information. I don’t see how to remove them if I decide not to pay. Secondly, the app has become extremely unreliable. More than half the time nothing loads. I have to open a more reliable app to double check. This app is a waste of time and certainly not worth any extra $$$

Please give me my old Storm back!

Saves the city multiple times and then you can’t delete them.

Now one of the worst. I will most likely be deleting it

This app used to be good until they dropped the global airport database...ICAO/IATA? Bring it back...”everything good gets canceled!” Also, the Weather Underground version had so many good features...new version by Weather Network is literally crap!!

Don’t like the newest version. Crashes frequently, doesn’t save custom settings, but it won’t delete recent cities viewed. Why did you ruin a good thing?

The original app was perfect. Why change it?? Now I use a mixer of weather apps to get the info I want.

Since downloading the updated app yesterday, I can’t get into the system any more. I just get some silly verbiage re privacy laws, I can’ get out of the legal mumble jumble and back into the weather screen showing local weather and radar. D......

The app is great, but very basic, completely lacking in the detail of its predecessor, with no highs and lows, no weather fronts, no jet streams, no wind details, and less local detail.

Wanted to learn how to see lightning strikes. Not user friendly. Don’t understand how to use the new upgrade. A user how to video on YouTube would have been really appropriate.

The newest update has totally changed the look and I find it incredibly unreadable. After 8 years I’m going to find myself a new weather app to use.

This has been my favourite weather app for years: it was easy to navigate, easy to read and gave me all the information I needed. With this new overhaul it has become a confusing mess. I thought I’d give it a couple of weeks to see if I would get used to it, but no, I absolutely hate it. Thanks for nothing.

Why would they replace the Storm app with this lower quality product? This app contains less information and detail, and not nearly as pretty.

Since the change in graphics the app consistently quits or freezes. Will not be renewing

Been using this app for years and loved it. The latest update is awful, very hard to use and read. Pls fix this.

Hi. The new app is too busy, too much screen info

Used to love this app, new update sucks. Doesn’t load the visuals. Will be cancelling my subscription.

L'ancienne version de l'app était plus facile à lire, plus claire. L'information était plus visible et plus lisible. En un seul coup d'oeil , on voyait tout, maintenant il faut chercher et tout est plus petit. L'ancienne était plus user friendly. Ça fait plus de 5 ans que j'utilisais Storm et je l'adorais, maintenant je pense changer d'app meteo.

Confusing and not easy to find info! Why fix something not broken. Won’t be renewing.

An update to the app added a sign in screen which is unnecessary and must be skipped. I don’t want an account but the screen keeps appearing. On iPads the ‘skip’ button is omitted entirely and it is impossible to use the app. Why is it necessary to create an account when one is already paying a subscription? Please remove the sign in screen and let me use the app that I am paying for.

Please stop changing the app!! It used to be so much better and easier to use. You updated it with a major change, then did another big change… if it’s not broken, don’t fix it

The update is a complete disaster. You’ve just lost a premium subscriber

Very Frustrating because it never updates automatically and always has issues presenting daily and hourly info!!

New upgrade is horrible.. will be canceling my subscription. Miss the old app where you can select a location and easily see hour by hour or day by day forecast.. Now you need an engineering degree to finally get the information you actually want.

Looking for a new weather app!!