PUBG MOBILE Customer Service

PUBG MOBILE Positive Reviews

Need assistance from an expert .I’m not the kind of person to EVER write a review . So count this as serious please. It’s so rare but Literally love the game, been playing it for quite a few years now and this game seems to not fail in how good it keeps on getting BUT there’s also a few other catches that bother me for instance of how much data it consumes after just a single battle and despite having unlimited data and good signal is still decides to boot me out and it gets so frustrating. Also after this new update I’ve questioned if it’s a bug that literally when I try to send team recruitment nothing seems to appear like if no one is in my server despite that I play in one of the biggest servers in North America. Once I logged in like 3 or sometimes 1 team recruitment appear in my log but after that I get NONE. I’ve tried to restart the game and log out but did not help. It’s so boring not being able to find other global people to play with so that’s probably one of the reasons why I haven’t played much and having a bunch of bugs. They have done a pretty good job with hackers but also count the people that try to kill you in the matches and still deducts points but anyways enough with the rant but There’s no doubt for the 5 star rating but this makes me just to turn down one star in the performance that has been going lately with my account. I play in IPhone 11 Pro so I doubt that is my device. Support from a specialist will be great at this point, atleast if they count me in ..CharleyMTZVersion: 1.1.0

Fun game, needs minor changesMy biggest issue with the game is that I normally can't find anyone who speaks the same language as me, so it's harder to communicate in game play. I think there should be an option where we can choose to play with people who are only from our country/speak the same language. I know there's already the option of finding people who speak the same language, but that's also iffy because you can't choose both languages to be whatever language you speak. For example i only speak english and i have to choose to find people who speak english and one other different language. That's just something that irks me because I don't know any other languages and there's no way to put it so I can be with those who only speak english as well. Another thing I think should be added is how the footsteps sound. I think there should be a sort of perk we can find where it silences your footsteps, but the enemy can still see the footsteps on the map, just can't hear them. It's still an advantage for both parties. Another thing is with the cars, I think there should be more window security because you can easily be shot through the car with no windows.. and that's no fun right? I also think when you find a car you should be able to have a gas can right next to it because finding a gas can in a house is pretty hard. And I think there could be different models of cars added! Like a truck for example. That's just what I think though! I hope this can be seen and taken into consideration, thank you!.Briannaa1Version: 0.9.0

I LOVE PUBGSo I’ve played PUBG (counting console and mobile) for nearly 4 years and I’ve loved every minute of playing! PUBG is such a fun game to play either by yourself or with friends. I’m such a big PUBG fan that I bought a poster and keychains of it! I love how realistic the gameplay is, and the graphics are amazing. Like I said in the title, I LOVE PUBG! —— Edit: I received a developer response, and I noticed it said to give out some suggestions for PUBG, and I couldn’t really come up with much besides one little problem. The “problem” I have with PUBG is the recovery time from walk to sprint, like when I open a door or mantle then I get stuck in walk for a minute. Honestly I don’t know if it’s just me and I’m doing something wrong with the controls, but with games say like Warface (which is kind of similar vaulting wise) I don’t have the same problem after I mantle/vault. I understand Warface is not PUBG, but I would love it if the vaulting and mantling was the same. Update: I’m so sorry for the complaint about the recovery sprint time, I had the idea to turn up a setting that allows me to sprint just like I wanted and it worked. 5 stars PUBG! —— Update: Please help, I deleted PUBG Mobile to free up some storage, and when I redownloaded it I had no data. I don’t know if I played with a guest account the whole time, but I remember that I had some good cosmetics. Also my profile says I first played two months ago, and I really first played PUBG mobile four years ago. PLEASE help,.Righter 12234567890Version: 2.9.0

Great, but could be better!This is probably the best mobile game I have. I do, however, have suggestions on how to make it better! In the arena, with the 4v4’s, and the 8v8’s, there should be more maps. Especially for 8v8(I think there are two right now) also, put benches with extra ammo, because, in arena, unless you do the weird workshop one, with the guns on the benches, once you run out, you’re out! You gotta die to get more ammo. The ammo dropped by someone who has died disappears, after like, 5 seconds I think. So add ammo benches (no guns! JUST AMMO!) also, I think there are some guns missing from the benches, in that mode. Couldn’t find the m24 sniper, and also don’t think I could find the shotguns. So maybe redo the organization? Maybe a bench or two for attachments(scopes, muzzles, grips, stocks, and mags) and then a bench for the snipers, one for the SMGs, and one for the ARs, and another for shotguns. (Not sure if I missed anything, but I think you get the point.) EDIT: ONE OTHER THING: I have issues in matchmaking, with language. I only speak English, but I am rarely in a match, in a team, with other English speakers! The reason for this, by my guess, is the language selection. I select English for primary. I cannot select English for secondary, or put “none” instead, I have to put English primary, and leave secondary BLANK, which I’m pretty sure is what’s causing the issue! My suggestion? Add a selection to the secondary language labeled “none”, so that I can be matched with squads that I can communicate with!.Lamba 168Version: 2.6.0

Best Mobile Battlegrounds GameHands down the sickest, most dope battlegrounds game there is out there, the controls are simple and intuitive, you can map your own control style, you can change your graphics settings to suit your play style and or so your phone can handle the game, it’s like the funnest I have ever had playing a mobile game, I’ve watched people play on console and PC and I’ve heard it’s not really all that different from those versions of the fame obviously graphics but hey if mobile gaming is all you have then this game right here yo is where it’s at big time, I would like to see a better upgrading system, with the time it takes to actually gain all the BP you need to purchase crates and the fact that you really do receive the same items from said crates over and over and over and over and over, I’ve earned different types of crates through scraps, and coupons and still even when you redeem those your given the same lame T-shirt or sneakers or boots or sun glasses you’ve had 10 times, also I’ve had issues with the missions system as well where I’ve completed a certain set of missions and it doesn’t register that and I miss out on BP and exp. but really I can’t complain too much it’s FREE and it’s literally the dopest best battlegrounds battle royal game on the market so good work ten cent maybe incentivize me to spend a little money by giving us much more bang for our buck better gun skins and clothing more of those for what your asking jeez but again sick game best I’ve played and I’m a loyal fan and player.SaTan's sackVersion: 0.11.0

Great but two problems1. There is a delay from when you tap the throwing button and when you throw the grenade. I died twice trying to time it perfectly from the grenade going off in your hand 2. Not a problem but a request to put the S1897 and the S686 in The Team Death match mode because the Saiga 12k just doesn’t do enough damage in a close fight, which is what Shotguns are designed for. 3. Can you make it so that you have the option of rolling out of a Vehicle and dealing 10% of your health and stunning you for 5 seconds instead of just jumping out and it killing you or knocking you down instantly. 4. Just another request to Add a game mode called “Plague” where you start out with only 1/10 players infected with a zombie virus that made them 1.5x faster, doubled their jump height, made them hit 3x harder, and any body shots only did 25% of the normal damage but, also disabled them from driving four wheel Vehicles, picking up any ranged weapons (Lethal grenades included), and Wearing armor. The players would have to gather supplies supply’s during the beginning of the game and try to stay alive as the safe zone grew smaller and smaller and more and more of the humans would become infected by “the Plague” until either all the humans had defeated the Infected or the Infected had defeated the humans. A lot like the infected game added in Evo ground but Way bigger. The only one that NEEDS to be fixed is the delay on the grenade throwing. The game would just be more enjoyable with the others. :).Robert HemlockVersion: 0.15.0

The game just needs a few tweaksEverybody needs a private mode because what do you want to play certain guns but you don’t wanna play with other people around the world you can play privately with your friends! Ever a private mode and I love the Thompson and the Winchester and there’s nothing I Gotta say about them but I just always wanna play with them with my friends right game but can you at least look at this and see what you can do please. And this game really needs a World War II mood because there’s so many modern guns and I’m not a modern guy it needs World War 2 map and world war two guns and World War II outfit you can buy in the redeem section in the store . And I have always wanted to create my own map so me and my dad could play against each other and it’s just so disappointing and I hate it every time I get into a map I always want to create my own map that has specific guns wild custom map just the way I want it and that’s all it’s such a great game but needs such little tweaks like this I guess you could say it’s big tweaks please please please try to consider. Oh and also the custom map should be free and you can keep it forever especially with the World War II Clothing and always remember the potential is unlimited! This game is a total scam .the uc is tooo expensive the scraps you get to open crates the chances for good stuff are just to low I saved up 50 of these things not a single pink or purple it’s so dumb ten cent if your reading this please its just to expensive and rates are to low..Finsoldier2000Version: 1.0.0

Myself and HackingThis will be kinda long so sorry;) Hello I am FabiACN (my ign) I started playing after one of my friends told me 2 days after the launch. It was a great game and I got really good at it. That was nothing surprising as I came from an experienced background in Rules Of Survival or ROS. I really liked the game and I still do, but as the better I got and the higher ranked I received I noticed the competition was hard. So I did my research and found 2 apps which I am not going to say the name of that give you hacks, these including no spread and no vertical or horizontal recoil. I downloaded the hacked version and started playing it and got many wins with it which was very unfair. Until today 4th of July I went into the game and as I joined a game it kicked me out with a message saying the data base had changed. Then it said that I must download the legit version from the App Store. That woke me up on what I was doing, I was blocking innocent people from getting their wins they deserve by some teen who wanted wins and I realized it was really wrong. So I made a file but not in my favor but against me. I said did you wanna ban me ban me, I have no problem because I realized what I’ve done. But give me time to add my friends on my other account that I will create if I get banned. Thank you for waking me up and I also want to tell all the hackers to stop, it’s completely unfair and wrong for you and I to be doing this. Thank You if you read this far and read my story..SERENITY17ACNVersion: 0.6.1

Great game butThis game is super awesome and cool I play this game everyday it reminds me of call of duty black ops 4 but I also think y’all should loosing up the controls I think there to stiff and I feel like you should move faster in the game also add sliding into the game I think it would add a little bit of style and speed into the game and make the graphics work on all devices because I want the game to feel like I’m playing an battle royal game not rules of survival the graphics are good now but it needs improvement I want to be able to use all the graphic choices and Also make like shields that you can place to make cover cause it’s hard to find cover in this game trees and rocks are not always there and work fixing the motorcycle everytime u get on it and drive it always flips over but it’s a good game add sliding cause I think it would be more smooth also add like 60 FPS to make it seem more smooth and more clear cause the game feels to slow and next time you make a new map make sure it’s a little smaller cause rounds in this game are so slow and make the characters reload faster in first person but after all that the game is nice fortnite is going to die if u make these changes I love this game so much it’s the only game I have on my phone that I actually play can you please make these changes so pub g on mobile can be more faster clearer and feel like a battle royal game one more thing forgot to mention make the people get on the ground more faster when landing on the island but that’s all hope you have a good day ten cent gaming.Real_nigga_gucci333Version: 0.8.0

Awesome but for the experienced player not hard enoughOkay so I love pubg it's a great game! And I really enjoy playing on the mobile version. There is a lot more to do than on the PC version and it's a lot more entertaining. I do have one complaint though... There are way too many A.I. This presents the problem of the game being very boring at some points in some rounds. In the middle of the match there might be a small circle and like 30 people left and there won't be anyone around. I don't know if everyone of the bots and people are camping in buildings or if they are bush camping but there is literally no one around with like 30 left and a small circle. I don't know if this is fixible or not but it is annoying to have a great load out but not see anyone making all of the good gear useless. Maybe the ranking system (if there is one) needs to be improved because I win a pretty good portion of the matches I play with ease and it's starting to get boring. I really think this game is great but it's just not challenging enough when there's no one good to play against. Also at one point I remember there being a hardcore mode or something like that where you didn't have indicators of where shots are, foot steps, and where your being shot from. I remember playing a few of thoughts matches and having a very hard time winning and was really enjoying the challenge. I love this game but it's just not hard enough.i give this three stars as someone who finds it too easy but for the beginer player, this is a five star game..Ryry624Version: 0.11.0

Love/HateI love the game a lot. I’m addicted to it and can’t stop playing. I had played for more than 6 months and collected many achievements and actually spent money for in-game UC to purchase Royal Pass, crates, etc. The game has glitches and bugs but eventually those will get fixed. It’s normal for such games specially with so many players. Recently when I was trying to play a squad match, we were in the plane ready to jump, and my game glitched and closed on me. The application closed on my completely. I never had this issue before and it’s nothing to do with my connection or else it would have happened before. Anyway, I tried to reopen the application but it wouldn’t even open. I deleted the application, downloaded it again and tried to log in with my Facebook. As I clicked to log in, I received a notice saying my account has been banned for 10 years!!!!! I emailed Tencent Games and also contacted support through the in-game customer service. I waited days until I received a reply. No one was able to tell me why I was banned and I completely have no idea what is going on and still don’t know why I was banned. I believe I was banned because of a glitch/bug in the game and no one is trying to help me gain access back to my account. I can’t say anything bad about the game because I love it so much, but I am very disappointed that I can not gain access to my account and even more disappointed that no one is trying to help me with this issue. I was banned unfairly and no one is helping me with the issue. I’m giving 4 starts due to the fact that I was not, and still not being helped with my issue..SvayoshtsiVersion: 0.10.0

Why is the New jeans collab not available for global mobile users?I’ve been a player since 2020 on my other phone, and I loved so much. Though, I did stop playing for 4 years up until now because I saw videos about my favorite Kpop group ‘New jeans’ was coming into the game. When I heard the news, I was very excited and started getting into the game again, which was super fun. I saved a lot of money from my side job so I could get all the members and was very looking forward to the event. Then, I found out later that the event only came on kr/jp servers and global pc/console servers. I’m very disappointed because, I can only play PUBG on a mobile and I’m a global user. I’m also very confused because I thought it would arrive, since they’re are also very popular globally. I’m friends with a lot of people at my college who love kpop and are big fans of new jeans. Other mobile global users are also upset they never got the new jeans event. I feel like new jeans should come out globally to mobile users too because I think it only is fair and makes sense, because why make it limited to kr/jp servers and global pc/console servers. This is probably the biggest collab with PUBG, but it doesn’t arrive to everybody who plays the game which doesn’t make sense and is very unfair. I’m rating this game 3 stars, the game is fun, but the fact that not everybody can play this very big and fun collab that actually is extremely disappointing :/.Oliva JulesVersion: 3.3.0

PUBG is destroyedI’m playing this game since the end of 2019. This game was the best game ever in the history of games in the world but now it is becoming the worst game in the world. Krafton you destroyed PUBG become of money you only want money the game is not fun like before. The old livik is better than the new one. The new livik is trash nothing is exciting, you made everything more boring. These new updates are all trash the old PUBG was the best please bring that back we want fun, exciting things like before. The RPs are all trash we all want the old RPs that were 100 no one likes RP outfits and other skins. The update of C2S5 is also trash please don’t bring updates that we can’t take kills from finishing other. Please don’t bring the old outfits and old gun skins. today everyone can get those skins with money, those things are more valuable than money. Please remove the outfits of seasons 1,2,3,4 the become worth less after you brought them now days everyone have those outfits please remove them. Please remove the recall towers because when we want to kill a squad there are only 3 people the 4th one is on recall tower and they come back no one likes it we are really and very bored of these updates and these outfits and skins. PUBG was fun in season 19 and before that but now you destroyed it..EerajAyarVersion: 2.0.0

Addictive!Very good game! Ever since I heard of it, I loved it. At the beginning I thought it would be like fortnite and thought that I would hate it. But this is awesome! Super addicted as well! The graphics are very realistic and the controls are simple. The only problem I see is that the game takes up way too much storage. I have only 16 mega bits on this iPad and most of it is PUBG. This game is just as successful as Minecraft and Roblox. Very very nice game. Doesn’t have much nostalgia, but still a good game! I recommend this game to everybody who likes first and/or third person shooter games such as CoD or Battlefield. I cannot express how much I love this game! Not many issues, and very very addicting. The maps are nice too. They have a creative layout with big places that are designed like normal towns. The guns are also interesting picks from the creators. Also, the accessories are very nice looking. A thing I do suggest to the creators tho is a way to get UC for free. I mean, I don’t usually spend money on games because it is just entertainment. Now getting to some annoying issues and a few good things. Fortunately there are no ads whatsoever for me. But a bad thing is the bugs. I hate it when I have to re enter my account because I got logged out. Also, can you developers please make the teams a bit larger (if your reading this)? I have a bunch of friends and I can’t invite them all on one team. That’s all I have to say. Great game overall. Congratulations to the creators of PUBG. You have made a successful game. One of the best if not the best. -An online user.Rana1981qwerVersion: 0.10.0

Great game buuuutYknow a dual wield mechanic wouldn’t be a bad idea just saying and just a little tip some people like using a pistol or smg with one hand like in the movies and you could use the idea of useing pistols and smgs whiles driving in case your driving or biking alone and a player comes at you what are going to do get shot at the driving seat right just my idea and also add more types of ammunition like incidiary or armor piercing or trasers and please add a feature that allows you to shoot people while parachuting in war mode because it’s unfair for players responing to be shot out of the sky from players on the ground it unfairly irateting I get shot out of the sky when I’m respawning i have gun when I’m parashooting why can I use it tell me why should I be a defensless bird getting shot at when I’m coming down with a parashoot and two more things add side and top rail attachments like flashlights and lasers go on the side or top rails and players can put a little something with more pezaz like say A GRANADELUNCHER and a new type of arrows could be added like say EXPLOSIVE arrows for the crossbow or maybe INCINDIARY ARROWS for a new weapon THE BOW N ARROW and add a new vehicle the TANK or a FIGHTER JET and add a new training ground fore weapons like rocket launchers and grenade launchers and mini guns and don’t forget the flamethrower and don’t take these ideas for granted these are what everyone wants what the whole world needs this new update could put PUBG on the map and you the developer could beat fortnight in this rivalry.Jake jafariVersion: 0.17.0

Great but some things make no senseThis is my favorite mobile game to play. I love how the game plays, the guns and maps are all pretty good, and I love how they've developed the game to offer one you can sit and play for 30 minutes on a huge map, to others various game modes that can be played for less than 10 minutes and it still be competitive and fun. However, there ARE the parts of the game that make no sense to me at all. For example, there is like 4 different in game currencies that I have no idea what they are used for. One is to purchase more clothing for your character, but that currency has to be purchased with your real money. Another is for something having to do with the season league pass? Which you'd have to purchase with your real cash as well. And the main currency used that you can make while simply playing the quick online games, has just about no value within the game itself. I have over $105,000 in some type of currency on the game that has no value to purchase anything. At least make a trade in type of system or something? And don't get me started on the lagging and terrible connection issues. I've died in the middle of a game simply because of the lag or internet connection issues, even while connected online via high-speed wifi or 4G LTE. I feel until they have a grip on the relationship between in game perks & incentives and money currencies, getting a better handle on the lagging and connection issues, as well as make everything seem more organized on the menu interfaces... this game will only deserve a 3 star rating..Wth pubgVersion: 0.12.0

PUBG!So,I like the game a lot but I have a iPhone 5s so it crashes sometimes and the graphics are turned WAYY down but when it does load it’s a great game I like how it’s skill based and there’s no auto shoot and I prefer doing doubles but another problem is it gets kinda boring doing the same map over and over again but the map is really big but it seems like all the battles end when the map shrinks to the fireing range which is kinda annoying but I’m excited to reach level 10 so I can play arcade mode!Also you should add a 50 vs 50 mode like Fortnite (I’ve never even played Fortnite,I’ve just heard that there’s a 50 vs 50 mode and I think it would be AWESOME on PUBG)because I like Battle Royale,but it would be really fun to fight against 50 other people with 49 people helping you (I mean seriously PUBG but with huge battles? Sounds epic to me)so yeah and one last thing,for some reason there’s only one thing to buy in the shop it’s the secret agent uniform and it doesn’t even cost PUBG coins!EDIT:I forgot a few things to add like:you should also add a first person mode which would be helpful and also ADD MORE MAPS!!! I know the computer version has 2 but the mobile only has one! Add the second computer map! Also if you don’t add the 50 vs 50 why don’t you add 25 vs 25 vs 25 vs 25? I think that would be pretty coolEDIT:I cant believe they responded! If they fix the crashing at the loading screen for my iPhone 5s then I’ll definitely give 5 stars!EDIT:well,they added first person mode and new map!but I can’t download the newest update because it takes up a bunch of space 😕.Zigbot05Version: 0.6.0

Best game ever!This is one of the best battle royals games I’ve played on mobile! The only thing wrong is the shop because almost everything cost UC you should be able to trade BP and Silver for UC. And one thing they need to add is the first person arcade like the mini zone and stuff! And if you are reading this review it is by a real Pubg player and my name on Pubg is JoJodabeast if you wanted to know. But SERIOUSLY get this game it is the best FREE battle royals game there is 4 maps Erangel, Mirimar, Sanhok, Vikindi. Erangel is the classic map that is like fields and stuff, mirimar is a desert WHICH is my favorite map because of the sniper positions, sanhok is a great map it is in the jungle and it has guns like the QBZ and stuff, and Vikindi has my favorite gun which is the G36C and it is a snow map. and the arcade modes are War which is a gamemode where you skydive into a small zone where you start with a gun and you can sometimes find things in houses, there is also quick match that is 8 minutes long and you fight in a small zone with 28 people And there is different types of it (it is random) if you look at the bottom right of the screen it says what kind of mode it is so far I’ve seen: melee, pistol, all weapons, item heaven (which you can find op guns like AUG and stuff) , there is mini zone which is a smaller zone with 100 people, and there is Sniper Training which is sniper shootout I forget how many people(at least 50 I think) which there is 2 different modes bolt action and all snipers. It is a great game plz get it it’s great!.Chicken is delichVersion: 0.12.0

EASILY the most best mobile game I’ve ever played, BUT...The only reason this game did not get a 5 Star review from me is because of the freezing issue that arose with the LAST update ( not the October/18 update, but the update prior to that). Before the last update I literally NEVER had any bug issues or any freezing issues but once that update released the game would freeze up on me (almost consistently) at the WORST time - when the match had ended! I lost out on at least 8-10 chicken dinners because of this freezing issue and that was extremely frustrating, especially when you sometimes spend 30+~ minutes in one match ! I contacted customer service about this issue and never received a response, I even contacted them a second time to see if the first complaint maybe had not gone through - still no response. I never made it too big of a deal though because I am not a “paying customer” - and it is, after all, a FREE game! Yes you can drop some $$$ and get cool outfits and weapon finishes etc., but as a non-paying player there is nothing more satisfying than knocking out a newbie in a “super sweet (paid for)” outfit and then waving them goodbye before killing them with a bare fist ! That’s the beauty of this game! Other players can spend all the $$$ they want to on it and it still won’t give them an advantage over you, they’ll simply die looking cooler than you do lol, you need to put in the hours if you want to be a decent player. Overall, I love this game and there is mention of a freezing fix that has just released with the most current update, so I have my fingers crossed! Without that issue, this game receives 6/5 stars from me!!!.Mr_121*Version: 0.9.0

PUBG ReviewPUBG is hands down the best game I’ve ever played on my mobile device. Love just about everything about this game except for just one thing, BOTS. Bots spawning when my squad is in a showdown with an enemy squad is a game killer. One example, One of my squad members gets knocked, I kill an enemy squad member that knocked him but I have one more enemy squad member threat to neutralize (we were traveling in pairs) before I can revive my teammate. I have cover behind a rock, and remember, it’s now 1v1, and then BAM, two or three bots spawn all around me and my knocked squad member while I’m engaged with a real skilled player! Now at this point shots are showing up all around my HUD. I take out the stupid bot that spawned behind me but not before it took some of my health. Then I kill the bot that was shooting my knocked squad member to a sliver of health. I know I’m running out of time to revive my squad member so I quickly re engage to the real player that knows exactly where I am and I end up winning the shootout. I get to my teammate and he dies two seconds before I get to him. If it wasn’t for all those bots spawning, I would’ve got my bro up. That’s just one scenario I had with the bots that was extremely disappointing. If real players are engaged in a firefight against real players, bots shouldn’t be getting in the way. There’s also instances where they spawn and completely give away my location/position on a mountain or field giving away any element of surprise I once had, to now being the one in everyone’s scopes! Great game, just the bots can mess the game up at times. Still worth all 5 stars..Frankie4763Version: 0.10.0

Tons of potential but very disappointingI’ve playing PUBG Mobile since it released and i’ve loved it. There’s no other way to put it. Over time, I watched as it progressed and became more optimized, more smooth. It actually started to feel comparable to the PC experience. I logged on recently to see there was a new update. I was excited as a little kid on Christmas. I read the update notes the new map, the new gun, the new cars. I was so excited. I did have to remove a few unneeded apps and data that was taking up space to update but I had high hopes that it would be worth it. I update PUBG which only took 2-3 minutes. I load her up, hop in a game, and i’m presented with these never before seen fps drops. Suddenly, my game became so choppy and almost unplayable. I couldn’t move at all, I would land and be able to run 2 feet only to have my sound cut off and my game freeze for 30 seconds before continuing. Not only this but my game started crashing like crazy. Before, it would crash maybe once every 15 to 20 games which is really good for a game like PUBG Mobile, where you probably never sit there and play that many games in a row. As you can imagine, this made me upset and all in all disappointed. I get that nothing will be perfect right when an update comes out but this just seems rushed and not looked over well. I would expect, especially such a well funded and supported company to be backing updates with testers, which you totally could be and my iPhone 6S+ is starting to become outdated but man and at this point that seems to be the case..Crater jackVersion: 0.8.0

One of the best on Mobile, but a few things I wish the developers would do.I’ve been playing this for SO long, such a long time. This game is so sick and fun to play, competitive when you meet real challenges in a game, and realistic. One thing, the ONLY thing that I wish the developers would atleast help us out on, is the payment of items. I went into the store knowing that I had a LOT of silver, I had 1,550 silver from playing the amount I have been. Almost or over a year. And I found this really cool uniform, and I was like alright, BET. I went to buy it and it’s 1,680?? It was like a laugh in my face because I’ve been so loyal to this game and coming back to it often again and again. It’s almost ridiculous the amount of silver I had saved up. Then I saw another cool outfit and I was like alright bet, I could afford it. I went to buy it and it said PRIME?? Seriously, come on. I literally love this game to death but I can’t find any new suits or anything and I’ve been wearing the same thing for 7-8 months. I’m starting to feel that all PUBG wants is the money from their players. I get the Royale Pass and all that stuff, but man, I just want some of the cool uniforms you guys release into the shop. Please make things cheaper, and please have a lot of the cool things you release NOT prime, and not so expensive for permanent. Because then I’ll be looking at another long period of time grinding to get that much stuff again. It’s slowly starting to get worse for me. I love this game a lot don’t get me wrong but please consider this. And I know I’m not the only person. Thank you. And thank you for making such a great game and bringing it to mobile..TpiearceVersion: 0.13.0

SuperbAccording to the game log, I have been playing PUBG mobile for about 4 years almost everyday(I have a full time job.) I love the game with my heart and enjoy every bit of it. If I HAD to complain about anything, I feel the matchmaking at times can be unfair in Sqaud games and don’t even play metro royale unless your ready to just throw your phone in the dumpster out of frustration. The certain guns have far too much recoil for me but then I get killed by someone who doesn’t miss a single shot so I guess its just more skill based than anything else. I have seen previews reviews regarding a lot of encounters with hackers but in my four years, i could only forsure say a person was hacking on maybe one occasion. I feel that PUBG does a great job on sting hackers and making the game fair in that sense. You get a base currency titled BP for every match but i have acquired over about 2 million of these and retained them because there just simply isn’t much to purchase with said currency. Th currency you need to buy fancy clothing and skins is what you have to pay for but since the clothing does not affect the gameplay in any way , i have never felt the need to put money into the game. There are many many different modes to choose from and you can eve play mos in first person as well if you so desire. I wrote this as i was downloading the latest update and am excited for NORA… other than that, i dont feel there is anything else to say. The graphics will very depending on your phone which can be a big downfall for some , it takes up alot of battery life as well as storage on your phone, and it would be very beneficial to have a phone on the larger side to play better… i think that’s all that needs to be said, enjoy!.Sperm77Version: 2.2.0

Absolutely Horrible would give less than 1 starI report Cheaters daily and who ever runs this terrible company never responds or reply’s to emails all they say is the player has not been found to be cheating when I have tons of screenshots and videos of cheating and Hackers! I used to love this game but that’s completely changed! This is a greedy company and has the worst customer service I’ve ever seen! Maybe this will get a reply but I doubt it. I regret spending any money on this game as well as downloading it now! Tencent or whatever your company name is maybe you should listen to the legit players that play fair instead of only worried about all these terrible updates and the UC you constantly try to push , Clean up the Servers that allow nothing but top tier Cheaters and Hackers in them when they shouldn’t be there in the first place. Like I’ve seen said many many times before unless you are a streamer (PUBG partner) or spending thousands and thousands of Dollars you mean nothing to this company . And Just about every one of your matchmaking is completely ridiculous and unfair to players. Once again all I see every day is Cheating and Hacking and you do Nothing about it. It’s a Complete Shame this game has gotten so bad..PlumbperfectVersion: 1.8.0

I guess I’m tired of this game.I’ve played this game for a good few months, had fun, had bad times, and had questionable flash backs. Though, I’m not here to complement, but to give an opinion. I have played multiplayer player shooters before. (Experience, you can say) Cheaters are a common issue in the genre of mobile games, since it’s so easy to accomplish. This game by far is the easiest multiplayer I’ve played in a long time, but for the right reasons. It’s easy to follow certain things like for example, staying in a group in teams lets you live longer, due to revive or cover fire. More examples like being able to use your hearing, geography, and of course your eyes to find and kill enemies. Overtime I grew tired for the same reasons that led to me quitting games such as multiplayer shooters. Cheating, it got bad for some games, where they couldn’t even make money off of in game purchases. Emulators, hacks, downloading or buying engine software to manipulate the games functionality, it goes without saying, cheating is fun and very addicting in popular games. PUBG is literally a hornet nest for these types of players. It’s not the fact that I get disappointed when getting cheated out of a win, but the fact is I either must cheat or accept that I will never win another game again. Honestly I can live without winning, but do you believe others will? So, the cycle of new cheaters repeats its self over and over til eventually your game is reduced to a population of 1,000 players. If you have to use a controller to play on your phone, go for it, but know that you have no bragging rights as a mobile PUBG player..Martha shards familyVersion: 0.8.0

Best battle royalIt’s a great game overall, I’ve played most similar games that are out there, “COD, FreeFire, Fornite” & It don’t give me the experience PUBG mobile gives me, I like things to as realistic as they can be. PUBG does that. Yes there’s entertaining modes every now & then.! I usually try them out, it’s ok it’s something refreshing for most players but I usually like to stay on a classic map lobby. I love all 5 maps & love playing them all, ( PLEASE BRING BACK VIKENDI ) also ( PLEASE BACK PAYLOAD ) it was really fun to play this mode with friends & not really care about rank or KD. Payload is the real definition of FUN. Really enjoyed trolling there! There’s few things that need to get fixed, the ranking system & the match making is kind of messed up. Bugs ! Please fix those old bugs “the parachute, the grenade release, gun reloading & not actually reloading”.!! all thee bugs happen every day & are annoying & mess your game up specially when trying to clutch in a situation. please fix this ASAP.! & it’s okay we will wait a little longer than 20 seconds to play against real people to have a better gaming experience. Stop dropping in dozens of bots to fill the match. It’s terrible to play against 40+ bots in a single match it gets boring..Almightyy510Version: 1.6.0

The genius of botsIf you’re somewhat observant, you’ll find that your first few games are very easy. If you’re familiar with basic AI, you’ll quickly spot that this is in part because of the bots that populate this game. In fact, I believe your first solo game is played against only bots, who always wait between shots, do less damage per shot, and have easily predictable movement patterns. This makes the new player experience much more forgiving, and also reduces the demand for number of players needed to start a match, making matchmaking quicker. The learning curve is also very shallow, since the pacing of the game allows players to learn from their mistakes with every death, rather than bask in frustration and confusion. Once higher ranks are reached, the real player population is increased and seems to be capped at 28 (inferred without hard evidence) for solo games. Players may also be segregated by skill level to some extent, though being top 500 on a given game mode means I rarely run into similar or higher ranked players. Having come from playing a lot of PC Fortnite, I am greatly relieved by the fact that there are never 99 actual players in the game trying to kill me. There are complaints I have about minor bugs here and there, but at the moment, the game seems profitable enough (cosmetics only; absolutely no pay-to-win) that the devs crank out patch updates in a timely fashion. All in all, this game is revolutionary for me in terms of mobile gaming, since I’ve long been a mediocre PC gamer, partially limited by my hardware. PUBGM runs on iPhone X better than Hearthstone runs on my MacBook Air, and it lacks few to no elements that are key to a fun PC game..829372838377Version: 0.6.1

The Best Addition To Your Home Screen 🩷This game is, by far, the biggest game changer of my life. When I first installed the game in 2020, I didn’t quite know what to expect. I have never played a game that included minor violence so I wanted to try it out. And I am glad to say it was one of the best decisions I have ever made. The graphics are great, the quality is amazing, the outfits are creative, and even if you can’t buy things with real life money, the BP and AG on the game allows you to buy the outfits and weapons that are as amazing and fashionable. I love the updates and they don’t take long to download either. My favorite map on the game has to be Livik, not only because it’s less people in total than in Erangel, but because Midtstein is my favorite place to land on Livik. It always has the right meds, weapons, scopes, and attachments as soon as you land, and that’s where all of the action happens as well as the Neon Outpost. This game also helped me communicate with other people from all over the world, allowing microphone access and text. I even met the love of my life on this game. I plan on playing this game till my very last breath. Thank you, PUBG, for being the best addition to my Home Screen..Dd._.sweetVersion: 3.9.0

ReviewThis is a great game overall, but the reason I gave this game 3 stars, is because this game is way too easy, you’ll only run into a couple players on your way around the map, and it only takes a couple shots with a pistol to kill them, but it is nice to make myself feel good after crashing my vehicle too many times. The map on the other hand is WAY too big. It is very hard to land at a location far away from the airplane. And if you do manage to make it, the safe zone is always too far away, and now you die in the storm because the map is too big and the matches are too long. Which brings me to the 3rd reason, and ways PUBG could improve their game. The matches are too long, so when you play a game, and you are about 20minutes in, and you die, you don’t play anymore, you go to another app. So if you decreased the amount of time in the match, you will have more people playing the game, and more often too. I can’t stress enough how important it is to keep the matches short, when you win a game, it typically takes about 25-35mins to do so. So if you take this down to about 10minutes per match, most people will have the time to play more, plus you could play 3 rounds in the time it takes to play one. So in conclusion, if you are going to improve the game in some major ways, this is the route to go..WishinitweremoreVersion: 0.10.0

They enable cheaters and hackers!!!!!!I would give this more stars but I think it is the most disgusting specimen of cheating and hacking I've ever seen. When you report during a match that you're choppy they're supposed to fix it but they don't. Because they can't. because someone is hacking the server or using a hack or a cheat that's disturbing it. And I have more matches that are choppy!!!! My last few matches in arena were the most horrible I've ever had. I couldn't turn could move literally one of the other players I was playing with said the same thing somebody on the red team was hacking. Reported it during the match over and over again nobody did anything there are more cheaters in their game then there is honest people. And I think they like it because all they want and care about is money money money money money money money as long as people play and spend money they don't care!!! They say they do but they don't!!!! if their campaign to stop cheaters was for real they would be making progress instead of it getting worse. if Apple can write software to keep people from hacking in for the most part certainly these people can you'll get angry or more frustrated playing the game then you will find a different game to play. Don't download this and don't play it.L8ebugsVersion: 1.5.0

Great game. Will recommend forever if needed.Ok so I’m loving the new Arcade mode, especially Item Heaven. One thing is, I just wish that this wouldn’t happen; So I was near Georgopol in a match not 2 hours ago, and I had a M29 (insane machine gun, 50 round mag(not the sniper)), and an SKS. 4x and 8x equipped on both, lvl 2 vest and lvl 3 helm. Now, you’d think I was good to go and win the game, but no. As I’m crossing a river, I get shot at so I go under water and I still get shot at. That’s not the problem. Once I got out, I shredded the guy with the M29. As soon as I went to his lootbox, I get BODY shotted by a crossbow. I was like 90% health. I get one shotted. Normally, I’d be like ‘aw darn, let’s try again’, but I looked back at my vest icon (bottom left) and see it almost completely broken. That shouldn’t happen with a CROSSBOW, unless the devs buffed it to high heavens. The guy was like across a field that shot me. So....? I’m just really confused on how someone could BODY one shot me with a CROSSBOW, like a field away. Please clarify. Otherwise, it’s a great game... I love this game seriously, it’s trumped many others. And yeah, I get that crossbows probably aren’t the first pick of many players, but if the devs buffed them, please at least warn us so that the crossbow try hards don’t wreck face, without the rest of the community knowing. Also, the invisible hackers. I think I have footage of getting punched in the lobby by an invisible hacker, but I’m not sure if I still have it. I’ll have to go through my pictures. Anyways, sorry for such a long review but I thought people should be warned about a possibly game breaking buff. Thanks for reading!!.HerbTheTortoiseVersion: 0.4.0

My favourite Game in PubgI like PUBG I play it almost everyday but I do run into some issues while playing. I'm sure the devs worked hard on this game because it has good graphics good gameplay but I have some issues with conqueror's being in diamond 2 lobby's. I don't like playing with bots because I want a little bit of a challenge but I don't feel so satisfied when get lazerd from 150 yards from a sweat that runs m4 and gets 20 kills a game that also runs full gyro max sensitivity. I pull like 7 or 8 kills a game but that doesn't mean I should go against conquerors. Also when I'm landing I don't know why but I have 30 ping and I'm teleporting around the building I'm trying to land on top of and I mostly just end up landing on the ground. I don't really think anyone should buy UC for crate openings because it's kind of a scam but I've bought both royals passes from when I started playing and I've been satisfied. So that's how I feel about PUBG mobile I haven't run into any other major bugs. I hope someone gets a chance to see this and hopefully do something about the issues I've had and probably lots of other people have had. Thank you..Md.JonyKhanVersion: 2.6.0

Love it but some suggestionsHi I love this game, it is a fun and surprisingly thrilling game with a lot of fun aspects, But there are some minor flaws in it that I’ve noticed that are kind of all the time and sometimes really annoying, for instance I’ve noticed that the sk8k or the vertical double barrel shot gun is vary op which I like and it dose a lot of the same damage from far and close but the slightest of movement in yore accuracy makes it easy for yore opponents to get away it Is almost like from close rang it acts like a shot gun but from far there is no spread, now this is vary annoying but it doesn’t happen that much, the next one is the fare gun, I love love LOVE the flare gun but it’s accuracy when the plane drops the supply drop when you shoot the flare gun is quite bad all the time I find it near a city I half to go in the middle of no were to shoot it caus if I shoot it near the billing it will almost always get stuck on the billing, also if you stand right under the flare gun suply drop when it land on you you get stuck in it and can’t move, that’s happened twice and it is vary annoying, I still like yore game but I think you should focus more on problems than maps, make maps too fast with bug and you will only have mor bugs. Sincerely, Honeyrostedpenut..$**##Version: 0.10.0

Wish I could love itLike the title suggest I enjoy the game I play almost everyday I’ve gotten about 10 of my friends into It and we love playing together I just hit platinum and I’m still climbing gives me a sense of determination to reach the next tier and I love that I actually love everything about the game except that there are so many bugs/cheaters the bugs don’t bother me too much but there are so many occasions where things just don’t makes sense including silent cars, instant kills with a pistol when I have lvl 3 helmet and vest, shooting a player in the head 4-5 times with a single fire SCAR and then getting killed when he turns and shoots one round directly into “my head” and the list goes on but I’ll end it here by saying I love the game absolutely just wish there was more player cheating monitoring unless it’s just bugs or whatever on your end then I really wish you guys could step it up and address it instead of adding new micro transactions as always also side note when players are reported for cheating or exploiting it would also be nice as a reassurance that you guys take it seriously if you guys would send a message stating that it was looked into and the result of the report. Thanks for your time hope to see improvements so I can continue to recommend the game to friends..FjkitdsstgVersion: 0.5.0

The Game is VERY Enjoyable BUTTTT....PUBG Mobile is really fun and enjoyable with your friends most definitely, but the items that are in the stores for purchase are only available through cash that has to be purchased with “In-App” purchases. You are able to obtain these “bucks” but they come around few and far between. The gold coins you receive from playing in game and gaining levels really only let you purchase one certain box that gives you “low-end” looking equipment/clothes. I’ve purchased $10 worth of “bucks” to use in game but I was only able to purchase one single item, which is pretty sad if I would say so...I understand that the developers have to make money to keep the game alive, but you have to think they have this game on multiple platforms..Maybe lower the prices of the items you have to purchase so you can receive more then one item per purchase, or make it able to where you can obtain these “bucks” more often. Other than that the game is a lot of fun, I enjoy playing it with a large group of my friends with our own crew. It’s very addictive at times and I would say the gameplay is perfect! I really look forward to the updates to come in the near future! I can see a lot of awesome things to come with this game on mobile applications!.BuybunchesVersion: 0.6.1

Awsome TencentThe game is awesome but there’s some lag but still awesome nice job Tencent!.MemocruzricoVersion: 0.3.3

РАЗРАБОТЧИКАМ!Дорогие разрабы игра крутая конечно, динамичный гемплей , крутые скины и прочее, но работа с серверами тоже важная часть игры! Прошу не забывайте о технической части, потому как уже недели 2 серверы лагают и выбивают из профиля и боев. Спасибо..Ne KoviVersion: 2.3.0

Curious About the PUBG x BMW Collab in Canada!I’m really excited for the upcoming PUBG Mobile and BMW collaboration in Canada! Can anyone share when we can expect this update to roll out? Looking forward to it!.H. ChahalVersion: 4.3.0

ЛокацииНовые локации появляются очень редко. Почему нельзя хотя бы старые реставрировать, а не просто временные локации? Почему нельзя в машине добавить музыку или радио? Почему нельзя заполнить дома, не просто пустые коробки. Они еще и все одинаковые..Artem.25Version: 3.8.0

Never spending any UC anymoreHaving played the game for 7+ years, I regret spending UC for the 1st time in 7 years! I thought I would support the game but they overcharged me for Buggati. They gave me 2 cards for 46,000UC. Never spending any UC on the game anymore..No to UCVersion: 3.8.0

Controller supportAdd it great game to all people reading that download it and to teh devs add controller support.IDK7770Version: 4.2.0

DudeHad so much potential til they added frickin SKIBIDI TOILET 🥀🥀.Ericss16Version: 4.0.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.4.0

PUBG MOBILE Negative Reviews

IOS and server problemsThis has been going on for a little while now and it’s really bugging me. So I don’t know what the things are with androids or newer IPhones but for me, this game is a battery guzzler/killer. I have an IPhone 7 and my friend uses an IPhone 8 and both of our phones have been dying faster while we play the game. Along with the battery consumption, our phone’s have been heating up quite quickly while we play. Now part of that could be because I am using a refurbished phone, however, my friend has had her phone since it came out and she has that problem too. This could maybe because of the large file it is, but this never used to happen till I’d say a few months ago or so. For people who own newer iPhone devices, I don’t think you will have a problem, but for people using oldish iPhones, be safe when playing the game, and watch the battery and heat. Now my problem with servers. I hate when people speaking different languages or are fluent in different languages are playing on another countries server. I have had MANY people playing on a North American & English server and they are little 4 year olds from India. If there was a way the creators of PUBG can help with this I would totally play this game more. We also need a better selection system for teams. I find a lot of people play like other FPS games where it’s every man for themself. If there was a way we can select a random team to play with while keeping some sort of ranking/leadership match making that would be nice..Username_disclosedVersion: 1.0.0

Customer service does nothingMy account was hefty ! I spent some MONEY been playing for 2 years somehow with no long ins to my social media a hacker took over my account. The incident was reported to customer service and all you will get is a generated computer response, my teammates and clan reported it stole as well and NOTHING was done. The hacker is playing my account with all my stolen items.. he unlinked and linked his Twitter info and never would log him out or unlink when I tried. I have no clue how this happened. Now I can’t even log in with my email. The game has zero security and hacking is running rampant even according to its discord account. This game is not safe with your personal information if you spend any amount of money on the game someone at sometime will take it over and you won’t get it back…. I also just thought I would delete the account so he could no continue to use what he stole from me but the game has no option to do so . Awful awful customer service. Bottom line they lose on my account as this hacker won’t be spending any money and I would have. My account was very secure as this was my baby !!! And it still happened. My advice don’t spend a dime. Just even try to reach customer service before you think about buying the pass, you will find it’s all just computer generated responses, same with emailing them. Same thing. The email tells you to contact in game and if you are locked out of your account … you can’t. But I’m game you are told nothing lol awful.TheklkVersion: 3.1.0

You really wanna know what this game is like?So you really want to know the real deal of this game? Hmmm let’s see if I can summarize this to the best of my abilities with not just problems I’ve have but also problems my friends have had which is why we are all deciding to either move on to a different game or stay off pubg for good. So, let’s just get to the one thing that bothers me the most I had an account I had since season 1 and everything was fine and working with the game but this problem was not so much with the game but with my phone, so I had the account and my phone was acting out of wack so naturally I go to get my phone checked out and to my surprise I had to get my phone replaced to my surprise I could not backup my account as to it not being linked to any social media account that I tried countless times to sync to but was not able to and completely lost the account. Now, that is not the only problem I have countless times I am shooting at players and I get hit markers and the player that ends up dying is me. It seems to me or anyone that plays can see major or minor glitches that we beg or plead to get fixed none of our voices are heard. It is amazing that we have to go this far to get heard I don’t know how great this game is anymore... but if you wanna play a “broken game” as my friends always say go right on ahead but don’t be surprised when you easily get frustrated over judgements or graphics being glitchy. I hate how the developers also stall you to go to there contact page but they never get back to you either 😂😂😂😂.Popdiva98Version: 1.3.0

I see y’allAbsolute money grab. Spend a bunch of money, get no rewards, you’ll only get the low end rewards. The odds of getting something good are 1/20 and by that time you’ve spent $200. Everything in between is only temporary, pointless, waste of space, memory, time, money, game. Bronze-silver you play AI bots, that have the intelligence of a 3 year old picking up a controller for the first time. Once you hit gold rank you’re thrown into matches with sweats with the controller mod for phones, or people with windows that can just download the app and play the mobile version on pc. I’ve played this game for years, from the console, pc, to the phone. I was accepting of the loot box numbers at launch, the game was falling behind many of the other drop in and survive games, after the creator thought it would never fail. They needed the money. I love the game, so I help. Yet years down the road, the money given yields no fruit. New maps no one plays, they stick to the old and known. It almost seems pointless to play the game because you know the out come. Half the game is bots. Other half is pro. You never know. Please reward the people that help fund you and keep you relevant. Your community is dwindling, and continued neglect with make them disappear faster. Especially with the drop of the Apex mobile in its early stages. I’d truly fear your company will be forgotten like the many other companies that got too greedy and didn’t focus on its community’s enjoyment of the game. Food for thought. Not like I could make anything better..HuhuhieatnanasVersion: 1.9.0

Game experience and purchaseI have been playing this game for awhile now. I first started when you have to when clothes in crate opening and can also loot clothes when your on the ground in the buildings along with weapons. From my gaming experience when i first started it was amazing, i liked it as soon as i started. I played more then eight hours a day and i enjoyed it. Recently everything has changed i cant even rank up. The matching system is poorly programmed. I never played with a faster device and a faster internet connect. But i played alot of hours to earn my rank. Sometimes i get matched with players with good devices and speed internet connection. In those matched i never reached top 10 let alone top 30. Sometimes i got eliminated when i touched the ground. Because of my slow internet speed and my device. But still i played the game because games are made for people to enjoy. Recently i have stopped playing this game and started other games because of my experiences. And also the game loot(crate openning) its worse then the gameplay. I on e spend like 20 bucks and ended up with useless stuff, even saved crates to almost 200 and opened them all and got nothing good. Please do something with your team matching system and please if you want more customers also gpatleast give out some good weapon loots. The RP loots update is getting better tho..YapizbratVersion: 3.2.0

Unfair with purchasesI’ve been playing PUBG for couple years now every time is the same when it comes to purchases. I bought $10 worth of wheel of fortune loot and got absolutely nothin got only a bunch of worthless coupons. It’s obvious that they developers control all the loot that is purchased in order for ppl to spend more money. It’s super frustrating I went back to playing call of duty mobile because they offer more skins all around and are not stingy with the loot. The game play over all is very glitchy and also when they servers kick you out you loose points and the issue is never fixed. Reporting anything to them is useless they never respond and seems like they only want money from people they never update with new maps or offer better loot. Am done with this Game it’s a waste of time. I have to edit my review because I forgot the most important review of them all. Ok I don’t understand how I was playing the game I was downed with a level 2 helmet level 3 body armor my helmet was full at 150 points and body armor at 250 nothing was taken away but I got downed by Someone shooting at me. It makes nooooo sense to have armor and helmets if they won’t take all the damage before being downed!! Plz fix the issue and only then will I return to play the game!! What’s the deal with RP I completed the season am max out at 100 and have missions left I complete the missions by my RP doesn’t stack but yet if I buy RP it will stack y’all need to get this looting stuff straight!.UgiughgfytfityfVersion: 1.0.0

Huge bug I am experiencing hasn't been fixed.I am an extremely loyal PUBGM fan and have been playing since season 1. It is a great game, but I am experiencing a weird glitch that I don't think anybody else has. So when you are in the plane during a match, there are the names of the people with the highest RP ranks on the bottom left. If you are RP 30, for example and see that the person on the bottom of the list is maybe 20, you will be somewhere in that list. Well, that never happens to me. One time I played a match once with a friend where the highest RP in the list was 31 and I was RP 39. My name never showed up on the left which irritates me. This happens in every match where I should be on the RP list. This is confusing because I never experienced this in any previous seasons. I used customer support. Still no reply after almost 3 days. I emailed Tencent just to get a bot response about how I should use customer support for other issues. I used the repair button, but my name only showed up in the RP once when I was supposed to be on it. This was not because other people were a higher RP than me. I reinstalled the games two times with no luck. At this point I am a bit frustrated because I have gained your guy's trust and thought that by now my issue would be resolved. I am now left with writing this review hoping that I will get a response from the developers. The game is great other than that. Don't let this review persuade you not to download PUBGM. This is just a review about a bug that I am pretty sure nobody is experiencing..GamerTrend18Version: 0.11.0

Getting out of handI can count on one hand the amount of times I have written reviews. I love PUBG Mobile, but I am close to being done with it. Glitches, hacks, lag, 6x on an M4 on full auto, this is just getting out of hand. They keep adding stupid costumes and vehicles and even maps, yet aren’t working on any of the actual issues with the game. I have been playing since season 2 and the issues are just getting worse. I was up to 25 friends at one point and would play almost every single day. Now, I have 1 friend that still plays and I play regularly but when that last friend stops playing I will as well. I love it because it’s realistic, it contains action, strategy and makes you think about how to win. However, the highest I have achieved is ACE. Some of this I attribute to better players, some is losing to hackers and glitches etc… and mostly I attribute this to the fact that I can finish a game with 9 kills and the win and get 23 points. However, if I get knocked out early or without a kill I lose 39 - 40 points. How can you ever actually get to the top when you lose that many points, but can’t ever get that many points. I was paying $10 - $20 per month for this game at one point and now I am down to $.99 per month and that is the highest they will get from me until they fix the problems with the game. This should be a 5 star game all day, however, the creators of this game don’t care about the people playing. They care about one thing and one thing only, MONEY. They would probably make 3 times more money by fixing the problem and getting rid of the crap problems..OuepaulVersion: 2.2.0

Good game but no logicI like the game but I’m having some issues with the gameplay in classic and team match. Classic, there are lots of people the kill you form behind. I did an experiment on it in Quick Match and 100% of the time I died because of people going from behind. I know it’s all you to see who is behind but I tested it on 10 rounds of it and all of them killed me from behind. But the most stupid thing about PUBG is that you can die behind walls and if you do less than 120 damage but more than 100, they still live. If you do more than 120, they die. I think they should die within 100 damage. I really hate the fact how you can die behind walls. When I’m not in sight of them and I’m behind the wall, they can still shoot me. The thing about it is that I also moved to the spot that they cannot shoot me in or anything yet the game registers it as a hit when I’m not in sight. I think this is caused because the other person that is playing that shot you is lagging. In my opinion, this can be fixed by making a better hit box for the person that is not laggy and worsening the hit box for the person that is laggy because if you are laggy and if you shoot someone behind the wall, it isn’t fair and it ruins gameplay. I played with my cousin in a room and most of the time I died behind a wall. This should be fixed. I also think that this game should not have a glitch were when we try to hit someone but is very close to an object, the object somehow blocks it and our gun wasn’t even aimed at the object. I had an occurrence like that many times in domination, tdm, and classic mode..NBA_CoolVersion: 0.19.0

Not PracticalI’ve been playing for a while and the match ups are completely random, as well as the penalties. I’ve been punished twice due to the game’s faults, and have even gotten a kill due to a glitch in graphics. To elaborate, the skill level of other players are way below my own. This is because it is way too easy to rank up and I get first over 30% of all my matches. One time I got a kill because the game couldn’t load the buildings far away, but the player was still visible, letting me find him quickly and snipe him. The WORST PART are the penalties. People who leave the game or are AFK are never given penalties, but people who harm their teammates can get penalties. So, how is it possible to harm teammates when you can’t harm the vehicles they’re in anymore? From the fire from cocktail explosives, and by crashing the vehicle you and your teammate are in to make it explode. First, I was punished when my teammate deliberately went into the fire from the cocktail I threw at an enemy, next, my car got stuck due to a glitch and we couldn’t get out after running over an enemy, and it eventually exploded. Then I was stuck under the car somehow while down while receiving a penalty for “intentionally harming teammates”. I wasn’t even driving the car anymore since I moved to the passenger’s seat, so it doesn’t make sense why it said I did something. This game also has a lot of potential to grow but it never does. And no, this GAME DOES NOT NEED CONTROLLER SUPPORT OR ANYTHING because this is supposed to be a mobile game. If you struggle so much that you shoot at a wall while an enemy kills you, just delete the game..48lVersion: 3.2.0

Stealing and bad gameplayIf you like buying something and not recieving what u paid for this is the game for you, they recently had resident evil suits u could buy from ada from their last event, to which recieving was hidden to steal your money. If you didnt get and paid for it sorry about your luck, i write to them everyday to recieve what was paid for, i get a reply to delete it and re-download to fix and some sorry excuse like we apologize for the inconvenience. Gameplay is now crap after the latest update, buttons dont work, u fall from the sky right after jumping all the way to the ground amd then cant pick things up and have to restart the game n which u will lose sound and lagging is improved, never issues before but instead of fixing the issues they have they get worse and more are added. Now the wait time to even play a game is 4 min at minimum to start a round, in which doesnt start, i waited 28 minutes to start a duo round, in which the wait time was 3 minutes and 34 second wait, use to be a good game now ifs an issue to even play or recieve things u pay for. The company does nothing to repay them stealing your money and u cant even get contact with anyone to get fixed cause they ignore to not deal with it and believe its ok for you to pay and not give u what u paid for, i will continue to give updated news. This has happend to several people i play with, customer support doesnt exist for this game.Dont waste time hereVersion: 0.12.0

Disappointing rewards systemIn 2019 beginning i started playing and till now i am playing so out of all season rp rewards season 11 is my favorite and whenever it comes i spend rp points and lot of uc on it but i get rewards like shoe parachute or cap no mythic outfit i mean guys u give us many outfits in spin and we spend lot to get those outfits so at least make the rp crate optional let players have the rp outfits they like there are lot of players who couldn’t get those old rp rewards cuz they were busy with work or education i am also one of those unfortunate i like the season 11 outfit and for 4 years i have spend a lot of uc on a outfit which only costed 600uc in the past it is unfair atleast make old rp rewards purchasable so that we can enjoy old rp rewards but now i am done with this game i choosed pubg over other games but in return for 4 years i was disappointed in rp crate this time i have opened 107 and got nothing so i am done loosing me will not effect the game but in future if someone ask me why i left pubg i will give my honest opinion on how the repeat of same rewards ruined my experience and caused my exit from this game only when you will guys introduce the old rp purchase rewards option i will return and urge others to keep playing or join pubg till then thank you for the memories Good luck.NbjfhhjVersion: 3.0.0

Game is trashYour game is pathetic not allowing for a better experience with controller accessories. The whole merit thing might as well just completely eliminate the account and allow for a rest. But you cant generate money like that am i right. Dont matter your severs are going the same rout as Game of War. And while your making money true its only with players that pretty much have no choice given how much they have invested in the game. But dont for a second think you got the most out the game. Look at your 1 stars those are all the people that rather delete your game then abide by your policy and rules. I used to dream of the day this game crosse over to playstation and it never did. I used to love Rules of Survival but well im sure pubg the reason they shut down. At The end even Warzone 2.0 is way better with all its issue then a game that dosnt adjust to the audience it wants to attract. So whay if other players dont want to walk around with an accessory in their pocket opt for a switch that blocks players with controllers to join lobbies that switch to no controllers allowed. Is that not the common sense to do for a game….that is based for gamers of all skills and of all abilities to adapt. This game slept on the great success it could have had. No it competes with games like warzone that offer so much and are so lagged and even they get people to pay for the in game purchases better then pubg..CruzmacoVersion: 2.4.0

Just a money hungry gameSpend 200 USD worth of uc in hopes to get something good and all I received were repeated purple clothing head pieces that really dont look good and ornaments. Why are ornaments even a rare item? Nobody cares or notices them. Chance of receiving anything good or worth wearing in matches are next to nothing. Only thing this game wants is money for their very buggy game, terrible ping consistency, banning innocent players and releasing old clothes and charging a ton for it. Overall the game experience was good, now it is terrible definitely going downhill and Pubgm New state is even worst. How do you have billions of dollars top tier developers and are still producing trash? The most recent update in this season s4 has a tier mechanic that doesnt allow you to play with person in a certain tier. Bronze and silver tier is understandable but a diamond player cannot play with a platinum player? That is so stupid how am i going to play with my friends? We rank push as a squad and i reached diamond tier first and now i cant continue ranking because of this idiotic change? Come in pubg do better than this, you getting ridiculous now The community has many issues and for the past 6 season pubg has spent their time finding way of putting useless items into the game so you play longer for very little rewards before they listen to the reviews and better the game in the way we want!.Shamar146Version: 1.8.0

Worst game I have ever playedFirst off too many hackers, someone from overseas that has 27 kills and shoots you through a wall when you are running up to a building... just ridiculous. Also the tier system is ludicrous! Win a match first place with 8 kills and you get +13 points. Lose a game with 2 or 3 kills and you are top 50 or 60, lose -39 points. It makes absolutely no sense. Just a free to play game that is all about making you pay for add ons and extras. To be fair most free to play games are like that but this one you can change your region that you play in so there are a ton of hackers and cheaters from other countries. Spoofing on a computer to play on a mobile game. Adding their secondary programs to make it such a horrible game play. I would NOT recommend this game to anyone who enjoys playing a first person or third person shooter game. Find a better choice that the creators/stewards care about the people who play as well as the money made. Not just about the money and foregoing the players. This got a developers response stating “we in no way abide cheating, take a screenshot and we will deal with the issue immediately”. That sounds all well and good but if you put me on a 40 hour a week payroll watching and looking for overseas hacker and cheaters. I would probably make a small pebble splash in the ocean that is cheating for this game. It simply does not have the security it needs and probably never will because it is too lucrative to ban where the majority of hacking comes from. Still a 1 star review and has not changed..(HeavensFury)Version: 1.0.0

Lags pretty often other than that great gameI find that the game lags a little to often. It is a great game and it is really fun to play but I just don’t think it handles the well enough.Eddi220Version: 0.12.0

Can't even play (don't download)In my game it runs the logo then the loading screen then crashes on iPhone 5s please fix this.Hello hadVersion: 0.3.3

Unable to loginUnable to login, says “network error, login failed. Please check your network settings”.Bailers002Version: 0.15.0

Server IssueI can’t start my game. Every time it shows network issue..Therry68Version: 0.15.0

Can’t login after updateAccount logged in on my Note10+ with latest update (and its frame rate dropped so badly) tried on my iPad again which is also on the latest update, it shows that account has logged into a newer version please update your game. Which is ridiculous. Can’t play anymore.FunnyMudPee2000Version: 0.18.0

HackersDo something about hackers.Sonu4578Version: 0.19.0

New update is horribleI don’t know why you guys even bothered to update it was perfect now I can’t have my personal controls in any mode..PeterkhanguraVersion: 0.16.0

App crashIn older version it was running good but after i updated it is crashing a a lot. Please fix it..Kawal2008Version: 0.12.0

Cant play on my ipod 6 anymoreCant play on my ipod 6th generation anymore since i updated 🤬.Johnnnn66666Version: 0.14.0

CrashesEvery time I try to start PUBG it keeps crashing as soon as it reaches the loading screen:( any help would be appreciated..ChronctreezVersion: 0.3.3

Can’t log in check networkHave tried everything from past 5 days. I can’t log in to my account or can’t even play as a guest. Deleted the app thrice reinstalled Reinstalled ios Restarted network Don’t know what to do So disappointed.SiddieeeVersion: 0.15.0

New update crashes appApp crashes every 5 mins on my iPhone 6.MattyMiller69Version: 0.12.0

Network errorI’ve been effected by network error and can’t even login help?.Evanchiu1026Version: 0.15.0

New era sucksI liked it better before.Oqkwjdnfnia298$)&)+8Version: 1.0.0

Game became choppyCan you please fix this game is very choppy nowadays that's very irritating.Arsh and mindi ballomajraVersion: 0.10.0

After New update textures are in coded message or is gray or white please fix this ASAPI can’t play game because I can’t tell what it it’s what like the shooting button was coded so I was so confused of where it was Please Fix ASAP.BrutalGuideVersion: 0.4.0

CrashesI love this game and there were never any crashes just some lags and I was ok with that but just today my game started going off the app and the first time it was fine but it kept on happening. I’m really irritated and just can’t handle this. Please get back to me about this issue..Justin _10Version: 0.11.0

Ban for nothingI don’t for what i Get ban for violation of user agreement and i always play in accordance with the rules (ign:Groszilla).Pier0274Version: 1.5.0

Time!!! Fix your stuff immediately!I can’t even open the game and when I do and I’m done playing for the day I’ll go to click on it again and it says I have to sign in like are you serious I shouldn’t have to sign in every time!!! Fix your stuff immediately!.100000029384)Version: 1.0.0

What happened to sniper trainingThey removed sniper training and that’s the only game I play so this game isn’t for me anymore..Charmil2727Version: 1.0.0

Worst update everThis is the worst update ever everything is so complicated now even the lobby, the friends section everything about this update sucks i think pubg’s time is getting over slowly now only 10% of people play this game everybody is uninstalling this game i think it’s hight time pubgm should do something about this update or else this is the end of am era seriously.RawatattagagatagVersion: 1.0.0

Please update to newer version that ends 21Please update to newer version that ends 21.Ben32001Version: 0.18.0

Spoke to customer in support no help.I have sent endless emails no support. Purchased 1800 UC. Never received in game. Please either refund my $36.74 all proof given in Email. Or refund my UC pls..FelsandricVersion: 0.16.0

I’m not able to loginI’m not able to log in to my Pubg account with my iPhone .. I’m using Pubg since one year and I’ve spent lot of money and yes time as well.. but now it shows Please login after some time .. I’m not able to use it anymore I’m waiting for you guys to help me.Bzala611Version: 0.15.0

Not able to login and playI am not able to login and play it’s showing something network problem i have used my own data after that it is again showing the same please fix the problem.:[HONEY:]Version: 0.15.0

African serverWhy there’s no more African server ? We are unable to play and enjoy the game One star out of five now for you.AdaBodVersion: 1.0.0

PUBG IS FAILINGHacker's game! What a joke!!.M4R47Version: 0.19.0

Unable to start downloadNew update is horrible.出此个f次过fvu分Version: 0.18.0

Cannot log in to my accountI don’t know what’s wrong with the new update, but it says my account has been logged into a newer version of game, where as I just updated the game..AkhilredyVersion: 0.18.0

Emulator to Phone will not linkEmulator version 0.18.0.12621 Phone version 0.18.0.12620 I can’t login to phone with Facebook because it’s telling me I have logged into a newer version (emulator) and I can’t seem to get in on my phone. Just a heads up to anyone playing on both with Facebook account. You will be locked on to emulator with your account..123mikegamerVersion: 0.18.0

Worst update everWorst update ever and you just totally copying Call of duty , by changing TDM MODE setup and I never get mythic items only get silver fragments. With new updates you just made this game worst.Harman vvVersion: 0.16.0

Keep getting paired with foreign countries.Would like to play with people in my region (not racist or anything) even when I chose North America, I still get paired with people from India or some country around there. Still a fun game but would like to play with people from North America..JooooopbebVersion: 0.9.0

The graphics in lagGuys sell the game.KdogangVersion: 0.9.0

Pc playersYeo its a great game and runs great but pc players use emulators and destroy all mobile players with their keyboard mouse. plz fix.Dedlywalrus456Version: 0.3.3

The latest updateThe UI is so bad. Why did you change it from dark to light. It hurts the eyes..Aryas17Version: 4.3.0

Update 4.3Terrible update . an update are suppose to surpass the old one but this is the other way around u removed a lot of the fun things from the last version and added unneccesary things like racing????. uninstall.DjjjaaayVersion: 4.3.0

No controller supportBackbone controller support please..JinjaBredVersion: 4.2.0

To sexuazliaedd ban itIndont oike how im wearing panties and bra and nothing else very bad im blinded.MlsvevaVersion: 4.2.0

Новая система рейтингаНовая система рейтинга (продвижение) отстой, сколько я нервов потерял.Garm@Version: 4.2.0

Did you guys use GAI to create the poster?I refuse to pay my money for this kind of S.HuarainVersion: 4.2.0

Lag and heavy device spaceUsed to be a fun game until the updates ruined it. I play this on my iPad mini 5th Gen and takes 9.3 GB of space I don’t understand why? I can’t play the events anymore just play unranked Erangel and Livik and still end up getting the screen frozen and stuck. Guess it’s time to leave the game but been playing for 7 years the memories still stuck with me.Stryder93Version: 4.0.0

SeriouslyAre u seriously collaborating with that trash brain rot skibidi toilet GGs this game has hit rock bottom 😐.Vishesh_RVersion: 4.0.0

Too many updatesThe updates take up too much memory My memory is full due to this one app.Pro godmanVersion: 4.0.0

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