Word Wiz - Connect Words Game Customer Service

Word Wiz - Connect Words Game Positive Reviews

Finally a word game with dignityLike other reviewers, I’ve played a lot of similar formatted word games, but Mobilityware gets it right, at least for my ‘older’ tastes. I don’t have to endure 100 tedious, repetitive, elementary levels before being challenged. I went to the challenge level and not once have I wondered what weird ‘English’ dictionary the developer was using to come up with words. Mobilityware does their card games right. And this word game follows their same respect for your intelligence. If you don’t like the sounds/ music, turn them off and play your own. Don’t like ads? Ah, well, we can’t always get what we want. Do the same as ads on tv, get up and walk around. Besides, some of my ads are local, which occasional have been helpful. I deleted all my other word games. Thanks Mobilityware!.HelihopehulVersion: 1.3.1

Great game,but crashes!I have been playing your game for months and I really enjoy it. I had accumulated 200 words and it felt great. Earlier this week the game crashed after playing every ad. If I wanted to continue I had to restart my iPad. This is quite annoying. I reinstalled the game, lost all of the words I had accumulated but that did not work. I closed all other windows and that did not work. Today I noticed that the ads are different. They are smaller and are up in the left corner. Is this part of the problem? Please look into this and see if you can fix the problem. I really want to continue to play this game, however I am spending more time restarting my iPad than playing. Thank you..Psyc DocVersion: 2.1.1

Thank youThank you for not making me feel I was not smart enough to play this game. I have had other word games but I’ve had to delete them because they either wanted me to buy coins so I could get hints or made it so difficult I couldn’t play. I would eventually have to delete the app because it became too frustrating and too difficult to do.I especially like that you allow individuals to see ads in order to get hints so they can continue playing.I have several mobilityWare games and I’ve enjoyed them all. I live in an assisted living facility and with the pandemic there’s not much to do except watch television and play games on devices. Thank you so much for all your wonderful games..Neatz70Version: 2.3.0

I have been enjoying your game.Please either go back to your original background and sound or set it up for Thanksgiving Day and then for Christmas, etc.. I am Gettysburg Ng very sick of seeing the Halloween background and sound by now. It's way past Halloween time now your logo says one thing but when one goes to open your app it's not the same at all. I could not find the setting Ng that was mentioned at the time of choosing to change backgrounds when I did try earlier. So, if you mean what you said that you r we as all your re iews here on IOS, Apple App Store here's your chance to prove that you do read andlisten to your faithful customers. Thanks from a faithful customer..Jesus0112Version: 1.7.0

Enjoy the game but….I really enjoy this game, I’ve played past the 5,000 mark and also enjoy the daily challenge puzzle. The reason I submitted only three stars is that in the past several months the advertising has become aggressive in its persistence. What I mean is that certain advertisers make it difficult to tap the “x” without forwarding you to their info site. It’s become so bad that I will totally exit word wiz and restart my game when I see that particular ad. The next issue is that in the past week or so I’m getting a pop up ad on the top of the screen, and even when I close it, it reappears every few minutes. Frustrating since you can’t continue playing until you x that ad!! This last issue may be the one that has me deleting word wiz :(.0923pbVersion: 2.17

Great game, but there’s a new problem!Hi! I’ve played this for several years now and thoroughly enjoy it! At first I thought I’d get bored as the “new” words it gave us were too simple, and I was quite familiar with them. But as time passed, the vocabulary words became far more complex and some are really obscure, and I began to really enjoy it. That said, a new problem cropped up for the first time this week:::every time I try to play, the game is disrupted by a McDonald’s ad popping up; sometimes 10-12 times during the game, making it extremely hard to play! Any ideas on what I should do?.MelissaL55Version: 2.17

Predictable but UnpredictablePlayed the challenge level from the beginning and at times it is quite challenging. But when certain letter combos show up, it is easy to fill in some of the words because they are consistently repeated. There are other times that many words are created but don’t fit the blocks, so points are added but don’t seem to do anything. Viewing ads for clues is part of the game and not a problem, but the new “feature” of throwing up an ad just as a game is won is overly obtrusive. The latest update (either from the game or Apple) requires two tries to start a game — it opens and almost immediately closes, which requires another tap to open it again..HappyHokieVersion: 2.4.1

Fix the bugs!I like your game but it has become increasingly frustrating when playing the game. About five seconds into a puzzle the small tiny ad pops up, it says the Florida lottery and there’s no way to close it out. So basically the screen is frozen on that you have to completely exit out of the game, Re enter The game and then five seconds later at small annoying ad pops up again and freezes the screen. I have tried deleting the app and then downloading it again and the same thing happens!.DivingmomVersion: 2.4.1

It’s a fun game except for the adsI love word games a lot and really enjoy this game. I do not, however, enjoy seeing ads nearly after every level before getting to the next level. You can, of course, purchase the ad free option which would only last 7 - 14 days, but that’s pretty pricey (over $30 for a month). It’s gotten to the point where I actually dread playing it. Would the developers ever consider giving an option to go ad free for longer? Please? Thank you for your response. It’s not that it’s difficult to close the ads out. It’s extremely irritating having to do so between every single game unless I want to pay over $30 a month..THawksFanVersion: 2.10.2

LOVE THE GAME- Ads Made Me Stop PlayingThis word game is awesome...but—If you find games that force you to watch a constant assortment of ads and videos in between every puzzle, or make you launch the App Store app in order to return you to the game—wait until they release a paid version like they have for their solitaire games. I thought I could just turn on airplane mode, which bypasses all ads, but then I forget to turn it back off and end up missing important texts and phone calls—VERY FRUSTRATING!.Pedro_AntonioVersion: 1.4.0

A bit sadThere are a large number of words that this game refuses to note as actual words because they are not in common use. As a scientist I utilize a wide range of terms that would fit within the parameters of this game but the game refuses to even acknowledge that it is a word much less one that fits the parameters of the squares. I am also becoming a bit annoyed with having to listen to an add every time I start the game much less every time I get a new puzzle, and it is becoming very irritating that they hide the X button on the ad screen inside of a similarly colored box or behind a word or picture in the ad forcing you to look for it rather than playing the game..Cottonwood123Version: 2.4.1

I like it but...I play a lot of these word games. The ones I go back to again and again are 1-3 below. 4 is a decided plus. 1. Calm soothing music preferably has the option of playing something to your liking. 😭This needs to be added!!! I turn off the sound on my device cause I cannot stand the sound effects provided. 2. Daily goals which this already has. 3. Levels which show accomplishment which all Mobilityware games have. 4. This version has something I have not seen in many other games—it helps you to learn new words. Already I have learned a new word!.CatladywonVersion: 1.2.1

Great Concept!I played this game for the first time yesterday. I like to do crossword puzzles. This game is like solving a section of a crossword puzzle, except it requires a different way of visualizing the words. The first level is pretty easy, but it gets much harder as you increase the level of difficulty. It is a fun and relaxing way to stimulate your mind and learn new vocabulary. I especially like the feature that rearranges the letters, which is quite helpful in jogging the brain to think of new word possibilities. Clever new game!.NvmctVersion: 1.2.1

Look forward to this gameI start my day with the daily puzzle and then move on to the challenge puzzle. So far, in the 400 puzzles that I have done, they are unique. You have to watch out in accidentally touching either help button. I have hit these unintentionally 2/3 of the time as they are adjacent to the letters. I do 2-5 puzzles a day depending on my schedule and can pick right up where I left off in a game if I am interrupted. Enjoy!.Carich1Version: 2.10.2

Disruptive Pop-Up AdsAfter years of playing I’m abandoning this game. All of a sudden ads are popping up incessantly in the middle of playing a game. This happens about every 20 seconds. I’m able to quickly close it, but the frequency takes the fun out of playing. I’ll check back in a week or so to see if it was a problem they were able to fix. Otherwise, goodbye!.LeftypjVersion: 2.17

Could be betterThe game is fun for a while but the challenge level could be harder, the same word appearing twice in a grid as singular and plural is just lazy and the scoring is a mystery. Is it better to try to solve the grid faster and ignore the bonus words or should you delay solving the grid to get more bonus words? Also the bonus words unscrambled after groups of levels are solved are all obscure. If you want to improve our vocabulary why not include the word’s derivation and status (I.e. obsolete) in addition to the definition?.OhnoxyzVersion: 1.7.0

Ads are loud even when phone silencedAs much as I love playing this game and enjoy challenging my brain, I HATE that the ads have loud sound even when my phone is on silent. I have found that I can’t play this in bed while my husband is sleeping as there’s no predicting when an ad pops up that doesn’t have a sound icon to turn off. It just scared my husband half to death from a sound sleep! Please - allow the ads to be silenced from the beginning - not having to look for the sound icon or worse, having some ads with no option to turn off sound..Peggy NVVersion: 2.2.1

Crashes Are So FrustratingThis is the second time Word Wiz has crashed on me. An error message -404- came up. I tried closing down my iPad and rebooting but that doesn’t work. The first time this happened I had to delete the app and then reinstall which resulted in the loss of all the progress I had made. I really enjoy this game and play it everyday but I think I will be deleting it - permanently..Dee12152Version: 2.4.1

Now THIS is nice!I have played many, many word games; enough that I didn’t even want to look at this one...I was bored with them. BUT😀, I need to tell ya’ll that this is a word game that feels like you are sitting in a plush parlor, with thick cushioned chairs, (NO SMOKING), a butler serving iced tea, quiet conversations, soft gentle music....quite clinking of China tea cups....got it? There are no surprises...it’s something of a slow start for word-smiths, but it got interesting really fast. Lots of nice incentives to play, puzzles in puzzles. A cozy game...😀🙋🏻‍♀️🙋🏻‍♀️🙋🏻‍♀️.1stCeyeVersion: 1.3.1

Word Wiz problemI really like this game, I play it often but I am a little frustrated now because I can no longer access it anymore on my iPhone 6X that I mostly played it on until yesterday but the app won’t open on that phone for the past 2 days anymore so I can only play it on this iPhone SE I just bought in June. And I can’t figure out why it won’t open at all on that phone I use most often anymore!.ArtsynesseVersion: 2.4.1

Love it but…I really love your game but really wish there was a way to turn off the ads without buying something every 7-14 days. I’d gladly pay a monthly or annual fee to turn off the annoying ads if you would make that an option - please! Then your game would be perfect! Regardless, I do really enjoy playing and challenging my mind. It’s great fun and easy to use..ZeninNCVersion: 2.10.2

Word wizI love playing Word Wiz. One of my main complaints is that a game freezes up and I can’t shuffle the letters nor request a help with a letter there is no videos to watch to get a letter reward. Another complaint is I purchased five letters and for $.99 and I did not get them. I just purchase some hints.....l27 light bulbs and 18 circles for 4.99 and did not receive them. Could you help me. I still love word wiz. I am getting better at discovering the words.Big yellow bird threeVersion: 2.10.1

Fun,Fun,FunI have had so much fun playing this game. I start one & cannot seem to stop until I finish the entire puzzle. It is such a challenge. Then you get to the part where there is no more help & you are on your own, you think you cannot do it. You find you are smarter then you thought. GREAT GAME FOR YOUR MIND TOU KEEP YOUR BRAIN WORKING. I cannot day enough good about it especially since it is free!!!!!!! Amen.Dt justVersion: 2.3.0

Themes and wordsHalloween was over more than a month ago, yet they still have the Halloween theme up. Plus very annoying sound/music that you can’t turn off. Also, too many repetitious words in each puzzle and too many plurals of many words. Needs to be a little more challenging. Plus no hints. And no points for words not in the puzzles. Aldo, there are way too many ads. So annoying! This game could be so much better if they tweaked it with more features and less ads. And change the theme timely!! Update on this review. It is now 2 weeks till Christmas and they still haven’t gotten rid of the Halloween theme with that totally annoying music that you can’t turn off. I refuse to play again until they get their act together with the whole app!!.FrumonsterVersion: 1.7.0

This game could be so much better.Word wiz isn't bad, but it’s not great either. The reason I gave Word Wiz 3 stars is because, many times the same word will be in the puzzle, twice. For example, “note” and “notes” would is just one example how the same word shows up in the same puzzle, when there are, clearly, many other words the game developer could have used. I almost feel like the game developer is being lazy and rushing through the games without putting much thought into the games..196?Version: 1.7.0

Needs opt out for adsThis is a great app but the ads are literally a fun killer. They are after every game and in the middle of actual games if you click away from the game for a text or a call or a break. Would love an option to buy out of all the ads. It turns the game into a real time waster and removes the enjoyment..RaeazVersion: 2.5.0

Good..butSo far I have been enjoying this game, but I do have several questions because unlike most games there really were no directions. 1-am I supposed to be racking up points? If so I’m not 2-how do you acquire more hints if needed? I still have 1, but used 2 when I accidentally hit the hint button. I attempted to contact your app support but it said the link couldn’t be found. I like Mobility Ware games but I’d say this game still needs some work.#1chicken mamaVersion: 1.7.0

Quick Developer Response!Although the game does not recognize some fairly common words that others do, it is arguably the best of its type that I’ve played. Over the 300 level, there was a problem with it crashing for a day or so, but the developers took care of it right away. Clear graphics, no frills. Just a good way to spend time,.SixswansaswimmingVersion: 2.5.0

Why?I have tried to purchase more clues. I play daily on my iPad. It’s iOS is updated to the latest version. Why does it get stuck during the purchase cycle and freeze. I have rebooted my iPad and I can play the game but when I try to purchase extra clues . I’m very frustrated that I can’t make any purchases.Shedragon246Version: 2.17

My Favorite Word GameAn intelligent game. The developers did a good job of designing this game to keep the frustration level right at zero due to streamlined, no nonsense game rules and target words that make sense. The challenge level allows me to feel like I am giving my mind a nice workout and not just wasting time. As of today, I’m at Level 102. QUESTION- HOW MANY LEVELS ARE THERE?.QuietyellVersion: 2.9.1

Love it, BUTYou have recently changed the background and "force" me to play with that background, despite having chosen one that I prefer much more. The current "mountain" background is incredibly distracting and it has a definite impact on my enjoyment of the game. If this continues, I will probably stop playing....KackleKittyVersion: 2.8.0

Changing The SceneryNOT a fan of the latest change in scenery. I change it to plain green background, stop playing, go back to play and the scenery has defaulted back to busy canyons/mountains. Next, some ads come up full blast volume with no icon to mute. How can I be "working" while playing when it is a dead giveaway that I'm on my phone. Not all ads do this - just saying. I have enough distractions in my life. Please make it stop..Princess JanieVersion: 2.8.0

Good intention gameThe game has good intentions but still has a few bugs. I have tried to play it several times and each time I have had to go over the letters 4 to 6 times before it would even accept the fact that I was spelling the word cat leading me to believe that it didn’t want me to play it. It would much rather have me play some other game..Mahjong challengeVersion: 2.10.1

Word WizI really like this app. Everything was great until Apple did an update. The app started freezing on an ad and I had to turn my Iphone off and then back on to use the app. Y’all did an update on this app on Nov. 6 and the app started working again. Now it is doing the same thing as before. This started about 4 days ago. I can only get 3-4 word puzzles done before it freezes up again..GHSgoatVersion: 2.4.1

Ad free version?I enjoy playing the game but the ads that appear between every single round are very annoying and often last much longer than a round of the game itself. Sometimes they go on endlessly in a loop back and forth to the AppStore with no X in the corner or a Close button to exit and I have to close the game altogether to make the ad stop, then, reopen to start over again..TlethalVersion: 2.10.1

Was GreatUntil recently this game had been great but now trying to get a clue rarely works. Always getting the message that an ad is not available. If you are really stuck you have no choice but to stop playing. Also, the backgrounds have gotten too distracting. If you try to pick a different background it changes back to their heavily pictured backgrounds again..KikismummsVersion: 2.8.0

The bestI have played most of the word games from the App Store. This is by far the best one. There solvable without using obscure words. There also not money hungry. Most word games to get hints u have to watch an ad only to get a FEW coins or purchase hints which are not cheap. Yes this one u watch a ad for hints but u don’t have to purchase. By far the best game two thumbs up.Purpey231Version: 1.7.0

Awesome game!I’ve been getting better since I’ve started, but it’s so difficult to get the help (light bulbs 💡) without watching an ad (or two) to be able to complete the puzzle(s), but when ya get it done then you feel Awesome 👏🏻!! I’m Not going to be playing the game Every Day (only when I get a notification) I’m Mostly happy with the app..Damaged teethVersion: 2.1.3

ChallengingGreat game. Fun. Play it for hours. Would be fun if there was a way for two people to play together, same puzzle ,own devices to see who could make more words while solving in the least amount of time. I would enjoy very much with my grandson. I’m 77. He is 24..Tx GraneeVersion: 2.14.0

More Vocabulary NeededI play this game every day and like it quite a bit. However, I often use perfectly good words that aren’t recognized as real words. The people who choose the words ought to have a larger range of words in their vocabularies. For instance, I’ve used the word gar, which is a fish, but it wasn’t recognized as a word by the masters of this game. Thank you for asking for my opinion..Go left not right.Version: 2.5.0

This game here is very calmingI love this game cause it has me thinking 🤔 and on how to get letters to spell the best words I can keeps my mind thinking 💭 instead of my other addiction coloring app my family doesn’t get it about these games how they can have calming effects on me but at least I can use my brain 🧠 more with word wizz Thanks 🙏🏼.GlamaRiaVersion: 2.1.0

Fun gameKeeps me on my toes.Waydan72Version: 2.7.0

Word GameVery different type of word game. More interesting than other word game apps. Love the Halloween theme. Lots of fun. You guys at Mobility do a great job on your games. Keep up the great work!.Felines Always WelcomeVersion: 1.7.0

Vocabulary incompletePuzzle 57, "ret" (to soak) should have qualified as a bonus word but didn't. It's often used in crossword puzzles. Other than that I'm enjoying the game so far..HeatherERDVersion: 2.12.0

Fun Game, Lame AdsThe game is fun but the ads are long and it’s tricky to click on the X in the left corner after the ad finishes playing. There is no way to turn off the sounds in game..SassercatVersion: 1.3.1

ChallengingEducational.Art E.Version: 2.1.3

KouneliIt it keeps freezing and I have to delete it and start over from the beginning. Great game when it’s working..Bunny2522Version: 2.18

Decent game, but the ads.....Love the game, but hate, hate, hate the ads for Royal Match. I find them offensive. AND if we didn't download it the first 150 times why would they think we would at 151. Ditch them..Vegas.overVersion: 2.10.2

Ads, ads, and too many ads. Otherwise...Since I'm not paying for this game I expect to see ads but, it would be nice not to see them so frequently. Otherwise this is an enjoyable game, good for helping retain short term word memory?.DistractedlogicVersion: 2.10.2

MixedI hate the new in-app pop-ups to buy helper items. Can they be turned off? AlsoI would prefer to pay a protection money fee to avoid all the ads. Puzzles are much better at the 1700+ level, but why is the three letter word with an I in the middle almost always GIN even when other options are available? Bill Ableson.Bbob2021!!Version: 2.6.0

Great Challenge Word PuzzleWord Wiz is an excellent game to challenge both mind and vocabulary. I also love the reward of learning new words that perhaps I have only heard used once or twice if at all. If you are a word puzzle buff, this educational app is for you.FlagadotlVersion: 2.10.0

ThanksI am enjoying this game.Chow C.C. S.FVersion: 2.9.1

Get it?No crazy words It’s the only puzzle that doesn’t overwhelm you with ads..Axie atVersion: 2.9.1

Word whizI've played every day for the last year and a half. Great way to pass the time during covid staying at home..SuperCody-YYCVersion: 2.9.1

No ads for hints?When I tap the icon for a hint it’s been saying “there are no ads available right now. Please try again later!” Doesn’t matter how long I wait, or how many times the app is re-launched, there are no ads available. It’s been like this for weeks..QwertyQwerty0987654321Version: 2.8.0

Love thisChallenging but lots of fun!.Snooks 50Version: 2.7.0

Fun to playChallenging.LSMFT FUNNYVersion: 2.7.0

AmazingIt activates your vocabulary. Very addictive! I find it very interesting to play with.amazing!.CevirgVersion: 2.4.1

AdsLove this game but they have allowed some ads that have no way to close them. I have to turn phone off to remove the ad. Then restart to open game. I don’t mind ads but these never go away..Bev19523Version: 2.5.0

Love the gameAt my age it is keeping my brain working and thinking how to solve the puzzles. So far so good I am 75 and thanks to games like this hopefully I will make 100..Peanuts46Version: 2.5.0

Wizard of OzGreat game. The good witch should come around more often and extend the game by giving extra moves!.Anita SchwabVersion: 2.4.1

Word WizAdd pops before I can see end of puzzle. VERY annoying. Do love game..Your wrong againVersion: 2.4.1

Crown not includedI’ve been addicted to this game for what feels like years now. The adds aren’t too bad, I like that I can exit out of the longer ones after a few seconds. The game design is great, it’s kept me going for far too long. That being said my biggest complaint is that there seems to be some glitch where I am never able to collect all the stars to get my fifth crown. I swear every time I’m about to the game resets and I have to start my mission all over again. I just want to achieve one small meaningless victory!.Aaaaaalllllll1223456Version: 2.3.0

Word puzzleGreat game.Mag mugingVersion: 2.4.1

Word quizKeeps me guessing..PolluanneVersion: 2.4.1

Great Game. Only 4.5 stars. BecauseFrequently the word is found but goes into ‘Bonus word’ unfortunately and is only entered late in the game when I have to form it again. Nicole A. Canada.NOUR 2012Version: 2.4.1

Bettering my brainLove doing puzzles before bed have to think sometimes, learn words didn’t know were words great for the brain keepsStimulated..AmericancanuckVersion: 2.4.1

Good But APP Still Needs WorkGood fun app but this app still needs to have a way to have an ad -free version. Moreover, the app really needs to be in landscape mode as it interferes with my charging cable causing more wear & tear from excessive bending on the lightening cable from being too much in portrait mode, & replacing cables every 6 mos gets pretty expensive! Landscape mode is essential here..ElectricDivaVersion: 2.4.1

Word wizGreat way to relax and spend time.BicurdudeVersion: 2.4.0

Good way to pass time.Good app.Ever McbinVersion: 2.3.0

Good word gameI tried out several “free” word games and gave up on them because the ads were really annoying. While this app also has ads, you get hints in return for the main ones and the banner across the bottom is easy to ignore. The game itself is as easy or challenging as you wish and I really enjoy it. Note to the developer: No need to apologize for the ads. I get why they are there and I think they are actually done in a reasonable way. If you re-read my original review, you will see that it was actually positive. Thanks for replying anyway..ChoosyAboutMyAppsVersion: 2.3.0

Word wizGood game good background music calming.Martini 1952Version: 2.3.0

MBJEnjoyable Game. Great definitions, easily accessible..MommaJaxonVersion: 2.3.0

EnjoyableI’m enjoying it.really enhance my brain ..Josie chuaVersion: 2.3.0

Great game for wordy women LOL.Challenging..Grammile4u2Version: 2.3.0

ReviewI would be thrilled if it was offered in landscape form. Can’t stand my iPad up to play the game on portrait..Azab789Version: 2.3.0

Very relaxing and time consuming for LockdownsI am a senior and with stay home advice from the health authorities. Thanks for the puzzles for my many hours with nothing to do.Jo ZephyrVersion: 2.3.0

Fun game, but...Really chews up the cpu on my iPad Air. Very slow startup, and often won’t start at all. 4 or 5 trys, gets to logo, drops out. Once it works, it’s very slow to recognize touching a letter. Typical of mobility ware, too many things going on not really connected to the main game. E.g. you get a letter after each completed puzzle to form a word that has absolutely nothing to do with game play. Why?.TheJ_55Version: 2.2.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.18

Word Wiz - Connect Words Game Negative Reviews

Pop upsI’m not one to write reviews. I understand that the company receives revenue from ads and patiently wade through the multiple screens between games. However, over the last few weeks, there are pop up ads DURING play that must be X’d out of. These ads go away only to return (same exact ad with play options) mere seconds later. At Christmas, it was a beverage snowman game and now it’s some car maker game. If I wanted to play those games, I’d go find them! But, not on the middle of a descramble letter game where I’m viewing the letters trying to come up with new words. The pop up ad games block the letters and ruin my concentration. Instead of highlighting the advertiser, I’m frustrated and hoping someone in the developer team gets a clue that if people stop playing and delete their game, there will be less revenue generated. Please stop during game play pop up ads…I don’t want to have to continually X out of them to return to the letter list..LeRoyFamilyVersion: 2.17

5 Star Game 1 Star SupportOver 2 months ago I began having issues with Word Wiz. I figured that others would complain and it would be fixed, but after a month I finally sent a message to Support detailing the problems. They responded saying that they were aware of the problem and would look into it. Another month has passed and it still hasn’t been fixed. The screen goes black always after a commercial and it takes several hours to get back in and inevitably after just a few games the same thing happens. I’ve watched countless commercials that didn’t result in a game. I’m not sure why this can’t be fixed but I thought Mobilityware was better than this. It’s a great game but when an issue goes on as long as this it just becomes annoying..VJnMDVersion: 2.1.3

Too many adsThe game is absolutely addicting, but there are more ads than game time. It’s not bad when you get free hints to watch an ad, but I just put down the game until the ad is over. But, you have an ad when you open, an ad when you complete a puzzle, an ad after a word definition, an ad between levels, and an ad when you get to a new level. It is really annoying. I got so tired of the ads I just stop playing and go to a different game. Now that I am deeper into the levels the ads are lasting longer and longer. Some of the ads won’t even let you close out of them. They send you to the App Store and then you have to completely close out and go back to the app to start again, but when you do you have to watch another ad. Yuk!.AsksubVersion: 2.1.1

Need to have a choice of level to start!I've been playing this game for years, but had to delete the app when I was having problems with it working after upgrading. I was at a high expert level at that time. Good grief! I now have to start over with a first grader level of "ART, CAT, CAR"??? So I started over again (how terribly boring can you get?), gained a "gift" which I didn't need, but couldn't go on until I claimed it. Didn't want to use it, but it wouldn't let me continue. Come on! Make a game for us educated folk that want to start at a PhD level! Give us a choice. I wish I could go back to where I was before. Very frustrated and disgusted..GimmvdeVersion: 2.14.0

One ad has me wanting to delete gameI love this game but there is an ad that’s called three and this ad plays 98 percent of the time after a game. I wouldn’t have a problem with this ad if I was able to watch for a few seconds and continue playing my game after but every time this ad plays I have to close the game and restart because it stays on the screen until I click on one of their options. I’ve had enough of this and I will delete this game just because of this very very annoying ad!!!!!!!!!.Mr C BanksVersion: 2.8.0

Can’t close adsI used to love this game, and played it daily. But during the past month, I’m getting ads over and over again that can’t be closed so you can go on to the next match. It’s made the game unplayable. I play one game, the ad comes up (a casino ad is the usual culprit) and then I’m stuck. No X button or any way to not click directly on the advertisement. I then close the game and move on. I can’t participate in the Valentines Day mini game at all. It’s a shame because I’ve played over 1500 games, but this is ridiculous. Please fix your game..GutterwrenVersion: 2.5.0

Puzzle themes neededPuzzle themes would add a new dimension and certainly add some depth to the problem solving. Also the ads crash the program and the sound keeps turning itself on. Played the game a lot and started accumulating points, to only to find that the game resets the score before you can reach the point where you can collect the next level of benefits even if you play it daily. The more we play the game the more frustrating it becomes. I will probably delete it..TombdragonVersion: 2.6.0

Good Game - Horrible AdsThis game WAS great. Until the last day or so and an ad which is about the size of 10% of my screen pops up. Because it’s so small there’s no way to find a close button. But even if you could, this ad (the same one for a cable company) literally pops up so frequently that you cannot possibly finish one puzzle without a minimum of 6 interruptions. And since you can’t find a close button you have to force close the app. Every. Single. Time..DetmislucVersion: 2.4.1

BackgroundI want my solid green background back and it won’t change. Fix your glitch. I’m so frustrated with this game. I’m considering deleting it and looking for different word game. I finally figured out how to get the green background back. Now it switches back to the mountain scene background after several games have been played. I can swipe the game off my screen and when I bring it back up it’s at the green screen again. That‘s annoying but at least I can get the green background..Whoever meVersion: 2.8.0

What happened?!I have been playing this game for a long time, now, if I use a hint of any kind, it kicks me out. Is this because of Halloween? Please fix this! My rating would have been 5 stars..Golfcats12Version: 2.10.2

Weaker rewardsI’ve been playing this for a couple of years. It’s always been the most miserly of the games I play, with 5 days of puzzles to earn a crown, and only 3 of 5 crowns with rewards. But now, my ‘reward’ is constantly wallpaper. How useless! I every close to quitting this game once and for all!.Zeeba 333Version: 2.10.2

Ads make this game too frustratingThe number of ads increases the more you use the app. It becomes increasingly difficult to close the ads. There is no way to buy app so as to avoid ads. Not worth the frustration..Zd3#g23Version: 2.10.2

SCREEN YOUR ADS! getting worse!These ads come in, from my location they are Chinese ads with thirty seconds long ads, or longer, and no X to get out or skip. I don’t need a full half minute to decide whether I want a particular app. And when there is no exit button, the player can only reboot the game. Trust me, it will get booted, but not rebooted. Deal with these...MobilityWare has several games, two of which I had to close just TODAY because the ad had no exit method, and wouldn’t close on its own. I already stopped playing Subway Surfers, and it looks like these are next..BaikaiwenVersion: 2.9.1

Hard to understandNeeds better instructions.CRDoodVersion: 2.8.0

CasualI downloaded this app for the grammar questions. How do I access??.AmbowbVersion: 2.7.0

Not what it advertisedI wanted to play this game because you had to find the opposite word, for example; Hot- cold, Hate/love. False advertising Game is being deleted..PearlW81Version: 2.6.0

Word whizThis game keeps taking over my other games and I can not get rid of it.It won’t even let me down load it. I hate it.Imme4u2Version: 2.5.0

Trop de pub !Toujours de la publicité !.Kaky GreenVersion: 2.4.1

Latest updateThe latest update to fix minor bugs has made things much worst. Cannot play the game anymore as it does not allow me to link letters to create words..PolocadVersion: 2.4.1

Display problemThis game is enjoyable however it often has problems in the display on my iPad. It shrinks down and is difficult to see the entire game. When I get an ad on the screen it’s so messed up that I can’t even x-out of the ad. Turning my iPad off and on again several times will fix it. I have the latest version of the game so am not needing to update. This is frustrating and I am playing much less lately due to this problem..JayJoJumpVersion: 2.3.0

Every update give you more ads to enjoy.Close your phone , new ad! Relaunch game, new ad, ad doesn’t play properly, new ad. Ad doesn’t close properly, you guesssed it another new ad! Every update give you more ads to enjoy. I’m done got to level 5038 but I’ve had it! Tried contacting developers to no avail.M005EVersion: 2.3.0

Bad updateNew update is worse than before. Press hint button & you might get one...more likely you’ll get the game freezing with little white dots going around in circles, have to force close the game or turn off the iPad & back on again to get game to restart. And with the update there is a new glitch: press hint button & nothing happens. No hint box opens at all..Bat1pVersion: 2.3.0

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