Free Fire MAX Customer Service
- Free Fire MAX Customer Service
- Free Fire MAX App Comments & Reviews (2026)
- Free Fire MAX iPhone Images
The Undersea Mystery has arrived!
Mysterious ocean energy has surged, and a new undersea adventure begins.
[Undersea Realm]
Board a whale‑themed aircraft into the map! Enter the Undersea Realm in Bermuda through whirlpool entrances and fight underwater. The High-tier Loot Zone becomes the Hydro Zone, and giant whales fly across the sky to drop Bubble Airdrops.
[Hydro Blaster & Fishing Ponds]
Try the new event weapon, the Hydro Blaster, for a fresh combat feel. Fishing ponds containing loot have been added to Battle Royale, offering new rewards for exploration and combat.
[Ocean Watch]
Complete tasks to earn tokens, summon and observe sea creatures, and unlock the Sea Creatures Guide. Spot rare species to earn extra tokens!
[New Character - Ray]
Lock on and hunt. Ray can mark and track a target and knock them down when they are low on HP. Successful takedowns refresh his skill, making him a chained hunter on the field.
Free Fire is a world-famous survival shooter game available on mobile. Each 10-minute game places you on a remote island where you are pit against 49 other players, all seeking survival. Players freely choose their starting point with their parachute, and aim to stay in the safe zone for as long as possible. Drive vehicles to explore the vast map, hide in the wild, or become invisible by proning under grass or rifts. Ambush, snipe, survive, there is only one goal: to survive and answer the call of duty.
Free Fire, Battle In Style!
[Survival shooter in its original form]
Search for weapons, stay in the play zone, loot your enemies and become the last man standing. Along the way, go for legendary airdrops while avoiding airstrikes to gain that little edge against other players.
[10 minutes, 50 players, epic survival goodness awaits]
Fast and Lite gameplay - Within 10 minutes, a new survivor will emerge. Will you go beyond the call of duty and be the one under the shining lite?
[4-man squad, with in-game voice chat]
Create squads of up to 4 players and establish communication with your squad at the very first moment. Answer the call of duty and lead your friends to victory and be the last team standing at the apex.
[Clash Squad]
A fast paced 4v4 game mode! Manage your economy, purchase weapons, and defeat the enemy squad!
[Realistic and smooth graphics]
Easy to use controls and smooth graphics promises the optimum survival experience you will find on mobile to help you immortalize your name among the legends.
[Contact us]
Customer Service: https://ffsupport.garena.com/hc/en-us
Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Free Fire MAX App Comments & Reviews
Free Fire MAX Positive Reviews
Lobby Freeze issuesThis game is super fun to play but ever since the game has updated there has been issues. While in the lobby talking to other players, or even doing emotes the game will freeze out of nowhere. Causing everything to freeze but you can still hear the other player or the player in the group character will disappear but you can still hear them as well. I’ve been playing this game for over 6-7 years & I’ve never had a problem till now. Also my volume says that it’s “Low” while in matches which I’m not understanding because before it never did that & my volume is up 100% but people still have a hard time hearing me. It’s so frustrating with the new update meanwhile I just want to play for fun! Garena PLEASE PLEASE FIX THIS BUG! Also it also says “Network Error” Not sure why because I have a steady network & WiFi that works just fine so I’m not understanding that either, just so many bugs within this update that doesn’t make the game enjoyable as it once was before this update..Version: 2.114.1
Could Be GreatI honestly do not get how this game has esports. There is no first person option. There is no gyroscope aim. And the Auto aim is my biggest enemy. I could be aiming just above an opponent’s head and it will aim at the opponent’s chest. Then I have to fight it to get a head shot. I literally have to fight the crosshair because of the auto aim. I do not like missing head shots and I have realized it is so much more difficult in this game because there is no gyroscope and it sticks way to much to the chest of an opponent. I could basically aim a finger length away from my opponent and it will auto lock onto the opponent’s chest. Please at least get rid of auto aim for ranked games it is absolutely ridiculous. Also add gyroscope aim. A first person option would be great. These three little things would make this game worth playing. It would make this game the best shooter game on the App Store. I got this game because of all the esports tournaments. Don’t get me wrong. I love this game. That is why I’m writing a review. I want it to improve. This game has a lot of awesome features like being able to customize your character’s appearance and add several passive skills through other characters you have obtained. Then there are these cool pets you can get that add additional passive skills. I basically turned my character into a tank with all kinds of health skills. I also like that it is not that play to win. This is because all the gun skills in the game have both pros and cons. For example if a gun skin adds damage it might also reduce range or magazine..Version: 2.105.1
Please Don’t Bring Back Old Elite Pass & Rare Items AgainSubject: Please Don’t Bring Back Old Elite Pass & Rare Items Again Dear Garena Free Fire Team, I hope you read this message not only as developers, but also as people who understand emotions and memories. For many players like me, old Elite Pass items, rare bundles, and classic rewards are not just pixels inside a game. They are memories of our childhood, late-night matches with friends, old squads that no longer play together, and the happiest moments we spent in Free Fire. Back then, we waited every month for new Elite Passes with excitement. Some of us saved money for weeks just to buy a pass or a rare bundle. Some items became special because they represented a specific time in our lives — a time we can never get back. When very old and rare items return again and again, it hurts the emotional value attached to them. The rarity disappears, but more importantly, the feeling connected to those memories slowly fades away. Old players stayed loyal to Free Fire for years because those rare collections felt meaningful and personal. Seeing those exclusive items return makes many veteran players feel like their long-time support and dedication no longer matter. Please understand that rarity creates emotion. Exclusivity creates memories. And memories are what make a game truly special. Not every item needs to return. Some things should remain as symbols of the old Free Fire era — for the players who were there from the beginning and supported the game through every season. We are not writing this message with anger. We are writing it with love, nostalgia, and respect for the game that gave us unforgettable memories. Free Fire is more than a game to many of us. It is a part of our life story. Please protect the value and emotion of old Elite Passes and rare bundles. Thank you for listening. Sincerely, A Loyal Free Fire Player ❤️.Version: 2.123.1
My review. A player that’s been around since the 3rd anniversary.So when I first started playing I immediately fell in love with this game. It was fun, challenging, social and you had to get used to the system of the game to actually get good. Around the start of 2022 I started losing interest since they removed the world chat. I loved the world chat since I could talk to other people and team up. And I met some great people to. However you do have to pay money to get things such as cool emotes and cosmetics. Funny enough I spent around $150 USD. I left the game. Why? Toxic players, scammers, dull gameplay, boring game modes, and boring maps (excluding Bermuda. I loved that map with all my heart.) since then I came back to the game twice just to uninstall again. it hurts seeing my favorite mobile game destroy itself. Then again it’s hardly an uncommon fate. If someone is reading this and your thinking about downloading this game then I recommend you should, if you like a third person shooter and interesting system that takes time to get used to. Might get boring after a while though..Version: 2.105.1
Love the game, 2018 player.I’ve been playing this game since 2018, I LOVE it. My complains about it, it’s the abilities, because it used to be competitive only because abilities weren’t so weird. The purpose of having a gloo wall goes to trash because of the ability that makes it so that you can kill people through it. Dimitri has me SICK along with Sonia, but the fact that you keep lowering Tatsuya’s ability for NO reason. What’s the purpose? now you can only use it once every 2 minutes, you can’t run away from the zone or enemies like you used to. The rank itself was fine but putting SO MANY? Too much, that makes it harder and tires me out. Veterans left because competition was gone after you started putting abilities, not rankings..Version: 2.113.1
Language pack download failed errorAfter the update when I opened and subsequently, whenever I opened the app an error comes saying ” failed to access language pack download failed retry?” And When I tap on re-try it again come the same thing 5 times and and on the 6th try again says error It says continue in the original language English, then it opens and I didn’t select any language and don’t even know how to do so 😂 And I use it in the English language only Being Indian and an iOS user I use American App Store and play from there but I don’t think that’s the issue. Please fix it because it irritates and wastes time If it’s an issue with my I’d please let me know I will provide that also Thanks regards.Version: 2.116.0
Alpha cares!As far as am concerned, the game seems extremely unparalleled! I don’t know what it seems to others playing it, however, that’s my own perspective of the game. I’m a newbie to the game and ever since I started playing it, was when I realised there’s still more mysterious to be unravel in the world of ours lol. Moreover, since I’ve started playing the game, I’ve forgotten about all others cos I’m getting all the satisfaction needed from the game. So, I don’t think I need any others. Plus, there was a particular gun I felt in love with therein the game, MP40(cobra). However, it’s so sadden the gun had been peeled off before i started playing. So, my question now was that, would the gun still come out ?.Version: 2.99.1
Great game but I like the old versionThis new version brought to us that we only have 3 maps to play comparing it to the old version where we have 5. The game is great but is kinda dissatisfying to see the same 3 maps always. The next version should bring to us at least the 5 maps we used to have. Another thing I realized with this version is when you got the results of the SC, in the past if you got medals and you want to save the pic, the medals were shown and now that doesn’t happen anymore. These are things that at least for me as a veteran player make me feel uncomfortable. Despite that, the game is great..Version: 2.97.6
Error - network connection errorWhenever I try to log on, like other users I get the same message “error - network connection“ But i did figure out a work around and was able to log on to free fire. Seems whenever I turn WIFI off I’m able to gain access to the game then once in I turn WIFI back on and it works fine. The only downside is I’m not able to access anything while using WIFI, but have access to everything when I turn it off and just use cellular service. Please fix this problem, you’re losing players..Version: 2.114.1
Hi sorry I can’t think of a good titleUmmm I don’t really know what to say but I love your game it’s litttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt sorry for being so over hyperactive and extra but I can’t help it ur the bestttttttttttt oops I did again sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo sorry oops Im so sorry I’m end all of this extra nist here but there I some hackers and stuff I liked the old free fire more the maps had changed and everything but I still love it me and my cousins play it all the time I’m updating it rn but Yh I love free fire Byee Sincerely Breanna Belight.Version: 2.103.1
Free fireVery cool game but the gameplay was really lacking and I think it would have a better impact if it were more like the game itself but the game itself was more like the original story of a story that is just as good and the game was better overall but I don’t see any issues at the end game as a lot more fun than it is in terms that are really fun and I don’t see a problem in it at the end where the gameplay was just more interesting to the players than it is for me personally but the gameplay was a lot better and the game is really fun to watch in the same sense of a game so it just doesn’t have that kind a weird way to play with a different way thank.Version: 2.104.1
Old Free Fire ReturnThe gaming environment is being hampered due to rapid changes . Yes I know that updates make a game much enjoyable . But in the case of Free Fire the opposite is happening . So please don't spoil the game anymore. You've already spoiled a lot . We love the game . We are not bored of playing the game . We want to play the game . But we are missing the previous environment . Please don't spoil the gaming environment in order to ensuring fair gaming experience . Previously maybe the game was unfair but it was enjoyable . Can't you please give us the old environment ? Is that so much impossible ?.Version: 2.98.2
Free fire reviewI don’t like it because there’s hackers and teammates are always AFK or do nothing and just try to make us lose please ban people who do this or give them a warning also everything else is fine. it’s just I was saying, any special holiday /big holiday can you guys make everything on the wish list come true or if that’s too much because then people are gonna become pro and then stop playing can you just make the wish list limit 8-10 things every year plz and bring old ff back and all of the emotes.Version: 2.109.1
No to cheat usingHave had the best gaming experience with this app we played we win we lose buh the game became irritating when some player get to upgrade their rank using cheat and degrade others through this it not fair pls if you derive a way to detect the cheat user before they even logged in like yoi can scan our account before we login to detect if we are using cheat or not cause reporting isn’t the best idea cause it would have made us lose the rank before their account get sanctioned ✌️.Version: 2.80.0
Honor scorePUBG is better than this in my opinion now because I am a 2 year old player and whenever I play this game someone reports me afk and honor score gets deducted so please Garena company I want that you increase the number of honor score per day so that it can help me to push my rank I want that I can increase my honor score 10 or 12 per day so that I can easily play cs rank with my friends. I also say that this game was better than pubg and all action game but because of the honor score I can’t push my rank.Version: 2.108.1
Account ban without reason..😩😫Hello. team gareena (I write in hindi) Team gareena aap logo ne meri id ko bager koi reson ke ban kiya hai vo aap ke mobile game ki galtihai mene aap ko kitne mails bheje but koi respond nahi aaya aap ki team ka kamm me thoda sa kam dhyan hai so please usse thik kariye orr jin logo ki id with out reason ban hui hai usko thik kariye id ban hone ki wajese hum ko sucide karne ka irada hua tha par humari gust id ki vaje se hum ko vo dikkat nahi aai aap please developers ko kahie ke humari id jo vith out reason ke ban ki hai vo vapis lae bhai log jo bus ek honor score ke upar id ban kar nahi sakte buddy hum ne bhi usme pese invest kiye hai matlab hum bhi aap ke partners hote hai to please hume humari id vapas dedo kyu ki humare pass vahi id thik vali thi….😩😫😭😭😭😭😢.Version: 2.93.1
Got kicked out of accountIt really nice to play now it but I was going to get in and play with my friends but out of nowhere it kick me out my account and now I can’t get back in my account I try to use facebook like I have always have used and it didn’t plus it was taking to me to one of my old account in facebook and I want to change it my original facebook account that I have used. Can someone try to play me, I don’t know what else to do 😭.Version: 2.109.1
Free fire needs to improveLet me go straight to the point,I like how Ff is well optimized but free fire is now getting boring. There are some things you need to add to the game and I’ll like you to take CODM as role model. CODM game is perfect in everything. The game play on how you can open the door and close it, the Choppers, the amor tank, the military equipment, the Jet, maps, the Voice(on how you can talk to your enemy which is really essential because to me it will give more vibes. Yes I know Ff is not a military game but those things I mention will make it more interesting, more vibe, more matured and not only a child’s play…… Thanks “Remz”(Ff name).Version: 2.108.1
It Was aa Good GameHonestly this was my favorite game before but now it change a lot there is not good outfit I there is a lot bad player it not funny anymore like it was before , the game doesn’t care about hacker there is a lot hacker in the game I was just playing 2vs2 and it was a guy shooting through the glue wall and I take my decision to delete it today I start play free fire since season 1 and today is the end for me I will not play this game anymore thank to garena for the fun bye 👊.Version: 2.108.1
Greatest review everI love it and I always win I haven't seen hackers so I'll give 5 stars and I got the game because my aunt always plays this game so I asked her what is that game and she told me oh it's free fire max and she said do you want to play and I played for 10 mins and I said It was the best expirence I loved it soooooooo much and I said give me the name of the game so she gave it to me on a paper and I got it. In the end I played it every day until today I already played today.Version: 2.104.1
CheatToday 21st May 2024 when I picked up my phone to play free fire,I was playing with my friends when we were playing I shot an enemy and was about to shoot another and then my phone screen was off. I on my phone and I was dead and a message appeared. The enemy that shot me dead name appeared on the message send to me on iMessage cuz that play used cheat or hacked the game, cuz such has never happened before and my friends was even surprised so I quit playing the game and came here to report this issue. you have to do something about those hacking the game.Version: 2.104.1
Nice game but needs more mapsHi, Garena, I have been playing this game since 3 years and in last 1 year I have noticed that whenever you add a new map in battle royale and clash squad, you remove the older maps (Kalahari and Purgatory). I really like Kalahari and Purgatory. Currently I’m tired playing and feel monotonous while playing repeatedly the three maps. I request you to add Purgatory and Kalahari in CS and BR ranked. Please it is a humble request. The game is dying and this is one of the options to retain your new and old players..Version: 2.98.1
Big issue without any causeI am from Indian server of free fire but the thing is why it is giving me an error where it writes download failed retry while it has permissions and I have strong network so please I think you will solve it because Gardena gets vast amount of money from Indian server so please try to fix it for me or tell me something through which I can fix it but as always I love this game but due to this I issue I am giving 4 star and please reply as soon as you can.Version: 2.97.6
Server SwitchingI like this game a lot. My Vietnamese cousins got me hooked on this, and it was the best feeling. I live in America though, so I had to fly back. I thought they would switch me to an American server for connectivity reasons. BUT NO, I am still in a Vietnamese server. Not only is it much slower, I can’t read Vietnamese! It was fine in Vietnam, because that is the native language. But in America, no one speaks it ever, say for family. I just want to be able to switch servers. Nothing else..Version: 2.92.2
Problems of nepali players due to server changeWe nepali player have lots of indian friends and we were so happy playing together and the ping in indian server was also good But after shifting to blangladeshi server matchmaking takes a lot of time and the ping is 100+ every time it really gives a bad gaming experience I know you cant frequently change the servers but can you fix the ping issue.Version: 2.80.0
This game is the best gameThis game is the best game I can play with my friends.I like the mods but can you make more mods or bring some back that you made already:)I like it when we can see how many people are still alive and how much you’ve killed I know when we are about to win👍🏻this is the best game ever I will play it everyday until it gets deleted or when I die keep up the good work🥰😄.Version: 2.80.0
PeakThis game is so good I recommend it (For Garena) I bought a membership of 2 dollars, once it ended I got a free one. I was confused but when it ended I didn’t think much of it but the next day I saw billing problem I checked it out and I got charged for getting a free membership I didn’t ask for. I simply bought it once. Garena if you’re seeing this may you please un charge me?.Version: 2.123.1
Fix server pingPlease fix server ping is not making any sense I am in SSA an I play in NA due to that I use to live in NA now am in SSA and I do top up a lot and I can’t give my account away and why can’t we transfer NA server to SsA and the ping in another server is worst they kill us like noob due to the ping please fix any ping on transfer of account but I will like you to fix the ping cus all my friends are in NA.Version: 2.93.1
Nice and enjoyable!!This is the best game I have ever played so far. It’s really so nice, if you are reading this now, I suggest you should download this game, I have been playing it for years now and I never get bored of it, I really love it so much, it’s doesn’t require much storage like CODM do, it’s really nice, entertaining and enjoyable. I will never get bored if playing this game.Version: 2.114.1
NotificationHello dear admin best regards I am Iranian and I have been playing this game for more than four years There are many young people who live in Iran and spend most of their free time in this game But you don't pay any attention to them and you don't value and respect them The name of the country of Iran is not in the servers of weapon glory There is no Persian language in the languages of the game The number of Iranian users alone is more than the total number of users in the Persian Gulf region Considering the large number of these young people, you can even set a separate server for Iran like Turkey and India Again, we say that your behavior with Iranian users is unprofessional and unfriendly.Version: 2.99.1
The best game among all - my heartThank you Garena for developing such a powerful and best game. This game is the best of all. I have been playing FF since 6 years and it has been a part of my heart. If I don’t get my iPhone to play it, then My whole day gets ruined. I love this game. I even want to make my career in it. Free fire’s events are very very very best. It’s seasons are also good.Version: 2.108.1
What I love about this app!I love it, it’s just amazing! It has helped me gain sadness and made me happy all the time. It has also helped me in my yt career. I can shoot everyone with my UMP and etc. I love to play it with my friends and brothers & sisters it’s just amazing I just have one problem that it doesn’t update…Still it’s my favourite app in my whole iPad.🤩🤩🤩🤩🤩🤩🤩🤩🤩🤧🤧🤧😫😫😫😫🙂🙂🙂🙂🙂🙂 🌚🌚🌝🌝ID-BHARGAVPRO98.Version: 2.99.1
Great! But some work need to be which I mentioned belowAwesome sounds , and really decent animation but no work done on graphics except Bermuda max whic looks awesome. I hope on the future updates they work hard on the graphics in old maps and make really awesome animation instead focusing on other stuff :) but so far it’s good!.Version: 2.65.1
ChangesI love the game n all new stuff u guys bring in but I will love u guys that when another update but the option of change cloths with friends I have cloths that I don’t like n friends does n he has cloths that he don’t like n I do it will be much better if we could exchange cloths with friends that will be very cool.Version: 2.80.0
Fortnite like gameplayThe gameplay is obviously a lot like Fortnite which is exactly why I got the app I couldn’t get fortnight is my device couldn’t handle it so I got free fire and this weather blast just like Fortnite and I’m very good with a sniper I’m with me I’m with you then I’ll be sniping you guys hope you like the game as well.Version: 2.118.1
Free fireIt’s a really good game. I have been playing this game for 7 years. But now when I start the game it takes too long (like 20-30 mins) to start a game. I would love to have a change to start a match in 10 sec. And also I would love to have old free fire with old map Bermuda..Version: 2.109.1
Mic to all playersPlease include mic to all players like pubg.Version: 2.68.1
OkOk.Version: 2.122.1
Please help meI top upped 5600 diamonds, but I didn’t get it. Please help me FF, My ID is 2760629902..Version: 2.92.2
Something important..must seeHi FF team, im indian player and now i m in canada, i always face ping issues like it always remain on 200 or above i want to solve this or change my server to canadian server but i eant to play with my indian friends. Now moving to game, from all old players, FF you have transformed a game to boring one , we dont feel enjoyable like old days. Im mentioning, i m 6 year old player. We all players want our old gameplay and experience back this our humble request, thrre was a time when FF was on peak but now my many friends are leaving this game because of transformation. And i want to add in FF community if there is any chance like moderate. If u reply i will tell some other points too regarding our experience but we really miss our old game please give back that experience to us we all want that otherwise you guys can make suvey on that old FF or new FF.Version: 2.103.1
IndianNice.Version: 2.123.1
GoodI’m just playing.Version: 2.123.1
Best game I have ever playedTo interesting and best game.Version: 2.122.1
IncludingYou guys should really collab with the duffer brothers with thier recent super hit series stranger things !!!.Version: 2.120.1
Game ratingsPlaying since 2019 and they have changes the a lot they returned all over rare bundles but i thing that iam old player so that memory was good so giving it a 4 star rating thank you 😄.Version: 2.114.1
Subscribe to Khush sukhanandGood.Version: 2.118.1
ImprovementPlease do not improve much.Version: 2.118.1
Old peakI request you that please take back the old peak.Version: 2.114.1
UffEs el mejor juego del mundo tanto por si jugabilidad como su sistema sin dudas es un juego único.Version: 2.114.1
Account and LoginFree fire, I would love to recommend you guys a idea for accounts. This idea has been implemented in Call of duty mobile to bind your account with any platforms. Please could free fire have this too so loging in to accounts gets easier. And I mean binding accounts with all the platforms free fire gives people in option. Like google, X, etc..Version: 2.114.1
꧁☆NIKUNJ ☆꧂꧁☆NIKUNJ ☆꧂.Version: 2.114.1
I got a spin shard for the Naruto x free fireI got a spin shard for free fire x Naruto but it won’t let me use it so at least let me get itachi for free my nickname is my user so plz help out.Version: 2.114.1
Ok ReportIts good but pls offer some free diamonds on occasions.Version: 2.114.1
Please take paekVery bad garena.Version: 2.114.1
Thanks GarenaThis is the best game Free Fire.Version: 2.113.1
HiBest game in the history.Version: 2.111.1
OG battle royale game from the year 2017Just enable the mic to all players and improve the animation and give some rare or good items for free. I am also playing the game since 4 years and the older version was better “actually” and I “mean” it..Version: 2.111.1
The game is changingThe new system VIP is ruined the game, you already ruined it with so much of items restock, please change, I make it 5 star to make everyone knows.Version: 2.111.1
NothinBro this thing is so good man but some cartoonish things make some players leave the game.Version: 2.111.1
Hơi lag10 điểm.Version: 2.109.1
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!Version: 2.123.1