Moodwave - Support Network Customer Service

Moodwave - Support Network Positive Reviews

Moodwave is a GAME CHANGER!Being stuck at home during this pandemic with very little social interaction poses an obvious threat to a fundamental, component that is too often overlooked: mental health. I can confidently say that Moodwave has played a significant role in keeping my anxiety under control. My days feel more structured as I am able to track my mood and daily events. It helps keep my thoughts organized and make them apprehensible. The navigation on this app is extremely smooth and very user-friendly which is perfect for someone, like myself, who is not tech-savvy and has a short attention span. My favorite part about this app is how I can connect and interact with my friends/family and observe their daily entries as well. The app provides accountability by sending support to each other through their messaging feature. Moodwave also provides a feature for privacy and confidentiality if you don’t feel comfortable blasting your thoughts to everyone..ParkeunieVersion: 2.0.0

Helps me keep in touch.I love this app! It helps me journal my emotions very well while also being able to keep my thoughts and feelings private if I desire to do so. It helps me keep up with my friends’ lives and lets me know if I should check up on them. I have no issues with this app, only wishes. I would love if the Moodwave team could change it to where we can select multiple emotions, as well as more than 2 reasons if we need them. I also would love a “neutral” option that could use 😶 or 😐 as the representation of that emotion, as I have neutral days quite often. Y’all have done such amazing work! Thank you all! ❤️.That_loser_xdVersion: 2.4.2

Some ideasFirst of all I would like to say that I love this app and my friend and I keep track of each other with it and it helps me to think about what I am feeling. But here are a few ideas I have for you… -You should be able to say multiple feelings at once because sometimes you feel lots of different things -There should be a meh feeling because sometimes I don’t feel anything at all -One of the reasons for your mood should be yourself because sometimes I’m happy with how I am and it’s not due to anybody or anything other than myself.IGameAndReviewVersion: 2.4.2

Rating in my personal opinionOK so the app is amazing if I could give it 9.5 stars I would especially when you have no one to talk to or don’t feelSharing your opinion or feelings in person and if you ever want to you can just check back up on yourself which is really good unless you have a diary already or something like that I think I’ve already said this but if I could give it a 9.5 I would for one reason because I wish that you could make it like your personal opinion where it’s just yourself.Ahh...ok(?yeaVersion: 2.4.1

I adore this app (only one suggestion)Wow. This app. Im in love with this app. Like no joke this app makes me very happy. I’ve been able to connect with people who have similar interests and problems as me and that’s amazing! Only suggestion is to add more moods! (Haven’t tried new update yet so idk if they added them.) but all around this app is great! I would recommend if you need a place to vent and get support or if you want to make friends with someone who has similar problems or interests as you! /gen.Cr9weVersion: 2.4.2

5+This app is wonderful and lets my friends and i see how we feel daily. This keeps us up to date on each other’s feelings and mental health. We all love this app but wished there were more emotions (neutral/numb, tired, exhausted, etc) and it would be wonderful to see the time that comments were posted. This would keep everyone more accurately informed on others feelings. Highly highly recommend!!.Ur mum geayVersion: 2.4.2

Just needs some small improvementsI’m really loving the idea that I can keep my friends updated about how I’m feeling and vice versa, that’s such a great way to make sure you have support when you need it. I do wish that there were a few more options for moods and reasons and what I would really adore that I can’t seem to find anywhere is a way to turn on notifications. I would love to get a notification when a friend updates their mood so I can check up on them. But mostly I’m in love with this app.EllieBeannnnnnnVersion: 2.1.1

AmazingFirst off, this app has helped me so much. I’ve always had difficulty with identifying my negative thoughts, but this app forces me to explain why I’m feeling a certain way in the moment. It has been a huge help for my mental health and it has helped me be more positive and optimistic. Tracking my moods has helped me realize patterns that I didn’t see before. It makes me confident that my sad periods will pass quickly. However, I have found myself frustrated with the limited options for feelings. Here are a few options I wanted to click on but couldn’t since they weren’t available: Uncomfortable Comfortable Overwhelmed Frustrated Numb Depressed Scared Bored Okay.Chansaa01Version: 2.4.5

Some suggestionsHello, I just got this app and I am a fan of the concept. I do have a few suggestions though. I wish there were more emotions to choose from and that you could pick more than one. Maybe there can be an option that allows the user to type in their own emotion. Same thing goes for reason: more and an option to write one. I think it would also be beneficial if I received notifications when a friend logged a mood. That way I know it immediately and can support. :) Thank you..Ella.jolinVersion: 2.4.1

DecentIt’s a pretty great app- works just fine however there’s room for updates. I could use more mood options like tired or disgusted- stuff like that and the ability to select multiple moods would be nice. That way friends can see you are ex. Calm and happy or lonely and sad rather than thinking the mood has changed with a new journal entry and you don’t have to write it in the box. It also doesn’t give notifications other than beacons or support which is kinda a bummer..SleepingJordenVersion: 2.4.6

PremiumSo, I got this app when it first came out and it was the best. Since it was during quarantine, I got all of my emotions out and this was really great. I deleted it in 2022 bc I felt no need for it anymore, but I just remembered this app again, so I downloaded it. Only to see that we have to pay $3 a month for extra emotions? I remember when ALL emotions were free, and I get that you need to make your money, but this seems ridiculous..WowowowowwowowwowVersion: 2.4.9

What is this update??I absolutely LOVED this app and used it every day. it’s a great way to stay in touch with friends and express emotions. but now there’s a pay wall to use most of the emotions? i hate that now some of the emotions that we used to have now require a monthly subscription, and they only added a few more, which aren’t even that great. i would love to see frustrated, fine, or something more useful. i love this app, but i can’t get over how annoyed i am with this update..E.L. @04Version: 2.4.9

Wow - v useful for meThe simplicity and ease of use really helps me organize my moods - v straightforward and no frills app. I love the support feature that lets me reach out to my friends support circle and it goes both ways too! Recent update has made it much much better. I’d love to see additional features added in future releases such as the ability to send encouraging virtual gifts or words along these lines!.Dx88888Version: 1.0.1

LOVE THIS APPI love this app so much, it makes me think about how i’m feeling and i have the ability to share my feelings with my friends, or not. I recently sent an email with a few ideas and they got back to me within the hour, with a really sweet reply. I HIGHLY RECOMMEND, there’s no ads either. really high quality too with a great website:).Hazel RichardsonVersion: 2.4.6

Great app ☺️This app is nice to have and I like how you can have a support system with friends and/or family. But one thing I suggest adding more icons like “depressed” or “Neutral” and make it so you can pick more than one of those because you can have been depression and calm and many other emotions s throughout the day..Shelboi101Version: 2.4.2

Amazing!!I have a hard time communicating my emotions and thats a struggle for me and my boyfriend so when i found moodwave i decided to give it a shot. Its absolutely amazing it gives me a way to clearly express myself and its given me and my relationship so much strength. I feel so much lighter now that ive found it..Luc1fers_bxbyVersion: 2.4.2

You have to pay for moodsHonestly, i was really happy with the app until the recent update. i get why you'd add more moods that you have to pay for, but i don’t get why we have to pay for a few of the ones that we were able to use before. i honestly like this app enough to pay, but only if it was a one time thing. i don’t see the point in it being monthly. after school, i felt like moodwave was the perfect place to vent so i always opened it. now i can’t use some of the moods i used to, and when i looked at the community feed they were all upset too. some of the supportive messages also got taken away. overall, i love the app, but i’m really disappointed with the update..CarasturVersion: 2.4.9

Moodwave worksThis app helped me monitor trends in my journals and moods. Being able to go back and see how I felt at the time helps me better understand myself. The community feed feature is helpful if I just want to vent. Great app if you’re trying to stay connected to your friends..Leeeh01Version: 2.3.1

It won’t even let me use the app!I downloaded moodwave bc I heard it was good but then I try it and u can’t even make an account because I don’t have a phone number, I have an email address. Please add that option because I can’t even use the app. Horrible..Mia 1268Version: 2.4.1

We want to see people’s support messages!!I LOVE THIS APP!!! ITS PERFECT.. BUT. i would love to be able to see the specific messages someone left on one of my posts! whenever i send people a reaction, they never get to see it! i think this update would be so nice and please consider doing it!.IiuhgfcexsdghhVersion: 2.4.2

Love it but SUGGESTIONSI love the app but I have some suggestions that would really improve my experience: -If we got NOTIFICATIONS for when our friends post that would be really nice so I don’t have to keep checking the app -if the feed shows your friends posts (instead of your own), something like Instagram -If you could like and comment on your friend’s posts that would be nice -I want to be able to put more than 1 emotion just because sometimes I feel multiple things but can only select 1 emotion.AnotheraccountgirlVersion: 2.4.2

Please add international numbers !!I found this app via a tiktok video, and i was so stoked to try it out and tell my friends about it. Esp because they’re not in their best shape right now so I THOUGHT THIS COULD BRING US CLOSER & make us feel a sense of unity. Anyways, please allow a feature that enables ppl without US numbers to log in. THANK YOU!!.Ali_006342Version: 2.3.0

Great app.. just needs a few more things!I really enjoy the idea of this app but I wish there were a better way to add friends to your network. I’d like to just be able to search them or something once they have an account created. And maybe even a way to select more than one issue or topic to focus on..Dswaing5324Version: 2.0.0

Not bad, but glitchyI like the app fundamentally, but I’ve run into two annoying glitches. Notifications aren’t sending at all, even though the app says they’re activated. Whenever I try to change the daily notification time, the app crashes and takes me out. I feel like this app has potential, but the broken notification system holds it back a lot..BokobakoomVersion: 1.0.1

Needs more optionsIt’s a good app BUT it definitely needs more emotions and the ability to pick multiple at once. Along with the ability to pick more reasons you’re feeling those emotions than two and possibly making your own custom option. This would improve the app immensely..JgilbjhusbfVersion: 2.3.1

Amazing!!I’m in love with this app. It’s a good way to let your feelings out without feeling like you’re unloading all your problems onto a person. I love that you can send little messages to your friends, I just wish that you could comment under your friends entries!!!.Hannahgrace1881Version: 2.0.0

Amazing app for your mental health!This app has very cute UI and it is very easy to use. You can journal your feelings and share your emotion with your friends and find support! Highly recommend especially to people who are struggling with getting support during hard times!.Siberia.SuVersion: 2.0.0

LOVE THISThis is such a fun app to use with your friends! I do have one thing I wish it would allow us to do. Comment and like journal entries. If we could do this it would be THE best app! Overall my favorite app on my phone. Thanks TikTok for the recommendation!.Audry :)Version: 2.4.1

Awesome conceptLuh luh luh love the idea I like that I can check on my friends without actually having to reach out haha because We’re just so busy just wish there were more moods to select from and I wish you can select more than one as well as the reasons.VanezzerVersion: 2.0.0

Just the app I was looking forMy close friend group has been looking for something where we can support each other and keep up to date with how everyone is doing. This is the perfect app for that..DkimboVersion: 2.3.0

Love it but there are a few things I wish were includedI love this app but I wish I could get a notification when my friends change their mood and I wish there were more options for emotions (like tired)..GenshensjakwnvxdnVersion: 2.4.2

Can't even see the messages friends send youA great app to stay in contact with friends during the pandemic! My biggest complaint is that you cannot view what kind of support messages your friends send you, which is kind of the whole point of using this app, as this app's most significant feature claims to be "social" journaling..Epaa20166Version: 2.3.0

Premium subscription model is dumbI’d have to pay 2.99/month to select a tired or depressed emoji? Yikes. I’d be fine paying a reasonable one time fee for the app, but $3 a month for that is ridiculous. I’d like to use that feature, but not paying a monthly subscription for access to a few extra emojis..ZigzabooVersion: 2.4.9

CommentsIts good how it is just wish I could comment on my friends posts. Maybe have an option to turn comments off too for those who don't want it. Also it would be nice if our friends posts showed up on our main feed along with your own posts..SabbydaddyVersion: 2.4.1

Very helpful!Moodwave is awesome! It is a small but beneficial thing to do every day! It gives me something to look forward too, helps me document my emotions, and overall helps me have better days! MUST DOWNLOAD!!!!!!.Ellie 594830Version: 2.4.2

Update SuggestionCould you add in a new option to choose what friends to keep your notes private from??.ExqDaisyVersion: 2.4.7

Moodwave reviewThis app is great to express my feelings to my friends. And it does even have to be sappy stuff, a lot of the times going through my daily Moodwave check makes my day.JigbgVersion: 2.4.7

PicturesI love Moodwave a lot like all of my friends and I use it. But to make it perfect, they should add the option to post pictures.DdghnvugdcjVersion: 2.4.7

Amazing app for emotional unstable teens.Things can fall apart sometimes and you can also feel like the world is yours and you are amazing, i love this app so much, although i wish there was more moods and reasons when you start to write an entry..EjacupixieVersion: 2.4.2

ImprovementsGreat concept but I would love it if you could comment on your friends posts and select more than one feeling at a time and more options. Also if the feed kids worked like Instagram how they are all together not just your own.Dino9036Version: 2.4.1

Needs more mood optionsSo far it seems like a good app, but the one issue that I’ve notice is there aren’t many mood options. For example happy and joyful are the only positive options when maybe I’m not necessarily happy but I am in a decent mood. There should be a better range of emotions to work with._n1cknam3__Version: 2.0.0

HelpI don’t know yet, but could you please make it be able to have an email. I don’t have a phone, and I can’t talk to friends? Thanks.Ur ugly:Version: 2.4.2

LOVE ITI love mood wave. It is very good game.8rookeTHEDOGVersion: 2.4.5

More emotions and to pick from more than one please!I love this app and it’s really helpful as a disabled person but I’d like to see a much larger range of emotions and to also be able to pick from more than just one at a time as you can feel many emotions from one situation or many situations can make you feel one emotion. Please consider upgrading to make it more universal for people’s emotional and mental health! Otherwise this is an amazing app, my friends and I love it but would really like to see more diversity in terms of options..ChaoticsweetheartVersion: 2.4.7

Hey lolPov ur here from that girls tiktok.Catra's wife ofcVersion: 2.4.1

Y uhI just wanna hug up with you 🤪, cuz your neva here when i nee you 🥰hmm hmm hmm 😋.JONLILYMOMVersion: 2.4.1

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Moodwave - Support Network Negative Reviews

Inconsiderate Cash-GrabI would say that I am furious but that emotion would have to be purchased first. What I am is severely disappointed in this new update. I have been using Moodwave everyday for almost two years now and all the sudden we have to pay for the different emojis? I remember when these emojis did not even exist in this app. We have been gifted these emojis to use and become familiar with just for them to be taken back. For an app that prides itself in support and positivity, this move on their behalf just seems tactless. I would gladly invest in an app like this, that I hold very close and dear to my heart, but for the price to be three dollars every single month? I could get behind maybe five dollars a year or even a one time purchase for five dollars. To me this just seems like a unthought through business move that could have beneficial to both parties. Developers seem to forget that charging their customers will only work if they are content and willing to pay. This app still has such a great platform for outreach and an outlet to help with mental health. I hope the developers can see their mistake and put more thought into their next move..Unhappy Den DecoratorVersion: 2.4.9

HAVE TO PAY NOW?I have LOVED Moodwave for about two years or so now but they just changed the app to have to PAY for many of the emotions we already have had and more. This is so disappointing; I would get if they maybe made some special emotions a one time pay type of thing but they took away the BASIC ones like feeling furious, lonely, and great. Not only that but you also have to pay for half of the buttons where you could send your friend a little message letting them know you have been thinking of them. Moodwave app creators, if you need money, through in an ad or something or maybe just don’t take away the things we already had. I used to always recommend this app to everyone but now I will be making sure people know it’s just a cash grab. The fame and success got to the creators and now look what happened😞😞😞😞😞💔. This was the last good app but alas no longer. I am so disappointed and devastated but I might as well just say I’m “sad” because I can only feel those ways for $2.99 a month..JUliA454545;5;Version: 2.4.9

Phone number shouldn’t be required.Let’s start off with how classist it is. Not everyone can afford service or keep their number. Second of all, if you get a new number, you lose EVERYTHING. This also means that if the person has your number decided to use the app, they can see EVERY entry. There is absolutely no reason I can’t use an email instead or have it added just in case I lose my number. You care about mental health and then leave easy ways for random people to view entries over a number change. Fix it!.GREAT APP👌🏼👌🏼Version: 2.4.7

Disappointing updateReally did love this app, so much that i made our group get it so we could understand how to approach each other better and understand how to help each other in ways that would work. this update has ruined it for us though and we used it daily. having to pay for emotions, prompts, and supports we used to have previously, is something i’m having a hard time understanding, i can’t even tell my friends “we’re in this together” anymore or say i’m tired. removing these options unless you pay for a subscription is denying users to express how they feel without having to be confrontational, and getting to know other people understand what you’re going through, which was the whole point of the app in the first place..Awesome-dad34Version: 2.4.9

All of a sudden having to payI’ve been using this app for 2 years now . and it has been so essential in every aspect but it’s so unfair and disappointing that we know what to pay to express our emotions. The fact moodwave removed emotions that we already had. i don’t understand why the sudden change..DdcfgghhjkkbvccVersion: 2.4.9

Paying for complex emotions?I have had this app for over two years and it was a nice silly thing with my friends to keep in touch and now it’s trying to make me pay to have the more complex emotions, like i get it the app has to make money but who wants to pay for that! I would get another app before getting attached to this one bc I really liked it and this is really ruining it for me..Alana jrVersion: 2.4.8

Update - spam callsAfter I posted my review I was reached out to by one of the cofounders who told me that the company does not sell personal information and offered to delete my account. I had some other personal preference issues with the app so I opted for that, but they’ve been professional and helpful so far. - After I signed up with my phone number, the amount of spam calls I got tripled to like 5 per a day, I’m on the do not call list too. There is no way to delete your account and It’s really hard to add friends. The app is mediocre at best and not worth the spam. I do not recommend. Only gave 2 stars because it’s an ok format..Lucy McGownVersion: 2.3.0

Moodwave is going downhillI loved this app with all my heart but not anymore. there was a wide assortment of emojis to represent your mood on here. now, they TOOK AWAY EMOJIS WE ALREADY HAD, and they’re making us pay to get them back?? i don’t understand having to pay $3 a month to post on a SUPPORT NETWORK that i’m tired or amused or worried or furious. stop trying to monetize off of peoples mental struggles and let us freely post how we feel.HxneybxdgerVersion: 2.4.9

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