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Facebook Customer Service

Connect with friends, family and people who share the same interests as you. Communicate privately, watch your favorite content, buy and sell items or just spend time with your community. On Facebook, keeping up with the people who matter most is easy. Discover, enjoy and do more together.

Stay up to date with your loved ones:
• Share what's on your mind, announce major life events through posts and celebrate the everyday moments with Stories.
• Express yourself through your profile and posts, watch, react, interact and stay in touch with your friends, throughout
the day.

Connect with people who share your interests with Groups:
• With tens of millions of groups, you'll find something for all your interests and discover more groups relevant to you.
• Use the Groups tab as a hub to quickly access all your groups content. Find relevant groups based on your interests with the new discovery tool and recommendations.

Become more involved with your community:
• Discover events happening near you, businesses to support, local groups and activities to be part of.
• Check out local recommendations from your friends, then coordinate with them and make plans to get together.
• Raise funds for a cause that’s important to you, mentor someone who wants help achieving their goals and, in the event of a local crisis, connect with other people to find or give supplies, food or shelter.

Enjoy entertainment together with Watch:
• Discover all kinds of content from original shows to creators to trending videos in topics like beauty, sports, and entertainment.
• Join conversations, share with others, interact with viewers and creators and watch together like never before.

Buy and sell with Marketplace:
• Whether it's an everyday or one-of-a-kind item, you can discover everything from household items to your next car or apartment on Marketplace.
• List your own item for sale and conveniently communicate with buyers and sellers through Messenger

Read our Data Use Policy, Terms and other important info in the legal section of our App Store description.

Continued use of GPS running in the background can dramatically decrease battery life. Facebook doesn't run GPS in the background unless you give us permission by turning on optional features that require this.

Facebook App Comments & Reviews

Facebook Positive Reviews

Ugh!Help!!! I’m having a huge issue with being able to edit my photos and move them to certain albums 😞 Up until last year it was pretty easy to do. During the year I would just upload them and it would go into “mobile uploads “ as a default album. Then at the end of the year I would create an album labeled for that year (ex: 2019) and move all those photos over to that new album. I did it this way because I didn’t like the way it showed up on the news feed if I moved them to a specific album from jump. At the beginning of 2020 I went to move all of my photos to a new album labeled 2020 and everything was different with the editing process. I can’t move most of my pictures because there was more then one photo posted. And I can no longer select more then one photo to move at a time. I waited nearly an entire year hoping this would be corrected but today I checked and it’s still an issue. Can we get this corrected by any chance?? 🙏🏽 I’m a little bit of an organization freak and am totally bummed I can edit my photos the way I used to! 😫 Especially now that I have a son and wanna keep up with each year of pictures correctly..Version: 340.0

It’s good and badThe good is when you connect with ppl you normally wouldn’t have or find long lost relatives etc. the bad is when someone hacks your page….or if you don’t keep all your photos private and someone steals them to use as a fake profile. I recently came across a fake profile bc of a fake business as someone was trying to sell me air duct cleaning. Well i went into a serious investigation at 12am and found over 75 fake profiles and 3 fake business pages. It was pretty obvious to spot how I know they are fake. Then I found the real person that belonged to one of the profiles. I tried to msg the real person and well ppl you don’t know won’t see your msgs right away..they go into a spam folder. I tried to then report the fake page and nothing happened bc it allegedly doesn’t go against their standards even though there was no place to explain why. This site was fun when I was younger but now it’s become too big and too spammy and not that safe anymore. 👎🏻 I hope they see this and re-evaluate all the pages they said they couldn’t do anything abt. It’s ridiculous. Allegedly 2.85 billion use fb but what percentage of that is just fake profiles 🤔.Version: 340.0

Functional, But Needs a Major Design ChangeFacebook is an average social media app that is nice for communicating with friends and family for free (via Messenger). But, with that being said, it is time for Facebook to release a major design update for the mobile app. Often, when I am checking the reactions to my posts on Facebook, the reactions never load, are miscounted, or not updated. This is example number one of why Facebook needs to seriously upgrade. One thing that a lot of Facebook mobile app users have been waiting for is a dark mode for the app! It has been released across multiple platforms, including instagram, which is owned by Facebook. They released a dark mode for desktop users & the Messenger app, and it is beyond time for the mobile users to have the option for dark mode on the Facebook App. One last example of something that Facebook needs to update is it’s variety. Messenger only having a few color-themed backgrounds to choose, for example. Other than a design update, the app is very useful for communication, businesses, memes, inspiration, etc. It is also a good way to pass the time..Version: 288.1

Love and hate relationshipOld Facebook was so much better. It needs to be said. My main issue today is that nothing is loading. Not sure why. Errors all over the app. However, their entire self policing thing is.... a mess. I have been put on post bans for things that do follow the community guidelines, however if I report someone saying something genuinely awful like... okay the most recent... so a friend shared a post about a family that had lost their trailer in a fire. Thankfully they were not there, but they lost everything and have a baby. Do they were asking for donations for... everything. And someone posted that an abortion would take care of the babies needs. The baby is several months old and even if it wasn't that is not something you say to someone who is pregnant. Nothing was done. However I got hit because I was trying to correct someone's ignorance about why Rome failed with a link to an article written by actual historians and got marked as spam. If all my friends weren't on here, I wouldn't use it. I use it specifically to stay in contact with friends and mindless meme posting..Version: 338.0

My viewI’ve been in Facebook since it early days. I’ve been able to share my life with friends all over the world and been able to experience their lives as well through our Facebook connection. I’ve discovered old friends and made new friends. Shared my opinion thoughtfully without insulting anyone or being censored because I take the time to understand issues that concern me and base my opinions on facts. I understand that there are ads and posts that I dislike or don’t agree with and choose to ignore, move on or block them. I have the freedom to read what I like and ignore what I don’t like. It is, at the heart of it, social media, it’s a global happy hour, fireside chat, family reunion or political platform. And it works. I don’t blame Facebook for unintelligent posts or some nefarious plan to destroy democracy, not do I blame them for bad cell or wifi coverage. It does what is supposed to do, connect me to people. 5 stars for that. Don’t overthink it people..Version: 323.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 348.2


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