Facebook Customer ServiceFacebook, Inc.

Facebook Customer Service

Connect with friends, family and people who share the same interests as you. Communicate privately, watch your favorite content, buy and sell items or just spend time with your community. On Facebook, keeping up with the people who matter most is easy. Discover, enjoy and do more together.

Stay up to date with your loved ones:
• Share what's on your mind, announce major life events through posts and celebrate the everyday moments with Stories.
• Express yourself through your profile and posts, watch, react, interact and stay in touch with your friends, throughout
the day.

Connect with people who share your interests with Groups:
• With tens of millions of groups, you'll find something for all your interests and discover more groups relevant to you.
• Use the Groups tab as a hub to quickly access all your groups content. Find relevant groups based on your interests with the new discovery tool and recommendations.

Become more involved with your community:
• Discover events happening near you, businesses to support, local groups and activities to be part of.
• Check out local recommendations from your friends, then coordinate with them and make plans to get together.
• Raise funds for a cause that’s important to you, mentor someone who wants help achieving their goals and, in the event of a local crisis, connect with other people to find or give supplies, food or shelter.

Enjoy entertainment together with Watch:
• Discover all kinds of content from original shows to creators to trending videos in topics like beauty, sports, and entertainment.
• Join conversations, share with others, interact with viewers and creators and watch together like never before.

Buy and sell with Marketplace:
• Whether it's an everyday or one-of-a-kind item, you can discover everything from household items to your next car or apartment on Marketplace.
• List your own item for sale and conveniently communicate with buyers and sellers through Messenger

Read our Data Use Policy, Terms and other important info in the legal section of our App Store description.

Continued use of GPS running in the background can dramatically decrease battery life. Facebook doesn't run GPS in the background unless you give us permission by turning on optional features that require this.

Facebook App Comments & Reviews

Facebook Positive Reviews

Poor maintenance of watch featureI watch facebook videos a lot and it makes me angry when I’m trying to watch videos I want to watch on Watch and nothing I like or am even interested in shows up. They can have all this data about me but cannot figure out that I don’t want to watch the same dumb livestream that I’ve skipped past for days and that I want to watch videos similar to the ones I’ve spent hours binging. Not only that, but if I select that I want to watch just videos and not livestreams from the filters, it still shows almost entirely livestreams in recommended videos. Lastly, the fact that it has been probably a month at least since the picture in picture feature has been out on iPhone and this app is pretty much the last one not compatible when it’s trying to push its Watch feature is annoying at best and maddening at worst. Please fix this and make it an actually usable feature for people who want to enjoy content. Edit: I was looking under the Gaming tab because I thought it was the watch tab which is my fault because my app is in a different language, but I realized you can change up your dashboard a bit and instead of being able to just enable and disable the Gaming and Groups features, why can’t I switch the gaming part with the Watch feature instead? That would be a huge improvement for the app..Version: 295.0

Functional, But Needs a Major Design ChangeFacebook is an average social media app that is nice for communicating with friends and family for free (via Messenger). But, with that being said, it is time for Facebook to release a major design update for the mobile app. Often, when I am checking the reactions to my posts on Facebook, the reactions never load, are miscounted, or not updated. This is example number one of why Facebook needs to seriously upgrade. One thing that a lot of Facebook mobile app users have been waiting for is a dark mode for the app! It has been released across multiple platforms, including instagram, which is owned by Facebook. They released a dark mode for desktop users & the Messenger app, and it is beyond time for the mobile users to have the option for dark mode on the Facebook App. One last example of something that Facebook needs to update is it’s variety. Messenger only having a few color-themed backgrounds to choose, for example. Other than a design update, the app is very useful for communication, businesses, memes, inspiration, etc. It is also a good way to pass the time..Version: 288.1

Irritating AppThe app has been driving me crazy for months now. If I stay on the Facebook page, it only blacks out once or twice per evening. If I want to read something (my cousin's newspaper article, for instance) posted by my friends, the app blacks out every time and if I want to continue on Facebook, I have to open the app all over again and hope I can find my place. I'm almost ready to delete the darn thing! Wondering if it's worth the frustration! I've written my problems to the staff through Facebook three times and have received no recommendations. Can the app be fixed? Well, it's about 2 ,months later and nothing has improved. The app still freezes and blacks out. If I try to move from a post to attached info it freezes. Moving down the page to more posts makes it freeze or it blacks out completely. Then I get to start all over opening the app yet again. This is really getting to be more trouble than it's worth. It would be nice if the it people would at least respond in some way. A lot of us are feeling ignored. Not good business practice!.Version: 144.0

Needs interface enhancementTo start off, I haven’t been on Facebook in nearly two years now. I reloaded the app solely for marketplace while looking for a vehicle. I’m running the latest software & auto update apps on my iPhone 11 Pro. Amongst the more than often crashes I whiteness every couple minutes, the startup and loading speeds of this platform are ridiculously slow. Going back to the purpose of getting this app, when attempting to use the basic filters on here, they often don’t work under the vehicle section of marketplace. When I do get certain filters to work, they more than often lock out and I’m unable to remove them when I want to change to another filter. For instance, I started looking at used Tacoma’s and wranglers, I’ve had to delete the app and reload almost every time just to clear out my filter settings in the cars & trucks for sale page. For a company worth nearly $600 billion, you’d think they’d replace the interface which I noticed hasn’t seen hardly any changes w/ in the past couple years..Version: 300.0

FacebookThis help because I get to know some of people and I love when my friends post new post.Version: 174.0

Yes I love itFacebook is amazing. Everything has its ups and downs. There are a great many people I have found because of Facebook. I hope it doesn’t start to cost money. I think he did a great job.Version: 250.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 305.0

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