Facebook Customer ServiceMeta Platforms, Inc.

Facebook Customer Service

Connect with friends, family and people who share the same interests as you. Communicate privately, watch your favorite content, buy and sell items or just spend time with your community. On Facebook, keeping up with the people who matter most is easy. Discover, enjoy and do more together.

Stay up to date with your loved ones:
• Share what's on your mind, announce major life events through posts and celebrate the everyday moments with Stories.
• Express yourself through your profile and posts, watch, react, interact and stay in touch with your friends, throughout
the day.

Connect with people who share your interests with Groups:
• With tens of millions of groups, you'll find something for all your interests and discover more groups relevant to you.
• Use the Groups tab as a hub to quickly access all your groups content. Find relevant groups based on your interests with the new discovery tool and recommendations.

Become more involved with your community:
• Discover events happening near you, businesses to support, local groups and activities to be part of.
• Check out local recommendations from your friends, then coordinate with them and make plans to get together.
• Raise funds for a cause that’s important to you, mentor someone who wants help achieving their goals and, in the event of a local crisis, connect with other people to find or give supplies, food or shelter.

Enjoy entertainment together with Watch:
• Discover all kinds of content from original shows to creators to trending videos in topics like beauty, sports, and entertainment.
• Join conversations, share with others, interact with viewers and creators and watch together like never before.

Buy and sell with Marketplace:
• Whether it's an everyday or one-of-a-kind item, you can discover everything from household items to your next car or apartment on Marketplace.
• List your own item for sale and conveniently communicate with buyers and sellers through Messenger

Read our Data Use Policy, Terms and other important info in the legal section of our App Store description.

Continued use of GPS running in the background can dramatically decrease battery life. Facebook doesn't run GPS in the background unless you give us permission by turning on optional features that require this.

Facebook App Comments & Reviews

Facebook Positive Reviews

Updates destroy make this app unusable pretty often.Update: This last update just fixed the issues the previous updates caused. These updates pushed out by FB keep making managing our private groups or group pages impossible to use the search function or use other features as an administrator. I manage a few private group pages as an administrator and I need to have the ability to investigate questionable content produced by any member in these groups. When I find posts by a members that breaks FB guidelines and group set rules I need to be able to investigate these members’ history, remove posts, remove profiles or edit content. Almost every update screws things up with the exception of one good update around once a year! Very frustrating! I need all of the sites functions (especially the search) to work to be able to insure that the page stays within FB guidelines and group page rules already set. I know you have no intention in doing this, but please make sure updates work before pushing them out. FB is just too busy with their effort in the social war between political parties that they just can’t let us normal people use the app as a legit town square to join people with the same interests, (ie. car people and our cars). This is an Update: 11May2022 from the previous of 7May2022..Version: 366.0

Summer finallyAfter some time away I have rejoined the platform. I have a curious issue and it takes a keen intellect to figure it out. I had no idea there where so many opportunities in the marketplace. Also and hopefully I will reconnect with some friends and family. What a marvel idea. Sometimes people cross paths for a reason at the right time. It would be nice to follow that same line of thinking, some of my most memorable experiences have come that way as well. And drew you a smile. In all honesty it will be good to reach out to others. Now that’s been said it would be nice to hear from others that I haven’t seen for quite sometime. It would be really really nice have back what I once had. Hopefully Facebook can help facilitate that. The path forward will be much brighter. Simple things that don’t cost money. I did read something about the future once. Seems like a wonderful way to find out who is there for you. Thank you to those that have had my back. It means more to me than you know. I gave this app four stars because.. Well it means something to me and if you are curious you should ask me about it. Summer is almost here and it’s about time to enjoy it again. Finally!.Version: 368.0

Want to give upI have been with Facebook for a long time and every since I got my invite to the bonus program Facebook have been making me want to give up on them my account has been hacked a lot a lot I have been gettin violation and restriction left and right my account was just permanently restricted from payment because of fraud which at the time my account was hacked my other accounts took the same blow and I just started back using my old account hoping to get and invite to the bonus program on it they have restricted for 90days from earning from reels I was jus able to start back making then this month and now they have restricted me again from earning for content this is mine or I published or had a hand in doin but other people said they got the same thing happen to them and contacted Facebook about it and it was fixed well so did I and haven’t heard nothing back from them so idk but to top it all off I have been in the bonus program since December and I still have yet to get any of my payouts sent to me I don’t know what else to do I’m seriously thinking about deleting my pages and letting Facebook go cause it’s a problem after another and I’m not getting no type of help from Facebook and my issues.Version: 366.1

Ugh!Help!!! I’m having a huge issue with being able to edit my photos and move them to certain albums 😞 Up until last year it was pretty easy to do. During the year I would just upload them and it would go into “mobile uploads “ as a default album. Then at the end of the year I would create an album labeled for that year (ex: 2019) and move all those photos over to that new album. I did it this way because I didn’t like the way it showed up on the news feed if I moved them to a specific album from jump. At the beginning of 2020 I went to move all of my photos to a new album labeled 2020 and everything was different with the editing process. I can’t move most of my pictures because there was more then one photo posted. And I can no longer select more then one photo to move at a time. I waited nearly an entire year hoping this would be corrected but today I checked and it’s still an issue. Can we get this corrected by any chance?? 🙏🏽 I’m a little bit of an organization freak and am totally bummed I can edit my photos the way I used to! 😫 Especially now that I have a son and wanna keep up with each year of pictures correctly..Version: 340.0

It’s good and badThe good is when you connect with ppl you normally wouldn’t have or find long lost relatives etc. the bad is when someone hacks your page….or if you don’t keep all your photos private and someone steals them to use as a fake profile. I recently came across a fake profile bc of a fake business as someone was trying to sell me air duct cleaning. Well i went into a serious investigation at 12am and found over 75 fake profiles and 3 fake business pages. It was pretty obvious to spot how I know they are fake. Then I found the real person that belonged to one of the profiles. I tried to msg the real person and well ppl you don’t know won’t see your msgs right away..they go into a spam folder. I tried to then report the fake page and nothing happened bc it allegedly doesn’t go against their standards even though there was no place to explain why. This site was fun when I was younger but now it’s become too big and too spammy and not that safe anymore. 👎🏻 I hope they see this and re-evaluate all the pages they said they couldn’t do anything abt. It’s ridiculous. Allegedly 2.85 billion use fb but what percentage of that is just fake profiles 🤔.Version: 340.0

Functional, But Needs a Major Design ChangeFacebook is an average social media app that is nice for communicating with friends and family for free (via Messenger). But, with that being said, it is time for Facebook to release a major design update for the mobile app. Often, when I am checking the reactions to my posts on Facebook, the reactions never load, are miscounted, or not updated. This is example number one of why Facebook needs to seriously upgrade. One thing that a lot of Facebook mobile app users have been waiting for is a dark mode for the app! It has been released across multiple platforms, including instagram, which is owned by Facebook. They released a dark mode for desktop users & the Messenger app, and it is beyond time for the mobile users to have the option for dark mode on the Facebook App. One last example of something that Facebook needs to update is it’s variety. Messenger only having a few color-themed backgrounds to choose, for example. Other than a design update, the app is very useful for communication, businesses, memes, inspiration, etc. It is also a good way to pass the time..Version: 288.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 376.0


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