MyALDI USA Customer Service

MyALDI USA Positive Reviews

Some possible improvements:Please make it so “pending” and “denied” time off requests are actual visible. I can never see anything under either tab, so I get nervous they actually went through or have been approved and end up having to communicate with my managers in person/through the old paper slips anyway. Also, if we had the option to request just certain hours (like half a day, open or close) off would be awesome. I can always have my managers do it for me, but being able to request just a morning or close off would be so useful rather than an entire day when it’s not necessary. Also the app logs me out constantly some weeks. Not sure if that’s a bug or what. Being able to switch shifts with someone else in the app would also be great..Oak DivVersion: 2023.3.206388017

Needs some improvementI like the old version a little bit better. I don’t mind seeing my total clocked hours for the week, but I would like to be able to see my total hours scheduled for the week at the bottom like I used to be able to. Also, when it shows my next shift, it will show for the next day instead of for the day that it is unless I click to view the whole schedule..ReallyannoyedlistenerVersion: 2023.4.295509062

Surprisingly usefulI didn’t have high expectations for this app given that most company apps are clunky and poorly put together, but this app is extremely convenient. i would like to have an option to request time off through the app, and have it appear in WFM for SMs to approve/deny. also having the site schedule go in order would be nice..CreepyClosetCatVersion: 4.10.10

Really good appIt’s a great app but like some people say nothing perfect sometimes I can’t see my schedule because the app goes down and it happens for long periods of time too it’s frustrating but I know it’s only getting better. Thank you.GeminniiVersion: 2024.4.4396366

Could use some patching!Honestly it’s a great and useful app but it’s got some bugs too! I saw other reviews with the same complaints, so I know i’m not alone. The weird unprovoked logging and blocking out of the app, or the fact that you simply can’t log in after that in any capacity. Other than that the app is great..Tay7800Version: 2024.4.4396366

Schedule Not WorkingI am not able to see next week’s schedule. The arrow you need to click on is covered up by a checkmark and the word Today under it. I cannot proceed to the following week’s schedule. Would be 5 stars if it was working properly..Enterpriser1701Version: 4.10.10

Logged out all the timeGood clean app but frustrating how I’m constantly logged out. And the password never is saved and doesnt come up in my log. If you could keep users logged in that would be awesome..GsondunnVersion: 2025.1.127052479

Some bugsPlease fix bugs regarding the my schedule portion of the app most days it’s fine but sometimes it won’t even allow me to view the schedule.Lucylu721Version: 2024.4.4396366

Can’t log inApp always read only logs me out. Then when I go to log in it says I'm blocked from app. I'm not. This is such a good tool. Just such a bummer it doesn't work well.Ajvb91Version: 2023.3.4284501

?Please incorporate some kind of app update that keeps the app from logging me out every other time that I open it..OkalishaVersion: 2024.1.83053970

AnnoyingThe only thing that’s annoying bout this app is their always an error everytime i wanna check my schedule and things don’t load properly .. it’s good for requesting time off and stuff but ever since i dropped down from my job it’s now giving me the worst errors everytime im on the app.AjaharrisVersion: 2024.3.2276943

Time offI haven’t been able to view my time off Accruals for weeks. Even tho I know I have them..NatelowdaVersion: 2023.4.295509062

Shift ChangesNot receiving any notifications about shift changes that are changed in WFM.Yeah, sure, why notVersion: 2024.1.83053970

ImprovementsMake it so it when your helping at a different store you can see the address or even a link to Google Maps to get directions. I know that it doesn’t affect everyone but as a traveling ASM it would be greatly appreciated.Scott s!$Version: 2026.2.169210472

Very nice!!This app is so convenient :).LexahtronicVersion: 4.10.10

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MyALDI USA Negative Reviews

Consistent GlitchesThe app will consistently glitch out and say “something went wrong” when I try to view my schedule. I have tried deleting and redownloading it multiple times, as well as logging out and logging back in multiple times. Other than this issue the app is fine, but it has this problem very regularly.Madison11056Version: 2025.2.360273996

Needs improvementIt’s 2024, we need to be able to request not only vacation paid time off, but SICK paid time as well. I don’t know why we still have to use the antiquated papers to request sick time off. Other companies let their employees do that..ElchatomarcosVersion: 2024.1.83053970

Doesn’t work.Ever since the update, I get a “loading “sign, but cannot pull up my schedule, or the site schedule. The only thing that works is the home page which currently is advertising that there’s a handy update. I have signed out, deleted the app, and reinstalled it…it still doesn’t work..091190Version: 2023.3.4284501

FrustratingIt would be a good app, if you could actually see your schedule more than half the time. And yes I check for app updates, exit out of the app and log back in etc. You still can’t see the schedule..Mike JacobyVersion: 2023.3.206388017

NOW service portal (Mobile phone)When clicking on NOW portal it brings up the personal device agreement when clicking ‘ok’ it does not go away and will not allow access to the NOW portal. Please update this...A.K.E.Version: 2025.2.360273996

Great company. Horrible AppThe app shuts down half the time as well as won’t let you submit request offs. I usually just talk to my store director to get a day off. Needs a massive update.Samurott Ninja WaterdragonVersion: 2024.4.4396366

Poor functionalityRemove the “today’s schedule” feature, you would assume clicking the button would take you to todays schedule but surprise, it could be yesterday, could be tomorrow!.Anmoore12Version: 2024.4.4396366

Keep it realThis app is downright atrocious and never works when you want to check your schedule or time off. The app is always down for maintenance or will load everything else but your schedule..NamesknarfVersion: 2024.3.2276943

Purchase of pork chopsA couple weeks ago. My friend and I bought some pork chops at Lehigh Acres, Aldi. On Lee Blvd. On top of the package. There were two. very good. Looking pork chops thin sliced. We could not tell what was underneath when we got them home. And opened up the package. They were terrible. Looking they are mostly grizzle and bone and fat. Not much meat and sliced almost paper. Thin. We cooked them up anyway and they were the worst tasting pork chops I have ever had. I will never buy any package meat at Aldi again Ken Szostek.Oldken10Version: 2026.2.25151626

Could be betterIt’s okay, i wish it was more like Dayforce, it’s a lot easier to use and navigate than this one.CghfghfghgghfhgVersion: 2026.1.45030715

Not able to submit for time offI have an iPhone and the submit bar hangs below so far down so I am not able to submit any request for time off such a bummer.Ivs 76Version: 2024.4.4396366

Needs worksApp always read only logs me out. Then when I go to log in it says I’m blocked from app. I’m not. This is such a good tool. Just such a bummer it doesn’t work well.Oakcreek divisionVersion: 2023.2.43176224

Lots of bugsI need to access my schedule right now and it’s not working I tried every work around :|.2018TiltedTowersVersion: 2025.2.360273996

Needs updatedNeeds updated so I don’t have to go all over town looking for a computer to use my hr on. Tf is the point of it being an app if I gotta use a computer?.Alaynna CzarneyVersion: 2025.2.360273996

Logging inIt’s a good app except for when I get randomly logged out and blocked from logging back in..AmariJJ97Version: 2025.1.303124620

Please fix bug issuesIt won’t show my hours worked or my new schedule either. It used too but don’t anymore.Sparkles love22Version: 2024.4.4396366

Laggy appTakes forever to load up the schedule sometimes. Needs more improvement.Parkerrrr3311Version: 2023.4.295509062

App crashes past homepageAnytime I attempt to load a section that isn’t the home page, the app immediately crashes..Tiny_pineapplesVersion: 2024.1.83053970

Fix it!!!Horrible, logs me out after every time using and and I have to reset my password everytime. Needs major updating.CannixxwtoVersion: 2025.2.360273996

No scheduleI’m having a hard time seeing at schedules.JayywowwVersion: 2023.3.206388017

Fix appHow am I supposed to request time off ever since this update I can’t request any time off from app that the company wants us to use please fix it.Gio232425Version: 2023.3.4284501

The WORST appEverytime I have to login because it logs me out saying my session expired. It’s an inconvenience I have to type in my password everytime I need to check my schedule..Mailiana clintonVersion: 4.10.10

Fix itI have to re login every single time it keeps logging me out saying session expired every single day.ScarletwitchxoVersion: 2023.1.13023916

App doesn’t workIt won’t show me the schedule for hours at a time..GalaxiegazerVersion: 2025.2.360273996

I don’t like the new update!Please go back to original form..NoVax4MeVersion: 2023.3.4284501

ScheduleMy schedule does not work.Sucks$&Version: 4.10.10

BlahDon't like working here !!.ItsjustravisVersion: 2025.2.360273996

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